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director of services & operations

head of operations q app

Q Mart | كيو

<div>
 
 
 
 About Q
 
 
 
 Q is a
 
 retail company
 
 with real on-ground operations and a
 
 live consumer app
 
 .
 
 
 The app&rsquo;s mission is clear:
 
 run daily orders fast, accurately, and reliably
 
 .
 
 
 We are now at a critical stage:
 
 <ul>
 <li>
 Real operational pressure.
 </li>
 <li>
 Growing daily demand.
 </li>
 <li>
 Moving from basic execution to a
 
 scalable, professional operating model
 
 .
 </li>
 </ul>
 
 Q&rsquo;s goal is to build a strong end-to-end operating engine for the app only, covering
 
 
 
 Fulfillment, Dark Store readiness, and Last-Mile delivery
 
 , built to survive pressure and scale fast.
 
 
 
 
 
 
 
 
 
 The Core of This Role
 
 
 
 This is a
 
 hands-on, execution-first leadership role
 
 .
 
 
 You are accountable for:
 
 <ul>
 <li>
 Orders going out.
 </li>
 <li>
 Deliveries happening on time.
 </li>
 <li>
 Teams performing under pressure.
 </li>
 <li>
 Productivity improving week after week.
 </li>
 </ul>
 
 We are not looking for a strategist on slides.
 
 
 We are looking for someone who
 
 goes down to the warehouse, leads from the floor, and fixes things in real time
 
 .
 
 
 
 
 
 
 
 
 
 What You Will Build And Own
 
 
 <ul>
 <li>
 The full operational structure for the app.
 </li>
 <li>
 A Fulfillment + Dark Store operating model tailored to Q.
 </li>
 <li>
 A reliable and scalable
 
 Last-Mile delivery mechanism
 
 .
 </li>
 <li>
 Clear task distribution across teams.
 </li>
 <li>
 Operations that keep running under any condition, then continuously improve.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Daily Operation Under Pressure
 
 
 <ul>
 <li>
 Own Fulfillment operations end-to-end.
 </li>
 <li>
 Handle high daily order pressure and convert it into output.
 </li>
 <li>
 Solve operational problems on the ground, personally when needed.
 </li>
 <li>
 Increase orders per hour while maintaining accuracy and SLA.
 </li>
 <li>
 Reduce delays, errors, and returns.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Last-Mile Operations
 
 
 <ul>
 <li>
 Design and run the Last-Mile delivery model.
 </li>
 <li>
 Ensure seamless handoff between warehouse and delivery.
 </li>
 <li>
 Allocate routes, shifts, and resources efficiently.
 </li>
 <li>
 Improve delivery time and cost.
 </li>
 <li>
 Handle disruptions without stopping operations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Organizational Design &amp; Task Allocation
 
 
 <ul>
 <li>
 Build the operational hiring and org structure from scratch.
 </li>
 <li>
 Define clear roles and responsibilities.
 </li>
 <li>
 Distribute core tasks to eliminate bottlenecks.
 </li>
 <li>
 Build real supervisors who can lead under pressure.
 </li>
 <li>
 Manage shifts, manpower gaps, and attrition.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Leadership &amp; People Management
 
 
 <ul>
 <li>
 Work with all types of personalities.
 </li>
 <li>
 Lead large teams in high-stress environments.
 </li>
 <li>
 Resolve daily conflicts without slowing operations.
 </li>
 <li>
 Enforce discipline without breaking morale.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Systems &amp; Technology
 
 
 <ul>
 <li>
 Work closely with WMS and OMS.
 </li>
 <li>
 Adapt systems to operational reality, and operations to system limits.
 </li>
 <li>
 Use daily data to make fast decisions.
 </li>
 <li>
 Improve processes while operations are live.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Growth &amp; Scale
 
 
 <ul>
 <li>
 Prepare operations for peaks and seasonal spikes.
 </li>
 <li>
 Lead the gradual transition toward a Dark Store model.
 </li>
 <li>
 Build an operating model that can be replicated.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Non-Negotiable Experience
 
 
 <ul>
 <li>
 Strong background in
 
 E-Commerce Fulfillment
 
 .
 </li>
 <li>
 Hands-on experience in
 
 Dark Store or Micro-Fulfillment
 
 .
 </li>
 <li>
 Proven experience in
 
 Last-Mile delivery operations
 
 .
 </li>
 <li>
 Experience in
 
 startups or fast-scaling companies
 
 .
 </li>
 <li>
 Managing operations under very high pressure.
 </li>
 <li>
 Proven ability to build
 
 operational org structures
 
 .
 </li>
 <li>
 Leading large field teams, not from a desk.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Who We Are Looking For
 
 
 <ul>
 <li>
 A true field leader.
 </li>
 <li>
 Practical and highly adaptable.
 </li>
 <li>
 Ruthless with priorities.
 </li>
 <li>
 Not obsessed with perfect systems.
 </li>
 <li>
 Focused on making operations work first, then improving them.
 </li>
 <li>
 Strong ownership mindset.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Who This Role Is For
 
 
 <ul>
 <li>
 Pure administrators.
 </li>
 <li>
 Traditional warehouse managers.
 </li>
 <li>
 Enterprise operators used to bureaucracy.
 </li>
 <li>
 Anyone unwilling to be on the ground.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You Get
 
 
 <ul>
 <li>
 
 Highly competitive compensation
 
 .
 </li>
 <li>
 A
 
 rare opportunity
 
 to build an operational engine from scratch.
 </li>
 <li>
 
 Direct impact
 
 on a live, growing app.
 </li>
 <li>
 A culture that supports new ideas and fast decisions.
 </li>
 <li>
 Real growth alongside a company that is scaling for real.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 This Role is not for everyone
 
 
 
 If you want comfort, do not apply.
 
 
 If you want to
 
 build something real under pressure and grow with it
 
 , Q is waiting for you.
 
</div>

Head of Operations – Q App

Idaratech

We are looking for a Senior React Native Developer to develop and scale our enterprise-grade mobile applications that power a large ERP ecosystem. You will play a key role in modernizing legacy mobile codebases, building reusable components aligned with design systems, and delivering features safely using feature flags. This role suits someone who values clean architecture, performance, and uses AI tools wisely to move faster without compromising quality.<h3>&nbsp;Key Responsibilities</h3><ul><li>Design, build, and maintain high-performance React Native applications for iOS and Android.</li><li>Refactor and modernize legacy React Native or hybrid mobile codebases.</li><li>Implement reusable UI components using design systems (custom, NativeBase, Tamagui, or similar).</li><li>Collaborate closely with backend, product, and design teams to deliver ERP mobile modules.</li><li>Implement feature flags to enable controlled rollouts and A/B testing.</li><li>Work within a monorepo architecture (Nx, Turborepo, or similar).</li><li>Optimize app performance, startup time, and memory usage.</li><li>Ensure app quality through testing, monitoring, and production readiness.</li><li>Use AI-assisted development tools (e.g., Copilot, ChatGPT) to enhance productivity and code quality.</li></ul><h3>&nbsp;Requirements</h3><ul><li>4+ years of professional experience with React Native.</li><li>Strong knowledge of JavaScript / TypeScript and modern React patterns (Hooks, Context, State Management).</li><li>Experience upgrading or maintaining legacy React Native applications.</li><li>Familiarity with design systems and scalable component architectures.</li><li>Experience with feature flagging systems (e.g., LaunchDarkly, Firebase Remote Config, ConfigCat).</li><li>Solid understanding of mobile app performance, debugging, and platform differences (iOS / Android).</li><li>Experience with monorepo setups and modular application structures.</li><li>Proficient with Git and modern CI/CD workflows.</li><li>Comfortable leveraging AI tools for code assistance, testing, and documentation.</li></ul><h3>&nbsp;Nice to Have</h3><ul><li>Experience with Expo (managed or bare workflow).</li><li>Knowledge of native modules (Swift / Kotlin) or bridging.</li><li>Experience with mobile analytics and crash reporting tools.</li><li>Familiarity with automated testing (Jest, Detox, Maestro).</li></ul>

Senior React Native Developer

Microland

<div><div><div><div><div>Job Description:</div><div>
Education Qualification :
 
Any Graduate 
 
Skills : 
Primary -&gt; Technology | Windows and MAC Support | OS administration | 3 - Experienced 
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - Experienced 
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 3 - Experienced 
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced 
Tertiary -&gt; Behavioral | Aptitude | Communication | 3 - Experienced 
 
Certification : 
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 
 
1) Field Services support Engineers? primary responsibility is to provide support to an organization?s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries. 
3) To support daily technical support activities for computers &amp; all other end point devices 
4) Update the support ticket with the progress 
5) To set up and test desktop computer peripherals 
6) To perform the system changes adhered to organizational policies 
7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance 
8) Maintain technical documentation in association with other functional departments 
9) Technical Skills 
a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot &amp; isolating hardware issues 
b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment 
c. Ability to Install remote tools like Putty to establish connectivity between two devices 
d. Ability to replace allowed HW components (such as HDD, memory) 
e. Ability to work with various assessment tools to identify the different hardware models available 
f. Ability to test the compatibility of Image with the various hardware models available, where needed 
g. Windows Operating System 
h. Exchange and Mobility Clients 
i. Printer management 
j. Backup and Recovery 
k. Audio, Video support 
l. End Point Security 
m. Vendor co-ordination 
n. Asset management 
o. Incident management 
p. Patch management 
q. MAC OS Support 
r. Basic Linux knowledge is an added advantage 
s. VIP User Support:</div></div></div></div><div><div><div><div>
Location:</div><div>
Saudi Arabia - Jeddah</div></div></div></div><div><div><div><div>
Created On:</div><div>
06-Jan-2026</div></div></div></div></div><div></div>

Senior Administrator - Field Services

Converge

<div>
 
 
 Regional Sales Manager | Jeddah, KSA
 
 
 
 
 
 
 
 What This Role Is About
 
 
 
 As a Regional Sales Manager, you will be responsible for leading and managing a large field sales organization to deliver sales targets, market coverage, and execution excellence across your assigned region. Working closely with senior commercial leadership, distributor partners, and trade marketing teams, this role plays a critical part in translating national sales strategies into effective regional execution.
 
 
 
 
 
 You will lead Sales Supervisors and Merchandisers, developing coverage models, strengthening capabilities, and driving engagement to build a high-performing field force.
 
 
 
 
 
 The role also focuses on ensuring optimal product availability, effective route-to-market execution, and strong distributor collaboration to maximize commercial impact.
 
 
 
 
 
 In addition to people leadership, the position requires strong analytical capability, including sales performance tracking, forecasting, ROI assessment on commercial investments, and market benchmarking.
 
 
 
 
 
 You will act as a key conduit between the field and head office, ensuring that market insights, competitive intelligence, and execution feedback inform broader commercial strategies.
 
 
 
 
 
 This is a hands-on leadership role that requires strong stakeholder management, disciplined execution, and the ability to lead teams across diverse geographies.
 
 
 
 
 
 
 The Client&rsquo;s Definition of the Ideal Fit
 
 
 <ul>
 <li>
 Minimum of 5 years&rsquo; experience in a regional or field sales leadership role within a structured sales environment.
 </li>
 <li>
 Proven experience managing large, geographically dispersed field sales teams, including performance management and capability development.
 </li>
 <li>
 Strong understanding of customer dynamics, sales execution models, and route-to-market operations.
 </li>
 <li>
 Demonstrated ability to deliver sales targets while ensuring optimal market coverage and product availability.
 </li>
 <li>
 Strong analytical skills with hands-on experience in sales reporting, forecasting, and performance analysis.
 </li>
 <li>
 Advanced proficiency in Microsoft Office, particularly Excel and data analysis tools.
 </li>
 <li>
 Excellent stakeholder management, communication, and negotiation skills.
 </li>
 <li>
 Fluent in both written and spoken English and Arabic.
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant field is preferred.
 </li>
 <li>
 Willingness and flexibility to travel extensively across the region as required.
 </li>
 <li>
 Curiosity, resilience, and a strong commitment to continuous learning and improvement.
 </li>
 </ul>
 
 
 
 
 This role presents an exciting opportunity for a commercially driven sales leader to influence regional performance, develop high-impact teams, and contribute meaningfully to long-term business growth within a collaborative and performance-oriented environment.
 
</div>

Regional Sales Manager

Hitachi Energy

<div>Description
The opportunity 
The Head of HVDC C&amp;C Civil AMEA will lead and strategically manage the Civil construction team and all Civil construction activities for High Voltage Direct Current (HVDC) converter stations across the Asia &amp; Middle East (AMEA) region, ensuring project delivery excellence, technical compliance, and sustainable growth. The Head of HVDC C&amp;C Civil AMEA will report to the Global Head of HVDC C&amp;C Civil.
How you&rsquo;ll make an impact
<ul><li>Develop and implement the strategic vision for Civil construction within HVDC C&amp;C AMEA, aligning with global business objectives and market demands.</li><li>
Team Leadership &amp; Development and lead, mentor, and develop a high-performing team of Civil construction managers and engineers, fostering a culture of innovation, collaboration, and continuous improvement.</li><li>
Ensure the competence, skills and tools to allow the Civil construction project teams to oversee the planning, execution, and successful delivery of all Civil works for HVDC converter station projects throughout AMEA, ensuring projects are completed on time, within budget, and to the highest quality standards.</li><li>
Ensure the implementation of Lessons Learnt and best design practices for construction, through close cooperation with all stakeholders and involvement in Constructability and Design reviews.</li><li>
Act as the primary point of contact for Civil construction related matters with internal and external stakeholders. Build and maintain strong relationships to facilitate project success.</li><li>
Support the Civil construction project teams to Identify, assess, and mitigate Civil-related risks throughout the project lifecycle, including technical, commercial, environmental, and safety risks.</li><li>
Manage departmental budgets, resources, and staffing levels effectively to optimize operational efficiency and project profitability.</li><li>
Ensure resources to provide expert Civil construction input and support during the tendering and bidding phases for new HVDC projects in AMEA and champion a strong HSE culture within all Civil activities, ensuring compliance with Hitachi Energy's HSE policies and promoting safe working practices.</li><li>
Drive initiatives for process optimization, standardization, and the integration of new technologies within the Civil construction discipline.</li><li>
You will be ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>
Living Hitachi Energy&rsquo;s core values of safety and integrity, taking responsibility for your actions while caring for colleagues and the business.</li></ul>
Your background
<ul><li>Bachelor's degree (or equivalent) in Civil Engineering.</li><li>
Minimum of 10 years of progressive experience in Civil engineering and/or construction, with at least 3 years in a senior leadership or management role.</li><li>
Extensive experience with large-scale infrastructure projects, preferably in the power transmission sector, and a strong understanding of HVDC converter station civil requirements.</li><li>
Proven track record of successfully delivering complex civil projects within multi-national environments and demonstrable experience in managing diverse civil teams.</li><li>
Exceptional leadership, communication, and interpersonal skills. Strong strategic thinking and problem-solving abilities and proven abilities to influence and negotiate with internal and external stakeholders.</li><li>
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment and results-Oriented mindset with a proven ability to deliver projects on time and within budget.</li><li>
Highly organized with a Structured Approach to problem-solving and decision-making and strong Cross-Cultural Awareness and experience working in the AMEA region.</li><li>
Demonstrated Customer-Focused approach to project delivery and client satisfaction. High level of personal integrity and commitment to Ethical Behaviors.</li><li>
Proficiency in both spoken &amp; written English language is required.</li></ul><h2 class="jobSectionHeader">
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2 class="jobSectionHeader">
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Head of HVDC C&C Civil AMEA

TELUS Digital

<div>
 
 
 Ready to ditch the traditional 9-5 grind? If you are an Arabic speaker living in Saudi Arabia join our community as a Media Search Analyst, set your own flexible schedule and complete engaging tasks with an innovative web-based evaluation tool!
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do As A Media Search Analyst:
 
 
 
 <ul>
 <li>
 
 Assess diverse media categories: music, books, podcasts, videos, and more.
 
 </li>
 <li>
 
 Evaluate app store content, ensuring search result accuracy and relevance.
 
 </li>
 <li>
 
 Utilize your cultural knowledge and market expertise to validate query intent.
 
 </li>
 </ul>
 
 
 
 
 
 
 Why Join the AI Community?
 
 
 
 <ul>
 <li>
 
 Be part of the global and diverse TELUS Digital AI Community with 1M+ global contributors.
 
 </li>
 <li>
 
 Support machine learning for world-leading brands with no prior professional experience.
 
 </li>
 <li>
 
 Make use of your communication and analytical skills and enjoy extra income with great flexibility!
 
 </li>
 </ul>
 
 
 
 
 
 
 Basic Requirement and Assessment:
 
 
 
 <ul>
 <li>
 
 Full Professional Proficiency in Arabic and English and being a resident on Saudi Arabia for the past year, aware of local media and trends.
 
 </li>
 <li>
 
 An active Apple ID email address is essential, ownership of an Apple device and familiarity with Apple products.
 
 </li>
 <li>
 
 Complete ID verification at your convenience within a specific timeframe and pass an open book qualification exam with guidelines provided.
 
 </li>
 </ul>
 
 
 
 
 
 Join us today and help revolutionize digital media content!
 
 
</div>

Work from Home in Saudi Arabia

Salt

<div>
 
 My client is redefining digital commerce.
 
 
 
 
 
 
 Role: Head of SaaS Products
 
 
 
 
 Location: KSA
 
 
 
 
 
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 Define the vision, strategy, and roadmap from acquisition to renewal.
 </li>
 <li>
 Improve signup conversion, activation rate, and renewal rate while reducing churn.
 </li>
 <li>
 Ensure merchant onboarding, support, and billing experiences work as one seamless system.
 </li>
 <li>
 Build tools, systems, and automations that help merchants launch faster, sell more, and stay longer.
 </li>
 <li>
 Monitor activation, renewal, and success metrics across cohorts, industries, and personas.
 </li>
 </ul>
 
 
 
 
 
 Requirements &amp; Background
 
 
 <ul>
 <li>
 7+ years of experience in product management or lifecycle leadership roles.
 </li>
 <li>
 Proven experience owning SaaS or subscription product performance &mdash; ideally in commerce, billing, or lifecycle management.
 </li>
 <li>
 Deep understanding of merchant onboarding, activation, monetization, and retention dynamics.
 </li>
 <li>
 Track record of improving key metrics such as activation rate, time to first sale, churn, and renewal.
 </li>
 </ul>
 
 
 
 
 *** Only successful candidates will be contacted ***
 
</div>

Head of SaaS Products

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