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information security manager

Franklin Fitch

<div>
 
 This role leads the firm&rsquo;s Governance, Risk, and Compliance (GRC) program, including regulatory compliance, enterprise risk management, and audit assurance. It also owns Information Security AI governance, ensuring responsible and compliant use of AI and machine learning technologies.
 
 
 The Manager oversees SOC 2 and ISO 27001 programs, a small team and works cross functionally with key business units.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Maintain security policies, standards, and governance framework
 </li>
 <li>
 Lead SOC 2 and ISO 27001 audits (readiness, evidence, remediation)
 </li>
 <li>
 Ensure compliance with regulatory, client, and contractual requirements
 </li>
 <li>
 Manage exceptions, risk acceptances, and compensating controls
 </li>
 <li>
 Maintain required security authorizations for regulated engagements
 </li>
 <li>
 Coordinate evidence collection and track renewal timelines
 </li>
 <li>
 Lead AI security governance and define usage standards
 </li>
 <li>
 Implement controls for AI tools (data, access, third-party risk)
 </li>
 <li>
 Support client/regulatory inquiries and track emerging requirements
 </li>
 <li>
 Maintain the risk register and conduct periodic assessments (including AI and third-party risk)
 </li>
 <li>
 Develop reporting and translate risks into business impact
 </li>
 <li>
 Assess vendor security posture and track remediation
 </li>
 <li>
 Lead audit coordination and track findings and improvements
 </li>
 <li>
 Manage and develop a team of three analysts
 </li>
 <li>
 Standardize processes and set priorities
 </li>
 <li>
 Partner across Security, Legal, Compliance, Privacy, and Data teams
 </li>
 <li>
 Support client assessments and due diligence
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (relevant field preferred)
 </li>
 <li>
 7&ndash;10 years in information security, GRC, audit, or risk
 </li>
 <li>
 Experience with SOC 2 and/or ISO 27001
 </li>
 <li>
 Team leadership experience
 </li>
 <li>
 Relevant certifications (e.g., CISSP, CISM, CRISC, CGRC) preferred
 </li>
 <li>
 Experience with GRC tools, third-party risk, and AI/data governance
 </li>
 <li>
 Strong communication and stakeholder management skills
 </li>
 </ul>
 
 
</div>

Information Security Manager

The Home Depot

<div>Position Purpose:
The primary purpose of this role is to oversee asset protection functions, performing AP and Safety-related activities to support Home Depot's business objectives, such as, but not limited to minimizing shrink, risk and safety incidents, providing on boarding to AP programs, OSHA standards and investigations, training, coaching and response to potentially volatile situations, requiring effective decision making and conducting investigations for assigned DC's. This includes responsibility for data integrity and tracking of various performance metrics across AP activities. The role has experience in asset protection, safety, hazmat, OSHA standards and investigations to ensure Home Depot maintains a safe, and healthy business by providing direction to the leadership team, in assigned stores, related to improving profitability through reductions in shrink, safety, expenses and liability. 
Key Responsibilities:<ul><li>
30% Strategy and Planning: Organizes, plans and performs asset protection activities within the assigned location(s) for topics such as shrink, and safety awareness programs, merchandise accuracy audits, training, development and execution of those programs; Implements strategic asset protection plans in partnership with building leadership, and provides support to the leadership team related to improving overall performance as it relates to shrink, safety, accuracy and regulatory compliance</li><li>
30% Delivery and Execution: Participates in the decision making process with leadership relating to decisions about shrink, safety, accuracy, and regulatory compliance. Makes recommendations and provides communication to Sr. Asset Protection Manager, and others; Initiates investigations and resolution of safety, regulatory compliance, and theft related issues. Discusses concerns as they arise with the GM, and HRM. Escalates to Sr. Asset Protection Manager as necessary to protect the company brand, liability and maintain a productive work environment for all associates; Attains performance metrics related to safety, shrink, accuracy, regulatory compliance and expenses, using all available tools, to review the overall safety and security metrics. Immediately reporting relevant issues to GM and or Sr. Asset Protection Manager and implementing solutions to improve the safety and shrink of assigned building(s); Share performance results with DC leadership, Sr. Asset Protection Manager, and SSC business partners to identify areas for improvement and recommend resolutions as it relates to the overall safety, shrink, accuracy, and regulatory compliance</li><li>
20% People: Manages a team of Asset Protection Supervisors, Auditors through hands-on leadership; Makes recommendations concerning their teams (e.g., recruitment, selection, performance appraisal, and professional development); Identifies training needs throughout all departments in the DC by determining gaps in operations, safety and shrink performance, hazardous material handling, and regulatory compliance execution of the operations programs; Reviews and provides feedback on key Asset Protection deliverables in Shrink, Safety, Accuracy and Compliance</li><li>
20% Compliance: Leads regulatory investigations suc as, OSHA, EPA, state and federal agencies. Maintain compliance with all Supply Chain security measures that will include but not limited to a seal compliance and testing program and maintaining a strong physical security presence. Leverage contracted site guard supervisors, and ensure all electronic security systems are in good working order at all times.</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Typically reports to Sr. Mgr Asset Potection Manager - Supply Chain</li><li>
1-3 Direct Reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
3+ years of Asset Protection Supply Chain / Store Asset Protection / Distribution Operational Experience</li><li>
2 or 4-year college degree</li><li>
Wicklander &amp; Zulawski certified</li><li>
Experience with CCTV and digital recording devices</li><li>
Logistics and/or field investigations experience</li><li>
LPC or LPQ Completion</li><li>
Leading Teams</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li>
Decision Quality: Making good and timely decisions that keep the organization moving forward.</li><li>
Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.</li><li>
Drives Results: Consistently achieving results, even under tough circumstances.</li></ul></div>

DC Asset Protection Manager

Boston University

<div><div>The Boston University Libraries seek a User Services Manager to meet the research and curricular needs of Libraries users by providing leadership and management of BU Libraries&rsquo; service points operating outside of regular business hours. Reporting to the Head of Access Services and Library Experience, this position is responsible for daily operations of Libraries service points in the evenings and on weekends, including building access, customer service, circulation services, course reserves, triaged reference work, directional help, and other front-line services. The manager ensures continuity of service across shifts and branch locations and maintains expectations for service levels with their team of evening and weekend user services staff. This position contributes to the development of departmental policies and ensures their consistent implementation across operating hours as well as to projects aimed at the improvement and cohesion of user experience for library patrons, including leading project teams and organizing staff efforts to advance ongoing projects for improving collections and services.</div> 
<div></div>
<div></div>
<div>The User Services Manager will:</div>
<ul><li>Hire, train, schedule, supervise, develop, and evaluate personnel staffing service points in BU Libraries branches with shifts that commence after 3 p.m. Participate in a rotation with other User Services Managers and Head of Access Services and Library Experience as an on-call manager outside of regular work hours. Managers on call will, as necessary, receive notifications for unplanned absences, monitor staffing levels (full time staff and student), redeploy staff to meet shortfalls, answer staff questions, and address any escalated service issues or incidents.</li>
<li>Oversee and model excellent customer service at Libraries service points, aligned with the expectations of Libraries leadership and the Libraries Service Philosophy. Provide day-to-day leadership, prioritizing and delegating responsibilities and tasks. Identify and address emergent issues of staffing or service provision. Coordinate with the Boston University Police Department to support and ensure patron safety and building security.</li>
<li>Coordinate across the Access Services unit to identify areas for collaboration and support in service delivery. Maintain familiarity with various workflows and projects across the unit and identify opportunities for cross training. Produce training and documentation enabling both full time and student staff to support evolving departmental needs. Play a lead or key role in special projects aimed at improving and standardizing service.</li>
<li>Collaborate with other managers and colleagues responsible for service points across the library system, ensuring consistency of service quality and user experience. Facilitate resource sharing, including staffing, across branch service points. Participate on relevant departmental and library-wide committees and working groups as directed to advance emergent and long-term strategic needs of the libraries to advance and improve the experience of library users.</li></ul> 
 
 
Required Skills 
<div>
</div><ul><li>Bachelor&rsquo;s degree.</li>
<li>Minimum three years of relevant professional experience.</li>
<li>Excellent oral, written, and interpersonal communication skills.
</li>
</ul><div></div><div>For consideration, please submit a cover letter, CV, and list of professional references. The position will remain open until filled.</div>
<div></div>
<div>Working at Boston University Libraries</div>
<div>Boston University Libraries is a learning organization that supports BU librarians, archivists, and information and subject specialists seeking and sharing knowledge, practices, and perspectives that advance library collections services, and their own professional development. In a collaborative, supportive, and engaging work environment, BU Libraries expert staff assist multidisciplinary research and exploration, build distinctive collections and archives of enduring research value, and empower users to thrive amid an ever-changing information environment.</div> 
<div></div>
<div></div>
<div>Located in the heart of Boston, the BU Libraries are embedded in numerous vibrant regional and national library and information specialist networks. The BU Libraries are active members within the Boston Library Consortium (BLC), the Association of Research Libraries (ARL), the Northeast Research Libraries Consortium (NERL), HathiTrust, and the Coalition for Networked Information (CNI), and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities.</div> 
<div></div>
<div></div>
<div>Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with three primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges.</div> 


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</div>

USER SERVICES MANAGER, University Libraries

CGL Electronic Security

<div>We are looking for motivated security professionals to join CGL's growing team as a Project Manager and experience what the difference of our &quot;family business with a corporate structure&quot; can provide to further personal and professional development. We are looking for team members to contribute to and deliver our mission to provide &quot;consistently deliver customer service excellence&quot;. Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications on today's leading security products.

Typical Duties and Responsibilities:

The Project Manager is responsible for the successful delivery of small, medium, and enterprise projects achieved through comprehensive planning, strong organizational skills, and thorough communications. Provided solutions typically include an integrated mix of video surveillance, access control, communication systems and burglar/alarm protection. This candidate's primary goal is to deliver a quality implementation experience that exceeds the expectations of the Customer while meeting both the budget and the committed timelines.
 
 
What you will do as a Project Manager:
<ul>
<li>Management &amp; oversight of projects, implementations, and initiatives</li>
<li>Schedule/coordinate activities of internal resources (Engineers, Field Technicians)</li>
<li>Predict resources needed to reach objectives and effectively and efficiently manage resources.</li>
<li>Support the ongoing development of project documentation, publish &amp; update supporting project plans.</li>
<li>Lead internal &amp; customer project team meetings (including onsite meetings).</li>
<li>Resolve and/or escalate project issues impacting the provisioning effort.</li>
<li>Maintain continuous communications with the customer throughout the course of the project.</li>
<li>Provide ongoing updates to Account Managers on the progress of the project &amp; related issues.</li>
<li>Coordinate the closeout documentation effort with internal resources.</li>
<li>Assist the Account Manager in closeout meetings with customer to complete final acceptance &amp; account transition.</li>
</ul>
Experience and Education:
<ul>
<li>Strong technical background in video surveillance, access control (3-7+ years)</li>
<li>Ideal product line experience: Genetec, Software House, OpenPath, Avigilon, Axis, S2, AD, DSC, Bosch</li>
<li>ConnectWise experience is a plus</li>
<li>Project management and scheduling experience preferred</li>
<li>Strong organizational &amp; leadership skills</li>
<li>Superior written and verbal communications skills</li>
<li>The confidence and ability to present to large groups and or audiences</li>
<li>The ability to work under pressure and with a sense of urgency to deadlines</li>
<li>The ability to multi-task, prioritize and effectively manage one's time</li>
</ul>
Physical Demands:
<ul>
<li>Frequently work on projects that require deadlines</li>
<li>Occasional use of hand tools including powered tools</li>
<li>Occasional ladder usage</li>
<li>Lift and carry approximately 25-50 pounds</li>
<li>Up to 75% local travel to job sites &ndash; home every evening</li>
</ul>
<div>Compensation and Benefits: 
 
<ul><li>Compensation $100-110k, based on experience</li><li>Take home service vehicle</li><li>Company provided phone and laptop</li><li>Health, Dental, Life and STD and LTD Insurance</li><li>Employee Assistance Program</li><li>HRA and HSA options</li><li>401K Plan options</li></ul></div></div>

Project Manager (Boston, MA)

FIFA World Cup 2026™ - Canada, Mexico and the United States

<div>
 
 Department:
 
 Tournament Time Role | EG
 
 
 
 Employment Type:
 
 Fixed Term Contract
 
 
 
 Location:
 
 All Locations
 
 
 
 Description
 
 
 
 At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26&trade; will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
 
 
 
 FIFA World Cup 26 Skills Framework
 
 
 
 
 ACCOUNTABILITY:
 
 Demonstrate commitment to responsibilities and objectively analyze one&rsquo;s behavior, while assuming consequences of one&rsquo;s own actions and/or decisions and learning from one&rsquo;s mistakes.
 
 
 
 DECISION MAKING:
 
 Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
 
 
 
 INCLUSIVITY:
 
 Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
 
 
 
 INITIATIVE:
 
 Capacity to do things on one&rsquo;s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
 
 
 
 INNOVATION:
 
 Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
 
 
 
 LEADERSHIP:
 
 Ability to lead one&rsquo;s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team&rsquo;s skills and talents.
 
 
 
 VISION:
 
 Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
 
 
 Main Activities and Responsibilities
 
 
 The Event Logistics team supports the planning, coordination, and delivery of logistics operations for the FIFA World Cup 26&trade; across all Host Cities. These roles contribute to the safe and efficient movement of teams, personnel, equipment, and assets across venues, operational sites, and transport hubs, working in close coordination with multiple FIFA Functional Areas and external partners.
 
 
 
 This Job Posting Supports Multiple Event Logistics Roles, Including
 
 
 
 <ul>
 <li>
 PMA Logistics
 </li>
 <li>
 Deputy Manager, Venue Logistics
 
 
 </li>
 </ul>
 
 PMA Logistics &ndash; Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary logistics representative for Participating Member Association (PMA) operations, liaising with FIFA Functional Areas and external stakeholders across assigned venues and Host Cities.
 </li>
 <li>
 Support the planning, implementation, and delivery of PMA logistics operations, including team movements between airports, team base camps, training sites, and match venues.
 </li>
 <li>
 Implement PMA-specific logistics plans, policies, procedures, and escalation protocols to ensure seamless and integrated service delivery across Canada, Mexico, and the United States.
 </li>
 <li>
 Coordinate closely with Team Services, Event Transport, Security, and Venue Logistics to align PMA movements, routing, and operational execution.
 </li>
 <li>
 Lead and manage the PMA Logistics and Roaming Teams, including staffing plans, task assignments, performance oversight, and staff wellbeing.
 </li>
 <li>
 Oversee PMA equipment movements and roaming logistics operations, ensuring agreed service levels, cost efficiency, and operational accuracy.
 </li>
 <li>
 Conduct quality assurance for temporary PMA staff and drivers, ensuring compliance with logistics procedures, health &amp; safety standards, and training requirements.
 </li>
 <li>
 Support sustainability initiatives and health &amp; safety compliance across all PMA logistics activities.
 </li>
 <li>
 Track PMA movements, maintain direct communication with PMA teams as required, and support issue resolution in real time.
 </li>
 <li>
 Contribute to logistics planning, reporting, and continuous improvement to minimize costs and operational inefficiencies.
 
 
 </li>
 </ul>
 
 Deputy Manager, Venue Logistics &ndash; Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide logistics support across the Host City, including competition and non-competition venues.
 </li>
 <li>
 Support the Manager, Venue Logistics, in planning and delivering daily venue logistics operations.
 </li>
 <li>
 Supervise on-site Event Logistics staff, contractors, and service providers to ensure FIFA operational standards are met.
 </li>
 <li>
 Coordinate workforce assignments, schedules, and welfare, and conduct daily staff briefings with a focus on health and safety.
 </li>
 <li>
 Oversee the receipt, storage, distribution, and replenishment of goods and equipment, maintaining accurate inventory records.
 </li>
 <li>
 Manage the setup, maintenance, and dismantling of functional areas, furniture, and logistical assets in line with approved layouts and quantities.
 </li>
 <li>
 Ensure compliance with logistics procedures, health and safety requirements, and venue security protocols.
 </li>
 <li>
 Support management of logistics compounds, storage facilities, and delivery operations.
 </li>
 <li>
 Assist PMA operations with team equipment movements during tournament periods.
 </li>
 <li>
 Prepare operational reports, support issue resolution, and promote sustainability initiatives through efficient resource and waste management.
 
 
 </li>
 </ul>
 
 Location
 
 
 
 This role supports stadium operations across multiple FIFA World Cup 26&trade; Host Cities. Not all roles will be required in every Host City.
 
 
 
 United States
 
 
 
 Current Host Cities include, but are not limited to:
 
 
 Atlanta, Georgia
 
 
 <ul>
 <li>
 Boston, Massachusetts
 </li>
 <li>
 Dallas, Texas
 </li>
 <li>
 Houston, Texas
 </li>
 <li>
 Kansas City, Missouri
 </li>
 <li>
 Los Angeles, California
 </li>
 <li>
 Miami, Florida
 </li>
 <li>
 New York / New Jersey Area
 </li>
 <li>
 Philadelphia, Pennsylvania
 </li>
 <li>
 San Francisco, California
 </li>
 <li>
 Seattle, Washington
 
 
 </li>
 </ul>
 
 Mexico
 
 
 
 Guadalajara, Jalisco
 
 
 <ul>
 <li>
 Mexico City
 </li>
 <li>
 Monterrey, Nuevo Le&oacute;n
 
 
 </li>
 </ul>
 
 Canada
 
 
 
 All positions have been filled.
 
 
 Your Profile
 
 
 
 Education &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain Management, Event Management, Sports Management, Business Administration, or a related field preferred.
 </li>
 <li>
 Experience working in logistics, supply chain, event operations, venue operations, or major sporting events.
 </li>
 <li>
 Experience coordinating with multiple stakeholders such as suppliers, service providers, airports, hotels, and venue teams.
 </li>
 <li>
 Experience supervising staff, volunteers, or contractors (required for Manager and Deputy Manager roles).
 </li>
 <li>
 Experience working in fast-paced, multicultural, and operationally complex environments is an advantage.
 </li>
 <li>
 Familiarity with team equipment movements, transport flows, and large-scale event logistics planning is preferred.
 </li>
 <li>
 Equivalent professional experience in logistics or major event operations may be accepted.
 </li>
 <li>
 Training in project management, health &amp; safety, or transport/logistics systems is an asset.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fluent in English.
 </li>
 <li>
 Spanish and/or French proficiency is a plus.
 
 
 </li>
 </ul>
 
 Language
 
 
 
 <ul>
 <li>
 Fluent in English. Spanish and/or French proficiency is a plus
 
 
 </li>
 </ul>
 
 Technology
 
 
 
 <ul>
 <li>
 Proficient in MS Office (Excel, Word, PowerPoint, Visio &amp; Project) and planning software and online collaboration tools
 </li>
 <li>
 Proficient in MS Office (Excel, Word, PowerPoint, Visio &amp; Project).
 </li>
 <li>
 Experience using logistics planning tools, dashboards, transport systems, rate card systems, and online collaboration platforms.
 </li>
 <li>
 Familiarity with event management systems, workforce tools, or operational databases is an advantage.
 
 
 </li>
 </ul>
 Equal Opportunities
 
 
 FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
 
 
 About FWC2026
 
 
 
 
 The FIFA World Cup 26&trade; will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
 
 
 
 This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
</div>

Venue Logistics Operations – FIFA World Cup 26™ | All Host Cities

Ascending

<div><h2 class="jobSectionHeader">Project Implementation Manager (ERP &amp; CRM)</h2>
Location: Greater Boston Area (Remote) 
Duration: 12 Months Contract (Potential for Extension) 
Primary Focus: Salesforce CPQ &amp; NetSuite Modernization<h3 class="jobSectionHeader">
Position Summary</h3>
We are seeking a strategic and results-oriented Project Manager / Implementation Manager to lead the end-to-end planning and execution of enterprise-level ERP and CRM initiatives. This role is central to our digital transformation, specifically focusing on the integration and rollout of Salesforce CPQ and NetSuite.
The ideal candidate will be a proactive leader capable of orchestrating complex system migrations, managing cross-functional technical teams, and ensuring high-level stakeholder alignment. You will be responsible for the project lifecycle from initial requirements gathering through post-go-live stabilization, ensuring all deliverables meet rigorous quality and budgetary standards.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h4 class="jobSectionHeader">
Strategic Planning &amp; Execution</h4><ul><li>
Project Lifecycle Management: Orchestrate the full implementation lifecycle for ERP and CRM workstreams, with specialized oversight of Salesforce CPQ and NetSuite modules.</li><li>
Scope &amp; Governance: Define comprehensive project scopes, success criteria, and governance models in collaboration with executive sponsors and business leads.</li><li>
Roadmap Development: Establish and maintain detailed project schedules, resource allocation models, and budget tracking to ensure milestone achievement.</li></ul><h4 class="jobSectionHeader">
Technical Oversight &amp; Delivery</h4><ul><li>
Implementation Leadership: Guide cross-functional teams through system design, configuration, and customization, ensuring technical solutions align with business objectives.</li><li>
Data &amp; Integration: Oversee critical data migration strategies and system integration tasks, ensuring data integrity and seamless interoperability between platforms.</li><li>
Quality Assurance: Facilitate User Acceptance Testing (UAT), bug tracking, and remediation efforts to guarantee a high-quality production release.</li></ul><h4 class="jobSectionHeader">
Stakeholder &amp; Change Management</h4><ul><li>
Communication Hub: Serve as the primary liaison between business users, technical architects, and third-party consultants/vendors.</li><li>
Risk Mitigation: Proactively identify project bottlenecks and risks, developing robust mitigation strategies to maintain project velocity.</li><li>
Operational Readiness: Lead change management activities, including the development of training materials and knowledge transfer sessions for post-launch support teams.</li></ul><h3 class="jobSectionHeader">
Required Experience &amp; Qualifications</h3><h4 class="jobSectionHeader">
Core Requirements</h4><ul><li>
Professional Experience: 5+ years of dedicated project management experience, specifically leading large-scale ERP and CRM implementations.</li><li>
Platform Expertise: Demonstrated success managing high-complexity projects involving Salesforce CPQ and NetSuite.</li><li>
Methodology: Proficiency in Agile, Waterfall, and Hybrid project management frameworks, with hands-on experience using tools such as Jira, Smartsheet, or MS Project.</li><li>
Education: Bachelor&rsquo;s degree in Information Systems, Business Administration, Computer Science, or a related field.</li></ul><h4 class="jobSectionHeader">
Technical &amp; Professional Competencies</h4><ul><li>
Business Acumen: Deep understanding of core business processes, including Finance, Sales Operations, Supply Chain, and Revenue Recognition.</li><li>
Communication: Exceptional verbal and written communication skills, with the ability to translate technical complexities for non-technical executive audiences.</li><li>
Leadership: Proven ability to manage distributed/remote teams and coordinate effectively with external vendor resources.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Certifications: PMP, CSM (Certified Scrum Master), or platform-specific certifications (Salesforce/NetSuite).</li><li>
Industry Experience: Prior experience within the Alarms or Security Services industry is highly desirable.</li><li>
Geographic Preference: Candidates based in the Greater Boston area are preferred for occasional onsite strategic sessions.</li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
6HW5p1ZXix</div>

ERP & CRM Project Implementation Manager

Aura

<div><div>Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.

Come build with us!</div>
We are seeking a highly sophisticated, proactive, and organized Executive Administrative Assistant &amp; Office Manager to provide high-level support to our senior leadership team while overseeing the day-to-day operations of our office. This dual-impact role requires a professional who can seamlessly pivot between complex executive coordination and the logistical management of a physical office space. The ideal candidate acts as a &quot;right hand&quot; to leadership, ensuring their time is optimized, and the office environment remains professional, welcoming, safe, and efficient.

Key Responsibilities

Senior Executive Support:
<ul>
<li>High-Level Coordination: Provide dedicated administrative support to senior management, acting as a gatekeeper and primary point of contact for internal and external stakeholders.
</li>
<li>Strategic Calendar Management: Manage complex, shifting calendars; prioritize conflicting meeting requests and proactively resolve scheduling gaps.
</li>
<li>Travel &amp; Logistics: Coordinate intricate domestic and international travel arrangements, including flights, accommodations, ground transportation, and detailed itineraries.
</li>
<li>Meeting Preparation: Attend high-level meetings to take minutes, track action items, and prepare necessary documents, reports, or high-quality presentations.
</li>
<li>Communication Management: Screen and prioritize emails, phone calls, and correspondence, drafting professional responses on behalf of leadership when appropriate.</li></ul> 

Office Management:
<ul>
<li>Daily Operations: Oversee all onsite office functions to ensure a seamless work environment for the team and visitors.
</li>
<li>Vendor &amp; Facility Management: Liaise with property management and external vendors; oversee office equipment maintenance, repairs, and security protocols.
</li>
<li>Inventory Control: Proactively manage office and kitchen supplies, ensuring the space is always fully stocked and organized.
</li>
<li>Mail &amp; Logistics: Direct all incoming/outgoing mail and high-priority packages.
</li>
<li>Culture &amp; Safety: Maintain a clean, professional, and secure work environment in strict adherence to Aura's security policies.</li></ul> 

Event &amp; Project Coordination:
<ul>
<li>Executive Events: Plan and execute onsite and offsite meetings, board presentations, and team-building activities, managing all logistics including catering and technology needs.
</li>
<li>Project Liaison: Assist in tracking progress on key office initiatives, ensuring deadlines are met, and stakeholders are kept informed.</li></ul> 

Financial Administration:
<ul>
<li>Expense Management: Process complex executive expense reports and perform monthly credit card reconciliations.
</li>
<li>Invoicing: Manage office-related invoicing and work with the finance team to ensure timely vendor payments.</li></ul> 

Qualifications
<ul>
<li>Experience: 5+ years of experience as an Executive Assistant or Office Manager, with a proven track record of supporting C-Suite or Senior-level management.
</li>
<li>Discretion: Exceptional ability to handle sensitive and confidential information with the utmost professionalism.
</li>
<li>Communication: Elite written and verbal communication skills; ability to interact confidently with high-level executives and external partners.
</li>
<li>Agility: A &quot;no task is too small&quot; attitude with the ability to pivot quickly in a fast-paced, dynamic environment.
</li>
<li>Technical Proficiency: Expert knowledge of G Suite (Gmail, Calendar, Docs, Sheets) and experience with travel/expense management software.
</li>
<li>Organization: Superior time-management skills and the ability to manage multiple high-priority projects simultaneously.
</li>
<li>Self-Directed: Owns the office environment with minimal direction, staying proactive and effective during both busy periods with high executive activity and quieter stretches requiring independent initiative.
</li>
<li>Team Player: Collaborates effectively with employees, executives, and EAs, building strong partnerships, adding value, and proactively solving problems day-to-day.</li></ul> 

Work Environment
<ul>
<li>In-Office Hybrid: This position requires being physically present in our Boston (Seaport) office on Tuesday, Wednesday, and Thursday to manage onsite operations, and sometimes other days as needed based on pre-scheduled events.
</li>
<li>Collaboration: Opportunity to work within a supportive, high-energy team dedicated to Aura's growth.
</li>
</ul>Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay range for this position is $80,000-$90,000/year but may vary depending on job-related knowledge, skills, and experience.<div> 
Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome.

Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.

Important privacy information for United States based job applicants can be found here.</div></div>

Executive Administrative Assistant & Office Manager

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