housekeeping attendant

call center agent

housekeeping coordinator

housekeeping supervisor

spa receptionist

hotel front desk clerk

Millennium Place Doha

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.&middot; Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.&middot; Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.&middot; Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.&middot; Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.&middot; Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.&middot; Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.&middot; Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.&middot; Safeguard guest privacy by refraining from disclosing any guest details.&middot; Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.&middot; Uphold environmental, health, and safety standards in alignment with organizational policies.&middot; Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.Job Types: Full-time, PermanentPay: QAR2,000.00 per month

Front Desk Agent

Grand Tourist Hotel Muscat

Position Overview Welcome guests, answer their inquiries, resolve problems, and provide an outstanding first impression at all times. Handle check-in/check-out, assist VIPs, respond to special requests, and support a positive, professional hotel environment.Key Responsibilities<ul><li>Greet and check in/out guests promptly and courteously</li><li>Answer guest questions and resolve complaints with a solutions-focused attitude</li><li>Be knowledgeable about all room types, hotel status, events, group/VIP arrivals, and regular guest preferences</li><li>Handle arrivals/departures, safe deposit boxes, and necessary paperwork according to procedures</li><li>Respond to and fulfill guest requests, arrange celebrations, and manage special amenities</li><li>Maintain front desk and lobby cleanliness</li><li>Upsell hotel amenities and contribute to revenue goals</li><li>Record and report complaints; ensure prompt issue resolution</li><li>Support new staff training and monitor performance</li><li>Coordinate with Housekeeping, Concierge, F&amp;B, Reservations, and Accounts for seamless service</li><li>Collect feedback for continuous improvement and report challenges to management</li><li>Maintain guest confidentiality, monitor security, and report suspicious activity</li><li>Ensure handovers and payment security; do not hold passports at reception</li><li>Know and follow all health, safety, fire, and emergency policies</li><li>Wear uniform and maintain high appearance and hygiene standards</li></ul>Requirements<ul><li>Experience in hospitality or customer-facing role</li><li>Warm, professional, solution-oriented communicator</li><li>Attention to detail and organizational skills</li><li>Able to multitask and stay calm under pressure</li><li>Basic computer proficiency (PMS &amp; Microsoft Office)</li><li>Willingness to work flexible shifts, weekends, holidays</li><li>Commitment to exceptional guest service</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a Valid QID?</li><li>Can you provide NOC for Sponsorship Transfer?</li><li>Can you Start Immediately?</li></ul>

Guest Service Agent (Female Arabic Nationality)

PULLMAN

<div>Company Description 
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
What you will be doing:<ul><li>
Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.</li><li>
Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.</li><li>
Monitor room status, manage guest complaints, and ensure guest satisfaction.</li><li>
Maintain accurate guest profiles and follow VIP protocols.</li><li>
Adhere to local government requirements and Pullman guidelines for guest management.</li></ul> 

Qualifications 
Your experience and skills include:<ul><li>
Thriving in fast-paced environments and love creating memorable guest experiences.</li><li>
Previous experience in hospitality is a strong advantage.</li><li>
Tech-savvy with Opera or similar systems</li><li>
Guest-oriented, approachable, and genuinely service-minded</li><li>
Fluency in English; additional languages are great asset</li><li>
Sales-driven mindset</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Welcomer (Front Office Agent)

Marriott International

<div>Additional Information 
Job Number25144500 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Rooms Controller

Rixos

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Spa Receptionist
This position serves as the first point of contact for spa guests, providing exceptional service through efficient booking, welcoming guests, and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.<ul><li>
Greet guests warmly and assist with check-in, appointments, and inquiries.</li><li>
Manage spa reservations through phone, email, and in-person requests.</li><li>
Provide detailed information about spa treatments, services, and promotions.</li><li>
Maintain accurate guest records and process payments efficiently.</li><li>
Ensure the reception area is clean, organized, and welcoming.</li><li>
Handle guest complaints and feedback professionally.</li><li>
Support spa team members with administrative tasks and scheduling.</li><li>
Monitor and maintain front desk supplies and inventory.</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent; certification in hospitality or customer service is a plus.</li><li>
Minimum of 2 years of experience in a receptionist or front desk role, preferably in a spa or luxury hotel.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proficiency in using reservation systems and Microsoft Office.</li><li>
Strong organizational and multitasking abilities.</li><li>
Fluency in English; additional languages such as Arabic, Russian, or Turkish are an advantage.</li><li>
Knowledge of spa services, treatments, and products.</li><li>
Experience in cash handling and POS systems.</li></ul> 

Additional Information</div>

Spa Receptionist

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25148526
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 
 
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Supervisor (Front Office Admin)

POSITION PURPOSEGuest service Driver to assist in achieving highest level of Guest Satisfaction by providing efficient, friendly, attentive Guest Transfer Service. To welcome guests to the hotel from the Airport and at all times assist the guest with luggage during Airport Transfer. At all times, ensures Superior, personalized, quality Guest Services are provided to guests. Always displays a professional, positive, and friendly image of the hotel as he plays a crucial role in Guest Satisfaction.ESSENTIAL FUNCTIONS:<ul><li>Demonstrate initiative &amp; responsibility at all times.</li><li>Ensure Guest Service Vehicle is clean, odor free, fueled enough, and ready to receive guest.</li><li>Check and report to Transport in &ndash; charge of any damage/accident of the vehicle before resuming duty.</li><li>Ensure to check and secure a copy of the daily transportation control sheet and trace report, follow up on the guest transfer.</li><li>Ensure vehicle is ready at Airport 15minutes before guest arrival time, demonstrate initiative to cross-check flight time report any changes to transportation in charge/Front office.</li><li>Communicates effectively with both external and internal customers.</li><li>Ensure to welcome &amp; farewell guests as per hotel standard / training provided.</li><li>To wear the correct uniform at all times and maintain standards of appearance, personal hygiene, behavior and discipline.</li><li>Ensure to log all movements of the vehicle, and park the vehicle in a designated location when not in use.</li><li>Ensure efficient communication must be maintained with transport in charge regarding guest transfer/any challenges.</li><li>Ensure to notify the Front Desk of respective hotels of the Guest&rsquo;s arrival 5-10 minutes before arrival at the property(for pre-registering,etc.)</li></ul>SUPPORTIVE FUNCTIONS:<ul><li>Ensure all activities are carried out honestly, ethically respecting local culture and Local Law.</li><li>To attend meetings and training required by Supervisor.</li><li>To be fully aware of the Health &amp; Safety Policy.</li><li>To be aware of fire, bomb procedures, and emergency procedures.</li><li>Take care in work to avoid accidents.</li><li>Report suspicious packages.</li><li>Strong communication with Transportation in charge/Front Desk personnel.</li><li>Key relationship with all departments, Reservations, and Accounts, coordinate for smooth operations.</li><li>Work as team with employees from all departments to ensure FO objectives are met.</li><li>Accept and follow through with any other assignment given by Supervisor/Transportation.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have a Valid Qatar ID?</li><li>Can you get NOC for Sponsorship Transfer?</li><li>If Selected for the Role how soon you can join with us?</li></ul>

Driver

Explore 591+ Hotel front desk clerk in Doha this September. Find roles across top companies and apply now to boost your career.