988 crisis intervention specialist (overnight)

988 crisis services clinician (overnight)

customer support specialist - (pacific time hours)

executive assistant - office of the president

988 crisis call specialist Jobs in Seattle

988 crisis call specialist

988 crisis intervention specialist (overnight) Jobs in Seattle

988 crisis services clinician (overnight) Jobs in Seattle

case manager - home at last Jobs in Seattle

case manager - home at last

customer support specialist - (pacific time hours) Jobs in Seattle

988 crisis services clinician overnight

Crisis Connections

<div>Description:

988 Crisis Services Clinician &mdash; Night Shift (Remote)
Make a life-saving impact when it matters most.
When the world is quiet, crisis doesn&rsquo;t stop. As a Night Shift 988 Crisis Services Clinician, you&rsquo;ll be the trusted clinical leader supporting callers, chat, and text contacts during overnight hours&mdash;providing calm, expert guidance in moments of highest need.
This role is ideal for experienced clinicians who prefer nights, value autonomy, and thrive as the senior clinical presence during overnight operations. 
Schedule Designed for Night Owls<ul><li>
Night Shift: Thursday&ndash;Saturday, 12:00 AM &ndash; 8:00 AM (Pacific Time)</li><li>
Call Team assignment</li><li>
Fully remote (candidates must reside in WA, AZ, OH, or TX)</li></ul> 
About the Program
988 Crisis Services provides free, confidential, telephone-based crisis support across King County and Washington State. Our mission is to foster resilience and wellbeing by connecting people to compassionate, accessible care - 24 hours a day, 7 days a week. Overnight clinicians play a critical leadership role, ensuring safety and continuity of care during the most vulnerable hours. 
Position Summary
The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide &amp; Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff.
Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations. 
Why Work the Night Shift?<ul><li>
Increased clinical autonomy and leadership responsibility</li><li>
Fewer competing demands and distractions</li><li>
Strong camaraderie with overnight teams</li><li>
Opportunity to make a meaningful impact during peak-risk hours</li></ul> 
Key Responsibilities<ul><li>
Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shifts</li><li>
Support staff with suicide risk assessment, de-escalation, and crisis intervention</li><li>
Ensure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resources</li><li>
Provide real-time coaching, consultation, and feedback to staff</li><li>
Ensure accurate and timely documentation in the electronic health record</li><li>
Ensure compliance with all 988 program standards, policies, and procedures</li><li>
Promote a professional, respectful, and supportive virtual team environment</li></ul>
Requirements:
<ul><li>Master&rsquo;s degree in psychology, counseling, social work, or a related field</li><li>
Mental Health Professional (MHP) status as defined by Washington State</li><li>
Active Washington State credential or license, including:
<ul><li>LICSW or LSWAIC</li>
<li>LMHC or LMHCA</li>
<li>LMFT or LMFTA</li>
<li>Psychologist or Psychiatrist</li>
<li>Agency Affiliated Counselor (AAC)</li>
</ul></li><li>Minimum of two years of crisis intervention experience</li><li>
Strong verbal, written, and typing skills</li><li>
Ability to work effectively in a remote, fast-paced overnight environment</li></ul>
Preferred Qualifications<ul><li>
Call center, hotline, or telephone assessment experience</li><li>
Experience within public mental health systems (especially King County)</li><li>
Additional training or certification in suicide prevention or trauma-informed care</li></ul>
Compensation &amp; Union Representation<ul><li>
$37.24 per hour + $4.00 an hour differential for working the night shift.</li><li>
OPEIU union-represented position</li></ul>
Benefits &amp; Support<ul><li>
Excellent medical, dental, and vision coverage - Click here to see all our benefits</li><li>
Generous Paid Time Off and 12 paid holidays</li><li>
Annual wage increases</li><li>
403(b) retirement plan</li><li>
ORCA transit pass discount</li><li>
Free parking</li><li>
Flexible scheduling</li><li>
Self-care tools and weekly check-ins with your supervisor</li><li>
Commitment to diversity, equity, and inclusion&mdash;BIPOC, LGBTQ+, and individuals with disabilities are strongly encouraged to apply</li></ul>
Working Conditions
This position involves prolonged sitting or standing, wearing a headset, managing multiple software platforms, and exposure to conversations involving suicide and acute mental health crises. Comprehensive training, supervision, and ongoing support are provided. 
Join Us
If you&rsquo;re a skilled clinician who thrives overnight and wants your expertise to matter when it counts most, we&rsquo;d love to hear from you.
Your calm presence could be someone&rsquo;s lifeline.</div>

988 Crisis Services Clinician (Overnight)

<div>Description:

988 Crisis Intervention Specialist (Overnight)
Pay: $27.87/hour +$2.00/hour shift differential 
Schedule: Overnight / Graveyard shifts available (including Thurs&ndash;Sat, 8:00 PM&ndash;4:00 AM) 
Location: Fully Remote (Washington, Arizona, Ohio, or Texas residents only) 
Union: OPEIU 
Reports to: 988 Clinical Supervisor 
The Work That Happens After Midnight - Overnight crisis work is different.
Calls are fewer - but often heavier. Decisions matter more. Support must be steady, thoughtful, and right the first time. If you do your best work when things are quiet but critical, this role was built for you.
As an Overnight 988 Crisis Intervention Specialist, you are not the first voice on the line - you are the clinical anchor behind the scenes. You support Crisis Specialists in real time as they respond to people reaching out through the 988 Suicide &amp; Crisis Lifeline via phone, chat, and text. 
What You&rsquo;ll Actually Be Doing
This is a clinical consultation and coaching role with real impact:<ul><li>
Provide live clinical guidance to Crisis Specialists during active contacts</li><li>
Support decision-making for high-acuity and complex situations</li><li>
Review and complete clinical documentation, screening guides, and logs with accuracy and timeliness</li><li>
Offer post-contact debriefing and constructive feedback that helps staff grow</li><li>
Step into queue coverage during volume spikes to keep wait times down</li><li>
Support onboarding and skill development for newer staff</li><li>
Participate in trainings, case reviews, and quality improvement work</li></ul> 
Who This Role Works Best For
You&rsquo;ll likely thrive here if you:<ul><li>
Prefer overnight schedules and work well with autonomy</li><li>
Stay calm and organized in high-acuity environments</li><li>
Enjoy mentoring and supporting peers - not just direct service</li><li>
Can manage multiple technology platforms at once</li><li>
Value thoughtful documentation and clinical consistency</li></ul>
Requirements:

Required Qualifications<ul><li>
Bachelor&rsquo;s degree in social sciences or a related field</li><li>
Knowledge of the public mental health system (King County Preferred)</li><li>
Strong verbal, written, and technical skills</li><li>
Ability to work effectively in fast-paced, high-stakes situations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul> 
Remote Work &amp; Technology
This is a fully remote role and requires:<ul><li>
A quiet, confidential workspace</li><li>
Comfort with prolonged sitting/standing and headset use</li><li>
Smartphone with multi-factor authentication capability</li><li>
Reliable high-speed internet (minimum 50 mbps upload/download)</li></ul>
You will regularly engage with emotionally intense material related to suicide, mental health challenges, and crisis situations. 
Pay &amp; Benefits
We support the people who support others.<ul><li>
$27.87/hour with annual wage increases, +$2.00/hour shift differential for the overnight shift</li><li>
Medical, dental, and vision insurance Click here to see all our benefits</li><li>
Short- and long-term disability</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) retirement plan</li><li>
Generous paid time off and 12 paid holidays</li><li>
ORCA transit pass discount</li><li>
Free parking</li><li>
Flexible scheduling options</li><li>
Ongoing growth opportunities, self-care resources, and weekly supervisor check-ins</li></ul> 
Our Commitment
We believe crisis care is stronger when the workforce reflects the communities it serves.
We welcome applicants from all backgrounds and strongly encourage individuals from historically underrepresented communities - including BIPOC candidates, people with disabilities, and members of the LGBTQ+ community - to apply.
Reasonable accommodations are available in accordance with the Americans with Disabilities Act. 
If you&rsquo;re ready to do meaningful clinical work during the hours when it matters most, we&rsquo;d love to hear from you.</div>

988 Crisis Intervention Specialist (Overnight)

<div>Description:

Join the Front Line of Compassion
988 Crisis Call Specialist
Part-Time &amp; Full-Time | Fully Remote (WA, AZ, OH, TX) 
$26.79/hour | Union-Represented (OPEIU)
At Crisis Connections, we believe that every person deserves compassionate, accessible support during their most difficult moments. As a 988 Crisis Call Specialist, you&rsquo;ll play a vital role in providing life-saving emotional support to individuals experiencing mental health crises-right when they need it most.
If you&rsquo;re empathetic, calm under pressure, and motivated by meaningful work, we invite you to join our growing 988 Crisis Services team. 
Why This Role Matters
The 988 Suicide &amp; Crisis Lifeline is transforming how people access mental health support. In this role, you will be a trusted voice for individuals reaching out via phone, chat or text, offering hope, connection, and practical support during moments of distress.
Our approach centers dignity, respect, and non-judgment&mdash;meeting people where they are and helping them move toward safety and stability. 
What You&rsquo;ll Do
As a 988 Crisis Call Specialist, you will:<ul><li>
Provide empathetic, nonjudgmental crisis intervention via phone, or chat and text</li><li>
Conduct suicide risk and behavioral health assessments and support de-escalation</li><li>
Collaborate with on-shift clinicians to ensure safety when higher-level intervention is needed</li><li>
Develop safety and action plans with individuals in crisis</li><li>
Connect callers to appropriate community resources and crisis response partners</li><li>
Accurately document interactions in the electronic health record</li><li>
Follow established 988 Lifeline protocols and performance standards</li><li>
Contribute to shared team goals for response times, availability, and quality care</li></ul>
Requirements:

What We&rsquo;re Looking For 
We&rsquo;re seeking candidates who bring both skill and heart to this work.
Required Qualifications:<ul><li>
High school diploma or GED plus four (4) years of full-time behavioral health experience, or a combination of education and experience (Bachelor&rsquo;s degree + 1 year BH experience, Associate degree + 2 years BH experience)</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask across multiple software platforms in a fast-paced environment</li><li>
Ability to remain focused and grounded during emotionally intense conversations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul>
Preferred Experience:<ul><li>
Crisis intervention or suicide prevention experience</li><li>
Behavioral health or contact center experience</li><li>
Knowledge of the King County public mental health system</li></ul>
Technology &amp; Work Environment 
This is a fully remote position, with requirements to support confidentiality and service quality:<ul><li>
Must reside in Washington, Arizona, Ohio, or Texas</li><li>
Reliable high-speed internet (wired connection preferred; no hotspots)</li><li>
Smartphone capable of using Microsoft Multi-Factor Authentication (MFA)</li><li>
Quiet, private workspace suitable for confidential conversations</li><li>
Ability to sit or stand and use a headset for extended periods</li></ul>
A brief computer skills assessment is required as part of the hiring process. Accommodations are available upon request. 
Scheduling &amp; Pay<ul><li>
Multiple schedules available (part-time and full-time)</li><li>
$26.79 per hour</li><li>
Union-represented position (OPEIU)</li><li>
Paid training and onboarding</li><li>
Full Benefits</li></ul>
Our Commitment to Inclusion 
Thriving employees create a thriving mission. Crisis Connections is committed to diversity, equity, and inclusion. We value lived experience and welcome applicants from all backgrounds. BIPOC individuals, people with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
Ready to Make a Difference?
If you&rsquo;re passionate about mental health, believe in compassionate crisis care, and want to be part of a mission-driven, supportive team-we&rsquo;d love to hear from you.
Apply today and help answer the call when it matters most.</div>

988 Crisis Call Specialist

YMCA Of Greater Seattle

<div>Overview:<div></div><div> 
Our Commitment to Equity
 
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.</div><div></div><div> 
Job Summary</div><div>
You will provide culturally competent, and strength-based peer support to youth, young adults, and families experiencing a behavioral or mental health crisis. Working alongside a Mental Health Care Professional, this position will utilize de-escalation techniques to stabilize the situation; assist in developing a Safety and Action Plan to address priority needs; and, where appropriate, transport individuals to care facilities or alternative placement in the community. Services are provided in client homes or safe community locations (hospital, overnight shelter, transitional housing). You will collaborate with co-workers, supervisors, outside professionals, and others involved in delivering the individual or family&rsquo;s care to meet safety plan needs and action plan goals. As part of a connected, 24/7 regional crisis program, you support care coordination by passing down outreach details and outcomes to our day teams.</div><div> 
This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people&rsquo;s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center&rsquo;s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.</div><div></div><div> 
Position Type/Expected Hours of Work 
This is a full-time, overnight position in which staff are dispatched from their homes to various locations in the community. Dispatches arrive through a phone app, so staff need to be able to hear notifications, wake up, and respond in a timely manner with their shift partner. All crisis work is to be done in-person unless the individual/family explicitly requests a telehealth response.</div><div> 
After Hours teams are scheduled to provide on-call support every night (weekdays and weekends), including holidays. The hours of work are typically from 6/7:00 p.m. to 8:00 a.m. the following morning. Flexibility is required with some weekend daytime work required as job duties demand.</div><div> 
This position is part of our CCORS (Children's Crisis Outreach and Response System) Program Regional Expansion. There is the opportunity to support youth, young adults, and families in North and East King County (Bellevue, Bothell, Duval, Issaquah, Kenmore, Woodinville, etc.), South King County (Auburn, Federal Wy, Enumclaw, Maple Valley, etc.) or Central King County (Seattle, Vashon, Eastlake, Capital Hill, etc.).</div><div></div><div> 
What you'll get from working at The Y</div><ul><li>
Membership to the YMCA of Greater Seattle for you and your household</li><li>
Medical, Dental, Vision, and Life insurance</li><li>
Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information. Other Savings plans available upon hire.</li><li>
Free access to mental health resources</li><li>
Rapidly accruing paid time off (PTO)</li><li>
Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.</li><li>
Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits</li><li> Some benefits only available to full-time staff</li></ul><div></div><div> 
Pre-Certified Peer Counselor: Hiring Range: $22.00 &ndash; 25.00/hr</div><div></div><div> 
Certified Peer Counselor: Hiring Range: $24.00 &ndash; 27.00/hr</div><div></div><div> 
**Required qualifications listed below</div>
Responsibilities:
<ul><li>Provides immediate, intensive crisis outreach services overnight to children, youth, young adults, and families throughout King County and additional coverage as needed.</li><li>
Assists in stabilizing the environment and de-escalating the immediate crisis.</li><li>
Assists in developing a Safety Plan to address the immediate crisis over the next 24 &ndash; 72 hours.</li><li>
Assist youth, young adults, and families in developing self-determination and empowerment skills through self-advocacy.</li><li>
Identifies individual or family stresses, instability and provides appropriate support.</li><li>
Identifies community resources and natural supports and works with the individual or family to effectively navigate resources.</li><li>
Collaborates effectively with co-workers, supervisors, and outside professionals.</li><li>
Provides timely and accurate updates to our crisis dispatcher in real time to support effective crisis response and the safety of teams in the field.</li><li>
Transports individuals to care facilities or safe, alternative community placements as appropriate to support the safety plan.</li><li>
Flexes schedule to support other regions to meet the needs of our program and community.</li><li>
Maintains a working knowledge of current trends and developments in behavioral health.</li><li>
Completes required documentation within program deadlines.</li><li>
Reports all critical incidents and adheres to YMCA program rules and procedures.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul><div></div><div> 
Code of Conduct for Applicants</div><div></div><div> 
All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.</div><div></div><div> 
Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization&rsquo;s abuse risk management standards.</div>
Qualifications:
<ul><li>Minimum age of 21 years</li><li>
Lived experience in receiving services as a youth, young adult, or parent/guardian in complex,youth-serving systems (juvenile justice, behavioral health, child welfare, special educationpreferred) and is prepared to use that experience in helping others.</li><li>
Other applicable education, training, and experience, which provide the knowledge, abilities, andskills necessary to perform effectively in the position will be considered.</li><li>
Ability to work independently and as a part of a team</li><li>
Ability to effectively communicate with others</li><li>
Ability to set priorities and manage time effectively</li><li>
Ability to use a computer and work with Microsoft Windows Outlook and electronic health records data system.</li><li>
Trained in and familiar with recovery model and able to assist youth, young adults, and families in mental or behavioral health crisis.</li><li>
Demonstrated ability to engage youth, young adults, and families in safety planning that is culturally- and developmentally appropriate.</li><li>
Knowledge of community services and resources including: support groups, mental health, substance abuse, child welfare, juvenile justice, developmental disabilities, special education programs, etc.</li><li>
Experience with crisis de-escalation and crisis stabilization practices.</li><li>
The following physical and mental abilities are required: frequent lifting or carrying up to 15 pounds, must be able to hear, frequent standing/walking going up and down stairs due to community outreach basis, ability to communicate effectively in person and/or phone, the ability to read, analyze and interpret information, ability to write reports, correspondence and procedures, ability to maintain notes/records, ability to define and solve practical problems, collect data</li><li>
WA State Peer Counselor Certification preferred and required within one year of employment.</li><li>
Possession of a high school diploma or equivalence preferred</li><li>
Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical activity, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.</li><li>
Current State-approved first aid certification, state-approved CPR certification, BBP (HIV/AIDS) training certification.*</li><li>
Washington State Agency Affiliated Counseling Credential. **</li></ul><div></div><div> 
Pre-Certified Peer Counselor: 
<ul><li>WA State Peer Counselor Certification preferred and required within one year of employment.</li></ul></div><div></div><div> 
Certified Peer Counselor: 
<ul><li>WA State Peer Counselor Certification preferred and required within 30 days of employment.</li></ul></div><div><ul><li> 
Within 30 days of employment or first available training.</li></ul>
**Training and certification can be completed after hire. Start process of training and certification within the first month of hire and full certification as a Peer within 6 months of hire.</div><div></div><div> 
Preferred Qualifications: 
<ul><li>Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).</li><li>Ability to speak any language in addition to English may be helpful.</li></ul>
Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered. 
All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.</div><div></div><div> 
Authorized Driver Preference
</div><div>This role has the potential to transport clients as an &ldquo;authorized driver&rdquo; for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are optional, but preferred.* Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the driving record standards below:</div><div></div><div> 
YGS Driving Record Standards</div><div>
Within the last three (3) years: No more than two (2) vehicle related suspension(s) and/or reinstatement(s). No more than two (2) moving violations and/or accidents. Moving violations include, but are not limited to, the following:</div><ul><li>Speeding</li><li>Improper Lane Change</li><li>Failure to Yield in Right-of-Way</li><li>Failure to Obey Traffic Signal</li><li>Failure to obey Traffic Sign</li></ul><div></div><div> 
Within the last five (5) years: No Major Violations which include, but are not limited to, the following:</div><ul><li>DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test</li><li>Driving with an open container of alcohol</li><li>Reckless Driving</li><li>Hit and Run &ndash; property damage only (Incidents involving injury fall under Permanent Disqualification)</li><li>Racing</li><li>Driving with a suspended/revoked license/insurance</li><li>Speeding over 20 mph</li><li>Fleeing and/or eluding police</li><li>Any other felony driving conviction(s)</li></ul><div></div><div> 
Driving records that result in Permanent disqualification from driving duties:</div><ul><li>More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test for entirety of driving history.</li><li>More than 3 Driving with a suspended/revoked license</li><li>Hit and Run resulting in bodily injury or death</li><li>Manslaughter/felony death by motor vehicle</li></ul><div></div><ul><li> 
Due to state-specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.</li></ul><div></div> 
You'll be a great fit for the Seattle Y if you:<ul><li>
Thrive on working in a collaborative environment.</li><li>
Are very adaptable.</li><li>
Have high ownership and strong work ethic.</li><li>
Are a great problem solver who can think on your feet.</li><li>
Truly enjoy being of service to people.</li><li>
Like being part of a team that cares about one another as people and enjoy working together.</li><li>
Want to know that the work you do contributes to building a better, stronger community for all.</li></ul>
OUR MISSION
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
OUR VALUES<ul><li>
Respect</li><li>
Responsibility</li><li>
Honesty</li><li>
Caring</li><li>
Passion for Excellence</li></ul> 
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
We are a drug &amp; alcohol-free workplace. We participate in the Federal E-Verify system. All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information:
(i) The updated 2025 requirements of 49.94.010:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251099&amp;hashed=1503034877 
(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251100&amp;hashed=74689660<div></div><div> 
If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org.</div></div>

Overnight Peer Counselor

Real Escape From the Sex Trade

<div>BACKGROUND
REST exists to expand pathways to freedom, safety and hope in order to end sex trafficking. REST offers programs that are centered on the strengths, needs, and individual choices of each survivor we serve. We offer a continuum of care that includes outreach, a 24/7 hotline, community advocates, emergency shelter, and housing services. We are inspired by our faith as a Christian organization, are dedicated to serving people of all faith backgrounds, and do not require faith engagement. Our culture is influenced by our values of belonging, honor, trustworthiness, and tenacity.
All applicants for positions at REST are considered for employment without attention to race, color, sexual orientation, national origin, veteran status or disability status. This position is open to cisgender and transgender females as the primary work location is for women only. As a Christian organization, this position works in harmony with the organization&rsquo;s statement of faith and supports the spiritual health of the organization.
ROLE SUMMARY
The Part-Time Weekend Shelter Lead provides weekend coordination and operational leadership for REST&rsquo;s Essential RESToration Center (ERC), RESToration Transitional Center (RTC), and crisis response services. The ERC is a low-barrier emergency shelter along with the RTC, a mid-barrier transitional center that serves cisgender and transgender women who have experienced the sex trade and/ or sexual exploitation. Guests may stay for 30&ndash;90 days and receive stabilizing support, including access to food, clothing, crisis intervention, housing assistance, and advocacy. ERC and RTC staff also support REST&rsquo;s 24-hour hotline, providing crisis support, information, and referrals, along with emotional support to individuals seeking assistance.This position is responsible for supporting smooth weekend operations by coordinating staff coverage, overseeing weekend scheduling needs, and serving as the primary point of contact for on-call program concerns. The Weekend Lead models trauma-informed, person-centered care while ensuring that shelter and hotline services remain safe, responsive, and consistent with REST&rsquo;s policies and standards.
Central to this role is the ability to build trusting relationships, maintain a safe and welcoming environment for guests and staff, and support effective decision-making during crisis situations. The Weekend Lead provides guidance and support to weekend staff, assists with de-escalation and problem-solving, and helps ensure continuity of care across shifts.
This position reports to the Swing Shift Supervisor and works collaboratively with shelter staff and crisis response team members to maintain safe and effective weekend operations.
Responsibilities
Program Coordination<ul><li>
Provide weekend coordination and leadership for Emergency Receiving Center (ERC) shelter operations.</li><li>
Ensure the shelter environment remains safe, welcoming, and trauma-informed for all guests and staff.</li><li>
Support smooth daily operations including guest arrivals, departures, curfew monitoring, and community expectations.</li><li>
Monitor shelter occupancy and communicate bed availability to the Swing Shift Supervisor or designated leadership.</li><li>
Ensure all program policies, procedures, and safety protocols are followed during weekend shifts.</li><li>
Address and de-escalate conflicts or concerns within the shelter community using trauma-informed approaches.</li></ul>
Staff Care<ul><li>
Provide a consistent presence in the workplace modeling a standard of trauma-informed care.</li><li>
Serve as the primary point of contact for weekend staff questions, guidance, and operational support</li><li>
Coordinate weekend staff scheduling and ensure all shifts are appropriately covered.</li><li>
Assist with managing call-outs or last-minute schedule adjustments to maintain service coverage 
Provide direction and support to weekend staff while modeling REST&rsquo;s principles of care and service standards.</li><li>
Assist staff with complex hotline calls, safety planning, and crisis intervention when needed</li><li>
Communicate crisis updates, concerns or incidents to the Crisis Support Supervisor</li><li>
Communicate staffing updates, concerns, or incidents to the Swing Shift Supervisor</li></ul>
Client Care<ul><li>
Create and maintain a welcoming, safe and inclusive community environment, that follows all policies and procedures and provides culturally responsive care for all</li><li>
Engage with guests and hotline callers using organization&rsquo;s principles of care including individualized care, strength-based and trauma informed care and train staff do the same</li><li>
Serve as the weekend lead for crisis response and escalation support providing crisis intervention, emotional support, and referrals as needed</li><li>
Complete enrollments and exits for guest utilizing shelter services at</li><li>
REST</li><li>
Address conflicts or issues that arise amongst clients and staff with sensitivity and professionalism.</li></ul>
Reporting, Systems, and Facilities<ul><li>
Ensure accurate documentation of client interactions, hotline calls, incidents, and services in the client database</li><li>
Review shift logs and communicate important updates or concerns to the Swing Shift Supervisor</li><li>
Complete incident reports and documentation in a timely manner following program protocols</li><li>
Inventory and purchase facility supplies with the department budget</li><li>
Record reconciled expenses, within budget, and submit financial reports in a timely matter.</li><li>
Maintain facility upkeep, security, health and cleanliness standards.</li><li>
Participate in all necessary REST staff meetings and trainings.</li><li>
Assist in completion of staff performance evaluations quarterly, bi-annually or annually</li></ul>
Other<ul><li>
Self-regulate when experiencing triggers, trauma-responses, or stressors in order to stay engaged, productive and meet the needs of the team and clients</li><li>
Contribute to the improvement of diversity, equity, and inclusion throughout the team</li><li>
Other duties as assigned</li></ul>
Qualifications
Required<ul><li>
Two years experience in client care social services or a Bachelor&rsquo;s degree</li><li>
Minimum 2 years of experience working in crisis response, emergency shelter, advocacy, outreach, behavioral health, or related direct service roles</li><li>
Two years or more years in leadership, supervision or manager roles</li><li>
Must have reliable transportation, current auto insurance, and clean driving record</li><li>
Ability to move about freely, throughout the Pathway Services Center, including ascending and descending stairs</li><li>
Must be able to lift up to 30 pounds</li><li>
Must be able to thrive in a high intensity, and often unpredictable work environment</li><li>
Flexible and able to respond to directives in a timely manner</li></ul>
Preferred<ul><li>
Two or more years experience with de-escalation in unpredictable settings and clients</li><li>
Skilled at coordinating multiple people and activities, while keeping the big-picture vision in mind</li><li>
Able to effectively work in a diverse workplace, and be self-aware regarding issues of race, ethnicity, class, sexual orientation, gender identity, religion/spirituality and disability</li><li>
Technology skills: iPhone; email; basic computer skills, Microsoft Office, Google Drive, Database</li></ul>
Schedule
30 hours/week. This position typically works Friday through Sunday, 6:00 a.m. - 3:00 p.m with flexible on-call hours Friday-Sunday. Some holidays may be required, and some seasons may require more than 40 hours/week.
Location
REST&rsquo;s office is located in South Seattle.
Compensation
The compensation amount for this position is up to $30 an hour.
Benefits
Part-time benefits (working less than 32 hours/week): include accrued safe and sick time based on the hours worked, one paid mental health hour each week, and a 403b retirement plan.
Job conditions
This position encounters a variety of daily work situations, including complex situations that require immediate attention and decision-making. There may be both routine and complex interpersonal interactions to navigate with care and thoughtfulness. Processes may change based on changing needs of the organization, new technology, or new ideas for efficiency. Position operates as part of a team and engages in on-site work that may require time spent sitting, standing, walking up and down stairs, driving, and transporting items. Position works under occasional time constraints to meet objectives, and performs computer work, including using a keyboard, looking at a screen, using the internet, email, phone, and video conferencing.</div>

Emergency Services Weekend Shelter Lead

University Of Washington

<div><h1 class="jobSectionHeader">Chief Health Informatics Officer (CHIO)</h1>
<h3 class="jobSectionHeader">Position Overview</h3>

Organization: Dean of Medicine

Title: Chief Health Informatics Officer (CHIO)

<h3 class="jobSectionHeader">Position Details</h3>
<h4 class="jobSectionHeader">Position Description</h4>

UW Medicine is seeking a Chief Health Informatics Officer (CHIO) to provide strategic, clinical, and operational leadership at the intersection of patient care, technology, and innovation. The CHIO will serve as the executive leader for clinical informatics, ensuring that systems&mdash;particularly Epic&mdash;optimize clinical workflows, improve patient outcomes, support research and education, and advance UW Medicine&rsquo;s mission of clinical excellence, discovery, and equity.

The CHIO will be a practicing physician who is deeply relationship-oriented, trusted by frontline clinicians, and skilled at translating clinical needs into effective digital solutions. This role will champion continuous optimization, data-driven care and decision making, and responsible adoption of emerging technologies, including AI and advanced analytics, while maintaining a strong focus on patient safety, clinician well-being, and regulatory compliance.
<div>
</div>Key Responsibilities

Clinical Informatics &amp; System Optimization
<ul>
<li>Provide executive informatics leadership for the ongoing optimization and evolution of Epic and other clinical systems.</li>
<li>Ensure technology enhances clinical efficiency, quality, safety, and patient and clinician experience across inpatient, ambulatory, and specialty care settings in alignment with UW Medicine strategic priorities.</li>
<li>Lead governance structures for clinical content, decision support, order sets, documentation standards, and workflow design in partnership with clinical operational leaders.</li>
<li>Educate the user community on the capabilities of the platforms already in use and help users maximize the usability and value of existing systems.</li>
<li>Partner with clinical leaders to reduce documentation burden and burnout while maintaining regulatory and quality requirements.</li>
<li>Ensure IT training is delivered efficiently, and curriculum and methodologies continuously adapt to meet the needs of a broad audience of learners in alignment with UW Medicine learning principles and in partnership with enterprise learning leaders.</li>
</ul>
AI, Innovation, and Emerging Technologies
<ul>
<li>Collaborate with the Innovation Core group, other academic and research partners, and vendors to explore innovative solutions and translate innovation into clinical practice.</li>
<li>Advocate for and guide the responsible adoption of AI, machine learning, and automation in clinical care, operations, and research.</li>
<li>Evaluate, pilot, and scale AI-enabled tools that have been strategically prioritized by the organization (e.g., ambient documentation, predictive analytics, clinical decision support, population health tools).</li>
<li>Ensure AI initiatives align with key strategic priorities, policies, ethical principles, equity goals, patient safety, and regulatory requirements.</li>
</ul>
Engagement &amp; Relationship Building
<ul>
<li>Establish and maintain a visible presence across clinical sites and serve as a trusted liaison between clinicians, clinical operational leaders, IT, and executive leadership.</li>
<li>Actively engage frontline practitioners to understand pain points, solicit feedback, and co-design and champion solutions.</li>
<li>Represent clinician perspectives in enterprise technology decisions and prioritization.</li>
<li>Foster a culture where relationships are built on understanding and shared purpose, with transparency and a commitment to continuous improvement.</li>
</ul>
Data, Quality, and Safety
<ul>
<li>Partner with quality, safety, and population health leaders to leverage validated clinical data for outcomes improvement, equity, and value-based care.</li>
<li>Support the development and use of clinical dashboards, registries, and analytics tools.</li>
<li>Ensure informatics solutions support accreditation, regulatory compliance, and quality reporting.</li>
</ul>
Leadership &amp; Strategy
<ul>
<li>Develop and own the clinical informatics strategy and contribute to UW Medicine&rsquo;s IT and digital health strategies and approach.</li>
<li>Develop close relationships and collaborate with the Chief Medical Officers, Chief Nursing Officers, clinical leaders, operational executives, other leaders involved in innovation initiatives, Chief Information Officer, and peers within IT Services.</li>
<li>Participate in the development and evolution of an enterprise-wide strategy and vision in the area of AI and innovation.</li>
<li>Mentor, develop, lead and delegate goals and tasks to the physician and nursing informaticist leaders and teams.</li>
<li>Understand the market and be involved and a thought leader in national vendor, informatics, and academic forums, representing UW Medicine externally.</li>
</ul>
Clinical Practice
<ul>
<li>Maintain an active clinical practice (typically 10&ndash;20% FTE) within UW Medicine to remain grounded in frontline care and workflows.</li>
<li>Use clinical experience to inform system design and prioritization.</li>
<li>Clinical practice should provide firsthand insight into system usability and clinician needs.
</li></ul>Reporting Relationships
<ul>
<li>Position reports with a solid line to the CIO and a dotted line to the enterprise CMO.
</li><li>Three (3) Associate CHIO positions report directly to the CHIO covering the areas of inpatient, ambulatory, and nursing informatics.
</li><li>There are 8 partially funded Assistant CHIO positions, from 0.10 to 0.20 FTE, spread across key clinical departments.</li>
<li>Additionally, there are approximately 35 Informaticists and 32 Training/User Adoption staff.</li>
</ul>
Faculty Appointment

The CHIO position is a full-time position that will have a faculty appointment in one of the UWSOM departments appropriate for background and experience. This position is not eligible for tenure. This position will also have a small portion of time dedicated to clinical effort. This is a 12-month service period position (July &ndash; June) with an anticipated start date in Fall 2026. All University of Washington faculty engage in teaching, research, and service.

The base salary range for this position will be $21,667 to 41,667 per month, commensurate with experience and qualifications, or as mandated by a U.S. Department of Labor prevailing wage determination. This range is inclusive of base salary provided through the UW Physicians (UWP) practice plan, in addition to base salary provided by the University. Please note that only compensation provided by the University is included in University benefit determinations and calculations. Compensation provided by UW Physicians (UWP) practice plan may provide eligibility for separate benefits offered by that organization. Other compensation associated with this position may include administrative salary supplement and allowances.
<h4 class="jobSectionHeader">
Qualifications</h4>

Required Qualifcations
<ul>
<li>MD or DO with board certification in a clinical specialty.</li>
<li>Eligible for or holding Washington State medical licensure.</li>
<li>Extensive experience in leading clinical informatics teams within a complex health system.</li>
<li>Deep working knowledge of Epic EHR, including optimization, governance, and clinical workflows.</li>
<li>Demonstrated ability to lead change, build consensus, and influence without authority.</li>
<li>Strong communication skills with clinicians, executives, and technical teams.</li>
</ul>
Preferred Qualifications
<ul>
<li>Formal training in informatics (e.g., Clinical Informatics board certification, master&rsquo;s degree, or fellowship).</li>
<li>Experience in an academic medical center or research-intensive health system.</li>
<li>Demonstrated leadership in AI-enabled clinical tools or digital health innovation.</li>
<li>Record of improving clinician experience, quality, or operational performance through informatics.</li>
<li>Experience supporting teaching, research, and population health initiatives.</li>
</ul><h4 class="jobSectionHeader">Instructions</h4>

To ensure full consideration of your application, please submit all materials no later than May 15, 2026. Priority will be given to those applications received by May 15, 2026. Applications will only be accepted via Interfolio: [link]. The position will remain open until filled.

Applications should include the following materials:
<div>
<ul><li>a cover letter of no more than 2-3 pages detailing your interest in the position, relevant qualifications, and experiences</li></ul>
<ul><li>a curriculum vitae</li></ul>
</div>
Applicants should articulate how their past experiences and/or future plans in research, teaching, mentoring, patient care, and/or service promote a sense of belonging and foster a welcoming and inclusive environment.

This position is not eligible for visa sponsorship.
<h4 class="jobSectionHeader">
Equal Employment Opportunity Statement</h4>

Equal Opportunity

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

Benefits Information

The University is committed to providing excellent benefits to our faculty. For a summary of available benefits, please see UWHR benefits information.

Privacy Notice

Your application materials may be used for employment consideration and shared in accordance with UW&rsquo;s Privacy Policy.

Disability Services

The University of Washington is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.</div>

Chief Health Informatics Officer (CHIO)

Provider Solutions & Development

<div>This is a unique part-time opportunity to join the Providence Swedish Cancer Institute (PSCI) Colorectal Oncology team at our First Hill and Edmonds campus. This role is ideal for an Advanced Practice Clinician seeking meaningful, specialized cancer care in a highly collaborative academic-style environment, while maintaining part-time flexibility.
Providence Swedish Cancer Institute is seeking a dedicated Advanced Practice Clinician (PA/ARNP) to support our growing Colorectal Oncology program. This position plays an integral role in delivering high-quality, patient-centered care to a complex oncology population, working in close partnership with internationally recognized colorectal surgeons and a multidisciplinary cancer care team.
About the Role:
In this role, the APC will support both inpatient and outpatient aspects of colorectal surgical oncology care. Responsibilities may include inpatient rounding, perioperative management, post-operative care, clinic follow-ups, care coordination, and patient education. The position offers strong physician collaboration, mentorship, and the opportunity to develop deep expertise in colorectal cancer care within one of the region&rsquo;s leading cancer programs.
This part-time position is based at Providence Swedish&rsquo;s First Hill campus in Seattle and is structured to support work-life balance while remaining clinically impactful.
Position Highlights:
<ul><li>Part-time Colorectal Oncology APC position within Providence Swedish Cancer Institute
</li><li>Practice located at the First Hill campus in Seattle
</li><li>Highly collaborative, team-based environment with experienced colorectal surgeons
</li><li>Mix of inpatient and outpatient clinical responsibilities
</li><li>No call requirements
</li><li>Supportive onboarding and mentorship structure
</li><li>Opportunity to work within a nationally recognized, mission-driven cancer program
</li></ul>Who We&rsquo;re Looking For:
<ul><li>Board-certified or board-eligible Physician Assistant‑Certified (PA‑C) or ARNP
</li><li>Prior surgical, oncology, or inpatient experience preferred; new graduates with strong interest in colorectal oncology will be considered
</li><li>Strong clinical judgment, communication skills, and comfort managing complex patients
</li><li>Passion for delivering compassionate, high-quality oncology care in a team-based setting
</li></ul>Compensation &amp; Benefits:
<ul><li>Compensation is between $140,079 and $192,337 per year
</li></ul>Where You&rsquo;ll Work
The Swedish Cancer Institute is one of the premier cancer care and clinical research centers in the Pacific Northwest. Founded in 1932, it provides access to more than 150 Swedish-affiliated oncologists and oncology surgeons throughout the region. With a robust clinical trials program and an environment open to new drug treatments, technology and clinical applications, the Swedish Cancer Institute is a hub of innovation. Support services, including art and music therapy, ensure holistic patient care.
Where You&rsquo;ll Live
Seattle is the Pacific Northwest&rsquo;s largest urban center, with a metro population of 3.25 million, and is home to world-class arts and entertainment, a robust economy and an outstanding school system. The city hugs Puget Sound and offers magnificent mountain views to the north, east and south. Home to the world&rsquo;s biggest tech giants, Seattle offers some of the highest minimum wages in the country, along with a notable music and arts scene, outdoor lifestyle and amazing coffee.
Who You&rsquo;ll Work For
Swedish is a comprehensive health network with a long history of excellence. The Seattle-based system operates five hospitals with more than 1,500 beds, and more than 115 primary and specialty care clinics. Part of the Providence family, Swedish is world-renowned for its innovative and ground-breaking diagnoses, treatments and medical research at its five award-winning institutes: cancer, digestive health, heart and vascular, neuroscience and orthopedic. Its mission is to improve the health and well-being of each person it serves.
Equal Opportunity Employer including disability/veteran
Equal Opportunity Employer including disability/veteran
Job ID Number: 30004
 
Facility Name: Swedish First Hill Campus
 
Location Name: Seattle
 
Brand Name: Swedish
 
Provider Profession: Nurse Practitioner
 
Medical Specialty: Surgery General
 
Job Setting: Hospital, Medical Clinic
 
Type of Role: Clinical
 
Email: matthew.faber@psdrecruit.org
 
Phone Number: (425) 943-9382
 
Schedule: Part Time
 
Compensation: $140,079 - $192,337 Per Year
 
CP: Yes
 
CB: Yes
 
NP: Yes
 
HC: Yes
 
IS: No
 
YM: Yes
 
J1: No
 
H1B: No
Let&rsquo;s get in touch If you have questions about this specific job or others, I'm all ears. Send me a note and we'll be one step closer to the right opportunity.
Matthew Faber Provider Recruiter
(425) 943-9382
matthew.faber@psdrecruit.org
Contact Me</div>

Advanced Practice Clinician (PA/ARNP) | Colorectal Oncology | Part-Time

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