sales manager

marketing manager

product manager

restaurant manager

store manager

retail manager

DOLCE&GABBANA

<div>
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Ensure his/her individual sales achievement providing an impeccable service to clients
 </li>
 <li>
 Partner with the store management to achievement of store sales budget
 </li>
 <li>
 Support all activities to achieve store business objectives, demonstrating an excellent client experience
 </li>
 <li>
 P[perform with high integrity in in company compliance with Corporate departments
 </li>
 <li>
 Responsible for the coordination of FoH and BoH activities according to the guidelines provided by the store management
 </li>
 <li>
 Be a role model for the Sale Staff
 </li>
 <li>
 Be an ambassador of the brand (If Key Holder, serves as a role model in client service by making the client experience the priority and consistently achieving monthly sales targets, as well as effectively performing operations functions: opens and closes the store, register, and back office management procedures.)
 </li>
 <li>
 Key Accountabilities
 </li>
 <li>
 Contribute to the sales target achievement selling product and providing an excellent service
 </li>
 <li>
 Undertake all required tasks (shop floor and BoH) set by the store management team in an effective and timely manner
 </li>
 <li>
 Coordinate and oversee the activities in the FoH and BoH as requested by the store management in order to meet the qualitative and quantitative results expected by the store. Main duties (depending on the store cluster):
 </li>
 <li>
 coordinate the execution of all company initiatives within the store
 </li>
 <li>
 Support the Sale Staff in achieving the targets and develop both store and individual performance
 </li>
 <li>
 Organize the execution of the action defined by the store management to implement business action plans, to enhance sales for each product category and client tier segment
 </li>
 <li>
 Participate in analyzing monthly KPIs and identify strategies to ensure performance standards are met
 </li>
 <li>
 Participate to the monthly CRM database analysis managed by the store management in order to facilitate and execute the CRM activities
 </li>
 <li>
 Oversee the shop floor in order to smooth operations and facilitate the collaboration with the BoH team
 </li>
 <li>
 Share information with the store management about the best and worst sellers, participate in deciding and implementing any improvements in the sale process and/or in the exposition of products
 </li>
 <li>
 Support cash operations if needed (is trained to use the till)
 </li>
 <li>
 Assist the store management in preparing schedules and leadership zoning, by analyzing the traffic trends and the peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
 </li>
 <li>
 identify competencies gap and knowledge to develop in the Sale Staff
 </li>
 <li>
 Propose to the store management the Sale Staff development plans
 </li>
 <li>
 Coach the Sale Staff in selling competencies, tools and understanding key business metrics
 </li>
 <li>
 Arrange and/or deliver training sessions for the store Staff to ensure people are fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product knowledge support
 </li>
 <li>
 Monitor the quality of the service offered to the clients and the performance level providing feedback on the shop floor
 </li>
 <li>
 Participate to the monthly coaching sessions conducted by the store management with the Sale Staff to review performance
 </li>
 <li>
 Ensure store compliance with company policy and procedures
 </li>
 <li>
 Promote and drive brand image through knowledge of product and ensure visual merchandising standards
 </li>
 <li>
 Minimize loss by ensuring loss prevention procedures are followed at all times and incidents are reported to store management team
 </li>
 <li>
 if requested, support, coordinate and oversee: the stock operations activities and tasks
 </li>
 <li>
 Accountable for the Mentoring Program responsibility in accordance with the Retail Campus guidelines:
 </li>
 <li>
 Guarantee the &ldquo;Mentoring Program&rdquo; effective development
 </li>
 <li>
 Participate to the training and coordination activities proposed at a Country or Regional level
 </li>
 <li>
 Perform other duties as directed
 </li>
 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 5 - 10 years of Luxury Retail Experience
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Strong leadership experience.
 </li>
 <li>
 Energetic, enthusiastic, fast paced, adaptable
 </li>
 </ul>
 
 
</div>

Retail Sales Manager

Al Khayyat Investments (AKI)

<div>
 
 
 Position Title:
 
 Fashion Retail Operations Manager
 
 
 
 Location:
 
 Riyadh, Kingdom of Saudi Arabia
 
 
 
 Reports to:
 
 Senior Brand Manager &ndash; Dubai Office
 
 
 
 Business Unit/Department:
 
 AKI Fashion
 
 
 
 
 
 
 JOB OVERVIEW:
 
 The Fashion Retail Operations Manager will be responsible for overseeing and managing the day-to-day operations of fashion retail stores in Saudi Arabia, including
 
 Petit Bateau
 
 (Riyadh &amp; Jeddah)
 
 
 and
 
 Nanan
 
 (Riyadh). The role is crucial in ensuring efficient store performance, exceptional customer experience, adherence to brand standards, and achievement of business targets. The position reports directly to the Senior Brand Manager based in Dubai and serves as the company&rsquo;s representative in the local Saudi market, ensuring alignment with regional strategies and upholding brand standards across all store operations.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 <ul>
 <li>
 Lead and manage daily store operations across all assigned locations in Saudi Arabia.
 </li>
 <li>
 Drive sales performance and ensure stores consistently meet or exceed KPIs and profitability targets.
 </li>
 <li>
 Uphold exceptional standards in customer service, visual merchandising, and the overall in-store experience.
 </li>
 <li>
 Monitor inventory levels, manage stock control processes, and coordinate with the supply chain team to ensure timely replenishment.
 </li>
 <li>
 Conduct daily store visits to assess performance, ensure compliance with company policies, and identify operational challenges.
 </li>
 <li>
 Train, mentor, and support store managers and in-store teams to drive high performance, engagement, and continuous improvement.
 </li>
 <li>
 Create and maintain a positive work environment built on trust, respect, and fairness.
 </li>
 <li>
 Collaborate closely with the Senior Brand Manager to implement retail strategies and business development plans.
 </li>
 <li>
 Coordinate with cross-functional departments, including marketing, merch planner, and logistics, to ensure seamless operational execution.
 </li>
 <li>
 Manage recruitment, workforce planning, scheduling, and team development in line with company policies and local labor laws.
 </li>
 <li>
 Lead the operational setup of new store openings, seasonal promotions, and key retail initiatives.
 </li>
 <li>
 Prepare and present regular performance and operational reports to the Dubai-based leadership team.
 </li>
 </ul>
 
 
 
 
 EX
 
 PERIENCE &amp; QUALIFICATION:
 
 
 <ul>
 <li>
 Minimum of 1 year experience in fashion retail operations role, overseeing multiple stores.
 </li>
 <li>
 Proven leadership and team management skills.
 </li>
 <li>
 Strong knowledge of retail KPIs, store operations, and customer engagement strategies.
 </li>
 <li>
 High school diploma required; additional education in business, fashion retail, or management is a plus.
 </li>
 <li>
 Proficiency in MS Office and retail POS systems.
 </li>
 <li>
 Excellent communication skills in English and Arabic.
 </li>
 </ul>
 
 
 
 
 
 SKILLS, KNOWLEDGE &amp; ABILITIES:
 
 
 
 
 Role-Specific Skills:
 
 
 <ul>
 <li>
 
 Retail Operations Expertise:
 
 Strong knowledge of fashion retail store management, inventory control, merchandising, and customer service excellence.
 </li>
 <li>
 
 Sales &amp; KPI Management:
 
 Ability to analyze sales data and operational KPIs to drive business growth and profitability.
 </li>
 <li>
 
 Team Leadership:
 
 Proven experience recruiting, training, mentoring, and managing retail teams across multiple locations.
 </li>
 <li>
 
 Communication:
 
 Fluent in English and Arabic with excellent verbal and written communication skills to interact with staff and senior management.
 </li>
 <li>
 
 Customer Focus:
 
 Dedicated to delivering exceptional customer experience aligned with brand standards.
 </li>
 <li>
 
 Market Awareness:
 
 Deep understanding of the Saudi retail market, consumer behaviors, and local cultural nuances.
 </li>
 <li>
 
 Tech Savvy:
 
 Proficient with Microsoft Office Suite, retail POS systems, and virtual communication platforms.
 </li>
 </ul>
 
 
 Generic Skills:
 
 
 <ul>
 <li>
 
 Problem Solving:
 
 Strong analytical and critical thinking skills to identify issues and implement effective solutions.
 </li>
 <li>
 
 Time Management:
 
 Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
 </li>
 <li>
 
 Adaptability:
 
 Flexible and open to change, able to adjust strategies based on evolving business needs.
 </li>
 <li>
 
 Interpersonal Skills:
 
 Builds and maintains positive working relationships across teams and departments.
 </li>
 <li>
 
 Decision Making:
 
 Confident in making informed decisions quickly and effectively under pressure.
 </li>
 <li>
 
 Organizational Skills:
 
 Excellent at managing multiple projects and stores simultaneously with attention to detail.
 </li>
 <li>
 
 Integrity &amp; Professionalism:
 
 Maintains confidentiality and upholds company values and ethical standards.
 </li>
 <li>
 
 Collaboration:
 
 Works well within cross-functional teams to achieve shared goals.
 </li>
 </ul>
 
 
 
 
 
 FINANCIALS &amp; DECISION-MAKING AUTHORITY:
 
 
 <ul>
 <li>
 
 Budget Management:
 
 Responsible for monitoring and controlling operational budgets for assigned stores, including expenses related to staffing, inventory, and store maintenance.
 </li>
 <li>
 
 Cost Control:
 
 Authority to approve day-to-day operational expenses within predefined limits and recommend cost-saving initiatives to improve profitability.
 </li>
 <li>
 
 Sales Target Accountability:
 
 Accountable for achieving sales targets and ensuring financial performance aligns with company goals.
 </li>
 <li>
 
 Inventory Oversight:
 
 Authority to manage stock levels, approve stock transfers, and collaborate with supply chain teams to minimize shrinkage and stockouts.
 </li>
 <li>
 
 Hiring Decisions:
 
 Authorized to participate in recruitment, selection, and onboarding of store-level staff in coordination with Senior Brand Manager.
 </li>
 <li>
 
 Vendor Coordination:
 
 Limited authority to liaise with local vendors and service providers for store operations within approved budgets.
 </li>
 <li>
 
 Reporting:
 
 Required to provide regular financial and operational reports to the Senior Brand Manager to support strategic decision-making.
 </li>
 </ul>
 
 
 
 
 
 REPORTING STAFF:
 
 
 <ul>
 <li>
 Store Managers (Riyadh, Jeddah &ndash; Petit Bateau and Riyadh &ndash; Nanan stores)
 </li>
 <li>
 Assistant Store Managers
 </li>
 </ul>
 
 
</div>

Operations Manager [Fashion Retail - KSA]

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 <ul>
 <li>
 Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and Area Manager with regards to employees and products.
 
 
 </li>
 </ul>
 
 Key Responsibility:
 
 
 
 <ul>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
 </li>
 <li>
 Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
 </li>
 <li>
 Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Supervisor

NICE ONE

<div>Are you a dynamic leader with a passion for retail excellence and customer satisfaction? We invite you to join our growing team in Madinah as a Store Manager. In this critical role, you will drive store performance, develop your team, and ensure a world-class experience for every customer.
<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Store Operations, Team Leadership &amp; Customer Experience in Madinah</h2><ul>
<li>Lead daily store operations, ensuring effective merchandising, inventory management, and adherence to company standards.</li>
<li>Recruit, train, and motivate a high-performing team while fostering a collaborative, inclusive, and goal-oriented environment.</li>
<li>Develop and implement strategies to increase sales, achieve profitability targets, and expand the customer base.</li>
<li>Deliver excellent customer service and resolve customer inquiries or complaints to ensure overall satisfaction.</li>
<li>Monitor store performance metrics, analyze sales data, and generate regular reports for management review.</li>
<li>Ensure compliance with health, safety, and regulatory requirements relevant to retail operations in Madinah.</li>
<li>Oversee cash management, merchandising, stock levels, and store presentation to maximize operational efficiency.</li>
<li>Collaborate with marketing and supply chain teams to coordinate local campaigns and product launches.</li>
</ul><h3 class="jobSectionHeader">Qualifications &amp; Skills &ndash; Retail Management, Communication &amp; Leadership</h3><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Retail Management, or a related field.</li>
<li>3&ndash;5 years of proven experience in retail management, preferably as a Store Manager or Assistant Manager.</li>
<li>Excellent leadership skills with the ability to motivate, develop, and manage diverse teams.</li>
<li>Strong problem-solving, decision-making, and conflict resolution abilities.</li>
<li>Effective communication skills in both Arabic and English (written and verbal).</li>
<li>Strong organizational skills, attention to detail, and proficiency in Microsoft Office and POS/ERP systems.</li>
<li>Customer-focused mindset with a drive for excellence and innovation.</li>
<li>Willingness to work flexible hours, including weekends and holidays, as required.</li>
</ul><h4 class="jobSectionHeader">Core Attributes &ndash; Commercial Acumen, Adaptability &amp; Teamwork in Store Management</h4><ul>
<li>Proven ability to achieve sales targets and deliver results in a dynamic retail environment.</li>
<li>Adaptable, energetic, and resilient team player ready to lead by example.</li>
<li>Strong sense of ownership, accountability, and commitment to continuous improvement.</li>
<li>Value-driven approach that prioritizes inclusivity, fairness, and integrity in all actions.</li>
</ul><h5 class="jobSectionHeader">Career Development &ndash; Grow as a Retail Leader in Madinah</h5><ul>
<li>Access to ongoing training and professional development to support your growth.</li>
<li>Opportunities to lead new initiatives, manage high-visibility projects, and advance within the company.</li>
<li>Competitive compensation and recognition for outstanding performance and leadership.</li>
<li>Supportive company culture that values diversity and your unique contributions.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Elevate Your Store Manager Career in Madinah</h6>
Ready to shape the customer experience and store success in Madinah? Submit your resume and a brief cover letter via our online application portal. Highlight your achievements in retail management, your passion for team leadership, and your vision for delivering retail excellence. We look forward to seeing how you will make a difference as our next Store Manager in Madinah!</div>

مدير معرض - مدينة المنورة I Store Manager - Mdinah

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
<ul><li>Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li>
<li>Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.</li>
<li>Build and maintain guest experience standards in order to build strong loyalty.</li>
<li>Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.</li>
<li>Execute and participate in projects and community events and activities with minimal supervision.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.</li>
<li>Team Management and Support</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.</li>
<li>Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives</li>
<li>Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager</li>
<li>Create and maintain schedule to ensure full coverage of the shop &#64258;oor and maintain grooming standards of the staff</li>
<li>Customer Centricity</li>
<li>Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.</li>
<li>Manage VIP Guests relationships</li>
<li>Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.</li>
<li>Operational Excellence</li>
<li>Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)</li>
<li>Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements</li>
</ul><ul><li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.</li>
</ul>
What you&rsquo;ll need to succeed 
 
<ul><li>Excellent communication and leadership skills</li>
<li>Minimum 3 years&rsquo; experience in the retail industry</li>
<li>Proficient in Arabic and English, both written and spoken</li>
</ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Supervisor - Tanagra - Olya Towers Riyadh

<div>
 
 Job Description
 
 
 
 Position Objective:
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility:
 
 
 
 
 Sales and Customer Focus:
 
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration:
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation and Management:
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management:
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security:
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables:
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
 </li>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty.
 </li>
 <li>
 Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
 </li>
 <li>
 Execute and participate in projects and community events and activities with minimal supervision.
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
 </li>
 <li>
 Team Management and Support
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
 </li>
 <li>
 Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives
 </li>
 <li>
 Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
 </li>
 <li>
 Create and maintain schedule to ensure full coverage of the shop &fllig;oor and maintain grooming standards of the staff
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
 </li>
 <li>
 Manage VIP Guests relationships
 </li>
 <li>
 Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
 </li>
 <li>
 Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Excellent communication and leadership skills
 </li>
 <li>
 Minimum 3 years&rsquo; experience in the retail industry
 </li>
 <li>
 Proficient in Arabic and English, both written and spoken
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
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Explore 872+ Retail manager in Riyadh this September. Find roles across top companies and apply now to boost your career.

872 retail manager jobs IN Riyadh

Retail Sales Manager

Operations Manager [Fashion Retail - KSA]

Supervisor

مدير معرض - مدينة المنورة I Store Manager - Mdinah

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Assistant Store Manager

Store Supervisor - Tanagra - Olya Towers Riyadh