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manager legal collection

Money Fellows

<div>
 The Legal Collection Manager leads all legal activities related to payments, collections, settlements, and customer transactions. The role ensures compliance with financial regulations, mitigates legal risks, and supports business operations through sound legal advice, governance, and effective stakeholder management.
 <br/>
 <br/>
 <ul>
  <li>
   Lead and oversee all legal matters related to collections, settlements, and customer transactions, ensuring full compliance with local and international financial regulations and central bank requirements
  </li>
  <li>
   Draft, review, and negotiate contracts with payment service providers, banks, fintech partners, and other stakeholders, safeguarding the company's legal and commercial interests
  </li>
  <li>
   Provide legal guidance on new products and initiatives, particularly in payments and digital financial services, ensuring regulatory alignment and risk mitigation
  </li>
  <li>
   Manage regulatory interactions and audits, including licensing processes and submissions to authorities, while maintaining strong relationships with regulators and external counsel
  </li>
  <li>
   Develop and implement legal policies and frameworks to minimize risk exposure, enhance compliance awareness, and train internal teams on legal and regulatory requirements
  </li>
  <li>
   Handle disputes and customer claims related to payments and collections, providing legal direction on settlements, litigation, and enforcement actions
  </li>
  <li>
   Monitor regulatory and industry developments in fintech and payments, assess their business impact, and collaborate with Compliance and Risk teams to strengthen governance and operational controls
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Law (Master's degree or LL.M preferred)
  </li>
  <li>
   8-10 years of legal experience in financial services, fintech, or banking
  </li>
  <li>
   Strong understanding of payment systems, collections, and regulatory frameworks
  </li>
  <li>
   Experience managing regulatory relationships and external counsel
  </li>
  <li>
   Excellent contract negotiation and stakeholder management skills
  </li>
  <li>
   Strong business acumen and problem-solving abilities
  </li>
  <li>
   Fluency in English; Arabic is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 We care about your well-being from the start, whether you're a candidate or an employee as we embrace the concept of Psychological Safety.
 <br/>
 <br/>
 <ul>
  <li>
   Mental Well-being: We prioritize your mental health through open-door policies, skip-level meetings, and thoughtfully designed workspaces where you feel heard and valued
  </li>
  <li>
   Physical Health: Stay active and healthy with our gym allowance, healthy office snacks, and monthly nutritionist consultations.
  </li>
  <li>
   Social Wellness: Stay connected through fun team-building activities, engaging town halls, and collaborative workspaces that spark innovation.
  </li>
  <li>
   Financial Empowerment: Competitive salaries, pension plans, and exclusive employee discounts on our Circles help you achieve financial stability.
  </li>
  <li>
   Growth Opportunities: Take advantage of workshops, mobility programs, and internal transfers to advance your career and thrive with us.
   <br/>
   <br/>
  </li>
 </ul>
 Join us and grow in a community that supports every aspect of your wellness!
</div>


Manager Legal Collection

<div>
 <p>
  Function Summary
 </p>
 <p>
  The Collections Manager is responsible for leading and managing the receivables and collections function within the finance division, with a strong focus on timely recovery of outstanding payments and minimization of credit risk particularly related to real‑estate sales, client contractual obligations, and installment plans. This role ensures efficient collection strategies, fosters positive customer relationships, optimizes cash flow, and supervises the collections team while ensuring compliance with company policies and regulatory requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities:
 </p>
 <ul>
  <li>
   Develop and implement strategic collection plans and policies that align with company objectives and real‑estate payment structures.
  </li>
  <li>
   Oversee the follow‑up of outstanding receivables, installment payments, and agreements to reduce overdue balances.
  </li>
  <li>
   Coordinate with Sales, Legal, and Finance teams to resolve payment disputes, clarify contract terms, and ensure effective debt recovery.
  </li>
  <li>
   Review aging reports and performance dashboards, analyze data trends, and recommend actions to improve collections efficiency.
  </li>
  <li>
   Ensure compliance with company policies, accounting standards, and relevant legal guidelines affecting collections.
  </li>
  <li>
   Prepare and present regular reports on collections performance, risks, and recovery outcomes to the Financial Controller.
  </li>
  <li>
   Implement improvements and process automation to enhance operational efficiency and reduce manual effort.
  </li>
  <li>
   Maintain positive customer relationships by representing the company professionally during negotiations and dispute solutions.
  </li>
  <li>
   Lead, mentor, and manage the collections team to achieve collection targets and performance indicators.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Key Performance Indicators (KPIs):
 </p>
 <ul>
  <li>
   Collections Efficiency: Achieve or exceed receivable collection targets within set timeframes.
  </li>
  <li>
   Receivables Aging: Reduce overdue balance levels per agreed targets.
  </li>
  <li>
   Cash Flow Contribution: Improve cash flow stability through timely payment recoveries.
  </li>
  <li>
   Dispute Resolution: Reduce dispute escalation and settlement times.
  </li>
  <li>
   Operational Effectiveness: Enhance collection processes, including automation and reporting improvements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Knowledge, Skills, and Competencies:
 </p>
 <p>
  <strong>
   - Education:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Accounting, Finance, or related field.
  </li>
  <li>
   Professional certification (CPA, CMA, ACCA) is preferred.
  </li>
 </ul>
 <p>
  <strong>
   - Previous Experience:
  </strong>
 </p>
 <ul>
  <li>
   10-15 years of experience in collections or accounts receivable management.
  </li>
 </ul>
 <p>
  <strong>
   - Special requirements:
  </strong>
 </p>
 <ul>
  <li>
   Strong leadership and team management skills.
  </li>
  <li>
   Excellent negotiation, communication, and customer‑focused skills.
  </li>
  <li>
   Analytical ability to monitor performance and identify collection risks.
  </li>
  <li>
   High attention to detail, governance, compliance mindset, and problem‑solving ability.
  </li>
 </ul>
 <p>
 </p>
</div>


Collections Manager

البنك التجاري الدولي

<div></div><div><div>Description<div>
</div><div>
Job Purpose</div><div>
To collect the overdue and over limit amounts from assigned customers segments who failed to meet due dates to minimize delinquency and control flow through into higher buckets by doing outgoing calls to those customers.</div><div>
Description</div><div>
Payments Collection</div><div>
1. Check status of respective customers arrears (i.e. Credit card, Loans, or Auto &amp; Mortgage) &amp; prepare required data prior phone calls</div><div>
2. Conduct phone calls with arrears customers, record the outcome of phone calls in the work cards or system</div><div>
3. Negotiate arrears settlements and report actions to be taken &lsquo;partial payment, rescheduling or turning case to legal to the team leader</div><div>
4. Organize filling / Documents properly to ensure easy access</div><div>
5. Finalize daily transactions, and refer any back log to the collection supervisor</div><div>
Policies, processes, and procedures</div><div>
6. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</div><div>
Day to day operations</div><div>
7. Follow the day-to-day operations related to own jobs in the Collection &amp; Recovery department to ensure continuity of work</div><div>
Compliance</div><div>
8. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</div><div></div><div><br>
</div></div><div>
Qualifications<div>
</div><div>
Qualifications &amp; Experience</div><ul><li>Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or related fields</li><li>0 to 2 years of experience</li><li>Understands the principles of accounting and cost-effectiveness</li></ul><div>
Skills</div><ul><li>Good command of English language beside Arabic</li><li>Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit</li><li>Keen for new experience, responsibility and accountability</li><li>Communication Skills</li><li>Must be adept in use of basic software such as Office, and ideally Access, Internet and email</li></ul><div></div><div><br>
</div></div><div>
Primary Location: Egypt-Cairo-MERRYLAND</div><div>
Work Locations: MERRYLAND</div><div>
Job: Front Liner</div><div>
Organization: RISK</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

PERSONAL LOANS COLLECTOR

Wadi Degla Developments

<div>
 <p>
  Are you passionate about creating vibrant and well-managed residential communities? Do you thrive in a customer-centric role where you can make a meaningful impact on residents&rsquo; experiences?
  <strong>
   Wadi Degla Developments
  </strong>
  is looking for a
  <strong>
   Community Manager
  </strong>
  to oversee and enhance the residential community experience at our
  <strong>
   Cairo
  </strong>
  projects.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  As a
  <strong>
   Community Manager
  </strong>
  , you will be responsible for managing post-handover client relations, ensuring smooth operations, handling customer inquiries, and fostering a strong sense of community within the residential project. You will lead a dedicated team to maintain high service standards, enhance customer satisfaction, and ensure the community operates efficiently and profitably.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Resident &amp; Community Engagement:
  </strong>
 </p>
 <ul>
  <li>
   Act as the main point of contact for homeowners and residents, addressing their needs, inquiries, and concerns.
  </li>
  <li>
   Ensure timely handling of all customer service requests, inquiries, and complaints while maintaining service quality standards.
  </li>
  <li>
   Foster a strong sense of community by organizing events, giveaways, and resident engagement activities.
  </li>
 </ul>
 <p>
  <strong>
   Community Operations &amp; Facility Management:
  </strong>
 </p>
 <ul>
  <li>
   Oversee the daily operations of the project, ensuring service quality, adherence to community regulations, and compliance with established KPIs.
  </li>
  <li>
   Conduct regular site inspections to monitor the community&rsquo;s aesthetics, safety, and overall experience, ensuring all maintenance and enhancement needs are identified and addressed.
  </li>
  <li>
   Manage the rules, policies, and procedures related to community operations, property modifications, and resident violations.
  </li>
  <li>
   Supervise the access control system and security protocols to ensure a safe and well-maintained community.
  </li>
 </ul>
 <p>
  <strong>
   Revenue &amp; Financial Management:
  </strong>
 </p>
 <ul>
  <li>
   Handle and ensure the collection of maintenance fees, utilities, private garden upkeep fees, and other service charges.
  </li>
  <li>
   Monitor and manage any outstanding fees, taking necessary actions to ensure timely payments.
  </li>
 </ul>
 <p>
  <strong>
   Collaboration &amp; Coordination:
  </strong>
 </p>
 <ul>
  <li>
   Work closely with cross-functional teams (facilities management, security, legal, finance, customer service, and marketing) to address resident concerns and enhance community standards.
  </li>
  <li>
   Coordinate with the legal team regarding resident disputes, compliance issues, and policy enforcement.
  </li>
 </ul>
 <p>
  <strong>
   Enhancing the Community Experience:
  </strong>
 </p>
 <ul>
  <li>
   Oversee community upgrades and enhancements, including landscaping, signage, infrastructure maintenance, and resident-requested modifications.
  </li>
  <li>
   Ensure all community guidelines align with the project&rsquo;s design standards and resident expectations.
  </li>
  <li>
   Maintain and regularly update resident databases and community records on the system.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree in Business Administration, Hospitality, Real Estate Management, or a related field.
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <p>
  5-7 years in community management, customer relations, or real estate operations. Prior experience in managing residential compounds or hospitality projects is a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills &amp; Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Excellent customer service and communication skills
  </li>
  <li>
   Strong leadership and team management abilities
  </li>
  <li>
   Problem-solving and decision-making skills
  </li>
  <li>
   Ability to handle conflicts and resolve resident disputes professionally
  </li>
  <li>
   Strong organizational and planning capabilities
  </li>
  <li>
   Proficiency in Microsoft Office &amp; CRM system
   <strong>
    s
   </strong>
  </li>
 </ul>
</div>


Community Manager

Keys Recruiters

<div>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Assist in the
   <strong>
    daily follow-up of due and overdue invoices
   </strong>
   with customers via email and phone
  </li>
  <li>
   Maintain and update
   <strong>
    accounts receivable aging reports
   </strong>
  </li>
  <li>
   Support the
   <strong>
    Collections Officer
   </strong>
   in monitoring customer payment behavior
  </li>
  <li>
   Coordinate with
   <strong>
    Sales, Finance, and Legal
   </strong>
   teams regarding payment issues and disputes
  </li>
  <li>
   Prepare
   <strong>
    customer statements, reminders, and follow-up schedules
   </strong>
  </li>
  <li>
   Record collection activities, promises to pay, and customer communications in the system
  </li>
  <li>
   Assist in the
   <strong>
    reconciliation of customer accounts
   </strong>
   and invoice clarifications
  </li>
  <li>
   Flag
   <strong>
    high-risk or long-outstanding accounts
   </strong>
   for escalation
  </li>
  <li>
   Support month-end activities related to AR and collections reporting
  </li>
  <li>
   Ensure all collection activities comply with company policies and procedures
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Accounting, Finance, Business Administration
   </strong>
   , or related field
  </li>
  <li>
   <strong>
    1&ndash;3 years of experience
   </strong>
   in collections, accounts receivable, or finance support roles
  </li>
  <li>
   Basic understanding of
   <strong>
    invoicing, aging reports, and payment terms
   </strong>
  </li>
  <li>
   Good communication skills (English required; Arabic is a plus)
  </li>
  <li>
   Strong
   <strong>
    follow-up and coordination skills
   </strong>
  </li>
  <li>
   Attention to detail and accuracy
  </li>
  <li>
   Ability to work under pressure and meet deadlines
  </li>
  <li>
   Proficiency in
   <strong>
    Excel
   </strong>
   and ERP systems (SAP, Oracle, Odoo, or similar)
  </li>
 </ul>
</div>


Collection Assistant

Ecolab

<div>
 Ecolab is seeking an
 <strong>
  Associate Credit Representative
 </strong>
 who will be responsible for an assigned portfolio of accounts. In this role you will be accountable for managing all aspects of a portfolio which include collection activities necessary to reduce AR aging, DSO and mitigate risk for the company. This requires good written and verbal communication skills and applicable accounting, reconciliation, analytical and collection skills necessary to achieve the company and department objectives.
 <br/>
 <br/>
 <strong>
  What&rsquo;s In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
  </li>
  <li>
   The ability to make an impact and shape your career with a company that is passionate about growth
  </li>
  <li>
   The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Manage portfolio of customer accounts, working closely with sales to meet past due and DSO targets. Follow IMEA guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy &amp; procedures for collections, credit hold and credit risk to meet cash targets.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Establish and ensure monthly collection goals are integrated with total Saudi goals and targets flow to individual collectors.
  </li>
  <li>
   Implement strategies and deploy resources to meet collection targets and objectives.
  </li>
  <li>
   Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
  </li>
  <li>
   Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, Customer Relationships.
  </li>
  <li>
   Act as Escalation Leader for financial and customer issues
  </li>
  <li>
   Ensure team and individual goals on past due improvement are achieved.
  </li>
  <li>
   Monitor &amp; escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
  </li>
  <li>
   Lead &amp; support business AR specific policies, processes and improvement projects
  </li>
  <li>
   Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
  </li>
  <li>
   Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
  </li>
  <li>
   Ensure collection processes are documented and followed in compliance with SOX requirements.
  </li>
  <li>
   Develop succession planning for team, identifying training requirements and milestone targets
  </li>
  <li>
   Support internal and external audits as required.
  </li>
  <li>
   Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.
  </li>
  <li>
   Basic Qualifications
  </li>
  <li>
   Strong verbal and written communication in English.
  </li>
  <li>
   Previous experience in collections or customer facing role.
  </li>
  <li>
   Robust competency in Microsoft.
  </li>
  <li>
   Knowledge in working with database applications and ERP systems e.g., SAP.
  </li>
  <li>
   Ability to influence internally with key stakeholders and externally with customers.
  </li>
  <li>
   Preferred Qualifications
  </li>
  <li>
   University degree
  </li>
  <li>
   3-5 years of business experience in credit.
  </li>
  <li>
   Ability to influence without authority.
  </li>
  <li>
   Knowledge in working with database applications SAP.
  </li>
  <li>
   High level proficiency in Microsoft.
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Skills &amp; Competencies:
  </li>
  <li>
   Self -motivated; Assertive
  </li>
  <li>
   Proven record of meeting deadlines
  </li>
  <li>
   Process-orientation with customer focus
  </li>
  <li>
   Time management, organization, and prioritization skills
  </li>
  <li>
   Ability to apply judgment in problem solving
  </li>
  <li>
   Ability to ask probing questions to obtain necessary information
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Commitment to a Culture of Inclusion &amp; Belonging
  <br/>
  <br/>
 </strong>
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>


Credit Controller Associate

NAOS Solutions

<div>
 <p>
  <strong>
   NAOS Is HIRING: Tires Sales Manager
  </strong>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  The Tires Sales Manager is responsible for managing country-wide tire sales operations and collection activities in alignment with corporate goals. The role focuses on driving sales growth, achieving profitability targets, maintaining healthy cash flow, and expanding market presence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary of Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Drive sales productivity and achieve country-wide sales and profitability targets.
  </li>
  <li>
   Develop and execute strategies to grow the client base and convert sales opportunities.
  </li>
  <li>
   Ensure high customer service standards and maintain strong customer relationships.
  </li>
  <li>
   Manage sales operations, inventory levels, collections, and cash flow effectively.
  </li>
  <li>
   Lead, develop, and train the sales team to maximize performance and productivity.
  </li>
  <li>
   Monitor market competition, pricing, and market trends to maintain competitiveness.
  </li>
  <li>
   Identify expansion opportunities and coordinate feasibility studies with corporate teams.
  </li>
  <li>
   Oversee warehouse operations, control stock movement, and manage slow-moving inventory.
  </li>
  <li>
   Review sales and collection performance, implementing corrective actions when needed.
  </li>
  <li>
   Ensure compliance with sales processes, policies, pricing, and approval procedures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Automotive Engineering, Finance, Business Administration, Marketing, or a related field.
  </li>
  <li>
   Master&rsquo;s degree is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong command of
   <strong>
    English and Arabic
   </strong>
   (written and spoken).
  </li>
  <li>
   Proficiency in
   <strong>
    Microsoft Office Suite
   </strong>
   .
  </li>
  <li>
   Strong leadership and team management capabilities.
  </li>
  <li>
   Proven ability to develop and execute business plans and sales strategies.
  </li>
  <li>
   Solid understanding of customer and market dynamics.
  </li>
  <li>
   Strong
   <strong>
    tires market knowledge
   </strong>
   .
  </li>
  <li>
   <strong>
    Must own a car.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    5 years of experience
   </strong>
   in the same or a similar managerial role.
  </li>
 </ul>
 <p>
 </p>
</div>


Head of Sales - Tires

Explore 914+ Manager legal collection in Egypt this January. Find roles across top companies and apply now to boost your career.