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manager, customer success engineering

mep design principal strategic market engineering leadership

P2S Inc.

P2S stands as a provider of professional engineering services to a broad range of markets, including higher education, healthcare, ports/harbors, industrial, entertainment, commercial, laboratories, municipal, and federal sectors. Our specialties include electrical, mechanical, plumbing, fire protection, and technology integration. Our offered services range from engineering and commissioning to construction management. With over 300 dedicated employees, P2S is an internationally recognized leader in many of the key markets we serve. We provide a blend of innovation and technical excellence in delivering green solutions that enhance and sustain the built, natural, and social environments. Currently, we have offices in Long Beach, Seattle, Irvine, San Diego, Los Angeles, and San Jose.
 
We are seeking a visionary MEP Design Principal to lead engineering excellence, support strategic growth initiatives, and help shape the future of our performance design group. This role blends technical leadership with market oversight and strategic planning, offering a unique opportunity to influence both project outcomes and organizational direction. Experience in a specific market focus such as heathcare, education, or federal is preferred.
 Location: Long Beach, Irvine, San Diego, Seattle
 Employment Type: Full-Time
 Salary: $200,000 - $250,000, dependent on experience
 Work Schedule: Hybrid — 3 days in-office, 2 days remote
 Career Level: Senior Leadership
 Key Responsibilities
 Engineering Leadership
 <ul>
<li>Serve as Principal-in-Charge and Project Manager on large projects</li>
<li>Lead innovation in engineering solutions and ensure code compliance.</li>
<li>Maintain 25-40% utilization, balancing technical leadership with strategic responsibilities.</li>
</ul>
Strategic Planning & Market Oversight
 <ul>
<li>Collaborate with Market Leaders, Group Leaders, and the Business Development team to align market initiatives with business goals.</li>
<li>Support strategic planning efforts and contribute to long-term growth strategies.</li>
<li>Provide oversight and guidance on market trends, client needs, and competitive positioning.</li>
</ul>
Performance Design Group Development
 <ul>
<li>Champion the growth of a design team focused on building performance, sustainability, engineering excellence, and innovation.</li>
<li>Identify talent, mentor emerging leaders, and foster a culture of continuous improvement.</li>
<li>Shape the group’s vision, structure, and capabilities in alignment with organizational goals.</li>
</ul>
Business Development
 <ul>
<li>Lead proposal development for large-scale projects.</li>
<li>Conduct market research and support lead generation.</li>
<li>Participate in client interviews and follow-up activities to ensure satisfaction.</li>
</ul>
Project Support
 <ul>
<li>Provide guidance to Project Managers, ensuring quality and consistency across project execution.</li>
<li>Step into project management roles only when necessary to support markets and groups.</li>
</ul>
Qualifications
 <ul>
<li>15+ years of engineering, project management, and business development experience.</li>
<li>Proven ability to manage and deliver major projects and maintain key client relationships.</li>
<li>Professional Engineer (PE) license required.</li>
<li>Bachelor’s degree in Engineering.</li>
</ul>
#LI-AC1 #LI-Hybrid
 
What sets P2S apart?
 For 15 years in a row, P2S has been regarded as a “Best Place to Work” by our employees. Why? Because we value satisfied employees just as much as satisfied clients. With competitive benefits, flexible work schedules, paid training/professional memberships, and more. - we aim to attract the best talent and keep them here
 
Learn more about what it means to work at P2S: https://www.p2sinc.com/join
 P2S is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 About Legence
 Legence (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world’s most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.
 Benefits
 401(k) Plan with Company Match: Currently match contributions dollar-for-dollar up to 4% of eligible pay; immediate vesting.
 Health & Welfare Benefits: Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage.
 Life and Disability Insurance: Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy-up for additional coverage.
 Time Off: Flexible non-accrual vacation; company holidays per policy. (For California employees, this is separate from California paid sick leave, if applicable.)
 Expenses: Business travel and related expenses reimbursed per company policy.
 Discount Program: Company-sponsored discount program with savings on multiple lifestyle categories.
 Reasonable Accommodations
 If you need assistance or accommodations during the application or interview process, please contact us at ta@wearelegence.com or your dedicated recruiter with the job title and requisition number.
 Third-Party Recruiting Disclaimer
 Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence.
 Pay Disclosure & Considerations
 Where pay ranges are indicated, please note that a successful candidate’s exact pay will be determined based relevant job-related factors, including any of the following: candidate’s experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws.
 Equal Employment Opportunity Employer
 Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.
 EEO is the Law

MEP Design Principal - Strategic Market & Engineering Leadership

Apple

We are seeking a Principal Security Software Engineer to lead the charge in safeguarding our platforms and products with world-class security solutions. In this high-impact role, you will be a leader with vision and technical authority, collaborating across teams to design, implement, and drive adoption of security frameworks that protect our critical infrastructure. This is an opportunity to set the standard in security engineering, influencing a diverse range of projects and ensure our platforms remain resilient against emerging threats. 
 
Description 
 
In this role, you will act as a Principal Security Engineer, defining and implementing security standards and practices that align with company goals, regulatory requirements, and industry standards. You will be the engineering team&rsquo;s main point of contact to solve critical security challenges, and thus will need to rely on your expertise in a broad range of security domains, including cloud security, network security, data protection, application security, and emergency response. Partnering both with the engineering teams and the rest of the security team, you will drive the design and deployment of secure and scalable architectures, ensuring security is embedded into our platforms from the ground up. Through collaboration with engineering, product, privacy, legal, and compliance teams, you will help us integrate security seamlessly into product design and infrastructure, encouraging a security-first culture across the organization. You will mentor and guide engineers across the organization, building a culture of security awareness and technical excellence. You will provide thought leadership to drive innovative security practices. 
 
Preferred Qualifications 
 
Experience building a secure cloud, not just using one securely 
 
Visionary: Capable of anticipating future challenges and crafting security strategies that prepare us to meet them. 
 
Problem Solver: Analytical mentality with an aim to solve sophisticated security challenges and deliver balanced solutions. 
 
Communicator: Outstanding communication skills, with the ability to influence and inspire technical and non-technical partners. 
 
Minimum Qualifications 
 
Education: Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Security, or a related field (or equivalent experience). 
 
Experience: 10+ years of hands-on experience in security engineering, including expertise in one or more areas such as cloud security, network security, or application security. 
 
Expert knowledge in threat modeling, vulnerability management, security architecture, and secure coding practices. 
 
Deep expertise in AWS, GCP or Azure 
 
Strong coding or scripting skills (e.g., Python, Go, Java) and experience with infrastructure-as-code (IaC) and DevSecOps practices. 
 
Familiarity with regulatory and compliance frameworks (e.g., GDPR, PCI-DSS, HIPAA). 
 
Leadership: Proven ability to lead security strategy and mentor teams across functions, driving a security-focused culture. 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $201,300 and $367,400, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Principal Security Software Engineer

Serko Ltd

<div>Serko is a cutting-edge tech platform in global business travel &amp; expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world&rsquo;s leading business travel marketplace. We are proud to be an equal opportunity employer, and we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change.
With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With a rapid growth plan in place, we&rsquo;re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product. 
 
This role can be based in West Coast USA - we would be open to candidates in other locations as well with proven experience and expertise. 
Requirements 
We are building a foundational AI division at Serko and looking for a Senior Data Scientist to help us move from concept to MVP at velocity. 
This is a hands-on role for someone who prefers building over maintaining. You&rsquo;ll be implementing models within AI-agentic environments, specifically focusing on Recommender Systems, Ranking algorithms, and Reinforcement Learning. 
 
What you'll do<ul><li>
Architect and lead the deployment of sophisticated data science solutions that define the technical direction for Serko&rsquo;s AI-agentic ecosystem.</li><li>
Design the foundational frameworks for model integration within multi-agent environments, overseeing the implementation of high-scale Recommender Systems, Ranking algorithms, and advanced Deep Learning architectures (e.g., Heterogeneous Graph Transformers).</li><li>
Set the standard for technical excellence and velocity, establishing the protocols for scoping and prioritizing complex, cross-functional projects.</li><li>
De-risk the most ambiguous and high-stakes technical challenges, proactively adapting emerging AI technologies to ensure Serko remains a market leader.</li><li>
Partner with Leadership to co-create AI-first product strategies, ensuring the long-term roadmap is anchored in technical feasibility and measurable commercial outcomes.</li><li>
Anticipate market shifts and technological risks, identifying long-term opportunities that leverage proprietary data to create a competitive &quot;moat.&quot;</li><li>
Command executive-level influence by translating complex technical trajectories into strategic business cases for the C-suite and key global partners.</li><li>
Sponsor and elevate the technical community, raising the collective &quot;technical ceiling&quot; of the organization through high-level mentorship and the establishment of best practices.</li></ul>
What you'll bring<ul><li>
At least 8-10+ years of proven experience building and scaling production-grade ML systems that have moved the needle on global business metrics.</li><li>
Deep technical mastery in machine learning and applied statistics, with a track record of implementing &quot;bleeding-edge&quot; techniques in a commercial environment.</li><li>
Authority in experimentation and systems design, with the ability to build for extreme scalability, maintainability, and reliability across global regions.</li><li>
Executive-level communication skills, with a demonstrated ability to influence organizational strategy and navigate complex stakeholder landscapes.</li><li>
Strategic product intuition, understanding how to balance long-term architectural health with the immediate needs of a fast-paced product development cycle.</li><li>
Proven technical leadership, with experience guiding senior engineers/scientists through complex pivots and high-pressure launches.</li><li>
Advanced software engineering fluency (Python and modern data stacks), with a focus on building modular, reusable, and production-hardened AI components.</li><li>
Visionary and resilient mindset, comfortable owning the &quot;blank page&quot; and driving clarity in environments of extreme ambiguity.</li></ul> 

Benefits 
At Serko, we aim to create a place where people can come and do their best work. This means you&rsquo;ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.
Some of the benefits of working at Serko are:<ul><li>
A competitive base pay</li><li>
Medical Benefits</li><li>
Discretionary incentive plan based on individual and company performance</li><li>
Focus on development: Access to a learning &amp; development platform and opportunity for you to own your career pathways</li><li>
Flexible work policy</li><li>
The pay range is between $184,000 - $270,000 USD as a base salary offering annually.</li></ul></div>

Principal Data Scientist

DigitalOcean

<div><div>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</div><h2 class="jobSectionHeader">
We are looking for a Manager, Customer Success Engineering (AI &amp; Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.</h2>

As a Manager, CSE (AI &amp; Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.

This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.

The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering &quot;white-glove&quot; experiences for strategic customers.<h2 class="jobSectionHeader"> 

What You'll Do:</h2>

Team Leadership &amp; Development
<ul>
<li>Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth</li>
<li>Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.</li>
<li>Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.</li>
<li>Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.</li>
<li>Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.</li> 
</ul>
Strategic Customer Support 
<ul>
<li>Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.</li>
<li>Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.</li>
<li>Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.</li>
<li>Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.</li>
</ul>
Technical &amp; Cross-Functional Operations
<ul>
<li>Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.</li>
<li>Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product &mdash; including Jira escalation routing, Sev1 bridge management, and post-incident documentation.</li>
<li> Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content &mdash; treating documentation infrastructure as a core operational lever for team scalability.</li>
<li>Contribute to the vision for AI and automation within support&mdash;building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.</li>
<li>Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.</li>
</ul><h3 class="jobSectionHeader">Key Metrics:</h3>
<ul><li>Customer Satisfaction (CSAT) for strategic accounts</li>
<li>Time to Response and Resolution (TTR) for strategic customers</li>
<li>Tier 1 resolution rate vs. escalation rate</li>
<li>Time-to-escalation and engineering handoff SLA adherence</li>
<li>SLA adherence and escalation response times</li>
<li>Support productivity and quality (QA scores)</li>
<li>Post-incident documentation completion rate</li>
</ul><h2 class="jobSectionHeader">What You'll Add to DigitalOcean:</h2>
<ul><li>Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.</li>
<li>Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.</li>
<li>Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.</li>
<li>Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.</li>
<li>Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.</li>
<li>Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).</li>
<li>Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.</li>
<li>Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related technical field.</li>
<li>ITIL or equivalent service management certification</li>
</ul><h2 class="jobSectionHeader">Compensation Range:</h2>
<ul><li>$125,000 - $153,000</li>
</ul>
<ul><li>This is a remote role</li></ul>

JR: 2026-7692

#LI-Remote<div><h2 class="jobSectionHeader">
Why You'll Like Working for DigitalOcean</h2>
<ul><li>We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li>We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li>We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li>We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li>DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.</div></div>

Manager, Customer Success Engineering

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Within Data Center Engineering, the Mechanical Products &amp; Services (MPS) team is driving rapid innovation in Mechanical Cooling and Controls systems used by AWS. Our designs are fundamentally changing the Data Center, providing operational and financial benefits that are critical to the success of the AWS business, and its millions of customers. Our engineers solve challenging technology problems and take big bets on new concepts enabling AWS services to continue to revolutionize the industry. This role provides the opportunity to engage with and lead the Technical Product Management aspect for these advanced cloud infrastructure solutions and the exceptional people that develop them.
 
 
Our PMTs work closely with key partners to innovate, create, manage, and deliver world class products to be deployed in our data centers. Our product managers work passionately to define customer requirements, development compelling product strategies to drive business value, and partner with cross functional teams and external vendors to make their strategies a reality at AWS scale!
 
 
Our PMTs work closely with key partners to innovate, create, manage, and deliver holistic product solutions, and ensure products are fully production ready at launch. &ldquo;Production ready at launch&rdquo; addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We develop the strategy and roadmap for product development to meet or exceed customer needs.
 
 
This position requires approximately 30% travel to AWS offices, data centers, suppliers, vendors, and product validation sites. While most travel is domestic, some international travel may be required. 
 
Key job responsibilities 
<ul><li>Build strategic plans for new Mechanical Solutions and methods to reach maturity for global deployment</li><li>Build trust and relationships with different stakeholders (e.g. reliability, operations, design, compliance)</li><li>Work on concurrent projects, in multiple geographic zones</li><li>Understand and explain complex systems in clear and concise language</li><li>Develop Product Roadmaps</li><li>Listen to the voice of the customer to understand technical and business requirements</li><li>Work with global supplier and manufacturers to design new products</li><li>Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scale</li><li>Review, update, and approve equipment submittals</li></ul> 
A day in the life 
Our team of Technical Program Managers, Product Managers &ndash; Technical, Mechanical Engineers, and Principal Engineers work closely to innovate, create, manage, and deliver holistic programs, and ensure products are fully production ready at launch. &ldquo;Production ready at launch&rdquo; addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We build and execute the plan that addresses requirements in these areas, resulting in a product or solution that is production ready for global deployment. 
 
About the team 
Within AWS Data Center Engineering, the Mechanical Products &amp; Services team provides engineering expertise and design support for mechanical equipment in data centers globally. This includes support for new products and design features that address the mechanical cooling systems included in data center deployments. We own and support mechanical products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center capacity or availability and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making.
 
 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
 
 
#DCE_P&amp;S</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>5+ years of technical product or program management experience</li><li>7+ years of end to end product delivery experience</li><li>7+ years working directly with engineering teams</li><li>5+ years water treatment experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>7+ years of technical product or program management experience</li><li>7+ years of product or program management, product marketing, business development or technology experience</li><li>Experience owning/driving roadmap strategy and definition</li></ul>
- Master's degree in Mechanical Engineering - focus on Thermal/Cooling Solutions 
 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, OH, COLUMBUS - 151,200.00 - 204,600.00 USD annually 
USA, TX, Austin - 151,200.00 - 204,600.00 USD annually 
USA, VA, Herndon - 151,200.00 - 204,600.00 USD annually 
USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually</div>

Sr. Mech Product Manager-Tech, DCE - Mechanical Products & Services (MPS)

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
As an Amazon Web Services (AWS) Principal Solutions Architect within the Strategic Accounts segment, you are responsible for partnering with our most valuable customers to design cloud architectures utilizing AWS services. In this role, you will help our customers solve business challenges such as rapidly releasing products/services to the market or building an elastic, scalable, cost optimized application. You will engage with product owners to influence product direction and help our customers tap into new markets by utilizing AWS Services. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation. Along the way, you will get the opportunity to enhance your own body of knowledge and have some fun. 
 
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. 
 
As a core member of the account team, you will drive revenue growth across a specific customer. As a trusted customer advocate, you will help organizations understand and implement advanced cloud-based solutions, and how to migrate and scale existing workloads in the cloud. You will have the opportunity to shape and execute a strategy to build knowledge and broad use of AWS. You will also need to be adept at interacting, communicating and partnering with other teams within AWS such as services teams, marketing, and professional services, as well as representing your team to executive management. 
 
For this role, we are looking for folks who have technical breadth complimented by technical depth in AI/ML Frameworks, or MLOps, business aptitude, and the ability to lead in-depth technology discussions, articulating the business value of the AWS platform and services. Strong communication and interpersonal skills are required for engaging with Executives, Technical Architects, , Directors, and VPs. 
 
If you are excited about the prospect of using your cloud architecture experience to assist our most valuable customers, tackling challenging problems, have a hand in shaping the future of cloud adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you. 
 
About the team 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree in computer science, engineering, mathematics or equivalent</li><li>10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data &amp; analytics) experience</li><li>Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing</li><li>Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Knowledge of distributed systems design and implementation or equivalent</li><li>Knowledge of large scale automation and workflow management or equivalent</li><li>Knowledge of database design and implementation or equivalent</li><li>Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers</li><li>Experience architecting, migrating, transforming or modernizing customer requirements to the cloud</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Cupertino - 210,200.00 - 284,300.00 USD annually 
USA, WA, Seattle - 182,800.00 - 247,300.00 USD annually</div>

Principal Solutions Architect, Strategic Accounts

Deloitte

<div>At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations. 
 
Work you'll do 
 
As a Lead Microsoft AI&amp;Data FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale. 
 
Client Engagement 
<ul><li>
Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders</li><li>
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling</li><li>
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision</li><li>
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.</li></ul> 

Cross-Functional Pod Leadership &amp; Program Governance 
<ul><li>
Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health</li><li>
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates</li><li>
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.</li><li>
Mentor and develop junior FDEs</li></ul> 

GenAI Solution Development 
<ul><li>
Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
</li><li>Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls</li><li>
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.</li><li>
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.</li></ul> 

Engineering &amp; Data Foundations 
<ul><li>
Review and contribute to production-quality code</li><li>
Guide architecture of data pipelines powering GenAI use cases</li><li>
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices</li><li>
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)</li></ul> 

The team 
 
AI &amp; Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology &amp; data platforms. Our delivery models are tailored to meet each client's unique requirements. 
 
Required qualifications
 
<ul><li>Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.</li><li>
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
</li></ul><ul><li>1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments</li><li>
1+ years of experience with Microsoft AI&amp;Data including hands on experience with Azure AI Foundry</li><li>
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions</li><li>
1+ years of experience building reliable, maintainable, and well-documented code
</li></ul><ul><li>Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve</li><li>
Limited immigration sponsorship may be available</li></ul> 

Preferred qualifications 
<ul><li>
Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)</li><li>
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
</li></ul><ul><li>Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation</li><li>
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
</li><li>Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
</li><li>Experience operating within hybrid onshore/offshore teams
</li><li>Familiarity with security, privacy, and compliance considerations</li></ul> 
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $167000 to $307500. 
 
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.</div>

Lead Forward Deployed Engineer, Microsoft AI & Data

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