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Mirage

<div>
 
 
 Job Description:
 
 
 
 The HR Operations Officer responsible for aligning HR practices with Mirage Misr&rsquo;s business objectives while coordinating HR activities for the Egypt operation. Working closely with the HR team in the Dubai Head Office, he/she will support the implementation of HR processes for Mirage Misr, ensuring compliance with Egyptian labour law and smooth coordination across all HR functions. This role will be essential in ensuring the efficient start-up and ongoing growth of Mirage Misr while maintaining alignment with Mirage&rsquo;s regional direction and standards. The HR Operations officer will be responsible for delivering accurate, timely, and efficient HR administrative and operational support throughout the employee lifecycle.
 
 
 
 
 
 
 Qualifications and Experience
 
 
 <ul>
 <li>
 Strong HR operations and coordination skills
 </li>
 <li>
 3 to 5 years of experience in HR
 </li>
 <li>
 Familiarity with Labour law in Egypt
 </li>
 <li>
 Proficiency in English &amp; Arabic
 </li>
 <li>
 Strong organisational and documentation skills
 </li>
 <li>
 Service-oriented and proactive approach.
 </li>
 <li>
 Excellent interpersonal, negotiation, and problem-solving skills
 </li>
 <li>
 Knowledge of HR systems, databases and HR Metrics
 </li>
 <li>
 Proficient in MS Office (Excel, Word, PowerPoint).
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Ensure smooth HR operations by effectively managing documentation, reporting, and day-to-day coordination between the Egypt office and Dubai HQ
 </li>
 <li>
 Drive the local execution of all HR processes, including recruitment, onboarding, employee relations, performance management, and offboarding for Mirage Misr operations in coordination with HR management in Dubai.
 </li>
 <li>
 Maintain accurate and confidential employee records while updating HR systems and databases.
 </li>
 <li>
 Ensure company policies and procedures are legally compliant with the Egypt Labour Law
 </li>
 <li>
 Support employee relations by addressing inquiries and assisting with disciplinary or grievance procedures under Dubai HR&rsquo;s guidance
 </li>
 <li>
 Support medical Insurance renewal processes for the Company Group Insurance policy and all HR local vendor management processes
 </li>
 <li>
 Act as a local point of contact for HR-related matters in Mirage Misr
 </li>
 <li>
 Leverage HR data and reporting capabilities to support the business in people related matters
 </li>
 <li>
 Drive Employee engagement in Mirage Misr, including surveys and feedback analysis to execute local engagement initiative with management
 </li>
 </ul>
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
 
</div>

HR Operations Officer

Alfanar Projects

<div>
 Job description:
 
 
 
 Profile Description &ndash; HSE/Safety Officers/Engineers (Electrical Power Plant &amp; Turbines)
 
 
 We are seeking a qualified&nbsp;HSE Officer/Engineers&nbsp;with proven expertise in power generation, turbine operations, and high-voltage electrical systems. The role is responsible for ensuring compliance with all HSE standards, implementing safe systems of work, and fostering a zero-incident culture across power plant, Rotatory equipment and turbine projects.
 
 
 &nbsp;
 
 
 The ideal candidate will have strong knowledge of&nbsp;turbine erection, commissioning, rotating equipment hazards, confined space entry, lockout/tagout procedures, and fire safety systems. By combining technical competence with proactive safety leadership, the HSE Officer will safeguard personnel, equipment, and the environment while driving continuous improvement in health and safety performance.
 
 
 &nbsp;
 
 
 Job Description
 
 
 Position Purpose
 
 
 This position exists to ensure strict compliance with health, safety, and environmental (HSE) regulations in power generation facilities, including electrical power plants, turbine operations, and associated infrastructure. The HSE Officer/Engineer applies technical knowledge of heavy electrical/mechanical systems, turbines, and power generation hazards to promote a positive safety culture and to protect people, equipment, and the environment.
 
 
 &nbsp;
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Implement and monitor all safety requirements as per company policy, client-approved LPP, and relevant regulatory standards specific to power plant and turbine projects.
 </li>
 <li>
 Review work schedules and identify HSE risks associated with turbine erection, commissioning, electrical works, high-voltage systems, confined spaces, heavy lifts, and rotating equipment.
 </li>
 <li>
 Ensure supervisors and foremen conduct daily safety reviews focusing on turbine, generator, boiler, and electrical substation activities.
 </li>
 <li>
 Verify that operators, electricians, and turbine technicians are trained, competent, and certified for specialized tasks such as high-voltage isolation, turbine alignment, and heavy lifting.
 </li>
 <li>
 Identify potential risks (fire, arc flash, mechanical failure, dropped objects, vibration-related hazards) and ensure corrective actions are implemented promptly.
 </li>
 <li>
 Adopt and enforce a zero-incident safety culture across all turbine and plant operations.
 </li>
 <li>
 Report any safety violations immediately to the HSE Manager/Project Manager and recommend preventive measures.
 </li>
 <li>
 Ensure safe usage of tools, lifting equipment, lockout/tagout devices, and monitoring instruments specific to power plant operations.
 </li>
 <li>
 Enforce PPE compliance (arc-rated clothing, hearing protection, safety belts, gloves, safety shoes, hard hats, fall arrest systems, etc.).
 </li>
 <li>
 Conduct daily HSE inspections at turbine halls, substations, control rooms, and confined spaces to ensure adherence to safety protocols.
 </li>
 <li>
 Promote awareness programs and toolbox talks focusing on turbine-specific hazards such as rotating machinery, noise, vibration, heat stress, and high-voltage exposure.
 </li>
 <li>
 Stop any unsafe work activities, particularly those involving energized systems, turbine maintenance, or high-risk lifting operations.
 </li>
 <li>
 Ensure availability and readiness of emergency response systems (fire protection, spill kits, rescue equipment) across the plant.
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 <ul>
 <li>
 Diploma/Degree in Engineering or Occupational Health &amp; Safety (preferred).
 </li>
 <li>
 NEBOSH IGC&nbsp;
 </li>
 <li>
 Minimum 5&ndash;9 years&rsquo; experience as an HSE professional in electrical power plant/turbine or heavy electrical projects.
 </li>
 <li>
 Strong knowledge of turbine operations, electrical safety (HV/EHV), lockout-tagout (LOTO), confined space entry, and fire safety.
 </li>
 <li>
 Excellent communication and leadership skills to drive a proactive safety culture.
 </li>
 </ul>
 
 Note:Job location - KSA
 
</div>

HSE/Safety Officers/Engineers (Electrical Power Plant & Turbines)

Reference Agency

<div>
 
 The
 
 HR Operations Lead / Manager
 
 will manage daily HR operations across multiple countries, ensuring seamless
 
 onboarding, payroll, and compliance
 
 for both in-house and outsourced teams.
 
 
 This role requires strong hands-on experience in
 
 BPO/outsourcing operations
 
 and in-depth familiarity with
 
 governmental labor platforms
 
 such as
 
 GOSI
 
 ,
 
 WPS
 
 ,
 
 MOHRE
 
 , and
 
 Qiwa
 
 .
 
 
 The right candidate will play a key role in standardizing HR processes across the region while ensuring compliance with local regulations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 - HR Operations &amp; Process Management
 
 
 <ul>
 <li>
 Oversee daily HR operations across Egypt, UAE, and KSA.
 </li>
 <li>
 Manage the onboarding, offboarding, and full employee lifecycle for both internal and outsourced staff.
 </li>
 <li>
 Implement standardized HR processes, policies, and documentation.
 </li>
 <li>
 Lead HR administrative activities including contracts, renewals, and visa processes (UAE &amp; KSA).
 </li>
 </ul>
 
 
 - Payroll &amp; Compliance
 
 
 <ul>
 <li>
 Supervise payroll processing and ensure compliance with WPS (Wage Protection System) and local labor laws.
 </li>
 <li>
 Manage social insurance and tax submissions in Egypt and GOSI compliance in KSA.
 </li>
 <li>
 Ensure accurate data entry and maintenance across HRIS and government portals.
 </li>
 </ul>
 
 
 - Employee Relations &amp; Coordination
 
 
 <ul>
 <li>
 Act as the regional focal point for HR operations between Egypt, UAE, and KSA offices.
 </li>
 <li>
 Support business units with manpower planning, contract structuring, and documentation.
 </li>
 <li>
 Coordinate with finance and legal teams to ensure adherence to employment regulations.
 </li>
 </ul>
 
 
 - Vendor &amp; Outsourcing Management
 
 
 <ul>
 <li>
 Manage relationships with outsourcing partners, staffing agencies, and government offices.
 </li>
 <li>
 Oversee onboarding and payroll for outsourced staff under BPO models.
 </li>
 <li>
 Maintain accurate service-level reporting and HR metrics.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Human Resources, Business Administration, or a related field
 
 (Master&rsquo;s preferred).
 </li>
 <li>
 
 6&ndash;10 years
 
 of progressive experience in
 
 HR Operations, Payroll, or HR Administration
 
 , ideally within
 
 BPO or outsourcing industries
 
 .
 </li>
 <li>
 Strong working knowledge of
 
 GOSI, WPS, Qiwa, MOHRE
 
 , and other GCC government systems.
 </li>
 <li>
 Experience managing multi-country HR operations (Egypt, UAE, KSA).
 </li>
 <li>
 Excellent understanding of regional labor laws and compliance.
 </li>
 <li>
 Strong analytical, communication, and problem-solving skills.
 </li>
 <li>
 Fluent in
 
 English &amp; Arabic
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Operational Excellence &amp; Process Optimization
 </li>
 <li>
 Regional Compliance Management
 </li>
 <li>
 Stakeholder Coordination
 </li>
 <li>
 Employee Experience Management
 </li>
 <li>
 High Attention to Detail
 </li>
 <li>
 Leadership &amp; Team Management
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary based on experience and region
 </li>
 <li>
 Medical and social insurance
 </li>
 <li>
 Regional exposure (Egypt &ndash; UAE &ndash; KSA)
 </li>
 <li>
 Dynamic, tech-driven work environment
 </li>
 <li>
 Career growth opportunities across the MENA region
 </li>
 </ul>
</div>

Human Resources Operations Manager

Innovo Group

<div>
 Role Purpose
 
 We are looking for a motivated and detail-oriented HR Trainee to support our HR Operations team. The trainee will gain hands-on experience in various HR operational functions including employee onboarding, data management, attendance and leave tracking, payroll assistance, and HR policy implementation. This is an excellent opportunity to learn the fundamentals of HR operations in a dynamic work environment.
 
 Key Accountabilities
 <ul>
 <li>
 Assist in maintaining employee records and HR databases (both physical and digital).
 </li>
 <li>
 Support the onboarding process by preparing documentation, coordinating orientation schedules, and assisting new hires.
 </li>
 <li>
 Help monitor and manage attendance, leaves, and absenteeism records.
 </li>
 <li>
 Assist in payroll data collection and verification by coordinating with payroll and finance teams.
 </li>
 <li>
 Support the implementation of HR policies and procedures.
 </li>
 <li>
 Assist in organizing employee engagement activities and HR events.
 </li>
 <li>
 Support the preparation of reports related to HR metrics such as turnover, headcount, and attendance.
 </li>
 <li>
 Respond to routine employee queries related to HR policies and procedures.
 </li>
 <li>
 Coordinate with various departments to ensure smooth HR operations.
 </li>
 <li>
 Learn and assist with compliance-related documentation and audits.
 </li>
 </ul>
 Qualifications, Experience, Knowledge &amp; Skills
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 Basic understanding of HR operations and processes.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Proficient in MS Office (Word, Excel, PowerPoint).
 </li>
 <li>
 Ability to handle confidential information with discretion.
 </li>
 <li>
 Eagerness to learn and work in a fast-paced environment.
 </li>
 <li>
 Attention to detail and accuracy.
 </li>
 </ul>
</div>

Trainee

Expleo Group

<div>
 We are seeking a detail-oriented and efficient HR Operations Specialist to join our Human Resources team. This role is essential in ensuring the smooth and effective operation of HR processes and systems. The HR Operations Specialist will handle a variety of administrative and operational tasks, supporting the HR department in delivering high-quality services to employees.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 HR Administration: Manage employee records, ensuring all information is accurate, up-to-date, and compliant with legal requirements.
 </li>
 <li>
 Onboarding and Offboarding: Coordinate the onboarding process for new hires, including preparing offer letters, conducting orientation sessions, and ensuring all necessary paperwork is completed. Manage the offboarding process for departing employees.
 </li>
 <li>
 HR Systems Management: Maintain and update HR systems and databases, ensuring data integrity and confidentiality.
 </li>
 <li>
 Compliance: Ensure HR practices comply with local, state, and federal regulations. Assist with audits and reporting requirements.
 </li>
 <li>
 Employee Relations: Serve as a point of contact for employee inquiries and issues, providing guidance and support as needed.
 </li>
 <li>
 HR Reporting: Generate and analyze HR reports, providing insights and recommendations to HR leadership.
 </li>
 <li>
 Process Improvement: Identify opportunities to streamline and improve HR processes, contributing to the overall efficiency of the HR function.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree
 </li>
 <li>
 Experience: Previous experience in HR operations or a similar administrative role is preferred.
 
 
 </li>
 </ul>
 
 Essential Skills
 
 
 
 <ul>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Excellent attention to detail and accuracy.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 <li>
 Familiarity with HR software and systems (e.g., HRIS, payroll systems).
 </li>
 <li>
 Excellent communication skill in German and English and good interpersonal skills.
 </li>
 <li>
 Ability to handle sensitive and confidential information with discretion.
 </li>
 <li>
 Problem-solving skills and a proactive approach to tasks.
 </li>
 </ul>
</div>

HR Operations Specialist (German speaker)

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A fast-growing premium artisan bakery established in 2019 and headquartered in New Cairo.
 
 
 The company is known for its handcrafted pastries, desserts, and gourmet treats, offering an exceptional customer experience through creativity, quality, and innovation. With multiple branches across the city, it continues to expand its footprint while maintaining a vibrant and passionate work culture.
 
 
 
 
 
 
 Job Summary
 
 
 
 The
 
 Human Resources Business Partner (HRBP)
 
 will play a key role in driving HR operations across recruitment, personnel, and payroll functions. This role ensures alignment between business goals and people strategies, maintaining compliance with labor laws while fostering a positive and high-performing work environment. The HRBP will act as a trusted advisor to management, supporting end-to-end HR processes and contributing to the company&rsquo;s growth and culture.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and manage the full recruitment cycle, including job posting, screening, interviewing, and onboarding.
 </li>
 <li>
 Oversee personnel administration, ensuring accuracy of employee records and compliance with labor and social insurance laws.
 </li>
 <li>
 Manage payroll processing, ensuring timely and accurate salary calculations, deductions, and social/medical insurance contributions.
 </li>
 <li>
 Handle all interactions with government authorities related to labor, social insurance, and medical insurance matters.
 </li>
 <li>
 Maintain and update HR databases and reports covering attendance, leaves, headcount, and employee status.
 </li>
 <li>
 Provide HR guidance and support to managers and employees on policies, performance, and employee relations.
 </li>
 <li>
 Participate in HR planning, identifying workforce needs, and implementing employee engagement initiatives.
 </li>
 <li>
 Ensure smooth HR operations and alignment with the company&rsquo;s strategic goals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in HR operations, including recruitment, personnel, and payroll.
 </li>
 <li>
 Prior experience in the
 
 F&amp;B or retail industry
 
 is preferred.
 </li>
 <li>
 Strong communication and interpersonal skills with the ability to build trusted relationships.
 </li>
 <li>
 Excellent knowledge of Egyptian labor law, social, and medical insurance regulations.
 </li>
 <li>
 Proficiency in HR systems and Microsoft Office (Excel, Word, Outlook).
 </li>
 <li>
 Good command of English.
 </li>
 <li>
 HR certification or diploma is a plus.
 </li>
 </ul>
 <li>
 </li>
</div>

Human Resources Business Partner

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Financial Operations Officer:
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 
 
 Responsible for managing and investigating disputed transactions, processing chargebacks, and ensuring compliance with regulatory and card network guidelines. Works closely with internal teams and external partners to resolve cases efficiently and minimize financial loss.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 
 
 <ul>
 <li>
 Handle chargeback cases in line with company regulations and internal policies.
 </li>
 <li>
 Manage collection fees processes in accordance with company regulations and internal policies.
 </li>
 <li>
 Management and resolution of chargeback disputes.
 </li>
 <li>
 Investigate chargeback disputes efficiently and accurately
 </li>
 <li>
 Take suitable action to resolve the disputes including processing refunds and/or debits to merchants or merchants or writing off
 </li>
 <li>
 Communication with internal teams and financial institutions to resolve disputes efficiently
 </li>
 <li>
 Review and analyze chargeback claims to determine dispute eligibility
 </li>
 <li>
 Gather, Prepare and submit compelling evidence to dispute chargebacks within strict deadlines.
 </li>
 <li>
 Document findings, generate reports, and provide recommendations to improve disputes success rates.
 </li>
 <li>
 Monitor and track chargeback cases to identify areas of process improvement
 </li>
 <li>
 Monitor disputed transactions for possible fraudulent activity
 </li>
 <li>
 Identify financial exposures and work internally with stakeholders for a recovery plan
 </li>
 <li>
 Collaborate with internal teams including finance, operations, and customer support to gather settlement requirements and resolve related issues. Investigate and assist with customer support-reported tickets.
 </li>
 <li>
 Utilize dashboards and reporting tools to monitor and analyze reconciliation and settlement data.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 1-2 years of experience in chargebacks, or financial operations support role; experience in SaaS or fintech industries is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business, or a related field.
 </li>
 <li>
 Strong analytical and problem-solving skills with attention to detail.
 </li>
 <li>
 Familiarity with financial systems, reconciliation tools, or payment gateways is a plus.
 </li>
 <li>
 Proficiency in Microsoft Excel and reporting tools; experience with dashboards is a plus.
 </li>
 <li>
 Experience in working with support ticketing systems is a plus.
 </li>
 <li>
 Language: Fluent in English and native Arabic.
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Financial Operations Officer
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Financial Operations Officer

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