computer support technician iii Jobs in Miami

computer support technician iii

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field support technician

help desk analyst

it helpdesk technician

helpdesk technician iii

Independent Living Systems, llc

<div><p>We are seeking a Helpdesk Technician III to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.</p><p><b>
About the Role:</b></p><p>
The Helpdesk Technician III plays a critical role in ensuring the smooth operation and support of an organization's IT infrastructure by providing advanced technical assistance and troubleshooting. This position serves as a senior-level resource for resolving complex hardware, software, and network issues that frontline support cannot address. The technician will collaborate closely with IT teams and end-users to diagnose problems, implement solutions, and maintain system performance and security. Additionally, this role involves mentoring junior technicians and contributing to the development of support documentation and best practices. Ultimately, the Helpdesk Technician III ensures minimal downtime and optimal user satisfaction through expert problem resolution and proactive system maintenance.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
Associate degree in Information Technology, Computer Science, or a related field.</li><li>
At least 3 years of experience in helpdesk or technical support role with progressively increasing responsibilities.</li><li>
Strong knowledge of Windows and macOS operating systems, common business applications, and networking fundamentals.</li><li>
Experience with troubleshooting hardware components, software installations, and network connectivity issues.</li><li>
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.</li><li>
Relevant experience may substitute for the educational requirement on a year-for-year basis.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related discipline.</li><li>
Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Associate (MCSA), or equivalent.</li><li>
Experience with remote support tools, ticketing systems, and IT asset management software.</li><li>
Familiarity with virtualization technologies, cloud services, and cybersecurity best practices.</li><li>
Prior experience mentoring or leading junior technical staff.</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Provide advanced technical support and troubleshooting for hardware, software, and network issues escalated from lower-level helpdesk staff.</li><li>
Diagnose and resolve complex problems related to operating systems, applications, connectivity, and peripheral devices.</li><li>
Collaborate with IT teams to implement system upgrades, patches, and security measures to maintain infrastructure integrity.</li><li>
Document technical procedures, solutions, and user guides to enhance the knowledge base and support efficiency.</li><li>
Mentor and assist junior helpdesk technicians by sharing expertise and providing guidance on technical challenges.</li><li>
Communicate effectively with end-users to understand issues, provide timely updates, and ensure resolution satisfaction.</li><li>
Participate in on-call rotations and respond promptly to critical incidents to minimize business disruption.</li></ul></div><p></p>

Helpdesk Technician III

SYMX Energy

<p>Join our dynamic team as an IT Helpdesk Technician and become the first line of assistance for our organization&rsquo;s technology needs! This energetic role offers the opportunity to troubleshoot a wide range of hardware and software issues, support end-users, and maintain our IT infrastructure. If you enjoy solving technical challenges, and excel at delivering exceptional customer service, this position is perfect for you. You will play a vital role in ensuring our systems run smoothly, empowering colleagues to perform at their best every day and provide ways to enhance tenchnology usage.</p><p><b>Position Summary</b></p><p>The IT Helpdesk Technician provides first-level technical support to employees across the organization, ensuring smooth operation of computer systems, networks, and software applications. This role is critical to maintaining the technology infrastructure at SYMX Group, a company recognized for innovation, operational excellence, and a collaborative work culture. The ideal candidate is customer-focused, technically proficient, and able to troubleshoot and resolve IT issues efficiently in a corporate environment. This role also includes responsibilities related to maintaining cybersecurity best practices and supporting IT security initiatives.</p><p><b>Key Responsibilities</b></p><p>&middot; Serve as the primary point of contact for IT-related issues via phone, email, or ticketing system</p><p>&middot; Troubleshoot and resolve hardware, software, network, and peripheral device issues</p><p>&middot; Install, configure, and maintain desktops, laptops, printers, and mobile devices</p><p>&middot; Support corporate applications including email, collaboration tools, and enterprise software</p><p>&middot; Manage user accounts, permissions, and access in accordance with IT policies</p><p>&middot; Escalate unresolved issues to higher-level IT staff or vendors as necessary</p><p>&middot; Document support cases, resolutions, and procedures for knowledge management</p><p>&middot; Assist in IT asset tracking and inventory management</p><p>&middot; Provide training and guidance to employees on best practices and technology usage</p><p>&middot; Support IT projects and system upgrades as assigned</p><p>&middot; Assist in implementing and monitoring cybersecurity protocols, including malware protection, phishing awareness, password policies, and secure access controls</p><p>&middot; Report potential security incidents and vulnerabilities to IT security team</p><p>&middot; Associate or bachelor&rsquo;s degree in information technology, Computer Science, or related field preferred</p><p>&middot; 1&ndash;3 years of experience in IT support, helpdesk, or technical troubleshooting in a corporate environment</p><p><b>Required Qualifications</b></p><p>&middot; Proficiency with Windows and macOS operating systems, Microsoft Office Suite, and common enterprise applications</p><p>&middot; Knowledge of network protocols, VPNs, and basic cybersecurity principles</p><p>&middot; Strong problem-solving, analytical, and organizational skills</p><p>&middot; Excellent communication and interpersonal skills</p><p>&middot; 3-5 years of Helpdesk or IT related functions</p><p>&middot; Ability to manage multiple support requests and prioritize effectively</p><p><b>Preferred Qualifications</b></p><p>&middot; IT certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), ITIL, or Security+</p><p>&middot; Experience with ticketing systems (ServiceNow, Jira, or similar)</p><p>&middot; Familiarity with Active Directory and cloud-based services (Office 365, Google Workspace)</p><p>&middot; Understanding of remote desktop support and troubleshooting tools</p><p>&middot; Prior experience supporting cybersecurity initiatives</p><p><b>Core Competencies</b></p><p>&middot; Technical troubleshooting and problem-solving</p><p>&middot; Customer service and communication</p><p>&middot; Organizational and time management skills</p><p>&middot; Team collaboration and adaptability</p><p>&middot; Attention to detail and compliance with corporate IT policies</p><p>&middot; Awareness of cybersecurity best practices</p><p><b>Work Environment </b></p><p>Corporate office<br/>On-site support and hands-on troubleshooting will be required.<br/>Standard business hours with potential for after-hours support during system upgrades or emergencies.</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

IT Helpdesk Technician

State of Florida

<div><p>Requisition No: 871233</p>
<p>Agency: Department of Transportation</p>
<p>Working Title: COMPUTER SUPPORT TECHNICIAN III - 55010822</p>
<p> Pay Plan: Career Service</p>
<p>Position Number: 55010822</p>
<p>Salary: $46,780.74 - $60,539.78</p>
<p>Posting Closing Date: 03/10/2026</p>
<p><b>Total Compensation Estimator </b><b>Tool</b></p>
<div><b>
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION</b></div>
<div><b>
JOB POSTING DESCRIPTION</b></div>
<div><b>
602 / </b><b>INFORMATION TECHNOLOGY SERVICE</b></div>
<div><b>
ANTICIPATED VACANCY / OPEN COMPETITIVE</b></div>
<div><b>
CAREER SERVICE</b></div>
<div><b>
FULL-TIME</b></div><br>
<div></div>
<div><b>
CONTACT PERSON: Owen Johnson</b></div>
<div><b>
CONTACT PHONE NUMBER: 305-470-5256</b></div>
<div><b>
CONTACT EMAIL ADDRESS: </b><b>owen.johnson@dot.state.fl.us</b><b>
</b></div><div><b>HIRING SALARY RANGE: $1,799.26 - $2,328.45 - biweekly range
</b></div> <div><b>$46,780.74 - $60,539.78 - annual range</b></div><br>
<div></div>
<p><i>
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.</i></p>
<p>
To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.</p>
<p>
Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.</p>
<div><b>
Our Mission</b></div>
<div>
The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state&rsquo;s economic competitiveness, prioritizes Florida&rsquo;s environment and natural resources, and preserves the quality of life and connectedness of the state&rsquo;s communities.</div><br>
<div></div>
<div><b>
Our Vision</b></div>
<div>
As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.</div><br>
<div></div>
<div><b>
The Work You Will Do:</b></div>
<div>
Computer Support Technician / District Six Information Technology Service</div><br>
<div>
</div><div>This position will support the agency by ensuring reliable and efficient technology operations through advanced troubleshooting, hardware and software installation, and ongoing user support. It strengthens the IT environment by mentoring technicians, coordinating key technology projects, and assisting with statewide initiatives. By managing service desk tickets, maintaining accurate documentation, and delivering strong customer service, the role helps staff stay productive and contributes directly to the agency&rsquo;s mission.</div><br>
<div></div>
<div><b>
The Difference You Will Make:</b></div>
<div>
Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.</div><br>
<div></div>
<div><b>
How You Will Grow:</b></div>
<div>
FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency&rsquo;s learning management system, you have access to hundreds of computer-based training and instructor-led courses.</div><br>
<div>
</div><div><b>Where You Will Work:</b></div>
<div>
Florida Department of Transportation</div>
<div>
District Six Headquarters</div>
<div>
1000 NW 111th Avenue</div>
<div>
Miami, FL 33172</div><br>
<div></div>
<div><b>
Annual Salary Range:</b><b>
</b></div><div><b>$46,780.74 - $60,539.78</b></div><br>
<div>
</div><div>A Competitive Area Differential (CAD) additive in the amount of $1,809.60 will be added to the annual salary.</div><br>
<div>
</div><div><b>Your Specific Responsibilities:</b></div>
<div>
Performs advanced troubleshooting to determine cause of problem. Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame. Works with staff on issues outside their areas of responsibility as needed.</div><br>
<div>
</div><div>Provides hardware and software technical training and professional development for other Technicians as needed or assigned. Provides technical leadership and mentoring for other Technicians. Provides support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned. Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment.</div><br>
<div>
</div><div>Provides Tier III advanced support for other Technicians as needed or assigned. Oversees, coordinates, and/or participates in projects like the Personal Computer Replacement Project, Memory Upgrade Project, Operating System Upgrade Project etc. Installs, maintains, and supports specialized software applications as assigned. Performs, evaluates, and promotes research and testing of assigned special applications including both hardware and software.</div><br>
<div>
</div><div>Monitors Service Desk queue and resolves support tickets as assigned. Documents work performed and resolution(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. Provides high level of customer service by providing status and information to the customer. Assigns service desk tickets to the appropriate technician or group for proper resolution and ensures all Service Level Agreements are met in a timely manner. Participates on statewide teams, both internal and external to the Office of Information Technology. Provide facts to facilitate the team's decision making process and to achieve the team's goals. Shares information and receives feedback from other Office of Information Technology staff as appropriate. Generates and maintains detailed technical documentation including software installation guidelines, troubleshooting processes, etc.</div><br>
<div>
</div><div><b>The Successful Candidate will have the following required Knowledge, Skills, and Abilities:</b></div><br>
<div></div>
<div><b>
Knowledge of:
</b></div><ul><li>Microsoft products, including operating systems, Office Suite and Outlook in a network environment; advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments</li></ul><br>
<div></div>
<div><b>
Skills in:
</b></div><ul><li><b>I</b>nstalling and providing technical support for software applications, operating systems, and personal computer hardware Perform advanced troubleshooting on various manufacturers of computers; ability to plan, organize, manage and track projects</li></ul><br>
<div></div>
<div><b>
Ability to:
</b></div><ul><li>Perform advanced troubleshooting on various manufacturers of computers</li>
<li>Plan, organize, manage and track projects</li>
</ul><ul><li>Communicate effectively both verbally and in writing</li>
<li>Read, understand, and comply with the department's policies, procedures, guidelines, and practices relating to desktop standards</li>
<li>Mentor, train and support other technicians.</li></ul><br>
<div></div>
<div><b>
Other Job-Related Requirements:</b></div>
<div>
During a declared emergency event, the incumbent will be required to assist the District as needed.</div><br>
<div></div>
<div><b>
Minimum Qualifications:</b></div>
<div>
3 years of work experience in the installation, maintenance and technical support of workstation hardware and High School diploma or equivalent.
</div><div>OR</div>
<div>
2 years of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems; applicants with SCCM experience will be preferred.
</div><div>OR</div>
<div>
Technical certifications from workstation training programs such as CompTIA A+, CompTIA Net+, and MCDST may be substituted for 1 year of experience.
</div><div>OR
</div><div>Bachelor or Associate degree in Computer Science, Information Technology or closely related field from an accredited college or university.</div><br>
<div></div>
<div>
<div>The State&rsquo;s total compensation package for employees features a highly competitive set of employee benefits including:</div><br>
<div></div>
</div>
<div><div><div><div><ul><li>Health insurance (over 90% employer paid)</li>
<li>$25,000 life insurance policy (100% employer paid)</li>
<li>Dental, vision and supplemental insurances</li>
<li>State of Florida retirement package
</li><li>10 paid holidays a year</li>
</ul>
</div><div><ul><li>Generous vacation and sick leave</li>
<li>Career advancement opportunities</li>
<li>Tuition waiver for public college courses</li>
<li>A variety of training opportunities</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
</div></div><br>
</div></div><div><p><i>For additional benefit information available to State of Florida employees, visit: </i>https://www.mybenefits.myflorida.com/</p></div><br>
<div></div>
<p><b>
SPECIAL REQUIREMENTS:</b> You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.</p>
<p><b>
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. </b>If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans&rsquo; Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.</p>
<p><b>
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. </b>In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation&rsquo;s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation&rsquo;s Human Resources Office at (850) 414-5300 for assistance.
</p><p>The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.</p>
<p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

COMPUTER SUPPORT TECHNICIAN III

Leon Medical Centers

<div><div><p><b>Join Our Team as a Pharmacy Customer Service Technician!</b></p><div><div><div>
Make a difference by helping patients access the care they need through exceptional support and accurate prescription processing. At <b>Leon Medical Centers</b>, we prioritize empathy, precision, and service excellence. If you&rsquo;re detail-oriented and passionate about helping others, we&rsquo;d love to have you on our team!</div></div><div><b>
Summary:</b></div><div>
Deliver outstanding customer and patient support for pharmacy services, including prescription processing, documentation, and compliance. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.</div><p><b>
Essential Duties:</b></p><ul><li><b>
Customer Support:</b> Handle high-volume inbound/outbound calls for prescription inquiries, refills, shipping issues, and general pharmacy concerns with empathy and accuracy.</li><li><b>
Order Processing:</b> Initiate and process prescription requests, perform data entry, and escalate issues requiring pharmacist intervention.</li><li><b>
Documentation &amp; Systems:</b> Accurately document interactions in Epic Hyperspace and maintain patient records while navigating multiple systems.</li><li><b>
Compliance &amp; Quality:</b> Follow HIPAA and pharmacy regulations, meet performance metrics, and ensure confidentiality and service excellence.</li></ul><p><b>
Work Schedule:</b></p><ul><li><b>
Monday &ndash; Friday:</b> 11:30 AM &ndash; 8:00 PM</li><li><b>
Weekends:</b> Rotating coverage (Saturday and Sunday)</li><li><b>
Holidays:</b> Coverage for 2 holidays per year, excluding Thanksgiving, Christmas, and New Year&rsquo;s Day. Holiday assignments are rotated to ensure fairness among team members.</li></ul><p><b>
Location: </b>8600 NW 41st Street Doral, FL 33166</p></div></div><div><p><b>
Requirements</b></p><ul><li><b>
Licensure:</b> Active Florida Registered Pharmacy Technician License</li><li><b>
Language Skills:</b> Bilingual - fluent in English and Spanish</li><li><b>
Certification:</b> Pharmacy Technician Certification Board (PTCB) highly preferred</li></ul></div></div>

Pharmacy Cust Svc Technician

Arctic Fox Cooling Services LLC

<p>Primarily Residential HVAC Service Technician / Installer</p><p>Service Techs must be customer service oriented and great communication skills</p><p>(We are probably one of the highest compensating company's in our service area but looking for the right person, must have a good attitude and self motivated)</p><p>Installer must have pictures of clean work and must be organized.</p><p>Installers for faster hiring process, please send photos of previous work completed, installation or new air conditioners and duct systems if applicable to info@arcticfoxcooling.com)</p><p><b>Location: Miami, FL</b><br/><b>Full-Time | Year-Round Work</b></p><p>Arctic Fox Cooling Services is seeking an experienced HVAC Service Technician and/or Installer to join our growing team.</p><p>We are a customer service&ndash;oriented company that values professionalism, technical skill, and strong communication. We are looking for someone who is confident in their ability, organized in their approach, and takes pride in delivering quality work.</p><p>What We&rsquo;re Looking For</p><ul><li>Minimum 4 years of HVAC experience (service and/or installation)</li><li>Strong diagnostic and troubleshooting ability</li><li>Technically proficient in residential HVAC systems</li><li>Professional appearance and strong communication skills</li><li>Organized and detail-oriented</li><li>Positive attitude and team-first mindset</li><li>Ability to work independently and as part of a team</li></ul><p><b>Responsibilities</b></p><ul><li>Diagnose and repair residential HVAC systems</li><li>Perform system installations according to code and manufacturer specifications</li><li>Conduct maintenance and system evaluations</li><li>Communicate findings clearly and professionally with customers</li><li>Maintain clean job sites and proper documentation</li><li>Follow all safety standards and EPA regulations</li></ul><p><b>What We Offer</b></p><ul><li>Competitive pay based on experience &amp; Performance pay in addition to hourly</li><li>One of the Highest earning potential for our market</li><li>401k</li><li>Paid vacation and time off</li><li>Stable, year-round work</li><li>Supportive team environment</li><li>Growth opportunities within a growing company</li></ul><p>If you are an experienced HVAC professional in the Miami area who values quality work and customer service, we encourage you to apply.</p><p>Job Type: Full-time</p><p>Pay: $25.40 - $35.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Company truck</li><li>Paid time off</li><li>Tools provided</li></ul><p>Work Location: In person</p>

Experienced HVAC Service Technician / Installer – 4+ Years Required

HCLTech

<p><b>Skill: </b>Field Support Technician</p><p><b>Minimum Experience 3+ Years of Field Services/Support Technician</b></p><p>As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.</p><ul><li>As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:</li><li>Provide customer facing end-user support that includes:</li><li>Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.</li><li>Perform Break Fix, Desk Side Support, IMACD&rsquo;s, Data Migration, Refreshes, etc.</li><li>Perform onsite updates, Configuration changes, or Software installations.</li><li>Provide onsite technical assistance to End Users.</li><li>Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.</li><li>Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.</li><li>Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)</li><li>Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs</li><li>Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.</li><li>Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support</li><li>Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.</li><li>Provide On-call support if required outside business hours on a rotational basis</li><li>Provide Hand and Feet support for network data and voice devices</li><li>FSO Telecom task:</li><li>Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)</li><li>Configuration of phones using SOP and Phones movement.</li><li>Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.</li><li>Testing the cables using the tester for IP phone and TDM phones from patch panel to user&rsquo;s desk</li><li>Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool</li><li>Update the circuit inventory and vendor details for service provider to network voice team.</li><li>Coordination with local vendor for ISP, OEM, channel partner and different team</li></ul><p><b>Desired Qualifications:</b></p><ul><li>BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience</li><li>One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.</li><li>Experience with various desktop systems, operating systems, and diverse technical environments.</li><li>Excellent customer service orientation and verbal communication skills.</li><li>Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.</li><li>Ability to install software for and troubleshoot a wide range of applications.</li><li>Analytical thinking and problem-solving ability.</li><li>CompTIA A+ certification or equivalent certification</li><li>Flexible for travelling to remote sites or cluster</li><li>Provide assistance for network relates issues</li><li>Should be able to lift weight up to 30 lbs at waist level</li><li>Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.</li><li>Testing the cables using the tester for IP phone and TDM phones from patch panel to user&rsquo;s desk</li><li>Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool</li><li>Update the circuit inventory and vendor details for service provider to network voice team.</li><li>Coordination with local vendor for ISP, OEM, channel partner and different team.</li></ul><p><i><b>HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. </b></i></p><p><i><b>A candidate&rsquo;s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death &amp; dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.</b></i></p><p>Job Type: Full-time</p><p>Pay: $42,000.00 - $68,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>field service support technician: 3 years (Required)</li></ul><p>Work Location: On the road</p>

Field Support Technician

CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Job Purpose and Summary:</b></p><p></p><p>
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.</p><p></p><p>
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients&rsquo; prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.</p><p></p><p>
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State&rsquo;s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.</p><p></p><p>
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:</p><p></p><ul><li>
Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul><p></p><p>
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:</p><ul><li>
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>
Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>
Monitoring and managing vaccine supplies</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>
State-level licensure and national certification requirements vary by state, click here to learn more.</li></ul><p></p><p><b>
Essential Functions:
</b></p><ul><li>Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
1-3 years previous experience as a Pharmacy Technician</li><li>
Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>
Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
29<p></p><p><b>
Time Type</b></p>
Part time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$17.00 - $27.00<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p><b>
Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p><b>
No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p><b>
Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p></p><p>
For more information, visit https://jobs.cvshealth.com/us/en/benefits</p><p></p>
We anticipate the application window for this opening will close on: 05/02/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Pharmacy Technician

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