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legal support specialist

Kahana & Feld LLP

<div><p>The Paralegal Support Services Specialist will provide support across multiple practice groups within the firm. In addition to performing standard paralegal duties, this role is responsible for paralegal triage, covering planned and unplanned absences (PTO, leave), assisting with trial and project overflow, and ensuring continuity of legal support across departments.</p><p><b>
Duties and Responsibilities</b></p><ul><li>
Perform administrative duties, including scheduling appointments, hearings, and deadlines; organizing case files; and managing logistics.</li><li>
Draft, edit, and manage legal documents (e.g. pleadings, discovery, correspondence).</li><li>
Assist with legal research, cite-checking, and document review, as needed.</li><li>
Coordinate and track filings with state and federal courts and understand electronic filing processes for various courts.</li><li>
Manage case files and maintain document databases.</li><li>
Maintain a working knowledge of the code of civil procedure, civil code, local rules, and courtroom rules and procedures.</li><li>
Respond to urgent or last-minute requests that come into the Paralegal Triage email, for paralegal assistance across practice groups.</li><li>
Prioritize and allocate time effectively to handle simultaneous demands from different practice groups.</li><li>
Provide seamless coverage for paralegals on vacation, medical leave, or other absences.</li><li>
Step into active cases and projects with minimal transition time.</li><li>
Ensure continuity of client service and adherence to deadlines during coverage periods.</li><li>
Assess and communicate workload issues and capacity to the Paralegal Manager</li><li>
When required, assist with trial preparation and logistics, including exhibit preparation, witness binders, and evidence tracking.</li><li>
Provide in-office or on-site trial support as needed.</li><li>
Support legal teams during high-demand phases of litigation or transactions.</li><li>
Fill temporary gaps in paralegal staffing due to turnover or staffing transitions.</li><li>
Rotate across practice areas as needed to meet business demands.</li><li>
Work closely with the Paralegal Manager to assess where support is most critically needed.</li><li>
Accurately document and bill for all billable and non-billable work and tasks according to billing procedures, ensuring that annual billable hour requirements are met.</li><li>
Attend paralegal meetings and other meetings as required.</li><li>
Perform other duties and projects as assigned.</li></ul><p><b>
Qualifications</b>:</p><ul><li>
Bachelor&rsquo;s degree preferred, or equivalent experience working in a legal environment; JD degree is a plus.</li><li>
5+ years of paralegal experience in a law firm setting.</li><li>
Litigation and insurance defense experience preferred.</li><li>
Prior experience in multiple practice areas a strong plus.</li><li>
Demonstrated knowledge of and experience with all stages of litigation, including pre-trial, trial, and post-trial procedures.</li><li>
Ability to adapt quickly and work effectively across multiple teams and practice groups.</li><li>
Strong organizational, multitasking, and communication skills.</li><li>
Proficiency with legal software.</li><li>
Comfortable in fast-paced and high-pressure environments, especially around trial deadlines.</li></ul><p><i>
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.</i></p><p><b>
Equal Opportunity Employer</b></p><p>
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p><b>
Job Type</b></p><p>
Full-Time, Non-Exempt</p><p><b>
Supervisory Responsibilities</b></p><p>
None</p><p><b>
Work Location</b></p><p>
In-Office. Hybrid after 90-days of employment</p><p><b>
Work Schedule</b></p><p>
8:30-5:30pm Monday-Friday. Occasional weeknights, weekends, and holidays, as needed to meet firm&rsquo;s needs.</p><p><b>
Physical Requirements</b></p><p>
Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodation.</p><p><b>
Travel</b></p><p>
5-10% domestic travel by car and by plane.</p></div>

Paralegal Support Services Specialist

PATENAUDE & FELIX, APC

<div><p>Are you a detail-oriented legal professional looking to build your career in a fast-paced litigation environment? <b>PatenaudeFelix, APC</b> is seeking a motivated <b>Legal Assistant</b> to support our attorneys and legal team. We offer competitive compensation, excellent benefits, and a collaborative work environment where you can grow and succeed.</p><p><b>
Who We Are</b></p><p>
PatenaudeFelix, APC is a respected law firm known for integrity, professionalism, and strong results in creditors' rights and banking litigation. Since 1991, we have expanded into a multi-state practice representing Fortune 500 companies across <b>California, Arizona, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado</b>.</p><p>
Recognized by major financial institutions for our ethical standards and performance, our firm provides mentorship, structure, and support to help employees grow their careers.</p><p><b>
What We Offer</b></p><ul><li>
Health, dental, and vision insurance</li><li>
401(k) plan with company match</li><li>
Supportive team-centered work environment</li><li>
Opportunities for training and professional development</li><li>
Paid time off and company holidays</li></ul><p><b>
Your Role: Key Responsibilities</b></p><ul><li>
Provide administrative and clerical support to attorneys and paralegals</li><li>
Draft, proofread, and format legal correspondence and basic documents</li><li>
File and serve legal documents, including e-filing with California courts</li><li>
Maintain and organize case files, both physical and electronic</li><li>
Manage attorney calendars, schedule hearings, and track deadlines</li><li>
Communicate professionally with clients, courts, and internal staff</li><li>
Prepare and process outgoing mail, scanning, copying, and data entry</li><li>
Assist with discovery preparation and document production</li><li>
Support high-volume caseloads while maintaining accuracy and attention to detail</li><li>
Follow established procedures consistently and effectively</li><li>
Use Microsoft Office and law office software proficiently</li></ul><p><b>
Qualifications</b></p><ul><li>
12 years of legal assistant or administrative legal experience preferred</li><li>
Strong written and verbal communication skills</li><li>
Experience with California court systems and e-filing is a plus</li><li>
Excellent organizational skills and the ability to multitask</li><li>
Must be dependable, punctual, and detail-oriented</li><li>
Must be 18 years or older</li><li>
Must pass a background and drug test</li></ul><p><b>
Schedule</b></p><p><b>
Full-time | Onsite | MondayFriday, 8:00 AM 5:00 PM</b></p><p><b>
Ready to Join Our Legal Team?</b></p><p>
We value your time, so our application process is quick and simple. If you believe you are a great fit for this Legal Assistant role, please complete our brief <b>3-minute, mobile-friendly application</b>.</p><p>
We look forward to meeting you!</p></div>

Legal Assistant

Deloitte

<div>
 Deloitte is seeking a Legal Assistant to join its Office of General Counsel ("OGC"). The hired individual will support litigation attorneys and accountants across various paralegal focused assignments and projects.
 <br/>
 <br/>
 The role is expected to be primarily remote in nature, although there will be occasional needs to work from a Deloitte office depending on the needs of particular cases and assignments and for training and events.
 <br/>
 <br/>
 Recruiting for this role ends on March 31, 2026
 <br/>
 <br/>
 <strong>
  Work You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reviews all new subpoenas, pleadings, and other legal documents that OGC receives from the practice offices and from agents for service, identifies any involved clients and locates relevant information.
  </li>
  <li>
   Downloads legal documents from website of Deloitte's agents for service of process.
  </li>
  <li>
   Inputs data, maintains and updates OGC's litigation matter management system and its service of process tracking database.
  </li>
  <li>
   Circulates copies of new pleadings, subpoenas, and other legal documents and related information to OGC attorneys or to personnel outside OGC, as appropriate.
  </li>
  <li>
   Uses service of process tracking database to perform informal conflicts checks and to gather data for OGC personnel.
  </li>
  <li>
   Creates Excel spreadsheets presenting data.
  </li>
  <li>
   Interacts with process servers to receive service of process.
  </li>
  <li>
   Works closely with OGC attorneys, technical teams, and engagement personnel to gather information and respond to regulatory or litigation requests.
  </li>
  <li>
   Performs document management and review functions such as reviewing files, preparing indexes, redacting documents, and interfacing with outside reproduction services.
  </li>
  <li>
   Formats audit and tax working papers and other electronic documents for production.
  </li>
  <li>
   Performs quality control checks on document productions to ensure accuracy and compliance with attorney instructions.
  </li>
  <li>
   Drafts cover letters and objection letters.
  </li>
  <li>
   Prepares witness binders, exhibits, and data summaries for interviews and hearings.
  </li>
  <li>
   Conducts legal and other types of research utilizing internal and external computer databases and other tools.
  </li>
  <li>
   Performs other functions such as creating, maintaining and updating files, and organizing and maintaining hard copy files.
  </li>
  <li>
   Performs other job-related duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Required:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Minimum of 3 years of full-time experience as a paralegal and/or legal assistant.
  </li>
  <li>
   Proficiency with Microsoft Excel and other Microsoft Office applications
  </li>
  <li>
   Must be legally authorized to work in the United States, without the need for employer sponsorship now or at any time in the future
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paralegal certificate
  </li>
  <li>
   Strong judgment and decision making to determine when an escalation is appropriate to attorneys and/or other legal team members
  </li>
  <li>
   Ability to manage a complex legal caseload, working alongside virtually based, cross-functional teams and internal or external stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $57,200 to $117,400.
 <br/>
 <br/>
 Information for applicants with a need for accommodation:
 <br/>
 <br/>
 https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
 <br/>
 <br/>
 EA_ExpHire
</div>


Office of General Counsel - Legal Assistant - Litigation

Los Angeles City Attorney

<div></div><div><div><div><p><b>About Us</b></p>
<p>The Office of the Los Angeles City Attorney is one of the nation's largest municipal law offices. With over 1,000 legal professionals, including 500 attorneys, the Office provides the City of Los Angeles (&ldquo;City&rdquo;) with the highest caliber of legal services, ranging from prosecuting criminal misdemeanors and playing a leading role in criminal justice reform to advising on homelessness initiatives, defending civil lawsuits and claims, and bringing civil enforcement actions in the name of the People of the State of California.</p>
<p>Guided by an overarching commitment to integrity, accountability and transparency, we find great meaning in the work we do and the services we provide.
</p><p>We seek collaborative team players who understand that fulfilling our mission is key to making a positive impact.</p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div>The Public Rights Branch pursues civil enforcement matters, including complex, high impact matters, focusing on a variety of areas including unfair business and housing practices, wage theft, environmental protection, consumer protection, nuisance abatement and cannabis regulation. The Branch uses a variety of statutory authorities, including the Unfair Competition Law, the False Advertising Law, the Public Nuisance Law and various Health &amp; Safety Code regulations. The Branch also pursues False Claims Act and other civil claims, and engages in debt collection for the City.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties and Responsibilities
</b></h2></div><p></p><div><div>The Paralegal will work closely with Branch attorneys and perform paralegal assignments typical of complex, document intensive litigation. This includes eDiscovery, cite checking briefs, preparing exhibits, assisting with discovery responses and document productions, summarizing and organizing discovery and evidence, gathering necessary documents and interviewing City employees and third parties. The Paralegal may also be assigned to assist with preparing motions, memos and pleadings, to perform legal research using Westlaw and other research tools, and to analyze and organize documents and exhibits. The Paralegal may also be assigned to handle computer-based tasks to support the Branch&rsquo;s various investigations, to interact with court staff, and to perform other administrative duties as assigned.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Requirements
</b></h2></div><p></p><div><div><b>Requirements</b></div><div><ul><li>
(1) A certificate of completion of an accredited paralegal training program, or (2) a degree from a postsecondary institution that requires the successful completion of a minimum of 24 semester units, or the equivalent in law-related courses, which has been accredited by a national or regional accrediting organization or approved by the Bureau for Private Postsecondary and Vocational Education.</li></ul></div><div></div><div><br>
<ul><li>
Substantial experience working on complex, document intensive litigation and with eDiscovery is preferred.</li><li>
A self-motivated, quick learner who can exercise independent judgment and is able to work with minimum supervision.</li><li>
Applicants must possess impeccable ethics, excellent organizational skills, and have the ability to work well with attorneys and staff of this Office, personnel from other agencies, and members of the public.</li><li>
The hours for this position are generally from 8:00 a.m. to 5:00 p.m., Monday through Friday; however, some flexibility and overtime hours may be required. Reliable attendance and punctuality are mandatory.</li></ul></div><div></div><div><b><br>
Requirements for Application</b></div><div><ul><li>
Cover Letter</li><li>
Resume</li><li>
Paralegal Certificate</li><li>
One writing sample, personally composed by the applicant in the last year.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Current Location</b></div><div>
201 N. Figueroa Street, Los Angeles, California. Position is subject to assignment at any location of the Office of the Los Angeles City Attorney.</div><div></div><div><b><br>
Probation</b></div><div>
Appointment to this exempt position (non-Civil Service) will be subject to a one-year probationary period as required by Section 1050 of the City Charter. Successfully completing this probationary period will result in tenure with the office.</div><div></div><div><b><br>
Application and Deadline</b></div><div>
Interested candidates should go to: https://www.governmentjobs.com/careers/lacityattorney/ to apply online by Wednesday, March 4, 2026. Qualified applicants will be invited to interview.</div><div></div><div><b><br>
Conflict-of-Interest</b></div><div>
This position is designated as Category 10 on the Conflict-of-Interest Code.</div><div></div><div><b><br>
Contact</b></div><p>
Questions? Please email atty.recruit@lacity.org</p></div><p></p>
</div><div></div><div><div><p>AS A COVERED ENTITY UNDER TITLE Il OF THE AMERICANS WITH DISABILITIES ACT, THE CITY OF LOS ANGELES DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY AND, UPON REQUEST, WILL PROVIDE REASONABLE ACCOMMODATION TO ENSURE EQUAL ACCESS TO ITS PROGRAMS, SERVICES AND ACTIVITIES. TO REQUEST A REASONABLE ACCOMMODATION, PLEASE CALL THE HUMAN RESOURCES DIVISION AT (213) 978-7160.</p></div></div></div><p></p>

Paralegal I/II - Public Rights Branch

Nationwide Legal, LLC

<p>We are seeking an <b>E-Filing Follow Up</b> team member to support our high-volume court filing operations from our <b>Los Angeles office</b>. This is an <b>in-office, hourly</b> position with <b>potential overtime</b>, scheduled <b>Monday through Friday, 9:00 AM to 5:30 PM</b>. The primary focus of this role is to <b>track the status of electronic filings across multiple court systems</b>, resolve routine issues, and <b>send conformed (filed) copies and confirmations back to clients</b> with accuracy and urgency.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Monitor and follow up on the status of e-filings across internal and external court e-filing systems</li><li>Review filing outcomes (accepted, rejected, pending) and take appropriate next steps to keep matters moving</li><li>Send <b>conformed copies</b>, receipts, and confirmation details to clients via email (and occasionally by phone)</li><li>Identify discrepancies, missing information, or system issues and escalate appropriately</li><li>Maintain organized records, notes, and supporting documentation for each filing</li><li>Prioritize work in a fast-paced environment and meet turnaround expectations consistently</li><li>Support the team with other administrative tasks related to e-filing operations as needed</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li><b>Entry-level welcome, no prior e-filing experience required</b> (training provided)</li><li>Strong computer proficiency and comfort working across multiple systems and web portals</li><li>Experience using <b>Microsoft Office (Outlook, Word, Excel)</b> or similar tools</li><li><b>Typing speed of 40+ WPM</b></li><li>High attention to detail and accuracy with documents, dates, case information, and client instructions</li><li>Strong organization skills and ability to manage a consistent high-volume workload</li><li>Professional, corporate communication style with strong email etiquette</li><li>Reliable attendance and ability to work on-site in Los Angeles</li></ul><p><b>Preferred (Not Required)</b></p><ul><li>Prior experience in legal support, litigation support, court filing, docketing, or administrative operations</li><li>Customer service experience in a deadline-driven environment</li></ul><p><b>Work Environment</b></p><ul><li>In-office role based in <b>Los Angeles</b></li><li>High-volume, deadline-sensitive workflow requiring consistency, focus, and professionalism</li></ul><p>Job Type: Full-time</p><p>Pay: From $22.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

E-Filing Follow Up team member

LegalZoom

<div><div><b>About LegalZoom</b></div><div>
LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 20 years, we combine technology, attorney-led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you&rsquo;re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem-solvers, we can&rsquo;t wait to meet you.</div><div></div><div><i>
This hybrid position will work remotely as well as onsite in our Austin, TX, Mountain View, CA, or Sherman Oaks, CA office.</i></div><div><h3 class="jobSectionHeader"><b>
Overview</b></h3><div>
We're looking for a <b>Staff AI Engineer (Full Stack)</b> who ships production AI systems. You'll build and own AI services that power LegalZoom's products and internal tools&mdash;working across the stack from design through deployment.</div><div><br>
We integrate best-in-class AI foundation models from OpenAI, Anthropic, and Google into real products. We prioritize shipping working solutions over research, perfect architectures, or bleeding-edge experiments.</div><p></p><div><b><br>
You will</b></div><ul><li><div><b>
Own AI systems end-to-end</b> &mdash; Design, build, and operate production AI agents, RAG pipelines, MCP services, and agentic workflows&mdash;including observability, error handling, and other table stakes for production systems.</div></li><li><div><b>
Build on our AI platform</b> &mdash; Extend our unified FastAPI + PydanticAI monorepo, leveraging foundation model APIs (AWS Bedrock, OpenAI, Gemini) and contributing patterns other teams can adopt.</div></li><li><div><b>
Collaborate across teams</b> &mdash; Partner with Product, Engineering, Design, and Operations to identify high-value AI opportunities and embed intelligent capabilities into existing systems.</div></li><li><div><b>
Contribute across the stack</b> &mdash; Write backend services, wire up basic React frontends when needed, and own your deployments.</div></li><li><div>
Other duties as assigned</div></li><li><div>
Occasional travel may be required as needed</div></li></ul><p></p><div><b><br>
You have</b></div><ul><li><div><b>
5+ years of software engineering experience</b> with at least 2 years building production AI systems</div></li></ul><div><i><br>
Technical foundations:</i></div><ul><li><div><b><br>
Strong Python backend skills</b> &mdash; You write clean, maintainable code. You are familiar with frameworks and tools like FastAPI, Pydantic, uv, Postgres, REST APIs, and cloud infrastructure (AWS preferred).</div></li><li><div><b>
Basic frontend literacy</b> &mdash; You can build or modify a React UI for internal tools. Not a frontend specialist, but light frontend work doesn't block you. Bonus if you're comfortable in TypeScript and Vercel AI-SDK.</div></li></ul><div><i><br>
AI expertise:</i></div><ul><li><div><b><br>
AI-first engineering mindset</b> &mdash; You use AI coding tools (Cursor, Claude Code, Codex, etc.) in your day-to-day work. You believe in leveraging AI to build AI systems.</div></li><li><div><b>
Agentic AI experience</b> &mdash; You've built multi-step agentic workflows with frameworks like PydanticAI, LangGraph, or AI-SDK. You're familiar with MCP (Model Context Protocol) and tool-use patterns. Bonus if you've built your own MCP server with something like FastMCP.</div></li></ul><div><i><br>
How you work:</i></div><ul><li><div><b><br>
Pragmatic shipping mentality</b> &mdash; You've taken projects from idea to production with real users. You right-size solutions and prefer simplicity.</div></li><li><div><b>
Clear communication</b> &mdash; You can explain technical tradeoffs to non-technical stakeholders and write documentation.</div></li><li><div>
Remote employees should confirm that the internet service available has adequate bandwidth to support all work processes.</div></li></ul><p></p><div><b><br>
Nice to have</b></div><ul><li><div>
Experience with deployment using Docker, GitHub Actions, and Kubernetes.</div></li><li><div>
TypeScript experience and familiarity with Vercel AI-SDK for building AI-powered frontends.</div></li><li><div>
Background in legal tech, SMB, compliance, or regulated industries.</div></li><li><div>
Experience building internal developer platforms or shared services.</div></li></ul><div><i><br>
Don't check every box? If you're a fast learner with strong engineering fundamentals and genuine excitement about building AI products, we'd still love to hear from you.</i></div><p></p><h3 class="jobSectionHeader"><br>
What we're NOT looking for</h3><div><b>
This is not a research role.</b> We're not fine-tuning foundation models on a regular basis or publishing academic papers. We're integrating best-in-class AI capabilities into real products that serve real customers. If you're energized by broad ownership and allergic to over-engineering, we want to talk. This role focuses on <b>shipping products</b> (not research), and <b>full-stack versatility</b> (not narrow specialization).</div><div>
</div><div>
LegalZoom is a remote-first company and the national range for this role is $140,500 - $224,800. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.</div><ul><li> Medical, Dental, Vision Insurance</li><li> 401k, With Matching Contributions</li><li> Paid Time Off</li><li> Health Savings Account (HSA)</li><li> Flexible Spending Account (FSA)</li><li> Short-Term/Long-Term Disability Insurance</li><li> Plus other wellness benefits to include:</li><li> Fertility</li><li> Mental Health</li><li> One Medical</li><li> Fringe lifestyle benefits up to $250</li></ul><div><b>
</b></div><div><b>
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. </b><b>For additional information on E-Verify, please visit</b><b> </b><b>Participation</b><b> and</b><b> </b><b>Right to Work</b><b> pages.</b></div></div></div><p></p>

AI Staff Software Engineer

Wilshire Law Firm

<div><p><b>Sales Closer (Onsite)</b></p><p><br>
Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of Excellence and Justice and are united in our commitment to achieve the best outcome for our clients.<br>
<br>
You will work side by side on a team of dynamic, collaborative, and client-focused professionals who are committed to delivering on our founding core values: Excellence, Teamwork, and Integrity.</p><p><b><br>
The Opportunity</b><br>
<br>
An Experienced Intake Lead/closer will manage incoming client inquiries, determine case viability, and close new leads within a first-call resolution. This position requires a professional with excellent communication and negotiation skills capable of managing client expectations, addressing concerns, and ensuring the smooth onboarding of new clients. Your work will directly impact the firm&rsquo;s growth and success, making this role both rewarding and crucial to the firm&rsquo;s operations.<br>
<br>
<b>Training &amp; Work Schedule (Includes Holidays &amp; Weekends)</b><br>
<br>
Training Schedule: Monday - Friday from 8:30am - 5:30pm (3 weeks)<br>
Shifts Days: Tuesday &ndash; Saturday, or Sunday - Thursday.<br>
Shifts: 10:00am-7:00pm, 12:00pm - 9:00pm, 3:00pm - 12:00am, or 11:00pm - 8:00am</p><p><b><br>
Accountable for</b></p><ul><li>
Client Communication: Utilize excellent telephone communication skills to speak with potential clients, providing professional, clear, and compassionate responses. Handle sensitive calls with care and de-escalate problematic situations while maintaining professionalism and adherence to phone etiquette.</li><li>
Lead Conversion: Use exceptional communication and negotiation abilities to close potential clients within the timeframe set by the firm, ensuring that leads are converted into signed clients.</li><li>
Screening and Case Evaluation: Screen potential clients to determine if they have a valid case, gathering relevant information and facts about their situation. Assess the viability of each case based on established criteria.</li><li>
Collaboration: Work closely with attorneys and management to ensure potential clients meet the firms criteria</li><li>
Case Viability: Determine the viability of potential cases, ensuring that the firm only pursues strong cases that align with its areas of expertise.</li><li>
Selling the Firm&rsquo;s Capabilities: Highlight the firm&rsquo;s strengths and capabilities while setting realistic expectations for clients, ensuring they understand its services and how their cases will be handled.</li><li>
Intake Specialist Support: Monitor intake calls, provide real-time coaching and feedback to intake specialists during live calls, and step in to take over a call if it appears the client is at risk of being lost.</li></ul><p><b><br>
Qualifications</b></p><ul><li>
Experience: 2-3 years of experience in an intake or client relations role, preferably in a law firm or legal environment.</li><li>
Strong Communication Skills: Excellent verbal and written communication skills, with the ability to articulate clear, professional responses and build rapport with clients.</li><li>
Negotiation Expertise: Proven ability to close deals and convert leads into clients, working within a specified timeframe.</li><li>
Customer Service Orientation: Exceptional client service skills with the ability to de-escalate situations and manage expectations professionally.</li><li>
Attention to Detail: Strong organizational skills and the ability to maintain detailed and accurate records.</li><li>
Tech Proficiency: Comfortable using CRM software, case management systems, and Microsoft Office Suite.</li><li>
Results-Driven: Strong goal orientation with the ability to meet and exceed intake targets.</li></ul><br>
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Compensation</b><ul><li>
$30.00 - $43.00 depending on experience, plus performance-based incentives</li></ul><br>
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Benefits</b><ul><li>
Bonus eligible when targets are met.</li><li>
Paid time off and paid holidays.</li><li>
Opportunities for growth and advancement.</li><li>
Team outings and sponsored events.</li><li>
Referral bonus program.</li><li>
Firm-paid Medical HMO with affordable HMO and PPO upgrades.</li><li>
Low-cost Dental and Vision plans.</li><li>
Paid Life and AD&amp;D insurance.</li><li>
401k.</li><li>
FSA (Flexible Spending Account).</li><li>
EAP (Employee Assistance Program).</li><li>
Pet Insurance.</li></ul><div><br>
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Strive for Excellence. Foster Unity. Fight for Justice.</b></div>
<i>Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment.</i><br>
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Join Wilshire Law Firm</b></div><div>
Los Angeles, Irvine, San Diego, Oakland, Sacramento, Riverside, Torrance</div><br>
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