customer service representative Jobs in Pakistan

customer service representative

customer support representative Jobs in Pakistan

customer support representative

customer support executive Jobs in Pakistan

customer support executive

customer support

it support engineer

it support

HRC Recruitment

Job description:We are looking for a responsible and technically skilled IT Support Officer to manage and maintain our company&rsquo;s IT infrastructure. The ideal candidate should have hands-on experience in networking, system troubleshooting, and user support.Responsibilities:<ul><li>Install, configure and maintain Windows systems</li><li>Troubleshoot hardware, software and network issues</li><li>Manage users, email accounts and password resets</li><li>Assist in basic network troubleshooting</li><li>Backup monitoring and data protection</li><li>Assist in CCTV and basic security system monitoring</li><li>Support internet connectivity and ISP coordination</li><li>Maintain IT equipment and system updates</li></ul>Requirements:<ul><li>Diploma / Bachelor&rsquo;s in IT or related field</li><li>1&ndash;3 years experience in IT Support</li><li>Knowledge of Networking</li><li>Good communication and problem-solving skills</li><li>Willingness to learn and grow in IT field</li><li>Ability to handle users professionally</li></ul>Work Location: In personPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

DikhaDe Digital Marketing Agency

IT Support Officer Location: GujranwalaWe are looking for a reliable and proactive IT Support Officer to manage and maintain the IT operations of our office. The ideal candidate will ensure smooth day-to-day technical support and help maintain our systems efficiently.Key Responsibilities:<ul><li>Provide technical support for desktops, laptops, printers, and other office equipment</li><li>Install, configure, and troubleshoot hardware and software</li><li>Manage email accounts and user access</li><li>Monitor and maintain network connectivity (LAN/Wi-Fi)</li><li>Ensure data backups and basic cybersecurity practices</li><li>Coordinate with external vendors when required</li><li>Maintain IT inventory and documentation</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;3 years of relevant experience (fresh candidates with strong knowledge may apply)</li><li>Good understanding of Windows OS, basic networking, and MS Office</li><li>Basic knowledge of routers, switches, and internet troubleshooting</li><li>Strong problem-solving skills</li><li>Good communication and teamwork skills</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

IT Support Officer

MOHAMAD AMIN BROS (PRIVATE) LIMITED

Job description<ul><li>Establish trust and maintains a high level of confidentiality for all activities/tasks.</li><li>An innate understanding of urgency and the escalation of issues quickly.</li><li>Anticipates technology needs of Executives and offers solutions proactively</li><li>Establish relationships cross-functionally to initiate and drive escalations to aggressive closure.</li><li>Perform software and hardware configuration across diverse platforms.</li><li>Recommend new and upgraded technologies based on industry trends that would increase the efficiency and/or effectiveness of the Executive team.</li><li>Contribute to various forms of documentation (Processes, Policies, Training Material).</li><li>Provide Audio/Video and Computing support for high-profile onsite/offsite presentations, events, and meetings.</li><li>Ability to troubleshoot with flexibility and success across varying technology platforms such as PC etc.</li><li>Provide consultation, engineering guidance, and technical advice on IT infrastructure planning by assessing the implications of IT technologies and strategies on the Executive computing experience.</li><li>Urgently facilitates, validates, and participates in hardware and infrastructure troubleshooting, and tests to identify system errors and ensure solutions are identified that meet functional expectations.</li><li>Evaluates new service options, identifies issues and impacts, and makes recommendations</li><li>Translates business requirements and functional specifications into technical requirements and facilitates the identification of acceptable solutions..</li><li>Develops or modifies infrastructure solutions within designated computing environments by identifying technical solutions to business problems.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

IT Support Executive

Ciklum

<div>
 
 
 Ciklum
 
 is looking for an
 
 IT Support Engineer
 
 to join our team full-time in Pakistan.
 
 
 
 
 
 We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
 
 
 
 
 
 
 About the role:
 
 
 
 As an IT Support Engineer, you will become a part of a cross-functional development team engineering experiences of tomorrow. Working under the guidance of the Team Lead and a dedicated mentor, this role focuses on daily support tasks and resolving technical issues to maintain smooth operations.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 At least one year of experience with IT Support &amp; Collaboration: Resolve Service Desk tickets, manage access controls, and work closely with advanced IT teams (Infra, Sec, Net) on complex issues
 </li>
 <li>
 Employee Lifecycle: Manage end-to-end technical onboarding and offboarding, including workstation setup and secure asset recovery
 </li>
 <li>
 Assets &amp; Logistics: Track IT inventory, coordinate with vendors, and handle office shipments and procurement logistics
 </li>
 <li>
 Workspace &amp; Event Operations: Maintain the health of workstations and meeting rooms, ensuring compliance, and provide AV/technical support for office events
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Operating Systems &amp; Software: Basic administration of Windows 11+, Linux (Ubuntu), and macOS. Proficiency in Microsoft 365 and Google Workspace
 </li>
 <li>
 Infrastructure Fundamentals: Foundational knowledge of networking, Active Directory, and Group Policy Objects (GPO)
 </li>
 <li>
 Troubleshooting &amp; ITIL: Ability to diagnose and resolve standard hardware and software issues under pressure, backed by a strong understanding of ITIL principles and a "client-first" service approach
 </li>
 <li>
 Logistics &amp; Asset Coordination: Experience in inventory management and handling physical logistics, including receiving, shipping, and setting up equipment for events
 </li>
 <li>
 Communication Skills: Strong verbal and written ability to explain technical concepts clearly to non-technical users. English &mdash; Intermediate or higher
 </li>
 <li>
 Team &amp; Growth: A proactive team player with a self-motivated approach to professional development, ready to learn through internal documentation and peer mentorship
 </li>
 </ul>
 
 
 
 
 
 What`s in it for you?
 
 
 <ul>
 <li>
 Care: your mental and physical health is our priority. We offer competitive benefits package that includes but is not limited to comprehensive medical coverage, life-insurance, gym membership, fuel, internet and mobile allowances and provident fund
 </li>
 <li>
 Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
 </li>
 <li>
 Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
 </li>
 <li>
 Flexibility: Own your schedule &ndash; you are the one to decide when to start your working day. Just don&rsquo;t miss your regular team stand-up
 </li>
 <li>
 Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
 </li>
 <li>
 Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
 </li>
 <li>
 Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
 </li>
 </ul>
 
 
 
 
 
 About us:
 
 
 
 At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you&rsquo;ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
 
 
 
 
 
 With over 14 years of presence in Islamabad, our Pakistan team is a trusted force in redefining industries. We value every voice and invite experienced professionals to help shape tomorrow&rsquo;s digital experiences.
 
 
 
 
 
 Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn.
 
 
 
 
 
 
 Explore, empower, engineer with Ciklum!
 
 
 
 
 
 
 Interested already? We would love to get to know you! Submit your application. We can&rsquo;t wait to see you at Ciklum.
 
</div>

IT Support Engineer

VentureDive

<div>
 
 Summary
 
 
 
 We are seeking an
 
 ITSupport Intern
 
 eager to learn networking and system support. The role offers hands-on experience in troubleshooting, IT infrastructure, and collaborating within a dynamic team environment.
 
 
 
 VentureDive Overview
 
 
 
 Founded in 2012 by veteran technology entrepreneurs from MIT and Stanford, VentureDive is the fastest growing technology company in the region that develops and invests in products and solutions that simplify and improve lives of people worldwide. We aspire to create a technology organization and an entrepreneurial ecosystem in the region that are recognized as second to none in the world.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Basic understanding of network concepts, protocols, and infrastructure.
 </li>
 <li>
 Familiarity with Windows, MacOS, and Linux operating systems.
 </li>
 <li>
 Strong problem-solving and troubleshooting skills.
 </li>
 <li>
 Good communication and teamwork abilities.
 </li>
 <li>
 Eagerness to learn and adapt in a dynamic IT environment.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Currently pursuing a bachelor's degree in Information Technology, Computer Science, or a related field.
 
 
 </li>
 </ul>
 
 In order to thrive at VentureDive, you
 
 
 
 &hellip;are intellectually smart and curious
 
 
 &hellip;have the passion for and take pride in your work
 
 
 &hellip;deeply believe in VentureDive&rsquo;s mission, vision, and values
 
 
 &hellip;have a no-frills attitude
 
 
 &hellip;are a collaborative team player
 
 
 &hellip;are ethical and honest
 
 
 
 Are you ready to put your ideas into products and solutions that will be used by millions?
 
 
 
 You will find VentureDive to be a quick pace, high standards, fun and a rewarding place to work at. Not only will your work reach millions of users world-wide, you will also be rewarded with competitive salaries and benefits. If you think you have what it takes to be a VenDian, come join us ... we're having a ball!
 
 
</div>

IT Support Intern

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Location:
 
 PK - Lahore
 
 (On-Site)( Timing 6pm-3am)
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 Job Description
 
 
 
 As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships.
 
 
 
 Role Overview
 
 
 
 We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations
 </li>
 <li>
 Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment
 </li>
 <li>
 Provide IT Support for MDM platforms such as Kandji and Microsoft Intune
 </li>
 <li>
 Hands-on MacOS support and advanced troubleshooting for Windows OS issues
 </li>
 <li>
 Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms
 </li>
 <li>
 Provide onsite support for office users and remote support via Jira tickets, email, and Slack
 </li>
 <li>
 Maintain accurate IT asset inventory and device lifecycle records
 </li>
 <li>
 Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls
 </li>
 <li>
 Basic understanding of current AI trends and how AI can assist in IT support ticket management
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience
 </li>
 <li>
 1&ndash;6 years of IT support experience in a corporate or fast-paced environment
 </li>
 <li>
 Strong working knowledge of MacOS and Windows, with basic Linux familiarity
 </li>
 <li>
 Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)
 </li>
 <li>
 Solid understanding of ticketing systems such as Jira Service Management
 </li>
 <li>
 Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications
 </li>
 <li>
 Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure
 </li>
 <li>
 Awareness of modern IT security concepts and tools, including next-generation firewalls
 </li>
 <li>
 Understanding of how AI and automation are applied in IT support workflows
 </li>
 <li>
 Strong communication and customer-handling skills with a problem-solving mindset
 </li>
 <li>
 Flexibility to work varying hours or shifts when required
 </li>
 <li>
 Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Explore 4156+ It support in Pakistan this April. Find roles across top companies and apply now to boost your career.

4156 it support jobs In Pakistan

IT Support

IT Support

IT Support Officer

IT Support Executive

IT Support Engineer

IT Support Intern

IT Support Engineer