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help desk technician

Brooksource

<div>
 
 
 
 Part Time Help Desk (Tier 1 Support)
 
 
 
 <ul>
 <li>
 Where: Indy Airport
 </li>
 <li>
 Shift: Saturday 3:30-9:30pm, Sunday: 6:30-10am AND 2-5pm
 </li>
 <li>
 Pay: $20/hr
 </li>
 <li>
 Start Date: June 6th
 </li>
 <li>
 Expect this to run through end of '26 and potentially beyond
 </li>
 </ul>
 
 
 
 
 
 Junior Help Desk Technician
 
 
 
 
 Overview
 
 
 
 The Junior Help Desk Technician provides first-level technical support to end users, resolving common hardware, software, and access-related issues. This role is ideal for someone early in their IT career who is eager to learn, customer-focused, and comfortable troubleshooting basic technology problems in a fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as the first point of contact for IT support requests via phone, email, or ticketing system
 </li>
 <li>
 Diagnose and resolve basic hardware, software, and network connectivity issues
 </li>
 <li>
 Assist with account setup, password resets, and access requests (Active Directory, email, applications)
 </li>
 <li>
 Document issues, resolutions, and troubleshooting steps in the ticketing system
 </li>
 <li>
 Escalate complex or unresolved issues to Tier 2 or specialized support teams
 </li>
 <li>
 Support onboarding and offboarding by setting up and collecting IT equipment
 </li>
 <li>
 Follow standard operating procedures and contribute to knowledge base documentation
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 0&ndash;2 years of IT support, help desk, or customer service experience
 </li>
 <li>
 Basic understanding of Windows and/or macOS operating systems
 </li>
 <li>
 Familiarity with common productivity tools (Microsoft 365, email, VPNs, printers)
 </li>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Ability to follow troubleshooting steps and document work clearly
 </li>
 <li>
 Willingness to learn new technologies and processes
 </li>
 </ul>
 
 
 Preferred Qualifications (Nice to Have)
 
 
 <ul>
 <li>
 Exposure to ticketing systems (ServiceNow, Jira, Zendesk, etc.)
 </li>
 <li>
 Basic knowledge of Active Directory or endpoint management tools
 </li>
 <li>
 CompTIA A+ or similar entry-level IT certification (or actively pursuing)
 </li>
 <li>
 Experience supporting users in a corporate or academic environment
 </li>
 </ul>
 
 
 Work Environment
 
 
 <ul>
 <li>
 Fast-paced, team-oriented support environment
 </li>
 <li>
 Mix of desk-based troubleshooting and hands-on device support
 </li>
 <li>
 On-the-job training and mentorship provided
 </li>
 </ul>
 
 
 Why This Role
 
 
 <ul>
 <li>
 Strong entry point into IT and technical support
 </li>
 <li>
 Opportunity to build foundational troubleshooting and customer-facing skills
 </li>
 <li>
 Clear growth path to Tier 2 support, systems administration, or IT specialization
 </li>
 </ul>
 
 
</div>

Help Desk Technician

Mainstream Fiber Networks

<div><div><div><div>Summary
The role of Help Desk Technician is responsible for providing technical support to Mainstream Fiber Internet customers. HD Techs are responsible for tasks assigned by the Company in connection with service order and installation activation for residential customers. These tasks may include, but not be limited to, installation, maintenance and repair of voice, data, and/or service either remotely or at the customer premise.
Role and Responsibilities<ul><li>
Works on assignments that are moderately complex in nature where judgement is used to resolve problems and make routine recommendations</li><li>
Monitors and notifies management when similar frequent issues occur so that appropriate action can be taken</li><li>
Work will generally be full time in an office settings, although overtime may be required, along with site visits to customer locations as needed</li><li>
May be required to perform additional duties and tasks as required by the Company</li><li>
Respond to request for assistance by phone, email, and system alerts/tickets</li><li>
Create, update, and provide follow up for tickets created in Mainstream&rsquo;s customer relationship management portal</li><li>
Logs customer problems and tracks calls through resolution</li><li>
Escalate details of issues to NOC support if required</li><li>
Ensure timely escalation of customer problems by assigning priority and resolution</li><li>
Follow established documented procedures, and identify potential improvements</li><li>
Provide triage and support for network and circuit outages</li><li>
Perform additional tasks as assigned</li></ul>
Qualifications and Education Requirements<ul><li>
High School Diploma or equivalent education, required</li><li>
Experience in troubleshooting basic networking related issues: including routing, switching, firewalls, and DHCP</li><li>
Exposure to VOIP phones and knowledge of basic function</li><li>
Ability to identify and distinguish audible tones/levels and colors</li><li>
Ability to communicate naturally and pleasantly over the telephone</li><li>
Requires alertness and attention to detail with ability to work under stress</li></ul>
Preferred Skills<ul><li>
Associates or Bachelors&rsquo; degree in related field, preferred</li><li>
Network+ Certified, preferred</li></ul>
Additional Notes<ul><li>
Position is remote-based, following necessary in office training</li><li>
Please note the Help Desk at Mainstream is NOT a traditional PC Help Desk. There is no computer troubleshooting required, past knowing how to run speed tests, verifying the end user equipment is receiving an IP address, and other basic network checks</li></ul> 
Mainstream Fiber Networks reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise.</div></div></div> 
M-F 11-7</div>

Indiana Legal Help

JOB TITLE: Content Management SpecialistSTATUS: Full timeREPORTS TO: ExecutiveDirectorPosition SummaryThis position supports the ILH staff and subject-matter experts in the creation, maintenance, and marketing of legal help content available for use by attorneys, legal aid organizations, and self-represented litigants on the Indiana Legal Help website and other internet-based platforms.Essential Duties and ResponsibilitiesResponsibilities include, but are not limited to:&middot; Identifying, creating, updating, and maintaining self-help court forms and resources including:o Coordinating activities of ILH team to review and maintain forms and other content on the Indiana Legal Help website.o Tracking form maintenance progress.o Defining plain language and usability standards for forms and resources.o Updating forms based on plain language and usability standards and applying Adobe fillable features to forms.o Overseeing file storage in an online document repository (such as SharePoint) and WordPress.&middot; Generating and updating content on the Indiana Legal Help website, using plain language and usability standards.&middot; Participating in help desk operations and developing help desk content.&middot; Creating weekly social media content for the Indiana Legal Help Facebook page and promotional flyers and other materials for Indiana Legal Help programs following required internal and external approval processes.&middot; Overseeing entry of clinic information by legal aid organizations on the Indiana Legal Help website calendar of events; auditing entries as necessary and ensuring organizations follow agreed upon processes to maintain event listings in WordPress.&middot; Coordinating the annual review of legal aid organizations&rsquo; contact information on the Indiana Legal Help website and making updates to contact information as requested.QualificationsEducation:&middot; Bachelor's degree in marketing, communications, journalism, English, digital media, or related field preferred&middot; OR equivalent combination of education and relevant professional experienceExperience:&middot; 3+ years of experience in content management, web publishing, digital marketing, or related field&middot; Demonstrated experience managing content in WordPress&middot; Demonstrated experience managing and creating fillable forms in Adobe Acrobat&middot; Experience working with subject matter experts or technical content contributors&middot; Proven track record managing multiple content projects simultaneouslyTechnical Skills:&middot; Understanding of web accessibility standards (WCAG 2.1) and ability to ensure content compliance&middot; Experience with Google Analytics or similar analytics platforms&middot; Proficiency with plain language principles and readabilityCompetencies:&middot; Excellent attention to detail - ability to implement content faithfully without introducing errors&middot; Strong project management and organizational skills&middot; Excellent written and verbal communication&middot; Ability to work independently and manage priorities with minimal supervision&middot; Comfortable asking clarifying questions and escalating issues appropriately&middot; Willing to become comfortable with basic HTML/CSS for content formatting (not full development, but editing)Preferred Qualifications:&middot; Experience in legal services, government, healthcare, or other mission-driven/regulated sectors where content accuracy is critical&middot; Familiarity with document assembly systems or form management&middot; Experience with A/B testing and conversion optimization&middot; Background coordinating editorial calendars and content workflows with multiple stakeholders&middot; Knowledge of digital marketing campaigns&middot; Experience with accessibility auditingWork Sample/Portfolio:&middot; Required: Portfolio or work samples demonstrating web content you've created, optimized, or managed&middot; Preferred: Examples showing before/after content improvements, SEO results, or accessibility enhancementsPay: $60,000.00 - $66,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Indianapolis, IN 46202

Content Management Specialist

Symbria

<div>Overview:
<div></div><div>
Symbria is looking for a Remote Pharmacy Admissions EMAR Services Technician to join our growing team in Woodridge, IL!</div><div></div><div> 
POSITION SUMMARY: 
The primary purpose of the Admissions EMAR Services Technician role is to input computer data entry of medications and medical records into client&rsquo;s Electronic Medical Records (EMR) System.</div><div></div><div> 
WORK SCHEDULE:</div><ul><li>
1:30 PM-10:00 PM Mon-Fri with rotating weekends.</li><li>
The weekend rotation is: Saturday 12pm-7pm and Sunday 1pm-5pm, with one day off during the week (1-2 weekends per month).</li></ul>
Responsibilities:
<div>
FUNCTIONS AND RESPONSIBILITIES: 
 
<ul><li>Enter all medication orders and medical records into the client computer system accurately and timely as per facility specific Remote Data Entry training sheets.</li><li>Process all medication and ancillary orders at a minimum productivity standard as follows:</li></ul>
 o Length of employment - zero to three months: No minimum requirement &ndash; focus on data entry skills, order sorting and typing medication only admissions (see facility specific cheat sheet). 
 o Length of employment - four to six months: Minimum of 2 admission processing points per hour &ndash; focus on data entry and medical records entry skills while increasing speed and accuracy. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities&rsquo; orders. 
 o Length of employment - six months and beyond: Minimum of 3 admission processing points per hour &ndash; should be fluent in all aspects of Remote Data Entry and be able to assist in training of new employees. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities&rsquo; orders. 
<ul><li>Contact client for verification of orders as needed and document correspondence and follow up in the system.</li><li>Prioritize order entry of admissions according to patient arrival time into the community.</li><li>Perform reconciliation of skilled nursing community EMR orders against pharmacy order entry as assigned.</li><li>Report pharmacy medication errors or order entry discrepancies to supervisor.</li><li>Work collaboratively with other team members and supervisor to ensure that best-practices are shared.</li><li>May assist with research of lost or missing orders per internal department request.</li><li>Answer incoming calls promptly and provide high standard of customer services to the client.</li><li>Fill out and complete the admission tracking spreadsheet and turn in to supervisor on the 15th and last day of each month, or as assigned.</li><li>May provide backup support to other pharmacy groups based on business needs or production levels.</li><li>Use Microsoft Teams (instant messenger) and comply with standard requirements, including:</li></ul>
 o Communicate to the Data Operations group each time you are stepping away from your desk which includes, but not limited to, bathroom breaks, lunches, and at the beginning and end of each shift. Notify the group as soon as you return to work.</div>
Qualifications:
<div>
To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required: 
 
<ul><li>High School diploma or general education degree (GED).</li><li>Pharmacy Technician License and Certification (CPhT) as per State requirements.</li><li>Medical records and data entry experience; minimum one year.</li><li>General computer knowledge including Microsoft Office: Word, Excel and Outlook.</li><li>Strong knowledge of pharmacy data entry and medical records ancillary orders (diet, lab, therapy, diagnosis, etc.) and brand/generic medications.</li><li>Excellent time and data management skills and ability to prioritize workload.</li><li>Excellent customer service, verbal and written communication skills.</li></ul></div><div></div><div> 
Why work for us?</div><div></div><div> 
At Symbria our employees act like owners &ndash; because we are owners! As one of the few 100% employee-owned healthcare providers, our focus remains on delivering best-in-class services within our Pharmacy, Rehabilitation and Well-Being operations, which allows our clients to improve the lives and well-being of their patients and residents. Our teams utilize insights and analytics to drive better health outcomes for our partnered post-acute and senior living communities while providing them with flexible service options.</div><div></div><div> 
Symbria&rsquo;s Core Values drive the way we partner with those clients, their patients and residents and the way our diverse employee-owners work together:</div><div>
Integrity &ndash; Honest, Fairness and ethics</div><div>
Compassion &ndash; Commitment to serving seniors</div><div>
Stewardship &ndash; Maximizing mission and margin</div><div>
Innovation &ndash; Striving to enhance our value to your organization</div><div>
Teamwork &ndash; Working together unselfishly toward goals</div><div></div><div> 
As an employee-owner, Symbria&rsquo;s success becomes your success. In addition, we provide:</div><ul><li>
Competitive pay, aligned with market guidelines</li><li>
Full Benefits Package, including very generous paid time off plans</li><li>
Professional liability coverage</li><li>
100% employer-funded ESOP retirement plan</li><li>
401(k) and Roth(k) plans</li><li>
Continuing education</li><li>
Credit union membership</li></ul><div>
All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.</div><div></div><div> 
#LI-REMOTE</div></div>

Admission EMAR Services Technician II

Menards

<div>Part-Time

Cashier and Front End Team
Make BIG Money at Menards!
<ul>
<li>Extra $3 per hour on Sat/Sun</li>
<li>Store Discount</li>
<li>Profit Sharing</li>
<li>Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!</li>
<li>Flexible Scheduling</li>
<li>Dental Plan</li>
<li>On-the-job training</li>
</ul>
Start building an exciting and rewarding career in retail with a growing company as a member of our Front End Team with Menards! Immediate openings available!

Our Front End Team Members play important roles in the Customer Experience!
<ul><li>Cashier: Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk!
</li></ul>or
<ul><li>Courtesy Patrol: Our Courtesy Patrol Team Members assist our Customers with loading their purchases, keeping our parking lot clean and clear, and assisting at the register when needed to help make sure our Customers have No Waiting for Savings!</li></ul>

Apply today! We are hiring immediately and are excited to talk to you about the great opportunities available with Menards!</div>

Part- Time Cashier & Front End Team

Life Line Screening

<div>Are you looking for a change with opportunities for career advancement as a Medical Assistant? Are you a new medical assistant graduate looking for an amazing first opportunity to grow your skillset?!
Choose a Medical Assisting Career with C.A.R.E. and earn $500 after 3 months of service, $500 after 6 months of service, and $1,000 after 12 months of service.
If you're passionate about helping others as a Medical Assistant and excited about seeing new faces and different places every day, we'd love to talk to you!
Additional Company Benefits:<ul><li>
No work on holidays or Sundays</li><li>
No on-call or 3rd shift, but plenty of opportunity for overtime</li><li>
Monthly Team Incentive Pay</li><li>
Immediate eligibility for holiday pay</li><li>
Only 30 day wait for comprehensive benefits package, including Medical, Dental, Vision, Short term and Long-term disability, and 401k with employer match and courtesy LLS screenings for you and additional family members or friends</li><li>
Paid time off package</li><li>
Professional development and growth opportunities</li></ul>
Join an established and stable company&hellip;having screened millions of patients for 30 years!
Life Line Screening is the industry-leading preventive healthcare company, providing screenings to over 650,000 people every year. Along with a medical team of trained professionals, you will contribute to helping adults gain useful insight into their health by administering medically appropriate health screenings. We leverage best-in-class service and innovative technologies to provide the most comprehensive information to every Life Line Screening customer.
What you'll need to be successful:<ul><li>
Graduate of a Medical Assistant/Phlebotomy/Emergency Medical Technician program or other Medical skilled related program</li><li>
New Grads welcome!</li><li>
Understanding that our schedules are not typical office hours. Schedules are made 3 months in advance and run Monday-Friday and occasional Saturdays as needed. Meeting times and end times will vary based on the distance to the community destination for the day and the customer schedule. Flexibility to work within our schedule needs is key to success!</li><li>
Compensation is paid for both travel time and base pay for on-site event, with unlimited bonus potential!</li><li>
Excellent customer service skills, with the ability to educate participants on products and services</li><li>
Passion to create and maintain a positive environment for fellow team member and customers throughout screening events</li><li>
Must have a valid driver's license and clear MVR as driving responsibilities of company van are shared among the team</li></ul>
Major Responsibilities:<ul><li>
Ability to learn and perform the Front desk registration customer process, Ankle Brachial Index, Osteoporosis Risk Assessment, Atrial Fibrillation, and blood test screenings in accordance with the company's protocols and in a proficient and timely manner.
</li><li>Strength in teamwork &amp; collaboration; sharing responsibilities driving the company van, loading, and unloading equipment (up to 50 lbs).</li><li>
Eagerness to work in a fast-paced work environment where a passion for helping others, as well as accuracy performing tests, are held at the highest of standards.</li></ul>
Life Line Screening is proud to be an equal opportunity employer.
INDMAHP 
Life Line Screening is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status, or other characteristics protected by law. Life Line Screening will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background check and drug screen.
Privacy Notice to California Applicants
ymob8NCkMF</div>

Medical Assistant/Phlebotomist

Venture Logistics

<div>Description:

 LOGISTICS FOR THE INDUSTRIOUS
 2ND SHIFT: MONDAY THROUGH FRIDAY 3:00PM TO 1:00AM
At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we&rsquo;d like to meet you.
SUMMARY:
Maintain all company equipment in the field at Customer locations or breakdown locations for safe and efficient operation.
DUTIES:<ul><li>
Perform preventative maintenance and inspection.</li><li>
Perform safety inspections in accordance with FMCSA 49 CFR 396.</li><li>
Diagnose and repair minor engine issues using specific manufacturer software systems.</li><li>
Repair or replace brakes, wheel seals, suspension parts and coupling devices.</li><li>
Diagnose and repair electrical and pneumatic issues.</li><li>
Repair or replace chassis, suspension and axle components including, but not limited to: air bags, shocks, brakes, ABS modules, air tanks and lines.</li><li>
Repair or replace flooring, rub rails, doors, door seals, wall and roof panels.</li><li>
Perform general repairs to company equipment.</li><li>
Maintain regular and reliable attendance</li></ul>
OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE:<ul><li>
Partner with drivers, dispatchers, and leadership to perform necessary repairs, maintenance, or inspection or troubleshooting of various service issues:</li><li>
Intake of road service calls to help drivers during emergency breakdowns</li><li>
Comply with company policies and procedures and all applicable laws and regulations.</li><li>
Additional duties as assigned by Leadership and Customer.</li></ul>
Requirements:

REQUIRED EDUCATION / EXPERIENCE:<ul><li>
High School Diploma</li><li>
2+ years of experience as a technician/ diesel technician is preferred</li><li>
Knowledge of shop equipment</li><li>
Strong mechanical aptitude and troubleshooting skills</li><li>
Ability to thrive in a fast-paced environment</li></ul>
OTHER INFORMATION:
The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform. Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.
BENEFITS:<ul><li>
Competitive Pay</li><li>
Opportunity for career advancement</li><li>
Generous Vacation / Paid Time Off</li><li>
Paid Holidays</li><li>
401K with company match from day 1</li><li>
Medical, Dental, Vision</li><li>
Basic and Supplemental Life Insurance</li></ul>
This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee&rsquo;s employment relationship with the Company is at-will.</div>

Mechanic - 2nd Shift

Explore 188+ Help desk technician in Indianapolis this May. Find roles across top companies and apply now to boost your career.

188 help desk technician jobs In Indianapolis

Help Desk Technician

Help Desk Technician

Content Management Specialist

Admission EMAR Services Technician II

Part- Time Cashier & Front End Team

Medical Assistant/Phlebotomist

Mechanic - 2nd Shift