it specialist (omani only) Jobs in Muscat

it specialist (omani only)

customer service specialist Jobs in Muscat

customer service specialist

handover specialist/coordinator Jobs in Muscat

handover specialist/coordinator

it support specialist

logistics coordinator

handover specialist coordinator

Gradiant

<div>
 Engineering Lead Gradiant Muscat LLC Muscat, Oman 7/23/26 Engineering
 
 
 Gradiant is a Different Kind of Water Company. With a full suite of differentiated and proprietary end-to-end solutions for advanced water and wastewater treatment powered by the top minds in water, the company serves its clients&rsquo; mission-critical operations in the world&rsquo;s essential industries, including semiconductors, pharmaceuticals, food &amp; beverage, lithium and critical minerals, and renewable energy. Gradiant&rsquo;s innovative solutions reduce water used and wastewater discharged, reclaim valuable resources, and renew wastewater into freshwater. The Boston-headquartered company was founded at MIT and has over 1,400 employees worldwide. Discover us at gradiant.com.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead the front-end engineering design, basic design, and detailed engineering of water and wastewater systems, including: Water Treatment Plants (WTP), Sewage Treatment Plants (STP), Effluent Treatment Plants (ETP), Thermal Systems (ZLD), Produced Water Treatment Packages
 </li>
 <li>
 Perform and review key engineering calculations: Equipment sizing, Hydraulic flow and pressure drop analysis, Load calculations for foundations and support structures
 </li>
 <li>
 Manage engineering milestones, deliverables, and interface management with clients, contractors, and vendors.
 </li>
 <li>
 Support the development of sustainable and cost-efficient engineering solutions.
 </li>
 <li>
 Review the Requests for Quotation (RFQs) and technical datasheets
 </li>
 <li>
 Develop and review technical specifications compliant with industry standards and project requirements.
 </li>
 <li>
 Conduct design / engineering validation and structural integrity assessments.
 </li>
 <li>
 Approve detailed design documents, including:
 </li>
 <li>
 General arrangement and piping drawings
 </li>
 <li>
 Equipment layout and Piping Layout
 </li>
 <li>
 Isometrics and fabrication drawings
 </li>
 <li>
 Collaborate with design teams to ensure accuracy and alignment of project objectives.
 </li>
 <li>
 Review and approve civil layout drawings and foundation designs.
 </li>
 <li>
 Validate structural load calculations to ensure compatibility with mechanical components.
 </li>
 <li>
 Coordinate closely with civil, structural, and architectural teams to maintain integration of multidisciplinary designs.
 </li>
 <li>
 Participate in project kick-off meetings and vendor evaluations.
 </li>
 <li>
 Provide technical clarifications and lead engineering discussions with contractors, consultants, and clients.
 </li>
 <li>
 Review and approve vendor deliverables including datasheets, drawings, and calculations.
 </li>
 <li>
 Contribute to project risk assessments including: Design Review, HAZOP (Hazard and Operability Study), SIL (Safety Integrity Level) assessments, 3D model reviews and value engineering workshops
 </li>
 <li>
 Assist in component selection, vendor evaluation, and cost estimation activities.
 </li>
 <li>
 Provide technical support during site installation, commissioning, and start-up phases.
 </li>
 <li>
 Lead, mentor, and review work of process engineers, design engineers, and discipline leads.
 </li>
 <li>
 Coordinate with external consultants, OEMs, and subcontractors.
 </li>
 <li>
 Act as the key engineering interface with clients, authorities, and regulatory bodies.
 </li>
 <li>
 Ensure all activities are conducted in alignment with the organization&rsquo;s QHSE (Quality, Health, Safety, and Environment) Management System.
 </li>
 <li>
 Maintain accurate and up-to-date documentation for engineering deliverables and project records.
 </li>
 <li>
 Support continuous improvement initiatives through feedback, audits, and lessons learned.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Chemical / Mechanical Engineering/Engineering from an accredited University.
 </li>
 <li>
 Master&rsquo;s degree or professional certification is an advantage
 </li>
 <li>
 The role involves end-to-end technical ownership&mdash;from concept and detailed design through construction support, commissioning, and handover&mdash;ensuring compliance with contractual, regulatory, and quality requirements.
 </li>
 <li>
 Review and approve process design basis, PFDs, P&amp;IDs, hydraulic calculations, equipment sizing, and technical specifications.
 </li>
 <li>
 Ensure compliance with local authority regulations (ADM, EWEC, ADDC, ADSSC) and international standards (ISO, AWWA, ASTM, IEC).
 </li>
 <li>
 Demonstrates strong analytical ability with a keen attention to detail.
 </li>
 <li>
 Brings creativity and innovation to engineering problem-solving.
 </li>
 <li>
 Works effectively in cross-functional teams and collaborative environments.
 </li>
 <li>
 Skilled in planning, organizing, and prioritizing tasks to meet project deadlines.
 </li>
 <li>
 Makes sound decisions under pressure and resolves technical issues efficiently.
 </li>
 <li>
 Experience with EPC/EPCM project execution models
 </li>
 <li>
 Demonstrate ability to manage, guide, and lead a team effectively.
 </li>
 <li>
 Minimum 12-18 years of experience in design and engineering
 </li>
 <li>
 Minimum 5+ years in a lead or managerial engineering role
 
 
 </li>
 </ul>
 Gradiant is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
</div>

Engineering Lead

Pure planet

Job Description: Host (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Host is a key frontline position responsible for creating the first and lasting impression of the brand by delivering exceptional guest experiences from arrival until departure. The role acts as the face of the caf&eacute;, welcoming guests, managing seating flow, coordinating with service teams, handling guest inquiries, and ensuring every customer receives warm, professional, and personalized hospitality.The ideal candidate must have excellent communication skills, a strong hospitality mindset, professional appearance, and the ability to create a welcoming atmosphere aligned with premium caf&eacute; service standards.Key ResponsibilitiesGuest Welcome &amp; First Impression<ul><li>Welcome every guest warmly and professionally upon arrival.</li><li>Provide a positive first impression that reflects the brand identity and hospitality standards.</li><li>Greet customers with confidence, friendliness, and genuine engagement.</li><li>Recognize returning guests and create personalized interactions.</li><li>Maintain a welcoming and comfortable environment at the entrance and waiting area.</li></ul>Guest Seating &amp; Flow Management<ul><li>Manage guest seating arrangements efficiently.</li><li>Coordinate table availability with service teams.</li><li>Maintain accurate awareness of:</li><li>Available tables</li><li>Waiting guests</li><li>Reservations</li><li>Special requests</li><li>Manage guest waiting lists during peak periods.</li><li>Ensure smooth customer flow from entrance to seating.</li></ul>Customer Service Excellence<ul><li>Understand guest needs and provide appropriate assistance.</li><li>Explain caf&eacute; concepts, menu highlights, promotions, and special offerings.</li><li>Recommend products and experiences when appropriate.</li><li>Handle guest requests professionally and promptly.</li><li>Ensure guests feel valued throughout their visit.</li></ul>Reservation &amp; Guest Communication<ul><li>Manage reservations and special arrangements.</li><li>Confirm guest bookings when required.</li><li>Record guest preferences and special occasions.</li><li>Coordinate VIP visits, events, and group reservations.</li><li>Communicate guest requirements clearly with the operations team.</li></ul>Coordination with Operations Team<ul><li>Work closely with:</li><li>Store Manager</li><li>Servers</li><li>Baristas</li><li>Kitchen Team</li><li>Cashiers</li><li>Communicate table status and guest requirements.</li><li>Support service teams during busy periods.</li><li>Ensure smooth handover of guest information.</li></ul>Complaint Handling &amp; Guest Recovery<ul><li>Listen to guest concerns professionally.</li><li>Resolve minor issues within authority.</li><li>Escalate complaints to the Store Manager when required.</li><li>Follow service recovery procedures.</li><li>Maintain a calm and positive attitude in challenging situations.</li></ul>Brand Presentation &amp; Standards<ul><li>Maintain professional grooming and appearance.</li><li>Ensure entrance, reception, and waiting areas are clean and organized.</li><li>Follow company service standards and SOPs.</li><li>Represent the brand values at all times.</li><li>Create a premium and memorable hospitality experience.</li></ul>Sales &amp; Customer Engagement Support<ul><li>Support sales growth through:</li><li>Menu recommendations</li><li>Product awareness</li><li>Promotion communication</li><li>Guest engagement</li><li>Encourage repeat visits by building customer relationships.</li><li>Collect guest feedback and share insights with management.</li></ul>Reporting &amp; Guest Feedback<ul><li>Record customer feedback and observations.</li><li>Report recurring guest concerns.</li><li>Support customer satisfaction monitoring.</li><li>Provide feedback regarding guest preferences and service improvements.</li></ul>Required Qualifications<ul><li>Diploma or Degree in Hospitality, Tourism, Business, or related field preferred.</li><li>Minimum 2&ndash;3 years of experience in:</li><li>Specialty coffee shops</li><li>Premium caf&eacute;s</li><li>Restaurants</li><li>Hotels</li><li>Luxury hospitality environments</li><li>Experience in a guest-facing hospitality role is highly preferred.</li></ul>Mandatory Knowledge &amp; SkillsHospitality KnowledgeStrong understanding of:<ul><li>Guest experience standards</li><li>Caf&eacute; and restaurant operations</li><li>Table management</li><li>Service flow</li><li>Customer engagement</li><li>Hospitality etiquette</li></ul>Communication Skills<ul><li>Excellent verbal communication skills.</li><li>Professional and confident guest interaction.</li><li>Ability to communicate clearly with different departments.</li><li>Ability to handle difficult situations professionally.</li><li>Strong listening and problem-solving skills.</li></ul>Customer Experience Skills<ul><li>Ability to create emotional connections with guests.</li><li>Strong attention to guest details.</li><li>Ability to recognize customer needs.</li><li>Positive and welcoming personality.</li><li>Service-oriented mindset.</li></ul>Systems Knowledge (Mandatory / Preferred)Knowledge of:<ul><li>POS Systems</li><li>Table Management Systems</li><li>Reservation Systems</li><li>Customer Feedback Platforms</li><li>CRM / Loyalty Systems (preferred)</li></ul>Ability to:<ul><li>Check table availability.</li><li>Manage reservations.</li><li>Support customer records and feedback.</li><li>Coordinate guest information through digital systems.</li></ul>Microsoft Office Skills (Preferred)Basic knowledge of:<ul><li>Microsoft Excel &ndash; guest feedback tracking and reports.</li><li>Microsoft Word &ndash; documentation.</li><li>Microsoft Outlook &ndash; communication.</li></ul>Additional Requirements<ul><li>Excellent personal grooming and professional appearance.</li><li>Strong personality with a positive attitude.</li><li>Passion for hospitality and customer service.</li><li>Ability to work in a fast-paced environment.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Ability to stand for extended periods.</li><li>Additional languages are an advantage.</li></ul>Core Competencies<ul><li>Guest Experience Excellence</li><li>Hospitality Mindset</li><li>Communication Skills</li><li>Emotional Intelligence</li><li>Professional Presentation</li><li>Problem Solving</li><li>Team Collaboration</li><li>Customer Relationship Building</li><li>Attention to Detail</li><li>Positive Attitude</li><li>Brand Representation</li></ul>Key Performance Indicators (KPIs)<ul><li>Guest Satisfaction Score</li><li>Customer Feedback Rating</li><li>Welcome &amp; Greeting Standards Compliance</li><li>Reservation Accuracy</li><li>Waiting Time Management</li><li>Complaint Resolution Effectiveness</li><li>Guest Retention &amp; Repeat Visits</li><li>Service Audit Scores</li><li>Professional Appearance Compliance</li><li>Team Communication Effectiveness</li></ul>Role ImportanceThe Host is considered the Brand Ambassador and Guest Experience Leader at the entrance of the caf&eacute;. This position plays a critical role in shaping customer perception, creating memorable experiences, increasing customer loyalty, and ensuring the caf&eacute; delivers premium hospitality standards from the first interaction.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Cafe Shop Host

Baker Hughes

<div>Job Description
Field Specialist &ndash; Drilling &amp; Completion Fluids
Are you an experienced Drilling &amp; Completion Fluids Engineer looking for a new challenge? 
Do you enjoy being part of team that provides high-quality engineering for our customers? 
Be part of a successful team 
Our Drilling Fluids business provides intelligent, connected technologies to support, monitor and control drilling processes. We provide innovative solutions across multiple geographies. Providing customers with the excellent solutions needed to reliably and efficiently improve their operations. 
Partner with the best 
As a Field Specialist - Drilling &amp; Completion Fluids, you will provide on site services by measuring, testing and supervising the running of fluid mixing and pumping, including technical analysis and specific product and practical recommendations for controlling fluid properties under broad direction.
As a Field Specialist - Drilling &amp; Completion Fluids, you will be responsible for:<ul><li>
Providing onsite services by measuring, testing, and supervising the running of fluid mixing and pumping.</li><li>
Maintaining fluid properties at rig sites by accurately testing.</li><li>
Managing inventory at customer well sites.</li><li>
Ensuring effective customer service by keeping rig-site customers informed and creating solutions to problems.</li><li>
Being trained in the prevention and cure of Lost Circulation and stuck pipe
</li><li>Conducting sales calls at the field level or accompany Sales Representatives.</li><li>
Assisting operations in providing customers with effective and environmentally safe drilling fluids.</li><li>
Conducting all business activities in line with Baker Hughes policies</li></ul>
Fuel your passion
To be successful in this role you will:<ul><li>
Have a relevant bachelor's degree</li><li>
Have 3-5 years of experience with Drilling &amp; Completion Fluids</li><li>
Have basic product line knowledge.</li><li>
Demonstrated industry experience.</li><li>
Have demonstrated industry experience.</li><li>
Have strong teamwork skills.</li></ul>
Work in a way that works for you 
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. Talk to use for your preferred working arrangement during interview. 
Working with us 
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. 
Working for you 
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: 
Contemporary work-life balance policies and wellbeing activities<ul><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul>
The Baker Hughes internal title for this role is: FIELD SPEC II - FLDAbout Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Field Specialist – Drilling & Completion Fluids

<div><h2 class="jobSectionHeader">Oman, Muscat</h2>
<h2 class="jobSectionHeader">HSE &amp; Quality</h2><div><div> </div></div><div><div>The HSE Specialist is responsible for supporting local management in establishing and continuously improving Health, Safety and Environment (HSE) culture within the worksite.
<ul><li>Develop managers' awareness and ensure HSE policies and standards are an integral part of line management responsibilities and objectives.
 
</li><li>Assist line management with: Understanding and Implementing the HSE Management System; monitoring HSE objectives; liaising with local contractors and agencies regarding HSE; assessing local risks; generating local HSE procedures, work instructions and checklists; preparing and monitoring HSE plans that define how the HSE Management System is implemented at the location level; monitoring compliance to policies, standards and procedures; compliance audits and self-audits.
 
</li><li>Advise management on corrective actions required.
 
</li><li>Coordinate and participate in screening and HSE training of personnel, including contractors.
 
</li><li>Keep abreast of new documentation and training material related to HSE and inform management accordingly.
 
</li><li>Ensure that HSE documentation is updated and available onsite.
 
</li><li>Advise management on the level local HSE compliance with Schlumberger, local and host country regulations.
 
</li><li>Monitor and follow up on HSE reports and facilitate LPT meetings and HSE audits.
 
</li><li>Support line management in investigations of failures and accidents.
 
</li><li>Maintain a high level of HSE awareness among personnel through communication, training and promoting involvement in HSE programs.
 
</li><li>Recommend improvements to the HSE program.
 
</li><li>Review QUEST to ensure that logged data is correct and up to date.
 
</li><li>Analyze HSE trends for the location.</li>
</ul>Minimum qualification:
<ul><li>5 years experience as Field HSE Specialist.</li>
<li>5 years experience in HSE for the Oil &amp; Gas Industry.</li>
</ul>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.
<div><div> </div></div></div></div><div><div><div><div><h2 class="jobSectionHeader">Benefits</h2></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader">International Opportunities</h3>
<div>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
</div></div></div><div><div><h3 class="jobSectionHeader">Insurance</h3>
<div>Health, vision, and dental insurance for you and your dependents available from day one.
</div></div></div><div><div><h3 class="jobSectionHeader">Learning Opportunities</h3>
<div>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
</div></div></div><div><div><h3 class="jobSectionHeader">Diverse and Inclusive</h3>
<div>Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
</div></div></div></div></div><div><div><div><div><h2 class="jobSectionHeader">About Us</h2>
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice &ndash; and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally. 
 
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.</div></div></div></div></div>

Field HSE Specialist

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Supply Coordinator will be responsible for coordinating and supporting all supply-related operations within the fleet department. This role ensures efficient management of vehicle supplies, spare parts, documentation, and vendor coordination to maintain smooth daily operations and timely delivery of resources.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Monitor and enforce driver behavior compliance with company SOPs, including quality standards, conduct, uniform, hygiene, and delivery instructions.
 </li>
 <li>
 Coordinate the supply and distribution of fleet-related materials, including spare uniforms, and accessories.
 </li>
 <li>
 Maintain accurate inventory records and ensure stock availability for operational needs.
 </li>
 <li>
 Ensure recovery and proper return of all company merchandise from 3PLs, including tracking, follow-ups, and escalation in case of non-compliance.
 </li>
 <li>
 Conduct training and refresher sessions for drivers on behavior standards, application usage, and policy updates to ensure consistent compliance and performance.
 </li>
 <li>
 Collaborate with other teams (BI, Customer Support, Vendor Ops, Marketing, etc) to resolve issues, improve processes, and ensure smooth end-to-end service delivery.
 </li>
 <li>
 Prepare and share regular operational reports on compliance, incidents, and key issues with relevant stakeholders.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain management, Logistics, or a related field.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in supply or logistics coordination, preferably in a fleet or transport environment.
 </li>
 <li>
 Strong knowledge of fleet operations, maintenance, and supply procedures.
 </li>
 <li>
 Proficiency in MS Office and ERP/inventory management systems.
 </li>
 <li>
 Excellent organizational, communication, and time management skills.
 </li>
 <li>
 Ability to multitask and work under pressure.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Supply Coordinator

talabat

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 Responsible for all administration work and tasks in the HR department and providing support to employees by addressing employee issues, queries and grievances.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 
 Onboarding, Culture &amp; Employee Experience
 
 
 
 <ul>
 <li>
 Maintain onboarding tracker for relevant functions and coordinate with core operations to ensure all pre-onboarding requirements for team members are up to date.
 </li>
 <li>
 Support New joiners in their onboarding week with anything required between local and regional teams.
 </li>
 <li>
 Ensure to update and maintain the group emails data and slack groups in the local market.
 </li>
 <li>
 Prepare announcements for new joiners on the common slack channels, and update business new updates or government announcements to public - local people.
 </li>
 <li>
 Promoting best culture practices through PEAKON analysis along with the LM and training stakeholders on the outcome
 </li>
 <li>
 Prepare quarterly calendar of engagement activities by focusing on 3 core values of Talabat
 
 
 </li>
 </ul>
 
 Regulatory
 
 
 
 <ul>
 <li>
 Manage legal certifications and quality approvals up to date, such as best place to work, CR, municipality and official document with PRO&rsquo;s assistance.
 
 
 </li>
 </ul>
 
 Record Maintenance
 
 
 
 <ul>
 <li>
 Updating and maintaining employee benefits, employment status, and similar records (Insurance and WD)
 </li>
 <li>
 Performing file audits to ensure that all required employee documentation is collected and maintained, ready for MoL inspections
 </li>
 <li>
 Assist with exit interviews, take feedback and build professional reasoning.
 
 
 </li>
 </ul>
 
 Employee engagement
 
 
 
 <ul>
 <li>
 Help facilitate vendor information for HoF&rsquo;s activities by working closely with the procurement team.
 </li>
 <li>
 Conduct regular/quarterly engagement activities with the teams and provide support on any events required.
 
 
 </li>
 </ul>
 
 Separation
 
 
 
 <ul>
 <li>
 Track terminated/resigned employee&rsquo;s residency and EOS payments.
 </li>
 <li>
 Keeping track of resigned employees&rsquo; insurance and social security cancellations.
 
 
 </li>
 </ul>
 
 Payroll
 
 
 
 <ul>
 <li>
 Assist coordination with specialist Pops and prepare payroll data
 </li>
 <li>
 Prepare the Monthly Reports budget Vs. Expenditure related to engagement and other activities across under people ops budget.
 
 
 </li>
 </ul>
 
 New tasks Q1 -2026 :
 
 
 
 <ul>
 <li>
 Prepare and issue offline offer letters in line with company policies and approved hiring plans for pickers.
 </li>
 <li>
 Conduct culture fit interviews/calls with shortlisted candidates to assess alignment with company values and store operations requirements for store stuff.
 </li>
 <li>
 Manage and coordinate onboarding and induction programs for store staff, ensuring smooth joining and compliance with documentation processes.
 </li>
 <li>
 Oversee and track weekly disciplinary actions and penalties for store staff, ensuring adherence to company policies and proper documentation.
 </li>
 <li>
 Handle payroll processing for both Q-Commerce and Talabat employees, including preparation and management of the interns&rsquo; stipend sheet, ensuring accuracy and timely disbursement.
 
 
 </li>
 </ul>
 
 Ad Hoc
 
 
 
 <ul>
 <li>
 Respond to employees&rsquo; queries and resolve issues in a timely and professional manner.
 </li>
 <li>
 Gather and analyse data with useful HR metrics, like time to hire and employee turnover rates
 </li>
 <li>
 Think of creative and sustainable ways to improve the People operations process and efficiently deliver on the required KPIs.
 </li>
 <li>
 Keep up-to-date with the latest HR trends and best practices
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree within HR or any other related field
 </li>
 <li>
 1-2 year(s) of full-time professional experience in time office management, general HR and administration
 </li>
 <li>
 Excellent planning, follow-up, and organisational skills.
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to form and maintain good relationships with employees
 </li>
 <li>
 Ability to create and maintain daily, weekly, monthly follow-ups and Schedules
 </li>
 <li>
 Agile, innovative, detail-oriented and results orientated.
 </li>
 <li>
 Knowledge of local employment laws
 </li>
 <li>
 Strong MS Office skills including Word, Excel and PowerPoint.
 </li>
 <li>
 Fluent in both languages Arabic and English with
 </li>
 <li>
 Omani National (Mandatory for this specific vacancy)
 </li>
 </ul>
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Associate People Operations