customer resolution specialist

customer support specialist Jobs in Atlanta

customer support specialist

customer support specialist, 2nd shift (tuesday - saturday, 4pm et - 1am et) Jobs in Atlanta

data entry specialist

desktop support technician Jobs in Atlanta

desktop support technician

help desk support specialist

Prestige Staffing

<div>
 <p>
  <strong>
   Position: Help Desk Support Specialist
  </strong>
 </p>
 <p>
  <strong>
   Location: Downtown Atlanta, GA (In-office 5 days per week)
  </strong>
 </p>
 <p>
  <strong>
   Type: Contract
  </strong>
 </p>
 <p>
  <strong>
   Pay: Up to $24.50 per hour
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DUTIES AND RESPONSIBILITIES:
  </strong>
 </p>
 <ul>
  <li>
   Serves as the primary escalation point for incoming queries and technical issues.
  </li>
  <li>
   Manages and/or assigns projects and tasks to other team members as appropriate
  </li>
  <li>
   Advises, collaborates and assists business units with system enhancements and modifications
  </li>
  <li>
   Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone systems, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
  </li>
  <li>
   Effectively provides user support over the phone, in person, and via remote tools.
  </li>
  <li>
   Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up.
  </li>
  <li>
   Assists users with information security and privacy questions; provides directions for the correct action.
  </li>
  <li>
   Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony.
  </li>
  <li>
   Distributes and reviews user equipment as required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational.
  </li>
  <li>
   Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals.
  </li>
  <li>
   Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices.
  </li>
  <li>
   May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.)
  </li>
  <li>
   Creates user support documentation and instructions.
  </li>
  <li>
   Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents.
  </li>
  <li>
   This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   TECHNICAL SUPPORT, SPECIALIST SKILLS, AND QUALIFICATIONS:
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 2-5 years of IT technical support
  </li>
  <li>
   Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.
  </li>
  <li>
   Technical expertise should include Windows 10, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.
  </li>
  <li>
   Proficiency with imaging laptop computers 20h2, 21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications.
  </li>
  <li>
   Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.
  </li>
  <li>
   Willing to work off-hours and weekends when required for projects or emergency support.
  </li>
  <li>
   Experience installing, configuring, and supporting network printers and audio/visual equipment
  </li>
  <li>
   Effective use of ticketing systems to track and document incidents (ServiceNow and Sales Force
  </li>
  <li>
   is strongly preferred)
  </li>
  <li>
   Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills
  </li>
  <li>
   Strong team leadership, time management, and coaching and mentoring skills
  </li>
  <li>
   Excellent customer service and communication skills are a must.
  </li>
  <li>
   Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
  </li>
  <li>
   Providing fault analysis to customers&rsquo; core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.
  </li>
 </ul>
 <p>
 </p>
</div>


Help Desk Support Specialist

Physiotherapy Associates

<div>Overview:
<p><b>
Position: </b>Medical Front Desk - Patient Service Specialist</p><p><b>
Location: </b>Atlanta, GA</p><p><b>
Type of Employment: </b>Full-time</p><p><b>
Schedule: </b>Monday-Friday, Hours vary</p><p><b>
Compensation: </b>$15.00-$18.00/hour pending experience</p><p></p><p><br>
When patients enter our outpatient physical therapy center in Atlanta, we want them to have an exceptional experience &ndash; starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.</p><p></p><div><b><br>
Why Join Us:</b></div><ul><li><b>
Start Strong</b>: Our mentorship and orientation programs ensure a successful transition</li><li><b>
Recharge &amp; Refresh:</b> Generous PTO to maintain a healthy work-life balance</li><li><b>
Your Health Matters: </b>Comprehensive medical/RX, health, vision, and dental plan offerings</li><li><b>
Invest in Your Future: </b>Company-matching 401(k) retirement plans as well as life and disability protection</li></ul><p></p><p><br>
Check out the video below for additional insight into the work of our Patient Service Specialists!</p><br>
<div></div>
Responsibilities:<br>
<div></div><ul><li>
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out</li><li>
Schedule patient appointments in person and via phone</li><li>
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team</li><li>
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications</li></ul>
Qualifications:
<p><b>
Minimum:</b></p><ul><li>
High School Diploma or GED</li><li>
Insurance Verification Experience</li><li>
Health Care Experience</li></ul><p><b>
Preferred:</b></p><ul><li>
Insurance Verification Experience</li><li>
1 Year of Scheduling Experience</li></ul>
Additional Data:
<div><i>
Equal Opportunity Employer/including Disabled/Veterans</i></div></div>

Medical Front Desk - Patient Service Specialist

TPK Wireless

<p><i><b>Note:</b></i> If you&rsquo;re passionate about electronic devices, enjoy diving into technical details, and take pride in your expertise, TPK Wireless offers a dynamic and intellectually challenging environment where your skills and curiosity can thrive. (Daily Commute Required)</p><p>We are pleased to offer an exciting opportunity for a <b>Technical Support Specialist</b> to join our growing team, with a focus on consumer electronic devices. Additionally, we are actively seeking a qualified <b>Electronic Repair Technician</b> with a minimum of one year of hands-on experience in device repair. The technician role offers a higher starting pay, commensurate with demonstrated expertise and repair skill.</p><p>We are looking for dedicated, customer-focused professionals with a strong background in <b>Technical Support, IT Support, or Help Desk services</b>. This role requires direct interaction with customers, where you will provide in-person technical support and resolve issues related to hardware components in mobile phones, tablets, and computers.</p><p>This is not a remote position, and we kindly request that you answer the questions provided to the best of your ability without the assistance of CHATGPT.</p><p><b>Primary Responsibilities</b></p><ul><li>Deliver front-line client services including retail sales, customer support, and Tier 1 IT/technical assistance</li><li>Diagnose and resolve hardware-related issues on mobile phones, tablets, and laptops (e.g., screens, charging ports, batteries, cameras, speakers)</li><li>Conduct in-person device repairs and manage customer check-ins and check-outs</li><li>Educate customers on repair findings, warranty coverage, and common causes of device damage</li><li>Assist customers with accessory purchases (e.g., screen protectors, cases, cables)</li><li>Recommend and facilitate device sales when repairs are not viable</li><li>Address 90% hardware issues and 10% software-related concerns</li><li>Explain technical concepts clearly and concisely to non-technical customers</li><li>Exhibit critical thinking and adaptability in a fast-paced retail environment</li><li>Maintain professionalism, accuracy, and care in all customer interactions</li></ul><p><b>Recognition &amp; Culture</b></p><ul><li><b>Monthly bonus rewards</b> and recognition for top performance</li><li>Friendly, collaborative, and performance-based culture</li><li>We embrace feedback&mdash;<b>your ideas help shape how we grow</b></li></ul><p><b>Growth &amp; Career Development</b></p><ul><li>Clearly defined promotion tracks to <b>Lead Tech</b> and <b>Store Manager</b> roles</li><li><b>Quarterly performance reviews</b> and goal setting to help you level up</li><li>Opportunities to <b>train others</b>, <b>lead internal projects</b>, and improve operations</li><li>Cross-training in multiple brands and device types to expand your skillset</li></ul><p><b>Training Support</b></p><ul><li><b>Paid, hands-on training</b> starting Day 1</li><li>Learn diagnostics, communication techniques, and upselling</li><li>Work alongside experienced technicians and receive real-time feedback and mentorship</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Commission eligibility after a 14-day training period</li><li>$500 <b>Training Completion Bonus</b> after successful completion of 2 weeks</li><li>Annual raises between <b>3% and 8%</b>, based on performance</li><li>Clear opportunities for advancement in pay and title after <b>8 months</b></li><li>Standard workweek of <b>4 to 5 days</b>, 9-hour shifts (10:00 AM &ndash; 7:00 PM)</li><li><b>Saturday availability required</b>; <b>Sunday availability</b> will be expected in the future</li><li>In-person retail storefront environment across <b>two locations</b></li><li>Comprehensive <b>background check</b> (employment and education verification) is required</li></ul><p><b>Qualifications</b></p><ul><li>Associate's or Bachelor's degree in a related field is <b>required</b></li><li>Minimum 1 year of experience in <b>Technical Support, IT Support, or Help Desk services</b></li><li>Demonstrated ability to communicate effectively and empathetically with customers</li><li>Strong diagnostic and technical troubleshooting skills</li><li>Adaptability to emerging technologies and repair techniques</li><li>Familiarity with customer service and CRM concepts</li><li>Ability to work well within diverse teams and under high-pressure situations</li></ul><p><b>Application Process</b></p><p>This is not a remote position</p><p>To be considered for this position, please submit your resume along with responses to the accompanying application questions. We look forward to reviewing your application and learning more about how you can contribute to our team.</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>For all questions: Please do not use CHATGPT or Google for assistance. What is the difference between a warranty versus guarantee?</li></ul><ul><li>TPK Wireless is a retail setting, storefront with two locations. Are you able to make the commute?</li></ul><ul><li>Repair Technicians: Describe a time when you had to de-escalate a situation with a disgruntled customer.</li></ul><ul><li>What would you say to a customer who wants a quick fix for a complex repair?</li></ul><ul><li>How would you inform a customer that damage is not covered under warranty? </li><li>A customer comes in with an older HP 13-inch laptop with 4GB of RAM that is no longer performing efficiently. They would like to upgrade to something more powerful but don&rsquo;t know much about laptop specifications. However, they specifically want to switch to a MacBook.</li></ul><p>How would you approach this interaction? Walk me through how you would assess their needs, educate them on their options, and confidently recommend the right MacBook for them.</p><ul><li>Do you enjoy working with electronic devices and love diving deep into specs about technology, and want a place to showcase your passion?</li></ul><p>Ability to Commute:</p><ul><li>Atlanta, GA 30344 (Preferred)</li></ul><p>Ability to Relocate:</p><ul><li>Atlanta, GA 30344: Relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Technical Support Specialist / Repair Technician (1+ Yrs Exp Req)

HomeServices of America

<div><h1 class="jobSectionHeader"><b>Videographer &amp; Social Media Specialist</b></h1>
<p><b>
Berkshire Hathaway HomeServices Georgia Properties</b></p>
<p>
Location: Atlanta Suburbs, GA</p>
<p>
Salary Range: $60,000 - $80,000</p>
<h2 class="jobSectionHeader"><b>
About Us</b></h2>
<p>
Berkshire Hathaway HomeServices Georgia Properties is one of the Southeast's premier real estate firms, with 27 offices and over 1,200 agents serving the Atlanta metro area and beyond. We're seeking a talented Videographer &amp; Social Media Specialist to join &quot;The Agentcy&quot;&mdash;our award-winning in-house marketing team that supports our agents with cutting-edge creative content and strategic marketing solutions. This is your opportunity to work alongside a dynamic team of marketing professionals while directly impacting how our agents tell their stories and connect with clients across digital platforms.</p>
<h2 class="jobSectionHeader"><b>
The Role</b></h2>
<p>
We're seeking an in-house Videographer &amp; Social Media Specialist who thrives at the intersection of creativity and strategy. This isn't a desk job&mdash;you'll be in the field capturing authentic moments, collaborating with agents and leadership, and creating content that makes people stop scrolling. You'll play a central role in supporting our agents with high-quality marketing assets while elevating our brand across all platforms.</p>
<h2 class="jobSectionHeader"><b>
What You'll Do</b></h2>
<h3 class="jobSectionHeader"><b>Video Production &amp; Content Creation</b></h3>
<ul><li>Produce, shoot, and edit video content for property listings, agent profiles, brand campaigns, and social media</li>
<li>Capture lifestyle-driven content that showcases properties, agents, and the client experience</li>
<li>Create short-form content optimized for Instagram Reels, TikTok, YouTube Shorts, and other platforms</li>
<li>Develop video templates and assets agents can use for their own marketing</li>
<li>Film and edit event coverage, client testimonials, and behind-the-scenes content</li>
</ul><h3 class="jobSectionHeader"><b>Social Media Management</b></h3>
<ul><li>Develop and execute social media strategy across Instagram, Facebook, LinkedIn, TikTok, and emerging platforms</li>
<li>Create scroll-stopping content that drives engagement and brand awareness</li>
<li>Monitor trends and adapt content strategies to stay relevant and competitive</li>
<li>Analyze performance metrics and optimize content based on insights</li>
<li>Collaborate with marketing team on campaign launches and promotional initiatives</li>
</ul><h3 class="jobSectionHeader"><b>Agent &amp; Leadership Collaboration</b></h3>
<ul><li>Work directly with agents to understand their content needs and create custom assets</li>
<li>Train agents on best practices for using video and social content</li>
<li>Partner with brokers and leadership to ensure brand consistency across all content</li>
<li>Attend team meetings, open houses, and company events to capture content</li>
</ul><h3 class="jobSectionHeader"><b>Creative Direction</b></h3>
<ul><li>Bring fresh ideas and creative concepts to campaigns and daily content</li>
<li>Maintain and evolve our visual brand identity across all video and social content</li>
<li>Stay ahead of industry trends in real estate marketing, video production, and social media</li>
</ul><h2 class="jobSectionHeader"><b>What You Bring</b></h2>
<h3 class="jobSectionHeader"><b>Required Skills &amp; Experience</b></h3>
<ul><li>2-4 years of experience in video production and social media content creation</li>
<li>Expert-level proficiency in video editing software (Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or similar)</li>
<li>Strong working knowledge of Adobe Creative Suite (Photoshop, After Effects, Lightroom)</li>
<li>Proven experience creating content for Instagram, TikTok, Facebook, LinkedIn, and YouTube</li>
<li>Portfolio/reel demonstrating range: storytelling, brand content, social media, and editing skills</li>
<li>Excellent understanding of composition, lighting, color grading, and sound design</li>
<li>Experience shooting on DSLR/mirrorless cameras and understanding of camera settings</li>
<li>Ability to work independently and manage multiple projects with competing deadlines</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Experience</b></h3>
<ul><li>Real estate, lifestyle, or luxury brand content experience</li>
<li>Drone operation and FAA Part 107 certification</li>
<li>Motion graphics and animation skills</li>
<li>Experience with content management systems and marketing automation platforms</li>
<li>Familiarity with Canva, CapCut, or other quick-edit tools for agent-facing templates</li>
</ul><h3 class="jobSectionHeader"><b>Personal Qualities</b></h3>
<ul><li><b>Creative vision</b> with an eye for storytelling and aesthetics</li>
<li><b>Passionate</b> about visual media and staying on top of content trends</li>
<li><b>Collaborative</b> and comfortable working with people at all levels of the organization</li>
<li><b>Adaptable</b> and able to pivot quickly based on business needs</li>
<li><b>Self-motivated</b> with strong organizational skills and attention to detail</li>
<li><b>Professional</b> presence when interacting with clients, agents, and leadership</li>
<li><b>Reliable</b> transportation and willingness to travel throughout the Atlanta metro area</li>
</ul><h2 class="jobSectionHeader"><b>What We Offer</b></h2>
<ul><li>Competitive salary: $60,000 - $80,000 based on experience</li>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Professional development opportunities</li>
<li>Access to cutting-edge equipment and tools</li>
<li>Creative freedom and support for innovative ideas</li>
<li>Opportunity to shape the visual identity of a growing brand</li>
<li>Collaborative, agent-focused culture</li>
</ul><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
<p>
To be considered, please submit:</p>
<ul>
<li><b>Resume</b> outlining your experience</li>
<li><b>Reel or portfolio</b> (required) showcasing your best video and social media work&mdash;include links to social accounts you've managed, if applicable</li>
<li><b>Cover letter</b> (optional but encouraged) telling us why you're the right fit for this role</li>
</ul>
<p><b>Qualified applicants will be required to submit a reel after an initial interview.</b></p>
<p>
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)</p>
<p><i>
Berkshire Hathaway HomeServices Georgia Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p></div>

Videographer & Social Media Specialist

GI Care for Kids

<div><div><b>SUMMARY</b></div>
<div>The Billing and Collections Specialist must be customer service oriented, detailed in performing their job functions in accounts receivables with insurance companies and self-pays, and possess the ability to manage multiple tasks daily.</div>
<div><b>ESSENTIAL DUTIES</b></div>
<ul><li> Follow up on all accounts within the timely filing guidelines of the insurance company assigned to the biller.</li></ul>
<ul><li> Correcting claim issues, and/or rebilling claims to third party payers. Claims must be corrected and rebilled within the timely refiling guidelines of the insurance company assigned.</li></ul>
<ul><li> Write appeal letters.</li></ul>
<ul><li> Communicating with all departments, i.e., front desk staff, nursing and providers to ensure appropriate collection of co-pays and self-pay balances prior to patient visits.</li></ul>
<ul><li> Contact patients after obtaining auth to discuss collection of out-of-pocket expenses prior to patient visits.</li></ul>
<ul><li> Documenting the appointment desk, calling guarantors and communicating balances that need to be collected.
</li></ul><ul><li> Handles inquiries and answers questions for clerical staff, clinical staff, and insurance companies within a 24-hour turnaround time</li></ul>
<ul><li> Daily monitoring of assigned insurance A/R&rsquo;s, statuses on delinquent self-pay accounts, and all assigned WQ&rsquo;s.</li></ul>
<ul><li> Meets deadlines of completing all assigned WQ&rsquo;s prior to the end of the month.</li></ul>
<ul><li> Identifies and resolves patient billing questions in the office and incoming calls to the business office.</li></ul>
<ul><li> Daily collection and/or posting payments from insurance companies and patients as assigned daily.</li></ul>
<ul><li> Reviews accounts and makes recommendations regarding non collectible accounts when working delinquent and collection accounts.</li></ul>
<ul><li> Notifies manager of non-collectible self pays and insurance balances.</li></ul>
<ul><li> Verifies patient eligibility through various third-party sources.
</li></ul><ul><li> Understands patient benefits from various all insurance carriers and determines out of pocket and in and out of network status prior to visits in the office.</li></ul>
<ul><li> Documents payments collected, A/R, and phone call resolutions in software system.</li></ul>
<ul><li> Understands fee schedules and updates manager of fee schedule changes and effective dates timely</li></ul>
<ul><li> Monitors changes in policy and fee schedules for all insurance carriers assigned and informs manager.</li></ul>
<ul><li> Answers business office phone calls daily and on a rotating weekly schedule.</li></ul>
<ul><li> Explain out of pocket expenses to guarantor</li></ul>
<ul><li> Assist in the enrollment and explain drug rebate programs such as Care Path and Entyvio Connect and Pfizer</li></ul>
<ul><li> Assist patients in completion of paperwork, explain and follow up patient assistance programs when needed.</li></ul>
<ul><li> Communicate effectively with professional staff and patients.</li></ul>
<ul><li> Daily monitoring of personal business office phone line, business office phone calls and emails.</li></ul>
<ul><li> Ensures voicemails are returned within a 24-hour time period.</li></ul>
<ul><li> Responds to all emails and staff messages from manager, staff and patients in a 24-hour time period</li></ul>
<ul><li> Daily collection of business office mail, and routing to appropriate billers.</li></ul>
<ul><li> Filing of manually posted payments</li></ul>
<ul><li> Cross trained to fill in for other job functions on an as needed basis.</li></ul>
<ul><li> Additional duties as assigned by management.</li></ul>
<div></div><div><b>EDUCATION &ndash; EXPERIENCE- KSA&rsquo;s &ndash; OTHER QUALIFICATIONS</b></div>
<ul><li> Associate&rsquo;s degree, or equivalent, 3 to 5 years related experience, or Medical Billing Certification.</li></ul>
<ul><li> Experience working with medical payers including Medicaid, CMO&rsquo;s and Commercial insurance.</li></ul>
<ul><li> Working knowledge of medical billing systems, particularly Epic.</li></ul>
<ul><li> Working knowledge of CPT and ICD-10 coding systems.</li></ul>
<ul><li> Ability to research and problem solve A/R disputes</li></ul>
<ul><li> Customer service oriented</li></ul>
<ul><li> A productive, dependable, self-starter</li></ul>
<ul><li> Excellent organizational skills</li></ul>
<ul><li> Proficiency in Microsoft Office Suite</li></ul>
<ul><li> Excellent verbal and written skills</li></ul>
<ul><li> Knowledge of medical billing / collection practices required</li></ul>
<ul><li> Strong keyboard skills.</li></ul>
<ul><li> Works well in environment with firm deadlines; results oriented.</li></ul>
<ul><li> Perform multiple tasks effectively.</li></ul>
<ul><li> Able to work both independently and as part of a team.</li></ul>
<ul><li> Strong analytical skills required.</li></ul>
<ul><li> Capable of making timely, independent decisions</li></ul>
<div></div><div><b>COMPETENCIES</b></div>
<div></div><div>Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.</div>
<div>Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</div>
<div>Interpersonal Skills - focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</div>
<div>Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.</div>
<div>Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.</div>
<div></div><div><b>PHYSICAL DEMANDS AND WORK ENVIRONMENT</b></div>
<div></div><ul><li> Frequent sitting, grasping, and speaking</li></ul>
<ul><li> Occasional reaching, bending and stooping</li></ul>
<ul><li> Frequent use of computer, keyboard, copy/fax machine, and phone</li></ul>
<ul><li> Possible exposure to infectious specimens (blood or bodily fluids or airborne pathogens).</li></ul>
<ul><li> May be required to wear Personal Protective Equipment (PPE).
</li></ul><ul><li> While performing the duties of this job, the noise level in the work environment is usually quiet to</li></ul>
 <div>moderate.</div>
<ul><li> Fast paced environment with occasional high pressure or emergent situations.</li></ul>
<ul><li> Work hours subject to office needs to ensure coverage during all hours of operation.</li></ul></div>

Billing and Collections Specialist

Career Group

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Front Desk Administrative Assistant
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Atlanta
 </p>
 <p>
  <strong>
   Salary Range:
  </strong>
  $55,000 &ndash; $60,000
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are partnering with a highly exclusive private equity firm seeking a polished and service-driven Administrative Assistant to serve as the face of the office. This individual will deliver a seamless, high-touch experience for executives, board members, investors, and guests while ensuring day-to-day operations run smoothly. The ideal candidate is proactive, detail-oriented, and thrives in a refined, fast-paced environment where professionalism and discretion are paramount.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Front Desk &amp; Visitor Experience
  </strong>
 </p>
 <ul>
  <li>
   Serve as the first point of contact, providing a welcoming and highly professional experience for all visitors
  </li>
  <li>
   Ensure consistent front desk coverage during business hours, executive meetings, and board meetings
  </li>
  <li>
   Manage visitor seating, desk assignments, and office space bookings
  </li>
  <li>
   Maintain awareness of conference room schedules and coordinate with Executive Assistants as needed
  </li>
 </ul>
 <p>
  <strong>
   Conference Room &amp; Meeting Support
  </strong>
 </p>
 <ul>
  <li>
   Prepare and reset conference rooms to maintain a polished and client-ready environment
  </li>
  <li>
   Launch and troubleshoot Zoom meetings in conference rooms
  </li>
  <li>
   Coordinate and oversee catering for board meetings, leadership meetings, and high-priority gatherings
  </li>
  <li>
   Ensure meeting spaces are fully stocked, clean, and presentation-ready at all times
  </li>
 </ul>
 <p>
  <strong>
   Office Operations &amp; Facilities
  </strong>
 </p>
 <ul>
  <li>
   Maintain cleanliness and organization of conference rooms, pantries, breakout areas, and supply rooms
  </li>
  <li>
   Restock snacks, beverages, and office supplies
  </li>
  <li>
   Monitor and discard expired food; manage refrigerators and shared spaces
  </li>
  <li>
   Prepare offices and workstations for new hires and visiting professionals
  </li>
  <li>
   Collect and distribute mail; create shipping labels and coordinate outgoing packages
  </li>
 </ul>
 <p>
  <strong>
   Vendor &amp; Administrative Support
  </strong>
 </p>
 <ul>
  <li>
   Order and manage office and pantry inventory through approved vendors
  </li>
  <li>
   Coordinate daily office lunches and accommodate dietary restrictions
  </li>
  <li>
   Submit expense reports and provide administrative support to leadership as needed
  </li>
  <li>
   Provide Executive Assistant coverage for senior leaders during PTO periods
  </li>
 </ul>
 <p>
  <strong>
   Culture &amp; Engagement
  </strong>
 </p>
 <ul>
  <li>
   Participate in planning and execution of firm-wide events and internal initiatives
  </li>
  <li>
   Serve as a culture ambassador, fostering a positive, polished, and team-oriented office environment
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   2+ years of administrative or front desk experience in private equity, finance, or a similarly professional environment
  </li>
  <li>
   Exceptional organizational skills and strong attention to detail
  </li>
  <li>
   Professional demeanor with outstanding interpersonal skills
  </li>
  <li>
   Proactive self-starter with a &ldquo;no task too small&rdquo; mindset
  </li>
  <li>
   High level of discretion, integrity, and sound judgment
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Proficiency in Microsoft Office (particularly Outlook); experience with Zoom and Concur preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  This is an excellent opportunity to join a prestigious and highly respected private equity firm offering strong exposure and long-term growth potential within a collaborative, high-performing environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Initiative for Hiring.
  </em>
 </p>
</div>


Front Desk Administrative Assistant

Naniq Global Logistics

<div>
 Are you a dynamic, outgoing, organized person who prides themselves on accuracy and accountability? Naniq Government Services, LLC (NGS) is looking for a full-time Accounts Payable Specialist to join our diverse team. If you are looking to make a difference in the workplace, this is a phenomenal opportunity to dive in and continue to build a culture we are proud of!
 <br/>
 <br/>
 Job Summary:
 <br/>
 <br/>
 A successful Accounts Payable Specialist will have a mix of organizational and analytical skills with attention to detail. The candidate must be able to work out numbers, work with General ledger entries, generate reports and find discrepancies as well as cost-saving opportunities. This position includes but is not limited to responsibility for performing a variety of accounting functions to ensure accurate and timely reporting.
 <br/>
 <br/>
 Duties and Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Financial Record Keeping:
  </li>
  <li>
   Maintain and update financial records, ensuring accuracy and completeness.
  </li>
  <li>
   Accounts Payable:
  </li>
  <li>
   Process new accounts payable vendor applications.
  </li>
  <li>
   Process and reconcile accounts payable transactions such as receiving vendor invoices related to G&amp;A, direct, overhead expenses and posting of such invoices.
  </li>
  <li>
   Responsible for updating and safeguarding the vendor master file:
  </li>
  <li>
   Review new vendor packets for completion; work with vendors to obtain missing documents
  </li>
  <li>
   Verbally confirm and document all additions and changes to sensitive vendor information to identify fraudulent requests
  </li>
  <li>
   Accurately enter the information into the accounting system
  </li>
  <li>
   Provide excellent customer service to internal and external customers/vendors
  </li>
  <li>
   Reconcile vendor statements and resolve any discrepancies
  </li>
  <li>
   Budgeting and Forecasting:
  </li>
  <li>
   Collaborate with the finance team in the development and monitoring of budgets.
  </li>
  <li>
   Contribute to financial forecasting and variance analysis.
  </li>
  <li>
   Audit Support:
  </li>
  <li>
   Assist in the preparation of audit schedules and provide support during internal and external audits.
  </li>
  <li>
   Ensure compliance with regulatory reporting requirements and internal financial policies.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   This position requires at least a high school diploma and some accounting experience. Recent graduates with a bachelor&rsquo;s degree in finance, accounting or any other related field and relevant internship experience are encouraged to apply. Bachelor&rsquo;s degree in finance or accounting or at least 2 years of experience in accounting preferred.
  </li>
  <li>
   Advanced computer skills, Including Microsoft Office Suite (Word, Excel, and Outlook). Must have advanced knowledge of Excel; able to create and read formulas, create graphs for analysis, use basic Excel functions, and strong navigation and editing ability.
  </li>
  <li>
   Must be self-motivated, able to work both independently and with a team.
  </li>
  <li>
   Possesses excellent attention to detail to ensure accuracy in financial transactions, reports, and compliance documentation.
  </li>
  <li>
   Must be dependable, organized, service-focused, thoughtful, and excellent at both written and verbal communication.
  </li>
  <li>
   Able to solve problems by thinking analytically and creatively.
  </li>
  <li>
   Accurate and precise attention to details.
  </li>
  <li>
   Ability to multitask, prioritize and meet deadlines.
  </li>
  <li>
   Keep records up to date and research to obtain missing information or verify unusual data.
  </li>
  <li>
   Classifies data according to prescribed various accounting systems. Since the candidate will be working with entries, experience with general ledgers is a must.
  </li>
  <li>
   Participates in Company required training sessions.
  </li>
  <li>
   Complies with all Company&rsquo;s Rules of Conduct, policies and procedures
  </li>
  <li>
   Must be able to learn multiple industry specific software. Experience with CargoWise and Microsoft Dynamics is a plus.
  </li>
  <li>
   Exposure to or experience with USG Cost Accounting Standard (CAS) is a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Physical Requirements:
 <br/>
 <br/>
 Frequent sitting for prolonged periods of time, using hands/fingers requiring dexterity and coordination to handle files and single pieces of paper, reaching with hands and arms for items above and below desk level, talking, hearing, and seeing (up close, at a distance, along the periphery, with depth perception, and the ability to adjust focus); occasional lifting of up to 25 pounds such as small office equipment, files, stacks of paper, reference and other materials.
 <br/>
 <br/>
 Benefits:
 <br/>
 <br/>
 401(k) with company match
 <br/>
 <br/>
 Life insurance
 <br/>
 <br/>
 Employee Assistance Program
 <br/>
 <br/>
 Health insurance
 <br/>
 <br/>
 Vision Insurance
 <br/>
 <br/>
 Disability insurance
 <br/>
 <br/>
 Dental insurance
 <br/>
 <br/>
 Paid time off
 <br/>
 <br/>
 Voluntary Accident insurance
 <br/>
 <br/>
 About Us:
 <br/>
 <br/>
 Naniq Government Services, LLC. (NGS) is a globally recognized and trusted supply chain logistics provider based in Atlanta, Georgia. As a proud member of the Saltchuk Logistics family of companies, NGS offers comprehensive logistics solutions to a diverse range of clients, including US Government departments and agencies, government contractors, and commercial companies operating domestically and internationally.
 <br/>
 <br/>
 Our expertise lies in project cargo logistics, encompassing heavy lift, out-of-gauge, breakbulk, and high-value cargo movements. Our capabilities extend to delivering cargo to extremely challenging and austere locations, demonstrating our unwavering commitment to overcoming any obstacle.
 <br/>
 <br/>
 At Naniq Government Services, we pride ourselves on our well-established global distribution platforms, enabling us to navigate even the most remote and volatile destinations. We possess extensive proficiency in all modes of transportation and freight management, making us a versatile partner for our clients. Additionally, our core competencies include project cargo management, warehousing, distribution, air charter services, customs brokerage, in-transit visibility solutions, and private security escorts for convoys operating in hostile regions. By leveraging our comprehensive suite of services, we ensure seamless and secure supply chain operations.
 <br/>
 <br/>
 Reasonable Accommodation:
 <br/>
 <br/>
 It is Naniq&rsquo;s business philosophy and practice to provide reasonable accommodation, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 <br/>
 <br/>
 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
</div>


Accounts Payable Specialist

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