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manager operational risk

Commercial Bank International

<div>
 
 
 Job Purpose:
 
 
 
 To ensure the effective design, implementation, and maintenance of the Bank&rsquo;s Operational Risk Management Framework in alignment with regulatory requirements, internal policies, and enterprise-wide standards. The role provides independent second-line oversight of key operational risk activities, including RCSA validation, control testing, KRI reporting, business continuity management, and access management through close collaboration with Risk Champions. It is also responsible for monitoring and guiding the consistent application of the Operational Risk Framework across business units and control functions to strengthen the Bank&rsquo;s overall risk culture and resilience.
 
 
 
 
 
 
 Reports directly to:
 
 Vice President - Operational Risk, Business Continuity Management (BCM) and Fraud Prevention (FP)
 
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 &bull; Support the Bank-wide implementation of ORM program and Risk culture enhancement in all areas of Operational Risk including Business continuity Management (BCM) and Identity &amp; Access Management (IAM).
 
 
 &bull; Drive Bank-wide implementation of the ORM policies and governance structures.
 
 
 &bull; Work closely with Project Management team to ensure early adoption of ORM/BCM/AM standards in all new Products and Processes.
 
 
 &bull; Assist the department to coordinate the bank-wide Outsourcing activities through respective policy/procedure updates in line with regulatory requirements as well as coordination of governance activities.
 
 
 &bull; Manage a team of Operational risk officers carrying out RCSA assessments, Control Testing, Incident management, Issue and Action Management, Risk Acceptance monitoring, Key Risk Indicator (KRI) bank-wide consolidation, BCM Coordination, IAM coordination.
 
 
 &bull; Conduct and coordinate a 2nd Line of defense Operational Risk reviews in various Business Units (BU) of the bank to form an assess the BU&rsquo;s overall Risk and Control environment effectiveness and suggest Process improvements, possible automations that can enhance the control environment.
 
 
 &bull; Support in planning, organizing, and carrying out the control testing activities including preparations of key controls to test, plan, scheduling and assigning work and assessing estimated resources required.
 
 
 &bull; Coordinate and ensure a resolution of issues raised by regulators, external auditors, consultants and internal Auditors.
 
 
 &bull; Assist the Head of Department in Governance activities by preparing regular and ad-hoc ORM reports on Risks, Issues, Remediation Plans, Incidents, 2nd LoD Review results and Project status.
 
 
 &bull; Establish and lead the periodic Governance forums with Risk champions to provide guidance across the organization/branches to create awareness about ORM, BCM, IAM framework
 
 
 &bull; Maintain updated ORM Policies and Procedures in Line with Regulatory requirements and Industry Best practices.
 
 
 &bull; Design and deliver Bank-wide ORM risk culture enhancement program by updating training materials and delivering training through the Bank&rsquo;s training platform or through in-person meetings.
 
 
 &bull; Continuously update and implement a robust enterprise-wide Business Continuity Management (BCM) framework aligned with Regulations (eg. CBUAE, NCEMA) and international standards (e.g., ISO 22301).
 
 
 &bull; Maintain awareness of CBUAE requirement updates around ORM, BCM, IAM.
 
 
 &bull; Oversee the development and maintenance of bank-wide Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), IT Disaster Recovery Plans (DRPs), and Crisis Management protocols. Establish recovery time objectives (RTO) and recovery point objectives (RPO) with IT and business units
 
 
 &bull; Evaluate third-party continuity and recovery capabilities for critical service providers to ensure Bank&rsquo;s BCM standards are followed.
 
 
 &bull; Provide guidance and support to departmental BCM coordinators and recovery teams.
 
 
 &bull; Review &amp; Challenge Access Permissions and Roles and Segregation of Duties (SoD) Rules Set up for new business Applications.
 
 
 &bull; Conduct a Periodic Review of Access Permissions and Roles of bank&rsquo;s critical Business Applications to identify toxic access combinations and detect unauthorized permissions.
 
 
 &bull; Review and Approval of Access Change requests.
 
 
 &bull; Ensure that IAM risks and controls are Integrated into bank-wide RCSAs &amp; KRIs and are periodical monitor and challenge their assessments
 
 
 &bull; Carry out other tasks as and when required in consultation with the Head of Operational Risk, Business Continuity Management &amp; Fraud Prevention
 
 
 
 
 
 
 
 
 
 Education:
 
 
 
 &bull; Bachelor&rsquo;s or master&rsquo;s degree in finance, Risk Management or Business Administration.
 
 
 
 
 
 
 Professional / Technical Qualifications / Diplomas &ndash; will be considered as advantage.
 
 
 
 &bull; Risk Management related certification
 
 
 &bull; Business Continuity Management related certifications
 
 
 &bull; Certifications in ISO 22301, BS 2599, ISO 31000 and other relevant certifications
 
 
 
 
 
 
 Experience:
 
 
 
 &bull; Minimum of 7 years in Banking, of which at least 3 years working in Operational Risk (ORM) / Business Continuity Management (BCM) / Identity &amp; Access Management (IAM) / Controls and Governance fields.
 
 
 
 
 
 
 Other Skills Required for the Job:
 
 
 
 - People: Proven ability to lead, mentor, and develop high-performing teams within a risk management environment. Be open to others&rsquo; views and effectively manage potential conflicts.
 
 
 - Analytical: Excellent Analytical skills and attention to details
 
 
 - Communication: Strong verbal and written communication skills.
 
 
 - Teamwork: Balances team and individual responsibilities. Gives and welcomes feedback, Contribute to building a positive team spirit and put success of team ahead of own interests
 
</div>

Manager - Operational Risk

<div>
 
 
 Job Purpose:
 
 
 
 The role supports the effective implementation and ongoing maintenance of the Bank&rsquo;s Operational Risk Management Framework in line with regulatory requirements, internal policies, and enterprise-wide standards. It contributes to second-line oversight activities, including assisting in RCSA assessments, supporting control testing, preparing KRI reports, and coordinating with business units on business continuity and access management matters. The position ensures consistent application of the Operational Risk Framework across the organization, promoting risk awareness, strengthening controls, and enhancing overall operational resilience.
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 Operational Risk Framework &amp; Risk Culture
 
 
 
 &bull; Support the implementation of the Bank&rsquo;s Operational Risk Management (ORM) program across business and support units, including activities related to Business Continuity Management (BCM) and Identity &amp; Access Management (IAM).
 
 
 &bull; Assist in promoting and embedding a strong operational risk culture by raising awareness, sharing best practices, and supporting training initiatives for ORM, BCM, and IAM.
 
 
 &bull; Maintain detailed tracking and monitoring of all ORM activities, ensuring accuracy, completeness, and timely escalation of issues.
 
 
 
 
 
 
 Policies, Governance &amp; Regulatory Alignment
 
 
 
 &bull; Assist in the periodic update of ORM policies, procedures, and guidelines to ensure alignment with regulatory requirements (e.g., CBUAE, NCEMA), industry standards, and internal governance expectations.
 
 
 &bull; Support preparation of regular and ad-hoc ORM reports, MIS, and dashboards for governance committees and senior management.
 
 
 &bull; Provide support in coordinating governance forums with Risk Champions and following up on required actions and awareness sessions. Risk &amp; Control Assessments (RCSA)
 
 
 &bull; Support business and support units in identifying risks and controls for significant processes and facilitate RCSA exercises as required. &bull; Conduct due-diligence reviews of RCSA submissions, ensuring quality, accuracy, and consistency in risk and control assessments. &bull; Help ensure IAM and BCM-related risks and controls are appropriately captured in RCSAs and monitored regularly.
 
 
 
 
 
 
 Control Testing &amp; Monitoring
 
 
 
 &bull; Assist in planning and executing second-line control testing activities, including preparing test samples, scheduling assessments, and documenting results.
 
 
 &bull; Follow up on issues raised from control testing, audits, and regulatory reviews, tracking remediation plans and ensuring timely closure.
 
 
 
 
 
 
 Operational Risk Incidents, Losses &amp; KRIs
 
 
 
 &bull; Ensure timely reporting and documentation of operational risk incidents (financial and nonfinancial) in accordance with internal guidelines.
 
 
 &bull; Monitor loss data submissions from business units and maintain the Operational Risk Register accurately.
 
 
 &bull; Support consolidation, review, and reporting of Key Risk Indicators (KRIs), ensuring timely escalation of threshold breaches.
 
 
 
 
 
 
 Business Continuity Management (BCM)
 
 
 
 &bull; Assist in the maintenance and periodic review of Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), Disaster Recovery Plans (DRPs), and related documentation.
 
 
 &bull; Coordinate with departmental BCM coordinators to track testing schedules, ensure documentation upkeep, and support crisis management exercises.
 
 
 &bull; Support reviews of third-party continuity capabilities for critical outsourced service providers, ensuring compliance with BCM standards.
 
 
 
 
 
 
 Identity &amp; Access Management (IAM)
 
 
 
 &bull; Support periodic reviews of access permissions and roles for critical business applications, identifying potential toxic combinations or unauthorized access.
 
 
 &bull; Assist in evaluating Segregation of Duties (SoD) controls, capturing related risks, and following up on remediation.
 
 
 &bull; Review access change requests in line with defined procedures and escalate deviations where needed.
 
 
 
 
 
 
 
 
 
 New Products, Processes &amp; Projects
 
 
 
 &bull; Work closely with the Project Management team to support early integration of ORM/BCM/IAM requirements in new products, systems, and processes.
 
 
 &bull; Assist in reviewing policies and procedures submitted by business units from an operational risk perspective and recommend control enhancements.
 
 
 
 
 
 
 Stakeholder Coordination &amp; Issue Management
 
 
 
 &bull; Support coordination of outsourcing governance activities, ensuring documentation, assessments, and regulatory requirements are up to date.
 
 
 &bull; Assist in follow-ups with business units for timely closure of audit findings, risk issues, and action plans.
 
 
 &bull; Collaborate with internal audit, compliance, IT, and other control functions to support integrated risk reviews.
 
 
 
 
 
 
 Training, Awareness &amp; System Support
 
 
 
 &bull; Contribute to the development and delivery of operational risk and BCM training sessions and workshops as part of the annual awareness plan.
 
 
 &bull; Support maintenance and updates of ORM tools, systems, and reporting platforms; assist users in understanding system features and functionalities.
 
 
 
 
 
 
 General &amp; Ad-Hoc Responsibilities
 
 
 
 &bull; Prepare accurate MIS, dashboards, and analytical reports from available risk data.
 
 
 &bull; Build and maintain effective working relationships with business units and support functions to strengthen risk awareness and collaboration.
 
 
 &bull; Undertake additional operational risk&ndash;related tasks assigned by the Manager &ndash; Operational Risk or senior management.
 
 
 
 
 
 
 Education:
 
 
 
 &bull; Bachelor&rsquo;s or master&rsquo;s degree in finance, Risk Management or Business Administration.
 
 
 
 
 
 
 Professional / Technical Qualifications / Diplomas &ndash; will be considered as advantage.
 
 
 
 &bull; Risk Management related certification
 
 
 &bull; Business Continuity Management related certifications
 
 
 &bull; Certifications in ISO 22301, BS 2599, ISO 31000 and other relevant certifications
 
 
 
 
 
 
 Experience
 
 
 
 &bull; Minimum of 2 years in Banking, of which at least 1 years working in Operational Risk (ORM) / Business Continuity Management (BCM) / Identity &amp; Access Management (IAM) / Controls and Governance fields.
 
 
 
 
 
 
 Other Skills Required for the Job:
 
 
 
 - People: Proven ability to lead, mentor, and develop high-performing teams within a risk management environment. Be open to others&rsquo; views and effectively manage potential conflicts.
 
 
 - Analytical: Excellent Analytical skills and attention to details - Communication: Strong verbal and written communication skills. - Teamwork: Balances team and individual responsibilities. Gives and welcomes feedback, contribute to building a positive team spirit and put success of team ahead of own interests.
 
 
 
</div>

Senior Officer Operational Risk

Big Bad Wolf Sharjah

Big Bad Wolf Sharjah operates as a lean, event-led retail business within a joint-venture structure, delivering large-scale book sale events across the UAE and selected Middle East &amp; Africa (MEA) markets.This role is not a corporate, desk-based General Manager position. It is a hands-on country and regional leadership role with full revenue and performance ownership, responsible for setting business direction, delivering profitable events, activating additional revenue channels, and ensuring strong governance, discipline, and execution.This role combines execution ownership, strategic business development, financial discipline, and team capability building, while working closely with shareholders, HQ, and the Board.Key Accountabilities<ul><li>Full ownership of MEA operational performance and delivery</li><li>P&amp;L accountability and financial governance</li><li>Strategic execution of Board and HQ-aligned objectives</li><li>Leadership of all country and regional functions</li><li>Risk, compliance, and operational resilience</li><li>Board-level reporting and decision support</li></ul>Key Responsibilities (Strategic &amp; Executive)Business Direction &amp; Revenue Ownership (MEA)<ul><li>Set the overall direction for Big Bad Wolf&rsquo;s MEA business and take full accountability for results</li><li>Decide where and how the business operates across MEA markets</li><li>Translate Board and Group direction into clear plans for markets, events, revenue channels, and spending</li><li>Own financial performance end-to-end, including revenue, profitability, cost control, and cash flow</li><li>Allocate resources, budgets, and teams across markets, events, and business lines.</li></ul>Event &amp; Business Operations Leadership<ul><li>Lead the planning and delivery of 5&ndash;7 large-scale book sale events per year, from feasibility and budgeting through execution and post-event review</li><li>Ensure consistent and responsible operations across events, logistics, warehousing, fulfilment, and customer experience</li><li>Act as the final decision-maker on major operational, financial, and people matters</li><li>Balance revenue growth with operational discipline, risk management, and brand standards under tight timelines</li></ul>Multi-Channel Business Activation (MEA)<ul><li>Develop and execute a regional business activation plan covering E-commerce, Wholesale, School and community-based book events.</li><li>Ensure all channels are commercially viable, operationally integrated, and aligned with inventory and cash-flow planning</li><li>Recommend pilots, partnerships, and phased expansion initiatives supported by clear commercial rationale</li></ul>Governance &amp; Board Interface<ul><li>Operate strictly within approved Delegation of Authority (DOA) and Shareholder agreements</li><li>Prepare clear, structured Board and shareholder updates covering performance, risks, and recommendations</li><li>Act as the primary management interface with shareholders and HQ</li></ul>Leadership Expectations<ul><li>Leads with integrity, accountability, and sound judgment.</li><li>Builds alignment across the Board, HQ, and regional teams.</li><li>Sets a culture of ownership, professionalism, and delivery.</li><li>Makes decisions calmly and decisively in complex environments.</li></ul>Experience &amp; Background<ul><li>7&ndash;10 years of senior leadership experience, including country or regional responsibility.</li><li>Demonstrated ownership of P&amp;L and complex, multi-market operations.</li><li>Experience in events, retail, logistics, or similarly execution-heavy environments.</li><li>Bachelor&rsquo;s degree required; MBA or equivalent preferred.</li></ul>Job Type: Full-timeExperience:<ul><li>Senior Leadership: 10 years (Required)</li><li>Large Scale Events: 5 years (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

Country Manager - MEA

AMMAR Cleaning and Contracting LLC

Operations ManagerIndustry: Cleaning &amp; Facilities Management Reports To: General Manager / DirectorJob SummaryThe operations manager is responsible for overseeing daily cleaning operations, ensuring service quality, managing staff, controlling costs, and maintaining client satisfaction. The role involves planning, coordination, supervision, and continuous improvement of cleaning services across all sites.Key Responsibilities: Operations Management<ul><li>Plan, organize, and supervise daily cleaning operations at all assigned sites</li><li>Ensure cleaning services meet company standards, client requirements, and contractual obligations</li><li>Prepare and manage duty rosters, schedules, and manpower allocation</li><li>Conduct regular site inspections and audits</li></ul>Staff Management<ul><li>Recruit, train, and supervise cleaning staff, supervisors, and team leaders</li><li>Monitor staff attendance, performance, and discipline</li><li>Handle staff issues, grievances, and implement corrective actions when required</li><li>Ensure compliance with company policies, labor laws, and safety regulations</li></ul>Client &amp; Service Management<ul><li>Act as the main point of contact for clients regarding operational matters</li><li>Address client complaints promptly and implement corrective measures</li><li>Maintain strong client relationships to ensure contract retention and growth</li><li>Support business development by assisting with new site mobilization</li></ul>Quality, Health &amp; Safety<ul><li>Ensure compliance with Health, Safety, and Environmental (HSE) standards</li><li>Conduct toolbox talks, safety briefings, and training sessions</li><li>Ensure proper use of cleaning chemicals, equipment, and PPE</li><li>Implement quality control procedures and continuous improvement initiatives</li></ul>Inventory &amp; Cost Control<ul><li>Manage cleaning materials, chemicals, equipment, and consumables</li><li>Control operational costs and minimize wastage</li><li>Coordinate with procurement for timely supply of materials</li><li>Prepare operational reports, KPIs, and performance analysis</li></ul>Reporting &amp; Administration<ul><li>Prepare daily, weekly, and monthly operational reports</li><li>Coordinate with HR, finance, and procurement departments</li><li>Assist in budgeting and forecasting operational expenses</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,500.00 per month

Operations Manager (AMMAR)

Early Warning Fire Systems

Hiring: Finance &amp; Accounts Manager &ndash; Fire Systems IndustryWe are seeking a highly organized and detail-oriented Finance &amp; Accounts Manager to join our team in the UAE. As a key leader in our fire systems installation and maintenance company, you will be responsible for overseeing the entire financial landscape&mdash;from day-to-day accounting to high-level strategic financial planning.The ideal candidate will have a strong background in project-based accounting and a deep understanding of the UAE financial regulatory environment.Key ResponsibilitiesTo ensure clarity in our operations, the role is divided into two core functions:1. Accounting Functions (Operational)<ul><li>General Ledger: Oversee and maintain accurate and complete records of all financial transactions.</li><li>Accounts Receivable (AR): Oversee and manage the invoicing process for installations and AMCs; oversee collections and aging reports.</li><li>Accounts Payable (AP): Oversee and process vendor payments, reconcile supplier statements, and manage company expenses.</li><li>Payroll &amp; HR Coordination: Oversee and process monthly payroll through WPS and manage EOSB (End of Service Benefits) provisions.</li><li>Tax Compliance: Handle UAE VAT registration, quarterly filings, and ensure compliance with Corporate Tax regulations.</li><li>Audit Management: Facilitate and lead the annual external audit process.</li></ul>2. Finance Functions (Strategic)<ul><li>Cash Flow Management: Monitor and forecast cash flow to ensure the company has sufficient funds for project-based procurement and operations.</li><li>Financial Reporting: Prepare monthly, quarterly, and annual financial statements (P&amp;L, Balance Sheet) for management review.</li><li>Project Costing: Analyze the profitability of fire system installation projects and provide variance reports (Budget vs. Actual).</li><li>Budgeting &amp; Forecasting: Develop annual budgets and provide financial insights to support business growth.</li><li>Banking Relations: Manage relationships with banks, including facility management, LCs, and bank guarantees for projects.</li><li>Internal Controls: Implement and maintain robust financial policies to mitigate risk and prevent fraud.</li></ul>Mandatory RequirementsCandidates must meet these criteria to be considered:<ul><li>Education: A professional accounting qualification (CA, CPA, ACCA) or a Master&rsquo;s degree in Finance/Accounting.</li><li>Industry Experience: 5+ years of experience in the UAE, preferably within Construction, MEP, or Fire Safety sectors.</li><li>Location: Currently based in the UAE.</li></ul>Skills &amp; Qualifications<ul><li>Advanced proficiency in ERP software (e.g., Tally, Zoho, SAP, or Odoo) and Microsoft Excel.</li><li>Expert knowledge of UAE VAT and Corporate Tax laws.</li><li>Strong analytical skills with the ability to interpret complex financial data for non-finance managers.</li><li>Excellent communication skills in English (Arabic is a plus).</li></ul>How to ApplyIf you have the financial acumen to drive our business forward, please apply directly or send your CV to razak@earlywarning.ae#FinanceManager #AccountsManager #UAECareers #AccountingJobs #FireSystems #FinanceUAE #ConstructionAccounting #CPA #ACCAJob Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>1.	What is your professional qualification? (CA, CPA, ACCA, or equivalent)</li><li>2.	Do you have experience in Project Costing within the UAE Construction/MEP/Fire Safety sector? </li><li>3.	How many years of experience do you have with UAE VAT and Corporate Tax filing?</li><li>4.	Are you currently based in the UAE and available for an in-person interview? </li><li>5.	What is your notice period and expected monthly salary (AED)?</li></ul>

Finance & Accounts Manager

Al barary

Position: Contracts &amp; Cost Control Manager Industry: Fa&ccedil;ade / Aluminium &amp; Glass Location: Dubai Experience: 10&ndash;15 years (minimum 5 years fa&ccedil;ade projects)Role Summary: Manage contracts, commercial matters, cost control, and claims for fa&ccedil;ade projects. Ensure budget control, contract compliance, variations, EOTs, and profitability across projects.Key Responsibilities:<ul><li>Contract administration (FIDIC), variations, EOTs, claims &amp; close-out</li><li>Cost control, budgeting, forecasting, cash flow &amp; reporting</li><li>Subcontract &amp; supplier commercial management</li><li>Risk identification, value engineering &amp; cost optimization</li><li>Coordination with project, procurement, finance &amp; legal teams</li></ul>Requirements:<ul><li>Bachelor&rsquo;s in Civil / Construction or related</li><li>Strong UAE construction &amp; fa&ccedil;ade experience</li><li>Proven expertise in contracts, cost control &amp; claims</li></ul>Job Type: Full-time

Contracts & Cost Control Manager

China Tiesiju Civil Engineering Group Co Ltd (Dubai Branch)

Construction Logistics Manager oversees the entire flow of materials, equipment, and people for a building project, ensuring the right things get to the right place at the right time and cost-effectively, managing site storage, supplier relations, compliance, and coordinating across procurement, project management, and site teams to keep projects on schedule and within budget. Key Responsibilities<ul><li>Supply Chain Management: Manage the end-to-end supply chain, from sourcing materials to delivery, ensuring timely arrival and quality.</li><li>Site Operations: Control movement of goods, equipment, and personnel on-site, and manage site facilities and storage areas.</li><li>Coordination: Work closely with Project Managers, Procurement, Finance, and Senior Site Managers to align logistics with project goals.</li><li>Inventory &amp; Warehouse: Maintain accurate stock levels, manage inventory, and ensure organized storage.</li><li>Compliance &amp; Risk: Ensure adherence to safety, regulatory, and company standards, plus develop risk mitigation plans.</li><li>Cost &amp; Efficiency: Implement strategies to reduce costs and improve logistical efficiency, often using data analysis.</li></ul>Essential Skills<ul><li>Strong understanding of construction processes and supply chain.</li><li>Leadership, team management, and communication skills.</li><li>Analytical and problem-solving abilities.</li><li>Proficiency with logistics software and MS Office.</li><li>Negotiation skills for managing suppliers and vendors.</li></ul>Why It's ImportantThis role is crucial for preventing costly delays, material shortages, and overspending by creating smooth, efficient logistics solutions that support the project's budget, quality, and timeline.Job Type: Full-time

Logistic Manager

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