sales manager

operations manager

finance manager

planning manager

operations coordinator

manager of operations

The Arab Lens

<div>Our client is a well-established organization seeking an experienced Operations Manager to oversee operational performance and ensure the efficient delivery of business objectives. The company is focused on improving operational efficiency, strengthening cross-functional collaboration, and maintaining high standards of service and execution.
The Role
The Operations Manager will lead day-to-day business operations while developing processes that improve productivity, quality, and overall organizational performance. Working closely with senior leadership, the successful candidate will ensure operational activities align with strategic objectives and support sustainable business growth.
Responsibilities<ul><li>
Lead and oversee daily operational activities across assigned business functions.</li><li>
Develop operational plans that support business objectives.</li><li>
Monitor operational performance using established KPIs.</li><li>
Identify opportunities to improve efficiency, productivity, and service quality.</li><li>
Develop and implement operational policies and procedures.</li><li>
Manage departmental budgets and resource allocation.</li><li>
Collaborate with Finance, HR, Procurement, and other departments to ensure operational alignment.</li><li>
Lead operational improvement and transformation initiatives.</li><li>
Monitor compliance with company policies, health and safety requirements, and regulatory standards.</li><li>
Prepare operational reports for senior management.</li><li>
Coach, develop, and manage operational teams.</li><li>
Support business continuity and risk management initiatives.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in Business Administration, Operations Management, Engineering, or a related discipline.</li><li>
8+ years of operational management experience.</li><li>
Demonstrated experience leading cross-functional teams.</li><li>
Strong understanding of operational planning and performance management.</li><li>
Excellent leadership, organizational, and decision-making skills.</li><li>
Experience implementing operational improvement initiatives.</li><li>
Strong analytical, communication, and stakeholder management capabilities.</li><li>
Experience within GCC markets is preferred.</li><li>
Fluency in English is required; Arabic would be considered an advantage.</li></ul></div>

Operations Manager

Shine Event Staffing

<div><h4 class="jobSectionHeader">Role Overview</h4>
As an Operations Manager at Shine, you will be responsible for planning, coordinating, and
executing client events from confirmation through successful completion. You will act as the
primary operational lead, ensuring staffing requirements, client expectations, timelines, and
event logistics are delivered to the highest standard.
Working closely with Business Development, Recruitment, Operations, and Event
Supervisors, you will oversee multiple projects simultaneously while maintaining Shine's
reputation for operational excellence and exceptional client service.<h4 class="jobSectionHeader">
Key Responsibilities</h4><h5 class="jobSectionHeader">
Project &amp; Event Management</h5><ul><li>
Manage the complete lifecycle of assigned events from project kickoff through post-event completion.</li><li>
Develop project timelines, staffing plans, and execution schedules.</li><li>
Coordinate with internal departments to ensure all event requirements are fulfilled.</li><li>
Monitor project milestones and proactively address operational risks.</li><li>
Ensure every event is delivered on time, within scope, and according to client expectations.</li></ul><h5 class="jobSectionHeader">
Client Relationship Management</h5><ul><li>
Serve as the primary point of contact for assigned clients during project execution.</li><li>
Conduct project briefings and planning meetings with clients.</li><li>
Communicate event updates, staffing confirmations, and operational changes.</li><li>
Resolve client concerns promptly while maintaining a high level of customer satisfaction.</li></ul><h5 class="jobSectionHeader">
Staffing &amp; Operations</h5><ul><li>
Collaborate with the Recruitment team to ensure appropriate staffing levels.</li><li>
Review staff allocations based on event requirements and client expectations.
</li><li>Coordinate with Event Supervisors to ensure successful on-site execution.</li><li>
Monitor attendance, shift coverage, replacements, and operational performance.</li></ul><h5 class="jobSectionHeader">
Event Execution</h5><ul><li>
Oversee event readiness before deployment.</li><li>
Ensure supervisors receive complete event briefings and documentation.</li><li>
Monitor live event operations and provide support when unexpected issues arise.</li><li>
Make real-time operational decisions to ensure successful event delivery.</li></ul><h5 class="jobSectionHeader">
Cross-Functional Collaboration</h5><h6 class="jobSectionHeader">
Work closely with:</h6><ul><li>
Business Development for project handovers.</li><li>
Recruitment for staffing fulfillment.</li><li>
HR for compliance and documentation.</li><li>
Finance regarding project budgets and payrolls.</li><li>
Marketing when required for branded activations.</li></ul><h6 class="jobSectionHeader">
Reporting &amp; Continuous Improvement</h6><ul><li>
Prepare post-event reports summarizing performance, staffing outcomes, client feedback, and lessons learned.</li><li>
Track project KPIs including staffing fulfillment, attendance, client satisfaction, and operational efficiency.</li><li>
Recommend process improvements to enhance event delivery and internal workflows.</li></ul><h4 class="jobSectionHeader">
Requirements</h4><h5 class="jobSectionHeader">
Education</h5><ul><li>
Bachelor's degree in Business Administration, Project Management, EventManagement, Hospitality, or a related field.</li></ul><h5 class="jobSectionHeader">
Experience</h5><ul><li>
3&ndash;5+ years of project management, event operations, hospitality, or staffing experience.</li><li>
Experience managing multiple projects simultaneously.</li><li>
Previous experience working with large teams in fast-paced environments is highly preferred.</li></ul><h4 class="jobSectionHeader">
Skills &amp; Competencies</h4><h5 class="jobSectionHeader">
Technical Skills</h5><ul><li>
Strong project planning and organizational skills.</li><li>
Excellent stakeholder management.</li><li>
Budget and resource planning.</li><li>
Risk assessment and problem-solving.</li><li>
Arabic and English proficiency.</li></ul><h5 class="jobSectionHeader">
Soft Skills</h5><ul><li>
Exceptional leadership and decision-making abilities.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to remain calm under pressure.</li><li>
Strong negotiation and conflict resolution skills.</li><li>
Highly organized with exceptional attention to detail.</li><li>
Customer-focused mindset.</li><li>
Ability to prioritize competing deadlines.</li></ul></div>

HungerStation | هنقرستيشن

<div>
 
 
 Key Accountability Areas
 
 
 
 
 
 
 
 Rider Operations
 
 
 <ul>
 <li>
 Develop effective processes to optimize delivery efficiency while ensuring rider satisfaction and adherence to regulations.
 </li>
 <li>
 Ensure operations run smoothly, efficiently, and in compliance with all relevant regulations.
 </li>
 <li>
 Manage rider equipment and uniforms.
 </li>
 <li>
 Monitor and control operational costs related to rider operations while maintaining service quality.
 </li>
 <li>
 Utilize technology and data to optimize delivery routes and improve efficiency.
 </li>
 <li>
 Identify opportunities to enhance rider operations through the implementation of new tools and systems.
 </li>
 <li>
 Develop and maintain key performance indicator (KPI) dashboards, providing regular reports to senior management on rider operations' performance, trends, and areas requiring attention.
 </li>
 <li>
 Manage the overall rider experience and communication such as Rider Pay, Rider NPS, rider churn rate, Rider&rsquo;s Early Life Cycle (New rider experience), and rider recruitment in regard to onboarding and training.
 </li>
 <li>
 Manage the rider support team and dispatch team in terms of SOPs and service Level.
 </li>
 <li>
 Manage and maintain rider earnings and CPO through rider payment system and incentives.
 </li>
 <li>
 Manage the communication channels of riders and rider app functionality.
 </li>
 <li>
 Increase the daily active rider&rsquo;s supply.
 </li>
 <li>
 Manage compliance with CITC.
 </li>
 </ul>
 
 
 
 
 
 Strategy &amp; Planning
 
 
 <ul>
 <li>
 Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Establish the plans for the respective functions/teams and provide inputs that support the Division&rsquo;s goals and objectives.
 </li>
 <li>
 Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.
 </li>
 <li>
 Measure and track the Division's OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
 </li>
 </ul>
 
 
 
 
 
 Governance and Resilience
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
 </li>
 <li>
 Participate in the identification and recruitment of key talents for the function.
 </li>
 <li>
 Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
 </li>
 <li>
 Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
 </li>
 </ul>
 
 
 
 
 
 Budget Management
 
 
 <ul>
 <li>
 Manage and own the budgeting cycle and provide input to the budgeting process.
 </li>
 <li>
 Ensure effective utilization of the function's budget, and report accurately on progress and challenges.
 </li>
 <li>
 Investigate and propose implementing strategies that result in a positive financial impact for HS.
 </li>
 <li>
 Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.
 </li>
 <li>
 Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.
 </li>
 </ul>
 
 
 
 
 
 Project Management
 
 
 <ul>
 <li>
 Lead and guide the project management team in planning and organizing divisional or functional projects for their respective divisions.
 </li>
 <li>
 Direct and control projects to ensure that project cycles are completed, and parameters (cost budget, timelines, scope, and quality) are met, monitored, and in line with the required quality and standards.
 </li>
 <li>
 Lead initiatives and growth projects aligning concerned functions for seamless execution.
 </li>
 </ul>
 
 
 
 
 
 Stakeholders' Relations
 
 
 <ul>
 <li>
 Establish and maintain good working relationships with the key stakeholders internally and externally.
 </li>
 <li>
 Inform stakeholders of the relevant HS's actions and decisions.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications/ Requirements
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 6 - 8 years of relevant experience.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Knowledge of relevant software and tools for route optimization and tracking.
 </li>
 <li>
 Leadership and team management
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, or a relevant field is required.
 </li>
 <li>
 A master&rsquo;s degree in a relevant field is preferred.
 </li>
 </ul>
 
 
 
 
 
 
</div>

Rider Operations Manager

Qiddiya | القدية

<div>
 Qiddiya Investment Company is seeking a motivated and detail-oriented Associate Director - Operational Readiness to support the delivery of operational readiness initiatives for world-class entertainment and cultural projects. In this role, you will play an essential part in coordinating cross-functional readiness activities, monitoring operational preparedness, and helping ensure smooth project launches that align with Qiddiya's vision and high standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support the development and execution of operational readiness plans to guarantee successful project openings
 </li>
 <li>
 Collaborate closely with project, operations, and training teams to integrate operational requirements and readiness milestones
 </li>
 <li>
 Assist in conducting readiness assessments, identifying gaps, risks, and areas for improvement, and recommend corrective actions
 </li>
 <li>
 Help coordinate and manage training programs for operational staff to ensure optimal preparedness
 </li>
 <li>
 Monitor key performance indicators (KPIs) related to operational readiness and provide regular updates to senior leadership
 </li>
 <li>
 Facilitate communication and alignment between stakeholders to promote a unified approach to operational readiness
 </li>
 <li>
 Contribute to developing best practices, tools, and processes to enhance efficiency and effectiveness of readiness efforts
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field
 </li>
 <li>
 At least 5-7 years of experience in operational readiness, project management, or operations within entertainment, hospitality, or large-scale project environments
 </li>
 <li>
 Proven ability to coordinate cross-functional teams and manage complex project timelines
 </li>
 <li>
 Strong analytical skills with a problem-solving mindset and attention to detail
 </li>
 <li>
 Excellent communication and interpersonal skills to collaborate effectively with a range of stakeholders
 </li>
 <li>
 Experience in organizing training programs and operational readiness activities is highly desirable
 </li>
 <li>
 Proficiency in project management tools and methodologies
 </li>
 <li>
 Understanding of the regional market and cultural context is an advantage
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Associate Director - Operational Readiness

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Store Manager | MAF LifeStyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Store Manager - Luxury fashion

Confidential Government

<div>
 
 
 Summary
 
 
 
 Drives an integrated approach to quality, safety, and customer/beneficiary experience across service operations, ensuring consistent delivery, regulatory compliance, and high satisfaction levels.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and manage quality standards and service delivery frameworks
 </li>
 <li>
 Ensure health, safety, and risk management compliance
 </li>
 <li>
 Monitor service performance and customer experience metrics
 </li>
 <li>
 Lead audits, inspections, and continuous improvement initiatives
 </li>
 <li>
 Analyze feedback and implement corrective and preventive actions (CAPA)
 </li>
 <li>
 Produce performance dashboards and executive reports
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 5&ndash;10 years of experience in quality, operations, or service excellence
 </li>
 <li>
 Experience in service-based or project-based environments
 </li>
 <li>
 Prior exposure to quality management, HSE, or customer experience is required
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, Quality Management, or related field
 </li>
 <li>
 Master&rsquo;s degree is a plus
 </li>
 </ul>
 
 
 
 
 
 Certifications (Preferred)
 
 
 <ul>
 <li>
 ISO 9001 Lead Auditor
 </li>
 <li>
 Six Sigma (Green Belt or Black Belt)
 </li>
 <li>
 NEBOSH / IOSH or equivalent safety certification
 </li>
 <li>
 Certified Quality Manager (CQM) or similar
 </li>
 </ul>
 
 
 
</div>

Quality, Safety & Impact Assurance Manager

Explore 359+ Manager of operations in Riyadh this August. Find roles across top companies and apply now to boost your career.

359 manager of operations jobs In Riyadh

Operations Manager

Operations Manager

Rider Operations Manager

Associate Director - Operational Readiness

Assistant Store Manager

Store Manager - Luxury fashion

Quality, Safety & Impact Assurance Manager