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manager - ccu crisis readiness (del5) Jobs in Riyadh

manager - ccu crisis readiness (del5)

manager - ccu incident management (del5) Jobs in Riyadh

manager - ccu incident management (del5)

manager critical care unit

Qiddiya Investment Company

<div>The Qiddiya Investment Company is seeking a Manager - CCU Crisis Readiness to be responsible for ensuring that Qiddiya's City Command Unit is fully prepared to respond to large-scale crises, major incidents, and emergency scenarios. This role focuses on planning, preparedness, and exercising to build organizational resilience and ensure seamless crisis activation across the city's 12-asset operational model.
Key Responsibilities<ul><li>
Develop, maintain, and continuously improve crisis management plans, emergency response frameworks, and business continuity procedures for city-wide operations.</li><li>
Design, plan, and facilitate crisis simulation exercises, tabletop scenarios, and full-scale drills involving internal and external stakeholders.</li><li>
Conduct risk assessments and vulnerability analyses to identify gaps in crisis preparedness across city assets.</li><li>
Coordinate with government agencies, emergency services, and regulatory bodies to ensure alignment with national and local crisis management requirements.</li><li>
Establish and maintain crisis communication protocols, ensuring clear and timely information flow during major events.</li><li>
Lead after-action reviews following exercises and real events, producing recommendations for corrective action and capability improvement.</li><li>
Support the integration of crisis readiness standards into the operational readiness framework across all Qiddiya assets.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Emergency Management, Risk Management, Business Administration, or a related field; a Master&rsquo;s degree is preferred.</li><li>
Minimum 5 years of experience in crisis management, emergency planning, or business continuity within large-scale venues, cities, or critical infrastructure environments.</li><li>
Minimum 7 years of experience in crisis management, emergency planning, or business continuity within large-scale venues, cities, or critical infrastructure environments.</li><li>
Proven track record of designing and executing crisis exercises and drills at an organizational or multi-agency level.</li><li>
Deep understanding of crisis management frameworks (e.g., ISO 22301, ICS, NIMS) and regulatory compliance requirements.</li><li>
Excellent stakeholder management and coordination skills, with the ability to engage senior leadership and external agencies.</li><li>
Relevant certifications in crisis management, emergency planning, or business continuity are highly preferred.</li></ul> 

Benefits 
<ul>
<li>The opportunity to be part of one of Saudi Arabia&rsquo;s most ambitious city developments.</li>
<li>A role dedicated to a specific residential asset type, allowing you to build deep expertise in your area.</li>
<li>A fast-paced, high-impact environment where strategic thinking and execution excellence are highly valued.</li>
<li>Collaboration with global industry leaders in real estate development, architecture, and planning</li></ul></div>

Manager - CCU Crisis Readiness (DEL5)

<div>The Senior Manager - CCU Crisis Readiness is responsible for ensuring that Qiddiya's City Command Unit is fully prepared to respond to large-scale crises, major incidents, and emergency scenarios. This role focuses on planning, preparedness, and exercising to build organizational resilience and ensure seamless crisis activation across the city's 12-asset operational model.
Key Responsibilities
<ul><li>Develop, maintain, and continuously improve crisis management plans, emergency response frameworks, and business continuity procedures for city-wide operations.</li><li>
Design, plan, and facilitate crisis simulation exercises, tabletop scenarios, and full-scale drills involving internal and external stakeholders.</li><li>
Conduct risk assessments and vulnerability analyses to identify gaps in crisis preparedness across city assets.</li><li>
Coordinate with government agencies, emergency services, and regulatory bodies to ensure alignment with national and local crisis management requirements.</li><li>
Establish and maintain crisis communication protocols, ensuring clear and timely information flow during major even.</li><li>
Lead after-action reviews following exercises and real events, producing recommendations for corrective action and capability improvement.</li><li>
Support the integration of crisis readiness standards into the operational readiness framework across all Qiddiya assets.</li></ul> 

Requirements 
<ul><li>
Minimum 7 + years of experience in crisis management, emergency planning, or business continuity within large-scale venues, cities, or critical infrastructure environments.</li><li>
Proven track record of designing and executing crisis exercises and drills at an organizational or multi-agency level.</li><li>
Deep understanding of crisis management frameworks (e.g., ISO 22301, ICS, NIMS) and regulatory compliance requirements.</li><li>
Excellent stakeholder management and coordination skills, with the ability to engage senior leadership and external agencies.</li><li>
Relevant certifications in crisis management, emergency planning, or business continuity are highly preferred.</li></ul></div>

Senior Manager - CCU Crisis Readiness (DEL 3)

<div>Qiddiya Investment Company is seeking a dedicated and skilled Senior Manager - CCU Shift Manager to join our operational leadership team. In this essential role, you will be responsible for managing the City Control Unit (CCU) during shift operations, ensuring the safety, efficiency, and responsiveness of our attractions and facilities for all guests. Your leadership will play a crucial part in cultivating a remarkable visitor experience in our groundbreaking entertainment destination.
The Shift Manager leads on-shift operations from the City Command Unit (CCU), ensuring real-time coordination, compliance with standard operating procedures, and uninterrupted service delivery across all operational functions. The role acts as the primary escalation point during live operations, incidents, and disruptions, maintaining safety, service continuity, and stakeholder alignment across 24/7 city operations.
Key Responsibilities<ul><li>
Lead and coordinate all operational activities during assigned shifts from the CCU.</li><li>
Act as the primary escalation point for incidents, disruptions, and operational deviations.</li><li>
Conduct pre-, mid-, and post-shift briefings to ensure seamless handovers and continuity.</li><li>
Supervise CCU Operators and manage workload distribution across operational streams.</li><li>
Monitor shift performance and provide real-time guidance and decision support.</li><li>
Ensure adherence to safety protocols, SOPs, and operational procedures.</li><li>
Oversee incident identification, escalation, coordination, and closure.</li><li>
Identify emerging operational risks and escalate appropriately</li><li>
Coordinate in real time with field teams, emergency services, and other control centers.</li><li>
Monitor city operations using dashboards, CCTV, and digital monitoring tools.</li><li>
Ensure accurate logging of incidents, decisions, and shift activities.</li><li>
Provide timely and accurate operational updates to internal and external stakeholders.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Operations, Engineering, Facilities Management, Hospitality, or a related field.</li><li>
Minimum 5 years&rsquo; experience in operations, control room, or field environments.</li><li>
At least 2 years&rsquo; experience in a supervisory, coordination, or shift leadership role.</li><li>
Experience in shift-based operations and live incident handling environments.</li><li>
Shift-based role covering 24/7 operations.</li><li>
On-site presence within the City Command Unit (CCU).</li><li>
Reports to the CCU Director or Duty Director as per approved roster.</li><li>
Strong technical knowledge of CCU systems and operational processes.</li><li>
Proven leadership skills with the ability to motivate and lead teams effectively.</li><li>
Outstanding problem-solving and decision-making capabilities under pressure.</li><li>
Excellent communication skills, with the ability to engage and collaborate with diverse stakeholders.</li><li>
Willingness to work flexible hours, including nights, weekends, and holidays as needed.</li></ul></div>

Senior Manager - CCU Shift Manager (DEL5)

<div>The Senior Manager - CCU Incident Management serves as a frontline coordinator within the City Command Unit, responsible for monitoring, triaging, and managing operational incidents across all Qiddiya city assets. This role ensures that all incidents are detected, escalated, and resolved in a timely and structured manner to minimize disruption to guest experience and city operations
Key Responsibilities<ul><li>
Monitor real-time incident feeds, alarms, and communications across the City Command Unit's integrated operations platform.</li><li>
Triage and classify incidents according to severity levels and escalation protocols, ensuring appropriate response activation.</li><li>
Coordinate multi-agency and cross-functional response efforts, liaising with Security, Fire &amp; Life Safety, Medical, Facilities, and asset operators.</li><li>
Maintain accurate, real-time incident logs and post-incident documentation to support reporting and continuous improvement.</li><li>
Support the development and refinement of Standard Operating Procedures (SOPs) for incident response workflows.</li><li>
Participate in simulation exercises, tabletop drills, and after-action reviews to strengthen organizational readiness.</li><li>
Ensure compliance with Qiddiya's operational readiness standards and regulatory requirements during incident response.</li></ul> 

Requirements 
<ul><li>
Minimum 7 + years of experience in incident management, emergency operations, or command center environments within large-scale entertainment, hospitality, or urban operations settings.</li><li>
Demonstrated experience with integrated command and control systems, CCTV monitoring, and digital incident management platforms.</li><li>
Strong situational awareness, decision-making capability under pressure, and effective communication skills.</li><li>
Familiarity with ICS (Incident Command System) or equivalent frameworks.</li><li>
Relevant certifications in emergency management or incident command are desirable.</li></ul></div>

Senior Manager - CCU Incident Management (DEL 3)

<div>Qiddiya Investment Company is looking for a dedicated and skilled Manager - CCU Incident Management (DEL5) to be responsible for monitoring, triaging, and managing operational incidents across all Qiddiya city assets. This role ensures that all incidents are detected, escalated, and resolved in a timely and structured manner to minimize disruption to guest experience and city operations
Key Responsibilities<ul><li>
Monitor real-time incident feeds, alarms, and communications across the City Command Unit's integrated operations platform.</li><li>
Triage and classify incidents according to severity levels and escalation protocols, ensuring appropriate response activation.</li><li>
Coordinate multi-agency and cross-functional response efforts, liaising with Security, Fire &amp; Life Safety, Medical, Facilities, and asset operators.</li><li>
Maintain accurate, real-time incident logs and post-incident documentation to support reporting and continuous improvement.</li><li>
Support the development and refinement of Standard Operating Procedures (SOPs) for incident response workflows.</li><li>
Participate in simulation exercises, tabletop drills, and after-action reviews to strengthen organizational readiness.</li><li>
Ensure compliance with Qiddiya's operational readiness standards and regulatory requirements during incident response.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Emergency Management, Risk Management, Business Administration, or a related field; a Master&rsquo;s degree is preferred.</li><li>
Minimum 5 years of experience in incident management, emergency operations, or command center environments within large-scale entertainment, hospitality, or urban operations settings.</li><li>
Demonstrated experience with integrated command and control systems, CCTV monitoring, and digital incident management platforms.</li><li>
Strong situational awareness, decision-making capability under pressure, and effective communication skills.</li><li>
Strong understanding of IT service management frameworks such as ITIL.</li><li>
Proven track record in managing critical incidents and leading incident response teams.</li><li>
Excellent analytical and problem-solving skills.</li><li>
Strong communication and interpersonal skills, with the ability to work collaboratively across teams.</li><li>
Relevant certifications (e.g., ITIL certification, Certified Information Systems Security Professional (CISSP), or similar) are preferred.</li></ul> 

Benefits 
Offering a comprehensive compensation and benefits package.</div>

Manager - CCU Incident Management (DEL5)

Barco

<div>
 Barco Control Rooms business unit is making workflow and visualization solutions for the Control Room market since 1994 to help operators collect, visualize and share critical information for optimal mission-critical decision making. Today, we are still the number one choice for control room professionals who want to stay on top of their situational awareness with 12000+ installations for critical infrastructure and critical operations.
 
 
 Barco CTRL is our latest flagship software product. It is a simple, scalable and secure platform, that gives an operator full control over the information flow in an easy and intuitive way for faster and efficient decision making.
 
 
 
 Responsibilities
 
 
 
 As we expand KVM solution business in Saudi Arabia we are looking for a Business Development Manager who will be responsible for:
 
 
 <ul>
 <li>
 Market Development: Open doors to new end-user accounts within SAR region.
 
 
 
 </li>
 </ul>
 
 Relationship Building
 
 : Leverage industry contacts and networks to penetrate the market.
 
 
 <ul>
 <li>
 Sales Activities:
 </li>
 <ul>
 <li>
 Conduct product presentations and demos.
 </li>
 <li>
 Highlight unique selling propositions of Barco&rsquo;s KVM solutions.
 </li>
 </ul>
 </ul>
 
 Strategic Contribution
 
 : Support Barco&rsquo;s transition from large video wall solutions to operator-focused KVM solutions.
 
 
 <ul>
 <li>
 Project-Based Selling:
 </li>
 <ul>
 <li>
 Focus on integrated solutions rather than off-the-shelf products.
 </li>
 <li>
 Understand AV/IT integration for complex projects.
 
 
 </li>
 </ul>
 </ul>
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Minimum 5 years of sales experience in KVM industry ( keyboard, video, Mouse).
 </li>
 <li>
 Strong technical sales background.
 </li>
 <li>
 Sales Experience in Saudi Arabia
 </li>
 <li>
 Hunting mindset to grow the end customer base
 </li>
 <li>
 Ability to engage with end users
 </li>
 </ul>
</div>

Business Development Manager

<div>The Operations Manager is responsible for overseeing the day-to-day operational performance and coordination of Qiddiya's city assets. This role serves as a critical link between strategic planning and operational execution, ensuring that all city operations are delivered efficiently, safely, and in alignment with the guest experience standards and operational readiness objectives. 
Requirements<ul><li> 
Manage and coordinate daily city operations across multiple assets, ensuring seamless service delivery and adherence to operational KPIs.</li><li>Oversee the implementation and continuous improvement of Standard Operating Procedures (SOPs) and operational policies across assigned areas of responsibility.</li><li>Act as a primary coordination point between the City Command Unit, Security, Fire &amp; Life Safety, Facilities, and asset-level operational teams.</li><li>Monitor operational performance metrics, identify areas for improvement, and drive corrective actions to maintain operational excellence.</li><li>Support the planning and execution of major events, seasonal activations, and phased asset openings from an operational readiness perspective.</li><li>Lead or contribute to operational readiness assessments, pre-opening checklists, and testing &amp; commissioning activities.</li><li>Manage vendor and contractor relationships for operational services, ensuring compliance with contractual SLAs and quality standards.</li><li>Prepare operational reports, dashboards, and briefings for senior leadership and cross-functional stakeholders.</li></ul>
Key Qualifications &amp; Experience<ul><li>Minimum 8&ndash;10 years of progressive experience in operations management within large-scale entertainment, hospitality, mixed-use developments, or urban operations environments.</li><li>Demonstrated ability to manage cross-functional teams and coordinate complex operational processes across multiple stakeholders.</li><li>Strong understanding of operational readiness methodologies, testing &amp; commissioning, and pre-opening planning.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Experience operating in the GCC region and familiarity with Saudi Vision 2030 giga-projects is highly advantageous.</li><li>Manage and coordinate daily city operations across multiple assets, ensuring seamless service delivery and adherence to operational KPIs.</li><li>Oversee the implementation and continuous improvement of Standard Operating Procedures (SOPs) and operational policies across assigned areas of responsibility.</li><li>Act as a primary coordination point between the City Command Unit, Security, Fire &amp; Life Safety, Facilities, and asset-level operational teams.</li><li>Monitor operational performance metrics, identify areas for improvement, and drive corrective actions to maintain operational excellence.</li><li>Support the planning and execution of major events, seasonal activations, and phased asset openings from an operational readiness perspective.</li><li>Lead or contribute to operational readiness assessments, pre-opening checklists, and testing &amp; commissioning activities.</li><li>Manage vendor and contractor relationships for operational services, ensuring compliance with contractual SLAs and quality standards.</li><li>Prepare operational reports, dashboards, and briefings for senior leadership and cross-functional stakeholders.</li></ul></div>

Manager - Operations Manager

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