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information technology support specialist

Clear Point Consultants

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 <ul>
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   <strong>
    IT Support Specialist / Help Desk Technician
   </strong>
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   <strong>
    Contract to Hire - USC or GC Holders ONLY
   </strong>
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   <strong>
    Onsite/ Atlanta, GA
   </strong>
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 </ul>
 <p>
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 </p>
 <p>
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 </p>
 <p>
  <strong>
   Overview
  </strong>
 </p>
 <p>
  We are seeking a proactive and customer-focused IT Support Specialist to join our team. This individual will provide technical support across a variety of systems and devices, ensuring a high level of service and timely resolution of issues. The ideal candidate is a strong problem solver, an effective communicator, and thrives in a fast-paced, team-oriented environment.
 </p>
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  <strong>
   Key Responsibilities
  </strong>
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   Serve as the first point of contact for IT support via phone, email, chat, or ticketing system
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   Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues
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   Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals
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   Perform system installations, upgrades, and reimaging with minimal disruption to end users
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   Migrate data between systems as needed
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   Research, test, and deploy software updates, patches, and new technologies
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   Support operating systems, productivity tools, and enterprise applications
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   Monitor and respond to support tickets, ensuring timely communication and resolution
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   Escalate complex issues to higher-level support teams when necessary
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   Maintain accurate documentation of incidents, resolutions, and processes
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   Perform routine system maintenance and health checks
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   Educate users on best practices, security awareness, and effective use of technology
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   Collaborate with IT team members to support ongoing initiatives and process improvements
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   Follow established IT policies, procedures, and service-level agreements (SLAs)
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 </ul>
 <p>
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 </p>
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  <strong>
   Required Skills &amp; Qualifications
  </strong>
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   Strong knowledge of computer hardware, software, and troubleshooting techniques
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   Experience supporting Windows, macOS, and mobile operating systems (iOS/Android)
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   Familiarity with Microsoft 365 and common business applications
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   Basic understanding of networking concepts (TCP/IP, DNS, VPN, Wi-Fi)
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   Experience with ticketing systems and remote support tools (e.g., ServiceNow or similar)
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   Excellent problem-solving, organizational, and multitasking abilities
  </li>
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   Strong written and verbal communication skills with a customer-first mindset
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   Ability to work independently, take initiative, and manage competing priorities
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 </ul>
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 </p>
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  <strong>
   Minimum Qualifications
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   Associate or Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent hands-on experience)
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   2&ndash;4 years of experience in a help desk or technical support role
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 </ul>
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  <br/>
 </p>
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  <strong>
   Preferred Qualifications
  </strong>
 </p>
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   Relevant certifications (e.g., CompTIA A+, Network+, ITIL)
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   Experience with endpoint management tools (e.g., JAMF, SCCM, ManageEngine)
  </li>
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   Experience supporting enterprise environments
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   Familiarity with mobile device management (MDM) solutions
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 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Environment
  </strong>
 </p>
 <ul>
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   Primarily office-based with occasional on-site support as needed
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   May require limited after-hours or on-call support
  </li>
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   Ability to lift and move equipment up to 25 lbs
  </li>
 </ul>
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 </p>
</div>


Information Technology Support Specialist

Atlanta Speech School

<p><b>Atlanta Speech School</b></p><p><b>Library Media Specialist</b></p><p><b>Start Date: August 2026</b></p><p>The Atlanta Speech School provides an unmatched opportunity to learn from both peers and experts in the field, and to contribute to the School&rsquo;s growing body of knowledge. Beyond seeking proficiency, we work to construct a Deep Reading Brain for each child at the School and, through our Rollins Center for Language &amp; Literacy, every child beyond the school. Deep reading requires learning to make connections between what we read to what we think, feel, and do. Through deep reading, children develop empathy, hone critical thinking, and go on to make the greatest possible difference in the lives of others.</p><ul><li>We believe in connection over compliance. Rather than silencing children, we teach them to listen - and to think, to question, and to solve.</li><li>Our staff works together to know and serve each child from within an intentional learning ecosystem that is as joyful as it is rigorous.</li><li>Our practices are grounded in structured literacy and built on the sciences of healthy brain development, language acquisition, and the construction of the Deep Reading Brain.  This work is intentionally centered around critical thinking, empathy, problem solving and the development of executive functions.</li></ul><p><i><b>We are committed to providing a community through which all our students, families, and staff show up safely as themselves and for each other. As stewards of this environment, it is our responsibility to ensure safety extends to every person, inclusive of all races /ethnicities, religions, genders, family structures, sexual orientations, and any other aspect of their identity. </b></i></p><p>The School has never turned away a child in need of services based on their family&rsquo;s financial circumstances.</p><p>The Atlanta Speech School is seeking a full-time Library Media Specialist to advance the instructional technology services of the school&rsquo;s Media Center. The ideal candidate understands the importance of integrating technology into instruction for all learners and is familiar with the latest research-based practices related to technology integration and assistive technology. The media specialist must be able to work in a collaborative team and assume several distinct roles, including instructional, administrative, consultative, and technical support.</p><p><b>POSITION SUMMARY:</b></p><p>The media specialist utilizes leadership and expertise to provide a library media program aligned with the mission, goals, and objectives of the school; collaborates with classroom teachers and school leadership to design, implement, and/or enhance lessons and units of instruction; provides equitable access to information; and establishes an environment that encourages students to be critical thinkers, enthusiastic readers, skillful researchers and ethical users of information.</p><p><b>ESSENTIAL RESPONSIBILITIES AND DUTIES OF THE POSITION:</b></p><p>&middot; Creates an inviting and supportive media center environment conducive to active participatory learning, research-based instructional practices, and collaboration with teaching staff</p><p>&middot; Designs and facilitates developmentally appropriate media, literacy, and research experiences for a wide range of learners (approximate ages 2-12), including early childhood, elementary, and pre-adolescent students</p><p>&middot; Applies knowledge of early childhood development to create a sensory-rich and language-focused learning experience for young learners while also scaffolding research and inquiry skills for older students</p><p>&middot; Develops collaborative partnerships to support language and literacy instruction with teachers to design, implement, and evaluate lessons and units that integrate reading strategies and research skills</p><p>&middot; Encourages the use of instructional technology to engage students and to improve learning and provides access to digital information resources for the learning community</p><p>&middot; Participates in the implementation of collaboratively planned learning experiences with teaching staff, school librarian, curriculum specialists, and technology integration specialist by providing group and individual instruction, assessing student progress, and evaluating student outcomes</p><p>&middot; Designs, curates, and maintains interactive discovery and sensory learning areas within the Learning Commons, ensuring materials are engaging, developmentally appropriate, and aligned to instructional goals</p><p>&middot; Develops and maintains a collection of resources appropriate to the curriculum, the learners, and the teaching styles and instructional strategies used within the school community</p><p>&middot; Evaluates, promotes, and uses existing and emerging technologies to support teaching and learning, supplement school resources, connect the school with global learning, and communicate with students, and teachers, and other partners</p><p>&middot; Prepares, maintains, and submits accurate and complete inventories, records and reports as required by the school</p><p>&middot; Models, teaches, and facilitates the safe, legal, and ethical uses of technology and digital information</p><p>&middot; Takes responsibility for assigned duties (i.e. morning, lunch/recess, and/or carpool duty).</p><p>&middot; Takes responsibility for professional growth through continuous program improvement and participates in local, state, and national professional organizations for library education</p><p><b>QUALIFICATIONS AND REQUIREMENTS:</b></p><p>&middot; Master&rsquo;s degree in library media or advanced degree with media certification required</p><p>&middot; Valid Georgia certificate in the field of library media required</p><p>&middot; Experience as library media specialist preferred</p><p>&middot; Knowledge of best practices in library media, instructional technology, and curriculum, particularly related to the value of language and literacy development</p><p>&middot; Demonstrated leadership and ability to foster a collaborative, professional environment to maximize language and literacy outcomes for children, including information literacy, media literacy, and technology literacy</p><p>&middot; Must be innovative and creative in the use of emerging technologies and formats in the teaching and learning process</p><p>&middot; Strong verbal and written communication skills</p><p><b>SALARY:</b> Salary is commensurate with experience.</p><p><b>BENEFITS: </b>This is a 190-day full-time school position, offering a generous benefit package including health/dental/life/vision and long-term disability insurance. The Speech School subsidizes health insurance premiums of staff and families. Other benefits include Flexible Spending Account; 403(b) Plan; cost reduction of some Atlanta Speech School services; complimentary meals onsite during working hours; vacation and accrued sick leave.</p><p><b>TO APPLY: </b>Please submit all the following documents to ensure that your information is considered: , , and Please describe how your particular skills, talents, and/or expertise could be beneficial to the Atlanta Speech School. (Please limit the response to 500 words).</p><p><b>Subject line:</b> Library Media Specialist</p><p><b>Email</b>:</p><p><b>Atlanta Speech School</b></p><p>Founded over 86 years ago, the Atlanta Speech School has evolved into four school divisions, four clinical programs, Rollins Center for Language &amp; Literacy professional development program and Rollins&rsquo; free online Cox Campus. Across all our programs we are driven to ensure that each child can find their voice. The School has never turned away a child in need of our specialized services based on their family&rsquo;s financial circumstances.</p><p>We are the educational equivalent of a teaching hospital. With our vision of <i>literacy and justice for all,</i> we lead equity-based change by extending our work beyond our campus. What occurs in the classroom for each child at the Atlanta Speech School is made available to every teacher by way of our free online professional learning platform, <b>Cox Campus</b>. Cox Campus&rsquo; membership is composed of more than 270,000 educators, leaders, healthcare professionals and parents representing all fifty states and 100 countries. </p><p>The School, across all its programs, attracts a staff of the most gifted and committed teaching professionals who apply the research of the nation&rsquo;s leading experts on early healthy brain development, language acquisition and Deep Reading Brain.</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Library Media Specialist

Alopex

<div>
 <strong>
  Job Title: Patient Access &amp; Eligibility Specialist
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  <br/>
 </strong>
 Overview:
 <br/>
 <br/>
 The Patient Access &amp; Eligibility Specialist plays a critical role in supporting patient access to care management services by ensuring accurate insurance verification, confirming program eligibility, and assisting patients through administrative intake processes.
 <br/>
 <br/>
 This role serves as the front door to the care management program, helping identify eligible patients for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other virtual care services.
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 The Patient Access &amp; Eligibility Specialist verifies insurance coverage, confirms patient eligibility, answers incoming patient calls, manages voicemail communications, and ensures accurate documentation within electronic medical record (EMR) systems and care management platforms.
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 The ideal candidate has strong technical proficiency, excellent communication skills, and the ability to navigate multiple healthcare systems efficiently while delivering a professional and compassionate patient experience.
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 Reports To: Nursing Manager
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 <br/>
 Department: Clinical Operations
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 <strong>
  Job Description
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  Patient Call Management &amp; Communication
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   Answer incoming patient calls and provide professional, courteous assistance.
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   Respond to patient inquiries related to care management programs and services.
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   Manage voicemail systems by reviewing incoming messages and ensuring calls are routed to the appropriate team member or department.
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   Coordinate call routing to Care Coordinators, Enrollment Specialists, or other staff based on patient needs.
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   Ensure patient messages are handled promptly and accurately to support timely follow-up.
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   Document all patient communications within the care management platform.
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   Maintain strict adherence to HIPAA and patient privacy standards during all interactions.
   <br/>
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  </li>
 </ul>
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  Insurance Verification &amp; Eligibility Determination
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 <ul>
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   Verify patient insurance coverage and eligibility for care management programs.
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   Confirm payer requirements for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other services.
  </li>
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   Review patient benefits, coverage status, and eligibility criteria.
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   Identify patients who qualify for enrollment in care management programs.
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   Document eligibility verification results in the appropriate systems.
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  Enrollment Pipeline Support
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   Prepare eligible patient lists for the Enrollment team by verifying eligibility and insurance coverage.
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   Flag patients who meet program criteria for outreach and enrollment.
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   Support enrollment readiness by ensuring patient demographic and insurance data is accurate.
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   Communicate eligibility findings with Enrollment Specialists to support effective patient outreach.
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   Assist with administrative preparation for patient enrollment processes.
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  Administrative &amp; Platform Support
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   Maintain accurate patient demographic and insurance information within care management platform.
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   Assist with patient record updates and administrative workflows related to care management services.
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   Ensure documentation is accurate, complete and compliant with program requirements.
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   Support internal teams with patient information verification and administrative tasks.
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  Technology &amp; Data Accuracy
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   Utilize electronic medical records (EMR), care management platforms, and telephony systems to support patient access workflows.
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   Demonstrate strong technical proficiency when navigating multiple healthcare platforms simultaneously.
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   Maintain a high level of accuracy when entering patient information into healthcare systems.
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   Assist with resolving minor data discrepancies and escalate system issues when necessary.
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  Qualifications and Skills Required:
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 </strong>
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   1&ndash;3 years of experience in healthcare administration, patient access, insurance verification, or care coordination support
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   Experience verifying health insurance eligibility and benefits
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   Familiarity with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), or population health programs preferred
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   Experience working with electronic medical record (EMR) systems
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   Strong technical proficiency and ability to learn new healthcare platforms quickly
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   Experience handling patient phone calls in a professional healthcare environment
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   Excellent verbal communication and patient engagement skills
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   Strong organizational and time management abilities
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   High attention to detail and documentation accuracy
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   <br/>
  </li>
 </ul>
 <strong>
  Competencies:
  <br/>
  <br/>
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 Competency
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 Definition
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 Patient Communication
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 Provides clear, compassionate communication when assisting patients.
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 Insurance Verification
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 Demonstrates strong understanding of insurance coverage and eligibility processes.
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 Technical Acumen
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 Navigates EMR systems and healthcare technology platforms efficiently.
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 Attention to Detail.
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 Ensures accuracy in documentation and patient data entry.
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 Compliance Awareness
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 Maintains HIPAA compliance and proper handling of protected health information.
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 Organization
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 Manages multiple tasks and systems effectively in a fast-paced environment.
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 Collaboration
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 Works closely with Enrollment Specialists, Care Coordinators, and operations staff.
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 Key Performance Indicators (KPIs)
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 <ul>
  <li>
   Insurance verification accuracy rate
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   Eligibility verification turnaround time
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   Patient call response quality and timeliness
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   Voicemail response and routing accuracy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Location, Shift &amp; Schedule
  <br/>
  <br/>
 </strong>
 This position is remote (please see remote requirements below). Shifox/Alopex employees work Monday-Friday r according to the business hours of client practices.
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 <strong>
  Remote Position Requirements:
  <br/>
  <br/>
 </strong>
 Reliable and stable Internet &ndash; all programs used by
 <strong>
  Patient Access &amp; Eligibility Specialist
 </strong>
 are internet based. A quiet and professional work environment suitable for speaking with patients about sensitive information and Protected Health Information (PHI), free of distractions.
 <br/>
 <br/>
 <strong>
  Compensation
 </strong>
 :
 <br/>
 <br/>
 Contractors are paid on a monthly basis, see below.
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 Rate $17.00-$18.00 per hour
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 Powered by JazzHR
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 F9yYuzQP2P
</div>


Patient Access & Eligibility Specialist

Zoll Medical Corporation

<div>Itamar<p>
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.</p><p></p><p>
ZOLL is an innovative medical technology company that offers home sleep testing laboratory services using the cutting edge WatchPAT&reg; home sleep test device to aid in the diagnosis of respiratory sleep disorders. 80% of patients who have sleep apnea are undiagnosed. ZOLL is committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life through ZOLL&rsquo;s home sleep testing laboratory services.<br>
<br>
<b>Job Summary</b><br>
<br>
We are seeking a dynamic and results-driven Territory Manager to support awareness and appropriate utilization of WatchPAT Home Sleep Apnea Testing (HST) services within an assigned geographic territory. This role focuses on providing education regarding convenient, accurate, and Medicare-compliant home sleep apnea testing solutions to non-sleep specialist healthcare providers &mdash; including primary care physicians, family medicine practices, internal medicine, cardiology, endocrinology, and other general practitioners.<br>
<br>
The Territory Manager will serve as a resource to providers by offering information on clinical use, operational workflow, and coverage considerations related to HST. This role supports provider understanding of diagnostic options intended to improve patient access to sleep apnea evaluation in accordance with applicable clinical guidelines and payer requirements.<br>
<br>
<b>Essential Functions</b></p><ul><li><p>
Develop and maintain professional relationships with non-sleep specialist physicians and office staff to provide education on Home Sleep Testing services and appropriate patient selection criteria.</p></li><li><p>
Conduct in-person and virtual educational presentations, product demonstrations, and in-service training on the WatchPAT&reg; device and associated diagnostic service workflows.</p></li><li><p>
Identify and engage healthcare practices within the territory to provide information regarding HST technology and available diagnostic service offerings.</p></li><li><p>
Support onboarding of new provider offices by facilitating understanding of administrative processes, documentation requirements, and applicable coverage policies related to HST.</p></li><li><p>
Maintain regular communication with provider offices to address questions related to service logistics, device utilization, and patient eligibility consistent with clinical and payer guidelines.</p></li><li><p>
Monitor territory activity, market dynamics, and general industry trends using CRM tools in accordance with company policies.</p></li><li><p>
Collaborate with internal clinical, operations, and reimbursement teams to address provider inquiries and support efficient implementation of diagnostic testing services.</p></li><li><p>
Maintain current knowledge of sleep apnea clinical guidelines, HST technology, and reimbursement considerations relevant to diagnostic testing services.</p></li><li><p>
Represent the company at healthcare events, conferences, and provider meetings for the purpose of sharing educational information regarding HST.</p></li><li><p>
Coordinate, where appropriate, with other healthcare stakeholders to ensure providers are informed about diagnostic pathways and available therapy options, consistent with independent clinical decision-making.</p></li></ul><p><b><br>
Required/Preferred Education and Experience</b></p><ul><li><p>
Degree or Certification needed &ndash; BA/BS preferred</p></li><li><p>
Years of experience &ndash; 3+ years calling on primary care providers</p></li><li><p>
Experience in DME, HST or pharma is preferred.</p></li><li><p>
Cold calling and territory management experience</p></li></ul><p><b><br>
Knowledge, Skills and Abilities</b></p><ul><li><p>
Excellent at building relationships</p></li><li><p>
Great understanding of the sales process.</p></li><li><p>
Someone who is a quick learner and has a positive attitude.</p></li><li><p>
Demonstrated project and time management skills, with an ability to set and maintain priorities.</p></li><li><p>
Strong communication and interpersonal skills.</p></li></ul><p><b><br>
Travel Requirements</b></p><ul><li><p>
Remote position with travel in assigned territory</p></li></ul><p><b><br>
Physical Demands</b><br>
<br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><ul><li><p>
Standing - Occasionally</p></li><li><p>
Walking - Occasionally</p></li><li><p>
Sitting - Constantly</p></li><li><p>
Talking - Occasionally</p></li><li><p>
Hearing - Occasionally</p></li><li><p>
Repetitive Motions - Frequently</p></li></ul><p><br>
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.</p><p></p><p>
#LI-VB1</p><p></p><p>
The &quot;at plan&quot; compensation (Base Salary + Variable Incentive Compensation) for this position is:</p>
$90,000.00 which includes a base salary of $90,000.00 and commission in accordance with the company's sales compensation plan.<p></p><p>
Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
</p><p></p><p>Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.</p><p></p><p><b>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.</b></p><p></p><p><b>
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</b></p></div>

Territory Manager - Home Sleep Testing

Meridian Cooperative Inc

<div><div><div>At Meridian Cooperative, our Product Support team plays a critical role in helping customers succeed with our proprietary software solutions. As a <b>Product Support Specialist II</b>, you&rsquo;ll serve as a trusted technical partner to our customers&mdash;resolving issues, providing guidance, and helping users get the most value from our products.
</div></div><div><div>This role is ideal for an experienced SaaS support professional who enjoys problem-solving, customer interaction, and collaborating cross-functionally to drive product excellence.</div></div><div><div>
What You&rsquo;ll Do</div></div><ul><li><div>
Provide high-quality product support to customers via phone, email, chat, and other inbound channels.</div></li><li><div>
Troubleshoot proprietary software and database applications, guiding users through corrective steps and solutions.</div></li><li><div>
Create, document, and manage support cases by gathering details, reviewing initial notes, and tracking resolution progress.</div></li><li><div>
Escalate complex or advanced issues to senior peers or management when appropriate.</div></li><li><div>
Test software updates and changes for compatibility and implement routine fixes to improve functionality and performance.</div></li><li><div>
Train end users and contribute to the development and maintenance of technical documentation.</div></li><li><div>
Identify customer training needs and deliver training through webinars, online presentations, and other learning formats.</div></li><li><div>
Support customers in configuring and customizing software to align with their business processes and objectives.</div></li><li><div>
Clearly explain technical concepts to both technical and non-technical audiences.</div></li><li><div>
Document all customer interactions accurately, including issues, resolutions, and follow-up actions.</div></li><li><div>
Gather and share customer feedback related to usability, functionality, and performance with internal development teams.</div></li><li><div>
Maintain thorough knowledge of Meridian&rsquo;s proprietary software and database updates through ongoing training.</div></li><li><div>
Provide guidance and mentorship to Product Support Specialist I team members.</div></li><li><div>
Collaborate with cross-functional teams to resolve customer issues and enhance the customer experience.</div></li><li><div>
Demonstrate initiative through thought leadership, innovation, and creative problem-solving.</div></li><li><div>
Represent Meridian Cooperative at conferences, training events, and networking opportunities as needed.</div></li><li><div>
Adhere to all Meridian corporate policies and procedures.</div></li><li><div>
Travel as required and perform additional duties as assigned.</div></li></ul><div><div>
What You&rsquo;ll Bring</div></div><div><div>
Experience</div></div><ul><li><div>
Minimum of four (4) years of experience in a technical or product support role.</div></li><li><div>
Experience supporting SaaS software solutions required.</div></li></ul><div><div>
Education</div></div><ul><li><div>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field required.</div></li></ul><div><div>
Skills &amp; Competencies</div></div><ul><li><div>
Troubleshooting and supporting SaaS software and database applications</div></li><li><div>
Experience with help desk, CRM, and case management tools</div></li><li><div>
Ability to test software updates and document fixes and system changes</div></li></ul><ul><li><div>
Clear, professional written and verbal communication skills</div></li><li><div>
Ability to explain technical concepts to technical and non-technical users</div></li><li><div>
Strong customer service mindset with experience delivering end-user training</div></li></ul><ul><li><div>
Critical-thinking and analytical skills to diagnose and resolve issues</div></li><li><div>
Attention to detail with a solution-oriented approach</div></li><li><div>
Ability to gather and relay customer feedback for product improvements</div></li></ul><ul><li><div>
Ability to collaborate cross-functionally and mentor junior team members</div></li><li><div>
Strong time management skills in a fast-paced environment</div></li><li><div>
Adaptable, proactive, and comfortable working with moderate autonomy</div></li></ul><p>
</p><ul><li><div>Outstanding Medical/Dental/Vision</div></li><li><div>
Education/Training Reimbursement</div></li><li><div>
On-Site Education Courses</div></li><li><div>
Flexible Spending Account</div></li><li><div>
Health/Wellness Reimbursement</div></li><li><div>
Excellent Life and AD&amp;D insurance</div></li><li><div>
Paid Time Off: Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 10 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.</div></li><li><div>
Volunteer Time: 8 hours per year</div></li><li><div>
Retirement: Robust 401K. Following one year of eligible service, the Company contributes in two ways: (1) match of 100% of each dollar you contribute on the first five percent (5%) of eligible compensation, and (2) Employer basic contribution of 4% of base salary (with increases in basic contribution percentage based on years of service). Employees are 100% vested in Company funded contributions from the date they enter the plan.</div></li></ul><div><div><b>
About Us:</b></div></div><div><div>
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, <b>Meridian Cooperative</b> has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.</div></div><div><div>
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Product Support Specialist II

Piedmont Healthcare

<div>Overview:
<p>
This position sits on-site at Piedmont Atlanta Hospital.</p>
Responsibilities: This person works in partnership with the Centers of Excellence to provide a high level of service to the entity by advising and assisting management and employees on employee issues and concerns through communicating, interpreting and recommending appropriate use of human resource policies, procedures, and services. This person develops and executes human resources (HR) practices to support and improve the daily operations of their supported entity. Qualifications: <b>Education</b><ul><li>
Bachelor&rsquo;s Degree in Human Resources, Business Administration, Health Care Administration, or an equivalent field Required
</li><li>Master&rsquo;s degree Master&rsquo;s degree Preferred
</li></ul><b>Work Experience</b><ul><li>
3 years of combined HR experience in a specialist of generalist capacity, with at least one (1) year of focused experience conducting employee relations investigations and handling employee relations issues Required
</li><li>Solid track record of successfully implementing HR programs and initiatives Required
</li><li>Extensive knowledge of HR core competencies: recruiting, benefits, compensation, technology, training, organizational development, and learning and development Required
</li><li>PeopleSoft experience Preferred
</li></ul><b>Licenses and Certifications</b><ul><li>
PHR or SHRM-CP or related certification Preferred
</li></ul>Business Unit : Company Name: Piedmont Healthcare Corporate</div>

Sr HR Generalist

Emory University

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<p>
Reporting to the Head of Resource Acquisitions (RA), the specialist is responsible for serials maintenance processes and procedures that control the information about and access to Woodruff Library&rsquo;s printserials collection serving patrons from all campuses. These responsibilities include timely and accurate tracking of information in applicable software programs, cataloging, problem solving, receiving and subscription maintenance, which ensure serials bibliographic content, and holdings data quality is consistent, reliable and provide effective access for the support of teaching, learning and research. Over time, responsibilities for managing electronic serials will grow as print subscriptions are reduced.</p><p></p><p><br>
KEY RESPONSIBILITIES:</p><p></p><div><br>
Receiving and Binding:</div><ul><li>
Serves as a primary expert in library services platform serials subscription records, applying specialized knowledge of print resource cataloging and maintenance, serials copy cataloging, for other RA team members and Emory Libraries staff within and beyond Resource Services. Performs essential tasks throughout the print serials lifecycle</li></ul><div>
Electronic Resources:
</div><ul><li>Ensures continuous access and authentication to electronic journals, databases, streaming video and other materials acquired digitally by coordinating with staff at other campus libraries and liaising with Core Systems (internal), vendors and publishers as necessary.</li></ul><div>
Student Supervision:</div><ul><li>
Responsible for recruitment, hiring, orientation, training, reviewing time and attendance, and evaluating performance of student employees.</li></ul><p>
The specialist does not supervise librarian or staff employees but does supervise student employees. The number of students supervised ranges from 1 to 3 and represents up to 1.5 FTE.</p><p></p><div><br>
MINIMUM QUALIFICATIONS:</div><ul><li>
A bachelor's degree in a related field. Three years of related experience in print serials or electronic resources OR equivalent combination of experience, education, and training.
</li></ul><p><i>These qualifications are required by the library in addition to the minimum required qualifications of the University listed above.</i></p><p></p><div><br>
Collaboration and Connection:
</div><ul><li>Ability to build and sustain effective interpersonal relationships with library staff, faculty and students, off campus faculty and administrators, campus administrators, etc.; commitment to diversity; capacity to adapt and thrive in an ambiguous, future-oriented environment.</li></ul><div>
Time Management:
</div><ul><li>Evidence of demonstrated ability to set priorities, meet deadlines, and complete tasks and projects on time and within budget and in accordance with task/project parameters.</li></ul><div>
Technical Skills:
</div><ul><li>Demonstrated proficiency and capabilities with personal computers and software, the Web, and library-relevant information technology applications. Working knowledge of standard computer office applications such as Microsoft Outlook, Word, Excel, Access, PowerPoint or other productivity software.</li></ul><div>
**Please view full job description at https://libraries.emory.edu/about/employment-emory-libraries. **</div><div></div><div><br>
NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Senior Resource Acquisitions Specialist - Woodruff Library

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