project manager

logistics manager

operations manager

ai engineer

cost manager

it infrastructure manager

Hill International

<div><p>This role is responsible for leading the development and execution of infrastructure master planning across projects, ensuring alignment with long-term capacity, resilience, and performance objectives. It involves assessing current infrastructure, identifying gaps, and creating strategic roadmaps to support expansion, upgrades, and future demand.
</p><p>The position focuses on implementing best-practice methodologies for capacity planning, including failover strategies and scenario modeling, while ensuring network reliability and efficiency. It also requires close coordination with stakeholders and government authorities to support successful delivery of infrastructure initiatives.
</p><p>Additionally, the role includes monitoring implementation progress, providing technical support to project teams, maintaining infrastructure data, and delivering regular reports and insights. A key emphasis is placed on continuous improvement and adherence to quality, safety, and organizational standards.</p></div>
<br><div><ul><li><p>Develop and manage the infrastructure master plan for Hill International projects.
</p></li><li><p>Establish best-practice methodologies for capacity planning across the country's global network.
</p></li><li><p>Capacity planning for failover paths, including shared sub-components and &ldquo;what if&rdquo; modelling.
</p></li><li><p>Analyze the existing infrastructure and develop a plan to improve and expand it.
</p></li><li><p>Develop a strategic roadmap to ensure network capacity and access goals are met
</p></li><li><p>Evaluate current infrastructure and develop plans to upgrade and replace it.
</p></li><li><p>Establish and maintain relationships with stakeholders and local government agencies.
</p></li><li><p>Develop and implement strategies to ensure the successful implementation of the infrastructure master plan.
</p></li><li><p>Monitor the progress of the infrastructure master plan and make adjustments as needed.
</p></li><li><p>Provide technical support to project teams on infrastructure-related issues.
</p></li><li><p>Prepare reports and presentations to communicate the progress of the infrastructure master plan.
</p></li><li><p>Develop and maintain a database of infrastructure-related information.
</p></li><li><p>Identify and implement best practices for infrastructure master planning.
</p></li><li><p>Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as the manuals and procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.
</p></li><li><p>Perform other duties as assigned by the line manager/supervisor.</p></li></ul></div>
<br><p></p><div><ul><li><p>Bachelor / Master's Degree in Engineering or Urban Planning from an accredited university.
</p></li><li><p>Minimum 25 years&rsquo; experience in related fields, such as national/international significant initiatives and developments. A record of close engagement with utility providers and broader commercial and public cluster stakeholders.
</p></li><li><p>Expert in the development of water and wastewater master plan
</p></li><li><p>Expert in major development master planning and urban planning &ndash; preferably at national levels. Thorough knowledge of urban and infrastructure planning disciplines.
</p></li><li><p>Knowledge of other disciplines related to planning activities and projects with an understanding of the required business interfaces and interdependencies.
 </p><p>Extensive experience of working internationally (preference for Middle East / KSA).
</p></li><li><p>Performance of economic appraisal, demand forecasting, cost-benefit analysis and operating cost forecasting.
</p></li><li><p>Prioritization of expenditures across projects, programs and service outcomes.
</p></li><li><p>Development of methodologies to show how expenditure plans and decisions are consistent with strategic plans.
</p></li><li><p>Provision of economic analysis and advice on policy and operational matters.
</p></li><li><p>Participate in discussions with other disciplines, including engineers, designers, and planners.
</p></li><li><p>Demonstrate intellectual rigour and effective communication, explaining technical issues to a range of audiences in English (Arabic preferable).
</p></li><li><p>Excellent interpersonal skills and capability of working within a team.
</p></li><li><p>The ability to compose reports in English is essential (ability in Arabic is preferable).
</p></li><li><p>Excellent verbal and written communication skills.</p></li></ul></div><p></p>

Infrastructure Master Planning SME (HQ)

Saudi Credit Bureau - SIMAH

<div>
 <p>
  <strong>
   JOB PURPOSE / ROLE:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To Lead and optimize the day-to-day operations of the IT Infrastructure systems to ensure proper implementation of robust and scalable systems that meet SIMAH&rsquo;s business requirements as per the set IT policies, procedures.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   RESPONSIBILITY:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Policies, Processes &amp; Procedures
  </strong>
 </p>
 <ul>
  <li>
   Implement the department&rsquo;s policies, procedures and controls covering all areas of IT activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to customers.
  </li>
 </ul>
 <p>
  <strong>
   Day- to-day operations
  </strong>
 </p>
 <ul>
  <li>
   Follows the day-to-day operations related to own job to ensure continuity of work.
  </li>
 </ul>
 <p>
  <strong>
   IT Systems Development
  </strong>
 </p>
 <ul>
  <li>
   Lead &amp;
   <em>
   </em>
   Participates in the analysis of the business growth, the current IT infrastructure status and the IT development plans, so as to identify the requirements of the systems infrastructure and provide recommendations to build and maintain a scalable and agile IT infrastructure.
  </li>
  <li>
   Lead &amp; supports the design of all related IT infrastructure aspects (hardware, server, storage, desktop) in order to facilitate the efficiency of operations.
  </li>
 </ul>
 <p>
  <strong>
   IT System Management
  </strong>
 </p>
 <ul>
  <li>
   Lead &amp;
   <em>
   </em>
   controls the efficiency of system applying all the required measures to ensure business continuity.
  </li>
  <li>
   Lead &amp;
   <em>
   </em>
   assess the quality of the storage and servers' infrastructure and proposes the implementation or suppression of hardware and data storage equipment, so as to meet the requirements of the business operations.
  </li>
  <li>
   Lead &amp;
   <em>
   </em>
   Proceeds to the execution of the proactive and reactive maintenance of the IT infrastructure and implements all the required improvements and modifications, so as to enable its accurate operation.
  </li>
  <li>
   Lead &amp;
   <em>
   </em>
   Monitors and evaluates the infrastructure&rsquo;s performance identifying and recommending improvements while ensure timely and accurate response to technical issues.
  </li>
  <li>
   Lead &amp;
   <em>
   </em>
   Monitors and controls the implementation of tests at the operating systems and proceeds to any required configuration or change, so as to enhance the efficiency.
  </li>
  <li>
   Lead &amp;
   <em>
   </em>
   performs routine maintenance tasks for infrastructure systems such as backups.
  </li>
  <li>
   Lead &amp;
   <em>
   </em>
   Ensures processes and requirements are met such as backup and maintenance availability.
  </li>
 </ul>
 <p>
  <strong>
   Continuous Improvement
  </strong>
 </p>
 <ul>
  <li>
   Lead in Overseeing the overall IT Infrastructure activities within SIMAH and continuing the progress within the department.
  </li>
 </ul>
 <p>
  <strong>
   Reporting
  </strong>
 </p>
 <ul>
  <li>
   Ensures that all reports required from SIMAH management are prepared timely and accurately and meet company and function&rsquo;s requirements, policies and standards.
  </li>
 </ul>
 <p>
  <strong>
   Safety, Quality &amp; Environment
  </strong>
 </p>
 <ul>
  <li>
   Complies with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
  </li>
 </ul>
 <p>
  <strong>
   Related Assignments
  </strong>
 </p>
 <ul>
  <li>
   Performs other related duties or assignments as directed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS &amp; EXPERIENCE:
  </strong>
 </p>
 <p>
  <strong>
   Minimum Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, IT engineering or equivalent.
  </li>
 </ul>
 <p>
  <strong>
   Minimum Experience:
  </strong>
 </p>
 <ul>
  <li>
   5 years of relevant experience in IT infrastructure management preferably within a financial environment.
  </li>
 </ul>
 <p>
  <strong>
   Language:
  </strong>
 </p>
 <p>
  English: Advanced.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   SOFT SKILLS &amp; TECHNICAL KNOWLEDGE:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Excellent knowledge of IT systems and applications.
  </li>
  <li>
   Very good knowledge of the SIMAH&rsquo;s operations and requirements.
  </li>
  <li>
   Excellent project management skills.
  </li>
  <li>
   Strong working knowledge on backup, VMware and HCI.
  </li>
  <li>
   In depth understanding of infrastructure components and building highly available computing environment.
  </li>
 </ul>
</div>


Infrastructure Engineer

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>51779
</div></div></div></div><div><div><div><div><b>Job Location: </b>Riyadh, SAU
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 6
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>02/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>16/04/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
The role of CTM Saudi Arabia is pivotal in ensuring the continuous availability, high performance, and robust security of all applications within the production environment that support our business and operational functions. This position demands comprehensive oversight and maintenance of all local data centres and related infrastructure components, including servers, networking equipment, storage systems, external connectivity gateways, and telephony systems. You will play a crucial role in driving technological initiatives, coordinating with multiple teams to roll out new projects, resolve issues, and uphold infrastructure integrity.</p><p>
Furthermore, you will act as the vital link between business and operational stakeholders and the wider technology ecosystem, facilitating clear communication and strategic alignment. Managing the country-specific technology budget forms a core responsibility, alongside enabling support for critical technology initiatives and risk management. This role requires proactive leadership in technology product implementations, ongoing system enhancements, and prompt resolution of problems and risks, thereby ensuring operational stability and compliance.</p><p>
You will work closely with vendors and external parties to maintain and upgrade local systems and infrastructure, organize and lead service review meetings with key technology stakeholders such as ITSC and PSS, and provide advisories on potential risks with formulated action plans to mitigate them. Leading service improvement initiatives that enhance system performance and stability is integral to the role.</p><p>
As the central point of contact during high severity incidents, you will ensure swift issue resolution, coordinating effectively with ITSC, PSS, and network teams. Comprehensive root cause analyses for such incidents will be executed with follow-through on preventative measures to forestall recurrence. The role also includes reviewing and approving change requests from the business, ensuring each modification is conducted without compromising system stability. Active participation in PSCs, ICS forums, and risk management discussions will be expected to uphold compliance with technology policies and risk guidelines. Additionally, you will facilitate technology and system-related audits, ensuring they are conducted smoothly and to a satisfactory standard.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><p><b>
Strategy and Operations</b></p><ul><li>
Maintain and continuously improve the stability, capacity, and security of local IT systems and infrastructure, with a strong focus on managing obsolescence and implementing modernization strategies.</li><li>
Collaborate closely with application and infrastructure teams to proactively address issues related to instability or outdated technologies.</li><li>
Implement stringent controls over production changes to reduce incidents caused by change errors, enhancing change management governance.</li><li>
Ensure high availability, optimal performance, and airtight security of business-critical applications within the production environment.</li><li>
Oversee comprehensive maintenance of in-country data centres and all associated infrastructure elements including servers, network equipment, storage devices, gateways, and telephony systems.</li><li>
Coordinate with multiple internal teams on new technology rollouts, operational problem resolution, and continuous improvement projects.</li><li>
Represent technology interests and provide leadership presence in various forums, acting as the principal liaison between business operations and technical teams.</li><li>
Engage actively with teams such as TSM, PSS, TechOps, and ITSC for incident management and escalation to ensure prompt problem resolution.</li><li>
Drive root cause analysis efforts for all high severity incidents, ensuring timely implementation of corrective actions.</li><li>
Work to reduce recovery times for critical system incidents, enhancing overall operational resilience.</li><li>
Identify and pursue cloud transformation opportunities to modernize infrastructure and improve scalability and efficiency.</li><li>
Manage service level agreements with business and operational units to guarantee satisfactory service delivery.</li><li>
Respond to and resolve high severity incidents in partnership with cross-functional teams, minimizing business impact.</li><li>
Provide frontline support to in-country users, offering expert advice and practical solutions to operational technology challenges.</li><li>
Assess and approve critical system changes and enhancements, carefully balancing innovation with the need to maintain production stability.</li></ul></div></div><div></div><div><div>
</div><div>Riyadh, Saudi Arabia</div></div><div></div><div><div>
</div><div>Standard Chartered</div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><p>
This role requires a solid foundation in IT infrastructure and banking systems, ensuring a deep understanding of core technologies and industry-specific requirements. Candidates should demonstrate a strong commitment to managing conduct and risk to uphold the company's standards and regulatory obligations. Effective people management skills are essential to lead teams and foster collaboration effectively.</p><p>
Time management skills are critical to balance multiple ongoing tasks, prioritise effectively, and meet deadlines without compromising quality. Demonstrated capacity for strategic thinking combined with hands-on technical expertise will enable the successful candidate to drive continuous improvements. In addition, the ability to communicate clearly and build strong networks across various organizational levels is imperative for success.</p></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><p>
The ideal candidate will possess between 5 to 7 years of relevant technology experience, with substantial exposure to complex IT environments. Strong verbal and written communication skills in English &amp; Arabic.</p>
<p>
A high degree of analytical capability is required, including the ability to interpret data comprehensively, derive actionable insights, and proactively forecast necessary changes. Experience in managing multiple priorities and demonstrating adaptability to dynamic work environments is vital. A proven track record of accountability and problem-solving in high-pressure situations is expected.</p>
<p>
Additionally, candidates should exhibit sound skills in change management, project management methodologies, and financial oversight, including budgeting competencies. Academic qualifications preferably include a Master&rsquo;s degree in a technology-related field, supplemented by leadership development programs and project management certifications.</p></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
Standard Chartered is a global bank with a proud history spanning more than 170 years and a commitment to making a positive impact for our clients, communities, and colleagues worldwide. Our culture encourages challenge, innovation, and growth, valuing diversity of thought and experience to drive commerce and prosperity.</p><p>
At Standard Chartered, we uphold our purpose to be here for good by fostering an inclusive workplace where every individual is respected and supported to achieve their full potential. Our shared values of integrity, continuous improvement, and collaborative teamwork define how we operate and engage with our clients and each other.</p><p>
Joining our team means becoming a part of a dynamic, forward-thinking environment where your unique talents are celebrated and where you can make meaningful contributions to a responsible and evolving financial institution.</p></div></div><div><div><div><b>
What we offer</b></div>
</div><div><p>
Aligned with our commitment to Fair Pay and employee wellbeing, we offer a comprehensive and competitive package designed to support your overall mental, physical, financial, and social health.</p><ul><li>
Robust core benefits including retirement savings schemes, comprehensive medical coverage, and life insurance, with options for voluntary and flexible benefits tailored to individual needs.</li><li>
Generous time-off provisions inclusive of annual leave, extended parental/maternity leave (up to 20 weeks), sabbaticals (up to 12 months), and dedicated volunteering leave (3 days), along with a minimum combined total of 30 days for annual and public holidays.</li><li>
Flexible working arrangements that allow for a balance between office-based and remote work, supporting diverse work styles and personal circumstances.</li><li>
Proactive wellness resources including access to Unmind, a digital mental health platform, resilience and human skills development programs, global Employee Assistance Programmes, mental health first aiders, and extensive self-help toolkits.</li><li>
An environment committed to continuous professional development through varied learning opportunities, enabling you to reskill, upskill, and advance your career.</li><li>
A genuinely inclusive culture that values diversity and encourages every employee to thrive in an equitable supportive workplace.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Country Technology Manager (Saudi National)

KEO International Consultants

<div>Overview:
<div>
KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration &ndash; through conceptualization &ndash; to realization of planning, design or project delivery in the built and natural environments. For over 60 years we&rsquo;ve led with vision, contributing to many of the world&rsquo;s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</div><div></div><div><br>
As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</div><div></div><div><br>
We invite you to join us. Why?</div><div></div><div><br>
When you join KEO, you&rsquo;ll discover more than just a job &ndash; you&rsquo;ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses.</div><br>
<div></div>
Responsibilities:
<div>
Our newest opportunity is for a talented , Information &amp; Communications Technology (ICT) Manager to join our award winning team in Riyadh, Saudi</div><div></div><div><br>
We are seeking an experienced Site ICT Project Manager to lead, coordinate, and deliver all ICT and communications systems required for a major construction mega-project in Saudi Arabia. This role combines hands-on technical expertise with project management leadership, ensuring that all site facilities, project teams, and construction operations are fully supported by reliable, secure, and modern ICT infrastructure.</div><div></div><div><br>
The ideal candidate is a site-focused ICT expert with strong experience implementing technology solutions in remote, fast-paced construction environments.</div><div></div><div><br>
 We envisage success in this role to include;</div><div></div><div><br>
</div><h3 class="jobSectionHeader"><b>ICT Project Planning &amp; Delivery</b></h3><ul><li>
Plan, manage, and execute the roll-out of all ICT and communications systems across site offices, compounds, staging areas, and field locations.</li><li>
Coordinate ICT mobilisation for new site facilities, including network setup, structured cabling, servers, Wi-Fi, and telephony.</li><li>
Develop detailed ICT implementation plans, schedules, risk assessments, and resource requirements.</li><li>
Ensure all works comply with project specifications, global ICT standards, and local regulations.</li></ul><h3 class="jobSectionHeader"><b>
Site ICT Infrastructure Management</b></h3><ul><li>
Oversee installation, configuration, and testing of network equipment, firewalls, switches, routers, and wireless systems.</li><li>
Manage site connectivity, including WAN/LAN, temporary networks, remote connectivity, and contractor ICT integration.</li><li>
Supervise structured cabling, data racks, server rooms, and field network distribution.</li><li>
Ensure high uptime and performance of critical ICT systems supporting construction activities.</li></ul><h3 class="jobSectionHeader"><b>
Stakeholder Coordination &amp; Contractor Oversight</b></h3><ul><li>
Act as the primary ICT focal point at site for construction teams, engineering staff, PMO, and subcontractors.</li><li>
Manage ICT contractors and vendors, ensuring quality delivery, adherence to standards, and timely completion of work.</li><li>
Review and approve ICT method statements, shop drawings, and technical submittals.</li><li>
Coordinate with project controls, HSE, logistics, and site operations to align ICT works with project activities.</li></ul><h3 class="jobSectionHeader"><b>
Technical Leadership &amp; Support</b></h3><ul><li>
Provide expert-level troubleshooting and problem resolution for complex network, server, and systems issues.</li><li>
Ensure smooth operation of IP telephony, video conferencing, field mobility solutions, and site communication platforms.</li><li>
Support integration of project digital tools such as BIM stations, field tablets, CDE platforms, and site monitoring systems.</li><li>
Lead and coach junior ICT staff and technicians working at site.</li></ul><h3 class="jobSectionHeader"><b>
Cybersecurity, Governance &amp; Quality Control</b></h3><ul><li>
Implement site-level cybersecurity measures including endpoint protection, access controls, and secure configurations.</li><li>
Conduct site audits on ICT installations, compliance checks, and documentation reviews.</li><li>
Maintain accurate records of network diagrams, asset registers, configurations, and change logs.</li><li>
Ensure secure, reliable data environments for engineering and construction work-flows.</li></ul><h3 class="jobSectionHeader"><b>
Site Operations Support</b></h3><ul><li>
Lead incident response, escalation management, and rapid recovery of ICT systems during outages.</li><li>
Ensure stable communications across all site clusters, including remote work fronts and mobile construction units.</li><li>
Monitor system performance, generate reports, and recommend improvements or upgrades.</li></ul>
Qualifications:
<div>
To be successful in this dynamic opportunity, we envision that your career journey to date will include:</div><ul><li><div>
Bachelor&rsquo;s degree in information Technology, Computer Science, Telecommunications, or related discipline (Master&rsquo;s preferred)..</div></li><li><div>
8/10 years of progressive ICT experience, including significant site-based roles within construction, infrastructure, oil &amp; gas, or mega project environments.</div></li><li><div>
Extensive hands-on experience with:</div><ul><li>
Network administration (Cisco, Aruba, Juniper, etc.)</li><li>
Structured cabling &amp; fibre optic installations</li><li>
Server room/data room setup</li><li>
IP telephony &amp; unified communications</li><li>
Field wireless and remote connectivity</li></ul></li></ul><ul><li>
Strong project management capability (PMP/Prince2 certification preferred).</li><li>
Technical certifications such as CCNP, CCNA, MCSE, or ITIL are highly desirable.</li><li>
Experience working within KSA or the GCC on large-scale site projects is a strong advantage.</li><li>
Excellent communication skills and ability to work with multicultural site teams.</li></ul><p>
KEO&rsquo;s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its&rsquo; contribution to client success wherever we work.</p><p>
We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</p></div>

Information & Communications Technology Manager

Axel Partners

<p>We are supporting a <b>major banking infrastructure transformation program in Saudi Arabia</b> and are looking for a <b>Senior Project Manager</b> with a proven track record delivering <b>enterprise-scale infrastructure and Active Directory migration initiatives</b>.This role is suited for candidates who have led <b>multi-million dollar programs across GCC or global financial institutions</b>.</p><p><b>What You&rsquo;ll Be Doing</b></p><ul><li>Lead <b>end-to-end delivery</b> of complex infrastructure transformation programs</li><li>Drive <b>Active Directory and identity migration initiatives</b> across enterprise environments</li><li>Manage <b>large vendor ecosystems and contract portfolios</b></li><li>Establish strong <b>governance, RAID, and executive reporting frameworks</b></li><li>Engage C-level stakeholders across business and technology</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>10&ndash;15+ years in <b>IT infrastructure project/program delivery</b></li><li>Proven experience in <b>banking or financial services (non-negotiable)</b></li><li>Hands-on delivery of <b>Active Directory / IAM / migration programs</b></li><li>Experience in <b>GCC / Saudi / large government or giga-project environments</b></li><li>Strong background in <b>ServiceNow, SAP, or enterprise platforms</b></li></ul><p><b>Ideal Candidate Profile</b></p><ul><li>Previously worked on <b>NEOM, large banks, or national transformation programs</b></li><li>Comfortable operating at <b>program / senior PM level</b></li><li>Experienced in <b>high-pressure, high-visibility environments</b></li></ul><p>Pay: ﷼2,250.00 - ﷼3,000.00 per day</p><p>Work Location: Hybrid remote in Riyadh (الرياض)</p>

Senior Infrastructure Project Manager – Banking Transformation | Saudi Arabia | $600–$750/day

Qiddiya Investment Company

<div><p>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately <b>13,000 residential units by 2030</b>, robust and scalable facilities management leadership is crucial to ensure safe, efficient, compliant, and high‑quality living environments.</p><p></p><p><b><br>
The IT Manager &ndash; Staff Accommodation</b> is responsible for <b>end‑to‑end IT operational readiness, governance, and performance</b> across the Staff Accommodation portfolio, ensuring reliable, secure, and resident‑centric digital services throughout mobilisation, launch, and steady‑state operations.</p><p>
The role acts as the<b> client‑side owner and integrator</b> of all IT and digital systems supporting staff accommodation, ensuring alignment with <b>QIC enterprise IT architecture, cybersecurity standards, and governance frameworks</b>, while enabling a seamless digital experience for residents and operational teams.</p><p>
Working in close coordination with QIC Corporate IT, Facilities Management, Security, and service partners, the IT Manager ensures that technology is <b>operationally resilient, compliant, scalable, and fit for purpose</b> in a 24/7 residential environment.</p><p></p><p><b>
Key Responsibilities
</b></p><p></p><p><b>1. Digital Infrastructure Readiness &amp; Mobilisation</b></p><ul><li>
Lead and coordinate IT operational readiness for staff accommodation assets across mobilisation, handover, and phased occupancy.</li><li>
Ensure digital infrastructure is fully commissioned, tested, and ready for day‑one operations, including networks, systems, and end‑user services.</li><li>
Align IT readiness plans with construction handovers, FM mobilisation, and resident onboarding schedules.</li></ul><p><b>
2. Network, Connectivity &amp; Systems Integration</b></p><ul><li>
Ensure network reliability, availability, and resilience across all accommodation buildings and communal facilities.</li><li>
Oversee Wi‑Fi coverage, performance, and user experience, ensuring full coverage, capacity, and service continuity in residential and common areas.</li><li>
Ensure full integration and operational alignment of:
</li><li><ul><li>Access control systems</li><li>
CCTV and security platforms</li><li>
IoT‑enabled FM devices and smart systems</li></ul></li><li>
Confirm all systems comply with QIC IT architecture, cybersecurity standards, and data protection requirements.</li></ul><p><b>
3. IT Governance, Security &amp; Compliance</b></p><ul><li>
Enforce IT governance across staff accommodation operations, ensuring strict adherence to:
</li><li><ul><li>QIC group IT policies and standards</li><li>
Cybersecurity and data protection requirements</li><li>
Device management and access control protocols</li></ul></li><li>
Act as the first line of control to ensure no non‑compliant systems, networks, or applications are introduced into the environment.</li><li>
Coordinate with Corporate IT and Security teams on audits, risk assessments, and incident response.</li></ul><p><b>
4. Technology Performance &amp; Readiness Reporting</b></p><ul><li>
Establish and maintain technology readiness and performance reporting, including:
</li><li><ul><li>Network and system uptime</li><li>
Incident volumes and response times</li><li>
Cybersecurity risks and vulnerabilities</li><li>
Service availability and resilience indicators</li></ul></li><li>
Develop and maintain clear dashboards to provide visibility of IT health, risks, and trends to FM and senior stakeholders.</li><li>
Proactively identify technology risks and escalate issues before they impact residents or operations.</li></ul><p><b>
5. Resident Digital Experience &amp; Enablement</b></p><ul><li>
Elevate the resident digital experience by ensuring seamless and intuitive access to:
</li><li><ul><li>Wi‑Fi and connectivity services</li><li>
Resident mobile applications and portals</li><li>
Digital self‑service tools</li><li>
Integrated helpdesk and service request platforms</li></ul></li><li>
Ensure digital services are reliable, user‑friendly, and aligned with resident expectations in a live‑in environment.</li><li>
Support resident onboarding and communications related to IT services and digital tools.</li></ul><p><b>
6. IT Operations, Helpdesk &amp; Incident Management</b></p><ul><li>
Oversee IT operational support models, including helpdesk integration, incident management, and escalation workflows.</li><li>
Ensure incidents are logged, tracked, resolved, and reported in line with agreed SLAs and governance requirements.</li><li>
Review incident trends and root causes to drive continuous improvement and service stability.</li></ul><p><b>
7. Vendor &amp; Service Provider Management</b></p><ul><li>
Manage and govern IT vendors, system integrators, and service providers supporting staff accommodation.</li><li>
Ensure vendor performance aligns with contractual obligations, SLAs, security requirements, and QIC standards.</li><li>
Support procurement, technical evaluations, and onboarding of IT service partners as required.</li></ul><p><b>
8. Steady‑State Operations &amp; Continuous Improvement</b></p><ul><li>
Maintain stable, secure, and high‑performing IT operations in steady state.</li><li>
Identify opportunities for technology optimisation, resilience improvements, and cost efficiency.</li></ul><p>
Support scalability of digital services to accommodate future phases, increased occupancy, and evolving resident needs.</p><b><br>
Requirements</b><p><b><br>
Qualifications &amp; Competencies
</b></p><p>Bachelor&rsquo;s degree in information technology, Computer Engineering, Information Systems, or relevant experience
</p><p>Demonstrated proficiency in:</p><ul><li>IT operations and service governance
</li><li>Network and systems reliability in live environments
</li><li>Cybersecurity awareness and compliance enforcement
</li><li>Cross‑functional coordination and stakeholder management</li></ul><p>
Experience supporting large‑scale, always‑on, or residential / hospitality environments.
</p><p>Experience managing outsourced IT service providers and vendor SLAs.
</p><p>Exposure to smart buildings, IoT, or FM‑integrated systems is desirable.</p><p>
High level of communication and reporting capability.</p><p>
Strong operational judgement, ownership mindset, and ability to manage technology risk in residential settings.</p><p>
GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.</p><p></p><p><b>
Professional Certifications</b></p><p>
IT service management certification (e.g. ITIL, or equivalent) &ndash; desirable.</p><p>
Network or infrastructure certification (e.g. Cisco, Microsoft, cloud platforms) &ndash; advantageous.</p><p>
Cybersecurity or information security certification (e.g. ISO 27001 awareness, CISSP, CISM) &ndash; desirable.</p><p><i>
(Certifications are preferred but not mandatory and may be substituted by relevant experience.)</i></p><p></p><p><b>
Years of Experience</b></p><p>
8 plus years of experience in IT operations, infrastructure management, or enterprise IT environments.</p><p></p><p><b>
Application closes on 30 April 2026</b></p></div><p></p>

Information Technology Manager - 008 - CDU4

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Role is based in Riyadh , Saudi Arabia
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As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations<br>
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Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.<br>
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This is your chance to make history.
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The Amazon IT teams keep our business running smoothly by resolving complex hardware, software, server and infrastructure issues, with both on-site and on-call capacity for our Operations network.
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As an IT Support Engineer you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues and remote support teams to implement and maintain critical infrastructure elements as well as some day to day support to meet our operations present and future business needs. You will be an escalation point for the team of IT Support Technicians, remote teams and Operations on technical issues as well as an interface between these teams as required.<br>
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Besides your day-to-day activities, there will be plenty of opportunities for you to get involved in projects and innovate. You will be a key part of a multinational team, thrive in delivering high-quality results and always be on the lookout for improvements.<br>
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Key job responsibilities<br>
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<ul><li>Working as part of a busy support team your key duties will require you to implement and maintain IT infrastructure, as well as interfacing confidently both verbally and written to senior management stakeholders at varying levels across multiple business entities.</li><li>You will provide a support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team also support.</li><li>You will also be running projects across the site, working closely with the business, fellow engineers and remote support teams to implement changes and/or additions to the site&rsquo;s technology infrastructure to support changing business and IT requirements.</li><li>You will also have a keen eye for business and/or technology trends. There is a requirement for occasional travel.</li></ul><br>
The extent of your responsibilities will include but not be limited to:<br>
<ul><li>Managing the availability of all IT equipment and infrastructure through continuous improvement and continuously look to improve equipment efficiencies and cost reductions accordingly.</li><li>Liaising with global SME teams to facilitate the installation and maintenance of networking and server infrastructure, in accordance to Amazon standards.
</li><li>The creation, review, revision and execution of change management requests and project plans as required.</li><li>Perform site audits on technical infrastructure to ensure adherence to latest Amazon IT and Health &amp; Safety guidelines as required.</li><li>Represent the IT department in site meetings / conference calls and be the point of contact/escalation for the business and other support functions.</li><li>Act as a point of contact for contractors or external suppliers and clearly communicate technical issues and Amazon standards.</li><li>Undertake project management: Act as a single point of contact for projects. Provide technical and management support/input to site and team projects/initiatives. Keep key stakeholders informed of progress of projects and maintain project documentation in the required format. Provide validation and sanity check the technical execution of projects.</li><li>Provide direction and support to the IT Support Technicians as required with regards to trouble tickets (issues) and action items (requests).</li><li>Managing and supporting the updating and auditing of departmental documentation.</li><li>Interact with suppliers, request quotes and purchase equipment in accordance with policies, budgets and operational demand.</li><li>Produce weekly reports covering metrics and work performed.</li><li>Contribute to the paid on-call schedule covering your home site and sites within your node/region for high severity incidents.</li><li>Provide mentoring and training to technicians and other engineers and act as technical contact for remote support teams as and when required.</li><li>Support the recruitment of new talent into OpsTechIT (once trained)</li></ul><br>
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About the team<br>
Operations &ndash; Fulfilment Center and Logistics. Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
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The Operations teams in our Fulfilment Centers are responsible for managingthe vast range of fast paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it. OpsTechIT is at the heart of this process and plays a vital role to the business ability to meet the customer promise.
</div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in IT, computer science or equivalent</li><li>Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)</li><li>Experience working with Windows server technologies: AD, DFS, Print Services, SCCM</li><li>Experience in technical support</li><li>Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience supporting a windows server environment</li><li>Experience supporting video conference and teleconference equipment</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Sr. IT Support Engineer - Saudi Nationals, OTS

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