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Aardwolf Consulting LLC

<div>
 
 About Aardwolf Consulting
 
 
 
 Aardwolf Consulting is an IT services firm supporting federal government clients. Our tagline is simple:
 
 Sleep well at night.
 
 We deliver reliable, secure IT operations so our clients can focus on their mission.
 
 
 
 Position Overview
 
 
 
 We're looking for a sharp, customer-focused Help Desk Technician to provide Tier I and Tier II support in a hybrid federal environment. You'll be the first and second line of defense for end users &mdash; resolving issues over the phone and via ticket. This role requires real technical aptitude and a willingness to learn fast.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Must have an active Public Trust Clearance*
 
 
 </li>
 </ul>
 This position requires full-time, on-site presence at the client site during an initial 6-month onboarding period (Monday-Friday, 11:30 AM-8:00 PM). Upon successful completion of the onboarding period, the schedule transitions to a hybrid arrangement with approximately 50% remote and 50% on-site.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide Tier I and Tier II technical support via phone, email, and ServiceNow ticketing system
 </li>
 <li>
 Troubleshoot hardware, software, and connectivity issues for Windows endpoints and M365 applications (Outlook, Teams, SharePoint, OneDrive)
 </li>
 <li>
 Manage and resolve ServiceNow incidents and service requests within established SLAs
 </li>
 <li>
 Perform account administration in Active Directory / Azure AD (password resets, group memberships, access provisioning)
 </li>
 <li>
 Support M365 licensing, mailbox configuration, and Teams/SharePoint issues
 </li>
 <li>
 Document troubleshooting steps and resolutions clearly in ServiceNow
 </li>
 <li>
 Escalate complex issues appropriately while maintaining ownership of the ticket
 </li>
 <li>
 Assist with onboarding/offboarding and endpoint setup
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Must be a US Citizen with an active Public Trust clearance
 </li>
 <li>
 Strong working knowledge of Windows 11 and Microsoft 365 suite
 </li>
 <li>
 Familiarity with ServiceNow or a comparable ITSM platform
 </li>
 <li>
 Understanding of Active Directory / Azure AD basics
 </li>
 <li>
 Excellent phone presence and communication skills &mdash; you'll spend significant time supporting users verbally
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 CompTIA A+, Network+, or Microsoft certifications (MD-102, MS-900, etc.)
 </li>
 <li>
 Experience supporting federal government environments
 </li>
 <li>
 Familiarity with Intune / endpoint management
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Competitive salary commensurate with experience. Full benefits package including health, dental, vision, and 401(k).
</div>

Help Desk Technician - Tier I/II

DataAnnotation

<div>
 We are looking for a Nurse to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
 
 
 
 Physicians &amp; Advanced Practice Clinicians
 
 
 
 In this role you will need to be an expert in healthcare. We are interested in a wide range of expertise, so relevant backgrounds include:
 
 
 Physicians of all specialties (e.g., Internists, Cardiologists, Oncologists), Physician Assistants, Nurse Practitioners, Certified Nurse-Midwives, Certified Registered Nurse Anesthetists, Clinical Nurse Specialists, Registered Nurses.
 
 
 
 Therapists
 
 
 
 Physical Therapists, Occupational Therapists, Speech-Language Pathologists, Respiratory Therapists, Athletic Trainers, Massage/Recreational Therapists.
 
 
 
 Diagnostic &amp; Laboratory Professionals
 
 
 
 Radiologic Technologists, Sonographers, MRI &amp; Nuclear Medicine Technologists, Medical Laboratory Scientists, Phlebotomists, Histology &amp; Genetics Technicians.
 
 
 
 Public Health &amp; Specialized Roles
 
 
 
 Dietitians/Nutritionists, Genetic Counselors, Epidemiologists, Public Health Nurses.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 This is a full-time or part-time REMOTE position
 </li>
 <li>
 You&rsquo;ll be able to choose which projects you want to work on
 </li>
 <li>
 You can work on your own schedule
 </li>
 <li>
 Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Give AI chatbots diverse and complex healthcare related problems and evaluate their outputs
 </li>
 <li>
 Evaluate the quality produced by AI models for correctness and performance
 </li>
 <li>
 Ensure the medical accuracy of model performance
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluency in English (native or bilingual level)
 </li>
 <li>
 A current or in progress medical degree
 
 
 </li>
 </ul>
 Notes: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contract position.
 
 
 #medicine
</div>

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