maintenance manager

receptionist

administration manager

administrative manager

agent-guest relations

hospitality manager

Big Fish Recruitment

The Role
 Administration Manager Location: Jeddah, KSA Position Overview We are seeking an experienced Administration Manager to oversee and optimize the organization’s administrative and workplace services. This role will ensure seamless day-to-day operations across facilities management, travel and logistics, hospitality services, vendor relations, and government compliance. The ideal candidate will have a strong hospitality background and a service-first mindset, delivering an exceptional workplace experience for employees, guests, and stakeholders while ensuring efficiency, compliance, and cost-effectiveness. Key Responsibilities • Strategy & Governance: Develop and implement administrative policies, strategies, and SLAs aligned with business objectives. • Facilities & Workplace Management: Oversee facility operations, space planning, preventive maintenance, and lease/rental contracts. • Hospitality & Guest Services: Supervise reception, mailroom, pantry, events, and AV services to maintain a high standard of hospitality. • Travel & Logistics: Manage travel bookings, accommodation, visas, immigration compliance, and transportation arrangements. • Fleet & Driver Management: Ensure efficient fleet allocation, maintenance scheduling, and driver safety programs. • Records & Compliance: Oversee documentation, archiving, license renewals, and compliance with regulatory requirements. • Vendor & Cost Management: Source and negotiate vendor contracts, monitor service quality, and drive cost optimization initiatives. • Employee & Guest Experience: Lead workplace experience initiatives, onboarding support, and employee services programs. • Systems & Reporting: Utilize CMMS, ticketing systems, and dashboards to monitor performance and generate insights for continuous improvement. • Government Relations: Liaise with government authorities for permits, renewals, and compliance matters.
 
Requirements
 <ul>
<li>Bachelor’s degree in Business Administration, Hospitality Management, or a related field (Master’s degree preferred). • 10+ years of progressive experience in administration management, with a strong background in hospitality or corporate services. • Solid knowledge of facilities operations, vendor management, and government relations in KSA. • Proficiency in CMMS systems, asset management, and workplace technology solutions. • Exceptional leadership, communication, and stakeholder engagement skills. Core Competencies • Hospitality & Guest Service Excellence • Strategic Planning & Execution • Vendor & Contract Negotiation • Regulatory & Compliance Expertise • Facilities & Workplace Optimization • Analytical & Problem-Solving Skills • Employee Service Orientation • Leadership & Team Development</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Administration Manager

Big Fish Consult

<div>
 
 
 Position:
 
 Administration Manager
 
 
 
 Location:
 
 Jeddah, KSA
 
 
 
 
 
 
 About the Role
 
 
 
 Our client, a reputable real estate firm developing a major destination project in Makkah, is seeking a highly experienced
 
 Administration Manager
 
 to lead and optimize administrative and workplace services. This role is critical to ensuring seamless daily operations, exceptional hospitality, and compliance with all regulatory requirements, ultimately contributing to elevating the urban and tourism experience for residents, pilgrims, and visitors.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Strategy &amp; Governance:
 
 Develop and implement administrative strategies, policies, and SLAs aligned with business objectives.
 </li>
 <li>
 
 Facilities &amp; Workplace Management:
 
 Oversee facility operations, space planning, lease/rental contracts, and preventive maintenance programs.
 </li>
 <li>
 
 Hospitality &amp; Guest Services:
 
 Ensure world-class hospitality standards across reception, mailroom, pantry, event coordination, and AV support services.
 </li>
 <li>
 
 Travel &amp; Logistics:
 
 Manage travel bookings, visas, immigration compliance, and transportation logistics.
 </li>
 <li>
 
 Fleet &amp; Driver Management:
 
 Oversee vehicle allocation, maintenance schedules, and driver training/safety programs.
 </li>
 <li>
 
 Records &amp; Compliance:
 
 Ensure documentation control, license renewals, and adherence to KSA regulatory requirements.
 </li>
 <li>
 
 Vendor &amp; Cost Management:
 
 Negotiate and manage vendor contracts, monitor service levels, and drive cost optimization.
 </li>
 <li>
 
 Employee &amp; Guest Experience:
 
 Lead workplace experience initiatives and support onboarding and employee services.
 </li>
 <li>
 
 Systems &amp; Reporting:
 
 Leverage CMMS and ticketing systems to monitor performance and deliver data-driven improvements.
 </li>
 <li>
 
 Government Relations:
 
 Liaise with government authorities for permits, renewals, and compliance matters.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 
 10+ years of progressive experience
 
 in administration management, preferably within large-scale hospitality-driven environments.
 </li>
 <li>
 Proven experience in facilities operations, vendor management, and government relations in KSA.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Proficiency in CMMS, asset management systems, and workplace technology solutions.
 </li>
 <li>
 Exceptional leadership, communication, and stakeholder engagement skills.
 </li>
 </ul>
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Hospitality &amp; Guest Service Excellence
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Vendor &amp; Contract Negotiation
 </li>
 <li>
 Regulatory &amp; Compliance Expertise
 </li>
 <li>
 Facilities &amp; Workplace Optimization
 </li>
 <li>
 Analytical &amp; Problem-Solving Skills
 </li>
 <li>
 Employee Service Orientation
 </li>
 <li>
 Leadership &amp; Team Development
 </li>
 </ul>
 
 
</div>

Administrative Manager

Sihamco

<div>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Join Us
Whether you&rsquo;re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<h3 class="jobSectionHeader">
Job Summary</h3>
We are seeking an experienced and creative Marketing Manager with a strong background in hospitality, food &amp; beverage, and event marketing. This role will lead marketing strategies for seasonal events, high-end dining experiences, and guest activations, ensuring maximum brand visibility, engagement, and revenue growth. The ideal candidate will combine strategic planning with hands-on execution, working closely with internal teams to deliver memorable experiences that align with our brand vision.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Develop Marketing Strategies:<ul>
<li>Create comprehensive marketing plans aligned with the company's objectives.</li>
<li>Analyze market trends and competitors to identify opportunities and challenges.</li>
</ul>Manage Marketing Campaigns:<ul>
<li>Plan and execute marketing campaigns across digital and traditional channels.</li>
<li>Monitor campaign performance and analyze data to optimize results.</li>
</ul>Brand Management:<ul>
<li>Strengthen brand identity and ensure consistency in marketing messages.</li>
<li>Oversee the creation and execution of promotional materials and advertisements.</li>
</ul>Market and Audience Analysis:<ul>
<li>Collect and analyze customer data to understand behavior and needs.</li>
<li>Use analytics to measure campaign performance and adjust strategies accordingly.</li>
</ul>Digital Marketing Management:<ul>
<li>Supervise marketing activities across social media, email marketing, and SEO.</li>
<li>Monitor paid advertising campaigns and optimize ROI.</li>
</ul>Partnership and Customer Relationship Management:<ul>
<li>Collaborate with stakeholders, advertising agencies and suppliers to ensure quality execution.</li>
<li>Build strong relationships with customers and strategic partners.</li>
</ul>Reporting and Recommendations:<ul>
<li>Provide regular reports on marketing performance and suggest improvements.</li>
<li>Propose innovative ideas to increase sales and strengthen brand loyalty.</li>
</ul>Requirements
Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Hospitality Management, or related field.</li><li>Minimum 5 years&rsquo; marketing experience in the hospitality, F&amp;B, or events industry.</li><li>Proven track record of successfully launching and promoting large-scale events and hospitality experiences.</li></ul>
Skills &amp; Competencies<ul><li>Strong leadership and project management abilities.</li><li>Excellent communication and presentation skills in English (Arabic is a plus).</li><li>Proficiency in digital marketing tools (Google Analytics, Meta Ads Manager, SEO platforms).</li><li>Experience managing social media marketing, influencer collaborations, and PR campaigns.</li><li>Ability to work in fast-paced, seasonal, and event-driven environments.</li><li>Creative mindset with strong attention to detail and brand identity.</li></ul>
Preferred Add-ons:<ul><li>Experience in luxury or high-profile hospitality brands.</li><li>Knowledge of Adobe Creative Suite or design collaboration platforms (Canva, Figma).</li></ul>
Benefits
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul>
<li>Competitive salary packages &ndash; aligned with market standards and experience</li>
<li>Health insurance, accommodation provided and transportation allowance</li>
<li>Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li>
<li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity &ndash; join a team of passionate professionals from around the world</li>
</ul>Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</div>

Events & Hospitality Assistant Marketing Manager

SO Original Art and Beauty Jeddah

<div>
 
 Minimum educational qualification(s):
 
 <ul>
 <li>
 &nbsp;Hospitality or Salon Management qualification an advantage
 </li>
 <li>
 &nbsp;Business administration qualification an advantage
 </li>
 </ul>
 
 &nbsp;Minimum work experience required:
 
 
 &nbsp;Three (3) years salon management or hospitality management experience in an international standard salon/enterprise/hotel
 
 
 Proven business skills required:
 
 <ul>
 <li>
 &nbsp;Operations management
 </li>
 <li>
 &nbsp;Financial reporting
 </li>
 <li>
 &nbsp;Human resource management
 </li>
 <li>
 &nbsp;Public relations and marketing
 </li>
 <li>
 &nbsp;Retail management
 </li>
 <li>
 &nbsp;Customer service
 </li>
 <li>
 &nbsp;Industry analysis
 </li>
 </ul>
 
 
 
</div>

Salon Manager

Marriott International

<div>Additional Information 
Job Number25161552 
Job CategoryHousekeeping &amp; Laundry 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations
<ul><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Works effectively with the Engineering department on guestroom maintenance needs.</li></ul>
<ul><li>Supervises the property general cleaning schedule.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to ensure adequate supplies.</li></ul>
<ul><li>Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.</li></ul>
<ul><li>Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.</li></ul>
<ul><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Communicates areas that need attention to staff and follows up to ensure understanding.</li></ul>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul> 
Managing Departmental Costs
<ul><li>Participates in the management of the department&rsquo;s controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Conducting Human Resources Activities
<ul><li>Participates as needed in the investigation of employee accidents.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Executive Housekeeper

MYRA

<div>
 
 
 Company Description
 
 
 
 MYRA is known for its innovative creations and exquisite flavor, bringing the enchanting world of patisserie and viennoiserie to the world. MYRA aims to delight customers with unique and high-quality products. The focus is on combining traditional techniques with modern creativity to offer a one-of-a-kind culinary experience.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Catering Sales Manager located in Jeddah. The Catering Sales Manager will be responsible for driving sales of catering services, planning and coordinating events, ensuring customer satisfaction, and managing customer service. The role involves working closely with the Food &amp; Beverage team to deliver exceptional catering experiences.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelors degree
 </li>
 <li>
 3+ years in catering sales and proven track record
 </li>
 <li>
 Skills in Catering Sales, Event Planning, and Customer Satisfaction
 </li>
 <li>
 Strong Customer Service abilities
 </li>
 <li>
 Experience in Food &amp; Beverage management
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to work collaboratively with teams
 </li>
 <li>
 Experience in the hospitality industry is a plus
 </li>
 <li>
 Bachelor's degree in Hospitality, Business, or related field
 </li>
 </ul>
</div>

Catering Sales Manager

Hyatt

<div><div>Summary<div><div><div>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Revenue Manager is responsible to provide revenue accounting leadership and business best practices to the hotel. The Revenue Manager has responsibility for all technical accounting aspects of hotel's revenue streams. This role will provide key leadership surrounding the hotel's revenue recognition policies and will regularly interface with the sales, operations and marketing organizations. The Revenue Manager is also responsible for royalty accounting and invoicing, and has two direct reports.</div></div> 
</div></div><div>
Qualifications<div><div><div>
Ideally with a university degree in Strategic Marketing or Hospitality/Tourism management. An MBA would be an asset. Minimum 2 years work experience as Revenue Manager, Marketing Manager, Marketing Analyst. Strategic orientation, as well as good problem solving, administrative and interpersonal skills are a must.</div></div></div></div></div>

REVENUE MANAGER

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