head of operations

area manager

commercial manager

logistics manager

warehouse operations manager - 3pl Jobs in Riyadh

warehouse operations manager - 3pl

manager of operations

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Promote a culture of safety and wellbeing
  </li>
  <li>
   Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
  </li>
  <li>
   Support and lead a team and handle administrative work alongside building and supporting a strong team culture
  </li>
  <li>
   Analyse performance and suggest process improvements to optimise work and improve customer service
  </li>
  <li>
   Collaborate with other managers to standardise shift processes
   <br/>
   <br/>
  </li>
 </ul>
 A day in the life
 <br/>
 <br/>
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 <br/>
 <br/>
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or equivalent
  </li>
  <li>
   Experience in data analysis
  </li>
  <li>
   Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  </li>
  <li>
   Advanced proficiency in written and verbal English and local language
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience working with multiple groups of stakeholders
  </li>
  <li>
   Experience in warehouse operations and logistics or equivalent
  </li>
  <li>
   Experience with Microsoft Office including Outlook, Word, and Excel
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq - Warehouse Branch
 <br/>
 <br/>
 Job ID: A3117234
</div>


Area Manager, Operations

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 <br/>
 <br/>
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Support, mentor, and motivate your salaried and hourly workforce
  </li>
  <li>
   Lead large-scope projects with site and regional impact
  </li>
  <li>
   Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  </li>
  <li>
   Manage safety, quality, productivity, and customer delivery promises
  </li>
  <li>
   Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  </li>
  <li>
   Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years of employee and performance management experience
  </li>
  <li>
   3+ years of performance metrics, process improvement or lean techniques experience
  </li>
  <li>
   Bachelor's degree or equivalent
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq - Warehouse Branch
 <br/>
 <br/>
 Job ID: A3036891
</div>


Operations Manager, FC Operations

Lenskart.com

<div><p><b>Location:</b> KSA (open between Riyadh and Jeddah)<br>
<b>Experience Required:</b> 7&ndash;8 years<br>
<b>Industry Preference:</b> Retail / Brand Management</p><p><b>
Note: Must be a Saudi National</b></p><p></p><h4 class="jobSectionHeader"><b>
About the Role</b></h4><p>
We are looking for a dynamic and experienced <b>Area Operations Manager</b> to lead and oversee day-to-day operations across our retail stores in the Kingdom of Saudi Arabia. The ideal candidate will bring <b>7&ndash;8 years of proven experience in retail or brand management</b>, with strong skills in operations, sales performance, team management, and customer experience.</p><p></p><h4 class="jobSectionHeader"><b>
Key Responsibilities</b></h4><p><b>
Revenue:</b></p><ul><li><p>
For your respective area, oversee <b>store performance, sales targets, and profitability</b>, implementing strategies to achieve growth.</p></li></ul><p><b>
Operations:</b></p><ul><li><p>
Drive operational excellence across all retail stores, ensuring alignment with brand standards and business objectives.</p></li><li><p>
Execution of VM and upkeep display standards</p></li><li><p>
Identify and implement strategies to achieve growth.</p></li><li><p>
Ensure compliance with <b>company policies, SOPs, and KSA market regulations</b>.</p></li><li><p>
Partner with marketing, merchandising, and supply chain teams to <b>optimize product availability and store execution</b>.</p></li><li><p>
Monitor Customer KPIs (NPS, Google Reviews, Customer Complaints) and provide data-driven insights.</p></li><li><p>
Support new store openings, expansion plans, and local brand-building initiatives.</p></li><li><p>
Identify opportunities to improve operational efficiency, reduce costs, and enhance customer engagement.</p></li></ul><p></p><p><b><br>
People:</b></p><ul><li><p>
Act as a bridge between the Operations Team and the Store Teams by taking key messages and disseminating in accordance to the cultural requirements.</p></li><li><p>
Own the metric of Attrition and Staff Retention - understand and resolve store level issues that people may face.</p></li><li><p>
Train staff in order to keep them abreast with the brand initiatives</p></li><li><p>
Guide the local operations team on the cultural nuances - and ways of operations</p></li><li><p>
Lead, coach, and develop store managers and frontline teams to deliver a <b>seamless customer experience</b>.</p></li></ul><p><b>
Partnerships:</b></p><ul><li><p>
Identify key opportunities like Institutions, Schools, Colleges - potential list of all partners</p></li><li><p>
Project manage end to end tie ups</p></li><li><p>
Ensure seamless execution in order to increase revenue and customer satisfaction.</p></li></ul><p></p><h4 class="jobSectionHeader"><b>
Requirements</b></h4><ul><li><p>
Must be a <b>Saudi National</b></p></li><li><p>
7&ndash;8 years of experience in <b>retail operations and / or brand management</b>, ideally within the <b>fashion, lifestyle, or consumer retail sector</b>.</p></li><li><p>
Strong understanding of the <b>KSA retail market and customer preferences</b>.</p></li><li><p>
Proven ability to lead multi-location operations and manage cross-functional teams.</p></li><li><p>
Excellent <b>leadership, communication, and stakeholder management skills</b>.</p></li><li><p>
Analytical mindset with strong business acumen and problem-solving abilities.</p></li><li><p>
Fluency in English &amp; Arabic is required</p></li></ul></div><p></p>

Area Operations Manager

Nokia Al Saudia

<div>
 <p>
  The
  <strong>
   NOC FO Operations Manager
  </strong>
  is responsible for leading the Network Operations Center Front Office team, ensuring uninterrupted monitoring and management of Radio Access Network (RAN) infrastructure across 2G, 3G, 4G, and 5G technologies. This role focuses on operational excellence, incident management, compliance, and driving digital transformation initiatives.
 </p>
 <p>
  <br/>
 </p>
 <strong>
  Key Responsibilities:
 </strong>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Operational Management:
   </strong>
   Oversee daily NOC Front Office operations, ensuring 24/7 network monitoring, incident detection, and initial response for RAN infrastructure.
  </li>
  <li>
   <strong>
    Incident Management:
   </strong>
   Manage identification, logging, diagnosis, and resolution of network incidents, escalating complex issues to Level 2/3 teams as required.
  </li>
  <li>
   <strong>
    Process &amp; Procedure Implementation:
   </strong>
   Develop and enhance SOPs, incident response plans, and escalation protocols for efficient operations.
  </li>
  <li>
   <strong>
    Communication &amp; Coordination:
   </strong>
   Act as the primary liaison during outages, ensuring timely updates to management, internal teams, and customers.
  </li>
  <li>
   <strong>
    Performance Monitoring &amp; Reporting:
   </strong>
   Utilize tools like Nokia NetAct to monitor KPIs/SLAs and prepare regular performance and incident reports for senior leadership.
  </li>
  <li>
   <strong>
    Team Leadership:
   </strong>
   Lead and mentor NOC analysts and technicians, manage shift schedules, and foster a culture of collaboration and continuous learning.
  </li>
  <li>
   <strong>
    Compliance &amp; Quality Assurance:
   </strong>
   Ensure adherence to industry standards, regulatory requirements (CST, FCC), and internal policies. Conduct audits and health checks.
  </li>
  <li>
   <strong>
    Digital Transformation &amp; Automation:
   </strong>
   Drive implementation of automation initiatives and ensure team compliance for smooth execution.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <strong>
  Required Skills &amp; Qualifications:
 </strong>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Experience:
   </strong>
   Extensive experience in network operations or telecommunications, with proven leadership in a NOC environment.
  </li>
  <li>
   <strong>
    Technical Knowledge:
   </strong>
   Strong understanding of RAN infrastructure, network protocols (TCP/IP, BGP), and monitoring tools. Experience in automation and digital transformation is a plus.
  </li>
  <li>
   <strong>
    Problem-Solving:
   </strong>
   Excellent analytical and troubleshooting skills for complex network issues.
  </li>
  <li>
   <strong>
    Soft Skills:
   </strong>
   Strong communication, leadership, and interpersonal abilities to manage teams and convey technical concepts to non-technical stakeholders.
  </li>
  <li>
   <strong>
    Education:
   </strong>
   Degree in Engineering, Telecommunications, or related field; vendor certifications preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Interested candidates can apply through linkedin or you can send your updated CV directly to recruitment@nokiasaudi.com
 </p>
</div>


NOC FO Operations Manager

Qiddiya Investment Company

<div><p><b>Position Overview</b></p><p>
The Assistant Manager &ndash; Design &amp; Delivery &ndash; Event Management Systems assists the Manager in designing, developing, and delivering IT applications for event management, accreditation, and related domains. The role collaborates with business stakeholders, vendors, and system integrators to ensure solutions support business objectives and optimize operational processes. Key systems include Event management, accreditation integrating to CRM for lead management, and integration to SAP for Accounts Receivable and end-to-end financial processing.</p><p></p><p><b>
Key Responsibilities</b></p><p></p><p><b>
Design &amp; Delivery</b></p><ul>
<li>
Support the design and delivery of event management systems, ensuring alignment with business needs and objectives.</li>
<li>Gather and analyze business requirements in collaboration with stakeholders, contributing to solution identification and tender processes.</li>
<li>Participate in workshops with users, vendors, and integrators to refine requirements, solution designs, and integration plans.</li>
<li>Contribute to detailed documentation, including requirements, solution architecture, test plans, and operational handover materials.</li>
<li>Support integration between Cvent, Microsoft CRM, SAP, and AR platforms to enable seamless event management, B2B lead handling, revenue entry, and billing/collections.</li>
<li>Assist in overseeing the complete delivery lifecycle, ensuring timely deployment and high-quality outcomes.</li>
</ul><p></p><p><b>
Operations &amp; Support</b></p><ul>
<li>
Coordinate with application operations teams to facilitate smooth handover and ongoing system support.</li>
<li>Provide Level 2 support for event management applications, collaborating with vendors for Level 3 issue resolution.</li>
<li>Monitor system performance, contribute to improvement initiatives, and proactively address operational risks.</li>
</ul><p>
Coordinate project schedules and resources to ensure continuity of operations and stakeholder satisfaction</p><p><b>
Requirements</b></p><p><b>
Experience</b></p><ul>
<li>
Bachelor&rsquo;s degree in Information Technology</li>
<li>5-7 years&rsquo; IT experience in application design, delivery, and support, preferably within event management, CRM, or finance integration domains.</li>
<li>Hands-on experience with event management platforms (preferably Cvent) and B2B CRM solutions (Microsoft CRM).</li>
<li>Proven ability to deliver and support integrations with SAP for revenue management and billing.</li></ul></div>

Assistant Manager - Event Management systems

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p><b>
Parsons is looking for an amazingly talented Assistant Project Operations Manager</b> to join our team to oversee and manage the operational aspects of a major infrastructure engagement based in Riyadh, Saudi Arabia.</p><p>
The ideal candidate will have experience in supporting operations management, preferably within the infrastructure or construction sectors, and a strong understanding of the Saudi Arabian business environment.</p><div></div><p><b>
What You'll Be Doing:</b></p><ul><li>
Support and deliver internal day-to-day operations to ensure the project runs smoothly and efficiently.</li><li>
Develop and implement operational policies and procedures.</li><li>
Support the management of sub-consultant contracts and internal procurement procedures.</li><li>
Team Coordination: Lead aspects of, and coordinate project teams with finance and human resources.</li><li>
Facilitate communication and collaboration among team members and stakeholders.</li><li>
Ensure compliance with local laws, regulations, and industry standards.</li><li>
Maintain up-to-date knowledge of regulatory changes and their impact on operations.</li><li>
Oversee internal project budgeting, forecasting, and financial reporting.</li><li>
Monitor project expenditures and optimize resource allocation.</li><li>
Work with the finance team to ensure financial goals are met.</li><li>
Identify areas for process improvement and implement best practices.</li><li>
Foster a culture of continuous improvement within the team.</li><li>
Build and maintain strong relationships with clients, partners, and local authorities.</li><li>
Address and resolve any issues or concerns raised by stakeholders.</li></ul><div></div><p><b>
What Desired Skills You'll Bring:</b></p><ul><li>
BSc. or MSc. Degree in a relevant subject is preferred.</li><li>
At least 6 years' experience in similar positions (Finance, Project Support, Project Operations).</li><li>
Strong understanding of the Saudi Arabian business landscape and regulatory environment.</li><li>
Excellent leadership and team management skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to work under pressure and handle multiple tasks simultaneously.</li><li>
Fluency in English is required; knowledge of Arabic is a plus.</li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Assistant Project Operations Manager

Enova by Veolia

<div>
 <p>
  <strong>
   <u>
    Job Purpose
   </u>
  </strong>
 </p>
 <p>
  To manage the facilities and operations within the assigned portfolio of assets/ buildings in the Kingdom of Saudi Arabia (KSA) while implementing best supplier and customer relationship management, facilities management, building energy services management, maintenance, and contract management practices that improve the overall operational efficiency of managed assets, maintain high customer satisfaction, and help achieve the company's business objectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Accountabilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Provide inputs to the development of the overall division strategy and participate in developing the KSA business unit strategy in line with the vision, mission, and business objectives of the company.
  </li>
  <li>
   Deliver the Operations Management strategy for the KSA portfolio of assets while ensuring contractual commitments are successfully met.
  </li>
  <li>
   Manage the effective achievement of the business unit&rsquo;s objectives through leading the Operations team in the KSA, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates&rsquo; and the business unit&rsquo;s performance.
  </li>
  <li>
   Contribute and assist the General Manager in defining an optimum structure for the division so that resources are optimally utilized and communication takes place in an efficient manner.
  </li>
  <li>
   Recommend and oversee the budget for the Operations business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.
  </li>
  <li>
   Lead and manage the KSA Operations department while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives.
  </li>
  <li>
   Discuss &ldquo;Side-Specific-Budgets&rdquo; with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers&rsquo; budgeting is as appropriate and as accurate as possible.
  </li>
  <li>
   Develop and monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.
  </li>
  <li>
   Monitor service delivery performance and lead the evaluation of suppliers&rsquo; performance within the KSA to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service.
  </li>
  <li>
   Monitor resource utilization within the KSA to ensure that the right number and talent is available for running operations (projects, civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.
  </li>
  <li>
   Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities (including maintenance to audio visual equipment, BMS, chillers, generators, HVAC, IT, etc.).
  </li>
  <li>
   Attend all coordination meetings with the tenants and contractors to discuss the progress of the fit out works and collect the required documentation, carry out an overall inspection after the completion of the fit out works, prepare the snag lists, and follow up on all rectification works needed.
  </li>
  <li>
   Monitor the process of quotation requests, and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.
  </li>
  <li>
   Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees&rsquo; availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.
  </li>
  <li>
   Manage customers&rsquo; expectations through clear communication and transparent work attitude in order to be consistent and to develop strong customer relationships.
  </li>
  <li>
   Receive escalated problems and complaints from the Call Centre and ensure that the necessary support and maintenance work is provided to customers in a timely fashion in order to resolve customers&rsquo; issues (pertaining to cooling, power, ventilation, plumbing, etc.) and maintain their high levels of satisfaction.
  </li>
  <li>
   Escort customers on daily tours within the premises/ facilities, listen to any feedback or complaints they might have, and delegate any work needed to the subordinates in order to provide customers with the necessary civil, mechanical, electrical, etc. support and maintenance support.
  </li>
  <li>
   Provide technical advice to customers and represent customers in technical interfaces with third parties (such as dealing with contractors conducting any construction work on premises while ensuring that they are delivering according to the agreement) as well as furnish customers with technical advice on improvement opportunities (such as reducing utility consumption and bills) in order to increase CSR awareness and contribute in achieving a greener environment.
  </li>
  <li>
   Manage the implementation and improvement of policies, guidelines, and processes for contract management and administration to ensure standards are set so that all business requirements are fulfilled while delivering a quality service to customers in line with the corporate strategy.
  </li>
  <li>
   Manage the process of revising contracts&rsquo; scope of work, renewing the contract while recommending changes, conducting pricing, and negotiating the contract with the customer while coordinating the Terms &amp; Conditions of the contract with the Legal department to ensure alignment with internal policies and any external laws and regulations.
  </li>
  <li>
   Lead and monitor the subcontracting of works (such as fire systems, gas, emergency lighting, vertical transportation, water treatment, tank cleaning, etc.), ensure that subcontractors fulfil their duties in an accurate manner and as per the agreed upon contractual clauses, and manage subcontractors&rsquo; evaluations and negotiations while ensuring that chosen subcontractors are approved by the relevant authorities to guarantee compliance with the regulatory framework (such as any approvals needed from the Civil Defense Department for fire-fighting systems).
  </li>
  <li>
   Ensure effective planning and implementation of HSEEQ inspections and audits in order to meet regulatory requirements and company standards.
  </li>
  <li>
   Monitor physical and documentation audits being conducted on subcontractors to ensure that work is being conducted properly and that customers are being served with the highest quality standards, and take the necessary actions upon the detection of unreported/ undisclosed variations and/ or poor performance to safeguard the company against any liabilities.
  </li>
  <li>
   Lead the audits of staff, customers, and suppliers to gather feedback and monitor satisfaction in order to improve the operations and facilities management services the company provides in KSA.
  </li>
  <li>
   Develop and ensure the implementation of division policies, procedures, and controls covering all areas of activity so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service.
  </li>
  <li>
   Ensure compliance to all relevant quality, health, safety, and environmental management policies, procedures, and controls across the department to guarantee employee safety, legislative compliance, delivery of high-quality products/ service and a responsible environmental attitude.
  </li>
  <li>
   Ensure that all departmental reports are prepared timely and accurately and meet KSA division requirements, policies, and standards.
  </li>
  <li>
   Present the Board as per requirements for reporting, controls, corporate governance, deployment of strategy. Act as an advisor to the board.
  </li>
  <li>
   Perform other related duties or assignments as directed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications, Experiences, Skills
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Electrical or Mechanical Engineering, preferably with a Master&rsquo;s degree in Management or Facilities Management; CMMS knowledge is also preferable
  </li>
  <li>
   12-15 years&rsquo; experience in operations management including 3-5 years in a managerial role; exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management
  </li>
 </ul>
</div>


Head of Operations

Explore 2622+ Manager of operations in Riyadh this November. Find roles across top companies and apply now to boost your career.