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merchandising support supervisor

inside sales support supervisor

The Home Depot

<div>Position Purpose:
The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-motivated and able to motivate others to work as a team. The Contact Center Supervisor must be able to effectively communicate verbally and in writing with all internal and external stakeholders. 
Key Responsibilities:<ul><li>
50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met</li><li>
20% Drives Engagement - Supports the building and developing of an effective and high performance, team through training, coaching and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires</li><li>
15% Drives Results - Maintains statistics for individual direct reports, analyzes</li><li>
department results, troubleshoots operational problems and completes team reports as required; Works with contact center managers to identify operational improvements, identify opportunities for contact center efficiency and interdepartmental partnership</li><li>
15% Manages Conflict - Identifies and analyzes escalated problems and provides guidance to direct reports for resolution; Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction; Answers front line customer inquiries</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position typically reports to Contact Center Manager</li><li>
This position has 6+ Direct Reports</li></ul> 

Travel Requirements:<ul><li>
No travel required.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of Tableau</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)</li><li>
1+ year of previous leadership experience</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
1</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

INSIDE SALES SUPPORT SUPERVISOR

IQVIA

Atlanta, United States of America | Full time | Home-based | R1539900
 <div>As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians and patients. A significant part of our business is acting as the company&rsquo;s sales force to physicians or providing nurses to educate prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that in partnership with a global leader in diabetes care, we are currently looking for Inside Pharmaceutical Sales Representatives to join our team. In this position, you will promote products in the Endocrinology/Diabetes space. The Inside Pharmaceutical Sales Representative is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and physicians key to the sales success of the promoted products. The sales representative is also responsible for coordinating sales strategies with appropriate teammates to maximize sales in assigned territory.
RESPONSIBILITIES<ul><li>
Ability to deliver accurate product information, feature/benefits and recommended utilization to Healthcare Professionals by phone</li><li>
Advance listening and decision-making skills</li><li>
Ability to understand and convey complex product-related information in an educated, reassuring, and professional manner while in a real-time environment</li><li>
Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience</li><li>
Ability to handle multiple tasks such as actively listening to our caller&rsquo;s need while navigating our CRM and consistently providing accurate and complete information on the requested topic.</li><li>
High work ethic, reliable and punctual in reporting for scheduled work</li><li>
Ability to be flexible as needed to meet the fluctuating business needs</li></ul>
Required Qualifications:<ul><li>
4-year degree from an accredited college or university</li><li>
Minimum 2 years of business to business (BTB) sales experience required</li><li>
Minimum 1 year of inside sales experience required</li><li>
Pharmaceutical or Medical Device Experience preferred</li><li>
Endocrinology/Diabetes experience preferred</li><li>
Exceptional verbal and written communication skills</li><li>
Successful candidates will demonstrate the following competencies: Action Oriented, Drive for Results, Sales Persuasion, Dedication, Perseverance, Ingenuity, and Adaptability</li></ul>
Preferred Qualifications:<ul><li>
All the Required Qualifications, plus:</li><li>
Related experience in the Endocrinology/Diabetes space</li><li>
Demonstrated ability to manage and develop an assigned territory via inside sales</li></ul>
#LI CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $30-$33 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div>

Inside Sales Representative - Diabetes - East

<div>Atlanta, United States of America | Full time | Home-based | R1538707</div>
 <div><div>Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance.</div><div>
As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.</div><div>
We are excited to announce that in partnership with our client Ethicon, a global leader in the medical device space, we are currently looking for Inside Sales Representatives to join our team. The Inside Sales Representative is primarily responsible for achieving sales forecasts and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and physicians key to the sales success of the promoted products. The inside sales representative is also responsible for coordinating sales strategies with appropriate teammates to maximize sales in assigned territory.</div><div>
Responsiblities</div><ul><li>
Achieve or exceed monthly and quarterly sales targets</li></ul><ul><li>
Ability to deliver accurate product information, feature/benefits and recommended utilization to Healthcare Professionals by phone</li><li>
Achieve or exceed monthly and quarterly sales targets</li><li>
Advance listening and decision-making skills</li><li>
Ability to understand and convey complex product-related information in an educated, reassuring, and professional manner while in a real-time environment</li><li>
Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience</li><li>
Ability to handle multiple tasks such as actively listening to our caller&rsquo;s need while navigating our CRM and consistently providing accurate and complete information on the requested topic.</li><li>
High work ethic, reliable and punctual in reporting for scheduled work</li><li>
Ability to be flexible as needed to meet the fluctuating business needs</li></ul><div>
Required Qualifications:</div><ul><li>
4-year degree from an accredited college or university preferred</li><li>
Animal Health experience strongly preferred</li><li>
Veterinary technician experience strongly preferred</li><li>
Minimum of 1-2 years&rsquo; experience in MedTech, Pharmaceutical Sales or B2B Sales</li><li>
Inside sales/ remote engagement experience strongly preferred</li><li>
Expert selling skills including customer engagement &amp; relationship building success</li><li>
Documented history of sales success</li><li>
Ability to manage and develop an assigned territory</li><li>
Exceptional verbal and written communication skills, action oriented, driven for results, adaptability</li><li>
Successful candidates will demonstrate the following competencies: Action Oriented, Drive for Results, Sales Persuasion, Dedication, Perseverance, Ingenuity, and Adaptability</li><li>
Ability to apply technical/scientific knowledge
</li><li>Must set high goals and standards of performance, be a self-starter, be able to work independently</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong negotiation and closing skills.</li><li>
Ability to work independently and as part of a team.</li><li>
Proficiency in CRM software and MS Office Suite.</li></ul><div>
#LI-CES</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $33.00-$36.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div>

Inside Sales Representative - Med Tech - Animal Health EAST

<div>Position Purpose:
The Specialty Trades Pro Sales Representative works to build strong relationships with our Pro customers and executes a sales strategy to profitably grow sales for assigned accounts to support the organization's goals and increases the company's market share. This role requires advanced expertise in one or more designated specialty trade categories, enabling the delivery of high-level technical knowledge and tailored solutions to meet the unique needs of our professional customers. This role is responsible for managing the full sales cycle of a designated specialty trade portfolio, both existing and new, by identifying sales opportunities, managing a sales pipeline, and achieving assigned sales goals and gross margin targets. The Specialty Trades Pro Sales Representative drives sales growth by proactively prospecting and engaging both new and existing B2B customers through high outbound activity, including cold call, outreach initiatives. The Specialty Trades Pro Sales Representative is also responsible for negotiating projects, developing tailored, specialized trade solutions to meet customer needs, closing sales, and resolving issues effectively and in a timely manner. The Specialty Trades Pro Sales Representative must demonstrate deep knowledge of their assigned category and should be able to increase market share in the category, along with the ability to sell across multiple adjacent categories to fully support customer needs, portfolio growth, and collaboration with cross-functional partners.
Key Responsibilities:<ul><li>
10% - Customer Review and Development: Engage with sales leadership to review sales calls, provide specialty trade account insights and sales plan opportunities with manager. Participate in training sessions focused on product knowledge (including, but not limited to, building supplies, construction jobs, etc.), process improvements, and strategic initiatives. Provide SME guidance and technical trade training to the Pro Sales team to drive product knowledge and sales excellence.
</li><li>30% - Inbound Customer Engagement and Sales Growth: Resolve order and delivery issues with a professional support team, including tailored support for specialized trade issues. Resolve customer challenges by investigating problems and developing sustainable and scalable solutions in collaboration with the in-store Pro Sales teams and Pro Support team. Transact and tender, when necessary, with a professional support team. Follow-up on completed orders for feedback.</li><li>
60% - Outbound Customer Engagement and Sales Growth: Research accounts, identify key players and generate interest. Achieve prospecting and sales goals effectively and consistently by proactively adjusting to market changes, providing deep trade specific expertise to customers, closing sales, and achieving sales plan. Source new sales opportunities through ongoing prospecting via inbound lead follow-up and outbound warm/hot and cold calling. Drive incremental sales growth with assigned customer portfolio, leveraging trade specific expertise and cross-category selling. Execute sales strategy by introducing both new and existing customers to our current capabilities and , your industry knowledge, ensuring they understand how these solutions align with their specific needs. Strategically build and maintain strong customer relationships to foster long-term partnerships by understanding and anticipating customer needs, offering custom solutions while effectively communicating competitive strengths. Effectively communicate competitive strengths and develop strategic goals to acquire incremental business.</li></ul>
Direct Manager/Direct Reports:<ul><li>
Typically reports to Pro Sales Representative Manager</li><li>
This Position has no direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Excellent written and verbal communication skills</li><li>
4+ years of experience within relevant specialty trade industry (i.e. plumbing, electrical, paint, and/or HVAC, etc.) with specific experience in at least one of the following: product knowledge, installation, retail sales experience or inside/outside sales for specific trade.</li><li>
Construction experience - either practical on the job experience or sales within the construction industry</li><li>
Understanding and application of strategic sales planning to identify, target and execute plans for sales growth in their areas of expertise (electrical, plumbing, paint, construction methods, etc.)</li><li>
Proven inside sales or telephone sales experience</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Highly motivated</li><li>
Experience working with Salesforce.com or similar CRM</li></ul>
 Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a High school diploma or GED.</li></ul> 
Preferred Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
4</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Trade Pro Sales Representative - Plumbing

Trade Pro Sales Representative - Electrical

Hach Company

<div><div><div>Imagine yourself&hellip;</div></div><div><div><div><div><div><div><div><div><div><ul><li>
Joining a company with a proven track record of success and an exciting future.</li><li>
Contributing to a brighter, more sustainable future.</li><li>
Doing meaningful work that makes an everyday impact on your community&rsquo;s water systems.</li></ul> 
At Hach (www.hach.com), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better&mdash;faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto network, you&rsquo;ll be part of a unique work environment where purpose meets possibility: where you&rsquo;ll make an immediate, measurable impact on a global scale by enabling the world&rsquo;s everyday water needs, and where you&rsquo;ll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes of climate change and global health, we&rsquo;re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us</div></div></div></div></div></div></div></div></div>
We offer:<ul><li>
Flexible working hours</li><li>
Professional onboarding and training</li><li>
Career coaching and development opportunities</li><li>
Health benefits and 401(k)</li><li>
Company car, also for personal use</li></ul>
Reporting to the Division Sales Manager the Regional Sales Manager (RSM) is the primary front-line sales representative for strategic industrial accounts. You are vital to our organization&rsquo;s ability to deliver customer value and drive accelerated growth. You will work within a strong network of dedicated professionals who provide industry-leading customer service and support via Senior Leadership, Sales, Inside Sales, Customer Service, Field Service, Technical Support, Project Sales, Bids Team, and Technical Applications professionals. 
Territory: Central and North Georgia, including Atlanta, USA
Travel: RSMs are usually on the road visiting customers at a minimum Tue-Thur. Travel expected for this role is 3-4 times per week and overnight stays may be required at company-approved hotels, ensuring comfortable and safe accommodation. 
What will I do in this role?
You will develop strategic sales targeting our established customer portfolio with multiple influencers in Central and North Georgia You'll support our Industrial business and promote the company&rsquo;s products, from instrumentation and reagents to fully integrated solutions and services.
Working from a home office, this highly autonomous role requires an entrepreneurial spirit with the ability to develop and execute a collaborative business plan and manage territory as it is one&rsquo;s own business.
You will be responsible for proactively selling to existing and Industrial customers within a defined geographic territory to drive market penetration and accelerate sales growth. In this role, you will entrepreneurially target the Industrial vertical by engaging in-person to build funnel, provide existing customer account management, and new project pursuit. You will leverage multiple-selling resources including inside sales, distribution channel sales, and other sales resources to create a winning go-to-market strategy.
A typical day in this role looks like:<ul><li>
Develop monthly sales and account plans to achieve assigned targets.</li><li>
Executes planned activities and documents in Hach CRM, Salesforce.com (SFDC).</li><li>
Prepares and presents a monthly funnel review utilizing SFDC to demonstrate the quality of the funnel, activity plans, and command of the account base.</li><li>
Establish and maintain relationships with engineering firms and other accounts that indirectly influence the buying decisions of the customer</li><li>
Develops a network of customer and industry contacts in the territory to position Hach as a key member of the water management community</li><li>
Participate in sales activities including customer site visits, telephone contacts, trade seminars and shows, product demonstrations/evaluations, customer seminars, and channel management.</li><li>
Act as a mentor for the growth and development of other RSMs.</li><li>
Provides key field input in corporate programs including market research, Kaizen events, and equipment beta testing.</li></ul>
The essential requirements for the job include:<ul><li>
5+ years of direct sales experience in analytical instrumentation, water treatment</li><li>
Bachelor's degree in a science-related field such as Chemistry, Biology, Environmental Science, Engineering, or equivalent experience; a master&rsquo;s an asset.</li><li>
Must have a valid driver&rsquo;s license and a driving record which is acceptable to Hach Company</li></ul>
It would also be great to have:<ul><li>
Knowledge and/or experience of selling in the Industrial market</li><li>
Hands-on experience using CRM (i.e. Salesforce.com)
</li><li>Formal sales training and/or experience in Question-Based Selling, Value Selling, Sandler, and other sales methodologies</li></ul>
Hach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you&rsquo;ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we&rsquo;re Safeguarding the World&rsquo;s Most Vital Resources&trade;&mdash;and building rewarding careers along the way.
The total target compensation for this role is between $130K - $140K, with uncapped variable earnings potential.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate&rsquo;s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $90,000.00 - $100,000.00 USD per year. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. 
 
The EEO posters are available here. 
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. 
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.</div>

Regional Sales Manager - Central and North Georgia includes Atlanta

<div>Position Purpose:
The Pro Sales Representative Manager is responsible for leading and developing a high-performing sales team of Pro Sales Representatives focused on driving revenue growth, expanding market share, and building strong relationships with B2B customers. This role ensures the team executes sales strategies aligned with Pro goals, manages a strong sales pipeline, and converts leads into profitable sales. The Pro Sales Representative Manager coaches, trains, and mentors the Pro Sales Representative team by fostering a results-driven culture while maintaining accountability for an assigned customer portfolio. This role requires understanding of competitive industry trends, proactive pipeline management, and strong cross-functional collaboration to support The Home Depot&rsquo;s Pro growth strategy. 
 
Key Responsibilities:<ul><li>
30% - Customer Engagement &amp; Relationship Management - Provide solutions and guidance to direct reports for customer resolution. Oversee and support Pro Sales Representatives in identifying new sales opportunities. Partner with Pro Sales Representative Sr. Manager to review sales calls, analyze account insights, and identify business opportunities. Serve as point of escalation for transaction and take partnership cross-functionally to ensure customer satisfaction.</li><li>
40% - Leadership &amp; Team Development Provide hands-on coaching, training, and mentorship in sales management and relationship building strategies. Foster a results oriented and customer focused culture that drives engagement and performance. Provide regular and timely performance feedback in order to improve and maintain team performance metrics. Recruit, develop, and lead a high-performing team of Pro Sales Representatives.</li><li>
30% - Operational Excellence - Troubleshoot operational challenges, identify process improvements, and coordinate training for direct reports. Oversee daily team operations, including workload distribution and ensuring service level quality. Track and analyze key performance metrics, including sales, gross margin, and customer engagement.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Pro Sales Representative Sr. Manager</li><li>
This Position has 10-14 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li>
Strong leadership skills with the ability to motivate and develop sales associates</li><li>
Experience working with Salesforce or similar CRM</li><li>
Ability to analyze sales data and implement strategies to improve team performance</li><li>
Understanding and application of strategic planning to identify, target and execute plans for sales growth in areas like building supplies, construction, and lumber</li><li>
Experience within relevant specialty trade industry (i.e. plumbing, electrical, paint, HVAC, etc.) - with specific experience in at least one of the following: product knowledge, installation, retail sales experience or inside/outside sales for specific trade</li><li>
Construction experience - either practical on the job experience or sales within the construction industry</li><li>
Understanding and application of strategic sales planning to identify, target and execute plans for sales growth in their areas of expertise (electrical, plumbing, paint, construction methods, etc.)</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
4</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul> 
Minimum Leadership Experience:
<ul><li>None</li></ul> 
Preferred Leadership Experience:
<ul><li>None</li></ul> 
Certifications:
None 
<ul><li>
</li></ul>Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Ensures Accountability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Trade Pro Sales Representative Manager - Electrical

Explore 561+ Inside sales support supervisor in Atlanta this May. Find roles across top companies and apply now to boost your career.