clinical support specialist, trauma & extremities, eastern region

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clinical support specialist, trauma & extremities, eastern region Jobs in Al Khobar

helpdesk agent

inside sales engineer

it manager

it support specialist

Al-Khaldi Holding Company

<p><b>Job Purpose:</b></p><p>To provide effective technical support to company users and ensure the smooth operation of computer systems, networks, and applications, while maintaining high service quality and minimizing downtime.</p><p><b>Key Responsibilities:</b></p><p>- Provide first and second-level technical support for hardware and software issues.<br/>- Diagnose and resolve problems related to desktops, laptops, printers, and operating systems.<br/>- Support business applications and internal systems.<br/>- Install, configure, and prepare IT equipment for new employees.<br/>- Manage user accounts, permissions, and access rights (e.g., Active Directory, Email).<br/>- Coordinate with external vendors and service providers when required.<br/>- Ensure compliance with IT policies, procedures, and information security standards.<br/>- Prepare periodic reports related to incidents, support requests, and service performance.</p><p><b>Required Qualifications:</b></p><p>- Bachelor&rsquo;s degree in Information Technology or a related field.<br/>- 3&ndash;5 years of experience in IT Support or a similar role.<br/>- Strong knowledge of:<br/>* Windows Operating Systems<br/>* Microsoft Office applications<br/>* networking concepts (LAN, WAN, TCP/IP)<br/>* Active Directory and user management<br/>- Professional certifications such as CompTIA A+, Microsoft, or ITIL are considered an advantage</p><p>Job Type: Full-time</p>

IT Support Specialist

Stellar Hunters

<div><p>We are seeking a reliable and customer-focused <b>Helpdesk Agent</b> to join our IT support team. The ideal candidate will provide first-line technical support, troubleshoot hardware and software issues, and deliver clear, empathetic communication to end users. This role requires strong problem-solving skills, familiarity with common desktop and mobile platforms, experience with ticketing systems, and the ability to escalate complex issues to appropriate engineering teams while maintaining excellent service standards.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities for Helpdesk Agent - Support, Troubleshooting &amp; Customer Service</b></h3><ul><li><p>
Serve as the primary point of contact for technical support requests via phone, email, chat, and ticketing system; log, triage, and track incidents to resolution in accordance with SLAs.</p></li><li><p>
Troubleshoot and resolve common desktop, laptop, peripheral, mobile device, and operating system issues for Windows, macOS, iOS, and Android environments.</p></li><li><p>
Support common business applications (e.g., Microsoft 365, Google Workspace, collaboration tools) and assist with software installation, configuration, and updates.</p></li><li><p>
Perform user account administration tasks including password resets, access provisioning, group membership management, and basic Active Directory or identity provider support.</p></li><li><p>
Diagnose connectivity and network-related issues at a basic level (Wi‑Fi, VPN, wired connections) and coordinate with network teams for escalations when needed.</p></li><li><p>
Follow documented procedures and runbooks to resolve issues; escalate complex or security-sensitive incidents to senior IT staff with clear documentation of troubleshooting steps.</p></li><li><p>
Provide timely, friendly, and professional communication to users; set expectations, follow up on open tickets, and ensure customer satisfaction through closure.</p></li><li><p>
Maintain and update knowledge base articles, how-to guides, and internal documentation to improve first-contact resolution rates and support onboarding of new team members.</p></li><li><p>
Participate in on-call rotations, shift coverage, and occasional after-hours support as required by business needs.</p></li><li><p>
Identify recurring issues and collaborate with IT and engineering teams to drive root-cause analysis and longer-term remediation or automation.</p></li></ul><h4 class="jobSectionHeader"><b>
Required Qualifications - Helpdesk Skills &amp; Experience</b></h4><ul><li><p>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.</p></li><li><p>
1+ years of experience in a helpdesk, desktop support, or customer-facing technical support role.</p></li><li><p>
Working knowledge of Windows and macOS client systems, mobile device management concepts, and common business applications such as Microsoft 365 or Google Workspace.</p></li><li><p>
Familiarity with ticketing systems (e.g., Jira Service Management, ServiceNow, Zendesk) and basic ITSM practices, including incident prioritization and escalation.</p></li><li><p>
Strong communication skills&mdash;both written and verbal&mdash;with the ability to explain technical concepts to non-technical users in a clear, patient, and respectful manner.</p></li><li><p>
Good problem-solving aptitude, attention to detail, and the ability to follow procedures while exercising sound judgment in escalations.</p></li><li><p>
Ability to work independently and collaboratively in a fast-paced environment, manage multiple priorities, and meet SLA targets.</p></li></ul><h4 class="jobSectionHeader"><b>
Preferred Qualifications - Tools, Certifications &amp; Domain Experience</b></h4><ul><li><p>
Certifications such as CompTIA A+, Microsoft Certified Fundamentals, or equivalent customer support certifications are a plus.</p></li><li><p>
Experience with MDM platforms (e.g., Intune, Jamf), remote support tools, and basic scripting for repetitive tasks (PowerShell, Bash) is beneficial.</p></li><li><p>
Prior experience in a SaaS or fast-growing technology company, or exposure to security best practices and access controls, is advantageous.</p></li><li><p>
Comfort contributing to knowledge bases, training materials, and end-user education initiatives to reduce repetitive incidents.</p></li></ul><h5 class="jobSectionHeader"><b>
Work Environment &amp; Compensation - Helpdesk Agent Salary &amp; Benefits</b></h5><ul><li><p>
Full-time position with an onsite model.</p></li><li><p>
Competitive salary commensurate with experience and a comprehensive benefits package, including health insurance, retirement plan options, and paid time off.</p></li><li><p>
Opportunities for professional development, training, and certification support; clear paths for career growth within IT and cross-functional teams.</p></li><li><p>
Inclusive culture that values diversity, equity, work-life balance, and employee well-being.</p></li></ul></div>

Helpdesk Agent

PepsiCo

<div>Overview:
<div><b>
We Are PepsiCo</b></div><p></p><div><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><p></p><div><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><p></p><div><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><p></p><div><br>
&ldquo;We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.&rdquo;</div><p></p><div><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div><div><b><br>
Job Overview: The Packaging Specialist position is a full-time role based at a factory. It is expected from this role to be the most technically knowledgeable person on site concerning his/her field of expertise (Packaging).</b><br>
<b>The core function of the role is to assist the business in delivering its plan through leading the Packaging technical agenda with the plantstakeholders to deliver productivity objectives, support commissioning &amp; start-up for new products or machines, build technical capability,govern site IPS compliance &amp; achieve KPI targets.</b><br>
<b>The Specialist has no direct reports, however the role comes with a duty to coach and mentor Packaging SET&rsquo;s. The Specialist is required tolead &amp; steer site-based projects, many of which will require the utilization of SET resources.</b></div><div></div><p><br>
</p>Responsibilities:
<div>
1. Oversee the Packaging operations at the site. Assist in the management, coordination &amp; prioritization of daily SET work duties.<br>
2. Provide technical support to the factory management in effectively running the Packaging operation. Troubleshoot, solve &amp; rectify technical problems. Function as the resident expert.<br>
3. Acts as the communication link between site and BUET (MOS). Manage/support all site-based projects including new machine installations, factory expansions, new product launches etc.<br>
4. Support the development of others through SET Schools, CDAPs, Competency Assessments, Training &amp; Development Plans. Develop site Packaging SET pipeline.<br>
5. Complete &amp; report on Site IPS Audits. Participate in Sector/BU led IPS Audit activities. Ensure continuous governance &amp; health check onsite compliance with IPS standards. Lead and support the Packaging Qualification process as well as implementing CQV protocol for new launches &amp; innovations.<br>
6. Develop &amp; execute packaging-related productivity initiatives, including Digitalization &amp; Smart Manufacturing. Participate in BU/Sector led programs (Starfleet Interventions, Cross Audits, Deep Dives, etc.).</div>
Qualifications:
<ul><li>B.Sc. in Engineering (Mechanical, Electrical or Mechatronics majors are preferred) +</li><li>Proficient at the English language (reading writing, verbal communication)</li><li>Leadership Skills</li><li>Management Skills</li><li>Facilitator Skills</li><li>Experience running the equipment</li><li>Demonstrates a high level of technical competency</li><li>Ability to influence others</li><li>Computer Skills (Outlook, Excel, Power Point, Word)</li><li>Can travel as required</li><li>MOS certified.</li></ul></div>

Packaging Specialist

<div>Overview:
<div><b>
We Are PepsiCo</b></div><p></p><div><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><p></p><div><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><p></p><div><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><p></p><div><br>
&ldquo;We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.&rdquo;</div><p></p><div><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div><div><b><br>
Job Overview: The Process Specialist position is a full-time role based at a factory. It is expected from this role to be the most technically knowledgeable person on site concerning his/her field of expertise (Process for both PC &amp;Non-PC categories).</b><br>
<b>The core function of the role is to assist the business in delivering its plan through leading the process technical agenda with the plant stakeholders to deliver productivity objectives, support commissioning &amp;start-up for new products or machines, build technical capability, govern site IPS compliance &amp; achieve KPI targets.</b><br>
<b>The Specialist has no direct reports, however the role comes with a duty to coach and mentor ProcessSET's. The Specialist is required to lead &amp; steer site-based projects, many of which will require the utilization of SET resources.</b></div><p><br>
</p>Responsibilities:
<ul><li>Oversee the PC &amp; Non-PC Process operations at the site.</li><li>
Assist in the management, coordination &amp; prioritization of daily SET work duties.</li><li>
Provide technical support to the factory management in effectively running the Process operation.</li><li>
Troubleshoot, solve &amp; rectify technical problems.</li><li>
Function as the resident expert.</li><li>
Acts as the communication link between site and BUET (MOS).</li><li>
Manage/support all site-based projects including new line installation, factory expansions, new product launches etc.</li><li>
Support the development of others through SET Schools, CDAPs, Competency Assessments, Training &amp; Development Plans.</li><li>
Develop site Process SET pipeline.</li><li>
Complete &amp; report on Site IPS Audits.</li><li>
Participate in Sector/BU led IPS Audit activities.</li><li>
Ensure continuous governance &amp; health check on site compliance with IPS standards.</li><li>
Lead and support the Gold Standard Qualification process as well as implementing CQV protocol for new launches &amp; innovations.</li><li>
Develop &amp; execute process-related productivity initiatives, including Process Digitalization &amp; Smart Manufacturing.</li><li>
Participate in BU/Sector led programs (Starfleet Interventions, Cross Audits, Deep Dives, etc.).</li></ul>
Qualifications:
<ul><li>B.Sc. in a Technical/Engineering Major (Electrical / Mechanical Engineering Degree is preferred).</li><li>
Minimum 3 years&rsquo; F&amp;B manufacturing experience in Processing, Filling &amp; Packaging technologies &amp; operational activities.</li><li>
SET certification in Process PC or Non-PC.</li><li>
Ability to understand main technical terms of machines &amp; equipment manuals/drawings/HMI/OIT as well as Standard Operational Procedures (SOPs).</li><li>
Ability to identify opportunities and suggest solutions addressing them.</li><li>
Proficient in English language (reading writing &amp; verbal communication).</li><li>
Computer user especially in MS Office applications.</li><li>
Facilitator &amp; Training Skills.</li><li>
Ability to influence decisions, support and motivate others / stakeholders within the team.</li><li>
Analytical thinking skills &amp; ability to work independently and proactively.</li><li>
Leadership skills &amp; ability to manage a FL team.</li></ul></div>

Mfg Process Improv Assoc Leader

Novo Genomics

<p>Job Opportunity</p><p>Position: Female Medical Genetic Sales Eastern Province</p><p>Nationality: Saudi National</p><p>Company: Novo Genomics Medical Company</p><p>We are looking for a highly motivated Saudi professional to join our team as a Medical Genetics Salesperson.</p><p>This role combines scientific knowledge with sales and business development skills to support growth and build strong client relationships.</p><p>Key Responsibilities:</p><p>Provide expert laboratory support and consultation in line with SCFHS standards.</p><p>Support business development activities and help expand the company&rsquo;s client base.</p><p>Identify new sales opportunities and promote laboratory services and products.</p><p>Collaborate with cross-functional teams to ensure customer satisfaction and high-quality service delivery.</p><p>Prepare reports and presentations for internal and external stakeholders.</p><p>Requirements:</p><p>Saudi Nationals.</p><p>Female only</p><p>Based in Southern Region.</p><p>Valid SCFHS classification as a Lab Specialist or Technician is mandatory.</p><p>Minimum 1 year experience in sales or business development (preferably in a laboratory environment).</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Self-driven, goal-oriented, and able to work independently and within a team.</p><p>We Offer:</p><p>Competitive salary and benefits.</p><p>Opportunities for professional growth and career development.</p><p>Dynamic and supportive work environment.</p><p>How to Apply:</p><p>Interested candidates are invited to send their CV and SCFHS certificate to m.elbaz@novogenomics.sa</p><p>Job Type: Full-time</p><p>Pay: ﷼5,000.00 - ﷼7,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you Saudi National</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul><p>License/Certification:</p><ul><li>SCFHS as a lab specialist or technician  (Required)</li><li>Driving license (Required)</li></ul><p>Location:</p><ul><li>Dammam (Required)</li></ul><p>Willingness to travel:</p><ul><li>50% (Required)</li></ul>

Medical Genetics Sales Saudi National Eastern Region

SABIC - Saudi Basic Industries Corp.

<div></div><div><div><b>Job Post Start Date: 16. Feb. 2026</b></div><div></div><div><b><br>
Job Post End Date: 25. Feb. 2026</b></div><div></div><div><b><br>
Job Purpose:</b></div><div></div><div><br>
Provide Technical Support to improve plant rotating and static equipment, system performance and increase equipment availability and reliability.</div><div></div><div><b><br>
Job Key Accountabilities:</b></div><br>
<div></div><ul><li>
Support Maintenance Supervisors to provide necessary technical know-how, expertise and recommendations, material selection with respect to equipment scope to be attended, considering optimum safety and quality to improve availability and reliability of rotating and static equipment.</li><li>
Create, review and updated maintenance procedures, work instructions and checklists in consultation with concerned maintenance specialist. Keeps current with latest equipment, technologies, and maintenance methods.</li><li>
Support the Department to achieve the required objectives. Identifies and captures the opportunities for improvements.</li><li>
Conduct pre-inspection and diagnose breakdown problems.</li><li>
Review, track, and follow up maintenance reports and inspection recommendations</li><li>
Participates in audits, MKPI, RCA, PSSR, PHA and compliance assessments, and follows up on closure of remedial action plans.</li><li>
Enhance employee knowledge by conducting on job / classroom training sessions, reviewing the JADDER material as well as attending all scheduled training sessions</li><li>
Cost and/or revenue budget with exclusive authority
</li><li>Timely inspection</li><li>
Participates effectively in Implementing Assets Maintenance Work Process (OMS-431). PM execution and closing timely achieve Zero overdue, 100% quality filling of notification history, to report return material timely.</li></ul><div></div><div><b><br>
Minimum Education:</b></div><div></div><div><br>
Bachelor&rsquo;s degree in mechanical engineering.</div><div></div><div><b><br>
Minimum Experience:</b></div><div></div><div><br>
10 years of experience in Mechanical engineering/ Mechanical maintenance</div><div></div><div><b><br>
Job Specific Skills/Competencies:</b></div><br>
<div></div><ul><li>
Sound technical knowledge in the field of specialist, as the job holder is normally faced with challenges and involved in many undefined and open-ended complex situation that requires technical innovation and creative solutions</li><li>
Streamlined troubleshooting, investigation, and root cause analysis to solve problems, and ability to articulate troubles and challenges to others for acquiring prompt and efficient support</li><li>
Peak in workload and increasing demand of services that calls for consistent efforts with high quality and prompt results to cope with business requirements</li><li>
Dealing and interacting internally with, ARRAZI operation, AED, Inspection departments and SABIC Manufacturing Center of Excellence and externally with Equipment manufacturer, Vendors and Agents.</li><li>
OMS Knowledge</li><li>
Management System Development &amp; Improvement</li><li>
Technical Report Writing</li><li>
MS Office Applications</li><li>
Effective presentation skills</li><li>
Root cause analysis</li><li>
SAP &amp; Meridium Knowledge</li><li>
Analytical Skills</li><li>
Planning and Organizing Skills</li><li>
Decision Making Skills</li><li>
Interpersonal &amp; Communication Skills</li><li>
Emotional Intelligence</li></ul></div><div></div>

Engineer, Mechanical - ARRAZI

<p></p><div><div><div><p>The TS Field Specialist is responsible for maintaining safe, efficient, and reliable PSD to Customers. The TS Field Specialist identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery.
</p><ul><li>Ensure job deliverables are accurate and delivered on time.<br>
</li><li>
Responsible for service delivery execution.<br>
</li><li>
Participate in job risk analysis and continual improvement programs.<br>
</li><li>
Develop customer contacts to promote company products and services.<br>
</li><li>
Ensure company and regulatory standard compliance by implementing the CAT, self-assessments, and wellsite inspections.<br>
</li><li>
Participate in Service Quality Meetings with customers and improve performance using action plans.<br>
</li><li>
Participate in HSE and Quality initiatives.<br>
</li><li>
Wear PPE and observe HSE policies.<br>
</li><li>
Maintain the required safety training.</li></ul><p></p><ul><li>
High Diploma degree in Engineering or related field.</li><li>
Minimum Field Experience: 10-15 years of direct, hands-on experience in drill stem testing (DST) operations.</li><li>
Senior-Level Role: At least 3-5 years of that experience should be in a supervisory, coordinator, or senior field specialist capacity, with responsibility for planning, execution, and troubleshooting of complex DST operation.</li><li>
Mastery of DST Equipment &amp; Tools: In-depth knowledge of DST tools (packers, valves, recorders, downhole gauges, multi-cycle tools), surface control systems, and safety equipment</li><li>
Well Testing Expertise: Comprehensive understanding of well test design, data acquisition, sampling, and flow measurement (oil, gas, water).</li><li>
Pressure Transient Analysis: Ability to interpret preliminary pressure buildup/drawdown data and identify well/reservoir behavior.</li><li>
H2S Operations: Mandatory experience working in H2S environments.</li><li>
Software Proficiency: Familiarity with well testing software and reporting tools.</li><li>
Well Control: Valid IWCF or IADC Well Control certification .</li><li>
Compliance &amp; Safety: Thorough knowledge of international and local safety standards .</li><li>
Leadership &amp; Mentoring: Proven ability to lead a crew, manage client expectations, and mentor junior testers and engineers.</li></ul>
<p></p><div><div><p>
</p></div></div></div></div><div><div><div><div><p>Benefits</p>
</div></div></div></div><p></p><div><div><div><div><p>International Opportunities
</p><div><p>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.</p>
</div></div></div><p></p><div><div><p>Insurance
</p><div><p>Health, vision, and dental insurance for you and your dependents available from day one.</p>
</div></div></div><p></p><div><div><p>Learning Opportunities
</p><div><p>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.</p>
</div></div></div><p></p><div><div><p>Diverse and
Inclusive
</p><div><p>Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.</p>
</div></div></div></div></div><div><div><div><div><p>About Us</p>
<p>We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
</p><p>Global in outlook, local in practice &ndash; and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.</p><p><br>
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.</p>
<p>
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.</p>
<p>
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.</p></div></div></div></div></div><p></p>

DST Field Specialist

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