manager of operations

Elite Events

Operations ManagerExceptional Projects Management &amp; Consultancy Company Riyadh, Saudi ArabiaPosition OverviewThe Operations Manager is responsible for overseeing and optimizing the operational performance of the company across three primary departments:Business Development - Digital Marketing - Administration.The role focuses on training staff, implementing operational systems, monitoring performance, and ensuring smooth coordination between departments to support the company&rsquo;s growth and client acquisition goals.The Operations Manager ensures that internal processes, staff performance, and operational standards are aligned with the strategic objectives of the company.Key Responsibilities:1. Department Operations OversightSupervise and coordinate the daily operations of the following departments:Business Development<ul><li>Oversee sales activities and client acquisition strategies</li><li>Monitor lead generation and conversion performance</li><li>Implement structured sales processes and pipelines</li><li>Ensure proper client follow-up and relationship management</li><li>Review proposals, quotations, and client engagement procedures</li><li>Develop and monitor sales targets and KPIs</li></ul>Digital Marketing<ul><li>Supervise digital marketing campaigns and strategies</li><li>Monitor performance of social media, website traffic, and lead generation campaigns</li><li>Ensure alignment between marketing activities and business development goals</li><li>Oversee content creation, advertising campaigns, and brand positioning</li><li>Review marketing analytics and adjust strategies accordingly</li></ul>Administration<ul><li>Oversee day-to-day administrative operations of the company</li><li>Ensure proper documentation, filing systems, and internal communication procedures</li><li>Coordinate office logistics and operational support functions</li><li>Ensure compliance with internal company policies and operational standards</li></ul>2. Staff Training &amp; Development<ul><li>Develop and implement training programs for employees across all departments</li><li>Create Standard Operating Procedures (SOPs) for key operational processes</li><li>Train new employees on company systems, workflows, and operational expectations</li><li>Conduct regular performance coaching and skill development sessions</li><li>Identify operational gaps and provide targeted training to improve efficiency</li></ul>3. Process Optimization<ul><li>Design and implement operational systems that improve efficiency and productivity</li><li>Establish clear workflows between departments</li><li>Identify operational bottlenecks and implement solutions</li><li>Standardize processes to ensure consistency in service delivery</li></ul>4. Performance Monitoring &amp; KPIs<ul><li>Establish and monitor departmental performance metrics</li><li>Track operational efficiency and employee productivity</li><li>Prepare operational performance reports for company management</li><li>Ensure departments meet defined targets and growth objectives</li></ul>5. Interdepartmental Coordination<ul><li>Ensure effective communication and collaboration between Business Development, Marketing, and Administrative teams</li><li>Align departmental efforts toward common business objectives</li><li>Support management in implementing strategic initiatives</li></ul>6. Reporting &amp; Strategic Support<ul><li>Report operational performance and departmental progress to senior management</li><li>Provide insights and recommendations to improve company performance</li><li>Assist in developing operational strategies to support company expansion</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Marketing, or related field</li><li>3&ndash;7 years of experience in operations management, business development, or administrative management</li><li>Strong leadership and team management skills</li><li>Experience in developing operational processes and training programs</li><li>Strong analytical and organizational abilities</li><li>Excellent communication and problem-solving skills</li></ul>Key Skills<ul><li>Operations Management</li><li>Sales &amp; Business Development Strategy</li><li>Digital Marketing Understanding</li><li>Staff Training &amp; Development</li><li>Process Design &amp; SOP Development</li><li>Performance Monitoring &amp; KPI Management</li><li>Leadership &amp; Team Coordination</li></ul>Preferred Experience<ul><li>Experience working in consultancy, project management, interior design, fitout contracting or service-based companies</li><li>Experience in sales process development and digital marketing analytics</li><li>Experience managing multi-department operations</li></ul>Reporting LineThe Operations Manager reports directly to the Company Director / General Manager.www.exceptional-pm.comJob Type: Full-time

Operations Manager

Qiddiya Investment Company

<div>Qiddiya Investment Company is seeking a highly motivated Manager - Operational Readiness to lead and ensure the successful preparation and execution of operational plans for its ambitious projects. This role is crucial in guaranteeing that all operational elements are in place to support smooth project launches and high-quality guest experiences.
Key Responsibilities<ul><li>
Develop, implement, and oversee operational readiness plans aligned with project timelines and organizational goals.</li><li>
Coordinate with project teams, stakeholders, and various departments to identify operational needs and address potential gaps.</li><li>
Conduct comprehensive operational readiness assessments to ensure all systems, processes, and resources are prepared for launch.</li><li>
Lead the development and delivery of training programs for operational teams to ensure readiness and adherence to standards.</li><li>
Establish and track KPIs related to operational performance and readiness, driving continuous improvement.</li><li>
Identify risks and develop mitigation strategies to prevent operational issues during project rollouts.</li><li>
Promote a guest-centric culture that emphasizes excellence in service delivery and operational efficiency.</li></ul> 

Requirements<ul><li> 
Bachelor's degree in Business, Operations Management, Hospitality, or related field.</li><li>Minimum 5 years of experience in operational readiness, operations management, or similar roles, ideally within the entertainment or hospitality sectors.</li><li>Proven ability to manage cross-functional teams and drive complex projects to successful completion.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Experience in developing and implementing training and development programs.</li><li>Ability to work effectively in fast-paced environments and manage multiple priorities.</li><li>Familiarity with Saudi Arabian culture, business practices, and regulatory environment would be advantageous.</li></ul></div>

Manager - Operational Readiness

<div>At Qiddiya Investment Company, we are pioneering the future of entertainment, sports, and culture in Saudi Arabia through our ambitious Vision 2030 giga-project. As we develop this world-class destination, we seek motivated professionals to join us in creating a vibrant and diverse community with a lasting legacy. The Manager - Operations Audit will play a critical role in enhancing operational effectiveness by leading audit activities that identify opportunities for improvement, ensure compliance, and mitigate risks across various business functions.
The Manager - Operations Audit will be responsible for planning, conducting, and overseeing operational audits, evaluating internal controls, and collaborating with stakeholders to implement corrective actions. This role demands strong analytical skills, attention to detail, and the ability to foster a culture of continuous improvement and compliance within the organization.
Key Responsibilities:<ul><li>
Develop and execute operational audit plans in alignment with corporate objectives.</li><li>
Assess effectiveness and adequacy of internal controls, risk management, and governance processes.</li><li>
Identify operational inefficiencies, risks, and compliance gaps, recommending practical improvements.</li><li>
Prepare detailed audit reports with findings, including actionable recommendations for management.</li><li>
Collaborate with business units to support implementation of audit recommendations and track progress.</li><li>
Ensure compliance with internal policies, procedures, and regulatory requirements.</li><li>
Conduct follow-up audits to verify remediation and continuous improvement.</li><li>
Stay updated with industry best practices and regulatory changes relevant to operational audit.</li><li>
Support training and awareness programs on control processes and risk management for business teams.</li></ul> 

Requirements 
Qualifications and Experience:<ul><li>
Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field.</li><li>
Certified Internal Auditor (CIA) or equivalent professional certification preferred.</li><li>
Minimum 5 years of experience in operational auditing or internal audit roles, preferably within large organizations or construction/mega projects.</li><li>
Strong knowledge of audit methodologies, risk assessment, and internal control frameworks.</li><li>
Excellent analytical, problem-solving, and communication skills.</li><li>
Ability to work collaboratively with multiple stakeholders and clients.</li><li>
High level of integrity, professionalism, and attention to detail.</li><li>
Proficiency in audit software and MS Office applications.</li></ul> 

Benefits 
Comprehensive benefits package</div>

Manager - Operations Audit

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyse performance and suggest process improvements to optimise work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardise shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent
 </li>
 <li>
 Experience in analyzing data to drive decisions
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Advanced proficiency in written and verbal English and local language
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working with multiple groups of stakeholders
 </li>
 <li>
 Experience in warehouse operations and logistics or equivalent
 </li>
 <li>
 Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3111843
</div>

Area Manager, FC Operations

ECEC East Consulting Engineering Company

<div>
 
 
 Position:
 
 Assistant Operations Manager
 
 
 
 Language Requirement:
 
 Arabic speaking
 
 
 
 Qualifications:
 
 
 
 
 1. Academic Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in engineering
 
 (Civil, Mechanical, Electrical, or Architectural) is mandatory.
 </li>
 <li>
 
 Registration:
 
 Must be a
 
 Consultant Engineer
 
 registered with the Saudi Council of Engineers (SCE). (Note: This is critical for local regulatory compliance and firm classification).
 </li>
 </ul>
 
 
 2. Professional Experience
 
 
 <ul>
 <li>
 
 Total Experience:
 
 Minimum of
 
 3 years
 
 of progressive experience in the engineering and consultancy sector.
 </li>
 </ul>
 
 
 3. Language &amp; Cultural Requirements
 
 
 <ul>
 <li>
 
 Language:
 
 Fluency in
 
 Arabic
 
 (writing, reading, and speaking) is mandatory for client negotiations and internal communication.
 </li>
 </ul>
 
 
 4. Certifications &amp; Licenses
 
 
 <ul>
 <li>
 
 Project Management Professional (PMP)
 
 from PMI.
 </li>
 </ul>
 
 
 5. Personal Attributes
 
 
 <ul>
 <li>
 
 Leadership:
 
 Ability to lead multicultural teams and act as a bridge between the technical engineering staff and the C-suite executives.
 </li>
 <li>
 
 Client Relations:
 
 Must possess a "Consultant's demeanor" with the ability to present to government clients (e.g., Ministries, AMANAs, Royal Commission).
 </li>
 <li>
 
 Problem Solving:
 
 Strong decision-making skills under pressure, particularly regarding project delays or technical disputes.
 </li>
 <li>
 
 Local Knowledge:
 
 Deep understanding of the Saudi market, including familiarity with government tenders (Etimad) and municipal approval processes.
 </li>
 </ul>
 
 
 
</div>

Assistant Operation Managers

<div>Qiddiya Investment Company is on the lookout for a proactive and experienced Manager for our SAP Application Operations team. This key position will have a significant impact on the efficiency and effectiveness of our SAP applications, ensuring that they support our strategic vision and operational goals.
Manages day-to-day SAP operations, ensuring smooth support, issue resolution, change execution, and end-user service quality. Works under the direction of the management to execute the SAP operations strategy.
Key Responsibilities<ul><li>
Daily SAP Support &amp; Operations Execution: - Manage L1&ndash;L3 operational support across assigned SAP modules. Drive issue resolution, troubleshooting, and coordination with different teams. Review SAP application performance, batch jobs, and integration queues.</li><li>
Incident, Request &amp; Problem Management: - Handle incidents, service requests, and root-cause analysis. Escalate high-impact issues to the management with recommended actions. Ensure SLAs and ITSM processes are followed.</li><li>
Change &amp; Configuration Management: - Execute change requests, validate functional configurations, and support testing. Prepare UAT, verify change quality, and coordinate transport movements.</li><li>
Operational Readiness Support: - Support release cycles, regression testing, cutover tasks, and environment readiness. Maintain documentation, knowledge base articles, and runbooks with the help of all team members.</li><li>
Stakeholder Communication: - Engage with business users on issues, changes, and UAT support. Provide weekly operations reports to the management.</li><li>
Vendor Coordination: - Follow up with Support and software vendors on tickets and escalations and track vendor actions</li><li>
Team Leadership: - Supervise SAP support team reporting to him. Allocate workload and ensure documentation quality.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>
7+ years of experience managing SAP application operations or similar roles.</li><li>
Proficient in SAP modules and tools, with a solid understanding of integration and functionality.</li><li>
Demonstrated experience in managing application support and service delivery.</li><li>
Strong analytical, troubleshooting, and problem-solving skills.</li><li>
Exceptional communication skills, with an ability to work collaboratively across teams.</li><li>
Experience in performance optimization and system monitoring is desirable.</li><li>
Relevant SAP certifications are a plus.</li></ul> 

Benefits 
Comprehensive benefits package</div>

Manager, SAP Application Operations

Qiddiya | القدية

<div>
 Qiddiya Investment Company is on the lookout for a proactive and experienced Manager for our SAP Application Operations team. This key position will have a significant impact on the efficiency and effectiveness of our SAP applications, ensuring that they support our strategic vision and operational goals.
 
 
 Manages day-to-day SAP operations, ensuring smooth support, issue resolution, change execution, and end-user service quality. Works under the direction of the management to execute the SAP operations strategy.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Daily SAP Support &amp; Operations Execution: - Manage L1-L3 operational support across assigned SAP modules. Drive issue resolution, troubleshooting, and coordination with different teams. Review SAP application performance, batch jobs, and integration queues
 </li>
 <li>
 Incident, Request &amp; Problem Management: - Handle incidents, service requests, and root-cause analysis. Escalate high-impact issues to the management with recommended actions. Ensure SLAs and ITSM processes are followed
 </li>
 <li>
 Change &amp; Configuration Management: - Execute change requests, validate functional configurations, and support testing. Prepare UAT, verify change quality, and coordinate transport movements
 </li>
 <li>
 Operational Readiness Support: - Support release cycles, regression testing, cutover tasks, and environment readiness. Maintain documentation, knowledge base articles, and runbooks with the help of all team members
 </li>
 <li>
 Stakeholder Communication: - Engage with business users on issues, changes, and UAT support. Provide weekly operations reports to the management
 </li>
 <li>
 Vendor Coordination: - Follow up with Support and software vendors on tickets and escalations and track vendor actions
 </li>
 <li>
 Team Leadership: - Supervise SAP support team reporting to him. Allocate workload and ensure documentation quality
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or a related field
 </li>
 <li>
 7+ years of experience managing SAP application operations or similar roles
 </li>
 <li>
 Proficient in SAP modules and tools, with a solid understanding of integration and functionality
 </li>
 <li>
 Demonstrated experience in managing application support and service delivery
 </li>
 <li>
 Strong analytical, troubleshooting, and problem-solving skills
 </li>
 <li>
 Exceptional communication skills, with an ability to work collaboratively across teams
 </li>
 <li>
 Experience in performance optimization and system monitoring is desirable
 </li>
 <li>
 Relevant SAP certifications are a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Explore 2189+ Manager of operations in Riyadh this May. Find roles across top companies and apply now to boost your career.

2189 manager of operations jobs In Riyadh

Operations Manager

Manager - Operational Readiness

Manager - Operations Audit

Area Manager, FC Operations

Assistant Operation Managers

Manager, SAP Application Operations

Manager, SAP Application Operations