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call center sales retention representative hybrid

AT&T

<div>This hybrid position reports to our 754 Peachtree St NE, Atlanta, GA 30308 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. 
 
This is your opportunity to be the voice of AT&amp;T &ndash; a global leader in communications and technology. As a member of our team, you&rsquo;ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. 
 
Pay Transparency: 
 
Our Premier Service Consultants earn $18.50 hourly + commissions if all sales goals are met. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. 
 
How You&rsquo;ll Make an Impact:
 
 
As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you&rsquo;ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. 
 
What Your Day-to-Day Will Look Like:
 
 
Handle customer interactions (calls, chats, emails) in a fast-paced environment. 
Accurately resolve issues related to service, billing, payments, and collections. 
Explain bills and product features clearly. 
Troubleshoot basic problems and seek higher support if needed. 
Build customer confidence and loyalty by resolving issues. 
Support various customer inquiries, including technical issues. 
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. 
Paid training. 
 
What we are looking for:
 
 
Unwavering Customer Focus 
Strong Work Ethic 
Adaptability 
Problem-Solving Skills 
Attention to Details 
 
Joining our team comes with amazing perks and benefits:
 
 
Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T home phone 
Tuition reimbursement program 
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. 
Paid Parental Leave 
Medical/Dental/Vision coverage 
401(k) plan 
Additional sick leave beyond what state and local law require may be available but is unprotected 
Adoption Reimbursement 
Disability Benefits (short term and long term) 
Life and Accidental Death Insurance 
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal 
Employee Assistance Programs (EAP) 
Extensive employee wellness programs 
 
WFH Requirements
 
 
You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&amp;T will provide all the equipment you&rsquo;ll need to get started! (keyboard, monitor, computer, mobile device, etc.) 
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). 
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. 
 
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! 
 
Career possibilities are limitless with AT&amp;T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. 
 
If you&rsquo;re ready to take the lead as the voice of AT&amp;T, we&rsquo;d love to hear from you! 
 
Your future is calling. Apply today!
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
Atlanta, Georgia
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.</div>

Call Center Sales & Retention Representative - Hybrid

Cognizant

<div>00068732451
<ul><li>Date published Apr 28 2026
</li><li>Location Atlanta,GA-5 ConcoursePkwy / United States
</li><li>Job category Business Processes
</li><li>Work model Work from Home
</li></ul><div><div><div><div><div>Customer Service Representative</div><div>
IN OFFICE- Fairburn, GA</div>
Job Summary
This is a sales support position responsible for providing direct support to all sales colleagues and customers. As a Customer Service Representative, the goal is to assist and help resolve all customer needs as quickly and accurately as possible. This colleague plays a vital role in supporting customer needs and fostering strong relationships with clients. This position involves assisting customers with inquiries, resolving concerns, and providing tailored product or service recommendations specific to the specialty sales sector.
Responsibilities
As the first point of contact, the Customer Service Representative is responsible for delivering exceptional service while maintaining professionalism and ensuring client satisfaction. This role requires effective communication, problem-solving abilities, and a keen understanding of customer needs. The representative collaborates closely with sales teams, departments, and distribution partners to coordinate processes and maximize sales opportunities.
<ul><li>Handles simple requests and administrative job duties of the department such as key pick-up requests, transportation and routing regarding delivery questions, processes will-call orders, provide customers with invoice copies, processes credit requests, maintains call list, order edit reports and supports new customer onboarding.
</li><li>Answers general incoming phone calls, answer concerns and needs by communicating regularly with all customers, interdepartmental staff and sales colleagues.
</li><li>Develops a comprehensive understanding of the organization&rsquo;s products and services and utilizes this knowledge to support customer needs.
</li><li>Participates in ongoing training and development opportunities to build customer service skills and enhance performance.
</li><li>Embraces training and development opportunities to build skills and enhance performance.
</li><li>Stays adaptable in a dynamic, customer-focused environment to meet changing demands.
</li><li>Performs other duties as directed by management.</li></ul>
Qualifications
Education- High school diploma or equivalent.
Experience- 1 year prior outside foodservice sales coordination or customer support experience
Preferred: Previous call center experience
Skills:
<ul><li>Strong verbal and written communication skills and the ability to present information clearly and professionally.
</li><li>Able to work in a fast pace environment
</li><li>Problem solving proficiency: Resourcefulness in finding solutions and managing challenges
</li><li>Attention to detail and ability to manage multiple tasks simultaneously.
</li><li>Resilience in handling changing priorities or unexpected situations
</li><li>Ability to sit and work at a PC for extended periods
</li><li>Basic computer skills, including proficiency in common office applications.
</li><li>Proactive in contributing to personal growth and organizational success.</li></ul>
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Cog2026 
ce.
The Cognizant community:
 
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
<ul>
<li>Cognizant is a global community with more than 300,000 associates around the world.</li>
<li>We don&rsquo;t just dream of a better way &ndash; we make it happen.</li>
<li>We take care of our people, clients, company, communities and climate by doing what&rsquo;s right.</li>
<li>We foster an innovative environment where you can build the career path that&rsquo;s right for you.</li>
</ul>
About us:
 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization&rsquo;s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersIndia2@cognizant.com with your request and contact information.

Disclaimer:
 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. 
</div></div><div><div><div>
<div> d</div></div></div></div></div></div></div><div></div>

Customer Service Representative I

Olympus Corporation

<div></div><div><div><div><div><div>Req ID: 10441
</div></div></div></div><div><div><div><div>Working Location: Georgia, Atlanta

Workplace Flexibility: Field 


For more than 100 years, Olympus has focused on making people&rsquo;s lives healthier, safer and more fulfilling. 
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. 
Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy. 


Learn more about Life at Olympus: https://www.olympusamerica.com/careers.<div><div><div><h2 class="jobSectionHeader">
Job Description</h2>
</div><div>
The Sales Trainee Representative (STR) program is designed to build a strong pipeline of future sales and marketing professionals within the Medical Systems Group (MSG) by developing recent college graduates early in their careers.

STRs will officially report to the Regional Vice President (RVP) and will receive structured development and mentoring from the RVP, Executive Account Manager (EAM), and Executive Leadership Program (ELP) members. ELP members will serve as mentors to the trainees, gaining valuable coaching and leadership experience in the process. Collectively, this leadership team will provide the guidance, training, and support necessary for STRs to advance their sales and marketing careers at Olympus Corporation of the Americas. 


The STR program spans 18 months, during which trainees will receive hands-on development through the Sales Training Department and Field Sales Trainers. STRs will be assigned to a field-based territory and aligned with a specific regional sales team. The majority of training will take place in the field, working closely with the assigned EAM and RVP. 


Note: This is an 18-month assignment, and continued employment is not guaranteed upon completion of the program.</div></div><div><div><h2 class="jobSectionHeader">
Job Duties</h2>
</div><div><ul><li>Completing virtual and classroom training curriculum, inclusive of: sales process training, clinical training, business acumen training and medical device product training.</li>
<li>Assisting with demos and installations.</li>
<li>Staffing in services and case support.</li>
<li>Uncovering and developing additional needs in key accounts to expand our portfolio.</li>
<li>Promoting new product launches and helping maintain current business.</li>
<li>Assisting in maintaining, managing, and developing the Olympus service business.</li>
<li>Assisting with contract maintenance, including lease turnovers, service contract assistance, and leveraged agreement management.</li>
<li>Assisting with regional workshops.</li>
<li>Assisting EAM with account management duties, including developing, implementing, and managing an effective territory management plan in collaboration with the EAM, ELP member, and RVP.</li>
<li>Completing special projects as assigned.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Job Qualifications</h2>
</div><div>
Required:
<ul>
<li>Bachelor&rsquo;s Degree required.</li>
<li>Must have demonstrated leadership skills. A passion for continued learning is essential.</li>
<li>Upon successful completion of the 18-month assignment, participants will be eligible to advance into a full-time position within our Field Sales Organization in an assigned territory, Associate Representative roles, or in-house Marketing or office building nation-wide as determined by availability. The ability to relocate significantly enhances additional opportunities. Throughout the program, the candidate will be exposed to a dynamic, fast-paced environment designed to develop exceptional business acumen and clinical selling skills. At the conclusion of the 18-month assignment, the STR will be eligible for consideration for a full-time position as determined by availability and as directed by executive management. At the end of the 18 months, the STR may be eligible to extend for an additional time as deemed appropriate by the business, if mutually agreed upon by the STR and Sales Leadership.</li>
<li>The intended 18-month duration of this assignment does not change the at-will nature of the employment relationship and does not serve as a guarantee that the successful candidate will remain employed for any particular employment period.</li>
<li>Must have a valid driver's license.</li>
<li>Must adhere to all customer and vendor credentialing requirements when visiting medical facilities.</li></ul> 


Preferred:
<ul>
<li>Internship experience in relevant areas preferred.</li>
<li>Must be comfortable with quantitative and qualitative analysis and take a creative, yet pragmatic, approach to problem solving while maintaining quality.</li>
<li>The ability to communicate complex ideas clearly, to work collaboratively, and to influence others is necessary.</li>
<li>Must have strong computer skills.</li>
</ul></div></div></div>
Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. 

Equitable Offerings you can count on:
<ul>
<li>Competitive salaries, annual bonus and 401(k)* with company match
</li>
<li>Comprehensive medical, dental, vision coverage effective on start date
</li>
<li>24/7 Employee Assistance Program
</li>
<li>Free live and on-demand Wellbeing Programs
</li>
<li>Generous Paid Vacation and Sick Time
</li>
<li>Paid Parental Leave and Adoption Assistance*
</li>
<li>12 Paid Holidays
</li>
<li>On-Site Child Daycare, Caf&eacute;, Fitness Center**</li></ul> 

Connected Culture you can embrace:
<ul>
<li>Work-life integrated culture that supports an employee centric mindset
</li>
<li>Offers onsite, hybrid and field work environments
</li>
<li>Paid volunteering and charitable donation/match programs
</li>
<li>Employee Resource Groups
</li>
<li>Dedicated Training Resources and Learning &amp; Development Programs
</li><li>Paid Educational Assistance</li></ul> 

<ul><li>US Only</li></ul>

**Center Valley, PA and Westborough, MA 


Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks. 


At Olympus, we are committed to Our Purpose of making people&rsquo;s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. 


For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. 


Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com. 


You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply. 

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787). 


Let&rsquo;s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. 
<div></div>

Posting Notes: || United States (US) || Georgia (US-GA) || Atlanta || Sales 
</div></div></div></div> 
Nearest Major Market: Atlanta
 
Job Segment: Medical Device Sales, Medical Sales, Sales Rep, Entry Level Sales, Field Sales, Sales</div>

Sales Trainee Representative-Atlanta, GA

Siemens Healthineers

<div>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Position Summary
We are seeking an experienced Software Services Representative to serve as a National Account Service Coordinator supporting enterprise radiation oncology clients in a managed services environment. This role is responsible for coordinating the delivery, performance, and support of mission-critical oncology systems, including Varian ARIA and Eclipse Treatment Planning System.
The ideal candidate understands the clinical and operational importance of ARIA/Eclipse ecosystems and can effectively manage service delivery in environments where uptime, accuracy, and patient safety are non-negotiable.
Key Responsibilities<ul><li>
Serve as the primary service coordinator and relationship manager for assigned national radiation oncology accounts</li><li>
Oversee managed services delivery for ARIA and Eclipse environments, including system performance, support, and lifecycle management</li><li>
Coordinate incident management, service requests, and escalations, ensuring timely resolution aligned with SLAs and clinical urgency</li><li>
Act as liaison between clients and internal teams, including clinical applications, medical physics support, IT infrastructure, and engineering</li><li>
Monitor and report on system uptime, performance, and service KPIs across multiple sites</li><li>
Support and coordinate software upgrades, patches, and version transitions (ARIA/Eclipse releases)</li><li>
Ensure all activities align with HIPAA, data integrity, and patient safety standards</li><li>
Participate in or coordinate go-lives, system migrations, and workflow optimization initiatives</li><li>
Lead regular service reviews (QBRs) with client stakeholders including administrators, physicists, and clinical leadership</li><li>
Identify and mitigate risks proactively to prevent treatment disruption or data issues</li><li>
Maintain detailed documentation of environments, configurations, and service activities</li><li>
Partner with account management and sales to support client retention and expansion opportunities</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Healthcare IT, Radiation Oncology, Medical Physics support, or related field (or equivalent experience)</li><li>
3+ years of experience supporting radiation oncology systems, specifically ARIA and/or Eclipse</li><li>
Strong understanding of radiation oncology workflows (simulation, planning, treatment delivery, record &amp; verify)</li><li>
Experience in a managed services, service desk, or enterprise support environment</li><li>
Knowledge of DICOM, oncology data flows, and system integrations</li><li>
Familiarity with HIPAA and healthcare regulatory requirements</li><li>
Excellent communication skills with ability to engage physicists, dosimetrists, therapists, and IT teams</li><li>
Strong organizational and multitasking abilities across multiple sites/accounts</li></ul>
Preferred Qualifications<ul><li>
Experience supporting Varian Aria</li><li>
Exposure to Eclipse treatment planning workflows and dosimetry processes</li><li>
Familiarity with SQL databases, Windows Server environments, and virtualization (VMware)</li><li>
ITIL certification or experience with structured service management frameworks</li><li>
Experience coordinating multi-site or national oncology networks</li></ul>
Key Competencies<ul><li>
Patient safety-first mindset in all decision-making</li><li>
Ability to operate effectively in high-pressure, clinical environments</li><li>
Strong critical thinking and problem-solving skills</li><li>
Ownership mentality with proactive communication</li><li>
High attention to detail, especially in data integrity and system changes</li></ul>
Work Environment<ul><li>
Remote or hybrid with travel to client oncology centers as needed</li><li>
Participation in on-call or escalation rotations may be required</li><li>
Fast-paced, high-responsibility environment supporting life-critical systems</li></ul>
Success Metric<ul><li>
System uptime and treatment continuity</li><li>
SLA compliance (response and resolution times)</li><li>
Reduction in critical incidents and repeat issues</li><li>
Client satisfaction and retention</li><li>
Successful execution of upgrades, patches, and go-lives</li></ul>
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$50,490 - $69,421
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you&rsquo;re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.
Export Control: &ldquo;A successful candidate must be able to work with controlled technology in accordance with US export control law.&rdquo; &ldquo;It is Siemens Healthineers&rsquo; policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.&rdquo;
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.</div>

Account Service Coordinator

ImpediMed

<div>
 
 
 POSITION SUMMARY
 
 
 
 The Clinical Sales Representative will be responsible for generating and qualifying leads, supporting the sales process, and delivering training and education to new and existing accounts&mdash;both remotely and in the field. This hybrid role blends sales hunting with clinical expertise to open new doors, support the sales team, and drive adoption within targeted market segments including Wellness, Medi-spa, Medi-gym, Medical weight loss, Concierge Medicine and Nutrition practices.
 
 
 
 
 
 
 PRIMARY DUTIES &amp; RESPONSIBILITIES
 
 (Essential Functions of the Position) include but are not limited to the following. Other duties may be assigned.
 
 
 
 Sales Development &amp; Lead Generation
 
 
 <ul>
 <li>
 Proactively identify, research, and reach out to potential customers within assigned segments Wellness, Medi-spa, Medi-gym, Medical weight loss, Concierge Medicine and Nutrition practices.
 </li>
 <li>
 Partner with the BDR team to qualify inbound leads and develop outbound strategies.
 </li>
 <li>
 Act as the first point of contact for prospects&mdash;conduct initial discovery calls to understand needs and determine fit.
 </li>
 <li>
 Maintain a strong pipeline of qualified opportunities for the sales team.
 </li>
 </ul>
 
 
 Sales Process Support
 
 
 <ul>
 <li>
 Collaborate closely with Territory Sales Managers to advance opportunities through the sales funnel.
 </li>
 <li>
 Participate in virtual and in-person product demonstrations.
 </li>
 <li>
 Provide clinical insight and case examples to strengthen the business case for SOZO.
 </li>
 </ul>
 
 
 Training &amp; Education
 
 
 <ul>
 <li>
 Deliver onboarding training for new accounts (remote and on-site as needed).
 </li>
 <li>
 Conduct refresher training and product education for existing customers to increase utilization and ROI.
 </li>
 <li>
 Support customers with workflow integration and best practices for patient engagement.
 </li>
 </ul>
 
 
 Market Development
 
 
 <ul>
 <li>
 Represent SOZO at trade shows, industry events, and targeted community outreach.
 </li>
 <li>
 Gather market intelligence and customer feedback to inform sales strategies and product development.
 </li>
 </ul>
 
 
 
 
 
 SUPERVISORY RESPONSIBILITIES
 
 
 <ul>
 <li>
 None
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION GUIDELINES
 
 
 
 
 
 Typical Knowledge, Skills, &amp; Abilities:
 
 
 
 <ul>
 <li>
 Self-starter with a hunter&rsquo;s mindset and a passion for prospecting.
 </li>
 <li>
 Skilled at building trust and credibility with both clinical and business decision-makers.
 </li>
 <li>
 Flexible and adaptable&mdash;able to pivot between sales and training needs quickly.
 </li>
 <li>
 Team-oriented, collaborative, and motivated by collective success.
 </li>
 <li>
 Knows how to open opportunities in emerging health and wellness markets
 </li>
 <li>
 Ability to understand the clinical value of innovative medical technology
 </li>
 </ul>
 
 
 
 
 
 MINIMUM EDUCATION, EXPERIENCE OR CERTIFICATIONS
 
 
 <ul>
 <li>
 2+ years in medical device sales, clinical specialist, or hybrid sales/clinical roles&mdash;experience in wellness, aesthetics, fitness, or weight loss markets a plus.
 </li>
 <li>
 Proven track record of lead generation and pipeline growth.
 </li>
 <li>
 Strong presentation skills (virtual and in-person) with ability to explain complex clinical concepts clearly.
 </li>
 <li>
 Comfortable with CRM tools, virtual meeting platforms, and basic data reporting.
 </li>
 <li>
 Willingness to travel as required (up to 30%).
 </li>
 </ul>
 
 
 
 
 
 WORK ENVIRONMENT &amp; PHYSICAL REQUIREMENTS
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
 
 <ul>
 <li>
 
 Trave
 
 l: Position requires some business travel (including overnight and international) estimated up to
 
 30%
 
 and valid driver&rsquo;s license and valid passport.
 </li>
 <li>
 
 Physical Demand
 
 : Light physical effort. This job requires the employee to lift at least 15 lbs infrequently. This position may include considerable fieldwork, with possible exposure to physical and/or environmental hazards.
 </li>
 <li>
 
 Mental Demand
 
 : Moderate to high degree of concentration.
 </li>
 </ul>
 
 
 
 
 This position may require access to patient Protected Health Information (PHI) and may also involve access to electronic Protected Health Information (ePHI). Those in this position are required to comply with all final regulations including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
 
</div>

Clinical Sales Representative

Global Payments

<div>Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology‑centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs, and bring your expertise to a dynamic team, then Global Payments is for you. If it's in your nature to work with passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.<h2 class="jobSectionHeader"> 
Summary of This Role</h2> 
We&rsquo;re ready to take our Voice of the Customer (VoC) capabilities to the next level and this role is central to making that happen. The CX Research &amp; Modeling Analyst will be a technical owner and architect of our AI enterprise text analytics program within Qualtrics Engage / XM Discover. You&rsquo;ll use natural language processing (NLP) and machine learning to build rule‑based topic models, tagging structures, and sentiment intelligence that turn unstructured customer feedback into consistently organized, accurate, and actionable insights across a diverse, multi‑line business. 
This is an exciting opportunity to design from the ground up. You&rsquo;ll work closely with CX researchers, analysts, and business stakeholders to understand customer needs, uncover pain points, and support the systems that help improve satisfaction, loyalty, and long‑term retention. While others create dashboards and executive insights, you&rsquo;ll build the foundation that makes those insights possible. 
If you love working with technology to solve complex problems, organize data, and build scalable systems that elevate the customer voice, this role is the engine behind that mission. 
Reports to: Manager, CX Research, Operations &amp; Design 
Location: Hybrid role, requiring 3 days in office at any Global Payments location in the U.S.<h2 class="jobSectionHeader"> 
What Part Will You Play?</h2><ul><li>
Create the design and optimization of text analytics models in Qualtrics Engage / XM Discover, with a focus on rule‑based topic modeling, taxonomy development, sentiment, effort, emotion, and tagging standards.</li><li>
Build scalable frameworks across multiple business units, ensuring consistency, clarity, and alignment within a complex and growing VoC landscape.</li><li>
Develop and maintain taxonomy and governance, including naming conventions, rulesets, documentation, and quality controls that keep our programs aligned across teams.</li><li>
Ensure the accuracy and integrity of classification by regularly performing model audits and ongoing maintenance to improve model capture and precision rates.</li><li>
Collaborate with other members of the CX team to make sure models reflect the real experience of our customers and support key measures like NPS, CSAT, CES, Exit Survey responses, and at‑risk behavior indicators.</li><li>
Partner with business stakeholders to understand their needs, gather domain knowledge, and ensure text analytics structures appropriately support product, service, and experience priorities.</li><li>
Own project timelines and execution for text analytics development across different business units, ensuring timely updates and alignment with rollout plans.</li><li>
Support the broader CX team on select research projects such as journey mapping, qualitative interviews, or deep‑dive analysis.</li><li>
Create and maintain clear documentation that enables others to understand the structure, purpose, and application of models and taxonomies.</li></ul><h2 class="jobSectionHeader">
What Are We Looking For in This Role?</h2><h3 class="jobSectionHeader">
Minimum Qualifications</h3><ul><li>
2+ years of experience in text analytics, customer experience or Voice of the Customer analytics, or similar roles.</li><li>
Hands‑on working expertise in Qualtrics Engage, XM Discover, Medallia, or similar software, including building rule‑based topic models, tagging structures, and taxonomy frameworks.</li><li>
Working knowledge of natural language processing (NLP) principles and the role of machine learning in text classification, topic modeling, and sentiment analysis.</li><li>
Strong understanding of CX metrics and surveys such as NPS, CSAT, CES, Exit Surveys, and how these relate to customer behaviors and business outcomes.</li><li>
Ability to gather stakeholder input, understand business context, and translate feedback into structured model updates.</li><li>
Solid proficiency with Microsoft Excel and comfort with the broader Microsoft toolset.</li><li>
Familiarity with basic research methodologies, such as survey design principles or bias mitigation, to ensure models reflect sound measurement practices.</li><li>
Strong project management skills, able to manage concurrent timelines and deliver predictable execution in a fast‑moving environment.</li><li>
High attention to detail with a systems‑thinking mindset; able to organize complexity into clear, repeatable structures.</li><li>
Bachelor&rsquo;s degree in a related field (e.g., Business, Data Analytics, Information Systems, Psychology/Sociology) or equivalent experience.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Experience in Payments, FinTech, and/or POS systems, particularly supporting SMB customers.</li><li>
Background in designing or governing enterprise-level taxonomies or text analytics structures across multiple business units.</li><li>
Exposure to call center or chat‑based CX feedback (even if not hands‑on experience building models).</li><li>
Familiarity with mixed‑methods CX research processes such as journey mapping, qualitative interviewing, or thematic coding.</li><li>
Ability to connect customer signals to business implications with a practical, realistic view of what the organization can act on.</li><li>
Comfort partnering with BI or data teams; familiarity with basic data modeling concepts.</li></ul><h2 class="jobSectionHeader">
Benefits</h2>
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/
$50,000 - $60,000 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.<h2 class="jobSectionHeader">
Equal Employment Opportunity</h2>
Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
#LI - Hybrid
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.</div>

CX Research & Modeling Analyst

The Home Depot

<div>Position Purpose:
The Specialty Trades Pro Sales Representative works to build strong relationships with our Pro customers and executes a sales strategy to profitably grow sales for assigned accounts to support the organization's goals and increases the company's market share. This role requires advanced expertise in one or more designated specialty trade categories, enabling the delivery of high-level technical knowledge and tailored solutions to meet the unique needs of our professional customers. This role is responsible for managing the full sales cycle of a designated specialty trade portfolio, both existing and new, by identifying sales opportunities, managing a sales pipeline, and achieving assigned sales goals and gross margin targets. The Specialty Trades Pro Sales Representative drives sales growth by proactively prospecting and engaging both new and existing B2B customers through high outbound activity, including cold call, outreach initiatives. The Specialty Trades Pro Sales Representative is also responsible for negotiating projects, developing tailored, specialized trade solutions to meet customer needs, closing sales, and resolving issues effectively and in a timely manner. The Specialty Trades Pro Sales Representative must demonstrate deep knowledge of their assigned category and should be able to increase market share in the category, along with the ability to sell across multiple adjacent categories to fully support customer needs, portfolio growth, and collaboration with cross-functional partners.
Key Responsibilities:<ul><li>
10% - Customer Review and Development: Engage with sales leadership to review sales calls, provide specialty trade account insights and sales plan opportunities with manager. Participate in training sessions focused on product knowledge (including, but not limited to, building supplies, construction jobs, etc.), process improvements, and strategic initiatives. Provide SME guidance and technical trade training to the Pro Sales team to drive product knowledge and sales excellence.
</li><li>30% - Inbound Customer Engagement and Sales Growth: Resolve order and delivery issues with a professional support team, including tailored support for specialized trade issues. Resolve customer challenges by investigating problems and developing sustainable and scalable solutions in collaboration with the in-store Pro Sales teams and Pro Support team. Transact and tender, when necessary, with a professional support team. Follow-up on completed orders for feedback.</li><li>
60% - Outbound Customer Engagement and Sales Growth: Research accounts, identify key players and generate interest. Achieve prospecting and sales goals effectively and consistently by proactively adjusting to market changes, providing deep trade specific expertise to customers, closing sales, and achieving sales plan. Source new sales opportunities through ongoing prospecting via inbound lead follow-up and outbound warm/hot and cold calling. Drive incremental sales growth with assigned customer portfolio, leveraging trade specific expertise and cross-category selling. Execute sales strategy by introducing both new and existing customers to our current capabilities and , your industry knowledge, ensuring they understand how these solutions align with their specific needs. Strategically build and maintain strong customer relationships to foster long-term partnerships by understanding and anticipating customer needs, offering custom solutions while effectively communicating competitive strengths. Effectively communicate competitive strengths and develop strategic goals to acquire incremental business.</li></ul>
Direct Manager/Direct Reports:<ul><li>
Typically reports to Pro Sales Representative Manager</li><li>
This Position has no direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Excellent written and verbal communication skills</li><li>
4+ years of experience within relevant specialty trade industry (i.e. plumbing, electrical, paint, and/or HVAC, etc.) with specific experience in at least one of the following: product knowledge, installation, retail sales experience or inside/outside sales for specific trade.</li><li>
Construction experience - either practical on the job experience or sales within the construction industry</li><li>
Understanding and application of strategic sales planning to identify, target and execute plans for sales growth in their areas of expertise (electrical, plumbing, paint, construction methods, etc.)</li><li>
Proven inside sales or telephone sales experience</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Highly motivated</li><li>
Experience working with Salesforce.com or similar CRM</li></ul>
 Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a High school diploma or GED.</li></ul> 
Preferred Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
4</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Trade Pro Sales Representative - Plumbing

Explore 402+ Call center sales retention representative hybrid in Atlanta this May. Find roles across top companies and apply now to boost your career.