it program manager

showroom concierge & design coordinator Jobs in Irving

showroom concierge & design coordinator

interior design project manager

<p></p><div><p>The <b>Data Center Interior Design Project Manager</b> is primarily responsible for leading and managing consistent implementation of QTS Corporate Interior Standards across multiple projects. The Data Center Interior Design PM will interact on a daily basis with Furniture Dealers, Architects, Engineers, General Contractors, specialty vendors, QTS Development, and QTS Operations staff and should have both written and oral communication skills commensurate with this level of regular communication.</p><p></p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b> includes the following. Other duties may be assigned.</p><ul><li>
Manage concurrent multi-phased interior and exterior start-up and upgrade projects (e.g. office) on several campuses to achieve schedule, budget, and quality standards in a predictable fashion</li><li>
Collaborate with QTS stakeholders, design, construction, and FF&amp;E consultants and vendors to implement the standardized corporate interiors program for new greenfield data center developments and renovations of existing facilities</li><li>
Write scopes of work and sketch concepts for design, construction, furniture, audio/visual, &amp; artistic services enabling procurement and project cost estimates; level pricing proposals and create executive-facing recommendations for award</li><li>
Support on-site activities, such as pre-installation verification, architectural punch walks, FF&amp;E install activities, and post-installation FF&amp;E punch walks; track punch issues for timely closeout</li><li>
Continuously maintain and improve interior standards documents &amp; materials library, including finishes, furniture, audio/visual, and artwork to provide predictable deliveries in a dynamic environment</li><li>
Create and communicate updates on interior design and construction status on a regular basis suitable for executive-level reviews; effectively present renderings, floor plans, schedule, cost, and quality data in a manner supporting efficient decision-making</li><li>
Ensure appropriate interior and architectural submittals are coordinated with vendors and internal stakeholders</li><li>
Support entitlement and permitting needs for exterior facades, signage, etc.</li><li>
Review and approve monthly invoices and pay applications</li><li>
Review change order requests from vendors and contractors and negotiate pricing, coordinating with Development PMs; collaborate with Development Capital team to source appropriate funding</li><li>
Collaborate with Sales Engineers and Product teams to aid in custom deal solutions for prospective clients&rsquo; large office design and construction</li><li>
Represent QTS interests as participant in design &amp; OAC weekly meetings (may lead weekly discussions, where applicable)</li><li>
Work with the internal Development team to enhance project management processes and protocols</li><li>
Create &amp; build relationships that enhance QTS&rsquo;s ability to be the leader in creating the World&rsquo;s Most Valuable Data Center Real Estate</li></ul><p></p><p><b>
BASIC QUALIFICATIONS</b></p><ul><li>
Bachelor&rsquo;s degree in Interior Design, Engineering or equivalent professional experience</li><li>
Three or more years of professional experience in commercial construction/interior design practices and procedures, and project delivery methods from conceptual development through procurement to close out</li><li>
Experience with Bluebeam &amp; Microsoft Office suite, specifically PowerPoint for use in communicating program updates to executive level</li><li>
Revit and AutoCAD experience preferred</li><li>
Travel estimated at 50%</li></ul><p></p><p><b>
TOTAL REWARDS</b></p><ul><li>
This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.</li><li>
This position is Bonus eligible.</li></ul><p></p><p>
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information &amp; Testing, Family &amp; Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.</p><p></p><p>
The &quot;Know Your Rights&quot; Poster is included here:</p><p>
Know Your Rights (English)</p><p>
Know Your Rights (Spanish)</p><p></p><p><br>
</p><p></p><p>QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.</p></div>

Interior Design Project Manager

Burlington Building Materials Inc

<div><div><div><b>Benefits:</b></div>
<ul><li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul></div><div><h1 class="jobSectionHeader"><b>NOW HIRING</b></h1>
<div>Showroom Concierge &amp; Design Coordinator<br>
</div><div>Burlington Design Gallery | Irving, Texas<br>
</div><div><b>Launch Your Career in Luxury Design &amp; Architectural Surfaces</b><br>
</div><div>Burlington Design Gallery is seeking a highly motivated, professional, and personable <b>Junior Design Associate</b> to join our growing team in Irving, Texas.<br>
</div><div>This position is ideal for someone who enjoys working with people, has a strong eye for presentation and organization, and aspires to build a career in the luxury design, architecture, stone, and tile industry.<br>
</div><div>As the first point of contact for our clients, designers, architects, builders, and guests, you will play a critical role in creating a welcoming and professional showroom experience while supporting our senior sales and design team.<br>
</div><div>Key Responsibilities<br>
</div><div>Reception &amp; Client Experience<br>
</div><ul><li>Welcome and greet clients, designers, architects, builders, and guests in a warm and professional manner</li>
<li>Manage showroom reception area and maintain a polished, organized appearance</li>
<li>Answer incoming phone calls and direct inquiries appropriately</li>
<li>Coordinate appointments and assist with scheduling</li>
<li>Ensure visitors receive an exceptional first impression of Burlington Design Gallery</li>
</ul><div>Sales &amp; Design Support<br>
</div><ul><li>Assist Senior Design Sales Associates with client appointments and material selections</li>
<li>Prepare samples, presentation materials, and project information for client meetings</li>
<li>Follow up on customer requests and maintain accurate records</li>
<li>Assist with showroom merchandising, displays, and product organization</li>
<li>Support project coordination and administrative tasks as needed</li>
</ul><div>Client Coverage &amp; Growth<br>
</div><ul><li>Conduct introductory showroom tours and basic product presentations</li>
<li>Assist walk-in customers when senior sales associates are unavailable</li>
<li>Participate in training programs to develop product and industry knowledge</li>
<li>Gradually take ownership of smaller projects and client interactions</li>
</ul><div>Qualifications<br>
</div><div>Required<br>
</div><ul><li>Professional appearance and demeanor</li>
<li>Outstanding communication and interpersonal skills</li>
<li>Strong organizational and multitasking abilities</li>
<li>Positive attitude with a customer-first mindset</li>
<li>Ability to think critically and exercise sound judgment</li>
<li>Reliable, punctual, and detail-oriented</li>
<li>Proficient with Microsoft Office and basic computer applications</li>
</ul><div>Preferred<br>
</div><ul><li>Experience in luxury retail, showroom sales, hospitality, interior design, customer service, or related fields</li>
<li>Associate's or Bachelor's degree in Interior Design, Architecture, Business, Marketing, or a related discipline</li>
<li>Experience working with designers, builders, or homeowners</li>
</ul><div>What We're Looking For<br>
</div><div>We are seeking an individual who possesses:<br>
</div><ul><li>Professional maturity and common sense</li>
<li>Strong initiative and problem-solving skills</li>
<li>The ability to anticipate client needs</li>
<li>Confidence interacting with high-end clientele</li>
<li>A desire to learn and grow into a future sales and design professional</li>
</ul><div>Compensation &amp; Benefits<br>
</div><ul><li>Competitive salary</li>
<li>Performance-based bonus opportunities</li>
<li>Professional development and mentorship</li>
<li>Opportunity for advancement into a Design Sales Associate role</li>
<li>Work alongside some of the region's leading designers, architects, builders, and luxury homeowners</li>
</ul><div>About Burlington Design Gallery<br>
</div><div>Burlington Design Gallery is one of Texas' premier destinations for luxury natural stone, tile, and architectural surfaces. We partner with designers, architects, builders, fabricators, and homeowners to create extraordinary residential and commercial spaces.<br>
</div><div>If you enjoy working with people, have a passion for design, and want to build a long-term career in a growing luxury industry, we would love to hear from you.<br>
</div><div><b>Apply Today</b><br>
Submit your resume and a brief introduction explaining why you would be a great fit for our team.</div></div></div><div></div>

Showroom Concierge & Design Coordinator

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: BA (Banking)
</div></div></div></div><div><div><div><div>City: Irving
</div></div></div></div><div><div><div><div>State/Province: Texas
</div></div></div></div><div><div><div><div>Posting Start Date: 6/12/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div></div><div><div><div><p><b>Work Location: </b>Irving, TX (Hybrid)<br>
</p><p></p><p><b>Job Description:
</b></p><p>The Technology Business Analyst acts as a crucial link between business users and technology teams, translating business needs into technical requirements. This role is responsible for ensuring technology solutions align with organizational objectives and supporting the entire project lifecycle, from concept to implementation, through effective communication and collaboration.<br>
</p><p></p><p><b>Responsibilities:
</b></p><ul><li>Requirements Management: Analyze, and document comprehensive functional and non-functional requirements from business stakeholders.
</li><li>Solution Input: Provide essential input during the development, testing, and implementation phases, defining systems scope, objectives, and necessary enhancements.
</li><li>Risk Assessment: Identify, communicate, and propose mitigation strategies for risks and impacts related to technology solutions, considering business implications.
</li><li>Stakeholder Collaboration: Consult with business clients to define system specifications and partner with various management teams and units to achieve organizational goals.
</li><li>System Analysis &amp; Enhancement: Evaluate new IT developments and evolving business needs, recommending appropriate system alternatives or enhancements through process, system, and industry standard analysis.
<br>
Strategic Influence: Conduct in-depth analysis to define problems, develop innovative solutions, and influence strategic functional decisions.
</li><li>Documentation: Create and maintain clear documentation such as business requirements documents (BRDs), functional specifications, and process flows.
</li>Testing Support: Collaborate with QA teams on test plan development and support User Acceptance Testing (UAT).<br>
<li>
</li></ul><p></p><p><b>Qualifications:
</b></p><ul><li>Experience: Minimum 8-10 years of experience as a Business Analyst, preferably in a technology-centric or financial services environment.
</li><li>Technical Proficiency: Strong knowledge of database concepts and SQL.
</li><li>Tools: Proficient in MS Office, Visio, and other design/process modeling tools (e.g., BPMN). Strong knowledge of Jira for requirements management and collaboration.
</li><li>Agile Practices: Demonstrated ability to create and manage Epics, User Stories, and other backlog items within an Agile/Scrum framework.
</li><li>Methodologies: Experienced with all phases of the Software Development Life Cycle (SDLC), including Agile/Scrum methodologies.
</li><li>Business Analysis Expertise: Comprehensive understanding of business analysis principles, theories, and practices (e.g., BABOK).
</li><li>Exceptional analytical and problem-solving abilities.
</li><li>Strong verbal and written communication skills.
</li><li>Excellent stakeholder management, negotiation, and influencing skills.
</li><li>Ability to work independently and as part of a team in a fast-paced, dynamic environment.
</li><li>Detail-oriented with strong organizational and time management skills.
</li><li>Proven ability in project planning and project estimation techniques.
</li><li>Education: Bachelor's degree/University degree in Business Administration, Information Technology, Computer Science, or an equivalent field. Relevant professional experience may be considered.
</li></ul></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: Business Analysis .<br>
<p></p>Experience: 5-8 Years .<br>
<p></p>The expected compensation for this role ranges from $60,000 to $135,000 .<br>
<p></p>Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.<br>
<p></p>Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.<br>
<p></p>Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

BA (Banking)

The Expo Group

Bring creative concepts to life by preparing high-quality graphics for production.
<br>Are you ready to play a key role in transforming approved artwork into production-ready deliverables? The Expo Group is seeking an Associate Production Artist to prepare graphics files, ensure quality standards, and support the production workflow from proofing through print. Available as an on-site position in Irving, Texas or Las Vegas, Nevada, this role is ideal for a detail-oriented professional who enjoys working in a fast-paced, collaborative environment.
<br><br>
<b>In this role, you will:</b><br>
<ul>
<li>Prepare and optimize approved graphic files for print production using Adobe Illustrator and related tools.</li>
<li>Review proofs and artwork to ensure accuracy, quality, and alignment with project specifications.</li>
<li>Generate production tickets, labels, and supporting documentation for print operations.</li>
<li>Organize and distribute completed orders to production teams.</li>
<li>Monitor incoming work and maintain workflow through the production queue.</li>
<li>Collaborate with artists, print operators, and team members to meet deadlines and production goals.</li>
</ul>
<b>What You Bring to The Expo Group:</b><br>
<ul>
<li>Educational Foundation: Associate degree in Graphic Design or a related field required; Bachelor's degree preferred.</li>
<li>Experience: Experience working with graphic design files and print production workflows preferred.</li>
<li>Credentials: Proficiency in Adobe Creative Cloud, including Illustrator, Photoshop, and InDesign.</li>
<li>Key Skills: Attention to detail, quality control, file preparation, troubleshooting, time management, and strong communication skills.</li>
</ul>
This role requires extended periods of sitting at a computer workstation with occasional standing, walking, and interaction with production teams. If you're ready to support the delivery of exceptional visual experiences through precision and teamwork, apply now.
<br><br>
<b>Why Join The Expo Group:</b><br>
<ul>
<li>Competitive Benefits: Enjoy Medical, Dental, Vision, 401(k), and more.</li>
<li>Supportive Work Environment: On-site position with opportunities to collaborate closely with creative and production teams.</li>
<li>Commitment to Integrity, Compassion, and Excellence: Bring your talents to an award-winning team that values innovation, quality, and teamwork.</li>
</ul>
Ready to join a team that delivers extraordinary experiences?
<br>Apply today at www.theexpogroup.com and become part of something remarkable.
<br><br>
As part of our commitment to a safe and healthy workplace, The Expo Group has established a drug-free workplace policy. All candidates must pass a drug test prior to employment.
<br><br>
The Expo Group is a trusted exhibition and events partner helping organizations grow their attendee, exhibitor, and sponsorship revenue through the design and execution of unique, compelling, and memorable experiences. The company is headquartered in Irving with offices in Orlando, Chicago, and Las Vegas. Learn more at www.theexpogroup.com.
<br><br>
Only applications received through our website will be considered. For design positions, please also be sure to upload your portfolio or review of your application will be delayed.
<br><br>
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company.
<br><br>
#LI-Onsite #dallas #LI-AM1

Junior Production Artist

CHRISTUS Health

<div><b>Description</b><p><b><br>
Summary:</b></p>
<p>The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.</p>
<p><b>Responsibilities:</b></p>
<div><ul><li>Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.</li><li>
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.</li><li>
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.</li><li>
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.</li><li>
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.</li><li>
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.</li><li>
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.</li><li>
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.</li><li>
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.</li><li>
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.</li><li>
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.</li><li>
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.</li><li>
Provides effective customer service by being courteous, polite and friendly at all times.</li><li>
May be required to work additional hours as needed during critical problems.</li><li>
Responsible for other duties and special projects as assigned.</li><li>
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.</li><li>
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.</li><li>
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.</li><li>
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
</li><li>Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.</li><li>
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.</li><li>
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.</li><li>
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.</li><li>
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.</li><li>
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
</li><li>Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.</li><li>
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.</li><li>
Must have advance knowledge of Microsoft Office products.</li><li>
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team.</li></ul></div>
<p><b>Requirements:</b></p>
<div><b>Education/Skills</b></div>
<div><ul><li>Bachelor&rsquo;s degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred</li></ul><div><b>
Experience</b></div><ul><li>
Preferred 3-5 years previous clinical information systems experience or equivalent</li></ul><div><b>
Licenses, Registrations, or Certifications</b></div><ul><li>
Valid Driver&rsquo;s License</li><li>
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.</li></ul>
</div><p>Work Schedule:</p><br>
<p>8AM - 5PM Monday-Friday</p>
<p><b>Work Type:
</b></p><p>Full Time</p></div><p></p>

Epic Analyst - ASAP

NTT DATA

<b>Req ID:</b> 376270
<br><br>
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
<br><br>
We are currently seeking a Business Analyst - Hybrid/Onsite to join our team in Irving, Texas (US-TX), United States (US).
<br><br>
Business Analyst
<br><br>
We are seeking a Business Analyst who excels at understanding business needs, improving processes, and bridging the gap between technical and non‑technical teams. In this role, you will analyze operations, identify opportunities for improvement, support project delivery, and ensure solutions align with organizational goals. If you enjoy problem‑solving, collaborating across teams, and driving meaningful business outcomes, this position offers an opportunity to make a strong impact.
<br><br>
Responsibilities
<br><ul>
<li>Identify and address operational, financial, and technological risks within the business.</li>
<li>Analyze current business processes and recommend improvements to enhance efficiency and value.</li>
<li>Maintain, test, and improve business and system operations to ensure optimal performance.</li>
<li>Evaluate project team performance to ensure deadlines, quality standards, and objectives are met.</li>
<li>Communicate insights, recommendations, and viewpoints to senior management.</li>
<li>Act as a liaison between business stakeholders and IT teams to ensure alignment and clarity.</li>
<li>Support the design of new products and assess their potential performance in the market.</li>
<li>Continuously explore opportunities to improve processes and increase business value.</li>
<li>Plan and execute detailed system requirements phases; identify, track, and resolve business system issues.</li>
<li>Assess, research, analyze, and document stakeholder needs using appropriate information‑gathering and modeling techniques.</li>
<li>Contribute to business solutions that meet stakeholder needs while identifying opportunities for added value.</li>
<li>Support successful project delivery by ensuring work is completed on time, within budget, and to a high standard.</li>
<li>Prepare clear documentation and ensure adequate end‑user training for assigned projects.</li>
<li>Participate in QA triage to resolve issues, identify root causes, and support defect resolution.</li>
<li>Perform Post‑Implementation Verification (PIV) to validate solution performance.</li>
<li>Create monthly performance reports and communicate findings to leadership.</li>
</ul>
Qualifications Requirements
<br><ul>
<li>5+ years of proven experience as a Business Analyst.</li>
<li>5+ years of experience with Business Process Modeling.</li>
<li>Strong proficiency in MS Office (Word, Excel, PowerPoint).</li>
<li>Knowledge of Microsoft Visio and Access is an asset.</li>
<li>Ability to manage multiple projects in a fast‑paced environment.</li>
<li>Strong communication and leadership skills.</li>
<li>Excellent analytical and problem‑solving abilities.</li>
<li>Bachelor’s degree in Business, Accounting, IT, or a related field.</li>
</ul>
Pay Transparency
<br><br>
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $75,168-$130,500. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.
<br><br>
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
<br><br>
About NTT DATA
<br><br>
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
<br><br>
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
<br><br>
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
<br><br>
#LI-NorthAmerica

Business Analyst - Hybrid/Onsite

RailPros

<div><p><b>Who We Are:</b></p><p>
RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people first organization, we prioritize the safety, well being, and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.</p><p>
Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services; we are constantly innovating and staying informed of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!</p><p>
</p><p><b>Job Summary:</b></p><p>
The Human Resources Specialist plays a key role in the HR department by serving as a point of contact for employees and managers regarding HR matters and providing comprehensive support in various HR functions. This position is responsible for a wide range of tasks, including onboarding, offboarding, employee relations, compliance, and other team projects, contributing to the development and maintenance of a positive and productive work environment.</p><p>
</p><p><b>Essential Duties &amp; Responsibilities:</b></p><ul><li>
Facilitate a seamless transition for new hires by managing onboarding processes such as drug/alcohol testing, background check, training, employment paperwork, IT equipment, System accesses, and other tasks required to ensure a successful on boarding are completed accurately and timely</li><li>
Conduct orientation sessions in person or via Teams</li><li>
Flexible to conduct orientations in from early morning to early evening hours and/or weekends as needed to meet the demands of our distributed workforce</li><li>
Process promotions and transfers, updating relevant systems to reflect changes</li><li>
Work closely with departments such as IT, Accounting, and Safety to enhance the onboarding red carpet experience for new employees</li><li>
Provide guidance to employees on HR policies and procedures</li><li>
Maintain direct communication with both internal teams and external partners</li><li>
Handle incoming and outgoing mail, ensuring timely distribution of badges and HR related correspondence</li><li>
Follow termination procedures, completing offboarding tasks</li><li>
Assist with conducting exit and stay interviews to monitor employee feedback</li><li>
Monitor and respond to inquiries in the internal ticketing queue</li><li>
Review and update standard operating procedures (SOPs) for accuracy</li><li>
Respond to multistate unemployment claims and manage appeal proceedings</li><li>
Process requests for employment verification in accordance with company policies</li><li>
Track and maintain annual trainings requirements</li><li>
Participate in team projects as needed</li><li>
Identify training needs and assist in the development of employee training programs</li><li>
Maintain accurate and confidential employee records and HR files</li><li>
Assist in creating, implementing, and communicating HR policies and procedures</li><li>
Provide support to HR Manager and other staff</li><li>
Ensure compliance with federal, state, and local employment laws and regulations</li><li>
Lead project meetings and makes presentations</li><li>
Represent the organization and maintain liaison with individuals and related organizations</li><li>
Up to 10% travel as required for in person orientations; in state or out of state</li><li>
Travel as needed (approximately 10%) within the U.S. to attend orientation meetings</li><li>
This position may require travel to RailPros headquarters, field offices or client offices, work sites and other project related locations</li><li>
Contribute to a positive, inclusive, and respectful workplace culture, free from behaviors that undermine morale, productivity, or organizational values</li><li>
Uphold the organization&rsquo;s standards of integrity, accountability, and respect in all duties and interactions</li><li>
Adhere to all company policies, procedures, and applicable laws and regulation</li><li>
Other duties as assigned or required to meet the business needs</li></ul><p><b>
Knowledge Skills and Abilities:</b></p><ul><li>
Proficient with electronic communications including email and text as well as standard office applications (i.e., Microsoft Office Suite)</li><li>
Advanced oral and written communication skills for effective employee relations at all levels using a customer service approach</li><li>
Applying logical thought processes and organizing resources in order to solve issues and meet commitments</li><li>
Making decisions and seizing opportunities in the context of RailPros business objectives</li><li>
Satisfying internal and external customer expectations and developing customer partnerships</li><li>
Partnering effectively with others in order to achieve results</li><li>
Strong presentation skills including demonstrated proficiency with presentations in front of large groups</li><li>
Strong organizational and analytical skills</li><li>
Basic knowledge of HR concepts with emphasis on staffing processes, internal HR policies, employment law and interviewing techniques or equivalent demonstrated skills and abilities</li><li>
Demonstrated personal computer skills using Microsoft Office, Internet software, and human resources information system (HRIS) and applicant tracking system (ATS) applications</li></ul><p>
</p><p><b>Required Education and Experience:</b></p><ul><li>
Associate&rsquo;s degree in HR, Business, or related field</li><li>
3 years&rsquo; experience in human resources, including onboarding/offboarding, employee relations, unemployment claims, and compliance</li></ul><p>
</p><p><b>Additional Qualifications, Certifications, etc.:</b></p><ul><li>
HR certification preferred</li></ul><p>
</p><p><b>Why RailPros? Build Your Career Where Culture Leads The Way</b></p><ul><li><b>
A People First Culture (Caring):</b> At RailPros, you&rsquo;re more than an employee; you&rsquo;re part of a team driven by genuine care and respect. Our Align29 pillar of Caring reflects our deep commitment to supporting your growth, well being, and success every step of the way.</li><li><b>
A Workplace Where Your Voice Matters (Sharing):</b> Our Sharing culture encourages transparency, active dialogue, and collaboration across every level of the company.</li><li><b>
A Company Invested in Your Growth (Progress):</b> Through continuous improvement of our systems, processes, and operations, our Progress pillar ensures you have the tools and support to excel.</li><li><b>
An Innovative, Industry Leading Environment (Innovation):</b> Our Innovation pillar fuels creative problem solving, modern technology adoption, and breakthrough thinking that positions RailPros as a leader in the rail and transit space.</li></ul><p>
</p><p><b>Benefits &amp; Perks:</b></p><ul><li><b>
Comprehensive Health Insurance:</b> Includes medical, dental, and vision coverage.</li><li><b>
Additional Coverage Plans:</b> Accident plan, critical illness plan, and hospital indemnity with employee to family coverage.</li><li><b>
Legal Shield, ID Shield, Pet Insurance:</b> Added protection for you...and your pets.</li><li><b>
Life &amp; Disability Insurance:</b> Employer provided coverage with additional voluntary options available.</li><li><b>
Retirement Savings:</b> 401(k) plan with employer match includes pre and post deduction options.</li><li><b>
Paid Time Off (PTO):</b> With carryover each year.</li><li><b>
Paid Holidays:</b> For full time employees.</li><li><b>
Wellness Programs:</b> Access to wellness initiatives and resources.</li><li><b>
Discount Programs:</b> Exclusive discounts on products and services.</li><li><b>
Company Merchandise Allowance:</b> Company funded allowance for our online store.</li><li><b>
Health Savings Accounts (HSA):</b> With employer match.</li><li><b>
Health Reimbursement Arrangement (HRA):</b> Employer funded.</li><li><b>
Flexible Spending Accounts (FSA):</b> For dependent care expenses.</li><li><b>
Employee Assistance Programs (EAP):</b> Support for personal and professional challenges.</li><li><b>
Professional Development:</b> Opportunities for training and career growth.</li><li><b>
Balanced Work Environment:</b> A culture that respects boundaries so employees can recharge and bring their best selves to work.</li><li><b>
Tuition Reimbursement:</b> Support for continued education or professional development.</li><li><b>
Professional &amp; Career Growth:</b> Through mentorship, continuous training, career path partnerships, goal setting, and succession planning.</li><li><b>
Culture &amp; Recognition:</b> Employee spotlights, annual Service Excellence Awards, alignment committee, philanthropy opportunities, company events, monthly new hire calls, monthly newsletters, feedback surveys, and quarterly town halls.</li></ul><p>
Choose a career where your work truly matters. At RailPros, you&rsquo;ll be part of a stable, growing industry and a team driven by strong core values. We collaborate, innovate, and stay ahead of industry changes to deliver exceptional service to our clients. Our culture is built on trust, continuous improvement, and practical problem solving.</p><p>
If you&rsquo;re passionate about making an impact and want to grow with a dedicated, supportive team, join us and contribute to our success.</p><p>
</p><p><b>Equal Employment Opportunity (EEO)</b></p><p>
RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations unless doing so would impose undue hardship. For accommodation requests, contact peopleoperations@railpros.com.</p></div>

Human Resources Specialist

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