sales manager

marketing manager

purchasing manager

assistant store manager

store manager

retail manager

Chalhoub Group

<div>On behalf of Zimmermann, we are hiring for a Retail Manager to oversee our existing stores in KSA &amp; Bahrain, and who will be part of the growth of the brand in the Middle East. 
Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
What you'll be doing
The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&amp;P adherence and KPI&rsquo;s achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include: 
<ul>
<li>
Ensure client satisfaction and achieve consistent sales &amp; KPIs.</li>
<li>Develop strategies and action plans for sales targets.</li>
<li>Maximize sales through service strategies, tracking performance, and motivating teams.</li>
<li>Regularly report performance and mentor Store Managers.</li>
<li>Provide feedback on stock issues and ensure product knowledge among team members.</li>
<li>Manage and grow the client database in compliance with GDPR.</li>
<li>Ensure accurate client details and product availability for appointments.</li>
<li>Communicate with clients about new launches and organize appointments.</li>
<li>Develop teams in client service, brand, and product knowledge.</li>
<li>Train stores in online fulfillment and policies.</li>
<li>Lead and motivate teams to achieve KPIs.</li>
<li>Provide feedback and conduct regular meetings to discuss performance and development.</li>
<li>Lead and inspire the retail team.</li>
<li>Oversee recruitment and onboarding of Store Managers.</li>
<li>Manage stock accurately and efficiently.</li>
<li>Monitor stock losses and work with B&amp;P team for consolidations.</li>
<li>Manage store expenses and ensure timely reporting.</li>
<li>Maintain high Visual Presentation standards.</li>
<li>Assist with new store setups and ensure weekly floral arrangements.</li>
<li>Provide feedback on maintenance and ensure timely completion of works.</li>
<li>Drive in-store events and manage them per company expectations.</li>
<li>Enter client details post-event and send &ldquo;thank you&rdquo; notes.</li>
<li>Report event details to management.</li>
</ul>
What you&rsquo;ll need to succeed<ul>
</ul><ul>
<li>This role will be based in Riyadh, KSA. Travel required to Jeddah and Bahrain</li>
<li>Experience managing a network of stores in luxury retail, within the Middle East</li>
<li>Fluency in Arabic is mandatory for this role</li>
<li>Experience in Luxury Retail. Either leading a flasghip Luxury store or multiple stores/locations</li>
<li>Ability to maximize and drive sales performance of your stores</li>
<li>Ability to set and drive clienteling activities
</li><li>Strong interpersonal skills and experience managing multiple stakeholders</li>
</ul>
What you&rsquo;ll need to succeed
<ul><li>The applicant must have previous management experience in fashion (essential), amazing client service skills, a proven ability to inspire, engage and develop team members to exceed KPI results, impeccable attention to detail and exceptional communication skills.</li>
</ul>
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Retail Manager - Zimmermann (KSA & Bahrain)

Montblanc

<div>
 
 MAIN PURPOSE
 
 
 
 The Boutique Manager is responsible to develop and maximise the performance of the boutique through achievement of sales, profit and strategic objectives.
 
 
 
 Key Responsibilities
 
 
 
 Sales
 
 
 Maximise turnover and profitability development of the boutique.
 
 
 <ul>
 <li>
 Sales generated inside the boutique.
 </li>
 <li>
 Sales generated outside the boutique (presentations made in palaces and to VIP clients).
 </li>
 <li>
 Discount management: Control of discount and general expenses in the boutique.
 </li>
 <li>
 Performance analysis, KPI development and SWOT analysis of the boutique.
 
 
 </li>
 </ul>
 Customer Focus Service
 
 
 <ul>
 <li>
 Direct contact with Royals and Collectors.
 </li>
 <li>
 Implementation of customer relationship programs with boutique teams.
 </li>
 <li>
 Improvement of database registration (quantity and quality).
 </li>
 <li>
 Professional Customer Service/ After Sales Service execution in boutique.
 
 
 </li>
 </ul>
 
 Team Management Leadership
 
 
 
 <ul>
 <li>
 Set KPl's targets for team.
 </li>
 <li>
 Personal development talent management.
 </li>
 <li>
 Motivation of the team.
 </li>
 <li>
 Monitoring and appraisal of team.
 </li>
 <li>
 Integration and training of new Sales Associates in the field.
 </li>
 <li>
 Support Retail Director in recruitment process of new team members.
 
 
 </li>
 </ul>
 
 Operations And Administration
 
 
 
 <ul>
 <li>
 Main contact for all requests related to the boutique.
 </li>
 <li>
 Strict adherence to the Richemont Montblanc specific Retail Procedures.
 </li>
 <li>
 Optimising stock management in boutiques (replenishment, rotation, inventory).
 </li>
 <li>
 Proper execution and timely delivery of boutique reports.
 </li>
 <li>
 Proper maintenance in the boutique.
 </li>
 <li>
 Implementation of security concept.
 </li>
 <li>
 Execution of promotion and incentives on boutique level.
 
 
 </li>
 </ul>
 
 The Boutique Manager Ensures
 
 
 
 With Retail Director
 
 
 <ul>
 <li>
 Definition of objectives for the boutique.
 </li>
 <li>
 Definition, support and realizations of marketing activities (commercial).
 </li>
 <li>
 Develop a merchandising concept.
 
 
 </li>
 </ul>
 In coordination with Visibility Manager
 
 
 <ul>
 <li>
 Excellence at POS at any time and control of quality of displays.
 </li>
 <li>
 Adhesion to appropriate display and product guidelines at all times.
 
 
 </li>
 </ul>
 In coordination with Sales Trainer
 
 
 <ul>
 <li>
 Coaching of the boutique teams.
 </li>
 <li>
 Monitor self-learning progress of team.
 
 
 </li>
 </ul>
</div>

Boutique Manager

TSS INFORMATION SYSTEMS PRIVATE LIMITED,INFOPARK,KOCHI

The Client is seeking a dynamic and results-driven Area Manager to oversee the sales and operations of our sportswear and footwear retail outlets across Riyadh. The ideal candidate will have strong experience in retail management within the sportswear or footwear industry, excellent leadership skills, and a proven record of driving store performance and customer satisfactionKey Responsibilities:Supervise and manage multiple retail stores within the assigned area to achieve sales targets and profitability goals.Monitor store performance, analyze sales data, and implement action plans to improve productivity and KPIs.Lead, train, and motivate store managers and sales staff to ensure excellent customer service and operational standards.Ensure effective visual merchandising and adherence to brand guidelines across all stores.Manage inventory levels, stock replenishment, and loss prevention measures.Conduct regular store visits and audits to ensure compliance with company policies, brand standards, and operational efficiency.Coordinate with the marketing team for local promotions and campaigns to boost sales.Prepare periodic sales reports, forecasts, and performance analysis for management review.Support recruitment, training, and development of store personnel.Ensure health, safety, and hygiene standards are maintained in all stores.Qualifications &amp; Experience:Bachelor&rsquo;s degree in Business Administration, Retail Management, or a related field.5&ndash;8 years of experience in retail operations, with at least 3 years in a supervisory or area management role in the sportswear or footwear sector.Strong understanding of retail KPIs, merchandising, and customer engagement.Proven leadership and people management skills.Excellent communication, analytical, and organizational abilities.Fluency in English is required; Arabic is an added advantage.If interested please share your cvJob Type: Full-time

Area Manager -Sportswear

NICE ONE

<div>Niceone, a leading force in e-commerce innovation and diversity, is experiencing rapid growth and is dedicated to maintaining operational and commercial excellence across all its markets. As part of this expansion, we are seeking a highly motivated and strategic professional to join our leadership team in the pivotal role of Area Manager. This role is central to shaping successful operations, driving sales, and building high-performing local teams. If you&rsquo;re passionate about operational management, sales growth, and delivering outstanding customer value in a dynamic environment, Niceone is the platform for you to grow your career.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Area Management, Sales Growth, and Operational Excellence</h2><ul>
<li>Multi-location Leadership: Oversee operations and sales activities across assigned geographic areas, ensuring consistent execution of company standards, policies, and brand values.</li>
<li>Sales and Performance Management: Develop and implement area-specific strategies to achieve sales goals, maximize profitability, and enhance customer satisfaction.</li>
<li>Team Recruitment and Development: Hire, lead, and coach diverse teams to foster a collaborative, high-achieving work culture focused on operational excellence and customer-centricity.</li>
<li>Operational Efficiency: Streamline processes and resource utilization to optimize productivity, accuracy, and profitability in each location.</li>
<li>Market Analysis and Expansion: Monitor local trends and competitors, identifying opportunities to expand business reach and improve market share.</li>
<li>Customer Experience Enhancement: Champion superior service standards, addressing customer feedback and ensuring consistent brand experiences throughout the area.</li>
<li>Compliance and Risk Management: Uphold all organizational, legislative, and safety requirements within regional operations.</li>
<li>Reporting and Communication: Prepare regular area performance reports and relay actionable insights to senior management, supporting informed decision-making.</li>
<li>Cross-functional Collaboration: Work closely with marketing, logistics, HR, and other departments to coordinate initiatives that drive overall business success.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications &ndash; Area Manager Leadership in E-Commerce and Retail</h3><ul>
<li>Bachelor&rsquo;s degree in Business Management, Operations, Retail, or a related field (Master&rsquo;s or certification is a plus).</li>
<li>Minimum of 4&ndash;6 years&rsquo; experience in area, regional, or multi-site management, preferably within e-commerce, retail, or FMCG sectors.</li>
<li>Strong leadership and organizational skills with a proven ability to manage multiple locations and large teams.</li>
<li>Demonstrated success in driving sales, operational excellence, and process improvement.</li>
<li>Excellent communication, coaching, and interpersonal skills to engage and develop team members from diverse backgrounds.</li>
<li>Analytical problem-solving abilities and proficiency in using digital management tools and reporting systems.</li>
<li>High attention to detail with an adaptable and proactive attitude in a fast-paced, evolving environment.</li>
<li>Fluency in Arabic is required; proficiency in English is an asset.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Succeeding as an Area Manager at Niceone</h4><ul>
<li>Customer-focused with a commitment to delivering value and service quality.</li>
<li>Empowering leadership style, accountability, and a drive for team achievement.</li>
<li>Strategic mindset with adaptability to shifting business demands.</li>
<li>Upholds integrity, confidentiality, and aligns with company values.</li>
<li>Openness, inclusivity, and cultural sensitivity within a diverse team.</li>
</ul><h5 class="jobSectionHeader">What Niceone Offers &ndash; Advance Your Area Manager Career</h5><ul>
<li>A collaborative and inclusive workplace culture valuing innovation and professional growth for everyone.</li>
<li>Robust onboarding, ongoing training, and clear opportunities for advancement in a fast-growing digital retail environment.</li>
<li>Competitive compensation structure, performance bonuses, and unique employee benefits.</li>
<li>Flexible work arrangements and a supportive approach to work-life balance.</li>
<li>Access to wellness programs and engaging company events.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Begin Your Area Manager Journey at Niceone</h6>
If you are an ambitious, strategic professional ready to oversee multi-site operations and drive commercial success, we invite you to apply for the Area Manager role at Niceone. We welcome applications from all genders, backgrounds, and perspectives, and are dedicated to building a vibrant and equitable workplace. Be part of a team that is shaping the future of e-commerce&mdash;submit your application today and embark on your career journey with Niceone!</div>

Area Manager

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning:
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Store Manager

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and stores processes.
What you&rsquo;ll need to succeed
Drive the Business
Lead by example and represent the brand by communicating its values and philosophy though all activates and interactions with customer and other team members.
Define, execute and monitor the store action plan to achieve sales targets and KPI's.
Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
Think hybrid by leveraging all type of point of sales online and offline.
Team Leadership and Development.
Provide a clear vision to the team about the business and store's vision and key directions.
Identify, recruit, develop and retain strong talents.
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
Ensure performance improvement plans are discussed and documented in a transparent manner.
Customer Experience.
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIP's, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
Operational Excellence.
Ensure all sales and operational policies and procedures are followed and maintained in the store.
Ensure e-commerce orders are prepared within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app,OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours. 
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Manager - Riyadh

<div>
 
 
 Job Description &amp; Accountabilities
 
 
 <ul>
 <li>
 Senior Manager Regulatory Compliance leads a small group of compliance professionals for Retail Banking Group Compliance areas. This role plans, implements and follows up on Compliance issues is typically the content expert for his area of responsibility.
 </li>
 <li>
 This role is responsible for all testing and monitoring mandated under the Compliance control. He/she will also suggest appropriate areas (identified through their testing and monitoring process) to address in order to prevent further breaches of SAMA rules, policies and external regulations and to ensure implementing the controls in the right methods.
 </li>
 <li>
 This role is a senior professional with significant compliance and people management capabilities. This position reports directly to the Head of Regulatory Compliance.
 </li>
 <li>
 Enhances the effectiveness of the compliance risk by arranging risk assessments and identifies controls in place to mitigate identified risks.
 </li>
 <li>
 Works closely with the Businesses on new, existing services, products to analyze the risk elements and advise them on any actions needed.
 </li>
 <li>
 Promptly reports any suspicious activity and issues in due diligence standards to the Head of Compliance.
 </li>
 <li>
 Supports the Manager in any ad-hoc projects to promote the compliance culture within the BSF, during inspection visits (internal and external) to the bank or to fulfil any compliance reporting requirement from the senior management.
 </li>
 <li>
 Responsible to entertain the Internal and External Auditors and the regulator&rsquo;s Inspectors professionally and tactfully during their inspection visits.
 </li>
 <li>
 Provides direction, guidance to his team on delivering the department&rsquo;s responsibilities and arranges appropriate control self-assessment meetings and trainings for Compliance team.
 </li>
 <li>
 Ensures that all testing and monitoring are undertaken effectively and ensures all reports are submitted complete, accurately and on time.
 </li>
 <li>
 Develops and maintains comprehensive procedures to avoid any misunderstanding for the staff members involved.
 </li>
 <li>
 Responsible for keeping detailed records of all compliance testing and reviews, and provides timely and professional responses to all requests.
 </li>
 <li>
 Supervises Compliance officers work closely with the Businesses on new and existing services and products to analyze the risk elements and advises them on any actions needed.
 </li>
 <li>
 Ensures that all BSF standards and requirements are met by each member of the department.
 </li>
 <li>
 Reviewing related policies and procedures, documents, agreements, forms, terms and conditions, marketing materials and contracts.
 </li>
 <li>
 Provide advice to business line from regulatory prospective.
 </li>
 </ul>
 
 Validating implementation of related SAMA circulars and collected evidences as per compliance procedure manual.
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor Degree in Finance or Business
 </li>
 <li>
 8-10 years banking experience in related field
 </li>
 <li>
 5-7 years within Compliance/Audit areas of the bank
 </li>
 </ul>
 
 
 
 
 
 Knowledge &amp; Skills:
 
 
 <ul>
 <li>
 Excellent understanding of the Retail, Wealth Management and High Net Work areas and products/services
 </li>
 <li>
 Excellent analytical and investigative skills
 </li>
 <li>
 Seasoned experience of writing policies and departmental documents in compliance with regulations
 </li>
 <li>
 Excellent analytical skills to interpret the regulations/banking laws of the Kingdom
 </li>
 <li>
 Good understanding of all the compliance fields
 </li>
 <li>
 Sound experience of meeting tight deadlines and working under pressure
 </li>
 <li>
 Excellent computer/Microsoft skills
 </li>
 <li>
 Sound experience of leading teams
 </li>
 <li>
 Good Project management skills
 </li>
 </ul>
</div>

Senior Manager Regulatory Compliance Retail

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