sales manager

regional sales manager

sales associate

sales supervisor

area sales manager

manager retail sales

Calvin James Recruitment

<div>
 
 Looking for an experienced and dynamic Retail Manager to oversee multiple retail locations across Riyadh. This role is responsible for driving sales, ensuring operational excellence, and leading store teams to deliver an exceptional customer experience.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Sales &amp; Performance Management
 
 
 <ul>
 <li>
 Develop and implement sales strategies to achieve revenue targets.
 </li>
 <li>
 Monitor store performance, analyse sales reports, and identify areas for improvement.
 </li>
 <li>
 Drive initiatives to increase foot traffic, conversion rates, and average transaction value.
 </li>
 </ul>
 
 
 Operations &amp; Compliance
 
 
 <ul>
 <li>
 Ensure all stores comply with company policies, SOPs, and local regulations.
 </li>
 <li>
 Optimise stock levels, inventory management, and visual merchandising.
 </li>
 <li>
 Conduct regular store visits to assess operational standards and address any issues.
 </li>
 </ul>
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Recruit, train, and mentor store managers and staff to maintain a high-performing team.
 </li>
 <li>
 Conduct performance reviews and provide coaching to enhance employee development.
 </li>
 <li>
 Foster a positive work environment that encourages teamwork and motivation.
 </li>
 </ul>
 
 
 Customer Experience &amp; Brand Standards
 
 
 <ul>
 <li>
 Ensure outstanding customer service is delivered across all locations.
 </li>
 <li>
 Maintain brand consistency in store presentation, product offerings, and customer engagement.
 </li>
 <li>
 Gather customer feedback and implement improvements to enhance the shopping experience.
 </li>
 </ul>
 
 
 Financial &amp; Budget Management
 
 
 <ul>
 <li>
 Manage budgets, control expenses, and optimise operational costs.
 </li>
 <li>
 Ensure efficient use of resources to maximise profitability.
 </li>
 <li>
 Identify new business opportunities to drive growth in the assigned region.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience as an Area Manager, Multi-Store Manager, or similar role in the retail industry.
 </li>
 <li>
 Strong leadership, coaching, and team management skills.
 </li>
 <li>
 Solid understanding of retail operations, sales strategies, and customer service excellence.
 </li>
 <li>
 Ability to analyse data, drive performance, and implement effective action plans.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Fluency in Arabic and English
 </li>
 </ul>
 
 
</div>

Retail Manager

Chalhoub Group

<div>
 On behalf of
 
 Zimmermann
 
 , we are hiring for a
 
 Retail Manager
 
 to oversee our existing stores in
 
 KSA &amp; Bahrain
 
 , and who will be part of the growth of the brand in the Middle East.
 
 
 Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
 
 
 
 
 What You'll Be Doing
 
 
 
 
 The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&amp;P adherence and KPI&rsquo;s achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include:
 
 
 <ul>
 <li>
 Ensure client satisfaction and achieve consistent sales &amp; KPIs.
 </li>
 <li>
 Develop strategies and action plans for sales targets.
 </li>
 <li>
 Maximize sales through service strategies, tracking performance, and motivating teams.
 </li>
 <li>
 Regularly report performance and mentor Store Managers.
 </li>
 <li>
 Provide feedback on stock issues and ensure product knowledge among team members.
 </li>
 <li>
 Manage and grow the client database in compliance with GDPR.
 </li>
 <li>
 Ensure accurate client details and product availability for appointments.
 </li>
 <li>
 Communicate with clients about new launches and organize appointments.
 </li>
 <li>
 Develop teams in client service, brand, and product knowledge.
 </li>
 <li>
 Train stores in online fulfillment and policies.
 </li>
 <li>
 Lead and motivate teams to achieve KPIs.
 </li>
 <li>
 Provide feedback and conduct regular meetings to discuss performance and development.
 </li>
 <li>
 Lead and inspire the retail team.
 </li>
 <li>
 Oversee recruitment and onboarding of Store Managers.
 </li>
 <li>
 Manage stock accurately and efficiently.
 </li>
 <li>
 Monitor stock losses and work with B&amp;P team for consolidations.
 </li>
 <li>
 Manage store expenses and ensure timely reporting.
 </li>
 <li>
 Maintain high Visual Presentation standards.
 </li>
 <li>
 Assist with new store setups and ensure weekly floral arrangements.
 </li>
 <li>
 Provide feedback on maintenance and ensure timely completion of works.
 </li>
 <li>
 Drive in-store events and manage them per company expectations.
 </li>
 <li>
 Enter client details post-event and send &ldquo;thank you&rdquo; notes.
 </li>
 <li>
 Report event details to management.
 
 
 </li>
 </ul>
 
 
 What You&rsquo;ll Need To Succeed
 
 
 
 
 <ul>
 <li>
 This role will be based in Riyadh, KSA. Travel required to Jeddah and Bahrain
 </li>
 <li>
 Experience managing a network of stores in luxury retail, within the Middle East
 </li>
 <li>
 Fluency in Arabic is mandatory for this role
 </li>
 <li>
 Experience in Luxury Retail. Either leading a flasghip Luxury store or multiple stores/locations
 </li>
 <li>
 Ability to maximize and drive sales performance of your stores
 </li>
 <li>
 Ability to set and drive clienteling activities
 </li>
 <li>
 Strong interpersonal skills and experience managing multiple stakeholders
 
 
 </li>
 </ul>
 
 
 What You&rsquo;ll Need To Succeed
 
 
 
 
 <ul>
 <li>
 The applicant must have previous management experience in fashion (essential), amazing client service skills, a proven ability to inspire, engage and develop team members to exceed KPI results, impeccable attention to detail and exceptional communication skills.
 
 
 </li>
 </ul>
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Retail Manager - Zimmermann (KSA & Bahrain)

Sephora

<div>POSITION PURPOSE: As Retail Manager, you will be responsible for the people, standards, customer experience, financial and operational management of stores in your area of accountability, and responsible to support, coach and develop your teams to translate the retail plans into tangible actions that enable store leaders and store teams to reach and exceed their agreed targets.<div>
Build, develop and implement store and area plans to maximise sales and KPIs performance</div><div> 
</div>KEY ACCOUNTABILITIES<ul><li>
Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions</li><li>
Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores</li><li>
To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
</li><li>Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME</li></ul><div></div><div> 
Performance, Productivity &amp; Results Management
</div><ul><li>Leads teams, translating area performance objectives into store sales and KPI targets</li><li>
Monitor, report on performance KPIs and identify areas/store/leadership improvements
</li><li>Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules</li><li>
Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week</li><li>
Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)</li><li>
Implement agreed Sephora Retail priorities and drive commercial success</li><li>
Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder</li><li>
Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams</li></ul><div></div><div> 
Management of Store Operations: Retail Operations
</div><ul><li>Back of house organization, compliant with all SEPHORA policies and procedures</li><li>
Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take</li><li>
Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization</li><li>
Recruit and develop exceptional people</li><li>
Optimize and oversee operations to ensure productivity and efficiency</li><li>
Ensure compliance with company&rsquo;s policies and operational guidelines</li></ul><div></div><div> 
Store Merchandising and Standards</div><ul><li>
Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.</li><li>
Store standards of cleanliness and security are maintained.</li><li>
Ensure key product launches and initiatives are fully supported.</li></ul><div></div><div> 
Customer and People</div><ul><li>
Define, build, and follow up on people development plans in partnership with training and education</li><li>
Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
</li><li>Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports</li><li>
Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate</li></ul><div></div><div> 
KPIs and deliverables
</div><ul><li>Accountable to deliver all agreed sales and KPI targets for area of responsibility</li><li>
Exceed monthly sales turnover vs agreed budget</li><li>
Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection</li><li>
Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups</li><li>
Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling
</li><li>Shrinkage and the level of stock by store, meet company Audit results &gt;85%</li><li>
Deliver agreed company measures in both Happy App and LOvemeter &gt;80%</li><li>
Exceed agreed annual company employee satisfaction target
</li><li>Define, build, and follow up on people development plans in partnership with training and education</li></ul><div> 
</div><div>Brand and Culture</div><ul><li>
Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do</li><li>
Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture</li><li>
Support in the roll out of relevant retail projects
</li><li>Gatekeeper of retail communications and data to area and store teams
</li></ul>
SKILLS AND EXPERIENCE
<ul><li>You have a Degree in Business or Administration.</li><li>
You have experience in Customer Experience.
</li><li>Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket
</li><li>Comprehensive beauty Industry knowledge, up to date on trends and latest products</li><li>
Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel</li><li>
You have experience in Leadership &amp; transversal management skills
</li><li>You have Commercial background and ME market awareness</li><li>
You have Excellent communication skills
</li><li>You are Flexibility, adaptability &amp; creativity</li></ul><div> 
</div><div>PERSONALITY</div><ul><li>
High achievement drive, ability, and desire to drive change, team player and confident to work alone</li><li>
Embraces change, seizes opportunities, leads from the front
</li><li>You have high level of energy, enthusiasm, and motivation</li><li>
You fully understand the business needs and adapt to all requirements of a fast-paced environment.</li><li>
You can collaborate, connect, and build relationships with store teams, Rrea Managers and different support teams within Sephora Middle East HQ.</li><li>
You have a Minimum of 6-8 years&rsquo; experience in sales, operations and/or services within the beauty/retail/hospitality industry</li><li>
You are an English speaker (Arabic is a plus)</li><li>
You have a valid driving license</li></ul></div>

Qiddiya | القدية

<div>
 
 Job Purpose
 
 
 
 The Sales &amp; Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales &amp; Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training &amp; development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.
 
 
 The Sales &amp; Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales &amp; Leasing PU team will also have a team dedicated to supporting the Asset Class operational Sales and Leasing teams on an ongoing basis to ensure that centralized business requirements for the operation units are met, strategies and support provided, and all business units are informed of sales and leasing progressions.
 
 
 The Senior Manager for Residential, Office, Retail, and Land plays a critical role in leading and coordinating the strategic enablement and support of the sales and leasing efforts across these asset classes. This role ensures that the operational teams across the asset classes are equipped with the strategic insights, tools, and support needed to achieve their objectives effectively. Reporting to the Senior Director of Strategic Management within the Sales &amp; Leasing Performance Unit (PU) at Qiddiya, the Senior Manager serves as a key liaison between the centralized PU functions and operational teams, ensuring alignment, consistency, and operational excellence.
 
 
 
 Role Description
 
 
 
 
 Responsibilities include, but are not limited to:
 
 
 
 
 
 Strategic Responsibilities (only for Managerial roles and above)
 
 
 
 
 <ul>
 <li>
 Asset Class Sales &amp; Leasing Strategy:
 </li>
 <li>
 Support in the development and implementation of strategies for the sales and leasing of Residential, Office, Retail, and Land (RRO&amp;L) assets, aligning with the organization's strategic objectives
 </li>
 <li>
 Collaborate with Asset Class Business Units to tailor strategies that address the specific needs of each asset class
 </li>
 <li>
 Centralized Coordination:
 </li>
 <li>
 Act as the primary liaison between the Sales &amp; Leasing PU and the operational teams for Residential, Office, Retail, and Land Asset Class Business Units
 </li>
 <li>
 Ensure seamless communication and collaboration, addressing gaps in centralized support
 </li>
 <li>
 Contribute to cross-functional working groups and forums, driving decision-making and progress tracking
 </li>
 <li>
 Policy and Procedure Alignment:
 </li>
 <li>
 Ensure the adoption of standardized policies, procedures, and templates across asset classes to maintain consistency and compliance
 </li>
 <li>
 Provide input on the development of tools and processes to enhance operational efficiency
 </li>
 <li>
 Contribute to the development of go-to-market frameworks, processes, and performance enablers
 </li>
 <li>
 Market Insights and Data-Driven Decision Making:
 </li>
 <li>
 Parter with the Market Analysis Manager to leverage market data and trends to deliver actionable insights on market trends and competitor benchmarks to inform sales and leasing strategies across RRO&amp;L
 </li>
 <li>
 Use competitive analysis and economic conditions and drivers to identify opportunities and mitigate risks
 
 
 </li>
 </ul>
 
 
 Operational Responsibilities
 
 
 
 
 <ul>
 <li>
 Customer Journey Oversight:
 </li>
 <li>
 Support Customer Service Operation in the oversight of the customer journey for each asset class
 </li>
 <li>
 Digital Tools and CRM Management:
 </li>
 <li>
 Support the Customer Service Operations Team in implementing and ensuring the correct use of the CRM and other digital tools tailored to the needs of Residential, Office, Retail, and Land operations
 </li>
 <li>
 Ensure effective adoption and utilization of these tools by operational teams
 </li>
 <li>
 Proactively support in recommending additional tools that will enable Asset Class Business Units to meet their targeted KPI's
 </li>
 <li>
 Cross-Functional Collaboration:
 </li>
 <li>
 Work closely with other departments, including finance, legal, compliance, and risk management, to ensure alignment and support for sales and leasing operations
 </li>
 <li>
 Coordinate with marketing teams to develop campaigns and materials that support asset class objectives
 </li>
 <li>
 Identify and implement improvements to streamline operations and enhance efficiency
 </li>
 <li>
 Stay informed of industry best practices and incorporate them into Qiddiya's operations
 </li>
 <li>
 Contribute to the design and delivery of sales and leasing training programs and capability-building within the Sales and Leasing online academy
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Knowledge, Qualifications &amp; Skills required
 
 
 
 
 Essential (must have to perform the role)
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Real Estate, or a related field; a Master's degree is preferred
 </li>
 <li>
 Minimum of 8 years of experience in sales and leasing, with at least 3 years in a leadership role overseeing multiple asset classes
 </li>
 <li>
 Strong knowledge of real estate sales and leasing practices, particularly in Residential, Office, Retail, and Land
 </li>
 <li>
 Experience in CRM systems, digital tools and customer journey relevant to sales and leasing
 </li>
 <li>
 Proficiency in leveraging market analysis and data for strategic decision-making
 </li>
 <li>
 Proven track record of successfully driving strategic initiatives across multiple business units within a complex organization
 </li>
 <li>
 High level of integrity, drive and intellectual curiosity is vital
 </li>
 <li>
 Excellent verbal, written and presentation skills to communicate to stakeholders and management
 </li>
 <li>
 Sincere enthusiasm for Qiddiya generating a genuine strong commercial narrative
 </li>
 <li>
 Able to multi-task and handle multiple projects simultaneously
 </li>
 <li>
 Astute networker, able to build deep relationships within and across industry sectors, always looking to help foster connections with other people
 
 
 </li>
 </ul>
 Strong project organizational and project management skills
 
 
 
 Desirable (advantageous)
 
 
 
 <ul>
 <li>
 Arabic &amp; English speaker - Written &amp; Spoken
 </li>
 <li>
 Exposure to giga-projects, or large-scale developments in the GCC
 </li>
 <li>
 Familiarity with Saudi real estate laws and market dynamics
 </li>
 </ul>
</div>

Senior Manager Strategic Management - CDU6 - 20004793

Damas Jewellery

<div>
 
 
 About the company:
 
 
 
 
 
 
 Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Headquartered in Dubai, United Arab Emirates, Today it operates 150 stores across the GCC and employs more than 1200 people. Over 40 prestigious international brands are part of Damas Jewellery&rsquo; varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions.
 
 
 
 
 
 
 Website:
 
 http://www.damasjewellery.com
 
 
 
 
 
 
 Principle Accountabilities:
 
 
 <ul>
 <li>
 Design, develop, and deliver comprehensive training programs for new and existing sales staff, focusing on jewellery product knowledge, sales techniques, customer engagement, and brand values.
 </li>
 <li>
 Conduct training sessions in both classroom and Online, to ensure sales team members are equipped with the necessary skills to excel in their roles.
 </li>
 <li>
 Deliver In-Store training and In-class coaching session to existing staff across the Kingdom
 </li>
 <li>
 Collaborate with the management team to identify training needs, gaps in knowledge, and areas for improvement within the sales team.
 </li>
 <li>
 Stay up to date with the latest industry trends, market dynamics, and product offerings to provide accurate and relevant training content.
 </li>
 <li>
 Develop training materials, including presentations, training manuals, and interactive exercises, to support effective learning and retention.
 </li>
 <li>
 Implement assessment tools and evaluations to measure the effectiveness of training programs and identify areas for further improvement.
 </li>
 <li>
 Provide individual coaching and feedback to sales associates to help them improve their sales techniques, customer interactions, and product knowledge.
 </li>
 <li>
 Organize and lead role-playing exercises, simulations, and on-the-job training sessions to reinforce learning outcomes.
 </li>
 <li>
 Collaborate with product managers, marketing teams, and other stakeholders to ensure alignment between training content and product strategies.
 </li>
 <li>
 Continuously evaluate and refine training methodologies to adapt to changing market trends and sales strategies.
 </li>
 <li>
 Monitor sales team performance post-training, identify areas of ongoing development, and provide targeted support as needed.
 </li>
 <li>
 Assist in the onboarding process for new sales team members, ensuring a smooth transition into their roles.
 </li>
 <li>
 Maintain accurate records of training activities, attendance, and performance metrics.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirement Qualifications
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Graduate with specialization in HR/Training
 </li>
 <li>
 Additional certification in Training &amp; Development/CRM is an advantage.
 </li>
 <li>
 HRD/GIA Certification is a plus
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 3-5 years of similar experience in large organizations of which at least 1-2 years should have been in the retail sector.
 
 
 
 
 
 
 Core Competencies / Skills :
 
 
 
 
 
 <ul>
 <li>
 Proficiency in MS Office
 </li>
 <li>
 Multitasking abilities
 </li>
 <li>
 Excellent command in English
 </li>
 <li>
 Excellent Presentation skills
 </li>
 <li>
 Creative thinking
 </li>
 <li>
 Strong communication and presentation skills, with the ability to engage and inspire learners at all levels
 </li>
 <li>
 Proficiency in creating training materials using various tools such as PowerPoint, video content, and e-learning platforms
 </li>
 <li>
 Excellent interpersonal skills to establish rapport with sales team members and foster a positive learning environment
 </li>
 <li>
 Detail-oriented with the ability to analyze training data and make data-driven recommendations for improvement
 </li>
 <li>
 Strong organizational skills and the ability to manage multiple training initiatives simultaneously
 </li>
 <li>
 Flexibility to adapt training content and methods based on the unique needs of individual learners
 </li>
 <li>
 Professional demeanor, embodying the brand values and customer service standards of the company
 </li>
 <li>
 Willingness to travel to different retail locations as required
 </li>
 <li>
 Excellent knowledge of E-Learning techniques
 </li>
 </ul>
</div>

Retail Sales Trainer

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 <ul>
 <li>
 Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and Area Manager with regards to employees and products.
 
 
 </li>
 </ul>
 
 Key Responsibility:
 
 
 
 <ul>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
 </li>
 <li>
 Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
 </li>
 <li>
 Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Supervisor

Whitecollars

<div>Company Description 
Our client is a Saudi retail and E-commerce company that has been working in the field of home textiles and accessories since 1997. They specialize in premium bedding and bath linens in the Saudi market. and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring accessibility for all. 
Job Description 
About the role:﻿
As a store manager, you will be responsible for overseeing all aspects of store operations. This includes driving sales growth, maintaining top-tier customer service, efficient staff management, and optimal inventory control to consistently provide a positive shopping experience. Beyond this, your role extends to developing training programs that elevate the performance of our in-store retail staff, actively contributing to their growth and the overall success of the store.
Responsibilities:<ul><li>
Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.</li><li>
Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.</li><li>
Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.</li><li>
Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.</li><li>
Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, and sales and customer service training.</li><li>
Collaborate with other departments to develop and deliver training programs that support company goals.</li><li>
Coach and mentor retail staff on sales and customer service skills.</li><li>
Observe retail staff on the sales floor, provide feedback, and track the effectiveness of training programs.</li></ul> 

Qualifications 
<ul><li>
3+ years of experience in the retail industry.</li><li>
Bachelor's degree in a related field.</li><li>
Strong proficiency in the English language, both written and verbal.</li><li>
Proven experience as a store manager or in a similar retail management role.</li><li>
Prior experience in delivering training and coaching is a big plus.</li></ul>
Competencies:<ul><li>
Multitasking and time-management skills.</li><li>
Ability to prioritize tasks.</li><li>
Highly organized and detail-oriented.</li><li>
Ability to work in a fast-paced, high-pressure environment.</li><li>
Strong communication and interpersonal skills.</li></ul></div>

Store Manager - Riyadh

Explore 1288+ Manager retail sales in Riyadh this December. Find roles across top companies and apply now to boost your career.

1288 manager retail sales jobs IN Riyadh

Retail Manager

Retail Manager - Zimmermann (KSA & Bahrain)

Retail Manager

Senior Manager Strategic Management - CDU6 - 20004793

Retail Sales Trainer

Supervisor

Store Manager - Riyadh