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it compliance analyst

DePelchin

<div>
 <strong>
  Position:
 </strong>
 IT Compliance Analyst
 <br/>
 <br/>
 <strong>
  Classification:
 </strong>
 Full-time, Non-exempt
 <br/>
 <br/>
 <strong>
  Reports to:
 </strong>
 IT Operations Manager
 <br/>
 <br/>
 <strong>
  Company:
 </strong>
 Director, Information Systems
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Houston, TX
 <br/>
 <br/>
 <strong>
  Position Description:
  <br/>
  <br/>
 </strong>
 The IT Compliance Analyst supports the secure and accurate management of user access across the organization&rsquo;s information systems. This role is responsible for executing established access control processes for employees, contractors, and vendors, ensuring that access is provisioned, modified, and deprovisioned in a timely, compliant, and auditable manner. The position helps safeguard organizational data by maintaining adherence to security policies, regulatory requirements, and internal control standards.
 <br/>
 <br/>
 <strong>
  Primary Responsibilities:
  <br/>
  <br/>
 </strong>
 Identity &amp; Access Administration
 <br/>
 <br/>
 <ul>
  <li>
   Provision, modify, and remove user access based on approved access requests
  </li>
  <li>
   Perform onboarding, offboarding, and role changes following documented procedures
  </li>
  <li>
   Assign role-based access and system licenses using predefined access profiles
  </li>
  <li>
   Manage basic account lifecycle tasks such as password resets, account disabling, and reactivation
  </li>
  <li>
   Identify and report orphaned, inactive, or duplicate user accounts
   <br/>
   <br/>
  </li>
 </ul>
 Access Reviews &amp; Compliance Support
 <br/>
 <br/>
 <ul>
  <li>
   Assist with periodic user access reviews and certifications
  </li>
  <li>
   Collect and document access information for audit and compliance support
  </li>
  <li>
   Maintain records of access approvals, changes, and exceptions
  </li>
  <li>
   Follow established access control policies, standards, and procedures
  </li>
  <li>
   Escalate access exceptions or potential risks to senior IT or security staff
   <br/>
   <br/>
  </li>
 </ul>
 Security &amp; Incident Support
 <br/>
 <br/>
 <ul>
  <li>
   Monitor and respond to access-related service tickets and requests
  </li>
  <li>
   Escalate suspicious or inappropriate access activity for investigation
  </li>
  <li>
   Support access cleanup activities during or following security incidents
  </li>
  <li>
   Follow security best practices related to confidentiality and least privilege
   <br/>
   <br/>
  </li>
 </ul>
 Documentation &amp; Process Support
 <br/>
 <br/>
 <ul>
  <li>
   Maintain and update access documentation, runbooks, and procedures
  </li>
  <li>
   Maintain system access lists, role definitions, and access matrices
  </li>
  <li>
   Follow standardized workflows for access requests and approvals
  </li>
  <li>
   Identify process gaps and recommend improvements
   <br/>
   <br/>
  </li>
 </ul>
 Collaboration &amp; Communication
 <br/>
 <br/>
 <ul>
  <li>
   Coordinate with Human Resources on onboarding, offboarding, and employee changes
  </li>
  <li>
   Work with system owners to ensure access requests align with defined roles
  </li>
  <li>
   Communicate clearly with end users regarding access requests and timelines
  </li>
  <li>
   Partner with IT team members to resolve access-related issues
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associates degree, preferably in Information Technology, Cybersecurity, or related field. Relevant experience may be considered in lieu of education requirement
  </li>
  <li>
   Minimum one year&rsquo;s experience in IT support, help desk, or systems administration
  </li>
  <li>
   Experience using IT ticketing or request management systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Entry-level IT/Security Certifications (e.g., CompTIA A+, Security+)
  </li>
  <li>
   Experience with directory services such as Active Directory or Azure AD / Entra ID
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills, and Abilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Basic understanding of identity and access management concepts and practices
  </li>
  <li>
   Knowledge of least-privilege access principles
  </li>
  <li>
   Strong attention to detail with a high level of accuracy in processing and documentation
  </li>
  <li>
   Ability to follow established processes and procedures
  </li>
  <li>
   Ability to handle sensitive and confidential information responsibly
  </li>
  <li>
   Clear and effective written and verbal communication skills
  </li>
  <li>
   Strong organizational skills with the ability to manage time and prioritize tasks effectively
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Conditions:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Environment: Office
  </li>
  <li>
   Range of Schedule: Mon &ndash; Fri, 7:00 am to 8:00 pm
  </li>
  <li>
   Travel: None
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  DePelchin is Proud to be an Equal Opportunity Workplace.
  <br/>
  <br/>
 </strong>
 DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.
 <br/>
 <br/>
 Powered by JazzHR
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 <br/>
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</div>


IT Compliance Analyst

BlackRock Resources LLC

<div>
 <p>
  <strong>
   Engineering Analyst - Data Governance Specialist
  </strong>
 </p>
 <p>
  Houston, TX
 </p>
 <p>
  $30 - $35/hr
 </p>
 <p>
  Contract + full benefits
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary
  </strong>
 </p>
 <p>
  As an Engineering Analyst (Data Governance Specialist), you'll be the driving force behind the quality and reliability of the asset information that keeps our pipelines safe, compliant, and running. This isn't a back office data entry role. You'll collaborate with engineers, field crews, compliance officers, and IT teams, translating complex technical needs into clear data standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Profile, cleanse, and remediate asset data and build the processes so it stays clean.
  </li>
  <li>
   Develop data standards, naming conventions, dictionaries, and lineage documentation that align the entire organization
  </li>
  <li>
   Work shoulder to shoulder with engineering, operations, compliance, and IT to define who owns what and hold them accountable
  </li>
  <li>
   Ensure our data practices align with PHMSA requirements and industry standards including ISO, ISA, and CFIHOS
  </li>
  <li>
   Build governance dashboards and reporting to track data quality metrics and demonstrate the impact of your work
  </li>
  <li>
   Run awareness workshops and cross-functional working groups that build genuine data literacy across teams
  </li>
  <li>
   Maintain SharePoint governance workspaces, workflows, and process documentation so teams always know where to go
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Background
  </strong>
 </p>
 <ul>
  <li>
   4+ years in data governance, data management, or a related discipline (energy sector preferred)
  </li>
  <li>
   Bachelor&rsquo;s degree in Information Management, Engineering, Computer Science, Business Administration, or a related field
  </li>
  <li>
   Familiarity with data governance frameworks and data quality tools
  </li>
  <li>
   Working knowledge of pipeline regulations (PHMSA) and data management standards
  </li>
  <li>
   The ability to explain complex data concepts to people without jargon
  </li>
  <li>
   Experience collaborating across engineering, operations, and compliance teams
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred
  </strong>
 </p>
 <ul>
  <li>
   Hands on experience with pipeline asset management systems, GIS, or records management platforms
  </li>
  <li>
   SharePoint design and administration, PowerApps form/workflow development
  </li>
  <li>
   Power BI reporting and dashboard development
  </li>
  <li>
   Knowledge of Master Data Management (MDM) in asset heavy organizations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **Candidates must be legally authorized to work in the United States without the need for employer sponsored visa support, now or in the future.
  </strong>
 </p>
</div>


Engineering Analyst

Baker Construction Enterprises

<div><p><b>Req ID</b>: 7048<br>
<b>Travel:</b> Up to 25%<br>
<b>Number of Openings:</b> 2</p><p></p><p><br>
Achieve more in your career with the nation&rsquo;s leading specialty concrete contractor. At Baker Construction, you&rsquo;ll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you&rsquo;ll be integral to building the future of our country and our company. You&rsquo;ll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you&rsquo;ll have everything you need to define your career on your terms.</p><p></p><p><br>
Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker.</p><div><div><div><h2 class="jobSectionHeader"><b>
Summary</b></h2></div><div><p>
The <b>Senior IT Business Analyst</b> plays a pivotal role in driving the successful delivery of complex IT and business process solutions by meticulously gathering, analyzing, documenting, and managing requirements that are continuously aligned with business requirements and outcomes. S/he will collaborate closely with cross-functional teams to ensure that requirements guide decision-making and project execution from inception through implementation and post-deployment. The Senior IT Business Analyst will lead the process improvement and Organizational Change Management (OCM) initiatives, ensure stakeholder engagement, adoption, and the sustained realization of business value throughout the project lifecycle</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Roles and Responsibilities</b></h2></div><div><p>
The <b>Senior IT Business Analyst </b>will possess competency in the areas listed below in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with the job.</p><ul><li>
Leads the collection, analysis, and documentation of detailed business and technical requirements, ensuring comprehensive understanding of complex workflows, system interactions, and user needs</li><li>
Develops process models, workflow diagrams, and data flow representations to clearly articulate current and future state business processes and system integrations</li><li>
Collaborates with stakeholders, including business users, IT architects, and developers, to validate requirements and ensure technical solutions address business challenges effectively</li><li>
Creates functional specifications, user stories, and acceptance criteria that guide development and testing teams</li><li>
Maintains rigorous requirements traceability, ensuring alignment between documented requirements, design elements, test cases, and delivered functionality throughout the project lifecycle</li><li>
Facilitates communication between technical and non-technical stakeholders, translating complex concepts into clear, actionable language to drive consensus and informed decision-making</li><li>
Supports user acceptance testing (UAT) and change management activities, helping to ensure solutions meet business expectations and drive successful adoption</li><li>
Facilitates detailed discussions with stakeholders&mdash;including analysts, developers, sponsors, and users&mdash;to clarify, validate, and refine requirements and solution expectations</li><li>
Recommends optimized processes or solutions and identification of opportunities for improvement</li><li>
Ensures compliance with IT security, privacy, and data governance standards</li><li>
Promotes safety-first culture by adhering to Incident and Injury Free (IIF) principles within all IT and on-site activities</li><li>
Leads by example in following construction site safety protocols, including proper use of Personal Protective Equipment (PPE)</li><li>
Demonstrates urgency and proactive responsiveness in understanding and addressing stakeholder needs, helping to identify potential risks early and avoid safety or operational issues</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Requirements</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree in IT, Business Administration, Computer Science, or a related field and a minimum of 10 years of experience in business analysis and delivering complex, cross-functional IT projects in mid- to large-sized organizations or a combination of education and experience</li><li>
Experience in business process modeling, workflow improvement, and identifying opportunities for automation and efficiency</li><li>
Background in requirements gathering, gap analysis, data mapping, and systems integration across enterprise platforms (including ERP modules, architecture, configuration, cross-module integration, and supply chain/construction applications)</li><li>
Experience in both Waterfall and Agile methodologies, with a strong understanding of project lifecycles, change control, and risk management</li><li>
Technically proficient with Microsoft Office 365 (Excel, Word, PowerPoint, Outlook, Teams), Smartsheet, Power BI, and Visio</li><li>
Familiarity with Construction Management Software (e.g., Viewpoint, Procore, VISTA)</li></ul><p>
Certifications/ Training:</p><ul><li><div><ul><li>
Power BI</li><li>
Risk Management</li><li>
Agile/Scrum methodologies: (e.g., Scrum Master or Agile BA Certification)</li><li>
Microsoft Certified: Power Platform Fundamentals or Microsoft 365</li><li>
Visio and Business Process Modeling (BPMN)</li><li>
Lean Construction Certification or Lean Six Sigma Green/Black Belt-preferred</li></ul></div></li><li>
Familiarity with applications such as Vista, SuccessFactors, and Concur</li><li>
Proficient in applying advanced mathematical and analytical skills</li><li>
Travel required by automobile or airplane</li><li>
On-call availability and periodic after-hours work<br>
The following competencies are needed to successfully perform this job:</li><li>
Ability to be an effective liaison between technical teams, business stakeholders, and executive leadership to ensure alignment and clear communication</li><li>
Exceptional written and verbal communication skills</li><li>
Highly organized and detail-oriented</li><li>
Experienced in developing end-to-end project documentation</li><li>
Ability to translate complex technical or analytical information into clear, business-friendly, and user-centric language</li><li>
Comfortable managing or supporting projects at any phase</li><li>
Highly self-motivated and results-driven</li><li>
Detail-oriented with strong analytical and problem-solving skills, able to evaluate complex project challenges and deliver effective, data-informed solutions</li><li>
Skilled in team motivation and cross-functional collaboration</li><li>
Strong ability to gather, analyze, and document complex business requirements and translate them into functional specifications and user stories</li><li>
Proficient in producing documentation such as business cases, use cases, test plans, training materials, and post-implementation reviews</li><li>
Proven ability to evaluate and advise leadership on IT and business process improvement initiatives</li><li>
Expert in root cause analysis and impact assessment, utilizing structured business analysis techniques</li><li>
Strong stakeholder engagement, negotiation, and facilitation skills, with a consistent track record of aligning cross-functional teams&mdash;including business units, IT, and third-party vendors&mdash;around shared goals, business requirements, and solution design for successful implementation</li></ul></div></div></div><p>
At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.</p><p></p><p><br>
Baker is an EOE Disability/Veterans Employer.</p><p></p><p><br>
Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing hrtech@sharedservices.cc or calling 1-513-539-4000 and asking for HR.</p></div>

Senior IT Business Analyst

Cheniere Energy

<p></p><div><p>The Senior Analyst, Technology Security (ICS) reports to the Manager, Technology Security and is a technical expert for plant control systems networks and computing assets and ICS cybersecurity best practices. The position is responsible for hands-on troubleshooting, administrating, supporting, maintaining and improving control system networks, computers, applications, and cybersecurity initiatives including documentation. The Senior Analyst with direction from the Manager, Technology Security and input from the Control Systems Engineer will provide support for development and execution of ongoing infrastructure and cybersecurity projects.<br>
</p><div></div><div><b>RESPONSIBILITIES AND ESSENTIAL DUTIES
</b></div><ul><li><p>Support execution and development of infrastructure/cybersecurity projects and major capital projects.
</p></li><li><p>Serve as the cybersecurity advisor to the Controls Systems experts. Monitor with the use of cybersecurity program tools, the health of control system software, hardware, and networks, troubleshoots hardware, software and network issues, performs hardware replacements, performs software corrections, and schedules upgrades as needed. Provide Controls Systems support to Maintenance and Operations groups to keep systems operational.
</p></li><li><p>Maintain, troubleshoot and improve existing cybersecurity management systems including endpoint security, patch management, logging, asset monitoring, access control, IDS, Active Directory Group Policies and administration, firewall rules, and network configuration management.
</p></li><li><p>Support development of cybersecurity framework including creation/revision of policies, guidelines, standards and procedures. Support development of practical ICS Asset Management KPIs and associated reporting.
</p></li><li><p>Build and administer the Maritime Transportation Security Act (MTSA) Cybersecurity compliance program. This includes but is not limited to developing/maintaining a Cybersecurity Plan, auditing and updating the Plan; ensuring the Cyber Incident Response Plan is executed and exercised, ensuring adequate training of personnel, and compliance with the Plan.
</p></li><li><p>Participate in ICS Security Incident Response.
</p></li><li><p>Use sound engineering practices, plant standards, and specifications to ensure that documentation for the Controls Systems are maintained properly. Maintains the controls systems asset inventory and system architecture documentation. Evaluate database/automated solutions to keep these up to date.
</p></li><li><p>Thoroughly understand the technical Management of Change (MOC) process and utilize it in support of capital projects and routine facility changes. Support development of risk assessment and cybersecurity Management of Change process.
</p></li><li><p>Develop design basis, preliminary estimates, and schedules for project design scopes.
</p></li><li><p>Work with multidisciplinary Technical Services team to define problems, establish work scopes, prepare task budgets and schedules, plan work, provide technical direction, and report the work status to management.
</p></li><li><p>Reinforce safety and environmental awareness through frequent job observations and by interfacing with plant personnel.
</p></li><li><p>Interact with and support IT, Technology Security, Site Operations, Regulatory Affairs, and other departments as required.
</p></li><li><div>The duties and responsibilities described above are not a comprehensive list, and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.<br>
</div></li></ul><div></div><div><b>KNOWLEDGE AND SKILLS
</b></div><div><b>Knowledge: </b>Strong understanding of ICS cybersecurity standards/best practices and systems administration in an operating facility. Knowledge of secure network design and architecture, active directory management and GPO development, vulnerability management, systems hardening, network and asset monitoring and troubleshooting and backup and recovery systems. Knowledge of Windows, Linux, VMWare, HyperV and Cisco platforms. Knowledge of cyber risk assessment methodology and incident response. Knowledge of Yokagawa/GE/Allen Bradley systems is a plus.<br>
</div><div></div><div><b>Skills:
</b></div><ul><li><p>Exceptional written, verbal and interpersonal communication skills.
</p></li><li><p>Advanced in Microsoft Office Suite including Word, Excel, Access, Project and PowerPoint.
</p></li><li><p>Ability to communicate effectively at all levels of an organization and with individuals and groups from different disciplines, industries and governmental agencies.
</p></li><li><p>Ability to relate to and to establish mutually respectful relationships with 1) management, 2) peers and 3) various facility level workers (Plant Manager, plant supervision and plant workers) whom are all responsible for ensuring sound operations.
</p></li><li><p>Ability to work with a culturally diverse group of technical individuals whose skills cover the range required to engineer, operate and maintain the LNG terminal and Liquefaction production facilities.
</p></li><li><p>Strong leadership and administrative abilities.
</p></li><li><p>Possess acute sensitivity to safety issues in a hazardous environment.
</p></li><li><p>Organized, planning skills, able to manage multiple activities and programs in timely fashion and with a high degree of accuracy, able to meet work deadlines.
</p></li><li><p>Exceptional problem solving and analytical skills.<br>
</p></li></ul><div></div><div><b>EDUCATION AND EXPERIENCE
</b></div><div><b>Education, Training and Certifications </b>:Bachelor&rsquo;s degree in computer engineering, Computer Science, or related cybersecurity field is required. Master&rsquo;s degree preferred. Security Certifications such as CISSP, CCNA, GISCP, ISA/IEC 62443 Cybersecurity Expert, or GICSP highly preferred.<br>
</div><div></div><div>Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC).<br>
</div><div></div><div><b>Experience </b>: Minimum five (5) years relevant work experience within cybersecurity space is required. Must have some ICS cybersecurity experience working with an operating LNG, petrochemical, NGL, cryogenic natural gas processing, hydrocarbon processing, defense, and/or other critical infrastructure facility.<br>
</div><div></div><div><b>DIRECT REPORTS
</b></div><div>None<br>
</div><div></div><div><b>FREEDOM TO ACT
</b></div><div>The Senior Analyst, Technology Security requires minimal supervision.<br>
</div><div></div><div><b>WORK CONDITIONS
</b></div><ul><li><p>Occasional job tasked performed in an industrial plant environment.
</p></li><li><p>Occasionally, work may be performed from home, after normal work hours or on weekends.
</p></li><li><p>Limited travel required, as business conditions dictate.
</p></li><li><p>Subject to drug and alcohol testing, per applicable federal regulations or as required by Cheniere.
</p></li><li><p>While performing the duties of this job, the employee is often required to stand, walk, sit, climb stairs, work at height above ground on stairs and catwalks, balance, stoop, kneel, crouch, talk or hear, smell, type and write.<br>
</p></li></ul><div></div><div><b>ADA JOB REQUIREMENTS
</b></div><div>Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee's performance due to physical or mental disability.<br>
</div><div></div><div><b>EQUAL EMPLOYMENT OPPORTUNITY
</b></div><div>Cheniere Energy is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.</div></div><div></div>

Senior Analyst, Technology Security

Advantage Technical

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Service Desk Analyst I
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Westchase, TX (Training Onsite &rarr; Remote After)
 </p>
 <p>
  <strong>
   Pay:
  </strong>
  $17&ndash;$18/hour
 </p>
 <p>
  <strong>
   Schedule:
  </strong>
  12 PM &ndash; 9 PM | Off Sunday &amp; Monday
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are seeking a Service Desk Analyst I to provide first-level technical support to internal and external users. This role is ideal for someone early in their IT career who enjoys troubleshooting technical issues and delivering strong customer service. You will support computers, applications, and related technologies while ensuring tickets are properly documented, resolved, or escalated when needed.
 </p>
 <p>
  This position begins with two weeks of onsite training in the Westchase area, after which the role transitions to fully remote.
 </p>
 <p>
  <strong>
   Schedule
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Training:
   </strong>
   2 weeks onsite (Monday&ndash;Friday, 9:00 AM &ndash; 5:00 PM) in Westchase
  </li>
  <li>
   <strong>
    After Training:
   </strong>
   Remote
  </li>
  <li>
   <strong>
    Shift:
   </strong>
   12:00 PM &ndash; 9:00 PM
  </li>
  <li>
   <strong>
    Days Off:
   </strong>
   Sunday &amp; Monday
  </li>
 </ul>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Provide Tier 1 technical support via phone, email, and remote tools
  </li>
  <li>
   Troubleshoot issues related to computers, software, printers, and peripherals
  </li>
  <li>
   Create and manage tickets within the ticketing system
  </li>
  <li>
   Support end users with application and POS-related issues
  </li>
  <li>
   Escalate complex issues to higher-level support teams
  </li>
  <li>
   Communicate updates to users and ensure timely resolution of service requests
  </li>
  <li>
   Maintain documentation and follow service desk processes and SLAs
  </li>
 </ul>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   1+ year of technical support or help desk experience
  </li>
  <li>
   1+ year of customer service experience
  </li>
  <li>
   Strong troubleshooting and communication skills
  </li>
  <li>
   Experience working with ticketing systems
  </li>
  <li>
   Comfortable supporting users via phone, email, and remote tools
  </li>
 </ul>
 <p>
  <strong>
   Preferred Skills
  </strong>
 </p>
 <ul>
  <li>
   Experience with Active Directory / Exchange
  </li>
  <li>
   VPN and Remote Desktop support
  </li>
  <li>
   Microsoft Office troubleshooting
  </li>
  <li>
   Basic knowledge of hardware and software systems
  </li>
  <li>
   Experience with remote support tool
   <strong>
    s
   </strong>
  </li>
 </ul>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   High School Diploma or equivalent required
  </li>
  <li>
   Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Computer Science, or related field preferred
  </li>
 </ul>
 <p>
 </p>
</div>


Service Desk Specialist

Sparc technology services inc

<div><div><div><b>Job Title: Organizational Change Management (OCM) Analyst</b></div>
<div><b>Location: Houston, TX</b></div>
<div><b>Onsite Requirement: Hybrid &ndash; 4 days onsite/1 day remote( Monday &ndash; Thursday)</b></div>
<div><b>Duration: 9 Months; potential for extension</b></div>
<div></div>
<div><b>Job Summary:</b></div>
<ul><li>IT Department is seeking a tactical and strategic Organizational Change Management (OCM) Analyst to help implement the organizational change management strategy and tools to support change initiatives and activities within an IT organization.</li>
<li>This role will focus on driving and managing organizational change within IT projects and operations. The successful candidate will play a key role in the company&rsquo;s agility transformation and continuous improvement, managing end-to-end organizational change management methodology, tools, and activities.</li>
<li>The individual will be instrumental in driving and managing the following activities with key stakeholders: Stakeholder Analysis, Leadership Alignment, Communication and Engagement Planning and Execution, Change Impact Analysis, Training Needs Analysis and Development, and Change Measurement.</li>
</ul>
<div></div><div><b>Education:</b></div>
<ul><li>Bachelor&rsquo;s degree in organizational development, Information Technology, Business Management, or related field. Master&rsquo;s Degree or relevant certifications (e.g., Certified Agile Coach, Scrum Master or Product Owner, PMI-ACP, Change Management, PROSCI, ADDIE/SAM, PMP) is a plus.</li></ul>
<div></div>
<div><b>Experience:</b></div>
<ul><li>A minimum of 2-4 years&rsquo; experience in IT change management, 2-3 years of which are focused on IT initiatives.</li>
<li>Experience managing large-scale IT change initiatives and activities and working in complex, matrixed organizations.</li>
<li>Proven experience leading change in large-scale adoption across multiple teams or departments.</li>
<li>Experience in working with frameworks such as Scrum, Kanban, SAFe, or Lean.</li>
</ul>
<div></div><div><b>Skills:</b></div>
<ul><li>Strong understanding of change methodologies and principles, with the ability to guide teams through adoption.</li>
<li>Strong understanding of the end-to-end change management process and tools from Stakeholder Analysis, Leadership Alignment, Communication and Engagement Planning and Execution, Change Impact Analysis, Training Needs Analysis and Development, and Change Measurement.</li>
<li>Excellent written and verbal communication and interpersonal skills with the ability to influence and engage stakeholders at all levels.</li>
<li>Excellent project management and problem-solving skills and practices, with ability to manage one&rsquo;s work and a portfolio of projects.</li>
<li>Ability to create professional presentations in PowerPoint, create spreadsheets in Excel, and create documents in Word.</li>
<li>Ability to assess and mitigate risks associated with change.</li>
<li>Demonstrate ability to apply agile principles + change principles to effectively manage scope.</li>
<li>Perform all aspects of work with a high degree of effectiveness, efficiency, and accuracy.</li>
<li>Promote a culture of agility adaptability, continuous learning, and empowerment, enabling teams to thrive in a rapidly changing environment.</li>
</ul>
<div></div><div><b>Years of Experience:</b> 2-4 required (Manager prefers maximum of 10 years experience) (Candidates should have 2-4 years of professional experience. The manager is open to more, but would prefer under 10 years, as this is a level II role.)</div>
<div><b>Required</b>: Operational change management experience, strong communication and presentation skills</div>
<div><b>Preferred:</b> Prosci certification, Training experience, IT experience, Utility industry experience</div>
</div>
<p>Flexible work from home options available.</p></div>

Organizational Change Management (OCM) Analyst

Corebridge

<p></p><div><p>Who We Are
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At Corebridge Financial, we believe action is everything. That&rsquo;s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
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We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:
</p><ul><li>We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
</li><li>We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
</li><li>We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
</li><li>We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.
</li></ul><p></p><p><b>Who we are
</b></p><p>Corebridge Financial helps people make some of the most meaningful decisions they&rsquo;re ever going to make. We help them plan and take action to protect the future they envision and respond to some of life&rsquo;s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement, and institutional products offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.
</p><p></p><p><b>About The Role
</b></p><p>The <b>Payroll Data Analyst </b>is responsible for managing the conversion of client data from various payroll HRIS or record-keeping systems into Corebridge Financials&rsquo; proprietary systems. The Lead Data Analyst must utilize strong communication skills to collaborate with the Payroll Specialist and Analyst to ensure team members are completing projects in accordance with the team&rsquo;s policies, procedures and best practices.
</p><p></p><p>The Lead will research, analyze and recommend data conversion strategies for complex payroll projects by completing plan analysis and partnering with the compliance team to ensure results are in line with plan provisions. The results of the plan analysis will be used to identify data deficiencies, define remediation of deficiencies and construct a statement of work that properly outlines the conversion process to reformat into Corebridge Financial data requirements and services provided to the plan sponsor.
</p><p></p><p><b>Responsibilities
</b></p><ul><li>Lead training efforts to equip the team with the tools and skills necessary to complete projects with high quality and consistent on-time results.
</li><li>Partner with team leadership to develop and execute evaluation tools to identify the team&rsquo;s strengths, areas for improvement and educational strategies to fill in knowledge gaps.
</li><li>Leverage business knowledge to document team procedures and data life cycle, including data sources, data definitions, the data's end purpose, and the technology impacts.
</li><li>Provide project leadership and oversight for payroll data conversions and coach/mentor others during the conversion.
</li><li>Serve as the liaison with our internal IT department by overseeing request to migrate payroll setups from Retirement Manager to SponsorFit, demonstrate subject matter expertise in establishing managed file transfers via SFTP connections and provide support to overcome technical roadblocks.
</li><li>Proactively partner with both internal and external clients to resolve challenges
</li><li>Perform data migration audits, reconciliation and exception reporting as necessary.
</li><li>Perform testing and quality control prior to implementation by identifying/reporting file errors to external clients
</li></ul><p></p><p><b>Skills and Qualification
</b></p><ul><li>Bachelor's degree in related field; or possession of an active CEBS or ASPPA professional designation; or High School Diploma or equivalent with 4+ years of directly related work experience
</li><li>High degree of independent judgment and discretion to effectively interpret and communicate the operation of retirement plans
</li><li>Effective consulting skills to influence decisions that will impact the implementation process
</li><li>Independently research problems and gather information
</li><li>Strong analytical skills to interpret data and identify discrepancies in data integrity
</li><li>Communicate and implement solutions
</li><li>Assure resolution and client satisfaction
</li><li>Ability to identify and escalate items as needed to Managers
</li></ul><p></p><p><b>Work Location
</b></p><p>This position is based in Corebridge Financial&rsquo;s Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.
</p><p></p><p>#LI-ST1 #HYBRID
</p><p></p><p>Why Corebridge?
<br>
<br>
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
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<b>Benefit Offerings Include:
</b></p><p></p><ul><li>Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
</li><li>Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
</li><li>Employee Assistance Program: Confidential counseling services and resources are available to all employees.
</li><li>Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
</li><li>Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
</li>Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.<br>
<li>
</li></ul><p><br>
Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.
</p><p></p><p><b>We are an Equal Opportunity Employer
</b><br>
<br>
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
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Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com . Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
<br>
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We will consider for employment qualified applicants with criminal histories, consistent with applicable law.
</p><p></p><p>To learn more please visit: www.corebridgefinancial.com
</p><p></p><p><b>Functional Area:
</b></p><p></p>OP - Operations
<p></p>Estimated Travel Percentage (%): Up to 25%
<p></p>Relocation Provided: No
<p></p>American General Life Insurance Company</div><p></p>

Payroll Data Analyst

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