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manager care management

MLK Community Healthcare

<div><div><div><b>Pay Rate Type</b></div>
Yearly</div>
<div><div><b>Salary Range (Depending on Experience)</b></div>
$125,179.12 - $194,027.64</div><br>
<p></p><div><div><p><b>If you are interested apply online and send your resume to yadeleon@mlkch.org.</b></p><p><b>
POSITION SUMMARY</b></p><p>
The Manager of Care Management will supervise and direct all levels of Care Management team that includes RN Care Managers, Lead Care Management RN, Care Management Coordinators, Discharge Planners (DCP), Care Coordinators, and Care Management Educator. This position may also be asked to supervise and cover supervision for other management in the CM Department. These services include assessment of patients for level of care, appropriateness for admission or observation, HLOC transfers, discharge assistance, and follow up care as appropriate in collaboration with the ED care management team and Social Work Department. Care Management policies for this work initiated, reviewed and implemented by the Manager as needed.
</p><p>This Manager role will also provide clinical supervision for scheduling, Kronos payroll, coaching/corrective action, and educational needs to ensure that the care management policies and processes are carried out for the organization. This role will oversee the electronic referral system, currently Ensocare, documentation of care management through Cerner Healthcare EMR including working with Clinical informatics (CIT), to develop or improve care management documentation, as well as handoff processes.
</p><p>This position is responsible for overseeing post-acute providers, facilities and other types of community service providers as directed by the Director of Care Management. The Manager will assist with overseeing compliance policies and plan related to vendor networks to maintain a working relationship between MLK and individual network providers. Manager will identify opportunities to improve post discharge services to reduce readmissions and improve community health in collaboration.</p><p>
Works collaboratively with other colleagues within the Population Health Program to support the entire Care Management Department. This role is expected to share in Care Management Leadership Call on a rotation basis as assigned by the Director for Care Management</p><p></p><p><b><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Manages and supervises the IP Care Management RNs, Care Management Coordinators, Care Coordinators,<br>
Discharge Planners, and Care Management Educator to support the MLKCH Care Management services includes but not limited to assessments, transfers to higher levels of care, inpatient discharge needs, and follow up care by DCP team according to Care Management Department policies and procedures.</li><li>
Works in collaboration with the Director of Social Work Services and Street Medicine to support the Care Management Program as well as in support of the Population Health Program at MLKCH.
</li><li>Oversight of MLKCH compliance policies related to discharge planning and use of letters of agreement (LOA) with current/planned scope of post-acute partner networks including:<ul><li>
MLK-LA Skilled Nursing Facilities (SNF)</li><li>
MLK-LA Home Health Professional Network (planning)</li><li>
MLK-LA Palliative and Hospice Network (planning)</li></ul></li><li>
Have oversight of assessing need for additional provider networks in collaboration with management given new clinical/social needs and ongoing revisions to the Population Health Strategy.
</li><li>Identify and vet potential post-acute service providers
</li><li>Participates in hospital committees and unit specific multidisciplinary conferences as well as staff meetings for the Care Management Department
</li><li>Models leadership and promotes professionalism to assist staff in developing priority setting, team work, and flexibility in support of the Care Management team and in community health activities.
</li><li>Holds clinical and non-clinical staff accountable for the performing initial assessments, identifying and documenting a discharge plan, and collaborating with the work team to ensure a safe patient discharge under the scope and standards for ACMA &amp; CMSA standards.</li><li>
Responsible for the hiring process and identifying and recommending staffing needs with skill mix as appropriate to meet needs of the population.
</li><li>Manages payroll in Kronos; monitors overtime as well as attendance related to HR policy for time &amp; attendance.
</li><li>Oversee a mix of clinical, operational and business projects including but not limited to ones used reduce readmissions, improve transportation services such as ambulance services, and other clinical services
</li><li>Work closely with and in partnership with ED Care Coordinators, ED Care Managers, Social Work, Transitional Care Navigator staff, and clinical staff to ensure that patients care transitions from MLK entities to post-acute network providers are seamless.</li><li>
Establish and monitor management metrics: quality, outcomes, productivity of staff work, financial, case volume/mix and provides scheduled reporting to the Director of Care Management.
</li><li>Design and coordinate formal and informal training for staff and providers regarding post-acute services care management services, and oversees the clinical education program executed by the Care Management Educator.
</li><li>Systematically and continuously evaluate and address internal and external customer concerns/ grievances</li><li>
Collaborates and coordinates services and joint meetings with Los Angeles County Department of Health Services Outpatient Clinic staff</li><li>
Collaborates and coordinates functional programs with MLKCH outpatient clinics to ensure smooth transitions to community healthcare for MLKCH patients.
</li><li>Collaborates with other Care Management Leadership to ensure adequate staffing and scheduling to support the functions of the transitional care team.</li></ul><br>
</div></div><p></p><div><div><p><b>POSITION REQUIREMENTS</b></p><p><b>
A. Education</b></p><ul><li>
Bachelor degree in nursing required or Master&rsquo;s Degree in Social Worker with LCSW required.
</li></ul><p><b>B. Qualifications/Experience</b></p><ul><li>
RN Candidates must have five (5) years acute care hospital, health plan, and/or ancillary services required.</li><li>
Candidate&rsquo;s with LCSW, must have 7 years of experience in acute care hospital, health plan, and/or ancillary services required.
</li><li>Prior Supervisory or Management Experience in a clinical role required.
</li><li>RN license required or LCSW required</li><li>
CCM or ACM certification required within 2 years of hire.
</li><li>Basic Life Support (BLS) certification
</li><li>Workplace violence prevention annually.
</li><li>Direct patient care or care coordination, utilization, case/disease management experience a plus</li><li>
Experience with Medicaid/ Medi-Cal patients and government programs preferred</li><li>
Experience in clinical health informatics is preferred.</li></ul><p><br>
</p><p><b>C. Special Skills/Knowledge</b></p><ul><li>
Significant knowledge regarding health care provider organizations &ndash; acute and post-acute care facilities and providers</li><li>
Working knowledge of health plans and typical UM and medical management functions</li><li>
Able to navigate communication and decision-making across disciplines and provider types</li><li>
Clinical knowledge and the ability to assess situations in collaboration with multiple disciplines in order to arrive at a decision often in pressurized situations</li></ul><div>
#LI-YD1</div></div></div></div><p></p>
<br><div><div><div>Know someone at MLK Community Healthcare?<br>
<div></div>
<br>
</div><div></div><br>
<div><div><b>Equal Rights Employer</b><br>
<br>
Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment.<br>
<br>
<br>
<b>MLK Community Healthcare</b><br>
1680 E 120th Street<br>
Los Angeles, CA 90059<br>
Tel: 424-338-8000<br>
Email: info@mlkch.org<br>
www.mlkch.org</div></div></div></div>

Manager Care Management

Clinica Romero

<div><p><b>Position Title: </b>Case Manager
</p><p><b>Department: </b>Care Management Services Department</p>
<p><b>
Position Reports to: </b>Care Management Services Program Manager</p>
<p><b>
Status: </b>Full-time/Non-Union<br>
</p><p></p><br>
<p><b>Summary:</b> The Case Manager works as a team member of the Care Management Services Department that works to provide care management, coordination, and supportive services to Clinica Romero patients. The Case Manager will work with individual patients to develop personal goals, person-centered care plans, and support patients in meeting their goals. The Case Manager will use the &ldquo;whatever it takes&rdquo; approach to help patients get connected to resources and supportive services that support health outcome improvement. This can include, but is not limited to, resources related to transportation, food, specialty medical care, legal services, and housing. The Case Manager will report to the Care Management Services Program Manager.</p><p></p><p><b><br>
Duties and Responsibilities:</b></p>
<ul>
<li>Provides support, empowerment, education and case management services to patients to ensure improved health outcomes.</li>
<li>Conducts periodic assessments of patient&rsquo;s progress with the developed care plan, related goals, and needed services.</li>
<li>Provides support and assistance to patients with accessing resources in the community.</li>
<li>Educates patients with chronic illness about evidence-based standards of care and self-management of their chronic illness.</li>
<li>Educates patients about the health care system and facilitates relationship building between the two.</li>
<li>Documents work with patients through appropriate record keeping that follows the project&rsquo;s policies and procedures.</li>
<li>Listens attentively to patient needs and suggestions and addresses their issues fairly and professionally, and coordinates with immediate supervisor for supervision.</li>
<li>Develops and maintains strong ties to the community, local community-based organizations, and government program offices.</li>
<li>Links patients to appropriate social service resources and medical care programs, and assists them in completing required paperwork in order to enroll them.</li>
<li>Links patients to specialty healthcare services including but not limited to mental health, substance use disorder, dental, transportation to access healthcare services, and other resources as needed.</li>
<li>Participates in staff meetings, trainings, conferences, program evaluation and program development.</li>
<li>Serves as support to primary care team to ensure patient follows care plan as specified by the primary care provider.</li>
<li>Keeps highly organized files for each patient and enters appropriate data into the clinic&rsquo;s EHR system (Epic).</li>
<li>Participates in case conferencing meetings and other community meetings.</li>
<li>Coordinates with other outreach teams in joint outreach efforts.</li>
<li>Perform follow-ups and wellness checks on existing patients.</li>
<li>Assists and supports patients in maintaining cooperative and effective relationships with case managers and other service providers.</li>
<li>Coordinates social, educational, and other activities/appointments for patients.</li>
<li>Provides specific information about public assistance programs for health and social services to which patients may be entitled.</li>
<li>Develops a written care plan specific to patient needs.</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p>
<ul>
<li>Fluent in Spanish.</li>
<li>Knowledge and experience in social work, healthcare, community outreach, or human services.</li>
<li>Degree from an accredited college or university in social work, human services or a related field (highly preferred).</li>
<li>Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including patients, community, and other staff.</li>
<li>Excellent organizational skills and the capability to work in a fast-paced environment.</li>
<li>Strong knowledge of social services and resources.</li>
<li>Effective crisis management skills.</li>
<li>Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)</li>
<li>Ability to accurately enter data in to CMOAR databases (EPIC/OCHIN)</li>
<li>Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.</li>
<li>Valid automobile liability insurance.</li>
<li>Travel is required for external homeless outreach events and/or as needed between clinic sites.</li></ul></div>

ECM Case Manager

TEEMA Group

<div><p><b>Job Title</b>: Registered Nurse (RN) Disease Manager</p><p><b>
Job Overview</b>:<br>
The Registered Nurse (RN) Disease Manager is responsible for coordinating care and managing the health outcomes of patients with chronic or complex health conditions. This role involves assessing, monitoring, educating, and supporting patients in managing their diseases to improve overall health and quality of life while reducing unnecessary hospitalizations and emergency care.</p><p><b>
Key Responsibilities</b>:</p><ul><li><p><b>
Patient Assessment</b>: Conduct comprehensive assessments of patients&rsquo; physical, emotional, and psychosocial needs related to their chronic conditions.</p></li><li><p><b>
Care Coordination</b>: Work closely with interdisciplinary teams, including physicians, case managers, social workers, and other healthcare professionals, to develop and implement individualized care plans for patients.</p></li><li><p><b>
Disease Education</b>: Provide education to patients and their families regarding their diagnoses, treatment plans, and self-management techniques to improve disease outcomes.</p></li><li><p><b>
Case Management</b>: Monitor patient progress and adjust care plans as necessary. Ensure that patients are following their prescribed treatment and managing their conditions effectively.</p></li><li><p><b>
Data Management and Reporting</b>: Track patient outcomes and document interactions accurately. Utilize health information technology to document care, track patient progress, and report to appropriate stakeholders.</p></li><li><p><b>
Advocacy</b>: Advocate for the patient&rsquo;s needs, including obtaining necessary resources or services that will improve their health outcomes.</p></li><li><p><b>
Prevention and Health Promotion</b>: Promote preventive care, including vaccinations, screenings, and lifestyle modifications to reduce the impact of chronic conditions.</p></li><li><p><b>
Collaboration with Providers</b>: Maintain communication with healthcare providers to ensure continuity of care, timely follow-ups, and updates on patient status.</p></li></ul><p><b>
Qualifications</b>:</p><ul><li><p><b>
Education</b>: Bachelor&rsquo;s Degree in Nursing (BSN) or an Associate's Degree in Nursing (ADN) with appropriate certifications.</p></li><li><p><b>
Licensure</b>: Current Registered Nurse (RN) license in the state of employment.</p></li><li><p><b>
Experience</b>: 3-5 years of clinical nursing experience, preferably in disease management, case management, or a related field.</p></li><li><p><b>
Certifications</b>: Certification in Disease Management (CDM), Case Management (CCM), or other relevant certifications preferred.</p></li><li><p><b>
Skills</b>: Strong communication, problem-solving, and critical thinking skills. Ability to work independently and as part of a team. Proficiency with electronic health records (EHR) and other healthcare technology.</p></li></ul>
#Workwolf</div>

RN Case Manager – Managed Care REMOTE

TEEMA

<div><h4 class="jobSectionHeader"><b>Make a Difference in the Lives of Families Affected by Autism</b></h4><p>
We&rsquo;re looking for a dedicated <b>Autism Services Navigator (ASN)</b> to support families enrolled in the <b>Autism Care Demonstration (ACD).</b> In this role, you&rsquo;ll be a trusted advocate, guiding beneficiaries diagnosed with autism spectrum disorder (ASD) through the care process. You&rsquo;ll coordinate services, provide crucial resources, and help families overcome barriers to ensure they receive the highest quality of care in a cost-effective manner. If you have a passion for helping others and expertise in care management, this is the role for you!</p><h4 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h4><ul><li><p>
Apply knowledge of <b>HIPAA privacy regulations</b> and accreditation standards to ensure compliance in all interactions.</p></li><li><p>
Assess beneficiary needs against <b>ACD program criteria</b> to determine eligibility and identify high-risk individuals needing enhanced support.</p></li><li><p>
Educate families on <b>ACD benefits and available services</b> to ensure they receive the best possible care.</p></li><li><p>
Make timely enrollment decisions and communicate approvals efficiently.</p></li><li><p>
Conduct <b>comprehensive case management assessments</b> and collaborate with families and providers to create individualized <b>Comprehensive Care Plans (CCPs).</b></p></li><li><p>
Ensure <b>continuity of care</b> by sharing CCPs with beneficiaries, primary care managers (PCMs), and relevant providers while updating them as needed.</p></li><li><p>
Obtain necessary agreements for sharing protected health information to coordinate care effectively.</p></li><li><p>
Continuously monitor and adjust CCPs to reflect evolving needs, treatments, and available funding options.</p></li><li><p>
Document all actions, updates, and changes related to the beneficiary&rsquo;s care journey.</p></li></ul><h4 class="jobSectionHeader"><b>
What You Bring</b></h4><ul><li><p><b>
Current, unrestricted licensure</b> as a <b>Licensed Clinical Social Worker (LCSW), Registered Nurse (RN),</b> or another licensed mental health professional with a <b>Case Management Certification (CCM).</b> Ideally licenses will be current in CA</p></li><li><p>
At least <b>three years of full-time clinical experience</b> providing direct care.</p></li><li><p>
Experience in <b>pediatrics, behavioral health, ASD, healthcare environments,</b> and <b>care management.</b></p></li><li><p>
Ability to obtain an <b>industry-recognized case management certification</b> within four years of hire.</p></li><li><p>
Must pass a <b>Department of Defense (DoD) background investigation.</b></p></li><li><p><b>
U.S. Citizenship required.</b></p></li></ul><h4 class="jobSectionHeader"><b>
Preferred Qualifications</b></h4><ul><li><p><b>
Two years of experience</b> working with individuals diagnosed with ASD and/or the <b>TRICARE ACD program.</b></p></li><li><p><b>
Two years of case management experience.</b></p></li><li><p><b>
Industry-recognized case manager certification.</b></p></li></ul><p>
Join us in making a real impact&mdash;apply today and help families access the care and support they deserve!</p>
#Workwolf #BCDC_Consulting</div>

RN Case Manager - Autism Services Navigator California

A Step to Freedom Inc.

<p>Case Manager</p><p>Full Job Description</p><p>A Step to Freedom is a 501(c)(3) nonprofit organization with a mission to enhance the lives of low-income individuals and families who struggle with social and economic disparities such as homelessness, lack of education, substance abuse, mental illness, and recidivism by providing a safe, supportive, and nurturing environment to break cycles, heal and thrive.</p><p>A Step to Freedom is looking to add an Interim Case Manager to our team. This position will be responsible for, but is not limited to, screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to medical, mental health, employment, housing and other community resources. This is a full-time role and will primarily work Monday through Friday, 9am to 5pm. Please note that this is not a remote opportunity.</p><ul><li>Provide case management which includes, but is not limited to, screening and</li></ul><p>assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to medical, mental health, employment, housing and other community resources</p><ul><li>Meets regularly with clients to develop individualized re-entry care and life plan</li></ul><p>goals; encourages progress towards these goals through community resources.</p><ul><li>Assist clients in obtaining any and all public benefits for which they are eligible</li><li>Mentor, motivate and empower the client to successfully re-enter the community by establishing a trusting and open relationship with the client</li><li>Provide health education and counseling around disease management, medication adherence, mental health and SUD care, and self-care</li><li>Identifies community resources appropriate to meet clients&rsquo; needs as identified by re-entry care plan</li><li>Compose and process various types of correspondence to include letters, sensitive and confidential client information, and other client documentation</li><li>Travel as required to meet client needs and program guidelines</li><li>Other duties as assigned</li></ul><p>About A Step to Freedom</p><p>We offer an inclusive environment where all are empowered to share their diverse perspectives and experiences so we can ultimately be better together. Our policies, practices, programs, activities and decisions regarding employment, hiring, assignment, compensation, and volunteerism are not based on a person&rsquo;s race, color, sex, age, religion, national origin, mental or physical disability, ancestry, military discharge status, sexual orientation, gender identity or expression, marital status, parental status, housing status, or other protected status.</p><p>A Step to Freedom is an at-will employer, meaning we or our employees have the right to terminate the employment relationship at any time, for any reason, with or without cause.</p><p>Job Type: Full-time</p><p>Pay: $23 - $26 Hourly DOE</p><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>social services: 2 years (Preferred)</li><li>LAHSA (HMIS) (Required)</li></ul><p>Work Location:</p><ul><li>One location</li></ul><p>Job Type: Full-time</p><p>Pay: $23.00 - $26.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>People with a criminal record are encouraged to apply</p><p>Application Question(s):</p><ul><li>Do you know Champ software?</li></ul><p>License/Certification:</p><ul><li>Are you familiar with Housing First and Harm Reduction? (Preferred)</li></ul><p>Work Location: In person</p>

Case Manager Interim Housing (Harvard)

<div><div><div><b>Pay Rate Type</b></div>
Hourly</div>
<div><div><b>Salary Range (Depending on Experience)</b></div>
$21.00 - $28.33</div><br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p>
Provides assistance to physicians with patient related procedures, patient history and is responsible for maintaining a smooth patient flow, and functions as liaison between the physicians, patients, and medical office staff.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Assists providers in performing office procedures and duties related to patient care as requested adhering to documentation standards based on Office Protocols.
</li><li>Consistently assesses the patient flow by identifying those areas or problems that are causing interruptions and resolves them or brings to the attention of Practice Manager
</li><li>Performs basic Medical Assistant functions based on assigned office such as Injections, Immunization, Pulmonary function testing, Snellen, Hearing exams and Electrocardiograms.
</li><li>Acquires thorough patient histories and documents preventative care, assists with medication reconciliation and transcribes family history and any forms based on office protocol.
</li><li>Reviews each patient orders for completeness and cancels any order not done prior to patient check out. Consistently rectifies inaccuracies and calls them to the Practice Manager attention.
</li><li>Reviews each referral and laboratory requisition for correct patient, accurate tests and diagnosis and the correct laboratory.
</li><li>Obtains waivers and consents and documents thoroughly what procedures were performed and instruction given to patient using electronic medical record or following guidelines in Office Protocol.
</li><li>Appropriately prepares examination rooms immediately after patient&rsquo;s visits. Maintains rooms stocked with supplies and are disinfected on daily based on Office Protocol.
</li><li>Assures the patient is checked out and has been provided the Patient Summary Plan. Reviews the Patient Summary Plan to assure the patient clearly understands all instructions based on direction from providers.
</li><li>Exhibits tact, courtesy, respect, cooperation and support in every aspect of their job when with patients, staff and providers always adhering to
</li><li>Perform duties with speed and accuracy while observing the guidelines set forth by OSHA, HIPPA, DHS, CLIA, EPA and specific contracts.
</li><li>Other duties assigned that are reasonably associated with the essential functions of the job as requested by Practice Manager.</li></ul><br>
<div></div>
</div></div><p></p><div><div><p><b>POSITION REQUIREMENTS</b></p><p><b>
A. Education</b></p><ul><li>
High School diploma or equivalent required. Candidates with at least five (5) years of experience will be considered in lieu of diploma.
</li><li>Medical Assistant Diploma/Certificate from accredited school
</li><li>Certified Medical Assistant (CMA) Certification preferred
</li><li>BLS certified and knowledge of emergency procedures
</li><li>Maintaining certification by completing CME&rsquo;s and keeping certifications up to date.
</li></ul><p><b>B. Qualifications/Experience
</b></p><ul><li>Minimum of one (1) year experience in a medical practice environment.
</li></ul><p><b>C. Special Skills/Knowledge
</b></p><ul><li>Knowledge of medical technology, procedural terminology and diagnostic codes.
</li><li>Ability to maintain a professional and patient care oriented attitude.</li></ul></div></div></div><p></p>
<br><div><div><div>Know someone at MLK Community Healthcare?<br>
<br>
<br>
</div><div></div><br>
<div><div><b>Equal Rights Employer</b><br>
<br>
Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment.<br>
<br>
<br>
<b>MLK Community Healthcare</b><br>
1680 E 120th Street<br>
Los Angeles, CA 90059<br>
Tel: 424-338-8000<br>
Email: info@mlkch.org<br>
www.mlkch.org</div></div></div></div>

Medical Assistant (Full Time) - MOB Clinic

Demant

<div>Overview:<div></div><p><br>
This position will be responsible for managing and directing all field sales activities to maintain and develop unit and dollar sales in the assigned territory. The Territory Manager will create and execute a Quarterly Account Plan (QAP) that will focus on top accounts and high value opportunities. The QAP will also require the territory manager to track market conditions, sales opportunities, and threats from competitors to increase territory sales. Individual will also be responsible for training surgeons and ancillary medical personnel on all proprietary implantable devices, equipment, and surgical procedures in the operating room. This position requires fiscal budget responsibility, ability to operate in a fast-paced and demanding work environment and working nights and weekends when required.</p><p></p><p><b><br>
The ideal candidate will be based in Northern California as the territory consists of the SF Bay area, Greater Sacramento, and Reno, NV.</b></p>
Responsibilities:
<ul><li>Effectively plan and build relationships to conduct sales presentations, meeting customers in person on a daily basis.
</li><li>Meet with existing customers and high value prospects to provide detailed sales presentations including technical understanding of products, anatomy, and hearing loss.
</li><li>Work with Regional Director to develop and coordinate sales strategies and plans.
</li><li>Provide technical expert level surgical training and operating room support to physicians and ancillary staff
</li><li>Work alongside Clinical Specialist to execute QAP and coordinate customer visits and responsibilities. Liaise between the company and the customers to maintain contracts on pricing, service, contracting, and new product additions.
</li><li>Generate and develop outside businesses accounts, through cold calling, to increase opportunity funnel.
</li><li>Regularly update all customers within designated territory on product modifications, changes, and enhancements.
</li><li>Attend and pass assessments of all trainings within designated time. Enhance up to date knowledge on new products, procedures, services, and tools by demonstrating in role play scenarios and at accounts.
</li><li>Maintain professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
</li><li>Effectively attending conferences and trade shows, both nationally and regionally.
</li><li>Use Business Intelligence and Salesforce analytic tools to maximize sales effectiveness and efficiency
</li><li>Prepare and present Sales/Marketing reports for Regional Director when requested.
</li><li>Perform updates and maintenance of accounts and customers including contact names, email, phone numbers and proper segmentation within Salesforce on a weekly basis.
</li><li>Provide and generate surgical quotes to customers for BAHS/implantable devices and follow up on those quotes to gain sales.
</li><li>Develop a time and territory management strategy and work closely with Clinical Specialist to fiscally manage the territory budget to maximize the impact in the market.
</li><li>Accurately identify customer needs and seek assistance on execution of plans as appropriate to maximize impact in region.
</li><li>Work to identify patient advocates and utilize them to provide mentoring opportunities with candidates and increase sales.
</li><li>Work closely with Education and Training to develop advanced training events when it meets the strategic need of the region.
</li><li>Identify referral sources, including other Demant organizations, within the region to engage in activities will positively affect sales.
</li></ul>Qualifications:
<ul><li>A minimum four-year college degree</li><li>
A minimum of 5 years of sales experience preferably in medical device/operating room field</li><li>
Experience within clinical settings including operating room support and/or sales of implantable hearing devices (BAHS/CI) is preferred but not required.</li><li>
Experienced in communicating, coaching, training surgeons and OR staff members.</li><li>
This Position requires extensive travel, at least 50%
</li></ul><p>We Create Trust &ndash; We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.</p><div><br>
</div><p>We are Team Players &ndash; We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals.</p><div><br>
</div><p>We Create Innovative Solutions &ndash; We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.</p><div><br>
</div><p>We Apply a Can-do attitude &ndash; We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.</p><p></p><div><br>
What we have to offer:</div><div>
Medical, dental, prescription, and vision benefits</div><div>
24/7 virtual medical care</div><div>
Employee Assistance Program for you and your family</div><div>
401(k) with company match</div><div>
Company-paid life insurance</div><div>
Supplemental insurance for yourself, your spouse/partner, and your children</div><div>
Short-term and long-term disability insurance</div><div>
Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care</div><div>
Pet Insurance</div><div>
Commuter accounts</div><div></div><div><br>
The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</div><div></div><div><i><br>
The pay range for this position is expected to be between $90000 to $100000 per year; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</i></div></div>

Territory Manager

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