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manager public safety tufts medical center

Tufts Medical Center

<div><div><div><b>About Tufts Medical Center</b></div><div><div><div><div><div><div><div><div><div><p>
Tufts Medical Center is a world-renowned academic medical center that has been providing exceptional care across New England for over two centuries. Our clinicians are dedicated to delivering innovative, patient-centered care every day, from our primary care to our Level I Trauma Center to our leading heart transplant program and over 100 specialties and services. We are also the principal teaching hospital for Tufts University School of Medicine and a leading research institution that conducts game-changing medical and health policy research.</p></div></div></div></div></div></div></div></div></div></div><div><p><b><br>
Job Overview</b></p></div><div><p>
This position has the primary responsibility for the day-to-day operations and administration of the Public Safety Department. Responsibilities encompass staffing and supervision of the daily and long range operational activities of the department; assists in establishing and interpreting policies and investigates all violations of criminal laws and hospital policies. Assists with the establishment of initiatives to reduce risk. Collaborates with other departmental administrators and staff to share knowledge, articulate expectations, and evaluate the effectiveness of the hospital&rsquo;s Public Safety program.</p></div><p></p><div><p><b><br>
Job Description</b></p></div><div><p><b>
Minimum Qualifications:</b></p></div><div><p>
1. High school diploma or equivalent.</p></div><div><p>
2. Security or First Responder certifications such as CPR/AED, CPI NCI, AVADE, MOAB, MDTS, Stop the Bleed, Nasal Naloxone Certifications, and Hazmat.</p></div><div><p>
3. Five (5) years of security operations experience with three (3) years in a supervisory capacity.</p></div><div><p>
4. Two (2) years of hospital-based experience.</p></div><p></p><div><p><b><br>
Preferred Qualifications:</b></p></div><div><p>
1. Bachelor&rsquo;s degree in Criminal Justice or Graduate of Police Academy</p></div><div><p>
2. Previous Military or Law Enforcement experience or ability to become licensed as a Special State Police Officer pursuant to MGL 22c Section 63.</p></div><p></p><div><p><b><br>
Duties and Responsibilities</b><b>:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p></div><p></p><div><p><br>
1. Oversees scheduling and monitors and supervises work to ensure compliance with established policies, procedures and standards. Communicates reviews and monitors procedural changes to staff. Recommends and implements staffing changes, develops and manages team projects and coaches and develops staff.</p></div><div><p>
2. Assists the Director in program design and management.</p></div><div><p>
3. Makes recommendations concerning corrective action, remedial training, or commendations for Public Safety staff. Reviews and may investigate incidents involving use of force and/or complaints concerning Public Safety staff.</p></div><div><p>
4. Reviews incident activity and productivity reports, analyzes trends, patterns and develops proactive strategies based on findings. Researches, benchmarks and develops new programs. Ensures all Departmental records and reports are prepared in accordance with established policies and procedures.</p></div><div><p>
5. Ensures required Departmental, Hospital, Joint Commission, OSHA and other safety standards are established and maintained. Ensures quality of work in meeting Hospital and Departmental standards. Follows up with staff to ensure resolution and prevents reoccurrence.</p></div><div><p>
6. Collaborates with other department leaders in implementing Departmental training and recertification programs. Supervises all field-training officers to ensure Public Safety Officers are properly trained in accordance to established Departmental standards.</p></div><div><p>
7. Participates in the implementation, design and execution of all internal and external disaster drills, including training for department staff and officers.</p></div><div><p>
8. Participates in ongoing threat, vulnerability and risk assessment projects. Develops programs to identify areas of vulnerability in all aspects of the hospital&rsquo;s operations and future planning. Participates in project meetings involving site planning, construction and renovation projects and assists with the identification of all potential hazards and designs initiatives to reduce risk and maintain established security standards.</p></div><div><p>
9. Develops and maintains working relationships with local, state and federal agencies and serves as a point of contact and liaison with internal and external public safety representatives in preparing for emergencies.</p></div><div><p>
10. Oversees the department&rsquo;s operational schedule &amp; staff deployment across a 24/7 operational pattern.</p></div><div><p>
11. Collaborates with other department leaders to ensure the department&rsquo;s career ladder is implemented and staff are developed to their full potential.</p></div><div><p>
12. Collaborates with the department&rsquo;s Investigator on conducting follow up investigations of criminal activity and/or policy violations.</p></div><div><p>
13. Collaborates with the Systems and Technology Manager on physical security matters, including assessments, lock/device repair and the Communications Center.</p></div><div><p>
14. Assist with the development of capital and operational budgets for the overall Public Safety budget. Investigates all alternative sources of funding, resources and manages any federal, regional and local grants ensuring fiscal accountability and readiness for accounting and physical audits.</p></div><p></p><div><p><b><br>
Physical Requirements:</b></p></div><div><p>
1. Professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc.</p></div><div><p>
2. Frequently required to speak, hear, communicate and exchange information.</p></div><div><p>
3. Available to respond to any emergency situation or need to commence an investigation after normal working hours, carry a pager or other notification devices.</p></div><div><p>
4. Able to see and read computers displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.</p></div><div><p>
5. Occasionally lift and/or move up to 25 pounds.</p></div><div><p>
6. Physically able to perform physical activities such as response to daily operations situations and emergency/disaster situations.</p></div><p></p><div><p><b><br>
Skills &amp; Abilities:</b></p></div><div><p>
1. Knowledge of current safety and security trends in management of personnel and technology within the health care industry.</p></div><div><p>
2. Ability to manage and supervise a medium to large sized staff.</p></div><div><p>
3. Analytical ability needed to conduct investigations on security incidents and proven track record to make sound and timely judgments.</p></div><div><p>
4. Knowledge of current emergency management and preparedness methods and best practices, including industry, federal, regional, and local regulations, standards and guidance governing hospital disaster preparedness and response.</p></div><div><p>
5. Knowledge of risk, threat hazard and vulnerability assessment tools.</p></div><div><p>
6. Knowledge of applicable state and federal laws/regulations pertaining to the healthcare environment and security.</p></div><div><p>
7. Skilled in project management and oversight.</p></div><div><p>
8. Excellent organization, facilitation, written and oral presentation skills.</p></div><div><p>
9. Ability to analyze crime statistics and prepare data driven prevention plans.</p></div><div><p>
10. Skilled in Critical Incident Planning, Intervention, and Management.</p><p></p><div><p>
 <b>Job Profile Summary</b></p></div><div><p>
This role focuses on preventing workplace accidents and promotes health and safety awareness and education to individuals within the organization. In addition, this role focuses on performing the following Associate Safety related duties: Prevents workplace accidents and promotes health and safety awareness and education for employees. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.</p></div></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$91,879.42 - $117,150.49</div>

Manager Public Safety Tufts Medical Center

<div><h3 class="jobSectionHeader"><b>Company Description</b></h3><div><p>
It takes a lot of very smart, hard-working and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees.</p></div><p></p><h3 class="jobSectionHeader"><b>
Job Description</b></h3><div><p>
This position is responsible for respiratory care for patients of all age groups, who are diagnosed with cardio-pulmonary dysfunction. Services are provided throughout the Tufts Medical Center are complex. This includes the ICUs, in-patient rooms, the Emergency Room, and outpatient clinics. A request for service originates from the medical staff of Tufts Medical Center. It may be written or verbal and can be communicated to the therapist by direct telephone conversation and/or beeper page. The patient&rsquo;s nurse or unit secretary conveys the order.</p><p></p><p>
All patients are assessed for their needs initially and on an on-going basis until no longer required. Documentation of services provided is recorded in the Respiratory Therapy Progress Notes section located on the department flow sheet. A copy of this document is filed in the patient Medical Record.</p><p>
A list of the specific practices available by this department is noted below. A Respiratory Therapist is under the direction of the Director and Assistant Director of Respiratory Care. Patient services are available 24 hours/day, 365 days/year. Services are provided in accordance to policies and procedures agreed upon by the Medical Directors of the department. Clinical Practice Guidelines have and continue to evolve as the framework of clinical respiratory care practice. These practices are well referenced and sponsored by the American Association for Respiratory Care.
</p><p></p><p>Opportunities for growth and career expansion include:
</p><p></p><p><b>PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:</b></p><ul><li><p>
Neonatal and pediatric training</p></li><li><p>
Advanced certifications: ACLS, NRP, PALS</p></li><li><p>
Incentive career ladder supporting expanded skillsets</p></li><li><p>
Participation in neonatal and pediatric transport program
</p></li><li><p>Extracorporeal Membrane Oxygenation (ECMO) training</p></li><li><p>
Participation in orientation of new employees, primary preceptor opportunities</p></li><li><p>
Quality and Safety initiatives: participating in composing and maintaining clinical practice guidelines and protocols</p></li><li><p>
Participation in various departmental and critical care research opportunities
</p></li><li><p>Initiates patients on invasive and non-invasive mechanical ventilation; routinely checks and maintains proper function of ventilator in conjunction with the physician order.
</p></li><li><p>Abides with infection control guideline for invasive and non-invasive equipment per departmental policy. Changes and adjusts ventilator parameters based on clinical assessment and blood gas analysis in accordance with physician orders.
</p></li><li><p>Weans patients from mechanical ventilation and other therapies through patient assessment and adjusting parameters within prescribed protocols.</p></li><li><p>
Administer inhaled medications in accordance with institutional guidelines derived from the department of respiratory care and pharmacy.</p></li><li><p>
Administers oxygen using low flow, high flow, open and closed circuits.</p></li><li><p>
Embodies patient and family centered care. Explains procedures to patients and family.
</p></li><li><p>Provides services to analyze blood specimens for blood gases, glucose and electrolytes in neonatal and pediatric intensive care units.</p></li><li><p>
Administers Positive Pressure Breathing, (e.g. CPAP or BiPAP), which consists of the application of positive pressure to the upper airway to promote better lung inflation and aerosol distribution.
</p></li><li><p>Routinely assists in the transport of patients requiring life-support to and from referral hospitals.
</p></li><li><p>Provides in-house transport of mechanically ventilated and other high-risk patients.
</p></li><li><p>Provides non-traditional therapies, e.g. Nitric Oxide gas administration, as ordered.</p></li><li><p>
Provides resuscitation and support services at all high-risk deliveries.</p></li><li><p>
Monitors effectiveness of therapy using non-invasive techniques such as pulse oximetry, end tidal CO2 and transcutaneous PO2/PCO2, in addition to invasive techniques such as arterial blood gas sampling.</p></li><li><p>
Analyzes inspired oxygen concentration using various oxygen analyzers.
</p></li><li><p>Calibrates monitors and maintains Transcutaneous Oxygen Monitors, End Tidal CO2 and pulse Oximetry monitors.
</p></li><li><p>Assists in Cardio-Pulmonary Resuscitation as part of Code Team primarily providing airway management and manual resuscitation. Commonly administers drugs via the endotracheal tube during cardiopulmonary rescue e.g. Lidocaine, Atropine Sulfate and Epinephrine.</p></li><li><p>
Documents therapy, patient assessment, and interventions performed and test results in the progress notes of the medical record in a concise, accurate, and thorough manner.
</p></li><li><p>Transcribe a detailed shift note for all patient&rsquo;s cared for during the shift.
</p></li><li><p>Responsible for acknowledging the proper assembly of all respiratory therapy equipment prior to and during patient use.</p></li><li><p>
Performs daily rounds and fairly bills patients for services rendered.
</p></li><li><p>Attend rounds daily with the intensive care unit critical care team and is an active participant in the patient&rsquo;s care.</p></li><li><p>
Assists with development of in-service programs for departmental personnel.</p></li><li><p>
Assists the Associate Director with the orientation of new employees; acts as a preceptor for new employees and is utilized as a clinical instructor for students enrolled in local universities.</p></li><li><p>
Administers therapeutic agents such as Heliox, Surfactant, Tobramycin, Ribavirin and Pentamidine in accordance with established Departmental procedure.</p></li><li><p>
Provides services for new clinical programs as research protocols are developed.</p></li></ul></div><p></p><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><div><p><b>
JOB KNOWLEDGE AND SKILLS:</b></p><ul><li><p>
Ability to walk and stand for approximately 90% of the time.</p></li><li><p>
Ability to transport respiratory therapy equipment (up to 100 lbs.) using carts or wheels on the equipment to and from patient areas.
</p></li><li><p>One needs to demonstrate the ability to communicate with and assess the patient needs of different age populations to provide the necessary care. This will be demonstrated by supervisory review of Daily Shift Notes documented in all areas of clinical practice. Skills will be rated as part of your Performance Appraisal.</p></li><li><p>
Ability to perform all required duties under emergency and extreme stress situations.</p></li></ul><ul><li><p>
When cross-trained to perform neonatal and pediatric services, one is expected to acquire and maintain NRP and PALS certification.</p></li><li><p>
Demonstration of competency is required on an annual basis. This will include computer based training and evaluation in adult, pediatric and neonatal mechanical ventilators.</p></li></ul><p></p><p><b>
 EDUCATION:</b></p><ul><li><p>
Bachelor&rsquo;s degree level in health profession, science or equivalent is preferred.
</p></li><li><p>Associates degree in Respiratory Therapy is required.
</p></li><li><p>Must possess the RRT credential.
</p></li><li><p>Knowledge of medical terminology, physiology of the cardiopulmonary system and respiratory therapy science.</p></li></ul><p></p><p><b>
EXPERIENCE:</b></p><ul><li><p>
One to two years on the job experience in acute and critical care.</p></li><li>
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements</li></ul><p></p><p><b>
LICENSES, ETC:</b></p><ul><li><p>
Must be currently licensed and in good standing with the Licensure Board of Registration of Massachusetts.</p></li><li><p>
Must be a Registered Respiratory Therapist, be issued Registration from the National Board of Respiratory Care.</p></li></ul><p></p><p><b>
AGE SPECIFIC COMPETENCIES:</b></p><p>
Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. This includes:</p><ul><li><p>
Knowledge of growth and development</p></li><li><p>
Ability to interpret age specific data and response to care</p></li><li><p>
Provide age specific communication</p></li></ul><p></p><p><b>
WORKING CONDITIONS/PHYSICAL DEMANDS:</b></p><ul><li><p>
Most work is performed on patient floors, emergency room, outpatient clinics, and respiratory therapy workrooms.
</p></li><li><p>Exposure to infectious patients, blood products, and contaminated equipment.
</p></li><li><p>Works with high-pressure gas systems and uses gas mixtures which support combustion.
</p></li><li><p>Exposed to potentially toxic aerosols such as Ribavirin&Ograve; and Pentamidine&Ograve; and poisonous gases e.g. nitric oxide &amp; nitrogen dioxide.</p></li><li><p>
Frequent contact with patients and their families, medical and nursing staff, unit secretary and other employees.</p></li></ul></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$42.00 - $47.41</div>

Respiratory Therapist

<div><div><p><b>Job Profile</b><b> Summary</b></p></div><div><p>
This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.</p></div><p></p><div><p><b><br>
Job Overview</b></p></div><div><p>
This position monitors and coordinates all surgical scheduling functions for the department, including answering patient inquiries, initial patient interviews, scheduling and facilitating surgical dates with patients and families or other support systems as noted, assuring surgeon preferences regarding surgical sites, assistants, processes and any additional materials necessary to properly support specific resources. Provides complete pre-op surgical packets to the proper surgical location, assuring that surgeries may proceed as scheduled and assists the surgical biller with accurate and timely coding and billing information. Establishes systems to monitor and track department surgical functions and acts as a liaison between the department and, other departments and external organizations.</p></div><p></p><div><p><b><br>
Job Description</b></p></div><div><p><b>
Minimum Qualifications:</b></p></div><div><p>
1. High school diploma or equivalent.</p></div><div><p>
2. Two (2) years of experience with scheduling clinical procedures.</p></div><p></p><div><p><b><br>
Duties and Responsibilities</b><b>:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p></div><p></p><div><p><br>
1. Coordinates scheduling of the surgical sites and appointments for all physicians associated with a specific location in the department to achieve maximum utilization while adhering to Medical Center standards and regulations.</p></div><div><p>
2. Conducts patient interviews to accurately document a patient's status pre-operatively.</p></div><div><p>
3. Makes necessary arrangements to qualify patients for surgery.</p></div><div><p>
4. Coordinates all pre-op tests and surgical procedures.</p></div><div><p>
5. Gathers all information obtained during the patient&rsquo;s pre-op stages.</p></div><div><p>
6. Generates all information obtained during the patient's pre-op stages and submits a completed pre-operative surgical package to the surgical facility as directed by that facility, thus ensuring that the patient file is complete, and patient is cleared for surgery.</p></div><div><p>
7. Follows Federal CPT coding policies, records codes for surgical procedures and provides reports of all charges listed by the physician post-operatively to the billing coordinator. In the event of missing codes, the surgical coordinator communicates directly with the surgeon in order to obtain proper codes within 24 hours after the surgery. Works with the billing coordinator to forward batched reports to TMCPO.</p></div><div><p>
8. Retrieves operative notes within 24 hours of a surgical procedure and ensures that surgical documentation is filed properly in patient charts and with the billing coordinator.</p></div><div><p>
9. Maintains a surgical log detailing patient data, surgery time and place, other incidental relative information, billing information including amount billed and reimbursement date and amount for each surgical patient.</p></div><div><p>
10. Maintains communication with the manager. Reports any problems or difficulties to the site manager immediately.</p></div><div><p>
11. Contributes to the creation and updating of policies and guidelines for the Department related to the process by which patients are screened and booked for surgery.</p></div><div><p>
12. Works with billing to insure appropriate billing and reimbursement for each case.</p></div><div><p>
13. Responsible for surgical referral and authorization verification prior to/and following appointments and surgeries for.</p></div><div><p>
14. Establishes and updates appropriate patient information packets for distribution to patients and medical staff in accordance with surgical scheduling duties. Responsible for maintaining supplies as necessary and coordinating distribution to patients.</p></div><div><p>
15. Represents in the department relationships with other departments of Tufts Medical Center.</p></div><div><p>
16. Works with the billing coordinator for resolution of surgical billing patient inquiries and complaints.</p></div><div><p>
17. Ensures that the patient may proceed with the scheduled procedure by communicating directly with the patient&rsquo;s primary care physician in order to obtain pre-operative clearance.</p></div><div><p>
18. Responds to any last-minute questions the patients may have prior to surgery.</p></div><div><p>
19. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.</p></div><div><p>
20. Inform patients of necessary pre-operative guidelines.</p></div><div><p>
21. Forwards information packets to patients.</p></div><p></p><div><p><b><br>
Physical Requirements:</b></p></div><div><p>
1. Frequent sitting, occasional standing or working, and lifting of 10-15 lbs.</p></div><div><p>
2. May be exposed to dust and other typical office-like discomforts.</p></div><div><p>
3. Manual dexterity using fine hand manipulations for computer keyboard operation.</p></div><div><p>
4. Requires ability to see computer screen and read reports.</p></div><div><p>
5. Requires ability to hear instructions from physicians and other clinical or nursing staff.</p></div><p></p><div><p><b><br>
Skills &amp; Abilities:</b></p></div><div><p>
1. Computer literacy required including familiarity with word processing programs and electronic spreadsheets and has ability to learn new applications.</p></div><div><p>
2. Excellent interpersonal and customer service skills including excellent interpersonal and telephone skills.</p></div><div><p>
3. High degree of tact is necessary due to frequent interaction with patients, physicians, and insurance companies.</p></div><div><p>
4. Ability to perform Operating Room scheduling using Meditech and MSM.</p></div><div><p>
5. Knowledge of medical terminology and knowledge of CPT coding standards.</p></div><div><p>
6. Excellent organizational skills required with attention to detail.</p></div><div><p>
7. Ability to work independently with a minimum of supervision in routine matters.</p></div><div><p>
8. Excellent organizational skills.</p></div><div><p>
9. Ability to follow up and follow through on items related to scheduling.</p></div><div><p>
10. Self-motivated.</p></div><div><p>
11. Ability to prioritize work and be flexible with work assignments.</p></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$21.53 - $26.91</div>

Surgical Services Coordinator II

<div><div><p><b>Clinical Administrative Coordinator - Ambulatory Float Pool</b></p><p></p><p><b>
Job Profile</b><b> Summary</b></p></div><div><p>
This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.</p></div><p></p><div><p><b><br>
Job Overview</b></p></div><div><p>
Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. Assists with the work flow operations of the practice, maintenance of all documents and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions. This position plays an important role in the hospital&rsquo;s revenue cycle process, clinic operations, and patient experience.</p></div><p></p><div><p><b><br>
Job Description</b></p></div><div><p><b>
Preferred Qualifications:</b></p></div><div><div><p>
1. High School diploma or equivalent.</p></div><div><p>
2. Two (2) years of experience supporting customers.</p></div><div><p>
3. Bilingual.</p></div></div><p></p><div><p><b><br>
Duties and Responsibilities</b><b>:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p></div><p></p><div><p><br>
1. Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.</p></div><div><p>
2. Assists with scheduling template creation and changes.</p></div><div><p>
3. Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.</p></div><div><p>
4. Greets and checks-in patients; verifies patient demographic and insurance information.</p></div><div><p>
5. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.</p></div><div><p>
6. Collects copayments.</p></div><div><p>
7. Prepares medical records and documentation for patient visits, including loading of information into the EMR system.</p></div><div><p>
8. Takes an active role in monitoring patient flow and communicating delays to patients and providers.</p></div><div><p>
9. Assists with billing charge entry and reconciliation.</p></div><div><p>
10. Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.</p></div><div><p>
11. Provides general clerical support to department physicians.</p></div><div><p>
12. Participates in performance improvement projects.</p></div><p></p><div><p><b><br>
Physical Requirements</b><b>:</b></p></div><div><p>
1. Frequent sitting, occasional standing or working, and lifting of 10-15 lbs.</p></div><div><p>
2. May be exposed to dust and other typical office-like discomforts.</p></div><div><p>
3. Manual dexterity using fine hand manipulations for computer keyboard operation.</p></div><div><p>
4. Requires ability to see computer screen and read reports.</p></div><div><p>
5. Requires ability to hear instructions from physicians and other clinical or nursing staff.</p></div><div><p>
6. Some exposure to hazardous materials (blood, etc.).</p></div><p></p><div><p><b><br>
Skills &amp; Abilities:</b></p></div><div><p>
1. Good communications skills, both oral and written.</p></div><div><p>
2. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.</p></div><div><p>
3. Excellent interpersonal and organizational skills.</p></div><div><p>
4. Ability to handle multiple projects and prioritize tasks.</p></div><div><p>
5. Flexibility in work assignments.</p></div><div><p>
6. Knowledge of third-party billing.</p></div><div><p>
7. Ability to maintain confidential medical information.</p></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$18.81 - $23.51</div>

Clinical Administrative Coordinator - Ambulatory Float Pool

<div><div><div><p><b>Job Profile</b><b> Summary</b></p></div><div><p>
This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations. In addition, this role focuses on performing the following Transportation duties: Organizes the transportation for hospital shuttles and any travel needs hospital administration may need and provides support on the transportation of patients. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.</p></div><p></p><div><p><b><br>
Job Overview</b></p></div><div><p>
Responsible for transportation of patients to and from various departments as assigned. May assist with equipment requests, oxygen rounds, and other support tasks to aid the performance of the department.</p></div><p></p><div><p><b><br>
Job Description</b></p></div><div><p>
<b>Preferred Qualifications</b><b>:</b></p></div><div><p>
1. High School diploma or equivalent.</p><p>
2. Prior experience in healthcare.</p><p>
3. Basic Life Support (BLS) certification.</p></div><p></p><div><p><b>
Duties and Responsibilities</b><b>:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p></div><p></p><div><p><br>
1. Ensures the safe, timely and accurate transport of patients to their destination including bring the proper requested equipment. Ensures the comfort of the patient by being attentive; offers blankets, checks modesty, and only engages in appropriate conversation involving the patient.</p></div><div><p>
2. Assists patient care staff and utilizes proper body mechanics when lifting and transferring patients to and from wheelchairs, stretchers or beds.</p></div><div><p>
3. Notifies nursing personnel, clinician, technician or reception upon arrival for patient. Verifies correct patient identification. Alerts nursing staff immediately to any signs of patient distress or equipment malfunction.</p></div><div><p>
4. Completes transport quickly and efficiently; immediately notifies appropriate staff and leader when assignments are initiated and completed. Meets all performance related standards including response, active and completion times.</p></div><div><p>
5. Disinfects transport equipment before and after use according to policy and manufacturer instructions for use. Removes linen, disinfects and makes up stretchers upon completion. Returns equipment to proper location. Collects and returns wheelchairs and stretchers to the proper holding areas. Ensures that medical waste is disposed of according to established infection control and prevention procedures.</p></div><div><p>
6. Checks all equipment for proper and safe functions before use. Promptly reports any ineffective or broken equipment to unit leadership.</p></div><div><p>
7. Interacts with other system teams appropriately. Keeps appropriate staff and manager informed of cancellations, activities, needs, and/or concerns. Notifies Director of potential situations and unreasonable response times.</p></div><div><p>
8. Adheres to all policies, procedures and standards established by all regulatory agencies including but not limited to Federal, State, Joint Commission, OSHA, and CDC.</p></div><div><p>
9. Takes initiative when observing patients waiting in corridors to go back to their rooms by notifying dispatch and transporting patient.</p></div><div><p>
10. Conducts daily rounds to ensure equipment is properly stored.</p></div><div><p>
11. Ensures compliance with policies and procedures for departmental operations.</p></div><div><p>
12. Assists in orienting, training and developing transport associates.</p></div><p></p><div><p><b><br>
Physical Requirements:</b></p></div><div><p>
1. Standing or walking a majority of shift, bending and lifting and other physical effort with medium weight equipment or supplies (30-35 lbs.)</p></div><div><p>
2. Pushing and pulling of beds, wheelchairs, stretchers, etc. (up to 60 lbs.).</p></div><div><p>
3. Able to maneuver wheelchairs and stretchers in order to safely transport patients.</p></div><div><p>
4. Requires manual dexterity using fine hand manipulation to operate computer keyboard.</p></div><div><p>
5. Frequent contact with professional and other staff. patients and visitors.</p></div><div><p>
6. Frequent exposure to dust, dirt, blood, body waste and contaminated waste.</p></div><div><p>
7. Possible risk of cuts, needle punctures, and strains.</p></div><p></p><div><p><b><br>
Skills &amp; Abilities:</b></p></div><div><p>
1. Ability to properly use phone and pager.</p></div><div><p>
2. Acts as a positive role model; possesses, integrity, focus, commitment, flexibility, diplomacy and a team spirit.</p></div><div><p>
3. Ability to operate stretchers, wheelchairs and patient beds to safely move patients throughout hospital.</p></div><div><p>
4. Able to communicate both verbally and in writing in English. Able to follow written and verbal instructions.</p></div><div><p>
5. Able to identify scope of task and perform it in a timely and efficient manner.</p></div><div><p>
6. Ability to read, write, perform simple mathematical calculations and have basic knowledge of physical sciences at a level generally acquired through a high school education.</p></div></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$17.00 - $20.02</div>

Transport Aide I 6:00am - 2:30pm (Tue - Sat)

Tufts Medicine

<div><div><div><p><b>Job Profile</b><b> Summary</b></p></div><div><p>
This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Surgical Services duties: Responsible for medical services involving the excision or incision of a patient's body, such as interventional pain management and other procedures. This position also works to provide a safe environment for patients undergoing invasive procedures or surgery. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An entry-level role typically requiring little to no prior knowledge or experience and requiring vocational or technical education. Work is routine or follows standard procedures, is closely supervised, and communicates information that requires little explanation or interpretation.</p></div><p></p><div><p><b><br>
Job Overview</b></p></div><div><p>
Under general supervision of the Operating Room leaders and personnel, engages in direct and indirect tasks for patients having surgical procedures. With a focus on safety and efficiency, general responsibilities include room turnover and set up, stock inventory, transporting patients to and from the procedural areas, and providing the rooms with required specialty equipment in preparation for all procedures. This is an integral position in a dynamic and fast paced clinical setting with involvement in various surgical procedures that include an advanced cardiac surgery program.</p></div><p></p><div><p><b><br>
Job Description</b></p></div><div><p><b>
Minimum Qualifications</b><b>:</b></p></div><div><p>
1. High school diploma or equivalent.</p></div><p></p><div><p><b><br>
Preferred Qualifications</b><b>:</b></p></div><div><p>
1. Associate&rsquo;s degree.</p></div><div><p>
2. One (1) year experience working in an operating room or surgical area in a hospital.</p></div><p></p><div><p><b><br>
Duties and Responsibilities</b><b>:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p></div><p></p><div><p><br>
1. Assists Environmental Services with room turnover; wiping down and docking Neptune&rsquo;s, setting up specialized equipment/O.R. tables for next case.</p></div><div><p>
2. Transports patients from surgical floors to OR suite or other areas of the hospital, equipment and supplies to and from O.R. and works as a liaison with CPD to ensure delivery of kits and sterile items throughout the surgical case.</p></div><div><p>
3. Transports blood products and specimen to and from their respective locations (i.e. Blood Bank, Mammography, Pathology, Cytology).</p></div><div><p>
4. Assists in the transfer of a patient from the OR table to the patient's bed under the clinical care team&rsquo;s guidance.</p></div><div><p>
5. Assists team with ensuring the OR table and positioning devices for proper attachments are safely secured and ready to support a patient.</p></div><div><p>
6. Assists in positioning of patients for surgical procedures and holds extremities for skin prep.</p></div><div><p>
7. Performs general tidiness of all procedural areas and maintains cleanliness of inner and outer core zones of the surgical suites ensuring no medical gas panels, electrical panels, or fire extinguishers are blocked.</p></div><div><p>
8. Maintains all medical gas tank exchanges in safe manner, monitoring PSI levels on tank gauges, and responding to alarms.</p></div><div><p>
9. Responsible for fluid and linen re-stocking and maintenance inside O.R room warmers and fluid carts; labeling with accurate expiration dates and discarding expired fluid.</p></div><div><p>
10. Returns unopened case carts, kits, and scopes to Central Processing and may assist Environmental Services with the return of used/dirty case carts to the decontamination area.</p></div><div><p>
11. General maintenance of all biohazard sharps containers; utilizing the soiled utility room to exchange for clean bins when necessary.</p></div><div><p>
12. Adheres to JCAHO, CMS, DPH, and HIPAA regulations.</p></div><div><p>
13. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.</p></div><div><p>
14. Responsible to rotate through procedural units in which they are oriented.</p></div><div><p>
15. Assists leadership team with strategic initiatives regarding process improvement efforts, with a focus on safety and efficiency.</p></div><div><p>
16. Respond to Vocera calls in a timely manner, and logs in to respective &ldquo;group&rdquo; at the start of their shift.</p></div><div><p>
17. Complies with on-call requirements and responsibilities, able to clock in for their on-call shift within 45 minutes of being called.</p></div><div><p>
18. Demonstrates extensive knowledge and use of specific tables, table accessories, and equipment- and is able to act as a direct resource to the clinical care team providing support with specialized items when needed.</p></div><div><p>
19. Completes general maintenance of all linen, trash, and recycling receptacles.</p></div><p></p><div><p><b><br>
Physical Requirements</b><b>:</b></p></div><div><p>
1. Lift, reach, carry, push, and pull 40-50 pounds or more. Ability to stand/sit combination of eight (8) hours or length of assignment.</p></div><div><p>
2. Perceiving sounds such as phones ringing, beepers, alarms and buzzers on equipment.</p></div><div><p>
3. Clarity of both near and far vision. Able to distinguish color, i.e. alarms and buzzers on equipment, and color codes on instrumentation.</p></div><div><p>
4. Frequent contact with blood and bodily fluids, lasers, electrical equipment, and radiation waves.</p></div><div><p>
5. Must have demonstrated manual dexterity to perform duties as assigned.</p></div><p></p><div><p><b><br>
Skills &amp; Abilities:</b></p></div><div><p>
1. Ability to speak and hear effectively and meet telephone and customer service standards.</p></div><div><p>
2. Ability to be flexible with schedule and adhere to the operating room on-call policy.</p></div><div><p>
3. Ability to take direction and follow through on assignments without reminder.</p></div><div><p>
4. Ability to prioritize assignments and tasks at hand.</p></div><div><p>
5. Ability to work in a fast paced, highly technical environment.</p></div><div><p>
6. Knowledge of different patient positions to assist in Operating Room.</p></div><div><p>
7. Knowledge and use of universal precautions, asepsis, and sterile technique.</p></div><div><p>
8. Read and write at a level necessary to perform all duties, include accurately maintain written records.</p></div><div><p>
9. Basic familiarity with computers and the ability to navigate at a basic level within web-based applications.</p></div><div><p>
10. Demonstrates a pro-active customer service orientation.</p></div></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$17.00 - $20.77</div>

Operating Room Attendant

<div><div><p><b>Job Profile</b><b> Summary</b></p></div><div><p>
This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations. In addition, this role focuses on performing the following Transportation duties: Organizes the transportation for hospital shuttles and any travel needs hospital administration may need and provides support on the transportation of patients. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.</p></div><p></p><div><p><b><br>
Job Overview</b></p></div><div><p>
Responsible for transportation of patients to and from various departments as assigned. May assist with equipment requests, oxygen rounds, and other support tasks to aid the performance of the department.</p></div><p></p><div><p><b><br>
Job Description</b></p></div><div><p><b>
Minimum Qualifications</b><b>:</b></p></div><div><p>
1. High School diploma or equivalent.</p></div><p></p><div><p><b><br>
Preferred Qualifications</b><b>:</b></p></div><div><p>
1. Prior experience in healthcare.
</p><p>2. Basic Life Support (BLS) certification.
</p></div><p></p><div><p><b>Duties and Responsibilities</b><b>:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p></div><p></p><div><p><br>
1. Ensures the safe, timely and accurate transport of patients to their destination including bring the proper requested equipment. Ensures the comfort of the patient by being attentive; offers blankets, checks modesty, and only engages in appropriate conversation involving the patient.</p></div><div><p>
2. Assists patient care staff and utilizes proper body mechanics when lifting and transferring patients to and from wheelchairs, stretchers or beds.</p></div><div><p>
3. Notifies nursing personnel, clinician, technician or reception upon arrival for patient. Verifies correct patient identification. Alerts nursing staff immediately to any signs of patient distress or equipment malfunction.</p></div><div><p>
4. Completes transport quickly and efficiently; immediately notifies appropriate staff and leader when assignments are initiated and completed. Meets all performance related standards including response, active and completion times.</p></div><div><p>
5. Disinfects transport equipment before and after use according to policy and manufacturer instructions for use. Removes linen, disinfects and makes up stretchers upon completion. Returns equipment to proper location. Collects and returns wheelchairs and stretchers to the proper holding areas. Ensures that medical waste is disposed of according to established infection control and prevention procedures.</p></div><div><p>
6. Checks all equipment for proper and safe functions before use. Promptly reports any ineffective or broken equipment to unit leadership.</p></div><div><p>
7. Interacts with other system teams appropriately. Keeps appropriate staff and manager informed of cancellations, activities, needs, and/or concerns. Notifies Director of potential situations and unreasonable response times.</p></div><div><p>
8. Adheres to all policies, procedures and standards established by all regulatory agencies including but not limited to Federal, State, Joint Commission, OSHA, and CDC.</p></div><div><p>
9. Takes initiative when observing patients waiting in corridors to go back to their rooms by notifying dispatch and transporting patient.</p></div><div><p>
10. Conducts daily rounds to ensure equipment is properly stored.</p></div><div><p>
11. Ensures compliance with policies and procedures for departmental operations.</p></div><div><p>
12. Assists in orienting, training and developing transport associates.</p></div><p></p><div><p><b><br>
Physical Requirements:</b></p></div><div><p>
1. Standing or walking a majority of shift, bending and lifting and other physical effort with medium weight equipment or supplies (30-35 lbs.)</p></div><div><p>
2. Pushing and pulling of beds, wheelchairs, stretchers, etc. (up to 60 lbs.).</p></div><div><p>
3. Able to maneuver wheelchairs and stretchers in order to safely transport patients.</p></div><div><p>
4. Requires manual dexterity using fine hand manipulation to operate computer keyboard.</p></div><div><p>
5. Frequent contact with professional and other staff. patients and visitors.</p></div><div><p>
6. Frequent exposure to dust, dirt, blood, body waste and contaminated waste.</p></div><div><p>
7. Possible risk of cuts, needle punctures, and strains.</p></div><p></p><div><p><b><br>
Skills &amp; Abilities:</b></p></div><div><p>
1. Ability to properly use phone and pager.</p></div><div><p>
2. Acts as a positive role model; possesses, integrity, focus, commitment, flexibility, diplomacy and a team spirit.</p></div><div><p>
3. Ability to operate stretchers, wheelchairs and patient beds to safely move patients throughout hospital.</p></div><div><p>
4. Able to communicate both verbally and in writing in English. Able to follow written and verbal instructions.</p></div><div><p>
5. Able to identify scope of task and perform it in a timely and efficient manner.</p></div><div><p>
6. Ability to read, write, perform simple mathematical calculations and have basic knowledge of physical sciences at a level generally acquired through a high school education.</p></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$17.00 - $20.02</div>

Transport Aide I - 8:00am - 4:30pm

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