operations manager

commercial manager

area manager

director of operations

manager

manager operations

Azizi Developments

Azizi Developments stands as one of the UAE's leading private real estate developers. Behind our iconic projects is a high-performing corporate team that drives strategy, innovation, and growth. Our professionals, spanning finance, HR, marketing, legal, and operations, play a vital role in shaping the future of our business. We operate with a keen sense of purpose, transparency, and integrity, committed to creating value at every level.As an Admin Operations Manager, you will be responsible for managing and ensuring smooth operations of offices across all departments, companies, and entities of Azizi Developments. The role includes supervising coordinators, overseeing facilities management (FM), managing space utilization, coordinating fit-out works, and the overall monitoring of quality and standards in space management. Responsibilities <ul><li>Admin Operations Management: Oversee daily administrative operations across all assigned branches, departments, and entities, ensuring compliance with company policies and standards. Coordinate with HODs to ensure smooth execution of branch-level activities.</li><li>Team & Coordinator Supervision: Manage the Operations Team at the Administration Department of Azizi Developments. Lead, mentor, and manage coordinators, ensuring clear communication and alignment with company objectives.</li><li>Lease & Facility Management: Manage lease renewals and agreements across branches, ensuring timely execution and compliance.</li><li>Operational Oversight: Supervise maintenance staff, contractors, and vendors across branches. Conduct periodic branch audits and inspections to ensure compliance with company standards.</li><li>Fit-out & Space Management: Analyze and review fit-out drawings to ensure compliance with company standards and requirements.</li><li>Administrative & Reporting: Maintain accurate records of leases, facility services, fit-out works, and branch operations.</li></ul> Requirements <ul><li>Bachelor's degree in Business Administration, Operations Management, Facilities Management, or a related field.</li><li>Additional certification in Facilities Management, Project Management (PMP), or Fit-out/Space Planning will be an advantage.</li><li>Professional training in Operations Management, Facilities Management, or Office Space Planning.</li><li>Knowledge of AutoCAD or space planning tools for analyzing and reviewing fit-out drawings.</li><li>Leadership and People Management training to effectively lead coordinators and branch teams.</li></ul>We are an equal opportunities employer and welcome applications from all qualified candidates.

Manager Operations Administration

Emirates Islamic

<div>1. About Us 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. 
2. What You Will Be Doing 
The key role of the job holder is to review executed standard and non-standard credit and/or legal documents, check capacity authority of signatories as per constitutional documents of UAE entities, advise on document deficiencies and associated risks, ensure compliance of conditions precedents (CPs) prior to facility drawdown, preparation and issuance of Facility Record Sheets (FRS) , apply Bank&rsquo;s guidelines in documentation lodgment, to prepare &amp; assist the compilation of MIS respective stakeholders, INA responses and any other projects. To participate in on-going and new projects assigned by the Senior Manager / HDLT / HCRAD and assist the team to ensure completion as per the agreed timelines. 
Operational Processes - Qualitative &amp; Efficient Execution 
&bull; Ensure that document lodgment/verification processes in line with CRAD Framework &amp; PFDs with
100% accuracy.
&bull; Monitor &amp; follow up on documentation deficiencies with stakeholders.
&bull; Ensure accurateness in all internal and external reporting - Other MISs
&bull; Due diligence in executing /preparing of FRSs/EFRS and error rate must be less than 1%. 
Operational Compliance - Efficient Risk Discipline and Risk Governance 
&bull; Ensure all audit issues are addressed in a timely manner.
&bull; Ensure that activities are carried out in line with the ongoing recommendations made by management (Internal Circulars)
&bull; Assist CRAD in achieving satisfactory audit rating.
&bull; Understand and adhere to policy, procedures, and guidelines ongoing basis.
&bull; Compliance with Circulars / CRAD framework/ PFDs.
&bull; Minimal adverse audit observations. 
Customer Service - Facilitating Good Business 
&bull; Meet TAT as per agreed SLA with BUs &amp; timely problem-solving response to ensure BU queries /
complaints / reports / queries from GCD/ reduce disruptive transactions.
&bull; Responses to BUs to be in line with queries raised and with 100% accuracy.
&bull; TAT&rsquo;s adherence will be assessed by CSAT scores. 
Initiative Projects - Qualitative &amp; Efficient Execution 
&bull; Ensure proactive lead and participation in UAT/ implementation of all projects assigned.
&bull; Assist and implement CRAD project portfolio &amp; process improvement initiatives.
&bull; Provide at least 2 process related initiatives which can be implemented in the department to improve the process &amp; the quality of the activities carried out by the unit.
&bull; Provide at least 2 Control related initiatives to reduce the errors highlighted during the current QA/INA.
&bull; Implement Automation of reports and tracking mechanism for the manual activities at CRAD. 
Employee Self - Qualitative &amp; Efficient Execution 
&bull; Develop technical &amp; soft skills of self-attending both with L&amp;D for both internal &amp; external programs
assigned by the Senior Manager/DLT/HCRAD.
&bull; Continuous updating of process / procedures in vogue from time to time &amp; measuring up the training needs in line with the Training Schedule in consultation with supervisor. Ensure completion of all mandatory training within timelines. 
3. What are we looking for 
<ul><li>10-15 years in the Banking/Finance Industry preferably in Corporate
</li><li>Local experience of laws governing the banking industries
</li><li>Knowledge of corporate products, MIS, computer literacy &amp; any corporate banking system.
</li><li>Ability to read and comprehend banking terms.
</li>Team player and flexible in approach. 
<li>
</li></ul>4. What We Offer You 
<ul><li>Competitive salary package.
</li><li>Strong emphasis on work-life balance and employee wellbeing.
</li><li>Access to world-class Learning &amp; Development platforms for career growth.
</li><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li>Preferential banking facilities for employees. 
<li>
</li></ul>5.Why Join us 
We aspire to be an employee&rsquo;s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team. 
 
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants, only SHORTLISTED candidates will be contacted.</div>

Manager - Operations

Emirates NBD

noon

<div>
 
 
 About noon
 
 
 
 Noon is building the Middle East&rsquo;s most powerful ecosystem of digital products and services: fast, scalable, and deeply customer-centric. Our mission is simple:
 
 deliver to every door, every day.
 
 We imagine, build, and scale new businesses that create real commercial value and push noon&rsquo;s ecosystem forward. If you&rsquo;re wired to build from scratch, operate with speed, and turn ambiguity into momentum, this is where you belong.
 
 
 
 
 
 
 About the role:
 
 
 
 We are building a next-generation procurement marketplace across UAE &amp; KSA: a multi-category, multi-billion-dollar opportunity. As Senior Manager, Operations, you will be responsible for designing and scaling the
 
 end-to-end operational backbone
 
 of the B2B marketplace. This role sits at the intersection of business, supply chain, customer experience, and finance, and will play a critical role in ensuring the platform can scale reliably and profitably.
 
 
 
 
 
 This is a hands-on, builder role with high ownership and direct impact on customer satisfaction and unit economics.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Build and own end-to-end operational workflows across the order lifecycle: order capture, fulfillment, invoicing, returns, and after-sales
 </li>
 <li>
 Design processes for B2B-specific use cases such as bulk orders, RFQs, split deliveries, partial fulfillment, and credit customers
 </li>
 <li>
 Collaborate closely with Product, Logistics, Finance, and Seller teams to translate business requirements into scalable operations
 </li>
 <li>
 Define and track core operational KPIs (OTIF, fill rates, cancellations, return rates, SLA adherence)
 </li>
 <li>
 Identify bottlenecks, failure points, and cost leakages, driving continuous process improvements
 </li>
 <li>
 Support business decisions by grounding strategy in operational realities
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 5-7 years of experience in operations, supply chain, or marketplace businesses
 </li>
 <li>
 Experience managing complex order flows (B2B, enterprise, or large-scale ecommerce preferred)
 </li>
 <li>
 Strong understanding of operational KPIs, cost structures, and process optimization
 </li>
 <li>
 Comfortable operating in ambiguous, fast-moving environments with high ownership
 </li>
 </ul>
 
 
 
 
 
 Who Will Excel
 
 
 <ul>
 <li>
 Operators who thrive on building systems from scratch rather than inheriting playbooks
 </li>
 <li>
 Strong systems thinkers who can simplify complex workflows
 </li>
 <li>
 Data-driven decision-makers who let metrics guide action
 </li>
 <li>
 Leaders equally comfortable in the field and in review forums
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 
 Build from scratch:
 
 Apply learnings from mature systems to create scalable, clean workflows
 </li>
 <li>
 
 Tackle new customer problems:
 
 B2B customers behave differently from B2C &mdash; deeper, more interesting operational challenges
 </li>
 <li>
 
 Ownership &amp; growth:
 
 Early team with significant ownership and long-term growth opportunities
 </li>
 <li>
 
 Real impact:
 
 Your decisions directly shape how the business operates and scales
 </li>
 </ul>
</div>

Senior Manager, Operations

<div>
 
 
 About noon
 
 
 
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for an Assistant Manager - Operations Excellence who can help us move even faster.
 
 
 
 
 
 Noon&rsquo;s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 
 
 The Assistant Manager, Operations Excellence
 
 will be a pivotal leader in the noon Minutes team, responsible for championing operational efficiency, driving lean initiatives, and ensuring world-class last mile logistics performance within our hyper-local network. This role requires a data-driven, hands-on professional capable of translating strategic goals into measurable operational improvements and effective cross-functional collaboration.
 
 
 
 
 
 
 What you'll do:
 
 
 
 
 
 
 
 1. Process Transformation &amp; Standardization:
 
 
 
 
 
 <ul>
 <li>
 Lead the execution of the Lean Operations component of the strategic Business Plan, focusing on system optimization, process improvements, and cultural change across all markets in which Noon Minutes operates.
 </li>
 <li>
 Actively lead efforts to revamp and streamline existing operational processes. Identify critical gaps and bottlenecks and develop both tech and non-tech initiatives to remove them.
 </li>
 <li>
 Work closely with cross-functional stakeholders including Fulfillment, Tech, Planning &amp; Performance team, Admin, HR, Finance, and Procurement to ensure end-to-end process harmonization and efficiency, across all markets in which Noon Minutes operates.
 </li>
 <li>
 Set out and identify best practices, formalize them into Standard Operating Procedures (SOPs), facilitate knowledge transfer, ensure robust implementation, and develop a compliance mechanism to track adherence.
 </li>
 </ul>
 
 
 
 
 
 2. Learning, Quality &amp; Delivery Associate Training:
 
 
 
 
 
 <ul>
 <li>
 Drive the process of developing comprehensive training materials. This includes creating training manuals, formal SOPs, and E-learning initiatives for all operational roles.
 </li>
 <li>
 Lead the team responsible for providing training to newly onboarded Delivery Associates (including walkers, cyclists, motorbike, and EV riders).
 </li>
 <li>
 Develop and implement retraining initiatives to increase the quality and performance of the existing fleet, specifically targeting performance gaps to prevent offboarding (churn) due to poor performance.
 </li>
 <li>
 Ensure the overall quality and consistency of the Delivery Associates' performance across the entire fleet.
 </li>
 <li>
 Lead the training and onboarding of Area Managers, Supervisors, Team Leaders, and Dispatchers, while working closely with Country Leadership to design and implement performance management frameworks that drive operational excellence.
 </li>
 </ul>
 
 
 
 
 
 3. Technology &amp; Product Development:
 
 
 
 
 
 <ul>
 <li>
 Based on operational insights, initiate tech development requests with the Technology team.
 </li>
 <li>
 Work in parallel with the Tech team on upcoming Product Roll Outs and the Introduction of New Product Features, including initiating and managing relevant operational requests related to these changes while ensuring alignment with Country Leadership goals and continuous improvement in store operations.
 </li>
 </ul>
 
 
 
 
 
 4. People, Training &amp; Recruitment:
 
 
 
 
 
 <ul>
 <li>
 Lead the training and onboarding of Area Managers, Supervisors, and Dispatchers.
 </li>
 <li>
 Work directly with Area Managers on performance management initiatives to enhance team effectiveness.
 </li>
 <li>
 Oversee the full recruitment cycle for frontline staff by scheduling, announcing, and conducting recruitment drives for Logistics Associates (Dispatchers) across the UAE.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What you'll need :
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s Degree in Supply Chain Management, Engineering, or a related quantitative field.
 </li>
 <li>
 A minimum of 4-5 years of total experience in E-commerce, Supply Chain Design, or Operational Excellence, with a strong preference for candidates having at least 2 years of experience in the GCC region.
 </li>
 <li>
 Proven experience acting as a strategic business partner, delivering data-backed decision support and enabling strategic initiatives that help to improve organization financial performance.
 </li>
 <li>
 Strong analytical ability (e.g., pivot tables, lookup functions) to gather and interpret operational data.
 </li>
 <li>
 Excellent interpersonal and communication skills, with the proven ability to build and manage relationships with both internal teams and external stakeholders.
 </li>
 <li>
 Technologically savvy, with familiarity with Google Suite being a plus.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Assistant Manager,Operations Excellence

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area/Shift Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyse performance and suggest process improvements to optimise work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardise shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
 </li>
 <li>
 Experience in warehouse operations and logistics or equivalent
 </li>
 <li>
 Experience with Microsoft Office including Outlook, Word, and Excel
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q Express Documents Transport LLC - Dubai South Branch
 
 
 Job ID: A3117358
</div>

Area Manager, Operations

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We&rsquo;re looking for a Senior Operations Manager to join the team and focus on growing our Local shops business, which is the region&rsquo;s biggest grocery aggregator enabling millions of consumers to order and get products from their favorite stores delivered to their homes.
What&rsquo;s On Your Plate?<ul><li>
Managing the full operations end to end (team operations, 3pl management, vendor management, picker management, property/asset management, operational standards, expense control).</li><li>
Stock management: Ensure correct processes, policies and proper management of store data to ensure only products available in the store are present on the app.</li><li>
Picker process: Ensure efficient and correct pick and pack process and service level (picking up the correct item/quantity) &amp;amp; proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.</li><li>
3PL personal management: hiring and managing strong 3PL partners who provide and manage manpower to improve our overall in-store operations.</li><li>
Property / Asset Management: Proper management of the property and facility, plus asset management and tracking.</li><li>
Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency.</li><li>
Managing Productivity, work standards, and development of store staff.</li><li>
Monitoring and managing the store costs VS budget for the section.</li><li>
Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).</li><li>
Monitoring the financial and operational performance of each store and initiating required actions for improvement.</li><li>
Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.</li><li>
Developing action plans with the department manager to address weak areas in need of improvement.</li><li>
Instituting training and developmental programs for staff and monitoring effective implementation.</li><li>
Monitoring product range availability according to selected store product range.</li><li>
Develop preventive and regular maintenance plans.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
You have at least 10+ years of experience in progressive development and management/consulting of physical logistics or warehousing fulfillment processes, matured by working for large retailers, in an international setting. If you have worked for a fulfillment, operations, e-commerce, FMCG retail business it is a plus.</li><li>
You have built teams and led cross-functional projects at scale.</li>
You are very detail-oriented, structured, and know how to prioritize <li>- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>
You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>
You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>
Language skills: Fluent English and Arabic would be highly advantageous.</li></ul></div>

Sr. Manager Operations - Local Shops

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Sr. Manager Operations - Local Shops