customer service representative Jobs in Dubai

customer service representative

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GEMS Education

<div>
 
 Job Description
 
 
 
 GEMS Royal Dubai School is looking for an experienced HR Assistant to support the HR Function, ensuring the smooth and efficient operation of HR processes.
 
 
 
 Key Responsibilities include, but not limited to:
 
 
 
 Manage HR Assistant responsibilities in compliance with policies, procedures and systems
 
 
 Maintain the utmost confidentiality and professionalism at all times
 
 
 Creates employee files for all new hires following the standard guidelines set by GEMS
 
 
 Ensure all files both electronic and manual are organized and contain all relevant information and ensure documents are up to date at all times
 
 
 Ensure compliance with all HR systems to maintain employee records
 
 
 Administer, monitor and explain insurance benefits to employees, serve as liaison between employees and insurance carriers. Support employees with insurance related queries.
 
 
 Produce NOC&rsquo;s salary certificates and salary transfer letters as required in a timely manner
 
 
 Produce any other HR related letters as and when required
 
 
 Support ERP project team with input on HR systems, policies and procedures where required
 
 
 Track approval process for all processes where other department signatures are required
 
 
 Run reports from the system as and when required
 
 
 Maintain staff leave records, ensuring accurate data entry in the HR system
 
 
 Support with recruitment process, arranging interviews and assessments.
 
 
 Prepare documents for onboarding including offers, contracts, onboarding forms, welcome information etc
 
 
 Liaise with IT to prepare access cards and laptop etc
 
 
 Liaise with Inclusion teams to arrange safeguarding training for new hires
 
 
 Work with Government relations for work visa/labour contracts for new hires and renewals
 
 
 Work with the School Compliance Officer to arrange KHDA documents for new joiners where appropriate
 
 
 Ensure internal Single Central Record (SCR) is maintained at all times
 
 
 Ensure payroll is informed of any payroll updates in a timely manner
 
 
 Be an active member of the staff wellbeing group
 
 
 Support the School with ensuring Emiratization targets are met
 
 
 To support with any other ad hoc admin tasks for the leadership team as and when requested
 
 
 To embrace the ethos and standards of excellence as defined in the GEMS Cores Values.
 
 
 
 Skills
 
 
 
 Attested Educational qualification, minimum degree level
 
 
 
 Prior Experience In HR Administration In UAE Is Preferred
 
 
 
 Understanding of HR processes is preferred
 
 
 Previous experience in an Education setting is preferred but not essential
 
 
 
 Previous Administration Experience Required
 
 
 
 Proficiency in Microsoft Office Suite and HRIS Systems
 
 
 Strong organizational skills with a keen attention to detail
 
 
 Excellent communication and interpersonal skills
 
 
 Ability to maintain confidentiality and handle sensitive information with discretion
 
 
 Proactive attitude with a willingness to learn and adapt in a face paced environment
 
 
 Ability to multitask and cope with peaks of demand
 
 
 Strong customer service and interpersonal skills
 
 
 Excellent organizational skills
 
 
 This role works all year round (not just term time) and comes with a generous holiday leave allowance of 38 working days per academic year.
 
 
 
 GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
 
 
 
 Education
 
 
 Degree
</div>

HR Assistant

SULITER INTERNATIONAL BUILDING MATERIALS TRADING LLC

Company: Suliter International Building Materials Trading L.L.C. Location: Dubai Position: Admin Assistant (HR &amp; Operations Support) Employment Type: Full-timeAbout Us:Suliter International Building Materials Trading L.L.C. is a well-established company catering to the construction sector, providing high-quality building materials. We are seeking a highly skilled and efficient Admin Executive to join our team immediately.Job Overview:We are looking for a dedicated and detail-oriented Admin Executive who can multitask efficiently and manage both administrative and front desk responsibilities. The ideal candidate must be punctual, highly organized, and proficient in Microsoft Office Suite. This role is crucial in ensuring the smooth operation of our office and supporting various departments.Key Responsibilities:<ul><li>Provide administrative support to the HR and Operations departments to ensure smooth daily functioning of company activities.</li><li>Assist with daily administrative tasks such as data entry, document preparation, and filing.</li><li>Coordinate with various departments to collect and compile data or documents needed for HR and operational tasks.</li><li>Ensure accuracy, efficiency, and professionalism in all tasks.</li><li>Maintain a well-organized and professional office environment.</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of experience in an administrative role, preferably supporting HR and/or Operations functions.</li><li>Proven ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.</li><li>Hands-on experience with MS Office (Word, Excel, PowerPoint, Outlook).</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</li><li>Punctual, efficient, and mindful in work execution.</li><li>Strong organizational skills with keen attention to detail and accuracy.</li><li>Excellent verbal and written communication skills.</li><li>Prior experience in UAE or GCC is preferred.</li><li>Bachelor&rsquo;s degree or equivalent qualification in Business Administration, HR, or related field.</li><li>Must be available to join immediately (no notice period).</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to join immediately?</li><li>What is your expected salary for this role?</li><li>What's your visa status at present?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Admin Assistant

JR Group (Joga Ram Group)

Job post summaryCompany: Joga Ram Group of CompaniesLocation: Dubai - UAEPay: 3,000.00 (AED) - 3,500.00 (AED) per monthJob Type: Full-timeJob description:About the RoleWe are looking for a detail-oriented and proactive Reception Cum Admin to support both administration and human resources functions. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple priorities while ensuring smooth day-to-day operations.Key Accountabilities &amp; ResponsibilitiesReception &amp; Front Desk Management<ul><li>Greet and assist visitors professionally.</li><li>Handle incoming calls and direct them appropriately.</li><li>Maintain a clean and organized reception area.</li><li>Manage couriers, visitor logs, and front desk inquiries.</li></ul>Communication &amp; Coordination<ul><li>Respond to general email/phone inquiries.</li><li>Coordinate with departments for appointments, meeting room bookings, and staff movement.</li><li>Support HR/Admin in scheduling interviews and onboarding guests or new joiners.</li></ul>ERP Management<ul><li>Create and maintain employee profiles in ERP.</li><li>Upload and update documents (passport, visa, Emirates ID, labour card, ILOE, contracts) ensuring accuracy and compliance.</li></ul>Document Tracking<ul><li>Maintain trackers for all document expiries (passport, visa, EID, labour card, medical, insurance, etc.).</li><li>Notify relevant departments for timely renewals.</li></ul>Medical &amp; Onboarding Support<ul><li>Coordinate and support HR for appointments for medical tests, biometric verification, Emirates ID, and Tawjeeh training as a part of visa process.</li><li>Provide end-to-end support during onboarding or visa renewal.</li></ul>Leave &amp; Attendance<ul><li>Record leave applications and rejoining documents.</li><li>Track daily attendance using Bio-Time.</li><li>Prepare and share monthly attendance reports.</li></ul>Cheque &amp; Utility Coordination<ul><li>Release cheques based on approvals and maintain a master log.</li><li>Collect, verify, and submit utility bills (Etisalat, DEWA, SEWA, DU) for processing.</li></ul>Document Control<ul><li>Organize and maintain records of invoices, vouchers, job orders, internal memos, and inter-branch documents.</li><li>Ensure proper filing for audits and easy reference.</li></ul>Vehicle &amp; Asset Management<ul><li>Track service and maintenance schedules of company vehicles.</li><li>Arrange vehicle passing, renewals, and insurance policies.</li></ul>IT &amp; Asset Coordination<ul><li>Work with IT and HR to arrange workstations, email IDs, and system access.</li><li>Maintain logs for asset issuance, transfer, and return with proper documentation.</li></ul>Additional Duties<ul><li>Support HR and management with any additional administrative tasks aligned with business needs.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree , Business Administration, or related field.</li><li>1-2 years of experience in administration and HR support roles (UAE experience preferred).</li><li>Familiarity with UAE labour law and HR best practices.</li><li>Strong knowledge of MS Office and ERP systems.</li><li>Excellent organizational, multitasking, and communication skills.</li><li>Ability to handle confidential information with professionalism.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Medical insurance and other benefits as per UAE law.</li><li>Opportunities for professional growth and development.</li><li>A supportive and collaborative work environment.</li></ul>Apply here : https://erp.jrinteriors.ae/hr-assistant-adminJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthLanguage:<ul><li>Hindi (Preferred)</li></ul>

Reception Cum Admin

Bab Al Shams Desert Resort

<div></div><div><div>Coordinator, Human Resources 
(17513)</div> 
<div></div>
<div>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.</div>
<div>Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai&rsquo;s endless dunes and rich culture.</div> 
<div></div>
<div>
About The Role</div>
<div>
The HR Coordinator is responsible for managing the HR reception desk and serving as the first point of contact for colleagues, ensuring queries are handled courteously and directed appropriately. This role provides administrative support to staff, maintains internal communication channels, and assists in onboarding activities to ensure a smooth new-joiner experience. The HR Coordinator is also responsible for ensuring HR office equipment is functioning efficiently, maintaining accurate employee files and records, and supporting the recruitment process through SuccessFactors by posting vacancies, monitoring applications, and adhering to the defined recruitment procedures.</div>
<div>
Key Duties and Responsibilities</div>
<ul><li>Provides administrative support to colleagues for issuance of letters for various requirements, e.g., Bank letters, letters for applying for a driving license, letters for internet and TV connection, letters to the various consulates for visa travel etc.</li><li>Updates the noticeboards for internal vacancies, training schedules, transport schedules, monthly clinic schedules, new joiner posters, internal announcements, and memos etc.</li><li>Administers and assists the Human Resources Executive on the onboarding activities and induction plans for colleagues to ensure the arrival process is efficient and welcoming.</li><li>Ensures the equipment in the Human Resources Office is properly maintained to ensure maximum productivity, and the ink cartridges are ordered and readily available. Also, order the weekly stationery supplies for the department in Iscala.</li><li>Prepares Purchase Requisitions and follows up with the purchase department for timely delivery of stationery ordered, and invoices are handed to the receiving department for arranging payment.</li><li>Assists the Human Resources Executive with the monthly payroll, leave requests, lieu days accruals etc., as and when required.</li><li>Liaises with the Government Relations Manager in administering the OHC medical renewals well ahead of time to ensure no fines are being imposed for non-compliance of the OHC medical cards for all food, linen, and guest contact handlers.</li><li>Ensures the departmental coordinators / HODs are informed regarding the OHC medical schedule for the colleagues, and transport is arranged for colleagues&rsquo; attendance and back.</li><li>After the OHC cards are received, copies of it are to be made and updated on the generic folder, and also provided to the respective departmental coordinators to be kept updated in their files for HACCP and Dubai Municipality audits.</li><li>Assists the Government Relations Manager with the update of the visa and passport expiry to have it renewed well ahead of time.</li><li>Performs any other duties that may be reasonably required.</li><li>Assists in organizing HR events and activities.</li><li>Meeting Room booking- New Joiners if required</li><li>To perform other duties that management may from time to time reasonably require.</li><li>Assists Recruitment in charge of updating Job Descriptions</li><li>Managing the office</li></ul>
<div>
Experience &amp; Educational Requirements</div>
<ul><li>Higher Degree, preferably in Hotel &amp; Hospitality Management, or Diploma in Human Resources.</li><li>Minimum 2 years&rsquo; experience in an administrative or coordinator role, ideally within the HR department of a 5-star hotel.</li><li>Proficient in SuccessFactors and familiar with HR systems.</li><li>Strong computer literacy in Microsoft Office applications (Word, Excel, PowerPoint) and Canva.</li><li>Well-organized, disciplined, and dependable with strong attention to detail.</li><li>Friendly, approachable, and able to build positive working relationships.</li><li>Ability to work effectively under pressure and meet deadlines.</li><li>Excellent written and spoken English communication skills.</li><li>Professional telephone etiquette and strong interpersonal skills.</li><li>Demonstrates accountability and a proactive approach to personal performance.</li></ul> 
<div></div>
<div>Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Coordinator, Human Resources

Dubai Careers - A Smart Dubai Initiative

<div>
 
 Job Description
 
 
 
 
 Providing support in managing and executing daily HR services across various areas such as recruitment, training, employee affairs, and performance management. Ensuring smooth workflow within the center, contributing to enhancing employee experience, and maintaining compliance with internal procedures and policies.
 
 
 
 
 Qualifications
 
 
 
 
 Bachelor&rsquo;s Degree:
 
 5 to 10 years of experience
 
 
 
 Human Resources Management
 
 
 
 
 Job Category
 
 
 
 Human Resources (Human Resources)
 
 
 
 Advertiser
 
 
 
 Emirates International Accreditation Center
 
 
 
 Educational-level
 
 
 
 Bachelor
 
 
 
 Required Nationality
 
 
 
 UAE Only
 
 
 
 Monthly Salary
 
 
 
 20001-30000
 
 
 
 Schedule-Time
 
 
 
 Full time
 
 
 
 Job Posting
 
 
 
 22/09/2025
 
 
 
 Unposting Date
 
 
 
 23/10/2025
</div>

Principal Human Resources Officer

Marriott International

<div>Additional Information 
Job Number25150634 
Job CategoryHuman Resources 
LocationThe St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Housing Supervisor and Associate Relations - The St. Regis Downtown Dubai

ASICO

<div><h3 class="jobSectionHeader">Job Summary:</h3>
We are looking for a proactive and organized HR Specialist to support day-to-day HR operations. The ideal candidate will have at least 1 year of experience in human resources and will assist with recruitment, onboarding, employee records, and HR administrative tasks.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Support the recruitment process, including job postings, screening resumes, and coordinating interviews.
</li><li>Assist in the onboarding and orientation process for new hires.
</li><li>Maintain and update employee records and HR databases.
</li><li>Provide administrative support for HR programs and initiatives.
</li><li>Assist with payroll documentation, attendance, and leave tracking.
</li><li>Respond to employee inquiries regarding HR policies, procedures, and benefits.
</li><li>Ensure compliance with labor laws and company policies.
</li><li>Participate in HR projects such as employee engagement, training coordination, and performance reviews.
</li></ul>Requirements<ul>
<li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
</li><li>Minimum 0-1 year of experience in an HR-related role.
</li><li>Good knowledge of HR functions and best practices.
</li><li>Excellent organizational and time-management skills.
</li><li>Strong communication and interpersonal skills.
</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).
</li><li>Familiarity with HR software or systems is a plus.</li></ul></div>

Human Resource Specialist - Emiratization

Explore 4436+ Hr support in Dubai this October. Find roles across top companies and apply now to boost your career.