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ip assistant

Barnes & Thornburg LLP

<div>Summary:
Under direct supervision of the IP Department attorneys, and according to established policies and procedures, the IP Assistant performs a variety of docketing, file maintenance, document and correspondence preparation, and other related duties.
A qualified candidate should have a minimum of two years&rsquo; experience working as an Intellectual Property Assistant with U.S., PCT and foreign patent applications, ability to prepare associated documents and correspondence, and have a strong understanding of the life cycle of a patent and associated deadlines and procedures.
Key Responsibilities:<ul><li>
Reviews incoming mail for assigned attorney(s) and drafts appropriate correspondence and documents in response.</li><li>
Reviews and maintains weekly docket; coordinates with attorneys regarding deadlines.</li><li>
Prepares documents, instruction letters and filings of all PCT and direct-filed foreign applications.</li><li>
Coordinates execution and legalization of U.S. and foreign formal documents, as required.</li><li>
Prepares U.S. and foreign reporting and reminder letters.</li><li>
Prepares and electronically files with the USPTO documents such as, but not limited to: new U.S. and PCT applications, Information Disclosure Statements, Issue Fees, Formal Drawings, Assignments, Declarations, Extensions of Time, Powers of Attorney and Responses to Office Actions.</li><li>
Prepares docket and portfolio reports as requested.</li></ul>
Qualifications:<ul><li>
High school diploma or GED required, bachelor&rsquo;s degree preferred.</li><li>
Minimum two years&rsquo; experience as a Patent Legal Assistant</li><li>
Strong understanding of patent prosecution process and associated correspondence and deadlines.</li><li>
Exceptional attention to detail with good analytical and critical thinking skills.</li><li>
Ability to understand and maintain a daily docket.</li><li>
Excellent written and oral communication skills, including strong grammar, spelling and proofreading skills.</li><li>
Excellent interpersonal and communication skills are necessary to communicate with a diverse group of attorneys and staff, and on occasion with foreign associates and representatives from the U.S. Patent and Trademark Office. Must be able to accurately follow instructions from attorneys and staff, and provide information with courtesy and tact.</li><li>
Ability to maintain client confidentiality.</li><li>
Proven ability to work independently as well as in a team environment.</li><li>
Ability to organize and prioritize numerous tasks and complete them under time constraints.</li><li>
Computer and database skills, including Word, Excel, Outlook and iManage. Experience using CPi preferred but not required.</li><li>
Work occasionally requires a high level of mental and visual effort when performing a high-volume of tasks and other essential duties under deadline.</li></ul>
Working Conditions:<ul><li>
Normal office environment with little exposure to excessive noise, dust, temperature and the like.</li></ul>
The above is intended to describe the general content of and requirements for the
performance of this job. It is not to be construed as an exhaustive statement of essential
functions, responsibilities or requirements.
Equal Employment and Opportunity Statement:
Barnes &amp; Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran&rsquo;s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.</div>

IP Assistant

<div>Summary:
Under direct supervision, and according to established policies and procedures, the IP Assistant &amp; File Intake Coordinator&rsquo;s primary objective will be facilitating, coordinating and supporting the necessary intra-departmental activities required for timely and efficient intake of new IP files transferred to the firm in connection with (1) lateral IP attorney intake and (2) IP portfolio transfers from other law firms for existing IP attorneys.
The IP Assistant &amp; File Intake Coordinator will also be responsible for providing overflow and backup support for other IP Assistants in the IP Department, as needed. The IP Assistant performs a variety of docketing, file maintenance, document and correspondence preparation, and other related duties.
Key Responsibilities:
A qualified candidate should either have or be able to quickly acquire a working
understanding of the Firm activities associated with intake, opening and docketing of large
IP portfolios (e.g., between 100 and 5000 discrete matters). The candidate will be
expected to acquire a working understanding of:<ul><li>
The firm&rsquo;s docket database (CPi) and how industry docketing software data feeds into that database;</li><li>
Firm procedures for electronic file transfer from other law firms or clients;</li><li>
Firm intake procedures for new client and new matter opening including procedures for working with new business and accounting personnel;</li><li>
IP Department procedures to effectively guide lateral IP attorneys through the process of file intake, opening and docketing; and</li><li>
Firm organizational structure to facilitate issue spotting and problem solving to maintain continuous momentum for file intake, opening and docketing.</li></ul>
IP Assistant will provide backup support to patent and trademark attorneys, as needed, in cases of absences or extended leave. May also provide overflow support to other IP Assistants in cases of excessive workload. Duties include:<ul><li>
Reviews incoming mail for assigned attorney(s) and drafts appropriate correspondence and documents in response.</li><li>
Reviews and maintains weekly docket; coordinates with attorneys regarding deadlines.</li><li>
Prepares documents, instruction letters and filings of all direct-filed foreign applications.</li><li>
Coordinates execution and legalization of U.S. and foreign formal documents, as required.</li><li>
Prepares U.S. and foreign reporting and reminder letters.</li><li>
Prepares and electronically files with the USPTO documents such as, but not limited to: new applications, Statements of Use, Extensions of Time, Information Disclosure Statements, Issue Fees, Formal Drawings, Assignments, Declarations, Extensions of Time, Powers of Attorney and Responses to Office Actions.</li><li>
Prepares docket and portfolio reports as requested.</li><li>
Other tasks as required.</li></ul>
File Intake Coordinator will handle all aspects of file on- and off-boarding for both patents and trademarks. Duties include:<ul><li>
Performs detailed review of incoming data and deadlines.</li><li>
Prepares data for entry, either manually or by data import, into docket system. This may include locating and inserting missing information as available through public data sources.</li><li>
Coordinates with Accounting to open new matters and assign matter numbers to each record.</li><li>
Adds new matters to the docket system, either manually or by data import.</li><li>
Performs detailed review for accuracy of new records.</li><li>
Enters deadlines provided by former counsel into docket system, and verifies accuracy.</li><li>
Enters deadlines according to internal docketing procedures into docket system, and verifies accuracy.</li><li>
Prepares and runs CPi reports as requested.</li><li>
Maintains CPi Auxiliary Tables to ensure accuracy.</li><li>
Maintains data integrity of the CPi database.</li><li>
Notifies foreign counsel of change of representation.</li><li>
Prepares and files new Powers of Attorney in US and PCT applications and patents.</li><li>
Prepares and files Change of Representation in US and Madrid applications and registrations.</li><li>
Coordinates intake of electronic files from former counsel with BT&rsquo;s File-Intake team.</li><li>
Coordinates review of annuities status with Annuities Supervisor.</li><li>
Other tasks as required.</li></ul>
The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship.
Qualifications:
A qualified candidate should have a minimum of two years&rsquo; experience working as an Intellectual Property Assistant with both U.S. and foreign patent and trademark applications, ability to prepare associated documents and correspondence, and have a strong understanding of the life cycles of patents and trademarks, and associated deadlines and procedures.<ul><li>
High School Diploma or GED required, bachelor&rsquo;s degree preferred.</li><li>
Minimum of two years&rsquo; experience as an IP Legal Assistant, handling both patents and trademarks.</li><li>
Strong understanding of patent and trademark prosecution process and associated correspondence and deadlines.</li><li>
Exceptional attention to detail and good analytical and critical thinking skills.</li><li>
Ability to understand and maintain a daily docket.</li><li>
Excellent written and oral communication skills, including strong grammar, spelling and proofreading skills.</li><li>
An understanding of the data requirements of CPi software, patent and trademark terminology, types of IP prosecution matters and a working understanding of how deadlines associated with US and foreign intellectual property matters are processed by IP docketing personnel.</li><li>
Interpersonal skills necessary to communicate with office staff in new business, accounting and electronic file processing teams, staff of other law firms and lawyers and administrative personnel in firm offices in person, by email and telephone.</li><li>
Ability to communicate with lateral and firm attorneys and staff, to provide information with courtesy and tact, coordinate assignment of processing tasks and follow up regarding status regarding such tasks.</li><li>
Must be able to monitor, determine and address sources of firm processing delays in hard copy and electronic file transfer, matter opening and associated docketing.</li><li>
Ability to maintain client confidentiality.</li><li>
Proven ability to work independently as well as in a team environment.</li><li>
Ability to organize and prioritize numerous tasks and complete them under time constraints.</li><li>
Computer and database skills, including Word, Excel, Outlook and iManage. Experience using CPi preferred but not required.</li><li>
Work occasionally requires a high level of mental and visual effort when facilitating processing of a high volume of work.</li></ul>
This job description is intended to describe the general requirements of this position. As
such, it is not designed to cover or contain a comprehensive listing of job duties or
responsibilities required in this job. Subject to firm needs, duties and responsibilities of
this position may change at any time, on a temporary or permanent basis, and with or
without notice.
Working Conditions:<ul><li>
Normal office environment with little exposure to excessive noise, dust, temperature and the like.</li></ul>
The above is intended to describe the general content of and requirements for the
performance of this job. It is not to be construed as an exhaustive statement of essential
functions, responsibilities or requirements.
Equal Employment and Opportunity Statement:
Barnes &amp; Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran&rsquo;s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.</div>

IP Assistant/IP File Intake Coordinator

Scale Computing

<div>Description:

Location: Indianapolis, IN
Department: Technical Support
Job Type: Full-time, Hybrid
Reports to: Technical Support Manager
Who We Are
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide.
What We Are Looking For
The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek our support.
A successful Tier 1 Support Engineer requires impeccable problem-solving, communication, and interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment. Our employees are intelligent, enthusiastic, entrepreneurial, and actively create the vision of Scale Computing.
Tier 1 Support Engineers will work directly with the entire support organization to maintain an above-industry average Net Promoter Score (NPS) and meet/exceed Team and Individual goals and Key Performance Indicators (KPIs) as established by Support Management&mdash;bonus points for those who are passionate about delivering high customer satisfaction.
What You&rsquo;ll Do<ul><li>
Complete Scale Computing&rsquo;s Onboarding program and work with management to identify any gaps in the training plan</li><li>
Provide support for the Hyper-converged computing clusters for Scale Computing end-users, customers, and partners</li><li>
Answer customer calls and respond to customer cases via all origins (email, chat, etc.) while delighting our customers with a friendly and helpful experience</li><li>
Troubleshoot and problem-solve analytically while utilizing a vast knowledge base of documentation and other standard operating procedures (SOPs)</li><li>
Escalate issues not resolvable via the knowledge base to Tier 2, as well as set customer expectations for follow-up (i.e., when to expect a follow-up contact and by whom)</li><li>
Participate in the on-call rotation as agreed by the Tier 1 &amp; 2 Support team. When on-call, be prepared to address technical issues at all times</li><li>
Partner with our Services team for scheduled Service-related tasks, including installation of SC//Platform and 3rd party product integrations</li><li>
Provides excellent customer service to EVERY internal and external customer</li><li>
Stay up-to-date on new product features and updates, and proactively seek out additional resources and training to deepen understanding of the product.</li><li>
Develop and maintain supplemental skills such as networking and 3rd-party product integrations, which can help enhance overall product knowledge.</li><li>
Learn and maintain advanced technical knowledge about all aspects of supported products and services provided by Scale Computing</li><li>
Understand 3rd-party product integrations sold and supported by Scale Computing</li></ul>
Requirements:

 What You&rsquo;ll Bring<ul><li>
1&ndash;2 years of experience in IT Support / Helpdesk / Infrastructure support</li><li>
Hands-on experience with Windows Server (AD, DNS, basic troubleshooting) - Not required but a plus</li><li>
Basic Linux command line skills (SSH, navigating directories, viewing logs, running diagnostic commands)</li><li>
Understanding of networking fundamentals (TCP/IP, VLANs, DNS, basic firewall concepts)</li><li>
Basic hardware knowledge (HDD vs SSD, RAID/mirroring concepts, CPU/RAM fundamentals)</li><li>
Experience using a ticketing system (Salesforce, ServiceNow, Jira, etc.)</li><li>
Ability to gather logs, document findings clearly, and escalate appropriately</li><li>
Excellent communication skills tailored to audiences at all levels, including C-suite executives, engineering, and other business support staff</li><li>
Proficient in organization, project management, and follow-through</li></ul>
Great candidates will look like this:<ul><li>
Enjoy troubleshooting and problem-solving analytically</li><li>
Understand customer needs and ensure clarity on the status of technical issues</li><li>
A team player who can work well within the team and collaborate cross-functionally, especially in a remote environment</li><li>
An excellent communicator, written and verbal, who is efficient and effective with customers and colleagues via web conferences, email, and in-person interactions</li><li>
A motivated self-starter who thrives on prioritization and follow-through</li><li>
Passionately creative in mindset and has the ability to adapt quickly to evolving business needs</li></ul>
Perks of Scale Computing<ul><li>
Health benefits start on the first of the month following the date of hire</li><li>
401(k), FSA, HSA</li><li>
Casual dress code</li><li>
Fully stocked kitchen</li><li>
Vibrant and Inclusive Workplace Atmosphere</li><li>
Paid company holidays</li><li>
Discretionary time off policy</li><li>
Flexible work environment and an opportunity to grow as we grow.</li></ul>
Scale Computing is an equal-opportunity employer. The final candidates will be subject to a pre-employment background check.</div>

Tier 1 Technical Support Engineer

Insight LPR

<div><div><div><div>Company
As the industry experts, Insight LPR is devoted to providing Law Enforcement agencies, Commercial Real Estate owners, Homeowners, and Automotive Finance companies with the promise of security through cutting-edge License Plate Recognition technology solutions. With real-time alerts and searchable data, along with a longer read range and higher vehicle speed capture than the leading competitors, customers can have confidence that they&rsquo;re receiving the best service with the best security. Designed to deliver a superior experience, the InsightLPR solutions platform is a complete integrated solution made to enable business owners, law enforcement officers, and repossession agents achieve greater operational efficiency while reducing costs and increasing profitability. 
Summary/Objective
As a member of the Support team, you are the first point of contact for customers and as such, you form part of the team that helps customers solve issues and minimize the impact to their business. We strive to solve customer queries by providing the best customer experience with the quickest solution. For this role, you will develop relationships and build rapport quickly with customers. In addition, you will investigate and utilize your troubleshooting skills in solving customers technical and nontechnical queries. For this, you will rely on your critical thinking skills using facts and analytics to not only fix problems but also to implement workarounds and offer suggestions for change and continuous improvement 
Essential Functions<div><ul><li>
Provide first-class customer service/support via telephone, email, chat, and any future channel</li><li>
Conduct preliminary investigation: replicate, validate, and troubleshoot issues/tickets raised by customers</li><li>
Triage inbound customer communications, monitor priority of tickets assigned to the queue, and process and escalate tickets accordingly</li><li>
Communicate proactively with customers using clear, professional, and effective communication</li><li>
Leverage all approved internal knowledge base to deliver up to date service to our customers</li><li>
Partner with Business Analysts to improve the customer experience through product design enhancements after software updates/upgrades are released</li><li>
Provide remote support of related hardware components.</li><li>
Ticket ownership including ticket creation, update, escalation and escalation notes, solution, and closure</li><li>
Create, document, and share technical procedures and knowledgebase articles for the overall improvement of the department's competencies</li><li>
Responsible for self-developing skills and technical knowledge on new and existing products and features</li><li>
Monitor customer systems proactively to identify and solve issues</li><li>
Comply with confidentiality and license agreements</li><li>
Remain knowledgeable of customer and partner relationships</li></ul></div> 
Competencies<div><ul><li>
Previous Experience in:</li></ul></div><div><ul><li>
Customer service and in communicating both written and verbal</li><li>
Communicating technical concepts to both technical and non-technical customers</li><li>
Building strong relationships with customers and with team members</li><li>
Balancing time among multiple activities</li><li>
Solving customer inquiries</li><li>
Managing time effectively to meet deadlines</li><li>
Foundation level in handling customers with patience, tact, and empathy</li><li>
Troubleshooting, problem-solving, and critical thinking skills</li><li>
Internal and external conflict resolution and negotiation skills</li><li>
Working with Windows OS, SQL, networking, TCP/IP, .NET, and PCI Compliancy requirements</li><li>
Foundation level in understanding and learning complex technical topics quickly</li></ul></div><div><ul><li>
Continuous improvement mindset and preparedness for new approaches and solutions to enhance the Customer Support process</li><li>
Demonstrate good judgment using facts and analytics</li><li>
Highly organized and efficient with strong attention to detail</li><li>
Self-motivated with a passion for customer service and IT and the ability to learn and adapt to new technologies</li></ul></div> 
Education and Experience<div><ul><li>
2-7 years of experience working in a fast-paced customer service/support role in call center environments is preferred</li><li>
Associates degree in Computer Science or equivalent education/work experience</li><li>
Previous experience with License Plate Recognition Cameras is desired</li></ul></div> 
Benefits<div><ul><li>
Competitive compensation package</li><li>
Full suite of medical benefits, including dental, vision, pet insurance, 401k.</li><li>
PTO and holidays</li></ul></div> 
Position Type/Expected Hours of Work
This is a full-time, remote position. Days and hours of work are for the 1st shift with 7 hour days and every 3rd weekend on call. On call work consists of working high priority tickets and customer callbacks. 
Physical Requirements
This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e. business office with computers, phone, printers, light foot traffic. 
EEO Statement
Insight LPR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Insight LPR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
Applicants must be legally authorized to work in the United States</div></div></div></div>

Technical Support Engineer II - Remote

Delta Faucet Company

<div>At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
We are seeking an Onsite IT Endpoint Specialist to partner with our plant operations teams in driving efficiency and innovation on the manufacturing floor. In this role, you will design, implement, and support technology solutions that improve processes, enhance system performance, and enable smarter ways of working. From researching cost-effective tools and best practices to providing hands-on support for hardware, software, and mobile devices, you will play a key role in ensuring our operations run smoothly while advancing automation and digitization across the plant.
Responsibilities<ul><li>
Apply research skills to identify, evaluate, and recommend innovative methods and solutions to complex business needs.</li><li>
Stay knowledgeable of emerging technologies, analyzing their potential impact and benefits for plant operations.</li><li>
Design, build, configure, deploy, and support endpoint technology solutions across hardware, software, and mobile devices.</li><li>
Provide endpoint application support and collaborate with IT teams to deploy, configure, manage, and optimize endpoint technologies (e.g., SCCM, Intune, MDM).</li><li>
Continuously assess endpoint performance for scalability, reliability, and user experience; implement improvements as needed.</li><li>
Develop and document troubleshooting procedures; conduct root cause analysis and implement preventative measures.</li><li>
Address endpoint-related integration challenges by partnering with IT teams and stakeholders.</li><li>
Provide training and knowledge transfer to IT support teams and end-users.</li><li>
Act as a subject matter expert for endpoint technologies, advising on best practices and solutions.</li><li>
Lead the implementation of endpoint solutions, ensuring seamless integration with existing infrastructure.</li><li>
Manage application and patch deployment to ensure compliance, security, and operational resilience.</li></ul>
Qualifications<ul><li>
Exceptional knowledge of computer hardware, including desktops, laptops, handheld scanners, printers, and related devices.</li><li>
Minimum of 5 years of relevant IT support or endpoint management experience.</li><li>
Industry-related certifications preferred (A+, Network+, MTA, MCTS).</li><li>
Strong knowledge of Microsoft Windows 10/11, Windows Server, TCP/IP, and endpoint virtualization platforms.</li><li>
Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, and application packaging/deployment.</li><li>
Solid understanding of endpoint technologies, device management, and security solutions.</li><li>
Familiarity with mobile device management (MDM) solutions and enterprise imaging/deployment practices.</li><li>
Excellent troubleshooting, communication, and customer service skills with proven ability to work independently in fast-paced environments.</li><li>
Experience in manufacturing or plant floor support is a strong plus.</li></ul>
Other Considerations:
This role will be based onsite in our Jackson, TN location
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You&rsquo;ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:<ul><li>
Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.</li><li>
Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.</li><li>
Learning &amp; Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.</li><li>
Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.</li></ul><h2 class="jobSectionHeader">
Company: Delta Faucet Company</h2>
Full time
Hiring Range: $27.40 - $42.96 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Delta Faucet Company (the &ldquo;Company&rdquo;) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company&rsquo;s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English &amp; Spanish 
E-verify Right to Work Poster: English, Spanish
#LI-Remote</div>

Onsite IT Endpoint Specialist

American Senior Communities

<div>American Senior Communities is now hiring an experienced Executive Assistant

The Executive Assistant provides administrative support to the Chief Administrative Officer &amp; General Counsel and Chief Compliance Officer and members of their departments, as needed. This position performs various tasks such as scheduling, drafting, reviewing and revising various documents, and acting as a liaison to a wide range of internal and external individuals.

Requirements
<ul>
<li>Minimum of 5 years of Executive Assistant work or similar experience preferred.</li>
<li>High School Diploma</li>
</ul>
Benefits and perks include:
<ul>
<li>Medical, vision &amp; dental insurance with Telehealth option</li>
<li>401(k) retirement plan options</li>
<li>Paid Time Off (PTO) and holiday pay</li>
<li>Lucrative employee referral bonus program</li>
<li>Paid training, skills certification &amp; career development support</li>
<li>Tuition reimbursement and certification reimbursement</li>
<li>Continued education opportunities through tuition discounts and program partnerships</li>
<li>Employee assistance program &amp; wellness support</li>
<li>Retail, food &amp; entertainment discounts and so much more</li>
</ul>
<ul><li>Full-Time and Part-Time Benefits may vary, terms and conditions apply</li></ul>

About American Senior Communities

Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.

American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but following a calling.</div>

Executive Assistant

Toppers Pizza

<div>If you're someone who loves developing their team, is fanatical for taking care of customers and managing the daily operations of a restaurant and can maintain a sense of humor no matter what level of chaos is going on around you, talk to us about our Assistant Manager opportunities. 


The Assistant Manager position is for someone looking to train to become a store General Manager in the future. The Assistant Manager will work through the four levels of our Management-in-Training (MIT) program and earn a pay raise once each level is completed. This position promotes the Topper Pizza Mission and Core Values and assists in setting the standard for the restaurant through leadership by example. 


Responsibilities
<ul><li>
Manages the day-to-day operations of the restaurant in coordination with the General Manager, ensuring guest satisfaction.
</li><li>Develops, directs, and supervises hourly Team Members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.
</li><li>Uses the Crown Academy (LMS) and included resources to elevate the training and development of yourself and your team.</li><li>
Utilization of our in-house POS to record sales and other operations, control costs, and monitor the performance of the store. Our in-house POS comes with outstanding support from IT and other internal departments.</li><li>
Knows, enforces, and educates Team Members on appropriate personnel policies, labor laws, and security and safety procedures.</li></ul> 


Minimum Qualifications
<ul><li>
Successfully pass a background check</li><li>
Ability to work varied hours/days to oversee store operations at least 40 hours per week.
</li><li>Experience working as an Assistant Manager in a similar environment.</li></ul> 


Benefits
<ul><li>
Competitive base pay
</li><li>Flexible Scheduling</li><li>
Bonus potential once certified</li><li>
Paid Vacation and Family Health Days</li><li>
Up to 90% Company Paid Medical Insurance</li><li>
401(k) Plan with up to a 4% Company Match</li><li>
Payroll Advance on earned income up to $500 per pay period</li><li>
Holiday Pay on certain holidays that we are open</li><li>
Training &amp; Development Opportunities</li><li>
Meal Discounts (70% While Working!)</li><li>
Free Uniforms</li><li>
FUN Atmosphere</li><li>
Flexible Spending Accounts (Dependent Care &amp; Health)</li><li>
Health Savings Account</li><li>
Voluntary Group Dental, Vision, and Life Insurance</li><li>
Voluntary Hospital Indemnity, Accident, and Critical Illness Insurance
</li><li>Voluntary Group Pet Insurance</li></ul> 


For you to be successful at Toppers Pizza, as an Assistant Manager, you must be willing to come to work and exhibit &ldquo;The Toppers Way&rdquo;. 


This means that You:
Live With Integrity<ul><li>- say what you mean, and do what you say, especially when nobody's watching!</li>
Have Fun<li>- yes, it is work but enjoy it!</li>
Always project a positive image &amp; energy<li>- smile, in-person and on the phone.</li><li>
Are noticeably friendly &amp; give each customer individual attention.</li>
Want to be a part of building something special <li>- we are building a special company!</li>
Bring It...With Passion<li>- come to work ready to rock and make it happen.</li>
Kill it at the details <li>-anticipate needs and react when noticing any dissatisfaction.</li>
Can tell it like it is with tact <li>- honesty with a positive spin.</li>
Are self-disciplined with a strong drive to succeed <li>- you need little direction before you take the reins with a can-do attitude.</li></ul> 


 If you're passionate about the customer experience and are a like-minded person that fits with our core values, we want you!</div>

Assistant Manager

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