icam engineer

icam architect

Accenture Federal Services

<div></div><div><div><div><div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.</div>
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<div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.</div>
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<div>Join us to drive positive, lasting change that moves missions and the government forward!</div><br>
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<p><b>The work:</b></p>
<p>
In this role, you will onboard client applications to new Okta and SailPoint identity governance and administration (IGA) solutions in an Identity, Credentialing, and Access Management (ICAM) program. As part of onboarding, you will:</p>
<ul>
<li>Coordinate meetings with application teams to gather onboarding requirements and execute integration</li>
<li>Orchestrate activities of separate technical integration, business process re-engineering, and change management teams</li>
<li>To facilitate the onboarding process, you will prepare job aids, runbooks, and other deliverables as-needed. For this role, you should have strong communication skills, understand change management concepts, and understand ICAM basics.</li>
</ul>
<p><b>Here's what you need:</b></p>
<ul>
<li>3+ years of ICAM experience supporting either Okta and/or SailPoint Solutions</li>
<li>Experience gathering requirements from clients</li>
<li>Experience preparing job aids, runbooks and other materials to help implement an ICAM solution</li>
</ul>
<p><b>Bonus points:</b></p>
<ul>
<li>Experienced in the acquisition, design, sizing, deployment, installation, maintenance, operating and usage of the Government Enterprise networks</li>
<li>Familiarity with the NIST 800, FedRAMP, Risk Management Framework, Security Controls, and the Federal Information Security Modernization Act (FISMA) operating standards and applicable guidelines</li>
<li>Experience working in or with the US federal government clients</li>
<li>You have one or more of the following certifications:</li>
<li><ul><li>Identity &amp; Access Management (SailPoint, Okta, CyberArk, ForgeRock)</li>
<li>Networking (Cisco, Palo Alto, Juniper)</li>
<li>Security Tools (Splunk, Carbon Black, Cylance, McAfee, Tenable, FireEye, CrowdStrike, ELK)</li></ul></li></ul><p></p><p><br>
</p><div><div>
<div></div><div><div><b><i>What We Believe</i></b><b><i>
</i></b></div><div><i>As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.</i></div>
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<div></div><div><b><i>Equal Employment Opportunity Statement</i></b></div>
<div><i>We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the</i><i> Accenture Federal Services Equal Opportunity Policy Statement.</i></div>
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<div><i>Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.</i></div>
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<div><b><i>Requesting An Accommodation</i></b></div>
<div><i>Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.</i></div>
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<div><i>If you</i><b><i> </i></b><i>are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.</i></div>
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<div><b><i>Other Employment Statements</i></b></div>
<div><i>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.</i></div>
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<div><i>Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.</i></div>
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<div><i>Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.</i></div>
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<div><i>The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.</i></div>
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<div><i>California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please </i><i>click here</i><i> for additional important information.</i></div></div></div></div><p></p>

ICAM Architect

RedMatter Solutions

<div>Description:
<p><b>
Position Overview</b></p><p>
We are seeking a Risk, Compliance, and Quality Assurance Specialist to support a large-scale Identity, Credential, and Access Management (ICAM) modernization initiative for a federal customer. This role is responsible for ensuring that modernized identity services and platforms comply with applicable security standards, regulatory requirements, and organizational policies while maintaining high-quality, consistent, and auditable delivery. The specialist will ensure that new capabilities are compliant, secure, and aligned with federal Zero Trust and identity governance objectives.</p>
Requirements:
<p><b>
Key Responsibilities</b></p><h3 class="jobSectionHeader"><b>
Risk &amp; Compliance</b></h3><ul><li>
Ensure modern ICAM solutions comply with federal standards and frameworks (e.g., NIST SP 800-63, FICAM, OMB M-22-09, Zero Trust Architecture guidance)</li><li>
Conduct risk assessments across modern identity platforms, authentication mechanisms, and access controls</li><li>
Identify, document, and track security and compliance risks within the modernized environment; maintain and support the program Risk Register</li><li>
Support ATO processes for modern systems, including control validation, documentation, and audit readiness</li><li>
Evaluate integrations with external identity providers (e.g., login.gov, ID.me, external Entra tenants) for compliance and security risks</li></ul><h3 class="jobSectionHeader"><b>
Quality Assurance &amp; Testing Oversight</b></h3><ul><li>
Establish and enforce QA standards for modern ICAM implementations, including identity lifecycle, federation, and PAM solutions</li><li>
Validate that testing processes (functional, security, integration) meet program and federal requirements</li><li>
Review releases and enhancements to ensure compliance with established quality benchmarks</li><li>
Collaborate with engineering teams to ensure consistent, reliable identity service delivery in the modernized architecture</li></ul><h3 class="jobSectionHeader"><b>
Governance &amp; Policy Alignment</b></h3><ul><li>
Develop and maintain compliance documentation, SOPs, and audit artifacts for the modern ICAM environment</li><li>
Ensure alignment with identity governance policies, including RBAC/ABAC/PBAC models and least privilege principles</li><li>
Support continuous monitoring efforts, including integration with SIEM tools (e.g., Splunk)</li><li>
Provide guidance on policy enforcement across cloud-native and modern identity services=</li></ul><h3 class="jobSectionHeader"><b>
Stakeholder Engagement</b></h3><ul><li>
Work closely with program leadership, security teams, and system owners to ensure compliance and quality objectives are met</li><li>
Support audits, inspections, and reporting activities with federal stakeholders</li><li>
Provide recommendations to improve risk posture and operational maturity of the modernized ICAM solution</li></ul><p><b><br>
Required Qualifications</b></p><ul><li>
7+ years of experience in risk management, compliance, or quality assurance within cybersecurity or ICAM environments</li><li>
Experience supporting federal IT systems and compliance frameworks</li><li>
Demonstrated experience with ATO processes, risk assessments, and audit support</li><li>
Strong understanding of identity and access management concepts, including authentication, authorization, federation, and privileged access</li><li>
Experience working in cloud-based and modern identity environments</li></ul><h3 class="jobSectionHeader"><b>
Required Certification (one of the following):</b></h3><ul><li>
Certified Information Privacy Professional/Government (CIPP/G)</li><li>
Certified Information Systems Auditor (CISA)</li><li>
Certified in Risk and Information Systems Control (CRISC)</li><li>
Certified Information Systems Security Professional (CISSP)</li></ul><p><b><br>
Preferred Qualifications</b></p><ul><li>
Experience supporting ICAM modernization or Zero Trust initiatives</li><li>
Familiarity with FICAM architecture and federal identity mandates</li><li>
Experience with identity governance, lifecycle management, and access certification processes</li><li>
Knowledge of continuous diagnostics and monitoring (CDM) and SIEM integration</li><li>
Strong analytical, documentation, and communication skills</li></ul></div>

Risk, Compliance, and Quality Assurance Specialist – Identity & Access Management Modernization

Booz Allen Hamilton

<div>ICAM Engineer<p><b>
The Opportunity:</b></p><p>
The user is the last frontier for cybersecurity. It&rsquo;s where the perimeter is drawn and securing identities is pivotal in the fight against cybercriminals. As a cyber professional, you want the chance to develop your skills and experience to keep hackers from taking data and breaking processes. We&rsquo;re looking for someone like you to help our clients meet their mission without disruption.</p><p></p><p>
As an Identity and Access Management (IAM) Engineer at Booz Allen, you&rsquo;ll play a critical role in the world of identity and access management and zero trust. In this role, you&rsquo;ll support large-scale IAM projects for our government clients. You&rsquo;ll analyze the identity lifecycle, articulate access requirements, and define enterprise identity records.</p><p></p><p>
You&rsquo;ll expand your IAM experience to design, deploy, and support systems that verify appropriate user privileges and manage credentials for accessing our clients&rsquo; most valuable assets. From single sign-on to privileged access systems, you&rsquo;ll implement enterprise-class solutions and help stop adversaries in their tracks.</p><p></p><p>
Apply today to help us as we support our national security.</p><p></p><p>
Join us. The world can&rsquo;t wait.</p><p></p><p><b>
You Have:</b></p><ul><li><p>
Experience supporting ICAM, security operations, security architecture, and threat response</p></li><li><p>
Experience with the administration of directory services, including LDAP compliant directories such as Active Directory</p></li><li><p>
Experience with cybersecurity administration</p></li><li><p>
Experience implementing PKI and PIV standards and methodologies</p></li><li><p>
Experience working in cross-functional teams across a variety of environments</p></li><li><p>
Experience supporting IAM in a Cloud environment, including Azure or AWS</p></li><li><p>
Knowledge of cybersecurity in the IDM domain</p></li><li><p>
Secret clearance</p></li><li><p>
HS diploma or GED
</p></li></ul><p></p><p><b>Nice If You Have:</b></p><ul><li><p>
Experience with project management, including schedule management, complex problem resolution, or performance management</p></li><li><p>
Experience in project management in an IT environment</p></li><li><p>
Experience with COTS IAM tools, including Microsoft Identity Manager, SailPoint, Saviynt, or One Identity</p></li><li><p>
Experience with a SIEM tool, including Splunk or ELK stack</p></li><li><p>
Experience supporting enterprise IAM solution delivery projects</p></li><li><p>
Knowledge of troubleshooting processes and standards for IGA or PAM</p></li><li><p>
Bachelor&rsquo;s degree</p></li></ul><p></p><p><b>
Clearance</b><b>:</b></p><p>
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.</p><p></p><p><b>
Compensation</b></p><p>
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.</p><p></p>
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.<p></p><p><b>
Identity Statement</b></p><p>
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.</p><p></p><p><b>
Candidate AI Usage Policy</b></p><p>
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on <b>your </b>own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited <b>unless permission is explicitly provided</b>.
</p><p></p><p><b>Work Model</b><br>
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.</p><ul><li><p><b>
Remote</b>: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</p></li><li><p><b>
Hybrid</b>: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</p></li><li><p><b>
Onsite</b>: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</p></li></ul><p></p><p><b>
Commitment to Non-Discrimination</b></p><p>
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</p></div><p></p>

ICAM Engineer

Diligent

<div><p><b>Role Overview:</b></p>
<p>
You don't just design systems, you shape how businesses sell, scale, and succeed. As a Sales Cloud Solution Architect, you'll lead end-to-end Salesforce architecture, driving high-impact CRM solutions across quoting, CPQ, AI-powered automation, and customer lifecycle management. You'll work hands-on with stakeholders to turn complex requirements into scalable, integrated solutions, while influencing strategy, improving data flows, and embedding AI into go-to-market processes. If you thrive in enterprise architecture, system integration, and building high-performance Salesforce ecosystems&mdash;this is where you make your mark.</p>
<p><b>
Here's a breakdown of what you'll do:</b></p>
<ul>
<li>Design and deliver scalable Salesforce Sales Cloud architectures, covering CPQ, automation, and customer lifecycle workflows.</li>
<li>Lead end-to-end solution design, from requirements gathering through to deployment and optimization.</li>
<li>Integrate Salesforce with enterprise platforms (ERP, data warehouses, middleware) using APIs and tools like MuleSoft or Boomi</li>
<li>Drive AI and automation initiatives across sales and commercial operations to improve efficiency and insights.</li>
<li>Define data models, governance standards, and best practices for performance, security, and scalability.</li>
<li>Mentor developers and admins while guiding cross-functional teams through successful delivery</li>
</ul>
<p><b>These are the essentials you'll need to get an interview:</b></p>
<ul>
<li>Strong experience as a Salesforce Solution Architect / Technical Architect with deep expertise in Sales Cloud</li>
<li>Proven track record delivering large-scale Salesforce implementations in complex, integrated environments.</li>
<li>Solid knowledge of CPQ, CLM, Quote-to-Cash (QTC), and CRM process design</li>
<li>Hands-on experience with Salesforce integrations (REST/SOAP APIs, middleware like MuleSoft, Boomi, or Informatica)</li>
<li>Strong understanding of data modeling, automation (Flows, Apex), and platform architecture best practices</li>
<li>Ability to translate business requirements into scalable technical solutions and influence senior stakeholders.</li>
<li>A proactive, self-starting mindset with strong communication and problem-solving skills</li>
</ul>
<p><b>It would be great if you had these too, but we'll support you if you don't:</b></p>
<ul>
<li>Experience with Einstein AI, Agentforce, or AI-driven Salesforce features</li>
<li>Salesforce certifications (Sales Cloud Consultant, Application Architect, System Architect)</li>
<li>Exposure to tools like Snowflake, NetSuite, or modern data platforms</li>
<li>Experience with LWC, Visualforce, or advanced Apex development</li>
<li>Background in data governance, analytics, or master data management</li>
</ul><p></p><div>
<p><b>About Us</b></p>
<p>
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.</p>
<div>
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.</div>
<p>
Learn more at diligent.com or follow us on LinkedIn and Facebook</p><br>
<p></p>
<p><b>
What Diligent Offers You</b></p>
<ul>
<li><b>Creativity is ingrained in our culture.</b> We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li><b>We care about our people. </b>Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li><b>We have teams all over the world</b>. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li><b>Diversity is important to us.</b> Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
<p>Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability &ndash; to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.</p>
<p>
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to <b>work onsite at least 50% of the time.</b> We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.</p><br>
<p></p>
<p>
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.</p>
<p><b>
To all recruitment agencies:</b> Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</p></div></div>

Staff Business Systems Analyst

Fusion Global Technologies & Solutions

<p>The Senior Engineer is an authority on <b>Unified Communications (UC)</b> and <b>Contact Center as a Service (CCaaS)</b>platforms. They focus on architecture, high-level troubleshooting, and strategy.</p><p><b>Key Responsibilities:</b></p><ul><li><b>System Architecture:</b> Design and optimize the flow of calls, chats, and automated SMS responses within the Client contact center environment.</li><li><b>Tier III Support:</b> Lead the resolution of complex outages or systemic bugs that Junior engineers cannot resolve.</li><li><b>Vendor Management:</b> Interface with providers (like Cisco, Avaya, or Genesys) and manage service level agreements (SLAs).</li><li><b>AI &amp; Automation:</b> Implement &quot;Virtual Investigators&quot; or AI voice-based assessments to speed up intake for 311 reports (e.g., potholes, signal outages).</li><li><b>Security &amp; Compliance:</b> Ensure call recordings and user data comply with DC government privacy regulations.</li></ul><p><b>Qualifications:</b></p><ul><li><b>Education:</b> Bachelor&rsquo;s degree in Computer Science, Electrical Engineering, or related field.</li><li><b>Experience:</b> Usually 5&ndash;8+ years in telephony or contact center engineering.</li><li><b>Certifications:</b> CCNP (Collaboration), Azure Solutions Architect, or specific CCaaS platform certifications.</li></ul><p>Pay: $25.00 - $28.00 per hour</p><p>Work Location: Remote</p>

Senior Call Center Engineer (Lead/Senior Specialist)

Imagineeer

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k) matching</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul></div><div><div><b>About this Role:</b><br>
</div>
<div><br>
The <b>Data Architect / Enterprise Data Analyst</b> will provide data strategy, architecture, and analytics expertise to support enterprise data initiatives across the U.S. Department of Health and Human Services (HHS). This role will define and implement data architecture frameworks, data governance standards, and enterprise data management (EDM) solutions to improve data quality, accessibility, security, and interoperability across systems and organizations.<br>
</div>
<div><br>
The ideal candidate will have experience working in federal data environments, including designing enterprise data models, developing data integration strategies, and supporting data modernization and cloud migration projects. The role also requires strong collaboration skills to work with IT leadership, system owners, data stewards, and mission stakeholders to enable informed decision-making through trusted and well-governed data.<br>
</div><div><b>Key Responsibilities:</b><br>
</div><ul><li>Develop logical data models aligned to HRIT product lines, ensuring full compliance with HHS data governance policies to support the modernization of Human Capital Management (HCM) capabilities.</li></ul><br>
<ul><li>Develop a comprehensive Data Migration Plan, including a phased migration strategy, data transformation protocols, validation and testing procedures, and rollback contingencies to support the transition to the Target State of HRIT modules.</li></ul><br>
<ul><li>Support the design, development, testing, and deployment of HRIT applications and APIs, ensuring seamless data integration across a consolidated and modernized HCM platform.</li></ul><br>
<ul><li>Deliver a comprehensive data integrity approach, ensuring robust data quality checks are in place to support the unified platform.</li></ul><br>
<ul><li>Collaborate with the Data Governance Architect to establish a robust Data Stewardship framework.</li></ul><br>
<ul><li>Support the technical team in developing and testing integrations between enterprise systems, leveraging technologies such as Web Services, REST/SOAP APIs, and</li></ul><br>
<div>Integration Broker. Perform rigorous testing to ensure accurate and reliable data transmission across interconnected applications.<br>
</div><ul><li>Develop reports, queries, and analytics solutions to support business intelligence and operational insights.</li></ul><br>
<ul><li>Create and maintain technical documentation for all configurations, customizations, and integrations.</li></ul><br>
<ul><li>Collaborate with functional analysts, DBAs, and infrastructure teams to optimize system performance and reliability.</li></ul><br>
<ul><li>Support upgrades, patches, and maintenance activities with minimal operational disruption.</li></ul><br>
<ul><li>Apply federal compliance best practices, including security (NIST), accessibility (Section 508), and records management.</li></ul><br>
<ul><li>Provide mentorship to junior developers and contribute to team knowledge through code reviews and technical guidance.</li></ul><div><br>
<br>
</div><div><b>Qualifications and Skills:</b><br>
</div><ul><li><b>Bachelor&rsquo;s degree</b> in Computer Science, Information Technology, or a related discipline.</li></ul><br>
<ul><li>Proficient in SQL and relational database design, supporting scalable and efficient data solutions.</li></ul><br>
<ul><li>Proven success working within federal government systems or comparable enterprise environments.</li></ul><br>
<ul><li>At least 10 years of experience working as a Data Analyst, Data Modelling and/or Business Intelligence Domain.</li></ul><div><br>
</div>
<ul><li>Eligible to obtain and maintain a <b>Public Trust clearance/</b>must be a US Citizen</li></ul><br>
<ul><li>Certified in data governance and management (e.g., CDMP, DGCP).</li></ul><br>
<ul><li>Hands-on experience implementing the Federal Data Strategy and supporting open data initiatives.</li></ul><br>
<ul><li>In-depth knowledge of the Federal Enterprise Architecture Framework, including HHS EA (HHS-OCIO-OES-2024-10-005).</li></ul><br>
<ul><li>Skilled in conducting data privacy impact assessments and applying NIST data security guidelines.</li></ul><br>
<ul><li>Familiar with AI governance, and responsible machine learning practices.</li></ul><br>
<ul><li>Proficient in cloud-based data governance, master data management, and data architecture principles.</li></ul><br>
<ul><li>Experienced with business intelligence and data visualization tools.</li></ul><br>
<ul><li>Knowledgeable in records management standards and federal compliance procedures.</li></ul><br>
<div><b>Desired Skills and Competencies:</b><br>
</div><ul><li>Experience supporting <b>HHS</b> or other federal health agencies (CMS, NIH, HRSA, FDA, CDC).</li>
<li>Familiarity with <b>federal data policies</b> such as the Federal Data Strategy and CDO requirements.</li>
<li>Experience with <b>enterprise data warehouses</b> or <b>data lakes</b>.</li>
<li>Certifications such as <b>CDMP, AWS Data Analytics, Azure Data Engineer, or DAMA</b>.</li>
<li>Knowledge of <b>FHIR, HL7, NIEM</b> or federal data interoperability standards.</li>
<li>Experience with <b>API integrations, service-oriented architecture (SOA), or microservices</b>.</li>
</ul>
</div><p>Flexible work from home options available.</p></div>

Data Architect-Enterprise Data Analyst

GENETEC

<div><p><b>Your team&rsquo;s dynamic:</b></p><p>
The role of the Dedicated Client Care Specialist is to act as the dedicated liaison between Genetec and a defined subset of key customers. Your main responsibility is to provide best of class Technical Support either by email, phone or onsite at the customer&rsquo;s premises across all of Genetec&rsquo;s product lines (Video Surveillance, Access Control &amp; LPR).</p><p>
You must maintain strong professional relations with your customer group and possess in depth knowledge of each of your assigned customer&rsquo;s environments in order to provide professional and prompt technical assistance. You must have extensive knowledge of Genetec products and troubleshooting techniques as well as strong analytical, communication and organizational skills.</p><p><b>
Your day at a glance:</b></p><ul><li>
Respond to customer technical issues received directly by phone and email</li><li>
Document all customer issues in the Genetec CRM, Clarizen and dedicated client SharePoint site</li><li>
Ensure that all reported incidents are addressed according to Genetec&rsquo;s SLA</li><li>
Provide periodic management review conference calls with each strategic account</li><li>
Provide yearly on-site or remote system assessment for assigned strategic customer accounts</li><li>
Conduct regular proactive system diagnostic of clients&rsquo; system and follow-up with a complete diagnostic report</li><li>
Escalate customer related issues through proper channels</li><li>
Participate in Field Engineering, Solution Architect or Project Management teams as part of a career development plan</li><li>
Write technical documentation and articles</li></ul><p><b>
What makes you a great fit:</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Sciences, Computer Engineering, Electrical Engineering or equivalent experience</li><li>
Excellent written and verbal communication skills</li><li>
Excellent knowledge of Genetec products with at least 1 year experience supporting Genetec products</li><li>
Possess strong analytical and troubleshooting skills in both hardware and software</li><li>
Able to multitask, work iteratively and adjust priorities of work</li></ul><p><b>
Your technical Expertise:</b></p><ul><li>
Excellent knowledge of Windows 8 and 10 &amp; Windows server</li><li>
Excellent knowledge of networking principles and the IP protocol</li><li>
Experience with PC configuration and troubleshooting on Windows operating system</li><li>
Experience with networking equipment configuration and troubleshooting</li></ul><p><b>
An asset if you have:</b></p><ul><li>
Knowledge of Spanish or other languages</li><li>
Experience working with SQL databases</li><li>
MCSE and/or CCNA certification</li></ul><p><b>
Let&rsquo;s talk perks!</b></p><ul><li>
Attractive compensation package with 401K match</li><li>
Training Tuition Reimbursement Program</li><li>
Work-life balance with a flexible working schedule</li></ul><p>
We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!</p><p>
Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resum&eacute;s/CVs through this Web site or directly to managers.</p><b><br>
Requirements</b></div>

Dedicated Client Care Specialist

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