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Hilton

<div>Restaurant Manager
A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 
 
 
What will I be doing? 
As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage Restaurant operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train and develop the Restaurant team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food and Payroll</li>
<li>Drive sales to maximize budgeted revenue</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Management and/or supervisory Food and Beverage experience</li>
<li>Able to meet financial targets</li>
<li>Ability to comply with all Food and Beverage brand standards</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Degree in relevant area</li>
<li>Passion for delivering exceptional levels of guest service</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Restaurant Manager

Aquat Food Industries - أقوات للصناعات الغذائية

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 
 We are seeking a highly organized and service-oriented Accommodation Manager to oversee and manage all aspects of company-provided accommodations, guest housing, and related hospitality services. This role ensures smooth day-to-day operations of residential facilities and guarantees a high standard of comfort, cleanliness, and customer satisfaction for employees, clients, or guests.
 
 
 
 
 
 
 
 
 
 
 ---
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Manage and coordinate employee and guest accommodation facilities, including reservations, check-ins/check-outs, and room assignments.
 
 
 
 
 
 
 
 Supervise housekeeping, maintenance, and support staff to ensure cleanliness, safety, and proper upkeep of rooms and common areas.
 
 
 
 
 
 
 
 Ensure compliance with health, safety, and hygiene standards across all accommodations.
 
 
 
 
 
 
 
 Develop and maintain systems for inventory management of linens, furniture, supplies, and utilities.
 
 
 
 
 
 
 
 Handle guest or employee inquiries, complaints, and feedback with professionalism and prompt resolution.
 
 
 
 
 
 
 
 Liaise with vendors and contractors for services such as laundry, pest control, security, and facility repairs.
 
 
 
 
 
 
 
 Maintain records of occupancy, budgets, expenses, and performance reports.
 
 
 
 
 
 
 
 Assist in budgeting, cost control, and forecasting related to accommodation operations.
 
 
 
 
 
 
 
 Implement policies and procedures to improve efficiency, service quality, and user satisfaction.
 
 
 
 
 
 
 
 Coordinate with HR or travel departments for employee transfers, onboarding housing, or business travel lodging needs.
 
 
 
 
 
 
 
 
 
 
 
 
 
 ---
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 
 Proven experience in hospitality, hotel management, facility operations, or a similar role.
 
 
 
 
 
 
 
 Strong leadership and team management skills.
 
 
 
 
 
 
 
 Excellent organizational and communication abilities.
 
 
 
 
 
 
 
 Familiarity with accommodation software or property management systems (PMS) is an advantage.
 
 
 
 
 
 
 
 Knowledge of basic building maintenance and housekeeping standards.
 
 
 
 
 
 
 
 Ability to work under pressure and handle multiple priorities.
 
 
 
 
 
 
 
 Customer-focused mindset with problem-solving capabilities.
 
 
 
 
 
 
 
 
 
 
 
 
 
 ---
 
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 
 
 
 
 Bachelor or diploma in Hospitality Management, Facility Management, Business Administration, or related field.
 
 
 
 
 
 
 
 3&ndash;5 years of experience in a similar role.
 
 
 
 
 
 
 
 Multilingual ability is a plus, especially in guest-facing roles.
 
 
 
 
</div>

Accommodation Manager

Raffles

<div>Company Description 
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka&rsquo;aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. 
Job Description 
<ul><li>
Consistently offer professional, friendly and engaging service</li><li>
Lead and manage the day-to-day operation of the department and ensure service standards are followed</li><li><ul><li>Address guest concerns and react quickly, logging and notifying proper departments as required</li></ul></li><li>
Conduct regularly scheduled departmental meetings</li><li>
Manage the departmental budget in a fiscally responsible manner</li><li>
Oversee the recruitment and training of all Housekeeping Colleagues</li><li>
Balance operational, administrative and Colleague needs</li><li>
Follow departmental policies and procedures</li><li>
Report necessary maintenance items</li><li>
Follow all safety and sanitation policies</li><li>
Other duties as assigned</li></ul> 

Qualifications 
<ul><li>
Previous leadership experience required</li><li>
Computer literate in Microsoft Window applications preferred</li><li>
University/College degree in a related discipline an asset</li><li>
Excellent communication and organizational skills</li><li>
Strong interpersonal and problem solving abilities</li><li>
Highly responsible &amp; reliable</li><li>
Ability to work cohesively as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Housekeeping Manager

CATRION

<div>
 
 
 Job Purpose Statement:
 
 
 
 
 
 
 The Sr. Manager is a key leadership role responsible for overseeing daily operations, driving strategic initiatives, and ensuring operational excellence within the department. This role requires a forward-thinking leader who can develop and execute business strategies, manage financial performance, and support the professional development of the team. The Senior Manager acts as a bridge between operational staff and senior leadership, ensuring seamless communication, compliance with company policies, and continuous improvement to enhance customer satisfaction and business growth.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead and oversee the daily operations of departments and sections, ensuring alignment with organizational goals.
 </li>
 <li>
 Report operational deviations and significant issues to the VP - Airports Lounges.
 </li>
 <li>
 Develop, implement, and monitor strategic objectives for continuous improvement and operational excellence.
 </li>
 <li>
 Ensure that all staff comply with instructions and directives issued by the VP - Airports Lounges.
 </li>
 <li>
 Ensure 100% adherence to Service Level Agreements (SLAs) across all operational areas.
 </li>
 <li>
 Lead the implementation and usage of new systems and tools, including UCAS, across all business units.
 </li>
 <li>
 Oversee the timely submission of critical reports (daily/monthly sales, passenger statistics, temperature records, and inventory) to relevant stakeholders.
 </li>
 <li>
 Conduct regular evaluations of lounge menus, gathering passenger feedback and recommending adjustments to the VP - Airports Lounges.
 </li>
 <li>
 Ensure the highest quality of food and service delivery across Airport Lounge business units.
 </li>
 <li>
 Oversee compliance with hygiene, safety, and sanitation standards for all food and beverage areas, ensuring compliance with Quality Assurance protocols.
 </li>
 <li>
 Lead food tasting and kitchen inspections on a monthly basis.
 </li>
 <li>
 Drive profitability by ensuring operational expenses are aligned with approved budgets.
 </li>
 <li>
 Control food and beverage consumption to reduce waste and optimize costs.
 </li>
 <li>
 Support the VP - Airports Lounges in budget preparation and financial forecasting using data-driven insights.
 </li>
 <li>
 Review and analyze food costs, ensuring alignment with the budget and cost control objectives.
 </li>
 <li>
 Explore opportunities for cost reduction, such as alternative suppliers or process improvements.
 </li>
 <li>
 Ensure proper control and tracking of fixed assets, backup equipment, and operational resources.
 </li>
 <li>
 Supervise and verify the inventory of food and beverage stocks, ensuring the proper checklist and documentation process.
 </li>
 <li>
 Ensure proper recording and tracking of incoming and outgoing equipment using standardized inventory checklists.
 </li>
 <li>
 Monitor staff performance, identifying career growth opportunities and making recommendations for promotions, increments, and contract renewals.
 </li>
 <li>
 Motivate and empower staff through recognition, support, and clear delegation of responsibilities.
 </li>
 <li>
 Conduct regular performance reviews, providing constructive feedback for staff improvement.
 </li>
 <li>
 Ensure adequate staffing, optimal manpower utilization, and fair distribution of workload.
 </li>
 <li>
 Organize team-building activities, monthly meetings, and gatherings to foster collaboration, enhance morale, and promote knowledge sharing.
 </li>
 <li>
 Lead training and development initiatives to ensure staff adherence to personal hygiene, safety, and sanitation standards.
 </li>
 <li>
 Monitor customer feedback, handling complaints and suggestions in a timely and professional manner.
 </li>
 <li>
 Take corrective action on all passenger feedback, complaints, and suggestions through direct responses via email, phone, or written correspondence.
 </li>
 <li>
 Collaborate with in-charge personnel to address customer-related issues and ensure the highest standard of passenger satisfaction.
 </li>
 <li>
 Implement corrective actions for quality issues to meet hygiene and food safety standards.
 </li>
 <li>
 Conduct inspections and ensure quality checks for food shelf life, expiration dates, and food condition before delivery and during pick-up.
 </li>
 <li>
 Ensure proper documentation of quality checks for internal and external audits.
 </li>
 <li>
 Identify and implement improvements in workflows, policies, and procedures for increased efficiency.
 </li>
 <li>
 Leverage insights from operational data to identify growth opportunities and areas for process enhancement.
 </li>
 <li>
 Lead initiatives to explore new business opportunities in both airline and non-airline industries.
 </li>
 <li>
 Attend daily briefing sessions with the VP - Airports Lounges to discuss and address critical operational matters.
 </li>
 <li>
 Ensure effective communication and information sharing with supervisors and section in-charges.
 </li>
 <li>
 Act as a key liaison between departments, ensuring timely sharing of operational data, reports, and statistics.
 </li>
 <li>
 Ensure timely reporting of operational, financial, and administrative metrics to senior leadership.
 </li>
 <li>
 Provide insights and recommendations to the VP - Airports Lounges on performance improvement and risk mitigation.
 </li>
 <li>
 Lead audits and follow up on corrective actions, ensuring accountability for operational gaps.
 </li>
 <li>
 Explore opportunities to expand the company&rsquo;s operations within the airline and non-airline industry sectors.
 </li>
 <li>
 Identify strategic partnerships to drive business growth and improve operational efficiency.
 </li>
 <li>
 Perform other job-related duties as assigned.
 </li>
 <li>
 Perform other duties related to the job and/or the operation of the company, in accordance with the regulations of the Saudi Labor of Law. Adherence to Cybersecurity policies and procedures.
 </li>
 <li>
 Dealing with data and information according to their level of classification.
 </li>
 <li>
 Avoid violating the rights of any person or company protected by copyrights, patents, or any other intellectual property, or similar laws or regulations.
 </li>
 <li>
 Compliance with Cybersecurity requirements related to the protection of user devices, Internet, software, systems, and Email requirements.
 </li>
 <li>
 Adhere to the acceptable use policy and Using CATRION information and technical assets only for business purposes.
 </li>
 <li>
 Obtaining the required permit from the security department or the owner of the authority in CATRION before hosting visitors in the company's specific sensitive sites.
 </li>
 <li>
 Reporting Cybersecurity incidents.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Hospitality Management, Operations Management, or a related field (Master's degree preferred).
 </li>
 <li>
 Minimum of 8-10 years of experience in operations management, hospitality, or a similar role.
 </li>
 <li>
 At least 5 years of experience in a managerial or senior leadership role.
 </li>
 <li>
 Strong leadership, motivation, and team management abilities.
 </li>
 <li>
 Ability to drive operational efficiency and adherence to SLAs.
 </li>
 <li>
 Strong analytical and problem-solving skills to handle operational issues.
 </li>
 <li>
 Experience in food and beverage service, airline lounges, or similar environments is highly preferred.
 </li>
 </ul>
</div>

Airports Lounges Senior Manager

<div>Sales Manager
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. 
 
 
What will I be doing? 
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Analysis local market trends and competitor activity to identify business leads</li>
<li>Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Develop and implement creative local marketing channels, including social media channels</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Work within current business strategies and recognising potential opportunities</li>
<li>Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Attend Sales events, as required</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Answer customer queries in a prompt and professional manner</li>
<li>Manage staff performance in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Sales team</li></ul>
What are we looking for? 
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Experience in a sales role with a proven track record to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of local market</li>
<li>Knowledge of hospitality</li>
<li>Passion for sales and for achieving targets and objectives</li>
<li>Degree-level qualification in a relevant field</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Manager

<div>Assistant Sales Manager
An Assistant Sales Manager supports the Sales Team through analysis and reporting of results and trends, recommends sales approaches to expand and add business, and develops the skills and culture of the Sales Team Members. 
 
 
What will I be doing? 
As Assistant Sales Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Analyse local market trends and develop new business leads</li>
<li>Maximise all Revenue opportunities</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling</li>
<li>Develop and implement creative local marketing channels including social media sites</li>
<li>Work within current business strategies and recognise potential opportunities</li>
<li>Communicate with all departments as required within each hotel</li>
<li>Attend Sales events when required</li>
<li>Report on a weekly/monthly basis appointments, calls made, and list of business leads</li>
<li>Answer customer queries in a timely and suitable manner</li></ul>
What are we looking for? 
An Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Excellent organisational and planning skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Previous experience in sales role with the ability to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of local market</li>
<li>Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations</li>
<li>Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Business degree, or any relevant qualification, would be advantageous</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Sales Manager

Accor

<div>Company Description 
Novotel Thakher Makkah is in the heart of the holy city of Makkah. This spiritual city is rich in history, filled with devotion, and offers a unique experience for pilgrims and visitors from around the world. We'll be located in the Thakher City Project, and to bring our vision to life, we're looking to build a team that will help us launch this new hotel.
Novotel Thakher Makkah will feature 1461 rooms and suites, a variety of dining outlets, meeting rooms, and a prayer hall, providing a comfortable and welcoming environment. We aim to be more than just a place to stay, offering genuine hospitality and a tranquil atmosphere for guests on their spiritual journey. Our goal is to provide exceptional service, ensuring every guest feels at home. 
Job Description 
We are seeking a dedicated and experienced Night Manager to join our team in Makkah, Saudi Arabia. As the Night Manager, you will be responsible for overseeing all aspects of hotel operations during the night shift, ensuring exceptional guest experiences and maintaining the highest standards of service and safety.<ul><li>
Manage and supervise all night shift operations, including front desk, housekeeping, and security.</li><li>
Conduct night audit procedures, ensuring accurate financial reporting and resolving any discrepancies.</li><li>
Handle guest inquiries, requests, and complaints promptly and professionally.</li><li>
Ensure the safety and security of guests and staff during night hours.</li><li>
Oversee check-ins, check-outs, and reservations during the night shift</li><li>
Coordinate with other departments to address any issues that arise during the night</li><li>
Maintain cleanliness and organization of public areas and back-of-house spaces</li><li>
Train and mentor night shift staff, promoting a culture of excellence and teamwork</li><li>
Implement and enforce hotel policies and procedures</li><li>
Prepare detailed shift reports for the day team</li><li>
Respond effectively to emergency situations, following established protocols</li></ul> 

Qualifications 
<ul><li>
Proven experience as a Night Manager or in a similar role within the hospitality industry</li><li>
Excellent track record in front office operations and procedures</li><li>
Proficiency in hotel management software, preferably Opera or similar systems</li><li>
Understanding of Global Distribution Systems (GDS)</li><li>
Strong leadership and management skills with the ability to train and motivate staff</li><li>
Exceptional problem-solving abilities and decision-making skills</li><li>
Outstanding customer service orientation with a friendly and professional demeanor</li><li>
Excellent communication skills in English; knowledge of Arabic is a plus</li><li>
Ability to work independently and remain calm under pressure</li><li>
Detail-oriented with strong organizational and multitasking abilities</li><li>
Flexibility to work night shifts and adapt to changing priorities</li><li>
Knowledge of hotel safety, security procedures, and emergency protocols</li><li>
Financial acumen for conducting night audit procedures accurately</li><li>
Familiarity with local customs and culture in Makkah, Saudi Arabia</li><li>
Bachelor's degree in Hospitality Management or related field preferred</li></ul></div>

Night Manager

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