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change management specialist Jobs in Doha

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information technology specialist

Qatar Red Crescent Society (QRCS)

<div>
 
 🎯 Job Purpose
 
 
 Provide technical support to users of IT systems within Qatar Red Crescent Society, ensuring the continuity of devices, applications, and services. The role involves installation, configuration, troubleshooting, and problem diagnosis to enhance efficiency and improve the quality of services delivered.
 
 
 🛠️ Key Responsibilities
 
 <ul>
 <li>
 Deliver technical support to all users through the approved ticketing system, ensuring timely and effective responses.
 </li>
 <li>
 Install and configure applications and software on user devices in line with organizational policies.
 </li>
 <li>
 Maintain and update systems and applications regularly to ensure optimal performance.
 </li>
 <li>
 Train staff on the use of Microsoft 365 and related applications to maximize productivity.
 </li>
 <li>
 Manage user accounts and access permissions in coordination with relevant teams.
 </li>
 <li>
 Diagnose recurring technical issues and propose effective solutions.
 </li>
 <li>
 Coordinate with QRCS offices to provide remote support as needed.
 </li>
 <li>
 Prepare periodic reports on IT support performance and user satisfaction metrics.
 </li>
 </ul>
 
 📚 Qualifications &amp; Requirements
 
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology or a related field.
 </li>
 </ul>
 
 Experience
 
 <ul>
 <li>
 Minimum of
 
 5 years
 
 of hands-on experience in IT support or Helpdesk / Service Desk roles.
 </li>
 </ul>
 
 🛡️ Preferred Certifications
 
 <ul>
 <li>
 
 Microsoft 365 Certified: Fundamentals (MS-900)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Teams Administrator Associate
 
 </li>
 <li>
 
 ITIL 4 Foundation
 
 </li>
 <li>
 
 CompTIA IT Support Specialist (or CompTIA A+)
 
 </li>
 </ul>
 
 ⚙️ Technical Competencies
 
 <ul>
 <li>
 
 Microsoft 365 Administration:
 
 Proficiency in managing Exchange Online, Teams, SharePoint, OneDrive, and service integrations.
 </li>
 <li>
 
 Basic Networking:
 
 Solid understanding of TCP/IP, DHCP, DNS, with the ability to diagnose common networking issues.
 </li>
 <li>
 
 Operating Systems:
 
 Strong experience with Windows (Client &amp; Server) and identity management (Active Directory).
 </li>
 <li>
 
 Cybersecurity Awareness:
 
 Understanding of data protection, account security, and identifying common vulnerabilities.
 </li>
 <li>
 
 Devices &amp; Infrastructure:
 
 Knowledge of the specifications of computers, printers, and network components (Switches, Routers, Firewalls), with the ability to
 
 diagnose faults and identify problem sources
 
 , while coordinating with vendors for resolution.
 </li>
 <li>
 
 IT Support Systems:
 
 Hands-on experience with ticketing/helpdesk platforms to ensure proper tracking and KPI reporting.
 </li>
 <li>
 
 Office Applications:
 
 Advanced proficiency with Microsoft Office Suite and integration with enterprise applications.
 </li>
 </ul>
 
 🌐 Language Skills
 
 <ul>
 <li>
 Professional proficiency in
 
 both Arabic and English
 
 , spoken and written, to effectively communicate with internal teams, vendors, and technical references.
 </li>
 </ul>
 
 ✅ Core Competencies
 
 <ul>
 <li>
 Teamwork and effective communication.
 </li>
 <li>
 Customer focus and service orientation.
 </li>
 <li>
 Commitment to excellence and continuous improvement.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 </ul>
 
 🕐 Working Conditions
 
 <ul>
 <li>
 
 Location:
 
 Headquarters &ndash; Doha.
 </li>
 <li>
 
 Working Hours:
 
 7:30 AM &ndash; 2:30 PM.
 </li>
 <li>
 
 Environment:
 
 Office-based with occasional remote coordination.
 </li>
 </ul>
 
 🖥️ الوصف الوظيفي &ndash; أخصائي دعم فني
 
 
 🎯 الهدف العام للوظيفة
 
 
 تقديم الدعم الفني لمستخدمي الأنظمة التقنية داخل الهلال الأحمر القطري، وضمان استمرارية عمل الأجهزة والتطبيقات والخدمات. تشمل المهام التركيب، الإعداد، تشخيص الأعطال وحل المشكلات بما يسهم في رفع الكفاءة وتحسين جودة الخدمات المقدمة.
 
 
 🛠️ المهام والمسؤوليات الرئيسية
 
 <ul>
 <li>
 تقديم الدعم الفني لجميع المستخدمين عبر أنظمة إدارة التذاكر المعتمدة، وضمان الاستجابة الفعّالة وفي الوقت المناسب.
 </li>
 <li>
 تثبيت وضبط التطبيقات والبرامج على أجهزة المستخدمين وفق السياسات المؤسسية.
 </li>
 <li>
 متابعة وتحديث الأنظمة والتطبيقات بشكل دوري لضمان أدائها المثالي.
 </li>
 <li>
 تدريب الموظفين على استخدام Microsoft 365 والتطبيقات المرتبطة به لرفع مستوى الإنتاجية.
 </li>
 <li>
 إدارة حسابات المستخدمين وصلاحيات الوصول بالتنسيق مع الفرق المعنية.
 </li>
 <li>
 تشخيص المشكلات الفنية المتكررة واقتراح حلول فعّالة لمعالجتها.
 </li>
 <li>
 التنسيق مع مكاتب الهلال المختلفة لتقديم الدعم الفني عن بُعد عند الحاجة.
 </li>
 <li>
 إعداد تقارير دورية حول أداء الدعم الفني ومستويات رضا المستخدمين.
 </li>
 </ul>
 
 📚 المؤهلات والمتطلبات
 
 
 المؤهل العلمي
 
 <ul>
 <li>
 شهادة جامعية في تكنولوجيا المعلومات أو تخصص ذو صلة.
 </li>
 </ul>
 
 الخبرة العملية
 
 <ul>
 <li>
 خبرة عملية لا تقل عن
 
 5 سنوات
 
 في مجال الدعم الفني أو مراكز خدمة المستخدمين (Helpdesk / Service Desk).
 </li>
 </ul>
 
 🛡️ الشهادات المهنية المفضلة
 
 <ul>
 <li>
 
 Microsoft 365 Certified: Fundamentals (MS-900)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Teams Administrator Associate
 
 </li>
 <li>
 
 ITIL 4 Foundation
 
 </li>
 <li>
 
 CompTIA IT Support Specialist (أو CompTIA A+)
 
 </li>
 </ul>
 
 ⚙️ الكفاءات الفنية
 
 <ul>
 <li>
 
 إدارة Microsoft 365:
 
 إتقان إدارة البريد الإلكتروني، Teams، SharePoint، OneDrive، والتكامل بين الخدمات.
 </li>
 <li>
 
 إدارة الشبكات الأساسية:
 
 فهم بروتوكولات الاتصال (TCP/IP, DHCP, DNS) مع القدرة على تشخيص الأعطال الشائعة.
 </li>
 <li>
 
 أنظمة التشغيل:
 
 خبرة في أنظمة Windows (Client &amp; Server) وحلول الهوية مثل Active Directory.
 </li>
 <li>
 
 الأمن السيبراني:
 
 فهم أساسيات حماية البيانات وحسابات المستخدمين، والقدرة على تحديد الثغرات الشائعة.
 </li>
 <li>
 
 الأجهزة والبنية التحتية:
 
 إلمام بالمواصفات الفنية لأجهزة الحاسب والطابعات ومكونات الشبكة (Switches, Routers, Firewalls) مع القدرة على
 
 تشخيص الأعطال وتحديد مصدر المشكلة
 
 والتنسيق مع الموردين لمعالجتها.
 </li>
 <li>
 
 أنظمة الدعم الفني:
 
 خبرة عملية في استخدام أنظمة إدارة التذاكر ومتابعة مؤشرات الأداء.
 </li>
 <li>
 
 البرامج المكتبية:
 
 إجادة متقدمة لحزمة Microsoft Office والتكامل مع تطبيقات المؤسسة.
 </li>
 </ul>
 
 🌐 المهارات اللغوية
 
 <ul>
 <li>
 إجادة
 
 اللغتين العربية والإنجليزية
 
 تحدثًا وكتابة على مستوى مهني، يتيح التعامل مع فرق العمل الداخلية والموردين والمراجع التقنية بكفاءة عالية.
 </li>
 </ul>
 
 ✅ الكفاءات السلوكية
 
 <ul>
 <li>
 العمل الجماعي والتواصل الفعّال.
 </li>
 <li>
 التركيز على العملاء ورفع مستوى رضاهم.
 </li>
 <li>
 الالتزام بالتميز والتطوير المستمر.
 </li>
 <li>
 القدرة على تحليل المشكلات وحلها بطرق مبتكرة.
 </li>
 </ul>
 
 🕐 ظروف العمل
 
 <ul>
 <li>
 
 الموقع:
 
 المقر الرئيسي &ndash; الدوحة.
 </li>
 <li>
 
 ساعات العمل:
 
 من 7:30 صباحًا حتى 2:30 ظهرًا.
 </li>
 <li>
 
 ظروف العمل:
 
 بيئة مكتبية مع تنسيق ودعم عن بُعد عند الحاجة.
 </li>
 </ul>
 
 
</div>

Information Technology Support Specialist

EGEC Qatar

Job Summary:We are seeking an IT Specialist to provide comprehensive information technology services and support for development and infrastructure projects. This role operates on a call-off consultancy basis, delivering IT solutions, system management, and technical support across multiple projects as needed.Key Responsibilities:<ul><li>Design and implement IT systems and infrastructure</li><li>Provide technical support and system administration services</li><li>Manage data security and backup systems</li><li>Develop and maintain databases and information systems</li><li>Support project teams with IT solutions and tools</li><li>Ensure compliance with IT policies and standards</li><li>Conduct system audits and performance monitoring</li></ul>Required Qualifications:<ul><li>University degree in Information Technology, Computer Science, Engineering, or related field from a recognized institution</li><li>Minimum 10 years of professional experience in information technology</li><li>Strong knowledge of IT systems, networks, and security</li><li>Professional IT certifications (CISSP, CCNA, MCSE preferred)</li><li>Experience with project management software and tools</li></ul>Preferred Experience:<ul><li>Infrastructure development projects</li><li>Buildings and construction sector experience</li><li>Humanitarian and emergency response</li><li>Fit-out and rehabilitation projects</li><li>Development projects in economic, health, and education sectors</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Please select your sector exposure from: Infrastructure, Buildings, Humanitarian &amp; Emergency Response, Fit-out &amp; Rehabilitation, Development Projects </li><li>Confirm your bilingual proficiency level in English + Arabic </li><li>Do you consent to include your CV in a client tender submission?</li><li>What is your ability to join?</li><li>What is your current salary?</li><li> What is your expected&nbsp;salary?</li></ul>Experience:<ul><li>IT Specialist : 10 years (Required)</li></ul>

IT Specialist

Bureau Veritas

<div><div>The IT Specialist provides technical support and manages IT systems to ensure seamless project operations. This role maintains hardware, software, and networking solutions critical to project delivery.<ul><li> 
Information Technology degree in relevant field from recognized institution</li><li>Bilingual English and Arabic is a must</li><li>Minimum Experience of 10 years</li><li>Knowledge of IT systems and networking
</li><li>Experience in technical support and troubleshooting</li><li>Good problem-solving skills</li></ul></div></div>

VAM SYSTEMS

<div>Company Description 
Job Description 
We are currently looking IT Asset Management (ITAM) - ITSM Specialist for our Qatar operations with the following terms &amp; conditions.
Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Systems, Business Administration, Finance, or related field.</li><li>Experience with IT Asset Management (ITAM) and/or Facilities Asset Management.</li><li>Familiarity with ITSM/Asset tools (ServiceNow, Flexera, Snow, Ivanti, etc.).</li><li>Knowledge of CMDB structure and integration with IT processes.</li><li>Strong analytical and reporting skills (Excel, Power BI, or similar).</li><li>Knowledge of procurement and financial practices related to assets.</li><li>Excellent organizational and communication skills.</li></ul> 
Joining time frame: 2 weeks (maximum 1 month) 
Additional Information 
Terms and conditions:
Joining time frame: maximum 4 weeks</div>

IT Asset Management (ITAM) - ITSM Specialist

JAMA MARBLE

Key Responsibilities:<ul><li>Provide technical support for hardware, software, network, and system issues.</li><li>Support SAP end-users, troubleshoot SAP-related problems, and coordinate with external SAP support teams when needed.</li><li>Manage user accounts, access rights, and roles within SAP.</li><li>Assist in data backups, updates, and system monitoring.</li><li>Install, configure, and maintain IT equipment and software.</li><li>Ensure IT systems comply with company security and operational standards.</li><li>Document IT procedures and provide user training as required.</li></ul>Qualifications &amp; Requirements:<ul><li>Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, or related field.</li><li>Minimum 2&ndash;3 years of experience as an IT Technician.</li><li>Hands-on experience with SAP (user management, troubleshooting, or module exposure).</li><li>Strong knowledge of Windows OS, networking, and IT hardware.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and under pressure.</li></ul>Preferred Skills:<ul><li>Knowledge of SAP ERP modules (MM, SD, HR, or FICO)</li><li>Basic understanding of SQL or database management</li><li>Experience in IT support within a corporate environment</li></ul>Requirement:<ul><li>Qatar Driving License</li><li>NOC transfer sponsorship</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR6,000.00 per month

IT Technician (with SAP Knowledge)

Click Solutions

IT SUPPORTWe are seeking a skilled IT Support Specialist to join our dynamic IT team. The ideal candidate will be responsible for providing technical assistance and support .The IT Support Specialist will diagnose and resolve hardware and software issues, assist with the implementation of IT solutions, and contribute to the overall efficiency and effectiveness of our organization's technology environmentResponsibilities :Installation, configuration of software and hardware ( L1 &amp; L2)Manage Network service and technology toolsSet up accounts and work station( active directory and PMS)Monitoring performance and maintain systems according to the requirementRequirements :Relevant certifications (e.g., Microsoft Certified IT Professional,ITIL,MCSA &amp; CCNA) are a plus.Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field is preferred.Minimum 2-3 years experience in IT Support Specialist fieldExcellent communication and interpersonal skills.The candidate should have a NOC applicableKnowledge about security /data back-upJob Types: Full-time, PermanentJob Type: Full-timePay: Up to QAR3,000.00 per month

IT SUPPORT

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist)
 
 
 Associate Managing Consultant, Specialized Product Delivery
 
 
 Our Purpose
 
 
 We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team &ndash; one that makes better decisions, drives innovation and delivers better business results.
 
 
 Title and Summary
 
 
 Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist)
 
 
 
 All About Us
 
 
 
 The Data &amp; Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data &amp; Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
 
 
 
 All About The Role
 
 
 
 Advisors Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
 
 
 <ul>
 <li>
 Delivering new products and strategies to market smoothly and efficiently
 </li>
 <li>
 Successfully implementing complex technology and delivering the most challenging transformation programs to create the new business as usual
 </li>
 <li>
 Strengthening client&rsquo;s internal skills, knowledge and experience in critical areas
 </li>
 <li>
 Transforming client processes and optimizing their management practices
 
 
 
 </li>
 </ul>
 Deploy is a new suite of consulting solutions designed to respond to fast evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, and with Deploy we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.
 
 
 As an Managing Consultant, Specialized Product Delivery (Cards Portfolio Specialist) you will
 
 
 This role will work with clients on the implementation of strategy to optimize performance drivers and revenues at the portfolio level. It will require working extensively with internal and external stakeholders to drive a robust lifecycle management program for card customers and deliver the business goals.
 
 
 Product Management Specialist
 
 
 Supports the client for profit and growth for cards, from revenue to credit costs (including Fraud) and direct/allocated costs
 
 
 Supports client for product management for cards, Audit, compliance matters and complaints support
 
 
 Guides and supports in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on whole of bank value
 
 
 Provides guidance and support to client-facing professionals and sales teams to solve complex client needs through products in conjunction with acquisitions vertical.
 
 
 Supports the effort to develop and execute marketing campaigns to drive product growth ensuring collaboration with the internal marketing team in conjunction with acquisitions vertical.
 
 
 Helps execute end-to-end solutions for all client segments resulting in superior customer experience.
 
 
 Helps with training to internal stakeholders about the product offerings ensuring knowledge transfer to facilitate product roll-out.
 
 
 Performs and analyses competitive benchmarking of the products vis-&agrave;-vis competition and the market and review pricing of the products periodically.
 
 
 
 
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist)

Explore 938+ Information technology specialist in Doha this October. Find roles across top companies and apply now to boost your career.

938 information technology specialist jobs IN Doha

Information Technology Support Specialist

IT Specialist

IT Specialist

IT Asset Management (ITAM) - ITSM Specialist

IT Technician (with SAP Knowledge)

IT SUPPORT

Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist)