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host i entry operations aquarabia

Six Flags Qiddiya City

<div>
 At
 
 Aquarabia Qiddiya City,
 
 The Entry Operations Host I plays a key front-line role in welcoming guests, ensuring smooth arrival and exit processes, and managing access control. This role is responsible for creating outstanding first impressions, coordinating guest transportation, and ensuring the seamless use of turnstiles and Aqua Fast Pass access control, while maintaining the highest standards of safety, efficiency, and guest service. Additionally, supports the management of daily operations within the Guest Operations department, ensuring consistent service delivery and effective team coordination.
 
 
 
 JOB-SPECIFIC:
 
 
 
 &squf; Warmly greet and welcome guests upon arrival, creating a positive and friendly first impression while ensuring the overall safety of all guests and colleagues within and while visiting Six Flags &amp; Aquarabia Qiddiya City.
 
 
 &squf; Manage and operate all entry and exit processes, including ticket scanning, pass validation, turnstile access control, verification of tickets and wristbands, re-entry validation, Adventure Experiences access control, Aqua Fast Pass access at rides and attractions, VIP Groups, and Cabana rentals, ensuring smooth and efficient guest flow at all times.
 
 
 &squf; Assist with guest transportation logistics for arrival and exit, provide directions to transportation, parking, and shuttles, and actively manage queues during peak times to maintain operational efficiency.
 
 
 &squf; Provide clear, accurate information regarding park hours, attractions, and services, and respond to guest inquiries, concerns,
 
 
 complaints, and suggestions professionally and in a timely manner, escalating when necessary.
 
 
 &squf; Support day-to-day efficiency across ticketing, guest services, and park access operations, and work closely with co-workers and the park-wide contact center/support team to assist guests with communication and feedback.
 
 
 &squf; Ensure full compliance with all park policies, procedures, safety and security standards, and Six Flags &amp; Aquarabia Qiddiya City
 
 
 operational and quality standards, maintaining consistency with departmental goals for quality, safety, and efficiency.
 
 
 &squf; Coordinate and communicate effectively with Security, Transportation, Guest Services, and other departments to ensure seamless execution of operational plans and smooth guest arrival and exit experiences. Maintain clean, organized, and guest-ready entry and access areas.
 
 
 &squf; Maintain accurate records and reports related to entry operations, including visitor statistics, incidents, and equipment maintenance.
 
 
 Assist in emergency response procedures at access points by guiding guests safely when required.
 
 
 &squf; Thank guests sincerely for visiting and wish them a safe journey home.
 
 
 &squf; Perform any additional duties as assigned.
 
 
 
 Requirements
 
 
 
 
 Education:
 
 High School/ Diploma
 
 
 
 Experience:
 
 1-2 years' experience in Entry Operations, Access Control, Crowed Control, Guest Services or similar roles, preferably within a water theme park or event setting.
 
 
 
 Skills:
 
 Strong communication and interpersonal skills with a welcoming demeanor. Ability to quickly address guest concerns. Ability to handle high-pressure situations and manage Guest flows efficiently. Ability to work in a fast-paced, dynamic environment while maintaining a positive attitude.
 
 
 
 Languages:
 
 Fluent in Arabic, Excellent English.
 
 
 
 Core Competencies:
 
 Professional and welcoming attitude. Strong focus on Guest flow in Entry and Exit point and delivering excellent guest services. Passion for creating seamless Entry and Exit experiences for guests. Team-oriented and collaborative mindset Attention to detail and ability to adapt to operational needs.
</div>

Host I - Entry Operations (Aquarabia)

Six Flags Qiddiya City and Aquarabia

<div>At Aquarabia Qiddiya City, The Entry Operations Host I plays a key front-line role in welcoming guests, ensuring smooth arrival and exit processes, and managing access control. This role is responsible for creating outstanding first impressions, coordinating guest transportation, and ensuring the seamless use of turnstiles and Aqua Fast Pass access control, while maintaining the highest standards of safety, efficiency, and guest service. Additionally, supports the management of daily operations within the Guest Operations department, ensuring consistent service delivery and effective team coordination.
JOB-SPECIFIC:<ul><li>Warmly greet and welcome guests upon arrival, creating a positive and friendly first impression while ensuring the overall safety of all guests and colleagues within and while visiting Six Flags &amp; Aquarabia Qiddiya City.</li><li>Manage and operate all entry and exit processes, including ticket scanning, pass validation, turnstile access control, verification of tickets and wristbands, re-entry validation, Adventure Experiences access control, Aqua Fast Pass access at rides and attractions, VIP Groups, and Cabana rentals, ensuring smooth and efficient guest flow at all times.</li><li>Assist with guest transportation logistics for arrival and exit, provide directions to transportation, parking, and shuttles, and actively manage queues during peak times to maintain operational efficiency.</li><li>Provide clear, accurate information regarding park hours, attractions, and services, and respond to guest inquiries, concerns,</li></ul>
complaints, and suggestions professionally and in a timely manner, escalating when necessary.<ul><li>Support day-to-day efficiency across ticketing, guest services, and park access operations, and work closely with co-workers and the park-wide contact center/support team to assist guests with communication and feedback.</li><li>Ensure full compliance with all park policies, procedures, safety and security standards, and Six Flags &amp; Aquarabia Qiddiya City</li></ul>
operational and quality standards, maintaining consistency with departmental goals for quality, safety, and efficiency.<ul><li>Coordinate and communicate effectively with Security, Transportation, Guest Services, and other departments to ensure seamless execution of operational plans and smooth guest arrival and exit experiences. Maintain clean, organized, and guest-ready entry and access areas.</li><li>Maintain accurate records and reports related to entry operations, including visitor statistics, incidents, and equipment maintenance.
</li></ul>Assist in emergency response procedures at access points by guiding guests safely when required.<ul><li>Thank guests sincerely for visiting and wish them a safe journey home.</li><li>Perform any additional duties as assigned.</li></ul> 
Requirements 
Education: High School/ Diploma
Experience: 1-2 years&rsquo; experience in Entry Operations, Access Control, Crowed Control, Guest Services or similar roles, preferably within a water theme park or event setting.
Skills: Strong communication and interpersonal skills with a welcoming demeanor. Ability to quickly address guest concerns. Ability to handle high-pressure situations and manage Guest flows efficiently. Ability to work in a fast-paced, dynamic environment while maintaining a positive attitude.
Languages: Fluent in Arabic, Excellent English.
Core Competencies: Professional and welcoming attitude. Strong focus on Guest flow in Entry and Exit point and delivering excellent guest services. Passion for creating seamless Entry and Exit experiences for guests. Team-oriented and collaborative mindset Attention to detail and ability to adapt to operational needs.</div>

<div>
 At
 
 Aquarabia Qiddiya City
 
 , The Team Leader II - Entry Operations supports the management of daily operations within the Guest Operations department, including welcoming guests, ensuring smooth arrival and exit processes, and managing access control. This role focuses on creating outstanding first impressions, coordinating guest transportation, and ensuring seamless use of turnstiles and Aqua fast pass access control, all while maintaining the highest standards of safety, efficiency, and guest service.
 
 
 
 JOB-SPECIFIC:
 
 
 
 
 &squf;
 
 Ensure the overall safety and wellbeing of guests and staff within the park while maintaining high operational standards and enforcing all park policies, procedures, and quality, safety, and efficiency standards. Manage the day-today operations of ticketing, guest services, park access, VIP/group experiences, and cabana rentals, including oversight of entry operations, staffing, scheduling, and process optimization.
 
 
 &squf; Warmly welcome guests upon arrival and ensure a positive first impression while supporting a smooth and efficient park entry and exit process.
 
 
 &squf; Operate and monitor turnstile access control, verify tickets and wristbands, manage re-entry validation, oversee
 
 
 Adventure Experiences access, and control Aqua Fast Pass access at rides and attractions to ensure efficient guest
 
 
 flow.
 
 
 &squf; Assist with guest transportation logistics for arrival and departure, provide directions to transportation, parking, and
 
 
 shuttles, and actively manage queues during peak times.
 
 
 &squf; Maintain clean, organized, and guest-ready arrival and access areas, and thank guests sincerely for visiting while
 
 
 wishing them a safe journey home.
 
 
 &squf; Serve as the primary point of contact for VIP/VVIP arrivals, special requests, and guest feedback or complaints,
 
 
 handling escalated inquiries, concerns, and suggestions professionally.
 
 
 &squf; Provide clear and accurate information regarding park hours, attractions, and services, responding promptly and
 
 
 escalating when required.
 
 
 &squf; Collaborate cross-functionally with Security, Transportation, Guest Services, and other departments to ensure seamless
 
 
 guest arrival and exit experiences and manage the park's contact center and support services to enhance communication and service delivery.
 
 
 &squf; Assist in developing the guest services team through training, performance management, and continuous operational
 
 
 improvement.
 
 
 &squf; Act as a key contributor to the junior management team by identifying opportunities to enhance guest experiences
 
 
 and operational efficiency and carry out responsibilities as a Department Duty Manager on a rotational basis.
 
 
 &squf; Maintain accurate records, reports, and operational data related to guest services and entry operations.
 
 
 &squf; Support emergency response procedures at access points by guiding guests safely when required.
 
 
 &squf; Perform additional duties as assigned.
 
 
 
 Requirements
 
 
 
 
 Education:
 
 High school diploma or equivalent required.
 
 
 
 Experience:
 
 1 - 2 years' experience in Entry Operations, Access Control, Crowed Control, Guest Services or similar roles, preferably within a water theme park or event setting
 
 
 
 Skills:
 
 Strong communication and interpersonal skills with a welcoming demeanor. Strong organizational and time management abilities Ability to handle high-pressure situations and manage Guest flows efficiently. Proficient in developing and implementing training and operating procedures.
 
 
 
 Languages:
 
 Fluent in Arabic, Excellent English.
 
 
 
 Core Competencies:
 
 Leadership and mentorship skills. Problem-solving and creativity. Strong work ethics and integrity. Strong focus on Guest flow in Entry and Exit point and delivering excellent guest services. Attention to detail and ability to adapt to operational needs. Passion for creating seamless Entry and Exit experiences for guests. Team-oriented and collaborative mindset
</div>

Team Leader II - Entry Operations (Aquarabia)

<div>At Aquarabia Qiddiya City, The Team Leader II &ndash; Entry Operations supports the management of daily operations within the Guest Operations department, including welcoming guests, ensuring smooth arrival and exit processes, and managing access control. This role focuses on creating outstanding first impressions, coordinating guest transportation, and ensuring seamless use of turnstiles and Aqua fast pass access control, all while maintaining the highest standards of safety, efficiency, and guest service.
JOB-SPECIFIC:<ul><li> Ensure the overall safety and wellbeing of guests and staff within the park while maintaining high operational standards and enforcing all park policies, procedures, and quality, safety, and efficiency standards. Manage the day-today operations of ticketing, guest services, park access, VIP/group experiences, and cabana rentals, including oversight of entry operations, staffing, scheduling, and process optimization.</li><li>Warmly welcome guests upon arrival and ensure a positive first impression while supporting a smooth and efficient park entry and exit process.</li><li>Operate and monitor turnstile access control, verify tickets and wristbands, manage re-entry validation, oversee</li></ul>
Adventure Experiences access, and control Aqua Fast Pass access at rides and attractions to ensure efficient guest
flow.<ul><li>Assist with guest transportation logistics for arrival and departure, provide directions to transportation, parking, and</li></ul>
shuttles, and actively manage queues during peak times.<ul><li>Maintain clean, organized, and guest-ready arrival and access areas, and thank guests sincerely for visiting while</li></ul>
wishing them a safe journey home.<ul><li>Serve as the primary point of contact for VIP/VVIP arrivals, special requests, and guest feedback or complaints,</li></ul>
handling escalated inquiries, concerns, and suggestions professionally.<ul><li>Provide clear and accurate information regarding park hours, attractions, and services, responding promptly and</li></ul>
escalating when required.<ul><li>Collaborate cross-functionally with Security, Transportation, Guest Services, and other departments to ensure seamless</li></ul>
guest arrival and exit experiences and manage the park&rsquo;s contact center and support services to enhance communication and service delivery.<ul><li>Assist in developing the guest services team through training, performance management, and continuous operational</li></ul>
improvement.<ul><li>Act as a key contributor to the junior management team by identifying opportunities to enhance guest experiences</li></ul>
and operational efficiency and carry out responsibilities as a Department Duty Manager on a rotational basis.<ul><li>Maintain accurate records, reports, and operational data related to guest services and entry operations.</li><li>Support emergency response procedures at access points by guiding guests safely when required.</li><li>Perform additional duties as assigned.</li></ul> 
Requirements 
Education: High school diploma or equivalent required.
Experience: 1 - 2 years&rsquo; experience in Entry Operations, Access Control, Crowed Control, Guest Services or similar roles, preferably within a water theme park or event setting
Skills: Strong communication and interpersonal skills with a welcoming demeanor. Strong organizational and time management abilities Ability to handle high-pressure situations and manage Guest flows efficiently. Proficient in developing and implementing training and operating procedures.
Languages: Fluent in Arabic, Excellent English.
Core Competencies: Leadership and mentorship skills. Problem-solving and creativity. Strong work ethics and integrity. Strong focus on Guest flow in Entry and Exit point and delivering excellent guest services. Attention to detail and ability to adapt to operational needs. Passion for creating seamless Entry and Exit experiences for guests. Team-oriented and collaborative mindset</div>

<div>
 We are searching for a dedicated and experienced Assistant Manager - Aquatics to join our team at Six Flags Qiddiya City and Aquarabia. As the Assistant Manager - Aquatics, you will be responsible for assisting in the overall management and operations of the aquatic facility, including the swimming pools, water slides, and other water attractions. You will play a key role in ensuring the safety of our guests and promoting a positive and enjoyable aquatic experience.
 
 
 Your responsibilities will include supervising a team of lifeguards and ensuring they are trained and prepared to respond to potential emergencies. You will also assist in the development and implementation of standard operating procedures, ensuring compliance with all safety regulations and industry best practices.
 
 
 In addition, you will be responsible for monitoring water park operations, including water quality control, maintenance, and cleanliness. You will coordinate with other departments to ensure seamless operations and guest satisfaction. This role requires flexibility in working hours, as it involves shifts, weekends, and holidays depending on operational needs.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in overseeing the daily operations of the aquatic facility, including water park attractions, swimming pools, and water slides
 </li>
 <li>
 Ensure the safety of guests and enforce all safety rules and regulations
 </li>
 <li>
 Supervise and train a team of lifeguards, ensuring they are prepared to respond to emergencies effectively
 </li>
 <li>
 Assist in the development and implementation of standard operating procedures to ensure safe and efficient operations
 </li>
 <li>
 Monitor water quality and ensure proper chemical levels and treatment
 </li>
 <li>
 Coordinate with other departments to ensure seamless operations and guest satisfaction
 </li>
 <li>
 Oversee the cleanliness and maintenance of the aquatic facility
 </li>
 <li>
 Handle guest inquiries, concerns, and complaints in a professional and timely manner
 </li>
 <li>
 Conduct regular inspections and safety checks of the aquatic facility and equipment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Previous experience in a supervisory role in a water park or similar aquatic facility
 </li>
 <li>
 Lifeguard certified, and knowledgeable in pool safety and rescue techniques
 </li>
 <li>
 Strong knowledge of water park operations and safety regulations
 </li>
 <li>
 Excellent communication and leadership skills
 </li>
 <li>
 Ability to effectively train and supervise a team
 </li>
 <li>
 Strong problem-solving and decision-making skills
 </li>
 <li>
 Flexibility in working hours, including shifts, weekends, and holidays
 </li>
 <li>
 High level of professionalism and customer service skills
 </li>
 <li>
 Ability to handle emergencies calmly and effectively
 </li>
 <li>
 Knowledge of water quality control and maintenance practices
 </li>
 <li>
 First Aid and CPR certified
 </li>
 <li>
 Ability to lift heavy objects and perform physical tasks as needed
 </li>
 <li>
 Experience with water park attractions and slides is a plus
 </li>
 <li>
 Understanding of health and safety regulations and industry best practices
 </li>
 </ul>
</div>

Assistant Manager - Aquatics

<div>We are searching for a dedicated and experienced Assistant Manager - Aquatics to join our team at Six Flags Qiddiya City and Aquarabia. As the Assistant Manager - Aquatics, you will be responsible for assisting in the overall management and operations of the aquatic facility, including the swimming pools, water slides, and other water attractions. You will play a key role in ensuring the safety of our guests and promoting a positive and enjoyable aquatic experience.
Your responsibilities will include supervising a team of lifeguards and ensuring they are trained and prepared to respond to potential emergencies. You will also assist in the development and implementation of standard operating procedures, ensuring compliance with all safety regulations and industry best practices.
In addition, you will be responsible for monitoring water park operations, including water quality control, maintenance, and cleanliness. You will coordinate with other departments to ensure seamless operations and guest satisfaction. This role requires flexibility in working hours, as it involves shifts, weekends, and holidays depending on operational needs.
Job Responsibilities:<ul><li>Assist in overseeing the daily operations of the aquatic facility, including water park attractions, swimming pools, and water slides.</li><li>Ensure the safety of guests and enforce all safety rules and regulations.</li><li>Supervise and train a team of lifeguards, ensuring they are prepared to respond to emergencies effectively.</li><li>Assist in the development and implementation of standard operating procedures to ensure safe and efficient operations.</li><li>Monitor water quality and ensure proper chemical levels and treatment.</li><li>Coordinate with other departments to ensure seamless operations and guest satisfaction.</li><li>Oversee the cleanliness and maintenance of the aquatic facility.</li><li>Handle guest inquiries, concerns, and complaints in a professional and timely manner.</li><li>Conduct regular inspections and safety checks of the aquatic facility and equipment.</li></ul> 
Requirements<ul><li> 
Previous experience in a supervisory role in a water park or similar aquatic facility.</li><li>Lifeguard certified, and knowledgeable in pool safety and rescue techniques.</li><li>Strong knowledge of water park operations and safety regulations.</li><li>Excellent communication and leadership skills.</li><li>Ability to effectively train and supervise a team.</li><li>Strong problem-solving and decision-making skills.</li><li>Flexibility in working hours, including shifts, weekends, and holidays.</li><li>High level of professionalism and customer service skills.</li><li>Ability to handle emergencies calmly and effectively.</li><li>Knowledge of water quality control and maintenance practices.</li><li>First Aid and CPR certified.</li><li>Ability to lift heavy objects and perform physical tasks as needed.</li><li>Experience with water park attractions and slides is a plus.</li><li>Understanding of health and safety regulations and industry best practices.</li></ul></div>

<div>At Six Flags Qiddiya &amp; AquArabia, The Manager &ndash; Guest Operations, is responsible for management of the daily operations of the Guest Relations, Admissions, Rentals and VIP divisions. This position is responsible for providing support and management oversight to all team members and senior management within the team. Executes plans that support guest satisfaction improvement, employee development, and work environment enhancements. The role will initially work to develop and deliver the ticketing system from an operational perspective. The role will also focus on department specific standard operating procedures, and training.
JOB-SPECIFIC
Pre-Opening:<ul><li>Work closely with senior managers for the product line, including ticketing, fast-passes, Water Theme Park adventure</li></ul>
experiences, VIP products and any additional items relating to upsell in line with the approved Six Flags and Water Theme
Park business plans.<ul><li>Take lead for guest operations when working with wider teams to develop the park-wide ticketing strategy including guest</li></ul>
experiences, fast pass, VIP services, cabana rentals, annual passes, and memberships.<ul><li>Contribute towards and execute the upselling and cross-selling strategy across both parks to achieve the business plan</li></ul>
objectives, review and update as required.<ul><li>Closely work alongside ticketing system providers and IT to set up the system according to the business scope, ensuring all</li></ul>
stages of setup, testing, implementation and handover are covered thoroughly.<ul><li>Work collaboratively with wider teams, focusing on digital guest journey that meet target Key Performance Indicators for the</li></ul>
guest experience, and satisfaction focusing on online bookings, mobile app development and Guest Satisfaction surveys.<ul><li>Work closely with both Six Flags Qiddiya and Water Theme Park operations team to ensure efficient documentation, training</li></ul>
and guest experience management is in place to support seamless day-to-day operations.<ul><li>Develop all Guest Operations documentation covering department information, Standard operating procedures, risk</li></ul>
assessments and front-line training.<ul><li>Support management in interface with project team during construction for all building fit outs and on-going handover and</li></ul>
development related tasks.<ul><li>Support senior managers in the plan and execution of operations for Call Centre/Support team including the feedback</li></ul>
management system.
Operations:<ul><li>Responsible for the overall safety of all Guest and Colleagues within and while visiting Six Flags Qiddiya and Water Theme Park.</li><li>Management of day-to-day efficiency of all aspects of ticketing, guest services, park access, VIP Groups and Cabana rentals.</li><li>Manage the day-to-day performance of the team, including performance management reviews and development plans.</li><li>Support the wider team in all aspects of VIP and VVIP arrival process and in park experience; managing tours, special requests,</li></ul>
and VIP services as required.<ul><li>Work closely with co-workers in managing the park-wide contact center/support team to assist guests on all aspects of</li></ul>
communication and feedback. 
Requirements 
Education:
BSc in Business Administration, or Masters degree in degree in preferred.
Experience:
3-5 years industry middle east / international work. Large Waterpark or Theme Park or Cruise Line Management.
Pre-opening and/or Project Management in Ticketing , Guest Services/Front Line operations
Skills:
Professional knowledge &amp; use of key systems used
within the water theme park.
Languages: Professional understanding &amp;
communication of English (written &amp; spoken)
Advanced knowledge of compliance and regulations and Saudi Labor law
Core Competencies:
Self-Actualization &amp; Fulfilment: Proficiency Level &ndash; ADVANCED
Team Synergy &amp; Development: Proficiency Level - ADVANCED
Entrepreneurial Mindset &amp; Drive: Proficiency Level - ADVANCED
Business Acumen &amp; Diligence: Proficiency Level - ADVANCED</div>

Manager - Guest Operations

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837 host i entry operations aquarabia jobs In Riyadh

Host I - Entry Operations (Aquarabia)

Host I - Entry Operations (Aquarabia)

Team Leader II - Entry Operations (Aquarabia)

Team Leader II - Entry Operations (Aquarabia)

Assistant Manager - Aquatics

Assistant Manager - Aquatics

Manager - Guest Operations