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junior account manager

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub Function:
Capital Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Riyadh, Saudi Arabia
Job Description:
About Vision
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that&rsquo;s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs &ndash; from the pediatric to aging eye &ndash; in a patient&rsquo;s lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech<h3 class="jobSectionHeader">
Purpose:
</h3>We are seeking a results-driven Key Account Manager to oversee and develop long-term relationships with our most important clients. The Key Account Manager will be responsible for developing and implementing strategic account plans and commercial terms that align with the broader business goals and ensure high levels of customer satisfaction. Additionally, this position will focus on developing and overseeing the e-commerce channel to drive online sales and enhance customer engagement.
You will be responsible for:<h3 class="jobSectionHeader">
Duties &amp; Responsibilities</h3><ul><li>
Client Relationship Management: Foster and sustain robust relationships with key clients through consistent communication and regular engagement to ensure their needs are met and expectations exceeded.</li><li>
Account Strategy Development: Develop and execute strategic account plans tailored to the needs and goals of each key account.</li><li>
E-commerce Strategy Development:Analyze e-commerce trends, customer behaviors and competitive landscape to identify opportunities for growth. Monitor and evaluate the performance of e-commerce initiatives through analytics tools and customer feedback to measure success and optimize future strategies.</li><li>
Negotiation &amp; Renewal: Lead contract negotiations and renewals, ensuring mutually beneficial and sustainable agreements.</li><li>
Performance Monitoring: Track account health metrics and performance, ensuring customer satisfaction and loyalty.</li><li>
Opportunity and Threat Analysis: Analyze customer business opportunities and threats and design plans to capitalize on them to drive growth and mitigate risk. Identifies opportunities for field sales force to secure sales within each Key Account.</li><li>
Sales forecasting: Create precise sales predictions for key accounts by examining historical data, industry trends, and customer insights to guide business strategies and optimize resource distribution.</li><li>
Cross-Functional Collaboration: Work closely with sales, marketing, and supply team to align products/services with client needs.</li><li>
Market Insights: Analyze market trends and client needs to identify new business opportunities.</li><li>
Reporting &amp; Analysis: Prepare regular reports on account progress, forecasting, and sales performance.</li></ul>
Qualifications / Requirements:<h3 class="jobSectionHeader">
Experience Required
</h3><ul><li>Education: MBA preferred</li><li>
Years of Experience: Minimum 5 years of Key Account Management experience in Medical Devices, Pharmaceuticals or Consumer Goods. Experience in a multicultural environment and strong track record of achievements.</li><li>
Strong negotiation skills and a customer-oriented mindset.</li><li>
Experience with data analysis and the ability to derive actionable insights.</li><li>
Excellent communication and interpersonal skills.</li><li>
Language: Very good command of English. Native (or strong) command of Arabic is an asset.</li><li>
Location: Riyadh, Kingdom of Saudi Arabia
</li></ul>Required Skills:
Preferred Skills:
Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&amp;L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection</div>

Key Account Manager KSA | Johnson & Johnson MedTech | Vision - Riyadh

Gen Plus Group

<div>About GEN PLUS Group
GEN PLUS Group is a vibrant global collective of agencies reshaping industry norms with a commitment to surpassing expectations. Rooted in the 'Plus' philosophy, our dedication goes beyond the ordinary, creating connections that transcend transactions. As industry-leading Story-Tellers, Story-Shapers, and Story-Makers, we unite the strategic communications of PRM, content creation expertise of NaF+, talent representation by SPANDY, and the innovative spirit of THEM AGAIN under one banner. Our cohesive team, GEN+, comprises over 3,000 industry experts from 60+ nationalities, all sharing a collective passion to disrupt, innovate, and lead. GEN PLUS Group ensures impactful outcomes for brands, businesses, and people globally by embracing diversity and fostering an environment of creativity and excellence.
We are seeking an enthusiastic an Senior Account Manager who will collaborate closely with executives and various departments to formulate and implement compelling communication strategies. They will play a pivotal role in overseeing the project's brand, reputation, and corporate narrative. This position requires a dynamic individual capable of driving effective communication initiatives in a challenging and dynamic environment. 
What will be your responsibilities?<ul>
<li>
Develop and implement impactful public relations strategies aimed at enhancing brand visibility.</li>
<li>Collaborate closely with management and cross-functional teams to create compelling communication materials, including press releases, media pitches, and various content types.</li>
<li>Proactively identify opportunities to position senior executives as thought leaders in the industry.</li>
<li>Stay abreast of industry trends and media coverage, conducting analyses to identify opportunities and potential challenges.</li>
<li>Manage public relations initiatives to support events, product launches, and other organizational endeavours.</li>
<li>Offer strategic guidance to executives and various departments on communication-related matters.</li>
<li>Coordinate schedules and plans for corporate communication initiatives, ensuring cohesive and effective execution.</li>
<li>Devise and implement innovative and engaging internal communication campaigns and projects.</li>
<li>Craft internal presentations and speeches, ensuring alignment with organizational messaging.</li>
<li>Collaborate with the creative team, including copywriters and designers, by storyboarding or conveying ideas effectively.</li>
<li>Supervise and lead a small team, fostering a collaborative and high-performance work environment.</li>
</ul>
Benefits<ul>
<li>Access to a global network of specialized communicators collaborating with top-tier brands.</li>
<li>Exposure to internationally acclaimed clients and campaigns focused on both performance and purpose.</li>
<li>The opportunity to be part of a passionate and supportive team.</li>
<li>Attractive Health Insurance benefits.</li></ul></div>

Senior PR Account Manager

MCH Global

<div>
 
 
 MCH Global &ndash; Award-Winning Experiential Marketing Agency
 
 
 
 
 
 
 MCH Global is an award-winning experiential marketing agency delivering impactful live communications and brand experiences across local and international markets. We are seeking a Senior Account Manager in Riyadh, KSA to play a key role in leading client relationships, driving commercial growth, and delivering best-in-class experiential projects from brief through execution.
 
 
 
 
 
 Depending on project size and complexity, the Senior Account Manager will have full or shared responsibility for project delivery. Working closely with senior leadership, clients, and cross-functional teams, this role acts as both a business strategist and trusted client advisor, ensuring creative excellence, operational rigor, and commercial success.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Commercial &amp; Business Development
 
 
 <ul>
 <li>
 Support company growth through new business assessment, pitch participation, and resource planning.
 </li>
 <li>
 Lead and contribute to winning creative pitches in collaboration with creative, strategy, technical, and design teams.
 </li>
 <li>
 Act as a trusted advisor by understanding client business objectives and translating them into effective experiential solutions.
 </li>
 <li>
 Confidently present agency credentials, capabilities, and integrated solutions to clients.
 </li>
 <li>
 Drive revenue growth while balancing client value and agency profitability.
 </li>
 </ul>
 
 
 
 
 
 Project &amp; Operations Management
 
 
 <ul>
 <li>
 Interrogate briefs, scope projects, allocate resources, and manage budgets effectively.
 </li>
 <li>
 Develop clear internal briefs to guide strategy and creative development.
 </li>
 <li>
 Lead creative brainstorms and champion innovative approaches in live experience delivery.
 </li>
 <li>
 Oversee creative treatments, proposals, scopes of work, schedules, and staffing plans.
 </li>
 <li>
 Ensure adherence to agency processes, quality standards, and measurement of effectiveness and efficiency.
 </li>
 <li>
 Present ideas and strategies clearly to both internal teams and clients.
 </li>
 </ul>
 
 
 
 
 Projects may include exhibitions, product launches, conferences, public events, brand activations, and consumer experiences.
 
 
 
 
 
 
 Client, Governance &amp; Process Management
 
 
 <ul>
 <li>
 Build and maintain strong client relationships with clear, timely communication.
 </li>
 <li>
 Ensure alignment on scope, budget, timelines, roles, and project status across all stakeholders.
 </li>
 <li>
 Uphold governance, documentation, and process discipline throughout the project lifecycle.
 </li>
 </ul>
 
 
 
 
 
 Team &amp; Organisational Leadership
 
 
 <ul>
 <li>
 Lead project teams from planning through execution and reconciliation.
 </li>
 <li>
 Manage internal communications, meetings, and delivery milestones.
 </li>
 <li>
 Develop junior talent through mentoring, feedback, and stretch assignments.
 </li>
 <li>
 Recommend and support internal and freelance resourcing needs.
 </li>
 <li>
 Champion internal systems, quality improvement, and company values.
 </li>
 <li>
 Handle confidential information with discretion and sound judgment.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Experience
 
 
 <ul>
 <li>
 Minimum 5 years&rsquo; proven experience in client/account management within an events or creative agency.
 </li>
 <li>
 Strong commercial acumen with understanding of sales performance metrics.
 </li>
 <li>
 Excellent negotiation, presentation, and stakeholder management skills.
 </li>
 <li>
 Solid knowledge of creative, operational, technical, digital, and logistical production elements.
 </li>
 <li>
 Proven ability to manage complex projects and budgets.
 </li>
 <li>
 Strong awareness of industry trends, competition, and emerging technologies.
 </li>
 <li>
 Agile, innovative mindset with a passion for ideas-led experiences.
 </li>
 <li>
 Strong alignment with structured processes, values, and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Client-centric mindset
 </li>
 <li>
 Commercial thinking
 </li>
 <li>
 Communication and influence
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Innovation and creativity
 </li>
 <li>
 Adaptability and time management
 </li>
 <li>
 Organisational awareness
 </li>
 </ul>
 
 
 
 
 
 Please apply if you meet the above requirements.
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
</div>

Senior Account Manager - Events

Sscegypt

Our client is looking for Client Care Manager who can serves as a leader within the Client Care Team, ensuring exceptional service and support for clients. This role is responsible for managing client inquiries, resolving issues, and enhancing the overall client experience while maintaining compliance with regulatory standards set by the Capital Market Authority. The Manager will also mentor team members and drive process improvements.KEY RESPONSIBILITIESKey Accountabilities1. Client Interaction Management<ul><li>Lead & manage client calls, ensuring prompt and accurate responses to inquiries and concerns.</li><li>Facilitate clear and open lines of communication between clients and the company, ensuring that all inquiries and concerns are addressed promptly and accurately.</li><li>Implement a structured process for managing escalated client issues, ensuring timely resolutions while maintaining a high level of client satisfaction and trust.</li></ul>2. Client Accounts Management Responsibilities<ul><li>Lead collaboration efforts with Relationship Managers (RMs) to ensure accurate and timely account openings, overseeing the collection and verification of all necessary documentation.</li><li>Enforce & establish a comprehensive checklist of required documentation for account openings, ensuring all necessary forms are completed and signed.</li><li>Conduct thorough reviews of client documents to verify authenticity and ensure compliance with regulatory standards, including identification, proof of address, and financial disclosures.</li><li>Maintain organized records of all client documentation, ensuring easy retrieval for audits and compliance checks, thereby upholding the integrity of client data.</li><li>Conduct comprehensive training sessions for junior staff on documentation requirements and account opening procedures, fostering a culture of continuous improvement and compliance within the team.</li></ul>3. Due Diligence and Compliance<ul><li>Supervise the efforts of Client care team and Relationship Managers (RMs) in conducting comprehensive due diligence searches in accordance with "Know Your Client" (KYC) policies, ensuring thorough and accurate client assessments.</li><li>Provide training and support to team members on compliance standards and KYC policies, reinforcing the importance of due diligence in client account management.</li><li>Ensure compliance with regulatory requirements and internal standards in all client interactions.</li><li>Stay updated on regulatory changes and industry best practices to adapt documentation requirements as necessary, ensuring ongoing compliance with the Capital Market Authority.</li></ul>4. Process Improvement<ul><li>Analyze current client account management processes to identify inefficiencies and areas for enhancement, ensuring optimal workflow and client satisfaction.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Conduct training sessions for team members on updated processes and procedures, ensuring that all staff are equipped with the necessary knowledge and skills to adapt to changes effectively.</li><li>Collaborate with other departments to streamline inter-departmental processes, enhancing overall efficiency and service delivery for clients.</li></ul>5. Information Security Obligations<ul><li>Comply with the corporate information security policies & procedures relevant to the role.</li><li>Preserve the:</li></ul>o Confidentiality of information by promising that data should only be accessed by authorized people.o Integrity of the information by safeguarding the accuracy and completeness of information and processing methods.o Availability of information, by ensuring that users under their control have access to information and associated assets when required.<ul><li>Protect organizational assets (information, software, hardware) against compromise.</li><li>Comply with Data Protection and Intellectual Property Rights legislation valid in KSA.</li></ul>JOB SPECIFICATIONQUALIFICATION<ul><li>Bachelor's degree in finance, Business Administration, Economics, or a related field.</li></ul>CERTIFICATION<ul><li>CME-1 Certification is required.</li></ul>EXPERIENCE<ul><li>Minimum of 8 years of experience in client care, customer service, or related roles, preferably within the financial services industry.</li><li>Proven track record in managing complex client relationships and resolving issues effectively</li><li>In-depth understanding of the regulatory landscape in Saudi Arabia, including compliance with CMA regulations.</li></ul>COMPETENCIES<ul><li>Exceptional Customer Service Skills</li><li>Strong Problem-Solving and Decision-Making Abilities.</li><li>Excellent Communication and Interpersonal Skills.</li><li>Attention to Detail and Quality Focus.</li><li>Ability to Multi-task in a Fast-Paced Environment.</li></ul><ul><li>Excellent command of Spoken and Written English Language.</li></ul>INTERNAL & EXTERNAL COMMUNICATION<ul><li>Regular interaction with RMs, Head of Business Development, and other departments to ensure cohesive client service.</li></ul>Important Note:<ul><li>The above is a partial list of duties; you may be expected to perform different tasks as necessary, suiting the business need to meet the overall business objectives.</li><li>The KPIs will be followed post acceptance.</li></ul>

Clients Care Manager

Systems Arabia

<div>
 
 Product Manager will be responsible for delivering exceptional digital health and insurance experiences by translating strategy into execution. Reporting to the Product Lead, this role manages the product lifecycle from discovery to delivery, ensuring that every feature delivers measurable value to members and the business. Collaborates closely with design, engineering, operations, and compliance teams to bring products to market efficiently, ensuring they are customer-centric, data-informed, and compliant with regulatory standards.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Translate product vision and roadmap from Product Lead into actionable backlogs
 </li>
 <li>
 Gather requirements from stakeholders and prioritize based on impact and feasibility
 </li>
 <li>
 Maintain alignment with business and member goals
 </li>
 <li>
 Drive sprints, backlog refinement, and feature definition with cross-functional teams
 </li>
 <li>
 Ensure clarity on scope, acceptance criteria, and delivery timelines
 </li>
 <li>
 Resolve blockers and maintain progress transparency
 </li>
 <li>
 Monitor KPIs (adoption, NPS, engagement, satisfaction)
 </li>
 <li>
 Gather data and user insights to inform iterations
 </li>
 <li>
 Propose enhancements based on analytics and user feedback
 </li>
 <li>
 Communicate progress, risks, and dependencies with cross-functional teams
 </li>
 <li>
 Ensure operational teams are prepared for launches and changes
 </li>
 <li>
 Provide updates to Product Lead and key stakeholders
 </li>
 <li>
 Participate in discovery and usability testing
 </li>
 <li>
 Advocate for customer needs in design and prioritization
 </li>
 <li>
 Share learnings and best practices with peers
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 5 years in Product Management or equivalent experience in digital, health tech, or insurance environments
 </li>
 <li>
 Strong understanding of Agile delivery and product lifecycle management
 </li>
 <li>
 Experience with backlog management tools (Jira, Asana, Confluence)
 </li>
 <li>
 Ability to translate customer insights and business goals into actionable requirements
 </li>
 <li>
 Strong analytical and problem-solving abilities with data-driven decision making
 </li>
 <li>
 Excellent communication, collaboration, and stakeholder engagement skills
 </li>
 <li>
 Adaptable and proactive in fast-paced, ambiguous environments.
 </li>
 <li>
 Strong customer empathy and understanding of digital user journeys.
 </li>
 <li>
 Familiarity with data and analytics tools for performance tracking.
 </li>
 <li>
 Collaborative mindset and ability to work cross-functionally with diverse teams.
 </li>
 <li>
 Experience in cross-functional environments and managing multiple stakeholders.
 </li>
 </ul>
 
 
</div>

Junior Product Manager

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader">Financial Planning &amp; Analysis Assistant Manager</h4></div><div>
Posted On: Tuesday, December 30th, 2025</div></div></div><div><div>
Description</div><div>
Job Purpose-
The FP&amp;A Assistant Manager supports the financial planning, budgeting, and forecasting processes to provide accurate financial insights that guide strategic and operational decision-making. This role acts as a key liaison between finance and operational departments to ensure that financial performance is monitored, analyzed, and optimized in alignment with the hospital&rsquo;s goals.
Roles and Responsibilities 
<div></div>
Organizational Accountabilities:<ul><li>
Ensure work is performed based on approved policies, processes, procedures, and instructions</li><li>
Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement</li><li>
Ensure day-to-day activities are properly performed in line with policies and procedures</li></ul> 
Functional Accountabilities:
Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner.
Coordinate with departments to collect inputs for the annual budget and periodic forecasts.
Consolidate and validate financial data to ensure accuracy and completeness.
Assist in preparing budget presentations for executive leadership.
Prepare monthly and quarterly financial performance reports.
Conduct variance analysis between actual results and budget/forecast.
Highlight key financial trends and suggest corrective actions where needed.
Collaborate with clinical and non-clinical departments to understand financial needs and trends.
Provide guidance on budget management and financial implications of decisions.
Support department heads in developing and managing budgets.
Develop financial models to support business cases, new services, and cost optimization initiatives.
Conduct sensitivity analysis to assess the impact of operational or market changes.
Assist in long-term financial planning aligned with strategic goals.
Contribute to improving budgeting and forecasting methodologies.
Leverage ERP and BI tools for automated reporting and real-time data analysis.
Ensure data consistency, integrity, and security across financial systems.
Provide guidance and oversight to junior analysts.
Review work for accuracy and support team development initiatives.
Assist the FP&amp;A Manager in leading cross-functional financial initiatives.</div></div><div><div>
Requirements</div><div><ul><li>Job Qualifications and Requirements</li></ul><ul><li>
5&ndash;7 years of experience in financial planning and analysis, with at least 1&ndash;2 years in a supervisory or senior analyst role</li><li>
Healthcare or hospital sector experience is preferred</li></ul>
Familiarity with financial reporting systems, cost analysis, and budget control in complex organizations
Education and Certifications
Bachelor&rsquo;s degree in Finance, Accounting, Economics, or a related field (required)
Master&rsquo;s degree or professional certification (e.g., CMA, CPA, CFA) is preferred
Skills:
Strong analytical and financial modeling skills
Advanced Excel and proficiency in ERP systems (e.g., Oracle, SAP)
Working knowledge of business intelligence tools (e.g., Power BI, Tableau)
Excellent verbal and written communication skills (Arabic and English)
Strong organizational skills and attention to detail
Ability to work under pressure and manage multiple priorities
High level of integrity, confidentiality, and professional judgment</div></div><div><div> 
Summary</div><div><div><div><div>
Career Level:</div><div><div>
Expert</div></div></div></div></div></div><div>
Languages</div></div>

Financial Planning & Analysis Assistant Manager

Bacchus Agency

<div>
 
 
 Social Media Manager | Bacchus Agency KSA
 
 
 
 Location: Riyadh (hybrid working)
 
 
 Contract Type: Permanent
 
 
 Working Hours: Typically 8 hours per day, 48 hours per week
 
 
 
 
 
 
 Salary Range
 
 
 
 SAR 17,000-22,000 per month, depending on experience
 
 
 
 
 
 
 About Us
 
 
 
 Bacchus is a global communications agency, building brands at the intersection of culture and commerce. Independent and female-founded, we have partnered with pioneering brands for 25 years. Our approach is built on a deep understanding of the values and priorities that drive consumer sentiment. We ignite conversation, focus the spotlight and create legacy. With an international network of 16 teams in 7 cities, we deliver a new standard of excellence for clients at the forefront of luxury and innovation.
 
 
 
 
 
 
 The Role
 
 
 
 This is an exciting opportunity for a Social Media Manager to join the Digital division, working across luxury clients in hospitality, fashion, and consumer brands. The role will focus on managing Arabic-speaking communities, especially KSA audiences, ensuring timely and professional responses across social media platforms, and delivering translations that are accurate, culturally relevant, and aligned with brand tone. The position also involves contributing creative input to help ideate localised content that resonates strongly with Saudi and wider
 
 
 Middle Eastern communities.
 
 
 
 
 
 
 The Skills Required
 
 
 <ul>
 <li>
 Native-level fluency in Arabic, with strong ability to adapt tone and style for KSA Arabic.
 </li>
 <li>
 Strong command of English for accurate translations and cross-team collaboration.
 </li>
 <li>
 A solid understanding of social media platforms including Instagram, Facebook, TikTok, Twitter/X, LinkedIn and YouTube.
 </li>
 <li>
 Experience in community management, customer engagement or social media moderation.
 </li>
 <li>
 Highly organised and able to follow structured systems, response templates and brand guidelines.
 </li>
 <li>
 Deep cultural awareness of Saudi and GCC digital trends, dialects and audience behaviour.
 </li>
 <li>
 Strong attention to detail and the ability to adapt quickly in a fast-paced environment.
 </li>
 <li>
 Experience using social media scheduling, monitoring and reporting platforms is a plus.
 </li>
 </ul>
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 Client Relations
 
 <ul>
 <li>
 To develop and maintain good client relations at all times.
 </li>
 <li>
 To lead client calls with the support of your Senior Account Manager/Account Director.
 </li>
 <li>
 To research forthcoming events and monitor trends/conversations that will be relevant for clients to engage with.
 </li>
 <li>
 To meet client deadlines at all times.
 </li>
 <li>
 To liaise with the client and the creative team to define the brief.
 </li>
 <li>
 To create and manage client budgets.
 </li>
 </ul>
 
 
 
 
 Content &amp; Translation
 
 <ul>
 <li>
 To write good quality and grammatically correct content that falls in line with strategy and tone of voice.
 </li>
 <li>
 Translate English captions and content into Arabic, with emphasis on localising for KSA Arabic while maintaining brand voice.
 </li>
 <li>
 Collaborate with the team to suggest and ideate culturally resonant content ideas specific to Saudi Arabia and the GCC market.
 </li>
 <li>
 Support the drafting of caption copy for Arabic-speaking audiences, ensuring regional nuance.
 </li>
 <li>
 To create and maintain social media content calendars for each client in line with our strategy.
 </li>
 <li>
 To create (or assist with the creation of) detailed reports outlining social media activities undertaken by the team.
 </li>
 <li>
 To support the planning and implementation of digital strategy.
 </li>
 <li>
 Responsible for channel management and optimisation, directly executing or managing junior staff to execute.
 </li>
 </ul>
 
 
 
 
 Community Management
 
 <ul>
 <li>
 Monitor client social media platforms daily to track conversations, community sentiment, and engagement, with a focus on KSA audiences.
 </li>
 <li>
 Respond to community comments, queries and direct messages in Arabic, using pre-approved response templates, tailored when necessary for Saudi dialect and cultural relevance.
 </li>
 <li>
 Escalate sensitive issues or feedback to internal teams as required.
 </li>
 </ul>
 
 
 
 
 Reporting &amp; Insights
 
 <ul>
 <li>
 Contribute to monthly community management reports with insights on Saudi engagement trends and sentiment.
 </li>
 <li>
 Flag opportunities for improved engagement and highlight localised trends within KSA and Arabic-speaking communities.
 </li>
 </ul>
 
 
 
 
 General
 
 <ul>
 <li>
 Stay up-to-date on social media trends across Saudi Arabia and the wider Middle East, delivering insights for client accounts.
 </li>
 <li>
 Maintain excellent client relations and uphold the Bacchus brand voice across all communications.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 25 days of annual leave plus state holidays
 </li>
 <li>
 We give you one additional day of holiday entitlement per year served, capped at five days
 </li>
 <li>
 Annual flight ticket budget after 1 year of employment
 </li>
 <li>
 Private medical insurance
 </li>
 <li>
 10% commission on any fees introduced to the company
 </li>
 <li>
 Remote working for 10 days over the summer
 </li>
 </ul>
 
 
</div>

Social Media Manager

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