case manager

nurse case manager (rn) Jobs in Los Angeles

nurse case manager (rn)

registered nurse manager - mlk bhc residential Jobs in Los Angeles

registered nurse manager - mlk bhc residential

manager care management

MLK Community Healthcare

<div><div><p>If you are interested apply online and send your resume to Norozco@mlkch.org.</p><p><b>
POSITION SUMMARY</b></p><p>
The Manager of Care Management will supervise and direct all levels of Care Management team that includes RN Care Managers, Lead Care Management RN, Care Management Coordinators, Discharge Planners (DCP), Care Coordinators, and Care Management Educator. This position may also be asked to supervise and cover supervision for other management in the CM Department. These services include assessment of patients for level of care, appropriateness for admission or observation, HLOC transfers, discharge assistance, and follow up care as appropriate in collaboration with the ED care management team and Social Work Department. Care Management policies for this work initiated, reviewed and implemented by the Manager as needed.
</p><p>This Manager role will also provide clinical supervision for scheduling, Kronos payroll, coaching/corrective action, and educational needs to ensure that the care management policies and processes are carried out for the organization. This role will oversee the electronic referral system, currently Ensocare, documentation of care management through Cerner Healthcare EMR including working with Clinical informatics (CIT), to develop or improve care management documentation, as well as handoff processes.
</p><p>This position is responsible for overseeing post-acute providers, facilities and other types of community service providers as directed by the Director of Care Management. The Manager will assist with overseeing compliance policies and plan related to vendor networks to maintain a working relationship between MLK and individual network providers. Manager will identify opportunities to improve post discharge services to reduce readmissions and improve community health in collaboration.</p><p>
Works collaboratively with other colleagues within the Population Health Program to support the entire Care Management Department. This role is expected to share in Care Management Leadership Call on a rotation basis as assigned by the Director for Care Management</p><p></p><p><b><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Manages and supervises the IP Care Management RNs, Care Management Coordinators, Care Coordinators,<br>
Discharge Planners, and Care Management Educator to support the MLKCH Care Management services includes but not limited to assessments, transfers to higher levels of care, inpatient discharge needs, and follow up care by DCP team according to Care Management Department policies and procedures.</li><li>
Works in collaboration with the Director of Social Work Services and Street Medicine to support the Care Management Program as well as in support of the Population Health Program at MLKCH.
</li><li>Oversight of MLKCH compliance policies related to discharge planning and use of letters of agreement (LOA) with current/planned scope of post-acute partner networks including:<ul><li>
MLK-LA Skilled Nursing Facilities (SNF)</li><li>
MLK-LA Home Health Professional Network (planning)</li><li>
MLK-LA Palliative and Hospice Network (planning)</li></ul></li><li>
Have oversight of assessing need for additional provider networks in collaboration with management given new clinical/social needs and ongoing revisions to the Population Health Strategy.
</li><li>Identify and vet potential post-acute service providers
</li><li>Participates in hospital committees and unit specific multidisciplinary conferences as well as staff meetings for the Care Management Department
</li><li>Models leadership and promotes professionalism to assist staff in developing priority setting, team work, and flexibility in support of the Care Management team and in community health activities.
</li><li>Holds clinical and non-clinical staff accountable for the performing initial assessments, identifying and documenting a discharge plan, and collaborating with the work team to ensure a safe patient discharge under the scope and standards for ACMA &amp; CMSA standards.</li><li>
Responsible for the hiring process and identifying and recommending staffing needs with skill mix as appropriate to meet needs of the population.
</li><li>Manages payroll in Kronos; monitors overtime as well as attendance related to HR policy for time &amp; attendance.
</li><li>Oversee a mix of clinical, operational and business projects including but not limited to ones used reduce readmissions, improve transportation services such as ambulance services, and other clinical services
</li><li>Work closely with and in partnership with ED Care Coordinators, ED Care Managers, Social Work, Transitional Care Navigator staff, and clinical staff to ensure that patients care transitions from MLK entities to post-acute network providers are seamless.</li><li>
Establish and monitor management metrics: quality, outcomes, productivity of staff work, financial, case volume/mix and provides scheduled reporting to the Director of Care Management.
</li><li>Design and coordinate formal and informal training for staff and providers regarding post-acute services care management services, and oversees the clinical education program executed by the Care Management Educator.
</li><li>Systematically and continuously evaluate and address internal and external customer concerns/ grievances</li><li>
Collaborates and coordinates services and joint meetings with Los Angeles County Department of Health Services Outpatient Clinic staff</li><li>
Collaborates and coordinates functional programs with MLKCH outpatient clinics to ensure smooth transitions to community healthcare for MLKCH patients.
</li><li>Collaborates with other Care Management Leadership to ensure adequate staffing and scheduling to support the functions of the transitional care team.</li></ul><br>
</div><div></div><div><div><p><b>POSITION REQUIREMENTS</b></p><p><b>
A. Education</b></p><ul><li>
Bachelor degree in nursing required or Master&rsquo;s Degree in Social Worker with LCSW required.
</li></ul><p><b>B. Qualifications/Experience</b></p><ul><li>
RN Candidates must have five (5) years acute care hospital, health plan, and/or ancillary services required.</li><li>
Candidate&rsquo;s with LCSW, must have 7 years of experience in acute care hospital, health plan, and/or ancillary services required.
</li><li>Prior Supervisory or Management Experience in a clinical role required.
</li><li>RN license required or LCSW required</li><li>
CCM or ACM certification required within 2 years of hire.
</li><li>Basic Life Support (BLS) certification
</li><li>Workplace violence prevention annually.
</li><li>Direct patient care or care coordination, utilization, case/disease management experience a plus</li><li>
Experience with Medicaid/ Medi-Cal patients and government programs preferred</li><li>
Experience in clinical health informatics is preferred.</li></ul><p><br>
</p><p><b>C. Special Skills/Knowledge</b></p><ul><li>
Significant knowledge regarding health care provider organizations &ndash; acute and post-acute care facilities and providers</li><li>
Working knowledge of health plans and typical UM and medical management functions</li><li>
Able to navigate communication and decision-making across disciplines and provider types</li><li>
Clinical knowledge and the ability to assess situations in collaboration with multiple disciplines in order to arrive at a decision often in pressurized situations</li></ul></div></div></div>

Manager Care Management

SANTA VICTORIA INVESTMENTS INC

<div><p><b>Panini Kabob Grill - Restaurant General Manager</b></p><br>
<p></p><br>
<p>Description: The General Manager sets the standard for service expectations by scrutinizing every aspect of the guest's experience from start to finish, personally intervenes to correct below-standard service issues, and positively coaches and counsels staff to achieve the highest quality of service in all areas of the restaurant. Our General Managers demonstrate and extend the same &quot;caring for the needs of the guests&quot; attitude with staff, demonstrating skill and care when selecting, scheduling, training, developing, mentoring, managing, and leading the team according to our First Commitment: People, Our Greatest Resource.</p>
<p>Position Summary: The General Manager is responsible for all functions of the restaurant including opening, mid-, or closing shifts, including guest relations, supervision of all FOH/BOH staff and staffing levels, proper restaurant ambiance, housekeeping, and set-up, food &amp; beverage quality, safety and pace. The General Manager ensures that the shift is run in a smooth manner and attends to any unexpected problems or emergencies that may arise. The Manager is assigned a work group consisting of a FOH department (i.e., Front Desk) BOH department, and/or a profit/cost center such as Retail or Repair and Maintenance. The Manager is responsible for staffing, scheduling, financial goals, and staff development of the assigned work group.</p><br>
<p></p><br>
<p>Requirements:</p>
<ul><li>Minimum 2 to 5 years as a manager in a full-service restaurant, or Minimum 2-year degree in Restaurant Management or Business Management/Operations.</li><li>
Must possess strong leadership skills.</li><li>
Solid track record of success in previous assignments demonstrating upward career tracking.</li><li>
Strong communication skills</li><li>
Must be dependable, reliable, and motivated.</li><li>
Able to work ten-hour-plus shifts, with extensive standing/walking.</li><li>
May lift materials and/or products to 50 pounds or more.</li></ul>
<p>We offer:</p>
<ul><li>5-day work week, at 55 hours.</li><li>
Fully Covered Benefits!</li><li>
Career growth potential we promote from within!</li><li>
Employee Meal Benefits</li><li>
and so much more!</li></ul>
<p>Please apply online today. Qualified candidates will be contacted for an interview.</p><br>
<p></p><br>
<p><i>Panini Kabob Grill is an Equal Opportunity Employer.</i></p></div>

Panini Kabob Grill - Restaurant General Manager ($85K to $90K)

Pearl Health

<div><h3 class="jobSectionHeader"><b>The Opportunity</b></h3><p>
As a Customer Success Associate at Pearl Health, you&rsquo;ll be the organizational backbone of our Customer Success team, ensuring that primary care providers have a seamless and supportive experience as they transition to value-based care. Your care for detail and project management will directly empower our partners to deliver more proactive, effective care, making a tangible impact on patient outcomes across the country.</p><h3 class="jobSectionHeader"><b>
Who We Are</b></h3><p>
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.</p><p>
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.</p><h3 class="jobSectionHeader"><b>
What You'll Do</b></h3><p>
You will provide critical support that enables our provider partners to succeed with Pearl's platform and programs. You will be a central hub of coordination and execution, working closely with Customer Success Managers to ensure our customers feel supported at every stage of their journey.</p><ul><li><p>
Coordinate the end-to-end onboarding process for new provider groups to ensure a smooth and successful implementation.</p></li><li><p>
Support Customer Success Managers in managing the day-to-day needs of our enterprise accounts, including product adoption, performance reporting, and workflow design.</p></li><li><p>
Manage key projects and workstreams, applying your project management skills to keep cross-functional stakeholders aligned and deadlines met.</p></li><li><p>
Develop and prepare materials for customer touchpoints, including agendas for working sessions, training calls, and business reviews.</p></li><li><p>
Serve as a key liaison between customers and internal teams&mdash;including Practice Transformation, Data Science, and ACO Operations&mdash;to coordinate deliverables.</p></li><li><p>
Analyze customer performance data to help develop reports and summaries for both internal and external stakeholders.</p></li><li><p>
Act as the voice of the customer by documenting their feedback and escalating potential issues or risks to senior team members.</p></li></ul><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Bring</b></h3><p>
You are a highly organized and motivated professional, eager to apply your skills to a mission-driven company and learn from a collaborative team. Your experience in customer-facing and project coordination roles has prepared you to provide exceptional support in a dynamic environment.</p><p>
Must-haves:</p><ul><li><p>
1-3 years of experience in customer success, customer experience, project coordination, or a similar role.</p></li><li><p>
Strong organizational and project management abilities, with a proven capacity to manage multiple competing priorities.</p></li><li><p>
A genuine passion for improving healthcare outcomes and supporting care providers.</p></li><li><p>
Excellent written and verbal communication skills, with the ability to collaborate effectively with both clinical and non-clinical partners.</p></li><li><p>
The ability to travel up to 15% for occasional team or customer meetings.</p></li><li><p>
A Bachelor&rsquo;s degree or equivalent professional experience.</p></li></ul><p>
Nice-to-haves:</p><ul><li><p>
Prior experience working in healthcare or for a healthcare technology company.</p></li><li><p>
Proficiency analyzing data and using tools like Excel/Google Sheets for reporting.</p></li><li><p>
Experience working with CRM software, especially HubSpot.</p></li></ul><p>
This role might not be for you if:</p><ul><li><p>
You are seeking a senior, strategic role where you would independently own a large book of business from day one.</p></li><li><p>
You prefer a highly structured and predictable work environment over a dynamic one where priorities can shift.</p></li><li><p>
You prefer focusing on high-level strategy over the day-to-day details of project execution and customer support.</p></li></ul><h3 class="jobSectionHeader"><b>
Our Values</b></h3><p>
Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.</p><p>
Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust.</p><p>
Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care &mdash; and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination.</p><p><i>
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.</i></p><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><p>
The expected offer for this role includes the following components:</p><ul><li><p>
Base Salary Range: $50,000 - $60,000 per year.</p></li><li><p>
Additional Compensation: This role is eligible for a discretionary performance bonus and equity options.</p></li><li><p>
Benefits: We offer a competitive benefits package. You can learn more on our benefits page.</p></li></ul><p><i>
Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location.</i></p><h3 class="jobSectionHeader"><b>
Agency Submissions</b></h3><p>
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.</p><h3 class="jobSectionHeader"><b>
The Interview Process</b></h3><p>
While steps may vary by role, you can typically expect:</p><ul><li><p>
Recruiter Screen: An intro call to discuss your background and motivations.</p></li><li><p>
Hiring Manager Interview: A deeper-dive conversation with your potential manager.</p></li><li><p>
Case Presentation: A practical exercise inviting you to solve a real-world problem or relevant challenge.</p></li><li><p>
Executive Interview: A final conversation with one of our leaders.</p></li></ul><h3 class="jobSectionHeader"><b>
Location</b></h3><p>
We're exclusively looking for candidates based on the West Coast, to support our customers on the West Coast.</p></div>

Associate, Customer Success

Incredible Health

<div>
 Hospitals on Incredible Health are actively hiring and accepting applications in the Los Angeles, CA area for the following position: Nurse Case Manager (RN). Nurses with experience in any of the following areas are strongly encouraged to apply: Clinical pathway, Navigator, or Utilization Review.
 <br/>
 <br/>
 <ul>
  <li>
   Shift(s) available: day shift, night shift, and mid shift
  </li>
  <li>
   Job types available: full time, part time, and per diem
  </li>
  <li>
   Employer features: 401(K), 401(K), 401(K), Academic medical center, Academic medical center, Best Places to Work recognition, Best Places to Work recognition, Community hospital, Cross training, Cross training, Cross training, EAP, EAP, EAP, EAP, FSA, FSA, FSA, FSA, Level 1 trauma center, Level 1 trauma center, Life Insurance, Magnet recognized, Magnet recognized, Magnet recognized, Medical, Medical, Medical, Medical, Medical, Offers sign on bonus, PTO, PTO, PTO, Retirement Plan, Retirement Plan, Retirement Plan, Retirement Plan, Retirement Plan, Teaching Hospital, Teaching Hospital, Tuition Assistance, Union facility, U.S. News best hospital, U.S. News best hospital
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor of Science in Nursing (BSN) or higher educational attainment from an accredited program
  </li>
  <li>
   Active and unencumbered Registered Nurse license
  </li>
  <li>
   1+ years experience in case management, preferably within a healthcare or hospital setting
  </li>
  <li>
   Exceptional interpersonal and communication skills, both written and verbal, to effectively collaborate with medical professionals, patients, and family members
  </li>
  <li>
   Proficiency in electronic health records (EHR) software
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct comprehensive assessments of patients, including their medical history, medication, treatment plans, and psychosocial needs
  </li>
  <li>
   Collaborate closely with healthcare providers, patients, and families to develop and implement individualized care plans
  </li>
  <li>
   Monitor and evaluate patient progress, adjusting care plans as needed and communicating any changes to the healthcare team
  </li>
  <li>
   Serve as the main point of contact between the patient and healthcare providers, ensuring seamless communication and care coordination
  </li>
  <li>
   Maintain up-to-date records and case notes, adhering to all confidentiality and compliance standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Healthcare coverage: Medical, Dental, Vision
  </li>
  <li>
   401K
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Tuition Assistance
   <br/>
   <br/>
  </li>
 </ul>
 Salary: $46,000 to $151,000 /year
</div>


Nurse Case Manager (RN)

HealthRIGHT 360

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
<br><br>
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
<br><br>
<b>Benefits and perks:</b><br>
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County.
<br><br>
The Nurse Manager ensures provision of quality client care and effective team performance by incorporating the organization’s mission, vision, and values as part of our service delivery. They ensure efficient nursing operations and provides supportive work environment for staff through facilitation of training programs, monitoring and ensuring compliance with regulatory requirements, creating and implementing policies and procedures, managing staff, facilitating effective communication, interdisciplinary collaboration, and team meetings to promote client-centered care, and by performing other tasks to ensure that services are delivered with compassion, respect for diversity, and adherence to ethical standards.
<br><br>
KEY RESPONSIBILITIES
<br>People Management
<br><ul>
<li>Interview, select, hire, and terminate employees in collaboration with Human Resources.</li>
<li>Supervise direct reports and service staff.</li>
<li>Ensure that all direct reports follow HealthRIGHT 360’s policies, procedures, position expectations, performance goals, and contractual requirements.</li>
<li>Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.</li>
<li>Identify direct reports’ strengths and weaknesses and strive to develop each team member to their fullest potential.</li>
<li>Deliver and arrange training and resources to ensure that direct reports are successful in their roles.</li>
<li>Ensure proper coverage of the program by creating work schedules and approving time away from work.</li>
<li>Deliver all communications necessary to all team members to remain current with HealthRIGHT 360’s policies and procedures and to inform them on quality-of-care concerns.</li>
</ul>
Clinical Oversight
<br><ul>
<li>Provide clinical and administrative oversight of all nursing treatment services.</li>
<li>Ensure that clinical activities align with the organizational mission, vision, strategy, and policies, regulatory requirements, program requirements, and contractual obligations.</li>
<li>Ensure timely completion of documentation and adherence to program requirements.</li>
<li>Collaborate with medical, mental health, and substance abuse staff to ensure coordinated care.</li>
<li>Ensure control and oversight of any paper prescriptions.</li>
<li>Coordinate pharmacy services.</li>
<li>Ensure lab orders are carried out within 14 days and that lab results are reviewed, and critical values are reported to the provider.</li>
<li>Ensure charts meet quality management standards per monthly utilization review and/or chart review process, including completion of review tools within designated timeframe.</li>
</ul>
Direct Service
<br><ul>
<li>Provide medication education consultations and collaborations.</li>
<li>Assume ownership of crisis situations and ensure proper documentation and service delivery.</li>
<li>Provide direct service within the scope of practice.</li>
<li>Assist the Medical Director with medication management of patients.</li>
<li>Maintain and monitor medication sheets to ensure patient adherence to prescribed medications.</li>
<li>Triage client’s medical concerns.</li>
<li>Provide education and counseling to clients on care and medication management.</li>
</ul>
Administrative and Other Duties
<br><ul>
<li>Develop and maintain relations with contractors, other team members, and community providers to ensure program and treatment continuation.</li>
<li>Facilitate team meetings and case conferences to support client care and staff development.</li>
<li>Create, review, recommend, and implement policies and procedures related to health and wellness.</li>
<li>Complete all assigned training in a timely manner.</li>
</ul>
QUALIFICATIONS
<br>Education, Certification, or Licensure
<br><ul>
<li>Bachelor’s degree in Nursing or equivalent from an accredited institution.</li>
<li>Active California Registered Nurse licensure.</li>
<li>Valid BLS certification.</li>
<li>Valid California Driver’s License and access to registered and insured transportation.</li>
</ul>
Experience
<br><ul>
<li>At least seven years’ nursing experience preferably in ambulatory care, public, or community health.</li>
<li>At least three years’ experience as a supervisor in a behavioral or mental health clinic or community health center.</li>
<li>Experience working with clients/patients with co-occurring disorders preferred.</li>
</ul>
Must complete background check and livescan clearance.
<br><br>
We will consider for employment qualified applicants with arrest and conviction records.

Registered Nurse Manager - MLK BHC Residential

The People Concern

<b>Role:</b> Senior Program Manager
<br><b>Reports to:</b> Director
<br><b>Program:</b> 1005-Village
<br><b>Department:</b> Interim Housing
<br><b>Location:</b> The Village - 527 Crocker Street, Los Angeles, CA 90013
<br><b>Schedule:</b> Sunday - Thursday, 8am - 4:30pm
<br><b>Status:</b> Full-time/Exempt/Management
<br><b>Benefits:</b> Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
<br><b>Openings:</b> 1
<br><br>
<b>Job Description Summary:</b><br>
The Senior Program Manager will be responsible for administrative oversight, and supervision of case management staff for The Village Interim Housing Program for The People Concern. They will also provide strong day-to-day administrative and supervisory oversight and ensure successful performance-based outcomes. This position is responsible for maintaining the highest quality services and efficiency of programming while fostering teamwork and integration among staff working in this program. Selected candidates will work (Sunday through Thursday 8am to 4:30pm).
<br><br>
<b>Job Description Essential Duties and Responsibilities:</b><br>
<ul>
<li>Develop effective relationships with clients using a client-centered approach that includes motivational interviewing, harm reduction and trauma-informed care principles.</li>
<li>Work as part of an interdisciplinary team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness and substance addiction.</li>
<li>Guide staff ensuring that they are able to implement appropriate interventions to reduce barriers.</li>
<li>Promote opportunities to support critical thinking among team members.</li>
<li>Provide crisis intervention and triage services.</li>
<li>Manage client grievances and ensure timely resolution of client complaints.</li>
<li>Work with the Director to ensure that the physical site is well-maintained and safe.</li>
<li>Provide oversight of the daily operations of shelter, including scheduling of staff and making sure that all shifts are appropriately covered.</li>
<li>Develop expert knowledge of documentation required by the agency and the funders, and ensure compliance with documentation standards, including electronic databases and paper charts.</li>
<li>Work within the CES system to ensure most vulnerable are being matched to best-fit housing options.</li>
<li>Manage the intake process and ensure that all open beds remain filled with appropriate referrals in a timely manner.</li>
<li>Assist with preparing data for reports to funders, and track other data as directed.</li>
<li>Responsible for and overseeing internal site auditing of client’s charts.</li>
<li>Effectively represent agency at funding partner or collaborative meetings.</li>
<li>Provide individual and team supervision, support, and performance evaluations for all direct reports.</li>
<li>Co-Facilitate staffing meetings.</li>
<li>Ensure adherence to agency policies and procedures.</li>
<li>Facilitate weekly case conferencing to create a supportive environment and ensure the reduction of barriers that prevent an individual from developing an appropriate housing plan.</li>
<li>Communicate effectively, and in a timely manner, with management, peers, collaborators, and funders.</li>
<li>Coordinate and collaborate with other agency programs to provide greater support and assistance to clients in this program.</li>
<li>Maintain client confidentiality at all times, while following agency, state, and HIPAA laws.</li>
<li>Incorporate life skills programming and other milieu and enrichment services into the program design.</li>
<li>Develop and improve programming, identify and implement new systems when appropriate, manage budgets and participate in hiring of all staff.</li>
<li>Train staff on programmatic expectations, including documentation, boundaries, and strength-based approach to interventions.</li>
<li>Maintain current, thorough knowledge of community resources and utilize these to provide services to clients.</li>
</ul>
<b>Job Description Qualifications:</b><br>
<ul>
<li>Bachelor’s Degree in Social Work, Psychology or related field, Masters’ degree in mental health field (Social Work, MFT, or Psychology) a plus</li>
<li>Minimum two years of experience in a nonprofit setting at an agency that provides services to individuals that have a history of homeless, mentally illness, or are dually diagnosed</li>
<li>A minimum of two years experience providing Case Management services to the homeless population is required</li>
<li>Skilled in non-violent crisis intervention</li>
<li>Demonstrated knowledge of issues faced by population served</li>
<li>Demonstrated ability to handle multiple tasks simultaneously and to work independently and creatively</li>
<li>Detail oriented with excellent time management, organizational, written, verbal, interpersonal, team building, and computer skills</li>
<li>Current, valid California Driver’s License with an acceptable driving record</li>
<li>Ability to provide some evening and weekend hours to ensure continuity of care</li>
<li>On-call 24/7 a requirement</li>
<li>Proficient in Microsoft Word, Outlook, Excel, and database applications</li>
<li>Able to obtain and maintain CPR/First Aid certification</li>
</ul>
<b>Job Description Preferred Qualifications:</b><br>
<ul>
<li>At least two years of leadership/management experience in an Interim Housing site is preferred</li>
</ul>
<b>Job Description Work Environment:</b><br>
<ul>
<li>Combination of field and office environment</li>
<li>Regularly required to sit, stand, bend; occasionally lift or carry up to 35lbs.</li>
<li>On occasion walk or drive to different local sites</li>
<li>Will necessitate working in busy and loud environments</li>
<li>Will be exposed to elements like cold, heat, dust, noise and odor</li>
<li>May need to bend, stoop, twist, and sit throughout the day</li>
<li>Perform other duties as assigned</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
<br>1. Act as a role model
<br>2. Demonstrate a sense of responsibility
<br>3. Continuously learn and improve
<br>4. Acknowledge your own areas of improvement
<br>5. Hear and provide honest, specific and direct feedback
<br>6. Create an environment where everyone is welcomed valued and respected
<br>7. Collaborate
<br><br>
Equal Opportunity Employer
<br>The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
<br>About the People Concern
<br>The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
<br><br>
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
<br><br>
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
<br>Benefits & Perks
<br><ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
<li>Corporate Discounts</li>
</ul>


Senior Program Manager, The Village

TreePeople

<div><p>We are seeking an Eco Opportunities Instructor for TreePeople&rsquo;s Environmental Education and Outdoor Equity department, that delivers semester-long environmental and sustainability education and workforce development opportunities in a formal, classroom setting. The goal of the program is to inspire people, especially youth, to create a more climate resilient city through the planting and care of trees; conserving, capturing and infiltrating water; creating healthy, productive soil; and more.</p><p><b>
RESPONSIBILITIES:</b></p><ul><li><div>
Support the Eco Opportunities Program Manager in implementing the vision, goals, and deliverables of our current Eco Opportunities programs.</div></li><li><div>
Lead green careers development courses at RUTH YouthBuild in Canoga Park and similar locations, including lesson planning, daily formal classroom instruction, and field trip and guest speaker coordination.</div></li><li><div>
Lead high school and college interns in green career development internship programs, not only conforming to all rules and regulations for working with minors but also upholding TreePeople&rsquo;s internal policies and protocols.</div></li><li><div>
Implement innovative, creative, engaging, and culturally relevant lessons and projects for workforce development programs, including in-classroom classes and internships, receiving feedback and approval as needed.</div></li><li><div>
Update materials for each cohort aligned to grant requirements, program goals, and participant interests in coordination with Eco Opportunities Program Manager.</div></li><li><div>
Plan, coordinate, and carry out exposure trips in alignment with each program&rsquo;s goals and participant interests, ensuring each trip adheres to safe and thorough protocols and is properly coordinated with departments across TreePeople and with partner organizations.</div></li><li><div>
Collaborate with Eco Opportunities Program Manager and other department staff with the recruitment of young people ages 14-24 to join various programs through outreach, promotion, and engaging with existing partners, including community-based organizations, school districts, teachers, and other stakeholders.</div></li><li><div>
Carefully administer and file evaluations relating to Eco Opportunities program success.</div></li><li><div>
Collect, evaluate, and track accurate data, using Salesforce, Asana, Google Suite, and other data collection systems for Eco Opportunities programs.</div></li><li><div>
Support Eco Opportunities Program Manager with writing and submitting reports to funders regarding grant progress.</div></li><li><div>
Ensure accuracy and compliance in tracking expenses and adhering to program budgets, as outlined by Eco Opportunities Program Manager.</div></li><li><div>
Represent TreePeople and the Environmental Education and Outdoor Equity team in the community.</div></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b><br>
REQUIREMENTS:</b></p><ul><li><p>
Single Subject Teaching Credential (in the areas of Biological Sciences or related field) or equivalent in-classroom experience.</p></li><li><p>
Recent, proven experience working with young people ages 14-24, ideally with leading outdoor trips and executing project-based learning experiences.</p></li><li><div>
An understanding and commitment to diversity, equity, and inclusion (DEI) and how to implement culturally relevant educational programs.</div></li><li><div>
Commitment to improving the environment through education.</div></li><li><div>
Background in educational theory, methodology, pedagogy, and/or Next Generation Science Standards is a plus.</div></li><li><div>
An understanding of ecological systems and awareness of current environmental issues, including the impacts of urban development and green solutions.</div></li><li><div>
The ability and willingness to lead trips at various locations across Los Angeles County, occasionally driving participants to and from these sites in rented vehicles.</div></li><li><div>
Proven self-management skills such as accountability, time management, prioritizing tasks, organization, and communication.</div></li><li><div>
Must be able to work well both independently and on a team.</div></li><li><div>
Must be able to work occasional weekends.</div></li><li><div>
Strong communication skills that include professional writing, public speaking, and interpersonal communication.</div></li><li><div>
High computer literacy, including familiarity with Salesforce, Asana, Google Suite, Microsoft Suite, and other internet-based programs.</div></li><li><div>
Spanish fluency is a plus.</div></li><li><p>
Valid California Driver License and reliable transportation is mandatory.</p></li></ul></div>

Eco Opportunities Program Manager

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