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account service coordinator Jobs in Atlanta

account service coordinator

assistant quality manager (cwi) - remote Jobs in Atlanta

assistant quality manager (cwi) - remote

customer relationship supervisor Jobs in Atlanta

customer relationship supervisor

hr services contact center supervisor remote

The Home Depot

<div>Position Purpose:
The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-motivated and able to motivate others to work as a team. The Contact Center Supervisor must be able to effectively communicate verbally and in writing with all internal and external stakeholders. 
Key Responsibilities:<ul><li>
50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met</li><li>
20% Drives Engagement - Supports the building and developing of an effective and high performing team through training, coaching, and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires</li><li>
15% Drives Results - Maintains statistics for individual direct reports, analyzes department results, troubleshoots operational problems and completes team reports as required; Works with contact center managers to identify operational improvements, identify opportunities for contact center efficiency and interdepartmental partnership</li><li>
15% Manages Conflict - Identifies and analyzes escalated problems and provides guidance to direct reports for resolution; Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction; Answers front line customer inquiries</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position typically reports to Contact Center Manager</li><li>
This position has 6+ Direct Reports</li></ul> 
Travel Requirements:<ul><li>
No travel required.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of Tableau</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)</li><li>
1+ year of previous leadership experience</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
1</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

HR Services Contact Center - Supervisor (Remote)

<div>
 Req176382
 
 
 
 Position Purpose
 
 
 
 The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-motivated and able to motivate others to work as a team. The Contact Center Supervisor must be able to effectively communicate verbally and in writing with all internal and external stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met
 </li>
 <li>
 20% Drives Engagement - Supports the building and developing of an effective and high performing team through training, coaching, and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires
 </li>
 <li>
 15% Drives Results - Maintains statistics for individual direct reports, analyzes department results, troubleshoots operational problems and completes team reports as required; Works with contact center managers to identify operational improvements, identify opportunities for contact center efficiency and interdepartmental partnership
 </li>
 <li>
 15% Manages Conflict - Identifies and analyzes escalated problems and provides guidance to direct reports for resolution; Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction; Answers front line customer inquiries
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This position typically reports to Contact Center Manager
 </li>
 <li>
 This position has 6+ Direct Reports
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 No travel required.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Working knowledge of Microsoft Office Suite
 </li>
 <li>
 Working knowledge of Tableau
 </li>
 <li>
 Working knowledge of presentation software (e.g., Microsoft PowerPoint)
 </li>
 <li>
 Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)
 </li>
 <li>
 1+ year of previous leadership experience
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 1
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Action Oriented
 </li>
 <li>
 Collaborates
 </li>
 <li>
 Drives Engagement
 </li>
 <li>
 Communicates Effectively
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Drives Results
 </li>
 </ul>
</div>

TEKsystems

<div>
 Job Title: Member Service Representative &ndash; Remote Contact Center
 
 
 Job Description
 
 
 This role provides front-line support to members and other callers in a 24/7, high-volume, schedule-driven contact center. You will respond to inbound and outbound inquiries, perform a variety of financial transactions, and deliver accurate information about products and services. Using multiple systems simultaneously, you will actively listen, engage with empathy, and ensure each interaction results in an excellent member experience.
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Respond to a high volume of inbound and outbound phone calls from members and other callers in a structured contact center environment.
 </li>
 <li>
 Provide clear, accurate information about a wide range of financial products and services, including savings, checking, consumer loans, credit cards, IRAs, and other account types.
 </li>
 <li>
 Perform account-related transactions and functions, ensuring accuracy and adherence to established policies and procedures.
 </li>
 <li>
 Actively listen to member needs, ask clarifying questions, and use multiple systems to research and resolve inquiries efficiently.
 </li>
 <li>
 Identify additional products and services that may benefit members and present them in a helpful, consultative manner.
 </li>
 <li>
 Follow all policy and compliance requirements while handling member information and completing transactions.
 </li>
 <li>
 Maintain high standards of professionalism, courtesy, and customer service on every call, even during peak call volumes.
 </li>
 <li>
 Adapt to a schedule-driven environment, taking scheduled breaks and meals as assigned and being prepared for back-to-back calls for extended periods.
 </li>
 <li>
 Work effectively in a remote setting, staying engaged, focused, and responsive throughout your shift.
 </li>
 <li>
 Use data entry skills to accurately document call details, actions taken, and outcomes in appropriate systems.
 
 
 
 </li>
 </ul>
 Essential Skills
 
 
 <ul>
 <li>
 Proven customer service experience in a professional, high-volume, or structured environment such as a call center, administrative role, receptionist/secretary position, banking/mortgage, or busy retail setting.
 </li>
 <li>
 Experience handling inbound and outbound phone calls with a focus on delivering high-quality service.
 </li>
 <li>
 Strong data entry skills with the ability to work quickly and accurately while navigating multiple systems.
 </li>
 <li>
 Ability to perform in a schedule-driven, policy-compliant environment with high call volumes and back-to-back calls.
 </li>
 <li>
 Effective verbal communication skills, including active listening and clear, concise explanations.
 </li>
 <li>
 Demonstrated ability to follow detailed procedures and adhere to policy and compliance standards.
 </li>
 <li>
 Comfort working in a very structured contact center setting with defined expectations for breaks, meals, and call handling.
 
 
 
 </li>
 </ul>
 Additional Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Background in call center, administrative support, receptionist/secretary work, banking, mortgage, or high-volume retail is highly relevant.
 </li>
 <li>
 Experience in a professional environment where accuracy, confidentiality, and compliance are critical.
 </li>
 <li>
 Ability to adapt to changing schedules and maintain availability within a defined daily window.
 </li>
 <li>
 Strong organizational skills and the ability to manage time effectively in a fast-paced setting.
 </li>
 <li>
 Comfort using multiple computer systems and applications simultaneously during live calls.
 
 
 
 </li>
 </ul>
 Why Work Here?
 
 
 You will join a mission-driven organization that serves the financial needs of military members and their families around the world. With hundreds of branches globally and a large, established contact center operation, you benefit from stability, scale, and clear processes. The culture emphasizes work-life balance, offering shifts designed to support your personal and family life while still meeting the needs of a 24/7/365 operation. You will gain valuable experience in a dynamic financial services environment and contribute directly to supporting members worldwide.
 
 
 Work Environment
 
 
 This is a fully remote contact center position, with candidates required to live within a commutable distance of the designated area. The contact center operates 24/7/365 to support members across time zones, so shifts may include days, evenings, nights, weekends, and holidays. Most shifts are flexible, meaning your scheduled start and end times can vary within a one-hour window, and your daily availability must span 9.5 hours to accommodate this variation. You will take back-to-back calls for the majority of your shift and may be on the phone for up to four hours before your next scheduled break. The environment is highly structured and schedule-driven, with breaks and meals taken at set times. You will work on a computer using multiple systems simultaneously, in a fast-paced, high-volume setting that requires sustained focus and professionalism throughout each shift.
 
 
 Job Type &amp; Location
 
 
 This is a Contract to Hire position based out of Sandy Springs, GA.
 
 
 Pay And Benefits
 
 
 The pay range for this position is $19.50 - $19.50/hr.
 
 
 Requirements
 
 
 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 
 
 <ul>
 <li>
 Medical, dental &amp; vision
 </li>
 <li>
 Critical Illness, Accident, and Hospital
 </li>
 <li>
 401(k) Retirement Plan &ndash; Pre-tax and Roth post-tax contributions available
 </li>
 <li>
 Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)
 </li>
 <li>
 Short and long-term disability
 </li>
 <li>
 Health Spending Account (HSA)
 </li>
 <li>
 Transportation benefits
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Time Off/Leave (PTO, Vacation or Sick Leave)
 
 
 
 </li>
 </ul>
 Workplace Type
 
 
 This is a hybrid position in Sandy Springs,GA.
 
 
 Application Deadline
 
 
 This position is anticipated to close on Apr 24, 2026.
 
 
 h4&gt;About TEKsystems:
 
 
 We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
 
 
 The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
 
 
 About TEKsystems And TEKsystems Global Services
 
 
 We&rsquo;re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We&rsquo;re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We&rsquo;re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We&rsquo;re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
 
 
 The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
</div>

MSR AS (ATL) - 05/04

<div>Position Purpose:
At The Home Depot, safety is our top priority. As a Corporate Security Guard at the Store Support Center (SSC), you will serve as the visible presence of safety and security on our corporate campuses. Security Officers monitor all SSC facilities to ensure a safe environment for associates. This position delivers both security services and customer support by assisting with safety concerns. Security Guards maintain a calm, professional attitude when managing daily procedures as well as emergency situations.
This role may also be known as Security Officer or Security Guard. 
Key Responsibilities:<ul><li>
30% - Customer Service - Provide customer service to individuals entering or exiting SSC facilities. Monitor security checkpoints and other designated areas to screen and control events. Escort associates and visitors upon request.</li><li>
30% - Operational Procedures - Patrol the perimeter of The Store Support Center (SSC) campuses. Investigate unusual incidents or behaviors. Prepare incident reports for actual or potential security issues. Interview victims and witnesses as needed. Respond to various emergency situations on campus..</li><li>
40% - Security Services - Conduct security inspection tours of SSC campuses; document and report problems in detail to appropriate personnel. Monitor building access points using security technology, CCTV, and HR systems as necessary.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Supervisor Security</li><li>
This position has 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul> 
Working Conditions:<ul><li>
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Must be able to read and write to review and complete required reports and record keeping activities.</li><li>
You should possess interpersonal skills to effectively interact with and communicate with HD associates and visitors.</li><li>
Must possess logical skills and inspect HD property to ensure safety of HD associates and visitors.</li></ul>
. 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
Minimal or No education requirements</li></ul> 
Minimum Years of Work Experience:<ul><li>
Three to six months of experience</li></ul> 
Preferred Years of Work Experience:<ul><li>
0 + years of previous related work experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Corporate Security Officer (First Shift)

Corporate Security Officer (2nd Shift)

Siemens Healthineers

<div>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Position Summary
We are seeking an experienced Software Services Representative to serve as a National Account Service Coordinator supporting enterprise radiation oncology clients in a managed services environment. This role is responsible for coordinating the delivery, performance, and support of mission-critical oncology systems, including Varian ARIA and Eclipse Treatment Planning System.
The ideal candidate understands the clinical and operational importance of ARIA/Eclipse ecosystems and can effectively manage service delivery in environments where uptime, accuracy, and patient safety are non-negotiable.
Key Responsibilities<ul><li>
Serve as the primary service coordinator and relationship manager for assigned national radiation oncology accounts</li><li>
Oversee managed services delivery for ARIA and Eclipse environments, including system performance, support, and lifecycle management</li><li>
Coordinate incident management, service requests, and escalations, ensuring timely resolution aligned with SLAs and clinical urgency</li><li>
Act as liaison between clients and internal teams, including clinical applications, medical physics support, IT infrastructure, and engineering</li><li>
Monitor and report on system uptime, performance, and service KPIs across multiple sites</li><li>
Support and coordinate software upgrades, patches, and version transitions (ARIA/Eclipse releases)</li><li>
Ensure all activities align with HIPAA, data integrity, and patient safety standards</li><li>
Participate in or coordinate go-lives, system migrations, and workflow optimization initiatives</li><li>
Lead regular service reviews (QBRs) with client stakeholders including administrators, physicists, and clinical leadership</li><li>
Identify and mitigate risks proactively to prevent treatment disruption or data issues</li><li>
Maintain detailed documentation of environments, configurations, and service activities</li><li>
Partner with account management and sales to support client retention and expansion opportunities</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Healthcare IT, Radiation Oncology, Medical Physics support, or related field (or equivalent experience)</li><li>
3+ years of experience supporting radiation oncology systems, specifically ARIA and/or Eclipse</li><li>
Strong understanding of radiation oncology workflows (simulation, planning, treatment delivery, record &amp; verify)</li><li>
Experience in a managed services, service desk, or enterprise support environment</li><li>
Knowledge of DICOM, oncology data flows, and system integrations</li><li>
Familiarity with HIPAA and healthcare regulatory requirements</li><li>
Excellent communication skills with ability to engage physicists, dosimetrists, therapists, and IT teams</li><li>
Strong organizational and multitasking abilities across multiple sites/accounts</li></ul>
Preferred Qualifications<ul><li>
Experience supporting Varian Aria</li><li>
Exposure to Eclipse treatment planning workflows and dosimetry processes</li><li>
Familiarity with SQL databases, Windows Server environments, and virtualization (VMware)</li><li>
ITIL certification or experience with structured service management frameworks</li><li>
Experience coordinating multi-site or national oncology networks</li></ul>
Key Competencies<ul><li>
Patient safety-first mindset in all decision-making</li><li>
Ability to operate effectively in high-pressure, clinical environments</li><li>
Strong critical thinking and problem-solving skills</li><li>
Ownership mentality with proactive communication</li><li>
High attention to detail, especially in data integrity and system changes</li></ul>
Work Environment<ul><li>
Remote or hybrid with travel to client oncology centers as needed</li><li>
Participation in on-call or escalation rotations may be required</li><li>
Fast-paced, high-responsibility environment supporting life-critical systems</li></ul>
Success Metric<ul><li>
System uptime and treatment continuity</li><li>
SLA compliance (response and resolution times)</li><li>
Reduction in critical incidents and repeat issues</li><li>
Client satisfaction and retention</li><li>
Successful execution of upgrades, patches, and go-lives</li></ul>
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$50,490 - $69,421
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you&rsquo;re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.
Export Control: &ldquo;A successful candidate must be able to work with controlled technology in accordance with US export control law.&rdquo; &ldquo;It is Siemens Healthineers&rsquo; policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.&rdquo;
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.</div>

Account Service Coordinator

Orkin

<div>Overview:
<div>
Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!</div><div></div> 
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.<ul><li>
Must be available to attend training Mon - Fri from 9am - 6pm EST</li><li>
Must reside in the continental US</li></ul><div>
You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros</div><div></div><div> 
It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.</div><div></div><div> 
With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it&rsquo;s that pests keep coming back, and that makes our industry recession resistant.</div><div> 
</div><div>Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!</div> 
<div></div>
Responsibilities:
<div>
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team.</div><div></div><div> 
Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing &ndash; and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.</div><div></div><div> 
You will&hellip;</div><ul><li>
Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role)</li><li>
Support our field's peak season that starts building around February<ul><li>
During peak season you can expect heavy call volume</li></ul></li><li>
Manage the customer relationship to ensure best in class service</li><li>
Identify opportunities for cross-selling and up-selling</li><li>
Assist customers by offering remedies to retain business</li><li>
Use different gamification tools to measure performance</li></ul>
We Offer&hellip;<ul><li>
Variety of Schedules (Schedule may include nights, weekends, and holidays)</li><li>
Four-week quality Training Program that will equip you with the skills and knowledge to be successful.</li><li>
Gamification methods to measure performance and increase engagement virtually</li><li>
Great pay and incentives (min $16.73 hour plus 3% sales commission)</li><li>
401(k) plan with company match, employee stock purchase plan</li><li>
High performance and reliability could lead to regular, full-time employment, when available, based on business needs</li></ul>
 Why Orkin?<ul><li>
Founded in 1901, Orkin Pest Control is a global residential and business service provider</li><li>
Consecutive years of improved earnings with over 2 million customers</li><li>
Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA</li><li>
Orkin&rsquo;s Contact Center is a high energy, fun and collaborative work environment with strong management</li></ul>
Are you ready to be an Orkin Pro?
Qualifications:

What&rsquo;s required<ul><li>
High School/GED</li><li>
1 &ndash; 2 years customer service experience within or outside a call center</li><li>
Completion of a Culture Index assessment
</li><li>Verification of internet speed</li><li>
Ability to pass a computer assessment</li><li>
We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law</li></ul><div> 
Work from home requirements</div><ul><li>
Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise</li><li>
A workspace with adequate furnishings (e.g., a desk and chair) and lighting</li><li>
Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem</li><li>
Must reside within commuting distance of greater Atlanta, GA metro area</li></ul> 
What you will need<ul><li>
Excellent interpersonal and communication skills</li><li>
Strong computer skills in various software and web-based applications</li><li>
Proficient in Microsoft Office</li><li>
Comfortable working in a high-volume role</li><li>
Excellent customer service soft skills such as empathy
</li><li>Ability to prioritize tasks and manage time efficiently</li></ul><div></div><div> 
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer</div></div>

Customer Service Agent_Seasonal

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