988 crisis intervention specialist (overnight)

administrative specialist iii (c9 : protec17-dph, dchs-admin)

customer assistance representative full time

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988 crisis intervention specialist (overnight) Jobs in Seattle

administrative specialist iii (c9 : protec17-dph, dchs-admin) Jobs in Seattle

customer assistance representative full time Jobs in Seattle

988 crisis call specialist

Crisis Connections

<div>Description:

Join the Front Line of Compassion
988 Crisis Call Specialist
Part-Time &amp; Full-Time | Fully Remote (WA, AZ, OH, TX) 
$26.79/hour | Union-Represented (OPEIU)
At Crisis Connections, we believe that every person deserves compassionate, accessible support during their most difficult moments. As a 988 Crisis Call Specialist, you&rsquo;ll play a vital role in providing life-saving emotional support to individuals experiencing mental health crises-right when they need it most.
If you&rsquo;re empathetic, calm under pressure, and motivated by meaningful work, we invite you to join our growing 988 Crisis Services team. 
Why This Role Matters
The 988 Suicide &amp; Crisis Lifeline is transforming how people access mental health support. In this role, you will be a trusted voice for individuals reaching out via phone, chat or text, offering hope, connection, and practical support during moments of distress.
Our approach centers dignity, respect, and non-judgment&mdash;meeting people where they are and helping them move toward safety and stability. 
What You&rsquo;ll Do
As a 988 Crisis Call Specialist, you will:<ul><li>
Provide empathetic, nonjudgmental crisis intervention via phone, or chat and text</li><li>
Conduct suicide risk and behavioral health assessments and support de-escalation</li><li>
Collaborate with on-shift clinicians to ensure safety when higher-level intervention is needed</li><li>
Develop safety and action plans with individuals in crisis</li><li>
Connect callers to appropriate community resources and crisis response partners</li><li>
Accurately document interactions in the electronic health record</li><li>
Follow established 988 Lifeline protocols and performance standards</li><li>
Contribute to shared team goals for response times, availability, and quality care</li></ul>
Requirements:

What We&rsquo;re Looking For 
We&rsquo;re seeking candidates who bring both skill and heart to this work.
Required Qualifications:<ul><li>
High school diploma or GED plus four (4) years of full-time behavioral health experience, or a combination of education and experience (Bachelor&rsquo;s degree + 1 year BH experience, Associate degree + 2 years BH experience)</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask across multiple software platforms in a fast-paced environment</li><li>
Ability to remain focused and grounded during emotionally intense conversations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul>
Preferred Experience:<ul><li>
Crisis intervention or suicide prevention experience</li><li>
Behavioral health or contact center experience</li><li>
Knowledge of the King County public mental health system</li></ul>
Technology &amp; Work Environment 
This is a fully remote position, with requirements to support confidentiality and service quality:<ul><li>
Must reside in Washington, Arizona, Ohio, or Texas</li><li>
Reliable high-speed internet (wired connection preferred; no hotspots)</li><li>
Smartphone capable of using Microsoft Multi-Factor Authentication (MFA)</li><li>
Quiet, private workspace suitable for confidential conversations</li><li>
Ability to sit or stand and use a headset for extended periods</li></ul>
A brief computer skills assessment is required as part of the hiring process. Accommodations are available upon request. 
Scheduling &amp; Pay<ul><li>
Multiple schedules available (part-time and full-time)</li><li>
$26.79 per hour</li><li>
Union-represented position (OPEIU)</li><li>
Paid training and onboarding</li><li>
Full Benefits</li></ul>
Our Commitment to Inclusion 
Thriving employees create a thriving mission. Crisis Connections is committed to diversity, equity, and inclusion. We value lived experience and welcome applicants from all backgrounds. BIPOC individuals, people with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
Ready to Make a Difference?
If you&rsquo;re passionate about mental health, believe in compassionate crisis care, and want to be part of a mission-driven, supportive team-we&rsquo;d love to hear from you.
Apply today and help answer the call when it matters most.</div>

988 Crisis Call Specialist

<div>Description:

988 Crisis Intervention Specialist (Overnight)
Pay: $27.87/hour +$2.00/hour shift differential 
Schedule: Overnight / Graveyard shifts available (including Thurs&ndash;Sat, 8:00 PM&ndash;4:00 AM) 
Location: Fully Remote (Washington, Arizona, Ohio, or Texas residents only) 
Union: OPEIU 
Reports to: 988 Clinical Supervisor 
The Work That Happens After Midnight - Overnight crisis work is different.
Calls are fewer - but often heavier. Decisions matter more. Support must be steady, thoughtful, and right the first time. If you do your best work when things are quiet but critical, this role was built for you.
As an Overnight 988 Crisis Intervention Specialist, you are not the first voice on the line - you are the clinical anchor behind the scenes. You support Crisis Specialists in real time as they respond to people reaching out through the 988 Suicide &amp; Crisis Lifeline via phone, chat, and text. 
What You&rsquo;ll Actually Be Doing
This is a clinical consultation and coaching role with real impact:<ul><li>
Provide live clinical guidance to Crisis Specialists during active contacts</li><li>
Support decision-making for high-acuity and complex situations</li><li>
Review and complete clinical documentation, screening guides, and logs with accuracy and timeliness</li><li>
Offer post-contact debriefing and constructive feedback that helps staff grow</li><li>
Step into queue coverage during volume spikes to keep wait times down</li><li>
Support onboarding and skill development for newer staff</li><li>
Participate in trainings, case reviews, and quality improvement work</li></ul> 
Who This Role Works Best For
You&rsquo;ll likely thrive here if you:<ul><li>
Prefer overnight schedules and work well with autonomy</li><li>
Stay calm and organized in high-acuity environments</li><li>
Enjoy mentoring and supporting peers - not just direct service</li><li>
Can manage multiple technology platforms at once</li><li>
Value thoughtful documentation and clinical consistency</li></ul>
Requirements:

Required Qualifications<ul><li>
Bachelor&rsquo;s degree in social sciences or a related field</li><li>
Knowledge of the public mental health system (King County Preferred)</li><li>
Strong verbal, written, and technical skills</li><li>
Ability to work effectively in fast-paced, high-stakes situations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul> 
Remote Work &amp; Technology
This is a fully remote role and requires:<ul><li>
A quiet, confidential workspace</li><li>
Comfort with prolonged sitting/standing and headset use</li><li>
Smartphone with multi-factor authentication capability</li><li>
Reliable high-speed internet (minimum 50 mbps upload/download)</li></ul>
You will regularly engage with emotionally intense material related to suicide, mental health challenges, and crisis situations. 
Pay &amp; Benefits
We support the people who support others.<ul><li>
$27.87/hour with annual wage increases, +$2.00/hour shift differential for the overnight shift</li><li>
Medical, dental, and vision insurance Click here to see all our benefits</li><li>
Short- and long-term disability</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) retirement plan</li><li>
Generous paid time off and 12 paid holidays</li><li>
ORCA transit pass discount</li><li>
Free parking</li><li>
Flexible scheduling options</li><li>
Ongoing growth opportunities, self-care resources, and weekly supervisor check-ins</li></ul> 
Our Commitment
We believe crisis care is stronger when the workforce reflects the communities it serves.
We welcome applicants from all backgrounds and strongly encourage individuals from historically underrepresented communities - including BIPOC candidates, people with disabilities, and members of the LGBTQ+ community - to apply.
Reasonable accommodations are available in accordance with the Americans with Disabilities Act. 
If you&rsquo;re ready to do meaningful clinical work during the hours when it matters most, we&rsquo;d love to hear from you.</div>

988 Crisis Intervention Specialist (Overnight)

YMCA Of Greater Seattle

<div>Overview:<div></div><div> 
Our Commitment to Equity
 
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.</div><div></div><div> 
Job Summary</div><div>
You will provide culturally competent, and strength-based peer support to youth, young adults, and families experiencing a behavioral or mental health crisis. Working alongside a Mental Health Care Professional, this position will utilize de-escalation techniques to stabilize the situation; assist in developing a Safety and Action Plan to address priority needs; and, where appropriate, transport individuals to care facilities or alternative placement in the community. Services are provided in client homes or safe community locations (hospital, overnight shelter, transitional housing). You will collaborate with co-workers, supervisors, outside professionals, and others involved in delivering the individual or family&rsquo;s care to meet safety plan needs and action plan goals. As part of a connected, 24/7 regional crisis program, you support care coordination by passing down outreach details and outcomes to our day teams.</div><div> 
This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people&rsquo;s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center&rsquo;s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.</div><div></div><div> 
Position Type/Expected Hours of Work 
This is a full-time, overnight position in which staff are dispatched from their homes to various locations in the community. Dispatches arrive through a phone app, so staff need to be able to hear notifications, wake up, and respond in a timely manner with their shift partner. All crisis work is to be done in-person unless the individual/family explicitly requests a telehealth response.</div><div> 
After Hours teams are scheduled to provide on-call support every night (weekdays and weekends), including holidays. The hours of work are typically from 6/7:00 p.m. to 8:00 a.m. the following morning. Flexibility is required with some weekend daytime work required as job duties demand.</div><div> 
This position is part of our CCORS (Children's Crisis Outreach and Response System) Program Regional Expansion. There is the opportunity to support youth, young adults, and families in North and East King County (Bellevue, Bothell, Duval, Issaquah, Kenmore, Woodinville, etc.), South King County (Auburn, Federal Wy, Enumclaw, Maple Valley, etc.) or Central King County (Seattle, Vashon, Eastlake, Capital Hill, etc.).</div><div></div><div> 
What you'll get from working at The Y</div><ul><li>
Membership to the YMCA of Greater Seattle for you and your household</li><li>
Medical, Dental, Vision, and Life insurance</li><li>
Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information. Other Savings plans available upon hire.</li><li>
Free access to mental health resources</li><li>
Rapidly accruing paid time off (PTO)</li><li>
Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.</li><li>
Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits</li><li> Some benefits only available to full-time staff</li></ul><div></div><div> 
Pre-Certified Peer Counselor: Hiring Range: $22.00 &ndash; 25.00/hr</div><div></div><div> 
Certified Peer Counselor: Hiring Range: $24.00 &ndash; 27.00/hr</div><div></div><div> 
**Required qualifications listed below</div>
Responsibilities:
<ul><li>Provides immediate, intensive crisis outreach services overnight to children, youth, young adults, and families throughout King County and additional coverage as needed.</li><li>
Assists in stabilizing the environment and de-escalating the immediate crisis.</li><li>
Assists in developing a Safety Plan to address the immediate crisis over the next 24 &ndash; 72 hours.</li><li>
Assist youth, young adults, and families in developing self-determination and empowerment skills through self-advocacy.</li><li>
Identifies individual or family stresses, instability and provides appropriate support.</li><li>
Identifies community resources and natural supports and works with the individual or family to effectively navigate resources.</li><li>
Collaborates effectively with co-workers, supervisors, and outside professionals.</li><li>
Provides timely and accurate updates to our crisis dispatcher in real time to support effective crisis response and the safety of teams in the field.</li><li>
Transports individuals to care facilities or safe, alternative community placements as appropriate to support the safety plan.</li><li>
Flexes schedule to support other regions to meet the needs of our program and community.</li><li>
Maintains a working knowledge of current trends and developments in behavioral health.</li><li>
Completes required documentation within program deadlines.</li><li>
Reports all critical incidents and adheres to YMCA program rules and procedures.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul><div></div><div> 
Code of Conduct for Applicants</div><div></div><div> 
All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.</div><div></div><div> 
Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization&rsquo;s abuse risk management standards.</div>
Qualifications:
<ul><li>Minimum age of 21 years</li><li>
Lived experience in receiving services as a youth, young adult, or parent/guardian in complex,youth-serving systems (juvenile justice, behavioral health, child welfare, special educationpreferred) and is prepared to use that experience in helping others.</li><li>
Other applicable education, training, and experience, which provide the knowledge, abilities, andskills necessary to perform effectively in the position will be considered.</li><li>
Ability to work independently and as a part of a team</li><li>
Ability to effectively communicate with others</li><li>
Ability to set priorities and manage time effectively</li><li>
Ability to use a computer and work with Microsoft Windows Outlook and electronic health records data system.</li><li>
Trained in and familiar with recovery model and able to assist youth, young adults, and families in mental or behavioral health crisis.</li><li>
Demonstrated ability to engage youth, young adults, and families in safety planning that is culturally- and developmentally appropriate.</li><li>
Knowledge of community services and resources including: support groups, mental health, substance abuse, child welfare, juvenile justice, developmental disabilities, special education programs, etc.</li><li>
Experience with crisis de-escalation and crisis stabilization practices.</li><li>
The following physical and mental abilities are required: frequent lifting or carrying up to 15 pounds, must be able to hear, frequent standing/walking going up and down stairs due to community outreach basis, ability to communicate effectively in person and/or phone, the ability to read, analyze and interpret information, ability to write reports, correspondence and procedures, ability to maintain notes/records, ability to define and solve practical problems, collect data</li><li>
WA State Peer Counselor Certification preferred and required within one year of employment.</li><li>
Possession of a high school diploma or equivalence preferred</li><li>
Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical activity, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.</li><li>
Current State-approved first aid certification, state-approved CPR certification, BBP (HIV/AIDS) training certification.*</li><li>
Washington State Agency Affiliated Counseling Credential. **</li></ul><div></div><div> 
Pre-Certified Peer Counselor: 
<ul><li>WA State Peer Counselor Certification preferred and required within one year of employment.</li></ul></div><div></div><div> 
Certified Peer Counselor: 
<ul><li>WA State Peer Counselor Certification preferred and required within 30 days of employment.</li></ul></div><div><ul><li> 
Within 30 days of employment or first available training.</li></ul>
**Training and certification can be completed after hire. Start process of training and certification within the first month of hire and full certification as a Peer within 6 months of hire.</div><div></div><div> 
Preferred Qualifications: 
<ul><li>Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).</li><li>Ability to speak any language in addition to English may be helpful.</li></ul>
Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered. 
All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.</div><div></div><div> 
Authorized Driver Preference
</div><div>This role has the potential to transport clients as an &ldquo;authorized driver&rdquo; for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are optional, but preferred.* Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the driving record standards below:</div><div></div><div> 
YGS Driving Record Standards</div><div>
Within the last three (3) years: No more than two (2) vehicle related suspension(s) and/or reinstatement(s). No more than two (2) moving violations and/or accidents. Moving violations include, but are not limited to, the following:</div><ul><li>Speeding</li><li>Improper Lane Change</li><li>Failure to Yield in Right-of-Way</li><li>Failure to Obey Traffic Signal</li><li>Failure to obey Traffic Sign</li></ul><div></div><div> 
Within the last five (5) years: No Major Violations which include, but are not limited to, the following:</div><ul><li>DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test</li><li>Driving with an open container of alcohol</li><li>Reckless Driving</li><li>Hit and Run &ndash; property damage only (Incidents involving injury fall under Permanent Disqualification)</li><li>Racing</li><li>Driving with a suspended/revoked license/insurance</li><li>Speeding over 20 mph</li><li>Fleeing and/or eluding police</li><li>Any other felony driving conviction(s)</li></ul><div></div><div> 
Driving records that result in Permanent disqualification from driving duties:</div><ul><li>More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test for entirety of driving history.</li><li>More than 3 Driving with a suspended/revoked license</li><li>Hit and Run resulting in bodily injury or death</li><li>Manslaughter/felony death by motor vehicle</li></ul><div></div><ul><li> 
Due to state-specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.</li></ul><div></div> 
You'll be a great fit for the Seattle Y if you:<ul><li>
Thrive on working in a collaborative environment.</li><li>
Are very adaptable.</li><li>
Have high ownership and strong work ethic.</li><li>
Are a great problem solver who can think on your feet.</li><li>
Truly enjoy being of service to people.</li><li>
Like being part of a team that cares about one another as people and enjoy working together.</li><li>
Want to know that the work you do contributes to building a better, stronger community for all.</li></ul>
OUR MISSION
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
OUR VALUES<ul><li>
Respect</li><li>
Responsibility</li><li>
Honesty</li><li>
Caring</li><li>
Passion for Excellence</li></ul> 
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
We are a drug &amp; alcohol-free workplace. We participate in the Federal E-Verify system. All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information:
(i) The updated 2025 requirements of 49.94.010:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251099&amp;hashed=1503034877 
(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251100&amp;hashed=74689660<div></div><div> 
If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org.</div></div>

Overnight Peer Counselor

International Rescue Committee

<div>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview
The vision of the IRC Washington&rsquo;s Youth Programs is that youth from refugee and immigrant backgrounds will have the skills and resources necessary to achieve academic success and pursue a future of opportunity. The Youth and Education Department works towards this vision by providing educational and enrichment opportunities to help school-aged and young adult youth from refugee and immigrant backgrounds to: catch up on their education; accelerate English proficiency; plan and prepare for post-secondary education and career; build positive relationships in the school and community; and more.
The Multilingual Youth Program Specialist for Secondary Programs is a program facilitator for IRC Washington&rsquo;s extended learning and enrichment programs for middle and high school youth. This includes co-designing and facilitating programs that support literacy, English language acquisition, math skills, college and career readiness, and social/emotional asset development for newcomer youth and families. This position will also serve as a liaison with either Afghan or Ukrainian families, supporting communications with families, translating program info sheets and outreach flyers to appropriate languages, and providing valuable feedback on cultural humility and sensitivity with team members. In working with middle and high school students, the educator will play a vital role in ensuring that eligible participants have access to the program, that youth feel welcomed and supported during their transition to the US education system, and that they can rebuild their futures with confidence and agency.
Major Responsibilities:
Program Implementation<ul><li>
Lead the implementation and support the design of IRC Washington&rsquo;s middle and/or high school programs with a strengths-based, experiential education approach. Sessions are aimed at targeting academic growth in ELL, Math, Science, and Social Emotional Asset Development</li><li>
Support Youth Program Coordinator and Senior Youth Program Specialists with curriculum development, lesson planning, and designing lesson activities that can be scaffolded to meet the needs of various levels of English language development.
</li><li>Plan and lead large and small group activities and lessons in English literacy, high school completion requirements, and post-secondary planning, as well as social-emotional asset development</li><li>
Confidently manage group dynamics during facilitation of activities and commit to growth in classroom management strategies.</li><li>
Create safe and healing learning spaces and build supportive relationships with newcomer students utilizing a trauma-informed approach to support students&rsquo; academic success and social- emotional development.
</li><li>Utilize academic resources and curriculum to ensure implementation of lesson plans are culturally appropriate and level-appropriate for newcomer youth. Settings may vary from during the school day push-in support to enrichment activities after school, during school breaks, and during the summer.</li><li>
Facilitate effective processes including attendance records, inclusive and trauma-informed classroom management, distribution and collection of learning materials, and health and sanitation procedures.
</li><li>Support volunteers and interns assisting with youth programming, including after-school programs, tutoring services and summer school programs.</li></ul>
Outreach and Registration to Families<ul><li>
Lead outreach, registration, and data management for assigned programs. Strategize with Youth Program Coordinators, stay up to date with eligibility requirements and creatively design opportunities for registration and eligibility verification documentation</li><li>
Utilize interpretation resources to outreach to families, explain programs, provide ongoing support, answer questions and to complete required program forms</li><li>
Maintain accurate and updated information on tracking files for external reporting purposes</li><li>
Provide communication to families on program updates and creatively design materials and resources to answer frequently asked questions or to improve accessibility and understanding of the program information</li><li>
Serve as staff liaison for Afghan or Ukrainian families at secondary events</li><li>
Lead communications with Afghan or Ukrainian families, and translate program info sheets and outreach flyers to appropriate languages</li></ul> 
Resource Development<ul><li>
Independently maintain ongoing knowledge of level and grade appropriate English and Math Standards as well as High School and Beyond Plan Requirements (WA State)</li><li>
Maintain ongoing knowledge of college and career pathways, application processes, financial aid requirements. and options, High School and Beyond Plan requirements, unique college and career programs for newcomer youth from refugee backgrounds. Creatively work with team to design opportunities for exposure at the middle school level.</li><li>
Research and build knowledge of available services and programs offered within IRC, schools, districts, community colleges, universities, partner agencies, and social service providers, in order to make referrals and connect youth and families to additional programs and services as needed.</li><li>
Identify and engage potential partner organizations and community-based organizations (CBOs) to enhance student support through experiential learning opportunities, healing-centered activities, and exploratory field trips.</li></ul>
General<ul><li>
Be an active member of the IRC office with a commitment to learn about refugee resettlement and the growing number of departments, resources, services and supports available to newcomer refugee families</li><li>
Partnership Engagement: Attend in person events in the community, co-facilitate arrangements of space and events, support the High School Youth Program Specialist and the broader Youth and Education Department with initiatives for family engagement events, field trips and other broader enrichment activities</li><li>
Support with translation and interpretation for materials and families as needed for the Youth and Education team and activities.</li><li>
Provide systems navigation and education related assistance to newcomer Afghan or Ukrainian families.</li><li>
Participate in program meetings, staff development activities, and fully engage as a member of the IRC team.</li><li>
Experience, ability and confidence to drive an IRC van, on occasion only, to transport participants to events as planned and as relevant quarterly or annual field trips, with prior planning and discussion.</li><li>
Comply with all policies, procedures, and protocols of the agency.</li><li>
Other related duties as assigned.</li></ul> 
Key Working Relationships
Position Reports to: Youth Program Coordinator, Secondary
Indirect Reporting: Sr. Youth and Education Program Manager
Other Internal and/or external contacts:<ul><li>
Internal: Youth Program Specialists, Youth Program Team, AmeriCorps Members, other IRC Seattle staff</li><li>
External: Teachers at partner school districts, contacts at partner organizations</li></ul>
Qualifications:<ul><li>
Note: Fluency in either Dari, Pashto, or Ukrainian is required for this position.</li><li>
Lived experience as a refugee or immigrant is preferred; In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted</li><li>
2+ years of experience teaching, tutoring or mentoring secondary youth as well as experience navigating post-secondary opportunities. Experience teaching/tutoring literacy and/or mathematics a plus.</li><li>
Written and spoken proficiency in English, and professional proficiency in Dari and Pashto.</li><li>
Relevant degree or equivalent experience in fields such as youth development, college/career advising, teaching, tutoring, or mentoring desirable. Experience in group youth enrichment programs desired (such as day camps, youth groups, outdoor education programs, after school programs, field trips, sports/recreation programs or clubs).</li><li>
Experience working with multi-lingual students or English Language Learners; TESOL certificate a plus.</li><li>
Ability to work independently to ensure proactive, quality performance of duties, as well as ability to work as part of a team to support other staff and students</li><li>
Adaptability and strong work ethic conducive to hybrid work environment, including work in the field, work from the office and work from remote settings as relevant; and ability to remain organized for effective documentation, collaboration, and sustainability of programs</li><li>
Must be comfortable in a fast-paced, multicultural environment, and able to quickly problem-solve and change plans according to student needs.</li><li>
Committed to anti-racism and continual professional development, learning and growth.</li><li>
Strong intercultural communication skills: demonstrated ability to work effectively with people from diverse backgrounds and across language diversity. Strong written, verbal, and interpersonal communication skills.</li><li>
Experience and proficiency utilizing online platforms such as Zoom and Teams, and Microsoft Office Suite. Comfort learning new online systems as relevant to the work</li><li>
Willing to be First Aid/CPR certified upon hire.</li><li>
Driver&rsquo;s license and insurance</li></ul>
Working Environment:<ul><li>
Primarily working in middle and high schools in Tukwila, Auburn, Kent, and Federal Way. Need reliable transportation to travel and work at these (and other) field work locations.</li><li>
Some remote or office work required at IRC&rsquo;s office in SeaTac, WA or Renton, WA.</li><li>
Occasional evening or weekend activities as needed.</li><li>
Need access to reliable high-speed internet from remote office or ability to work from IRC&rsquo;s office in SeaTac.</li><li>
Typical schedule will be Monday through Friday, 9:00&ndash;5:00.</li></ul>
Compensation: (Pay Range: $28.00 - $29.50) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability &amp; life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.</div>

Multilingual Youth Program Specialist (Secondary Programs)

Steeler

Company Overview Steeler is a family-owned business with an entrepreneurial spirit, fostering a dynamic environment where employees can develop their careers and achieve their professional goals. With over 40 years of experience, we are a leading manufacturer of steel framing and a distributor of drywall supplies and construction materials.Our Administrative Assistant Position is the first point of contact for our clients, both in person and over the phone. This position provides excellent customer service while assisting our Corporate office staff with various projects support, tasks and daily duties.Job Overview We are seeking an energetic and detail-oriented Administrative Assistant to support our office operations. This role offers an exciting opportunity to be the backbone of our administrative functions, ensuring smooth daily operations while providing exceptional customer service. The ideal candidate will bring strong organizational skills, office management expertise, and a positive attitude to our team.Responsibilities<ul><li>Operates AVAYA multi-line telephone system to answer incoming calls, determines purpose of call and forwards call to appropriate personnel or department. Takes and delivers messages or transfers calls to voicemail when personnel are not available.</li><li>Greets and welcomes on-site visitors, determines nature of business and announces visitor to appropriate personnel. Monitors visitor access.</li><li>Sends, receives, sorts and routes mail. Includes maintenance and monitoring of stamp machine.</li><li>Create memos, correspondence, reports and other documents when necessary.</li><li>Keeps conference room clean, including coffee preparation and disposal.</li><li>Organizes and prepares office/janitorial supply lists for order.</li><li>Assists all other departments with miscellaneous routine tasks and assignments such as filing, spreadsheet creation/maintenance and updating and other duties as assigned.</li></ul>Experience<ul><li>2+ reception or administrative assistant experience</li><li>2+ years customer service experience</li><li>Excel Experience</li><li>Basic math and computer skills</li><li>Previous experience with a multi-line telephone system.</li><li>Demonstrated prioritizing skills and ability to multi-task.</li><li>Demonstrated time management and planning</li><li>Strong verbal communication</li><li>Ability to work as part of a team</li><li>Bi-lingual in English/Spanish is a plus</li></ul>Join our team to become a vital part of a thriving company that values dedication, professionalism, and a proactive approach. We are committed to supporting your growth while providing a vibrant workplace where your administrative talents can shine!Pay: $21.00 - $26.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Basic Excel experience</li><li>Multi-line phone call experience</li></ul>Experience:<ul><li>reception or admin: 2 years (Required)</li></ul>Work Location: In person

Administrative Assistant

We. Communications

<div>
 
 About Us
 
 
 
 At
 
 We.
 
 , we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations. We've learned that beneath even the most unruly situations &mdash; whether it's a global crisis, an emerging technology, or a sweeping organizational change&mdash;lies a simple human need. That need could be for trust, connection, safety, or a sense of purpose. But it&rsquo;s always there. And it is only by uncovering these truths that we can make real, meaningful progress.
 
 
 
 Summary:
 
 
 
 Join a team at the forefront of digital storytelling, where creativity, innovation, and collaboration shape the future of brand engagement.
 
 
 We are on the hunt for a dynamic content and social expert to join our high-performing team. If you are skilled at digital storytelling and have a passion for shaping the future of online engagement for some of the top brands and organizations in the world, you might be the perfect fit for us!
 
 
 The Director, Content and Creator leads content strategy and creative execution for clients in the healthcare and technology spaces. This position brings innovative thinking, proactive ideas and deep subject matter expertise to the table, leading strategic direction in digital storytelling. The director has a finger on the pulse of trends in social media, content strategies and digital experiences that drive brand awareness and engage audiences to action.
 
 
 
 What You&rsquo;ll Do:
 
 
 
 <ul>
 <li>
 Provide proactive strategic counsel to day-to-day clients and senior leadership, shaping the digital footprint across corporate, consumer, and executive presence
 </li>
 <li>
 Lead and develop insight-based social media strategies that positively impact commercial and reputational goals
 </li>
 <li>
 Mobilize agency expertise and lead teams to deliver creative ideas and execute aligned with social platform constructs and audience understanding
 </li>
 <li>
 Manage day-to-day engagement with clients, define and manage priorities, deliver work on time and against the client and agency&rsquo;s quality expectations
 </li>
 <li>
 Be financially accountable for developing scopes, managing budgets to the scope and ongoing client communications on budgets
 </li>
 <li>
 Support new business and identify and pursue organic growth opportunities
 </li>
 <li>
 Stay ahead of social media trends and emerging platforms, integrating them into our strategy and sharing with clients.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 7+ years of experience managing social media and digital experiences
 </li>
 <li>
 Experience supporting health, wellness, or pharmaceutical organizations preferred.
 </li>
 <li>
 Deep understanding of social media platforms including Meta, X, TikTok, YouTube, LinkedIn, Threads, and Reddit
 </li>
 <li>
 Proven ability to deliver strong strategic counsel, critical thinking and creative ideation verbally in and writing
 </li>
 <li>
 Demonstrated ability to manage complex projects, be flexible and move at the pace of social.
 </li>
 <li>
 Excellent communication, data storytelling, insight-based strategy and presentation skills.
 </li>
 <li>
 Strong team collaboration abilities and client engagement skills.
 </li>
 <li>
 Experience working within regulated environments, with a solid understanding of medical and regulatory submission requirements for digital content.
 
 
 </li>
 </ul>
 If you&rsquo;re ready to reimagine what&rsquo;s possible in content and creator strategy&mdash;and to join a team that sets new standards for creative excellence&mdash;we&rsquo;d love to connect with you. Together, let&rsquo;s design storyworlds that captivate audiences, elevate brands, and shape the future of digital storytelling.
 
 
 
 Compensation
 
 
 
 The base annual salary range for this role, applicable across all U.S. locations, is outlined below. The actual salary may vary based on several factors such as business requirements, job responsibilities, skills, experience, and geographical location.
 
 
 Salary Range
 
 
 $125,000&mdash;$163,000 USD
 
 
 
 Benefits
 
 
 
 As part of our commitment to the success and well-being of our team, regular employees working 20 hours or more per week are eligible for the following benefits:
 
 
 <ul>
 <li>
 Comprehensive benefits program including medical, dental, and vision coverage
 </li>
 <li>
 Pretax accounts including HSA (company match), Medical &amp; Dependent Care FSA
 </li>
 <li>
 Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days
 </li>
 <li>
 Short &amp; Long-Term Disability, paid by company
 </li>
 <li>
 Parental Leave, up to 12 weeks for birthing and non-birthing parent
 </li>
 <li>
 Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition
 </li>
 <li>
 Community Engagement, up to 24 hours
 </li>
 <li>
 Bi-annual Wellness Credits, up to $300 per year
 </li>
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 Support with home office equipment
 </li>
 <li>
 Monthly Technology Credit (to offset internet / phone costs)
 </li>
 <li>
 401(k) Traditional and Roth options with company match
 </li>
 <li>
 Learning and Development Programs for our employees
 
 
 </li>
 </ul>
 
 
 Equal Opportunity:
 
 
 
 
 We.
 
 provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
 
 
 
 
 
 Diversity and Inclusion:
 
 
 
 
 We.
 
 values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.
 
 
 
 
 North America non-remote employees are required to come into the office 3 days a week.
 
</div>

Director, Content & Creator

Kid Care

Seattle, WA (Seattle, Bellevue, Redmond)Job Type: Full-Time Schedule: Flexible, 6&ndash;8 hour shifts between 7:00 AM &ndash; 7:00 PM Pay: $21&ndash;$25 per hourJob OverviewWe are seeking reliable and experienced caregivers to join our on-call team as Back-Up Nannies. This role is ideal for individuals who enjoy working with children in a home setting and need a flexible schedule. You will support families with temporary childcare needs, primarily caring for infants and toddlers.Key Responsibilities<ul><li>Provide in-home childcare for infants and young children</li><li>Ensure a safe, engaging, and nurturing environment</li><li>Plan and lead age-appropriate activities based on child development</li><li>Perform light clean-up related to meals and activities</li><li>Follow family routines and care instructions</li></ul>Requirements<ul><li>Must be at least 18 years old</li><li>Prior childcare experience required (paid or unpaid)</li><li>Infant care experience is required</li><li>Reliable transportation and willingness to travel to various homes</li><li>Availability at least 4 days per week for 6&ndash;8 hour shifts (between 7 AM &ndash; 7 PM)</li></ul>Compensation &amp; Benefits<ul><li>Competitive hourly pay ($20&ndash;$25)</li><li>Paid training</li><li>Flexible scheduling</li><li>Full-time benefits may include:</li><li>Medical stipend</li><li>Paid vacation and holidays</li><li>Retirement savings or student loan assistance</li><li>Performance-based bonuses and incentives</li></ul>Work Environment<ul><li>In-home childcare setting</li><li>Active, child-focused workday</li><li>Outdoor play may be included, weather permitting</li></ul>Physical Requirements<ul><li>Ability to lift up to 35 pounds</li><li>Frequent bending, squatting, and floor-level interaction</li><li>Ability to respond quickly and calmly in urgent situations</li></ul>Job Type: Full-timePay: $21.00 - $25.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Please provide an email for quickest connection: </li><li>Do you have at least 1 year of childcare experience? If yes, briefly describe the ages of children and the setting (e.g., nanny, daycare, babysitting):</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

Nanny

Explore 29+ 988 crisis call specialist in Seattle this April. Find roles across top companies and apply now to boost your career.