customer service representative

customer sales representative Jobs in Rawalpindi

customer sales representative

assistant team lead crm operation Jobs in Rawalpindi

assistant team lead crm operation

customer care representative Jobs in Rawalpindi

customer care representative

customer chat support associate – amazon crm Jobs in Rawalpindi

onsite virtual assistant crm expert

Nexus95

Key ResponsibilitiesCRM Management (Mandatory)<ul><li>Manage and maintain the company&rsquo;s CRM system, ensuring all client data, leads, and follow-up activities are accurately updated</li><li>Track client interactions, sales opportunities, and pipeline progress</li><li>Ensure CRM data is well-structured, accurate, and consistently up to date</li></ul>Administrative &amp; Operational Support<ul><li>Oversee daily workflows and effectively prioritize tasks</li><li>Maintain organized documentation, records, and data systems</li><li>Support the coordination and execution of ongoing projects</li></ul>Communication &amp; Coordination<ul><li>Communicate professionally with clients and internal teams</li><li>Coordinate with stakeholders to ensure timely completion of tasks</li><li>Handle client follow-ups and administrative correspondence efficiently</li></ul>Lead Generation &amp; Database Management<ul><li>Conduct market research to identify potential leads</li><li>Maintain and update lead databases regularly</li><li>Track lead engagement and monitor progress throughout the sales cycle</li></ul>Tools &amp; Design Expertise<ul><li>Utilize project management tools such as Trello, Asana, or Jira</li><li>Demonstrate working knowledge of Canva and Adobe Photoshop</li><li>Create basic marketing and visual materials as required</li></ul>Google Workspace Proficiency<ul><li>Work efficiently with Google Docs, Sheets, Gmail, and Calendar</li><li>Manage reports, schedules, and documentation in an organized manner</li></ul>Time Management &amp; Problem-Solving<ul><li>Handle multiple tasks with strong attention to detail</li><li>Work independently while consistently meeting deadlines</li><li>Proactively identify and resolve operational challenges</li></ul>Requirements<ul><li>Minimum 1 year of relevant experience (CRM experience is mandatory)</li><li>Strong written and verbal communication skills</li><li>Experience in administrative support and lead generation</li><li>Proficiency in CRM systems and Google Workspace</li><li>Basic design skills using Canva and Adobe Photoshop</li><li>Willingness to work evening shift (5:00 PM &ndash; 1:00 AM)</li></ul>How to Apply Interested candidates are encouraged to submit their updated resume to hr@nexus95.com or apply directly via Indeed.Job Type: Full-timeWork Location: In person

Onsite Virtual Assistant (CRM Expert)

Blu Sky VAS LLC

Job Title: Virtual Assistant (On-Site/Bahria Phase-7 Rawalpindi) -Join a Global Team &amp; Elevate Your Career !We are looking for a team of Virtual Assistants to join our office in Spring North Bahria Phase-7, Rawalpindi. This is a full-time, office-based position. Applicants must have strong English communication skills and prior experience in an international BPO or call center environment. This is your chance to showcase your skills and work with a global client base, all while enjoying competitive pay and a supportive team culture.Responsibilities:* Fulfill the official assignment provided by the client.* Appointment Scheduling* Customer Query Resolution* Help Desk Management* Data Entry and Database Management* Client handling, Communication &amp; retention* Lead generation (Cold calling &amp; Email campaign)What We&rsquo;re Looking For :* Females Only* Excellent English Communication Skills (written &amp; spoken)* Good With Graphics, Content Creation and Social Media Strategies* 1-3 Years of experience in an international BPO/Call center or freelancing as a Virtual Assistant* Confidence &amp; Professionalism when interacting with clients* Team Player with strong time-management and organizational abilitiesOur Projects :Real Estate VA: Transaction Coordination, Lead Generation and Client CommunicationDigital Marketing VA: Email Campaigns, Content Creation and Campaign ManagementSocial Media Marketing VA: Content Scheduling, Audience Engagement and Performance AnalysisSEO VA: Keyword Research, On-Page Optimization and AnalyticsCanva ExpertWhy Join Blu Sky VA ?* On-the-Job Training &ndash; We provide comprehensive training to help you excel.* Global Exposure &ndash; Collaborate with an international clientele and diversify your skillset.* Career Growth &amp; Development &ndash; Ongoing opportunities to advance within the company.* Supportive Work Environment &ndash; Be part of a forward-thinking team that values innovation and excellence.Company : Blu Sky (internationally recognized Virtual Assistant Agency)Office Location : Third floor Building 68-B, Spring North Bahria Phase-7 Rawalpindi.Shift : Night shiftJob Type : Full time &amp; Office basedCampaign : USA (VA-virtual assistant)Job Timing : 08:00pm-05:00amAttractive SalaryOther benefits : Attractive bonus structure, client retention bonus, Paid leaves, and much more&hellip;&hellip;Note : Pls apply if you are willing to join in the night shift, willing to visit onsite at the employer location at Bahria Phase-7 Rawalpindi, and have an international call center or BPO experienceHow to ApplySend your updated CV to : hr@bluskyvas.comWhats App +923307496666Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Virtual Assistant (On-Site/Bahria Town Phase-7 Rawalpindi)

Job Title: Customer Service Representative (Cold Callers) &ndash; Outbound Sales (Night Shift) Company: Blu Sky BPO (Virtual Assistant Agency) Location: Bahria Town Phase 7, Rawalpindi &mdash; On-site Schedule: Monday &ndash; Friday, 8:00 PM &ndash; 5:00 AMAbout Blu Sky BPOBlu Sky BPO is a fast-growing virtual assistant agency that delivers end-to-end back-office, customer support, and digital marketing solutions to clients in the US and Canada. To fuel our next stage of growth, we&rsquo;re hiring confident, goal-oriented Customer Service Representatives (CSRs) with strong cold-calling and sales experience.What You&rsquo;ll Do<ul><li>Outbound Cold Calling: Contact prospects in the US/Canada market, introduce our clients&rsquo; offerings, and generate qualified leads or direct sales.</li><li>Inbound &amp; Follow-Up: Handle callbacks or referral inquiries, nurture relationships, and move prospects through the sales pipeline.</li><li>Hit Your Numbers: Consistently achieve daily/weekly call volumes, conversion rates, and revenue targets.</li><li>CRM Accuracy: Log every interaction, update lead statuses, and maintain clean data for reporting.</li><li>Collaborate &amp; Improve: Share market feedback with the team, suggest script tweaks, and participate in coaching sessions to sharpen your skills.</li></ul>What You Bring<ul><li>Cold-Calling &amp; Sales Track Record: 1-2+ years in a BPO, call center, or similar outbound sales role.</li><li>Excellent English Communication: Clear, persuasive, and confident on the phone.</li><li>Resilience &amp; Drive: Comfortable handling objections, hitting quotas, and working in a high-energy environment.</li><li>Tech Savvy: Familiar with CRM systems, dialers, and basic MS Office or Google Workspace tools.</li><li>Night-Shift Readiness: Able to work US/Canada hours (8 PM &ndash; 5 AM PKT) on site in Bahria Town Phase 7 Rawalpindi</li></ul>What We Offer<ul><li>Market-Competitive Salary + Lucrative Commission/Bonus Plan (no cap on earnings for top performers).</li><li>Career Growth: Clear pathways to Senior CSR, Team Lead, or Account Manager roles.</li><li>Training &amp; Support: Paid product training, continuous sales coaching, and a collaborative culture.</li><li>Modern Workspace: Ergonomic setup, high-speed internet, and a lively, close-knit team atmosphere&mdash;all on site.</li></ul>Ready to Elevate Your Sales Career?Send your CV to hr@bluskyvas.comWhats App : +92 3307496666Join Blu Sky BPO and turn your cold-calling skills into a rewarding, high-impact career!Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Cold Calling Agents – Outbound Sales (Bahria Town-Phase 7 Rawalpindi-Night Shift) On-Site

Raast Solutions

<ul><li>Job Title: Sales Executive (B2B Projects)</li><li>Company: Raast Solutions</li><li>Location: Rawalpindi (Onsite)</li><li>Job Type: Full-Time</li><li>Shift: US Shift (Evening/Night) PKST: 05PM to 02AM</li><li>Location: Plaza# F-763, 2nd Floor, Above Habib Metro Bank, Near to Virtual University or Medicare Hospital, College Chowk, Main Saidpur Road, Rawalpindi.</li><li>Interview Timings: Monday to Friday at 06:00PM to 10:00PM in Evening with Sales Director</li><li>Saturday and Sundays Off</li></ul>About the Role:Raast Solutions is hiring Sales Executives for our growing B2B division, working on international projects with long-term growth opportunities. We&rsquo;re looking for confident, self-driven, and motivated individuals who are passionate about sales, communication, and professional success.Key Responsibilities:<ul><li>Conduct outbound B2B calls and emails to prospective clients.</li><li>Generate qualified leads, schedule meetings, and close sales.</li><li>Maintain CRM records and provide regular sales reports.</li><li>Achieve monthly and quarterly sales targets.</li><li>Collaborate with team members and management to improve performance.</li></ul>Requirements:<ul><li>Excellent English communication skills (verbal &amp; written).</li><li>Previous experience in B2B or B2C sales preferred (Call Center / BPO experience is a plus).</li><li>Strong negotiation and customer handling skills.</li><li>Goal-oriented mindset and ability to work under pressure.</li><li>Basic computer literacy (MS Office, CRM tools).</li></ul>What We Offer:<ul><li>Basic Salary: PKR 50,000 &ndash; 100,000 (based on experience and skill)</li><li>Weekly Cash Bonuses</li><li>Monthly &amp; Top Performer Double Bonuses</li><li>Career Growth &amp; Long-Term Stability</li><li>Relaxed, Positive, and Professional Work Environment</li><li>Continuous Learning &amp; Development Opportunities</li></ul>How to Apply:Send your updated resume to hr@raastsolutions.com or apply directly through LinkedIn/Indeed. WhatsApp CV: +92 319 5095689 Only shortlisted candidates will be contacted for an interview.Pay: Rs50,000.00 - Rs100,000.00 per monthExperience:<ul><li>Sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Sales Executive (B2B Projects)

Skyline Technologies

Working Hours &amp; Compensation:<ul><li>Flexible working hours (depending on time zone and support needs)</li><li>Travel and Meal Benefits Provided.</li></ul>Performance bonuses for maintaining high customer satisfaction scores or reducing negative feedbackJob Summary:We are seeking a dedicated and proactive Amazon CRM Virtual Assistant to manage and improve customer relationships, enhance customer satisfaction, and support post-sale engagement through Amazon and related CRM tools. The ideal candidate will have strong experience with Amazon Seller Central, excellent customer service skills, and familiarity with CRM strategies to help build brand loyalty and drive positive customer reviews.Key Responsibilities: Customer Relationship Management<ul><li>Respond to customer inquiries, messages, and complaints on Amazon promptly and professionally</li><li>Resolve order issues, returns, refunds, and negative feedback efficiently</li><li>Ensure customer satisfaction through personalized follow-ups and problem resolution</li></ul>Review &amp; Feedback Management<ul><li>Monitor customer feedback and product reviews daily</li><li>Implement strategies to improve positive reviews and handle negative reviews appropriately (within Amazon&rsquo;s TOS)</li><li>Coordinate follow-up emails and review requests (using tools like FeedbackWhiz, Jungle Scout, or manually)</li></ul>Customer Data Management<ul><li>Maintain accurate customer records and order history using CRM tools or spreadsheets</li><li>Segment customer data for targeted communication and retention efforts</li><li>Track metrics such as response times, customer satisfaction rates, and feedback trends</li></ul>Email &amp; Messaging Campaigns<ul><li>Create and manage email follow-up campaigns (where applicable within Amazon&rsquo;s guidelines)</li><li>Use tools like Amazon Buyer-Seller Messaging, FeedbackFive, or Kibly to engage customers post-purchase</li></ul>Insights &amp; Reporting<ul><li>Provide weekly reports on customer issues, feedback trends, and performance</li><li>Analyze common complaints to suggest product or process improvements</li></ul>Loyalty &amp; Retention<ul><li>Help implement customer loyalty strategies (repeat purchase incentives, discounts, thank-you messages, etc.)</li><li>Monitor high-value customers and support relationship-building initiatives</li></ul>Job Types: Full-time, Internship Contract length: 6 monthsPay: Rs50,000.00 - Rs110,000.00 per monthWork Location: In person

E-commerce Virtual Assistant

HRIT Hunters

HRIT Hunters is hiring a Virtual Receptionist for a UK-based client. This role is ideal for candidates with strong UK communication skills, accent, and cultural familiarity, who can confidently manage client interactions over the phone and provide high-quality administrative support.This is a part-time hybrid role, requiring both remote work and occasional office presence in Rawalpindi.Key Responsibilities<ul><li>Answer incoming calls from UK-based clients professionally</li><li>Handle appointment bookings, messages, and general enquiries</li><li>Provide receptionist and administrative support remotely</li><li>Maintain accurate records in CRM systems and internal tools</li><li>Deliver excellent customer service as the first point of contact</li><li>Perform ad-hoc administrative tasks as required</li></ul>Mandatory Requirements (Strict Screening Criteria)<ul><li>Must have lived, studied, or worked in the UK (or another native English-speaking country)</li><li>Native or near-native English accent (UK/USA) is REQUIRED</li><li>Minimum 6+ years of relevant experience (Receptionist / Customer Service / Admin roles)</li><li>Excellent verbal and written English communication skills</li><li>Professional and confident phone manner</li><li>Ability to work independently with minimal supervision</li></ul>Preferred Experience<ul><li>Virtual Receptionist / Front Desk roles</li><li>Customer Service / Call Handling</li><li>Personal Assistant or Secretarial experience</li><li>Appointment setting or telemarketing background</li></ul>Technical Skills<ul><li>Proficient in Microsoft Office (Outlook, Word, Excel)</li><li>Experience using CRM systems</li><li>Strong general IT and computer skills</li></ul>What We Offer<ul><li>Flexible working hours</li><li>Hybrid work environment</li><li>Training and onboarding support</li><li>Career growth opportunities</li></ul>Important Note (Read Before Applying)This role strictly requires UK exposure and a native-level English accent. Applications that do not meet these criteria will not be considered.Job Types: Part-time, ContractAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Have you lived, studied, or worked in the UK or another English-speaking country for at least 5 years?</li><li>Do you have a native or near-native UK/US accent?</li><li>Do you have 6+ years of experience in receptionist, admin, or customer service roles?</li><li>Are you based in Rawalpindi and able to work in a hybrid setup?</li><li>Are you available to work evening and night shifts aligned with UK hours?</li></ul>Experience:<ul><li>Customer Support: 5 years (Preferred)</li></ul>Language:<ul><li>Native UK English (Required)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: Hybrid remote in Rawalpindi

Virtual Receptionist

3S Solutions

Executive Assistant (Full-Time)Location: Adyala Road, Rawalpindi Shift Timing:<ul><li>Summer: 6 PM &ndash; 2 AM</li><li>Winter: 7 PM &ndash; 3 AM</li></ul>About UsWe are a well-established outsourcing firm with 14+ years of experience supporting international clients across e-commerce, digital, and business operations. We provide a dynamic work environment where adaptability, innovation, and continuous learning are highly valued.Job ResponsibilitiesThe Executive Assistant will be responsible for managing diverse tasks across e-commerce operations, content management, and digital coordination. Key duties include but are not limited to:<ul><li>Managing e-commerce operations: product listings, customer support, order handling, and returns management.</li><li>Maintaining CRMs, CMS platforms, and online databases with accuracy.</li><li>Creating, migrating, and updating content for websites, product catalogs, and marketing campaigns.</li><li>Assisting in website updates, minor troubleshooting, and coordinating with technical teams.</li><li>Preparing advanced reports, dashboards, and trackers using Excel/Google Sheets.</li><li>Designing and executing email campaigns via Mailchimp, Klaviyo, or Omnisend.</li><li>Designing basic marketing visuals using Canva (Photoshop knowledge is a plus).</li><li>Conducting market research, competitor analysis, and data scraping.</li><li>Supporting project management using Asana, ClickUp, Monday, or similar tools.</li><li>Drafting professional emails, proposals, and business documents for client and internal use.</li></ul>Skills &amp; QualificationsRequired:<ul><li>Hands-on experience Amazon, eBay, Walmart, Etsy, Shopify, WooCommerce, Wix, or WordPress.</li><li>Advanced knowledge of VLOOKUP, XLOOKUP, Macros, Pivot Tables, advanced formulas.</li><li>Proficiency with CRM/project management tools (Asana, ClickUp, Monday.com, Trello, Slack).</li><li>Knowledge of Mailchimp, Klaviyo, Omnisend, etc.</li><li>Strong English communication skills (written and verbal).</li><li>Excellent internet and computer proficiency, including fast typing and effective use of keyboard shortcuts &ndash; please don&rsquo;t bother applying if you are not at an advanced computer user, you will be tested.</li><li>Ability to adapt quickly and learn new software tools independently.</li></ul>Preferred (a strong plus):<ul><li>Graphic design tools (Photoshop/Illustrator).</li><li>Familiarity with AI productivity tools (ChatGPT, Copilot, Jasper, etc.).</li><li>Knowledge of automation tools.</li><li>Basic HTML/CSS for content updates.</li><li>Prior experience working with international clients in outsourcing or virtual assistance roles.</li></ul>What We Value<ul><li>Fast, self-motivated learners with problem-solving abilities.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to thrive in a fast-paced, ever-changing environment.</li></ul>Note: Salary will be discussed only after the evaluation stage. Compensation is negotiable based on skills and performance.P.S. There'll be a mandatory, paid probation period before a permanent contract is offered.Job Type: Full-timeApplication Question(s):<ul><li>This is an on-site job, and no remote work option is available. Are you comfortable with the timing (night shift, more details in job description) and location (Adyala Road, Rawalpindi)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Operations Assistant (IT)

Explore 142+ Onsite virtual assistant crm expert in Rawalpindi this April. Find roles across top companies and apply now to boost your career.