area manager operations Jobs in Islamabad Pakistan

area manager operations

assistant manager facility management Jobs in Islamabad Pakistan

assistant manager facility management

global operations specialist Jobs in Islamabad Pakistan

global operations specialist

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network operations manager Jobs in Islamabad Pakistan

network operations manager

manager operations

Touchstone Communications

Job ObjectiveAn operations manager is responsible to direct, implement and execute campaign specific objectives to maximize productivity and achieve service level deliverables. The Manager Operations is responsible for consistency in results with resource output as prescribed with the company standards. He/she is also required to help promote a positive culture that encourages morale and performance. As a standard a project manager needs to have 2 direct reports with a total of 30 associates reporting to his direct reports.Key Responsibilities<ul><li>Team Management:</li><li>Develop objectives and manage all campaign operations/activities</li><li>Conduct effective resource planning to maximize the productivity of resources (people, technology etc)</li><li>Collect and analyze call-center statistics (sales /customer service metrics etc.)</li><li>Motivate and encourage associates to achieve monthly goals.</li><li>Maintain discipline and professionalism amongst the team members by communicating tolerable &amp; non- tolerable corporate behavior. address and document disciplinary and/or performance problems according to company standards: Conduct counseling sessions where HR presence is mandatory.</li><li>Lead and conduct team meetings 15 minutes prior to day shift and end of the shift. (Supervise where APM is conducting).</li><li>Ensure the goal achievement percentage is in line with Touchstone&rsquo;s company standards.</li><li>Attendance Management </li><li>Responsible to monitor number of hours worked by employees and to ensure the dialing hours do not fall below the company standards.</li><li>Enforcement of shift time adherence within team members and its regulation on a daily basis.</li><li>Employee Retention:</li><li>Responsible to maintain headcount at 30 people under his direct reporting.</li><li>Responsible to have detailed retention sessions with associates leaving</li><li>Responsible to maintain attrition at 10% maximum.</li><li>Confirmation Percentage:</li><li>Responsible to overview and analyze TNAs conducted by Team Leads and assess the coaching/training provided by the TLs/APMs to build C&rsquo;s into B&rsquo;s and A&rsquo;s.</li><li>Responsible to have 80% confirmed resources of associates having an over 60 days tenure in the team.</li><li>Quality Control:</li><li>Responsible to ensure that the quality score of team is at least 96%</li><li>Prepare reports for different departments or higher management.</li></ul>Knowledge, Skills, Abilities &amp; Other attributesEducation<ul><li>College graduate required; MBA preferred.</li></ul>Skills<ul><li>Excellent Communication and interpersonal Skills.</li><li>Knowledge of MS Office</li><li>Strong leadership skills</li><li>Strong Mentoring/Coaching Skills.</li><li>Self-motivated and ability to coordinate and prioritize multiple tasks.</li><li>Strategic thinker</li></ul>Duration and Nature of Previous Experience<ul><li>5 years+ of BPO experience.</li><li>At least 4 years of leadership experience.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Willing to do night shift? Yes/No</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>BPO: 5 years (Required)</li><li>Leadership: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Manager Operations

Tandoori Restaurants

OverviewThe Area Operations Manager will oversee the day-to-day operations of TAYTO outlets across the country, ensuring consistent brand standards, operational efficiency, cost control, and excellent guest experience. This role involves leading outlet teams, optimizing performance, and driving profitability across all assigned units.Key ResponsibilitiesOperational Management:&middot; Oversee the daily operations of multiple outlets, ensuring adherence to company standards in quality, service, and hygiene.&middot; Implement and monitor operational policies, SOPs, and best practices to improve efficiency and customer satisfaction.&middot; Ensure all outlets maintain compliance with health, safety, and food hygiene regulations.&middot; Conduct regular visits and operational audits to monitor performance, service quality, and compliance.People Management:&middot; Supervise, coach, and motivate Outlet Managers and their teams to achieve performance goals.&middot; Support in recruitment, training, and development of staff to build a high-performing operations team.&middot; Ensure effective manpower planning and scheduling to optimize labor costs and service levels.Financial &amp; Business Performance:&middot; Achieve sales and profitability targets across all units.&middot; Monitor cost controls including food cost, labor, and wastage management.&middot; Analyze financial reports, identify trends, and implement corrective actions where necessary.&middot; Drive upselling, promotional activities, and local marketing initiatives in coordination with the marketing team.Customer Experience &amp; Brand Standards:&middot; Maintain a strong focus on guest satisfaction, ensuring consistent high-quality service and food presentation.&middot; Handle customer feedback and resolve issues efficiently to uphold brand reputation.&middot; Ensure brand identity and visual merchandising standards are implemented consistently across all outlets.Strategic &amp; Administrative Support:&middot; Assist in launching new outlets and expansions, including setup, hiring, and training.&middot; Coordinate with supply chain and procurement teams to ensure smooth stock management.&middot; Prepare periodic performance reports for management review.Qualifications&middot; Education: Master&rsquo;s/Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field.&middot; Experience: Minimum 7&ndash;10 years of experience in multi-unit management within the fast food, caf&eacute;, or casual dining sector.&middot; Industry Knowledge: Strong understanding of fast food and continental cuisine operations.&middot; Skills:* Leadership and team development * Operational planning and execution * Financial and analytical skills * Excellent communication and interpersonal skills * Customer service orientation * Problem-solving and decision-making abilitiesJob Type: Full-timeWork Location: In person

Area Manager Operations

<div>
 
 Introduction
 
 
 
 Hiring manager and Recruiter should collaborate to create the relevant verbiage.
 
 
 
 Your Role And Responsibilities
 
 
 
 The Complex Project Manager for Enterprise Transformation is an experienced professional responsible for managing IBM's most complex programs and projects. They possess the expertise to deliver successful solutions for intricate IT, business, and client requirements. This role requires building partnerships with clients, vendors, and subcontractor organizations to ensure client needs are met and customer satisfaction is achieved. The Complex Project Manager serves as the primary point of contact for client needs, requirements, and expectations regarding IBM team operations. They manage contractual costs, schedules, and deliverables, ensuring the delivery organization meets its commitments. In addition, they support the Project Executive in identifying growth opportunities and contract prof
 
 
 
 Preferred Education
 
 
 
 Master's Degree
 
 
 
 Required Technical And Professional Expertise
 
 
 
 The Complex Project Manager for Enterprise Transformation is an experienced professional responsible for managing IBM's most complex programs and projects. They possess the expertise to deliver successful solutions for intricate IT, business, and client requirements. This role requires building partnerships with clients, vendors, and subcontractor organizations to ensure client needs are met and customer satisfaction is achieved. The Complex Project Manager serves as the primary point of contact for client needs, requirements, and expectations regarding IBM team operations. They manage contractual costs, schedules, and deliverables, ensuring the delivery organization meets its commitments. In addition, they support the Project Executive in identifying growth opportunities and contract prof
 
 
 
 Preferred Technical And Professional Experience
 
 
 
 
 Hiring manager and Recruiter should collaborate to create the relevant verbiage.
 
</div>

09045711-Complex Project Manager

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Sales Manager &ndash; Furniture IndustryLocation: Islamabad, Pakistan Company: Enza HomeAbout Enza Home:Enza Home is a leading international furniture and lifestyle brand known for its modern designs, superior quality, and innovative home solutions. We are expanding our team in Islamabad and looking for a dynamic Sales Manager to lead our showroom operations and drive business growth.Position Overview:The Sales Manager will be responsible for managing the daily operations of the showroom, achieving sales targets, leading the sales team, and ensuring an exceptional customer experience. The ideal candidate must have prior experience in the furniture, interior design, or home d&eacute;cor industry with strong leadership and business development skills.Key Responsibilities:<ul><li>Lead and motivate the sales team to achieve monthly and annual sales targets.</li><li>Develop and implement effective sales strategies to increase showroom revenue.</li><li>Manage showroom operations including display, inventory, and customer service.</li><li>Build and maintain strong relationships with customers, designers, and corporate clients.</li><li>Monitor market trends, competitor activities, and customer preferences.</li><li>Prepare regular sales reports and performance analyses for management.</li><li>Train and develop sales staff to enhance product knowledge and selling skills.</li><li>Ensure compliance with company policies, pricing strategies, and visual merchandising standards.</li><li>Coordinate with the marketing and operations teams for promotional campaigns and events.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (MBA preferred).</li><li>Experience: Minimum 5+ years of experience in retail/furniture/home d&eacute;cor sales, including 2+ years in a managerial or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Excellent leadership, communication, and negotiation skills.</li><li>Strong understanding of retail sales operations and customer service excellence.</li><li>Proficiency in MS Office and POS systems.</li><li>Presentable personality with a customer-oriented mindset.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Professional growth and training opportunities.</li><li>A premium working environment with a leading global brand.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Manager (Furniture Industry)

Incotec Industries

We&rsquo;re Hiring: Sales Manager &ndash; Islamabad | Incotec IndustriesLocation: IslamabadExperience Required: 3&ndash;5 years in Sales (Industrial / Manufacturing sector preferred)Qualification: Bachelor&rsquo;s or Master&rsquo;s degree (BBA/MBA preferred)Incotec Industries is expanding its team and looking for a highly driven and experienced Sales Manager for our Islamabad region. The ideal candidate should have strong leadership capabilities, market knowledge, and a proven track record of sales growth.Key Responsibilities:- Lead and manage the sales operations for the Islamabad region.- Develop and execute sales strategies to achieve targets.- Identify new business opportunities and expand market presence.- Build and maintain strong relationships with key clients.- Conduct regular client meetings, presentations, and negotiations.- Monitor market trends, competitor activities, and customer requirements.- Prepare monthly sales reports and share insights with senior management.- Collaborate with operations, logistics, and accounts teams for smooth order execution.- Mentor and guide junior sales team members where needed.Requirements:- 3&ndash;5 years of proven sales experience (industrial sector preferred).- Strong communication, negotiation, and leadership skills.- Ability to build long-term client relationships.- Target-oriented with strong analytical and decision-making skills.- Proficiency in MS Office and CRM tools.- Must have own conveyance.What We Offer:- Competitive salary and incentives- Professional growth and leadership opportunities- Supportive and fast-paced work environment- Exposure to national and international operationsHow to Apply:Interested candidates can send their resume to mona@incotecgroup.com with the subject line:Application &ndash; Sales Manager (Islamabad)Job Type: Full-timeWork Location: In person

Sales Manager

Essentia Technologies (Pvt) Limited

Reporting To: Helpdesk Manager (Pakistan)We provide control room (Help Desk) services to a UK-based security company that has been operating since 2005 and currently manages security operations across approximately 150 sites.As a Helpdesk Intern, you will support the Helpdesk team with day-to-day scheduling, communication, reporting, and operational tasks. This internship is designed to help you build strong administrative, coordination, and communication skills while gaining exposure to real-time operational management.Key Responsibilities<ul><li>Assist in preparing and updating weekly security guard rotas and help in monitoring shift coverage.</li><li>Support daily control room activities under the guidance of the Helpdesk Manager.</li><li>Maintain and regularly update internal reports such as Duty Filters, subcontractor reports, emergency cover logs, and filing systems.</li><li>Participate in making liaison calls between clients, Customer Relationship Managers, and employees in a professional and courteous manner.</li><li>Help document and escalate incidents or operational issues to the Helpdesk Manager and relevant UK managers.</li><li>Assist in generating and distributing daily operational reports.</li><li>Support in creating customer service and performance reports as needed.</li><li>Provide basic out-of-hours front desk support when instructed.</li><li>Assist the Helpdesk Manager with small projects or administrative tasks as assigned.</li><li>Maintain professional attendance, punctuality, and adherence to Health &amp; Safety procedures.</li><li>Actively work on developing your skills, knowledge, and understanding of business processes.</li><li>Perform any additional duties assigned by the Helpdesk Manager.</li><li>Ensure proper handover of tasks before taking approved leave.</li></ul>Skills &amp; Qualifications<ul><li>Basic administrative or office experience (internships/academic projects acceptable).</li><li>Strong attention to detail and accuracy.</li><li>Good verbal and written communication skills.</li><li>Strong computer literacy, particularly with Microsoft Office or similar tools.</li><li>Highly motivated, proactive, and eager to learn.</li><li>Ability to understand and follow business processes.</li><li>Strong teamwork mindset and willingness to support colleagues.</li></ul>What You Will Learn<ul><li>Real-time control room operations and incident management</li><li>Scheduling and workforce coordination</li><li>Professional communication across teams and clients</li><li>Reporting, documentation, and operational workflows</li><li>Exposure to the security operations industry in the UK</li></ul>Job Type: Internship Contract length: 6 monthsPay: Rs25,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Do you have any prior administrative or office experience (internship, part-time, or academic project)?</li></ul>Yes / NoIf yes, please give a brief description.<ul><li>How would you rate your computer skills (MS Excel, MS Word, Google Sheets, etc.)?</li></ul>Beginner / Intermediate / Advanced<ul><li>Are you comfortable making and receiving professional phone calls with clients or team members?</li></ul>Yes / No<ul><li>How would you rate your English communication skills (both written and verbal)?</li></ul>Basic / Good / Very Good / Excellent<ul><li>Can you commit to this internship for a minimum of 3&ndash;6 months?</li></ul>Yes / NoWork Location: In person

Helpdesk Intern

Nextech Packages Pvt. Ltd

Job Title: Ecommerce Project Manager Location: Islamabad / Rawalpindi (Onsite) Industry: Health &amp; Fitness Experience Required: 5&ndash;7 Years Reports To: CEO Salary: Rs. 150,000 &ndash; 250,000How to Apply:Please fill the assessment form with ATS friendly CV for better score at : https://forms.gle/vTNBsQYNha7CdmJz7Job SummaryWe are hiring an experienced Ecommerce Project Manager to oversee Shopify operations, lead a full ecommerce team, and manage digital marketing campaigns. You must have a strong background in Shopify, paid marketing, SEO, and team leadership.Responsibilities<ul><li>Manage daily Shopify store operations</li><li>Lead and coordinate a team (development, SEO, marketing, design, data entry)</li><li>Execute performance-driven campaigns (Google Ads, Meta Ads, Email)</li><li>Monitor KPIs, budgets, and project timelines</li><li>Improve user experience and conversion rates</li><li>Analyze ecommerce performance and optimize revenue</li><li>Implement new ecommerce and marketing strategies</li></ul>Qualifications<ul><li>5+ years of ecommerce &amp; Shopify management experience</li><li>Strong understanding of themes, apps, and integrations</li><li>Hands-on experience in SEO, Google Ads, Meta Ads, Email Marketing</li><li>Excellent project management and leadership abilities</li><li>Strong communication skills (English)</li></ul>Preferred Skills<ul><li>Ecommerce Operations</li><li>Shopify Development &amp; Optimization</li><li>CRO</li><li>Digital Marketing Strategy</li><li>Team Leadership</li><li>Reporting &amp; Analytics</li></ul>How to Apply:Please fill the assessment form with ATS friendly CV for better score at : https://forms.gle/vTNBsQYNha7CdmJz7Job Type: Full-timePay: Rs100,000.00 - Rs250,000.00 per monthWork Location: In person

Ecommerce Project Manager (Shopify Expert)

Explore 447+ Manager operations in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.