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information technology specialist

Confidential

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  IT Technical Support
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Information Technology
 </p>
 <p>
  <strong>
   Location:
  </strong>
  All regions &ndash; Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an IT Technical Support professional to join our team and support retail technology operations across multiple locations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Install, configure, and maintain POS systems and related peripherals
 </p>
 <p>
  &bull; Troubleshoot hardware, software, and connectivity issues
 </p>
 <p>
  &bull; Support CCTV systems and network infrastructure (routers, switches, access points)
 </p>
 <p>
  &bull; Manage internet connectivity and coordinate with service providers
 </p>
 <p>
  &bull; Provide technical support for desktops, laptops, and business applications
 </p>
 <p>
  &bull; Monitor and maintain WAN, VPN, and site connectivity
 </p>
 <p>
  &bull; Support new store openings and system implementations
 </p>
 <p>
  &bull; Perform regular maintenance, updates, and system documentation
 </p>
 <p>
  &bull; Handle helpdesk tickets and ensure timely issue resolution
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  &bull; Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or related field
 </p>
 <p>
  &bull; 1&ndash;2 years of experience in IT Technical Support in the retail sector (required)
 </p>
 <p>
  &bull; Strong knowledge of POS systems, CCTV platforms, and networking
 </p>
 <p>
  &bull; Experience with Microsoft 365, Windows, and Active Directory
 </p>
 <p>
  &bull; Familiarity with ERP systems and ticketing tools
 </p>
 <p>
  &bull; Good communication skills in Arabic &amp; English
 </p>
 <p>
  &bull; Willingness to travel between locations
 </p>
 <p>
  &bull; Valid driver&rsquo;s license
 </p>
</div>


Information Technology Specialist

Jockey Club of Saudi Arabia (JCSA)

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a highly skilled Senior Information Technology Specialist to oversee and support our organization&rsquo;s IT infrastructure, systems, and security. The ideal candidate will play a key role in maintaining system stability, resolving complex technical issues, implementing IT solutions, and supporting business continuity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  Manage and maintain IT infrastructure including servers, networks, and cloud services.
 </p>
 <p>
  Provide advanced technical support and troubleshoot complex hardware, software, and network issues.
 </p>
 <p>
  Monitor system performance and ensure high availability and reliability.
 </p>
 <p>
  Implement and enforce IT security policies, backups, and disaster recovery procedures.
 </p>
 <p>
  Administer user accounts, permissions, and access controls.
 </p>
 <p>
  Plan, test, and deploy system upgrades, patches, and new technologies.
 </p>
 <p>
  Collaborate with internal teams to identify technology needs and deliver effective solutions.
 </p>
 <p>
  Document IT processes, configurations, and technical procedures.
 </p>
 <p>
  Support IT projects, system integrations, and digital transformation initiatives.
 </p>
 <p>
  Ensure compliance with organizational standards and best practices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </p>
 <p>
  5+ years of experience in IT infrastructure, system administration, or technical support.
 </p>
 <p>
  Strong knowledge of Windows/Linux servers, networking, virtualization, and cloud platforms.
 </p>
 <p>
  Experience with cybersecurity practices, backup solutions, and system monitoring tools.
 </p>
 <p>
  Relevant certifications (such as Microsoft, Cisco, ITIL, or VMware) are a plus.
 </p>
 <p>
  Excellent problem-solving, communication, and teamwork skills.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Skills
  </strong>
 </p>
 <p>
  Experience with cloud platforms (Azure, AWS, or similar)
 </p>
 <p>
  Knowledge of Active Directory, Office 365, and endpoint management
 </p>
 <p>
  Familiarity with IT service management (ITSM) tools
 </p>
</div>


Senior Information Technology Specialist

UFCGYMKSA

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 We are looking for an IT Systems Specialist to support and
 <br/>
 <br/>
 coordinate the company&rsquo;s technical systems and infrastructure. The role
 <br/>
 <br/>
 includes working with different software platforms such as membership systems,
 <br/>
 <br/>
 point of sale, finance systems, and HR systems, while also supporting technical
 <br/>
 <br/>
 project requirements such as cameras, internet networks, access gates, mobile
 <br/>
 <br/>
 applications, and other related technologies. The ideal candidate should have a
 <br/>
 <br/>
 good understanding of system coordination, technical support, and operational
 <br/>
 <br/>
 technology needs.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and support the connection between the company&rsquo;s operational and administrative systems.
  </li>
  <li>
   Work with software providers to improve integration between membership systems, POS,
   <br/>
   <br/>
  </li>
 </ul>
 finance, and HR platforms.
 <br/>
 <br/>
 <ul>
  <li>
   Monitor system performance and report technical issues when needed.
  </li>
  <li>
   Provide technical support for day-to-day system and hardware issues.
  </li>
  <li>
   Assist in setting up technical requirements for new branches or projects.
  </li>
  <li>
   Follow up on internet connectivity, network devices, CCTV systems, access gates, and
   <br/>
   <br/>
  </li>
 </ul>
 other technical equipment.
 <br/>
 <br/>
 <ul>
  <li>
   Support mobile applications and other digital tools used by the business.
  </li>
  <li>
   Coordinate with external vendors and service providers for installations, maintenance, and
   <br/>
   <br/>
  </li>
 </ul>
 technical support.
 <br/>
 <br/>
 <ul>
  <li>
   Maintain proper records of systems, devices, user access, and technical documentation.
  </li>
  <li>
   Help ensure all technical systems are functioning properly to support business
   <br/>
   <br/>
  </li>
 </ul>
 operations.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, Information
   <br/>
   <br/>
  </li>
 </ul>
 Systems, or related field.
 <br/>
 <br/>
 <ul>
  <li>
   Experience in handling business systems, technical support, or IT operations.
  </li>
  <li>
   Good understanding of software systems, networks, and technical equipment.
  </li>
  <li>
   Familiarity with POS systems, finance systems, HR systems, and mobile applications is
   <br/>
   <br/>
  </li>
 </ul>
 preferred.
 <br/>
 <br/>
 <ul>
  <li>
   Good problem-solving and coordination skills.
  </li>
  <li>
   Ability to communicate effectively with vendors and internal departments.
  </li>
  <li>
   Good command of English. Arabic is a plus.
  </li>
 </ul>
</div>


IT Systems Specialist

Saudi Accreditation Center

<div>
 <p>
  Saudi Accreditation Center is looking for a qualified IT Product specialist who will be responsible for the planning and developing of IT products and solutions. You should define product roadmaps, prioritize features, oversee product development processes, and collaborate with cross-functional teams, including development, design, and marketing, to ensure successful product launches.
 </p>
 <p>
  Your expertise in product management, requirements gathering and analysis, and technical understanding is essential for delivering innovative and customer-centric IT solutions. You should have excellent interpersonal and communication skills with the ability to multitask and adapt in a fast-paced environment. To ensure success, you should be analytical, accurate, innovative, organized and self-motivated, with a keen interest in understanding the organization&rsquo;s requirements and how they can be translated into smart solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Responsibilities:
  </strong>
 </p>
 <ol>
  <li>
   Collaborating with stakeholders to define project scope, objectives, and deliverables; ensuring alignment with business goals and requirements.
  </li>
  <li>
   Leading project teams, coordinating activities, and assigning tasks to team members, ensuring adherence to project schedules and milestones, and implementing corrective actions to keep projects on track.
  </li>
  <li>
   Communicating project progress, updates, and status reports to stakeholders and senior management, ensuring transparency and effective decision-making.
  </li>
  <li>
   Identifying project risks and developing mitigation strategies to minimize potential issues and ensure project success.
  </li>
  <li>
   Managing project documentation, including project plans, BRDs, FRDs, SRSs, AUTs, status reports, and documentation of project-related decisions and changes.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Requirements:
  </strong>
 </p>
 <ol>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Software Engineering, Information Systems or a relevant field.
  </li>
  <li>
   3+ years of experience in software engineering and IT product management.
  </li>
  <li>
   Strong skills in problem-solving, prioritization, interpersonal and communication, and working effectively with cross-functional teams.
  </li>
  <li>
   Having a project management certification like PMP or similar certification is a plus.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Kind Regards,
  </strong>
 </p>
</div>


IT Product specialist

Nahdi

<div><p>Provide daily technical support for regional users at corporate regional offices as well as pharmacies to ensure all regional employees and locations are sustainably up and running as needed.
</p><p>Accountabilities
</p><ul><li><p>Supporting daily operation of corporate users at branch offices and maintenance offices monitoring and support office services, network, IP phones, Meeting rooms, Printing and infrastructure devices.
</p></li><li><p>Implement IT Corporate projects and ensure End users devices (Corporate &amp; Stores) compliance with IT standards and policies.
</p></li><li><p>Act as a point of contact for Nahdi internal department and third level of escalation, receiving the escalations in case of third-party SLA breaching cases.
</p></li><li><p>Collaborate with the third parties during the project implementations for stores operations (new retail applications, pharmacies HW and technology refreshment
</p></li><li><p>Support in the execution and the development part of stores operations at offices and then hand it over to the third parties (retail applications preparation, devices configuration for new openings, ROBOT, QMS, Drive Thru. Etc.)
</p></li><li><p>Testing new systems and applications patches before deployment to ensure applications of operations excellence and quality control standards.
</p></li><li><p>Conducting regular site visits to all assigned regional stores, to ensure good relationship with end users and maintain their satisfaction and NPS.
</p></li></ul><p>Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
</p><p>Work Environment
</p><ul><li><p>Indoors : 30%
</p></li><li><p>Outdoors : 70%
</p></li><li><p>Working Days : 5 Working Days
</p></li><li><p>Days off : 2 Days Off
</p></li><li><p>Working Hours : 8:00 AM &ndash; 6:00 PM (1 hour break) (on call 24/7)
</p></li></ul><p>Job Requirement
</p><div><p><div><div><div><div><p><b>Education<br>
</b></p></div><div><ul><li><p>BSc in IT (or related)<br>
</p></li></ul></div></div><br>
<div><div><p><b>Experience<br>
</b></p></div><div><ul><li><p>0-3 Years of Experience<br>
</p></li></ul></div></div><br>
<div><div><p><b>Skills<br>
</b></p></div><div><ul><li><p>MS Office Suite
</p></li><li><p>Networking Basics
</p></li><li><p>Windows installation
</p></li><li><p>Infrastructure Knowledge<br>
</p></li></ul></div></div><br>
<div><div><p><b>Certifications<br>
</b></p></div><div><ul><li><p>Certified ITIL Foundation, and SC-OSA Inter mediate Level<br>
</p></li></ul></div></div><br>
<div><div><p><b>Languages<br>
</b></p></div><div><ul><li><p>English
</p></li><li><p>Arabic</p></li></ul></div></div></div></div></p></div></div>

Regional IT Support Specialist (2023539)

HanmiGlobal Saudi

<div><p>The responsibilities of this role focus on independently designing, developing, deploying, and maintaining internal IT and digital systems across the organization. The role emphasizes advanced data analytics, dashboard reporting, system integration, and improving internal communication to support executive decision-making and operational efficiency. Duties and responsibilities
</p><p><b>End-to-End Systems Development
</b></p><ul><li>Design, develop, deploy, and maintain internal IT systems independently without reliance on a dedicated team
</li><li>Build scalable digital solutions to support corporate and operational functions
</li><li>Ensure systems are reliable, efficient, and aligned with business needs
</li></ul><p><b>Data Analytics &amp; Dashboard Reporting
</b></p><ul><li>Design and manage advanced dashboards using Microsoft Power BI
</li><li>Deliver real-time reporting for KPIs, financials, and project performance
</li><li>Translating business requirements into data-driven insights for senior management
</li></ul><p><b>Data Integration &amp; Database Management</b>
</p><ul><li>Develop and manage SQL databases and data models
</li><li>Integrate data from multiple sources into centralized reporting systems
</li><li>Ensure data accuracy, consistency, and availability across platforms
</li></ul><p><b>Automation &amp; Digital Solutions</b>
</p><ul><li>Automate workflows using advanced Excel, VBA, and digital tools
</li><li>Develop web-based internal tools using technologies such as HTML, CSS, JavaScript, and backend frameworks (e.g., PHP or .NET)
</li><li>Utilize cloud platforms (preferably Microsoft Azure) for system deployment and management
</li></ul><p><b>Internal Communication &amp; Digital Enablement
</b></p><ul><li>Enhance internal communication through structured digital systems and reporting tools
</li><li>Support cross-functional collaboration by improving accessibility to business data
</li><li>Provide solutions that improve transparency and information flow
</li></ul><p><b>Governance, Security &amp; Performance</b></p><ul><li>Ensure data integrity, system security, and compliance with governance standards
</li><li>Monitor system performance and troubleshoot issues proactively</li><li>Maintain documentation for systems and processes
</li></ul><p><b>Stakeholder</b> <b>Management &amp; Continuous Improvement
</b></p><ul><li>Communicate effectively with senior executives and non-technical stakeholders
</li><li>Identify opportunities for innovation and continuous system improvement
</li><li>Stay updated with emerging technologies and implement best practices</li><li>Perform related duties as assigned by Line Manager
</li><li>Maintain compliance with all company policies and procedures
</li></ul><p><b>Qualifications, Knowledge &amp; Skills
</b></p><p><b>Education &amp; Experience
</b></p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Software Engineering, or a related field
</li><li>Minimum 5&ndash;8 years of hands-on experience in systems development and digital solutions
</li><li>Proven ability to deliver end-to-end systems independently (design  build  deploy  maintain)
</li></ul><p><b>Technical Skills
</b></p><ul><li>Strong expertise in Microsoft Power BI (essential)
</li><li>Experience in full-stack web development (HTML, CSS, JavaScript, PHP/.NET or equivalent)
</li><li>Advanced knowledge of SQL databases and data modelling
</li><li>Strong skills in Excel and VBA automation
</li><li>Experience with cloud environments (preferably Microsoft Azure)
</li><li>Familiarity with APIs, Power Automate, Python, or data engineering tools (preferred)
</li><li>Understanding of cybersecurity principles and best practices
</li></ul><p><b>Industry Experience (Preferred)
</b></p><ul><li>Experience in construction, engineering, or real estate sectors
</li><li>Exposure to BIM, IoT, digital twins, or smart building technologies</li></ul></div>

IT & Digital Systems Specialist

Fast Fit

<div><div><div><b>IT Specialist &ndash; Zoho Platform</b><br>
</div><div><b>
Department:</b> Information Technology<br>
</div><div><b>
Experience:</b> 1+ Year<br>
</div><div><b>
Type:</b> Full-Time</div><div></div><div><b><br>
Job Summary</b><br>
</div><div>
We are looking for an IT Specialist with Zoho experience to implement, customize, and manage Zoho applications across the organization, working closely with business teams to deliver effective solutions.</div><div></div><div><b><br>
Key Responsibilities</b><br>
</div><div>
Administer and maintain Zoho CRM, Zoho One, Zoho Books, Zoho Desk, and Zoho Projects<br>
</div><div>
Build custom modules, workflows, and automation using Deluge scripting<br>
</div><div>
Integrate Zoho with third-party tools via APIs and Zoho Flow<br>
</div><div>
Manage data migration and integrity across Zoho modules<br>
</div><div>
Provide technical support and train end-users on Zoho tools<br>
</div><div>
Gather business requirements and translate them into Zoho configurations</div></div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><div>
Bachelor's degree in IT, Computer Science, or related field<br>
</div><div>
1+ year of hands-on Zoho experience (CRM, Zoho One, Books, Desk, or similar)<br>
</div><div>
Basic knowledge of Zoho customization and workflows<br>
</div><div>
Strong communication and problem-solving skills<br>
Zoho CRM Certified Administrator or Developer<br>
</div><div>
Experience with REST APIs and third-party integrations<br>
</div><div>
Familiarity with HTML, CSS, or JavaScript</div></div><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div><div>
Competitive salary package<br>
</div><div>
High commission structure<br>
</div><div>
Performance-based incentives<br>
</div></div><div>
Comprehensive health insurance coverage<br>
</div><div>
Specialized internal training programs<br>
</div><div>
Career growth and promotion opportunities<br>
</div><div>
Opportunities for regional and global exposure<br>
</div><div>
30 days of paid annual leave</div></div><div></div>

IT Specialist – Zoho Platform

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