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help desk support specialist

it support systems specialist

StudentBridge

<p><b>About StudentBridge:</b></p><p>StudentBridge helps colleges and universities attract and engage prospective students through powerful digital storytelling and data-driven engagement. We work with institutions across the country and operate as a fast-moving, collaborative team that values ownership, curiosity, and getting things done. As we continue to grow and evolve, we are looking for an IT Support / Systems Support Specialist to help keep our solutions, systems, and office running smoothly.</p><p><b>Role Overview: </b></p><p>Responsible for supporting day-to-day IT operations, user lifecycle management, and compliance-driven technical processes to ensure employees have secure and reliable access to systems and tools.</p><p><b>Responsibilities:</b></p><ul><li>Manage hardware lifecycle and asset allocation, provisioning laptops, peripherals, and mobile devices while maintaining asset inventory and lifecycle documentation.</li><li>Coordinate employee onboarding and offboarding, configuring accounts, permissions, and hardware access to ensure secure user provisioning and deprovisioning.</li><li>Administer Google Workspace (G Suite) including user management, group permissions, security policies, and troubleshooting account or authentication issues.</li><li>Diagnose and resolve network connectivity issues including Wi-Fi, VPN, DNS, and internal system access problems.</li><li>Configure and support printers and office devices, including network printer setup, driver management, and troubleshooting.</li><li>Provide end-user technical support across hardware, operating systems, and software applications through internal ticketing systems.</li><li>Maintain IT documentation and asset tracking to support operational visibility and audit readiness.</li><li>Support technical compliance initiatives, assisting with processes related to StateRAMP security standards and WCAG accessibility guidelines, ensuring systems and documentation are aligned with organizational compliance requirements.</li><li>Collaborate with engineering, security, and product teams to address compliance-related technical issues and improve internal processes.</li></ul><p><b>Tools &amp; Technologies:</b></p><p>&middot; Google Workspace (G Suite)</p><p>&middot; Windows / macOS</p><p>&middot; Networking (Wi-Fi, VPN, DNS)</p><p>&middot; Hardware Asset Management</p><p>&middot; Printer Administration</p><p>&middot; IT Ticketing Systems</p><p>&middot; StateRAMP Compliance</p><p>&middot; WCAG Accessibility</p><p><b>What We&rsquo;re Looking For:</b></p><p>&middot; Strong follow-through and a bias toward action</p><p>&middot; Clear, professional communication skills</p><p>&middot; Positive, dependable, proactive, and solutions-oriented</p><p><b>What We Offer:</b></p><p>&middot; Hybrid remote / in-office work environment</p><p>&middot; Collaborative, energetic team culture</p><p>&middot; Competitive salary</p><p>&middot; Health, dental, and vision insurance</p><p>&middot; PTO and paid holidays</p><p>&middot; 401(k) with company match</p><p>&middot; Team events and perks</p><p><b>Send your resume to careers@studentbridge.com to start the process today!</b></p><p>Pay: $27.21 - $32.77 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Atlanta, GA 30341</p>

IT Support & Systems Specialist

Prestige Staffing

<div>
 <p>
  <strong>
   Position: Help Desk Support Specialist
  </strong>
 </p>
 <p>
  <strong>
   Location: Downtown Atlanta, GA (In-office 5 days per week)
  </strong>
 </p>
 <p>
  <strong>
   Type: Contract
  </strong>
 </p>
 <p>
  <strong>
   Pay: Up to $24.50 per hour
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DUTIES AND RESPONSIBILITIES:
  </strong>
 </p>
 <ul>
  <li>
   Serves as the primary escalation point for incoming queries and technical issues.
  </li>
  <li>
   Manages and/or assigns projects and tasks to other team members as appropriate
  </li>
  <li>
   Advises, collaborates and assists business units with system enhancements and modifications
  </li>
  <li>
   Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone systems, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
  </li>
  <li>
   Effectively provides user support over the phone, in person, and via remote tools.
  </li>
  <li>
   Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up.
  </li>
  <li>
   Assists users with information security and privacy questions; provides directions for the correct action.
  </li>
  <li>
   Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony.
  </li>
  <li>
   Distributes and reviews user equipment as required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational.
  </li>
  <li>
   Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals.
  </li>
  <li>
   Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices.
  </li>
  <li>
   May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.)
  </li>
  <li>
   Creates user support documentation and instructions.
  </li>
  <li>
   Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents.
  </li>
  <li>
   This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   TECHNICAL SUPPORT, SPECIALIST SKILLS, AND QUALIFICATIONS:
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 2-5 years of IT technical support
  </li>
  <li>
   Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.
  </li>
  <li>
   Technical expertise should include Windows 10, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.
  </li>
  <li>
   Proficiency with imaging laptop computers 20h2, 21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications.
  </li>
  <li>
   Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.
  </li>
  <li>
   Willing to work off-hours and weekends when required for projects or emergency support.
  </li>
  <li>
   Experience installing, configuring, and supporting network printers and audio/visual equipment
  </li>
  <li>
   Effective use of ticketing systems to track and document incidents (ServiceNow and Sales Force
  </li>
  <li>
   is strongly preferred)
  </li>
  <li>
   Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills
  </li>
  <li>
   Strong team leadership, time management, and coaching and mentoring skills
  </li>
  <li>
   Excellent customer service and communication skills are a must.
  </li>
  <li>
   Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
  </li>
  <li>
   Providing fault analysis to customers&rsquo; core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.
  </li>
 </ul>
 <p>
 </p>
</div>


Help Desk Support Specialist

Georgia Aquarium

<div><p><b>Position Title</b><b>: </b>IT Support Specialist II</p>
<p><b>
Department</b><b>: </b>1320 - Information Technology</p>
<p><b>
Classification</b><b>: </b>NONEX - Non-Exempt</p>
<p><b>
Employee Type</b><b>:</b> TSN - Team Spec FT Nexe</p>
<p><b>
Direct Report: </b>Assistant Manager, IT</p><br>
<p></p>
<p><b>
Position Summary:</b></p>
<p>
An IT Support Specialist II at Georgia Aquarium is responsible for providing support for desktop, mobile devices, printers, servers, and network infrastructure. Candidate must possess technical and customer service skills as well as strong written and verbal communication skills. This position will require working shifts during and occasionally after business operation hours.</p><p><b><br>
</b></p><p><b>Responsibilities</b><b>:
</b></p><div><ul><li>Offer advanced troubleshooting and support to resolve complex hardware, software, and network issues that are submitted from staff or are escalated from Level 1 helpdesk staff.</li></ul>
<ul><li>Provide support for installation, configuration, and troubleshooting of operating systems (Windows, macOS), business applications, and peripheral devices (printers, scanners, etc.).</li></ul>
<ul><li>Perform basic system administration tasks, including user account management, password resets, and permissions configuration on various systems.</li></ul>
<ul><li>Configure hardware, software, and telecommunications for new hires, location changes, and new needs.</li></ul>
<ul><li>Identify ways to reduce operational costs and improve customer service by automating processes.</li></ul>
<ul><li>Create, maintain, and interpret detailed technical documentation of common issues, solutions, and knowledge base articles to support continuous improvement and user self-service.</li></ul>
<ul><li>Perform computer upgrades, including hard drive replacement, component installation, and specification requirements.</li></ul>
<ul><li>Liaise with external vendors for warranty support, software licensing issues, or other third-party software and hardware support.</li></ul>
<ul><li>Participate in after-hours support or on-call rotation to resolve critical issues outside of normal business hours.</li></ul>
<ul><li>Track, prioritize, and manage tickets using the ticketing system, ensuring timely resolutions.</li></ul>
<ul><li>Assist in training end users on software applications and best practices for system use and security protocols.</li></ul>
<ul><li>Ensure compliance with IT security policies and procedures, assist with security audits, and troubleshoot access or security incidents.</li></ul>
<ul><li>Stay updated with the latest IT policies, tools, and technologies relevant to the helpdesk role.</li></ul>
<ul><li>To perform other duties as workload necessitates.</li></ul></div><br>
<p></p>
<p>
</p><p><b>Qualifications</b><b>:</b></p>
<div>
<ul><li>Degree or relevant experience in Information Technology or related course of study.</li></ul>
<ul><li>Familiarity with common business applications (Microsoft Office 365, collaboration tools, and remote work applications).</li></ul>
<ul><li>Basic knowledge of Active Directory (user account creation, group policies, etc.), file permissions, and other user management systems.</li></ul>
<ul><li>Experience troubleshooting desktop PCs, laptops, printers, and mobile devices (iOS, Android). Familiarity with industry standard computer hardware and peripherals.</li></ul>
<ul><li>Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.</li></ul>
<ul><li>Strong written and verbal communication skills to interact with end users, colleagues, and vendors as well as ability to explain complex technical concepts in non-technical terms to end users.</li></ul>
<ul><li>Customer service-oriented approach, with a focus on delivering a positive end-user experience.</li></ul>
<ul><li>Patience and the ability to handle stressful situations and frustrated users with professionalism.</li></ul>
<ul><li>Strong team collaboration skills and the ability to work independently when necessary.</li></ul>
<ul><li>Experience in a zoo or aquarium preferred but not required.</li></ul>
<ul><li>Aptitude and willingness to expand subject matter expertise in business areas such as ticketing, telecommunications, fundraising, accounting, and HR.</li></ul></div><br>
<p></p>
<p></p>
<p></p><p><b>Physical Demands &amp; Work Environment:</b><b><i>
</i></b></p><p>The physical demands and work environment described here are representative of those that must be met by Team Members to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Team Members with disabilities to perform the essential functions. While performing the duties of this job, Team Members are occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Team Members must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, Team Members may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.</p><br>
<p></p>
<p><b>
Commitment:</b><b><i>
</i></b></p><p>I commit to Georgia Aquarium, Inc. to be a part of the following:</p>
<p><b>
Mission</b>: Georgia Aquarium is a nonprofit committed to inspiring awareness and preservation of our ocean and Aquatic animals worldwide.</p>
<p><b><i>
Vision:</i></b> To be the Premier Aquarium in the World for Science, Entertainment, Education and Conservation.</p>
<p><b><i>
Values: </i></b>Respect, Teamwork, Integrity, Innovation, Leadership, Excellence, Appreciation &amp; Inclusion</p></div><p></p>

IT Support Specialist II

Aveanna Healthcare

<div><div><p><b><i>Join a Company That Puts People First&mdash;and Wins Awards Doing It!</i></b></p><p>
At Aveanna, we&rsquo;re proud to create a workplace where you feel valued, supported, and inspired. Here&rsquo;s what sets us apart:</p><p></p><p><b><br>
Award-Winning Workplace</b></p><ul><li>
Recognized for Best Leadership, Best Diversity, Best Company for Women, Best Career Growth, Work-Life Balance, Happiness, and Top-Rated Outlook in 2025.</li><li>
Proud partner of the Military Spouse Employment Partnership.</li></ul><p></p><p><b><br>
Connection &amp; Support</b></p><ul><li>
Employee Connection Groups: Spaces to share experiences and build community.</li><li>
Social Circles: Connect over shared interests&mdash;books, music, movies, and more.</li><li>
At Aveanna, your well-being matters. That&rsquo;s why on Wellness Wednesday's, we give you tools to recharge, reset and refocus.</li></ul><p></p><p><b><br>
Inclusive Growth</b></p><ul><li>
Open learning sessions for all employees&mdash;because we grow stronger together.</li></ul><p></p><p><b><br>
Aveanna Cares &ndash; Service with Heart</b></p><ul><li>
Every year, we embrace our Month of Service, giving you the chance to volunteer in your local community with your team. It&rsquo;s a powerful way to give back, connect, and live our values beyond the workplace.</li></ul><p><b>
Real Help When You Need It Most</b></p><ul><li>
Through the Aveanna Employee Relief Fund, we stand by each other during life&rsquo;s toughest moments&mdash;offering financial assistance to teammates facing unexpected hardships. Because here, care goes beyond the job description.</li></ul></div><div><p><b><i>
Position Overview</i></b><br>
<br>
The Workday Reporting &amp; Integrations Specialist is responsible for developing, maintaining, and supporting Workday reporting solutions and system integrations. This role focuses on the execution of custom reports, dashboards, and integrations using Workday reporting and integration tools to support operational and business needs. The Specialist partners with HR, Finance, IT, and external vendors to deliver accurate reporting and reliable data exchanges, following established standards, governance, and security practices.<br>
<br>
<b><i>Essential Job Functions</i></b></p><p><i>
Workday Reporting &amp; Analytics</i></p><ul><li>
Develop, maintain, and enhance Workday reports, discovery boards and dashboards, including advanced, matrix, composite, and BIRT reports.</li><li>
Create operational and analytical reports that provide timely, accurate insights to support business decision‑making.</li><li>
Build and maintain calculated fields to support report logic, metrics, and trending.</li><li>
Utilize Workday Worksheets and Report‑as‑a‑Service (RaaS) to support data analysis and downstream reporting needs.</li><li>
Modify and support existing reports to meet changing business requirements while adhering to established standards.</li></ul><p><i>
Workday Integrations</i></p><ul><li>
Develop, support, and maintain inbound and outbound integrations using Workday integration tools, including EIBs, Studio and Core Connectors.</li><li>
Assist with data exchanges between Workday and third‑party systems (e.g., payroll, benefits, finance, vendors).</li><li>
Monitor integration performance, troubleshoot failures, and resolve data issues in coordination with HRIS, IT, and vendors.</li><li>
Support integration testing, validation, and deployments following established change and release processes.</li><li>
Maintain documentation for integrations, schedules, and data mappings.</li></ul><p><i>
Reporting &amp; Integration Standards</i></p><ul><li>
Develop reporting and integration standards, templates, and naming conventions.</li><li>
Support standardization efforts by leveraging reusable reports, shared data sources, and approved integration patterns.</li><li>
Assist in maintaining compliance with audit and SOX‑related reporting and integration requirements.</li></ul><p><i>
Data Quality, Security &amp; Compliance</i></p><ul><li>
Validate report and integration outputs to ensure data accuracy, integrity, and consistency.</li><li>
Apply role‑based security and data access controls as defined by organizational policies.</li><li>
Support audit requests and documentation related to reports and integrations.</li></ul><p><i>
Training &amp; Support</i></p><ul><li>
Provide user support for reporting and integration‑related questions and issues.</li><li>
Assist with training materials and job aids related to Workday reporting and data usage.</li><li>
Maintain documentation for reports, integrations, and data sources to support ongoing operations.</li></ul><p><b><i>
Position Qualifications</i></b></p><ul><li>
Minimum Education: Bachelor&rsquo;s degree in human resources, Business, Information Systems, or related field (or equivalent experience).</li><li>
Preferred Education: Workday Certification</li><li>
Minimum Experience: 5+ years of experience with Workday</li><li>
Preferred Experience: Experience in Healthcare preferred</li></ul><p><b><i>
Special Skills:</i></b></p><ul><li>
Strong understanding of HR, Finance, and business data concepts.</li><li>
Hands‑on experience with Workday Report Writer (advanced, matrix, composite), BIRT, calculated fields, Worksheets, and dashboards.</li><li>
Experience supporting Workday integrations, including EIBs, Core Connectors, and RaaS.</li><li>
Experience with Workday Studio and document transformation is required</li><li>
Strong analytical, troubleshooting, and documentation skills.</li><li>
Ability to communicate technical concepts clearly to business users.</li></ul><p><b><i>
Physical Demands/Requirements:</i></b></p><ul><li>
Must be able to speak, write, read and understand English</li><li>
Occasional lifting, carrying, pushing and pulling of 10 pounds</li><li>
Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting</li><li>
Must be able to sit and climb stairs</li><li>
Must have visual and hearing acuity</li></ul><p><b>
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter, and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Aveanna.</b></p></div><p>
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.</p><p>
Notice for Job Applicants Residing in California</p><p>
Notice for Job Applicants Residing in Florida</p></div>

Workday Reporting & Integrations Specialist

Brooksource

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Jr Data Entry Specialist
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Atlanta, GA (ATL preferred)
 </p>
 <p>
  <strong>
   Schedule:
  </strong>
  Onsite, 5 days/week
 </p>
 <p>
  <strong>
   Perks:
  </strong>
  Free parking
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We&rsquo;re seeking a Jr Data Entry Specialist to support property and vendor setup while ensuring accurate and timely commission processing. This role is ideal for someone highly detail-oriented who can follow established processes, work across multiple databases, and handle sensitive financial information with care. It&rsquo;s a strong opportunity for someone eager to gain exposure to a corporate operations environment.
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <ul>
  <li>
   Enter and maintain new properties in internal systems (supporting 170&ndash;190+ properties)
  </li>
  <li>
   Set up new vendors and establish vendor IDs in coordination with Accounts Payable
  </li>
  <li>
   Review and verify tax documentation to ensure vendors are eligible for compensation in their respective states
  </li>
  <li>
   Confirm contract payment terms and validate unit counts eligible for compensation
  </li>
  <li>
   Calculate and process commissions using internal systems and Excel-based uploads
  </li>
  <li>
   Research unpaid commissions and resolve discrepancies or incorrect payments
  </li>
  <li>
   Initiate recoupment for overpayments or invalid payments
  </li>
  <li>
   Receive and route returned checks to Accounts Payable
  </li>
  <li>
   Work through and resolve an existing ticket backlog (approximately 700 tickets from 2025 to present)
  </li>
  <li>
   Pull and reconcile data from multiple internal databases while maintaining accuracy
  </li>
  <li>
   Handle private banking and compensation data securely within VPN environments
  </li>
 </ul>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   High attention to detail and ability to follow defined processes consistently
  </li>
  <li>
   Comfort working across multiple systems and accurately transferring information
  </li>
  <li>
   Strong Excel skills; experience uploading or reconciling spreadsheet-based data
  </li>
  <li>
   Proficiency in Microsoft Outlook and professional internal communication
  </li>
  <li>
   Ability to work independently and stay organized in a high-volume environment
  </li>
  <li>
   Strong interest in gaining exposure to a corporate operations role
  </li>
 </ul>
 <p>
  <strong>
   Nice to Have
  </strong>
 </p>
 <ul>
  <li>
   Experience working with large datasets or running SQL queries (not required)
  </li>
  <li>
   Background in data entry, operations, finance, or administrative roles
  </li>
 </ul>
 <p>
  <strong>
   Why This Role
  </strong>
 </p>
 <ul>
  <li>
   Onsite exposure to a structured corporate environment
  </li>
  <li>
   Clear processes, hands-on work, and defined expectations
  </li>
  <li>
   Growth opportunity for early-career candidates or those transitioning from service or hospitality roles
  </li>
 </ul>
 <p>
 </p>
</div>


Data Entry Specialist

Deloitte

<div><b>Scrum Master - Project Delivery Specialist</b><br>
<br>
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced <b>Scrum Master</b> you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.<br>
<br>
<b>Work you'll do/Responsibilities
</b><br>
<br>
Business Insurance Guidewire POD team will support integration development, testing &amp; deployment for Guidewire integration with downstream systems. Facilitate Agile delivery for insurance product and technology teams, removing impediments, improving flow, and ensuring predictable delivery while supporting strong governance, risk awareness, and regulatory/compliance needs.<br>
<ul><li>
Lead Scrum ceremonies: sprint planning, daily scrum, backlog refinement, sprint review, and retrospectives.</li><li>
Coach the team on Scrum/Agile practices; partner with Product Owner to improve backlog quality (INVEST user stories, acceptance criteria).</li><li>
Track delivery health: sprint goals, velocity (as a signal), burnup/burndown, cycle time, WIP, and predictability; report status clearly.</li><li>
Support insurance governance: documentation, audit trail, change control, release readiness, and operational handoffs.</li><li>
Manage risks/issues and escalation; coordinate with PMO/release management on schedules and cutovers.</li><li>
Promote quality practices: Definition of Ready/Done, test automation alignment, defect triage, and release stabilization.</li><li>
Enable stakeholder alignment: demos, communication, and expectation management across business, IT, and operations.</li><li>
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management</li><li>
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes</li></ul><br>
<b>
The Team
</b><br>
<br>
AI &amp; Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology &amp; data platforms. Our delivery models are tailored to meet each client's unique requirements.<br>
<br>
<b>Qualifications</b><br>
<br>
<b>Required</b><br>
<ul><li>
3-7+ years in Scrum Master/Agile delivery roles (insurance or regulated industry preferred).</li><li>
Demonstrated experience facilitating Agile teams delivering software (digital, core systems, data, integration).</li><li>
Strong understanding of Scrum and Agile principles; experience with scaling (SAFe/LeSS/Nexus) is a plus.</li><li>
Proficiency with Agile tooling (Jira/) and reporting.</li><li>
Strong facilitation, conflict resolution, and stakeholder management skills.</li><li>
Familiarity with insurance domain processes (claims, underwriting, policy admin, billing) and release governance.</li><li>
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li><li>
Limited immigration sponsorship may be available</li><li>
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve</li></ul><br>
<b>
Preferred</b><br>
<ul><li>
Knowledge of Guidewire is preferred</li><li>
AWS</li></ul><br>
For individuals assigned and/or hired to work in Maryland, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Maryland and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,750 to $171,250.<br>
<br>
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</div>

Scrum Master

JE Dunn Construction

<div></div><div><div><div><div><div>Location:
Atlanta, GA, US, 30339 Charlotte, NC, US, 28217 Kansas City, MO, US, 64106 Dallas, TX, US, 75254 Austin, TX, US, 78704<br>
</div></div></div></div><div></div><br>
<p><b>Best People + Right Culture. These are the driving forces behind JE Dunn&rsquo;s success.</b></p>
<p><b>
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company&rsquo;s rewards, we&rsquo;ve found a sustainable way to grow in our industry for the last 100+ years.</b></p>
<p><b>
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.</b></p>
<p><b><i>
*** This role reports into our National Aviation Vertical. ***</i></b></p><div><div><div><h2 class="jobSectionHeader"><b>
Role Summary</b></h2>
</div><div><p>
The Marketing Specialist will support marketing, client solutions and other departments by developing project pursuits, presentations, internal and external communications strategies and other materials as directed. This position will coordinate and implement marketing activities for events, programs, and brand management. All activities will be performed in support of the strategy, vision and values of JE Dunn.</p>
<ul><li>Autonomy &amp; Decision-Making: Follows directions and refers all exceptions to supervisor.</li>
<li>Career Path: Senior Marketing Specialist</li></ul><br>
<p>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Key Role Responsibilities - Core</b></h2>
</div><div><p><i>
MARKETING FAMILY &ndash; CORE</i></p>
<ul><li>Develops Request for Proposal (RFP) and Request for Qualification (RFQ) responses, which could include writing, producing resumes and project profiles, setting up meetings, developing graphics, proofreading, making edits and printing/packaging to ensure submission by deadline.
</li><li>Develops presentation materials (e.g., PowerPoint or Adobe presentations, brochures, leave-behinds) for project pursuits and other purposes.</li>
<li>Develops other unique marketing deliverables as requested, ensuring corporate identity is maintained.</li>
<li>Updates marketing information within the company&rsquo;s Customer Relationship Management (CRM) system and other marketing data systems.</li>
<li>Coordinates, and/or attends events such as trade shows, conferences, client events and in-house planned activities.</li>
<li>Develops award submissions.</li>
<li>Captures and edits video assets.</li>
<li>Develops internal communications (e.g., project and people announcements).</li>
<li>Develops external communications (e.g., social media and website content).</li>
<li>Contributes digital assets to the Digital Asset Management (DAM) system.</li>
<li>Demonstrates commitment to the highest standards of internal client satisfaction by displaying courtesy and sensitivity and promptly responding to internal client needs.</li>
<li>Manages difficult or emotional internal client situations promptly and efficiently.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Key Role Responsibilities - Additional Core</b></h2>
</div><div><p>
N/A</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills &amp; Abilities</b></h2>
</div><div><ul><li>Ability to perform work accurately, completely, and in a timely manner</li>
<li>Communication skills, verbal and written</li>
<li>Ability to follow-up on inquiries in a timely manner</li>
<li>Proficiency in MS Office</li>
<li>Proficiency in Adobe InDesign or other Adobe Creative Cloud Software</li>
<li>Advanced organizational skills</li>
<li>Ability to deliver quality through attention to detail</li>
<li>Ability to learn and use a variety of software, tools and systems to meet business needs</li>
<li>Ability to solve complex problems quickly and effectively</li>
<li>Ability to work in a collaborative, fast-paced and deadline-driven environment</li>
<li>Ability to prioritize multiple projects</li>
<li>Demonstrated ability to be proactive and resourceful</li>
<li>Ability to inspire a sense of team in the work environment</li>
<li>Ability to build relationships and collaborate within a team, internally and externally</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Education</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree in marketing, journalism or related field (Preferred)</li>
<li>In lieu of the above requirements, equivalent relevant experience will be considered.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience</b></h2>
</div><div><ul><li>2+ years marketing, communications or public relations experience (Preferred)</li>
<li>InDesign experience (Required)</li>
<li>A/E/C experience (Preferred)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Working Environment</b></h2>
</div><ul><li>Must be able to lift up to 10 pounds
</li><li>Typically travel is not required
</li><li>Normal office environment
</li><li>Frequent activity: Sitting, Viewing Computer Screen
</li><li>Occasional activity: Standing, Walking, Reaching above Shoulder
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Benefits Information</b></h2>
</div><div><p>
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.</p><p>
Click here for benefits details.</p></div></div></div><p>
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.</p>
<p><i>
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.</i></p>
<p><b><i>
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to </i></b><b><i>accommodations@jedunn.com</i></b></p>
<p><i>
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.</i></p></div>

Marketing Specialist

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