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compliance - senior analytics solutions associate Jobs in Tampa

client solutions architect - payments - senior associate Jobs in Tampa

commercial card business analyst - payments - associate Jobs in Tampa

compliance and ops risk test lead - senior associate Jobs in Tampa

fund servicing associate i

omnichannel solutions product delivery associate payments senior associate

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<div>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div><br>
</div><div>As a Senior Product Delivery Associate in Omnichannel Solutions Delivery and Operations, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Provide production-level support for payment applications, including troubleshooting, defect validation, and root cause analysis</li><li>
Resolve escalated technical issues by debugging, verifying enterprise network connectivity, and setting up traces..</li><li>
Ensure product documentation, job aids, tip sheets, manuals, and reference guides are created, archived, and maintained.
</li><li>Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years&rsquo; experience in the payments industry or a related technology field is required.</li><li>
3+ years in an engineering or related technical role with integrated solutions required.</li><li>
Strong ability to analyze issues and problems, recommend solutions, and communicate effectively and confidently (both verbal and written).</li><li>
Strong understanding of all related payment application components and dependencies such as key injection, upgrades, compatibility, hardware dependencies, configuration dependencies, and performance monitoring.
</li><li>Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li></ul></div><div><b>Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Hands-on experience in enterprise-level network configuration and diagnostics strongly preferred.</li><li>
Bachelor&rsquo;s degree in computer science or a related technical field is preferred.</li>
Experience executing operational management and change readiness activities.<br>
<li>
<br>
</li></ul></div><div></div><br>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
A part of the Commercial &amp; Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.</div><div><br>
<br>
</div><div>Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.</div></div>

Omnichannel Solutions Product Delivery associate - Payments - Senior Associate

<div><b>JOB DESCRIPTION</b><p><br>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</p><p><br>
</p><p>As a Senior Product Delivery Associate in Small Business, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</p><p><br>
</p><p><b>Job responsibilities</b></p><ul><li>
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li></ul><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Working knowledge of JIRA and Monday.com</li><li>
Willingness to use AI for process improvement</li><li>
Developed knowledge of the product development life cycle</li></ul><div><br>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Product Delivery Senior Associate - Payments

<div><b>JOB DESCRIPTION</b><br>
<div>
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.</div><div><br>
<br>
</div><div>As a Product Delivery Associate in Custom Interchange, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.</div><div><br>
<br>
</div><div><b>Job responsibilities</b></div><div>
<ul><li>Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies</li>
<li>Contributes to change management activities across functional partners and documents adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li>
<li>Documents blockers and impediments to aid with dependency management and resource availability</li>
<li>Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines</li>
</ul></div><div><b>Required qualifications, capabilities, and skills</b></div><div>
<ul><li>2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area</li>
<li>Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area</li>
<li>Exposure to operational management and change readiness workstreams</li>
</ul></div><div><b>Preferred qualifications, capabilities, and skills</b></div><div>
Emerging knowledge of product release and deployment processes<br>
<ul><li>
</li></ul></div><div></div><br>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
A part of the Commercial &amp; Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.</div><div><br>
<br>
</div><div>Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.</div></div>

Product Delivery Associate - Payments

<div><b>JOB DESCRIPTION</b><br>
<div>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div><br>
</div><div>As a Senior Product Delivery Associate within the Client Onboarding and Service (COS) Product team, you are trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will identify and deliver impactful solutions across onboarding, servicing, and contact center journeys. You will partner with cross-functional teams to translate operational challenges into actionable, AI-driven improvements, fostering a culture of innovation and continuous enhancement.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Lead interviews, call listening, and journey mapping across onboarding, servicing, and contact center channels (voice, chat, email, self-service)</li><li>
Translate operational pain points into clear hypotheses with measurable business outcomes, including cycle time, exception rates, containment, FCR, AHT, ASA, abandon rates, QA pass rates, and CSAT/NPS</li><li>
Prioritize opportunities based on value, feasibility, risk, and client impact, defining success criteria and guardrails</li><li>
Collaborate with Operations, Product, and Risk to ensure solutions address real workflow friction</li><li>
Design structured prompt patterns and interaction flows for agent assist, case triage, classification, summarization, and document processing</li><li>
Specify retrieval and grounding approaches, define expected AI behaviors, and establish escalation criteria</li><li>
Write user stories that define inputs, outputs, edge cases, and acceptance criteria grounded in operational reality</li><li>
Create evaluation rubrics covering quality, factuality, helpfulness, safety, tone, and compliance</li><li>
Build and maintain curated test sets with clear error taxonomies and severity definitions</li><li>
Define offline evaluation standards and support online experiments (A/B tests, champion challenger)</li><li>
Design Human-in-the-Loop workflows, reviewer guidelines, calibration routines, and QA sampling methods</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li><li>5+ years of experience in product ownership, business analysis, service design, consulting, or operations within financial services or a regulated environment</li><li>
Strong functional understanding of client onboarding, servicing, and/or contact center operations</li><li>
Proven ability to translate business problems into clear, measurable requirements and acceptance criteria</li><li>
Hands-on experience designing prompts, defining evaluation criteria, and operating human-in-the-loop review in pilot or production AI use cases</li><li>
Familiarity with common AI capability patterns (retrieval grounded assistants, summarization, classification, document extraction) and when to apply rules, retrieval, or learning</li><li>
Command of onboarding and service metrics and levers: cycle time, exceptions, containment, FCR, AHT, ASA, abandon, QA, CSAT/NPS</li><li>
Experience interpreting offline evaluation results and online experiment outcomes to drive decisions</li><li>
Excellent stakeholder management across Operations, Contact Center, Product, Data, Technology, Risk, and Compliance</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Experience building gold sets, error taxonomies, reviewer playbooks, and calibration frameworks</li><li>
Working knowledge of retrieval, grounding, and prompt safety patterns; awareness of common failure modes and mitigations</li><li>
Familiarity with BI tools and KPI dashboards; ability to interpret analytics or basic SQL outputs</li><li>
Background in service blueprinting, Lean/continuous improvement, or change management</li><li>
Understanding of model risk management and responsible AI practices in regulated environments</li></ul></div><div><b>
This position does not support any Visa sponsorship now or in the future</b><br>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Senior Associate Product Delivery - Business Enablement

<div><b>JOB DESCRIPTION</b><br>
<div>
Be the catalyst at the intersection of technology and sales to tailor cutting-edge products that fit client challenges.
</div><div>As a Senior Client Solutions Architect Associate in Trade &amp; Working Capital within Product Solutions Delivery (PSD) team, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges. Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions.</div><div><br>
<b>
Job responsibilities</b></div><div><ul><li>
Manage setup, implementation, and post close management of transactions related to Trade and Working Capital products</li><li>
Work in collaboration with Product and Origination teams on structures</li><li>
Lead implementation meetings with clients ensuring all requirements are gathered translated into a smooth implementation</li><li>
Manage the overall implementation process ensuring the team adhere to Standard Operating Procedure requirements when managing the booking system set-up and post close administration of the transactions</li><li>
Produce all necessary metrics for external/internal reporting.</li><li>
Ensure adherence to all transactional control conditions established to minimize operational risk and to be able to identify areas where such risks may develop where transactional controls may need to be developed or adjusted as business needs require.</li><li><p>
Ensure seamless client engagement and risk and controls management</p><p>
</p></li><li>Executes the configuration and modification of the firm&rsquo;s existing products and solutions, often in partnership with Technology, to fit complex client use cases</li><li>
Develops training and collateral to support the Sales team</li><li>
Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions</li><li>
Engages with technical roles on the client team to field and answer product queries
</li></ul></div><p></p><div><b>Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise working across a broad set of related products</li><li>
Proficient technical knowledge of the cluster of products and exposure to the sales cycle</li><li>
Experience working with clients in a technology field and interfacing with engineers</li><li>
Demonstrated prior experience working in a highly matrixed and complex organization
</li><li><p>Experience supporting the technical design of products or technology applications</p><p>
</p></li><li>Proven leadership skills and an ability to work in a global team environment, across multiple disciplines and locations</li><li>
Ability to multitask within the broader scope of the PSD team, managing work flow and capacity across the team to ensure timely execution of new deals, as time to revenue is a key performance indicator</li><li>
Excellent verbal and written communication skills and the ability to communicate across the organization at any level, as well as with clients as and when required</li><li>
Proficiency in customized data analytics, advanced working knowledge of Excel (macros, pivots, and graphs) and PowerPoint applications</li></ul><p>
</p></div><div><b>Preferred qualifications, capabilities, and skills</b></div><ul><li><div>
Degree</div></li><li><div>
Project management experience</div></li></ul><div><br>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Solutions Architect - Payments - Senior Associate

<div><b>JOB DESCRIPTION</b><br>
<div>
Join JPMorgan Chase as a <b>Fund Services Associate I </b>and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.<br>
<br>
As a Investment Book of Record (IBOR) Associate in the Investment Middle Office Services (IMOS) team, you will be responsible for providing a premier service delivery and ensure the accurate and timely delivery of the IBOR to our end clients. Additionally, you will liaise with our clients, and / or any associated financial organizations as required, to ensure any issues are resolved to the client&rsquo;s satisfaction.</div><div>
The IBOR team, specifically, provides a single, accurate investment portfolio upon which to base investment activities around and is the basis for multiple, dynamic views of positions for front-office functions. IBOR is not simply a data repository supporting the investment function though, it is a processing engine capable of reflecting essentially every type of business event affecting the investment portfolio and is capable of processing these changes as they occur, no matter what their source.</div><p>
</p><p></p><p><b>Job responsibilities
</b></p><ul><li><p>Act as a point of contact within the Global/Regional IBOR team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery</p></li><li><p>
Participate and lead, where required, in client service reviews and other client meetings</p></li><li><p>
Ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)</p></li><li><p>
Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.</p></li><li><p>
Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client</p></li><li><p>
Maintain robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles</p></li><li><p>
Ownership and/or active participation of key projects or tasks to ensure the continued IMOS global strategy is maintained as required.</p></li><li><p>
Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance &amp; Risk, and Compliance teams</p></li><li><p>
Work with management to achieve 100% timeliness and accuracy and seamless integration in a &lsquo;follow the sun&rsquo; model</p></li><li><p>
Ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery</p></li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills
</b></p><p></p><ul><li><p>Excellent client facing skills &amp; communication style, comfortable dealing with key clients</p></li><li><p>
Effective excel skills with experience in VBA or similar.</p></li><li><p>
Understanding of investment Operations, Trade Services, IBOR, reconciliations or similar operations teams.</p></li><li><p>
Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload</p></li><li><p>
Excellent problem solving skills to identify, understand and address operational and technical issues</p></li><li><p>
Effective communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives</p></li><li><p>
Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations</p></li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills
</b></p><ul><li><p>Self-starter with ability to learn quickly</p></li></ul><div>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Fund Servicing Associate I

<div><b>JOB DESCRIPTION</b><p><br>
Drive end-to-end product delivery across funds controls and the payments lifecycle, leading change readiness, release execution, and continuous improvement to launch high-quality outcomes in fast-paced, cross-functional environments.</p><p>
</p><p>As a Funds Control Product Delivery Manager in Liquidity &amp; Account Solutions (L&amp;AS), you will act as E2E Program governance lead to enhance and optimize firm&rsquo;s Funds Control process. You will work across Product, Technology, Operations , CS&amp;I and cross-functional teams, build key relationships, and drive execution of a GT significant , multi &ndash; year complex global transformation program . This role requires a strategic thinker with strong Project/Program management skills along with excellent stakeholder management across all levels and cross functional collaboration. This is an excellent opportunity to learn about various L&amp;AS products and the wider Payments business while showcasing and building your leadership skills.<br>
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</p><p><b>Job responsibilities</b></p><ul><li>
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination</li><li>
Leads the completion of change management activities across functional partners and ensures adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
</li><li>Establish Program governance and drive execution on key delivery tasks
</li><li>Identifies blockers and other impediments and manage dependencies and ensure adequate resources</li><li>
Leads Project Working groups across functional areas to track execution, create/Maintain Project plans, RAID etc,</li><li>
Communicates project status and challenges to senior management and stakeholders</li><li>
Leads process re-engineering to manage change and identify efficiencies</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience (or equivalent expertise) in product delivery or a relevant domain</li><li>
Knowledge of Funds Controls and the payments lifecycle</li><li>
Proven ability to execute operational management and change readiness activities (incl. &ldquo;Ready to Launch&rdquo;)</li><li>
Strong delivery mindset with a track record of continuous improvement implementation</li><li>
Experience managing product/platform releases, including deployment processes and strategic planning</li><li>
Demonstrated strength in project and change management</li><li>
Advanced written and verbal communication skills</li><li>
History of delivering projects across multiple functional teams</li><li>
Experience documenting new processes and securing stakeholder alignment/approval</li><li>
Ability to perform effectively in high-pressure, time-sensitive environments</li><li>
Strong attention to detail</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Proficient knowledge of the product development life cycle, design, and data analytics</li><li>
Demonstrates intellectual curiosity and possesses experience in business analysis and process re-engineering</li><li>
Knowledge of Credit platform/processes will be an added advantage</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
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<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Liquidity & Account Solutions- Funds Control Product Delivery Manager - Vice President

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