project manager

finance manager

human resources manager

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commercial manager

operation manager

Ailoo

Operations Manager (Riyadh)Role OverviewAiloo is seeking an Operations Manager to build and oversee our operational function ahead of launch. This role will be responsible for customer support, driver operations, and city-level execution to ensure service quality and marketplace stability.This is a hands-on leadership role for someone experienced in mobility, ride-hailing, or consumer marketplaces.Key Responsibilities<ul><li>Establish support processes and service standards</li><li>Manage ticket resolution times and quality control</li><li>Handle escalations and service recovery</li><li>Oversee driver onboarding, verification, and activation</li><li>Monitor driver performance and compliance</li><li>Improve driver engagement and retention</li><li>Ensure operational readiness before launch</li><li>Monitor trip completion rates, cancellations, and response times</li><li>Coordinate field support when needed</li><li>Define and track operational KPIs</li><li>Build reporting systems and dashboards</li><li>Identify and resolve operational bottlenecks</li></ul>Requirements<ul><li>4&ndash;7+ years&rsquo; experience in operations (ride-hailing, mobility, or marketplaces preferred)</li><li>Experience building and managing teams</li><li>Strong problem-solving and organizational skills</li><li>KPI-driven mindset</li><li>Comfortable working in a startup environment</li><li>Arabic &amp; English required</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What's your current notice period?</li><li>What are your salary expectations?</li></ul>Experience:<ul><li>Operations: 3 years (Preferred)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

Operations Manager (Riyadh)

Rukham Co

Job TitleOperations ManagerJob PurposeTo lead and manage the company&rsquo;s daily operations efficiently, ensuring high performance and quality standards, and continuously improving operational processes to support the organization&rsquo;s strategic goals.Key Responsibilities<ul><li>Oversee daily operations and ensure smooth and efficient workflow.</li><li>Develop and improve operational procedures to increase productivity and reduce costs.</li><li>Prepare operational plans and ensure their execution in line with the company&rsquo;s strategy.</li><li>Manage, guide, and evaluate the performance of operational teams.</li><li>Coordinate with other departments (Finance, HR, Sales, etc.) to ensure operational alignment.</li><li>Monitor key performance indicators (KPIs), analyze results, and implement corrective actions.</li><li>Ensure compliance with internal policies, quality standards, and safety regulations.</li><li>Manage operational budgets and control costs.</li><li>Proactively identify and resolve operational challenges and issues.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Engineering, or a related field (Master&rsquo;s degree preferred).</li><li>Minimum of (5) years of experience in operations management or a related role.</li><li>Proven experience in process improvement and performance management.</li><li>Strong planning, organizational, and decision-making skills.</li></ul>Required Skills<ul><li>Effective leadership and team-building abilities.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work under pressure and manage priorities.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency in relevant operational systems and technologies.</li></ul>Job Type: Full-time

Operations Manager

Qiddiya Investment Company

<div>Qiddiya Investment Company is seeking a Manager - Operational Readiness to join our forward-thinking team. This essential role focuses on ensuring that our innovative projects and attractions are fully operational and poised for a successful launch. You will leverage your operational expertise to create readiness plans, foster cross-functional collaboration, and enhance guest experiences through meticulous preparation and execution.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Develop comprehensive operational readiness plans that align with Qiddiya&rsquo;s strategic vision and objectives.</li>
<li>Engage with various stakeholders across departments to ensure all operational aspects are addressed prior to project launches.</li>
<li>Conduct in-depth assessments of operational readiness and identify gaps, providing actionable recommendations for improvement.</li>
<li>Design and implement training programs to prepare staff for operational excellence and outstanding customer service.</li>
<li>Establish key performance indicators (KPIs) to measure and monitor operational readiness and performance metrics.</li>
<li>Identify operational risks and challenges, developing mitigation plans to ensure smooth project execution.</li>
<li>Champion a guest-centric approach, ensuring all operational procedures enhance the overall guest experience.</li>
</ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Operations, or related field; master&rsquo;s degree is a plus.</li><li>Minimum of 5-7 years of experience in operational management or readiness, preferably within the entertainment or large-scale project sectors.</li><li>Proven experience in developing and executing strategies that improve operational efficiency and service delivery.</li><li>Strong project management skills with a collaborative approach to leading cross-functional teams.</li><li>Excellent analytical skills with the ability to leverage data for informed decision-making.</li><li>Exceptional communication and interpersonal skills to engage effectively with diverse stakeholders.</li><li>Experience in conducting training and development programs for operational teams.</li><li>Strong organizational skills, able to handle multiple priorities in a fast-paced environment.</li><li>Familiarity with Saudi Arabia&rsquo;s culture, business environment, and regulatory landscape is advantageous.</li></ul>
Benefits
Comprehensive benefits package</div>

Manager - Operational Readiness

TSS INFORMATION SYSTEMS PRIVATE LIMITED,INFOPARK,KOCHI

Role Overview The OCM Manager is responsible for driving people adoption, behavioral change, and business readiness across digital transformation initiatives. The role ensures that new processes, platforms (e.g., ServiceNow), and ways of working are successfully adopted, embedded, and sustained within the organization. The consultant works closely with business leaders, HR, IT, and program teams to minimize resistance, accelerate adoption, and maximize value realization. Key Responsibilities 1. Change Strategy &amp; Planning &bull;	Define and execute an OCM strategy and roadmap aligned with program objectives. &bull;	Assess organizational change impacts across people, processes, roles, and culture. &bull;	Develop change management plans covering communications, training, stakeholder engagement, and adoption tracking. &bull;	Align OCM activities with program milestones and release plans. 2. Stakeholder &amp; Leadership Engagement &bull;	Identify and map stakeholders, sponsors, and change champions. &bull;	Support executive sponsors in fulfilling their change leadership responsibilities. &bull;	Design and facilitate leadership alignment sessions and decision workshops. &bull;	Manage resistance and proactively address adoption risks. 3. Communications Management &bull;	Develop targeted change and communication plans by audience segment. &bull;	Create clear, consistent messaging explaining the &ldquo;why, what, and how&rdquo; of change. &bull;	Coordinate communication channels such as town halls, emails, intranet updates, and roadshows. &bull;	Ensure messaging aligns with organizational values and cultural context. 4. Training &amp; Capability Enablement &bull;	Define training needs based on role-based impact analysis. &bull;	Design and support development of training curricula, learning paths, and materials. &bull;	Coordinate delivery of instructor-led, virtual, and self-paced training. &bull;	Ensure knowledge transfer and readiness prior to go-live. 5. Adoption, Readiness &amp; Benefits Realization &bull;	Conduct change readiness assessments and adoption risk analysis. &bull;	Define and track adoption KPIs (usage, proficiency, compliance). &bull;	Support post-go-live stabilization and reinforcement activities. &bull;	Measure change effectiveness and link adoption to business outcomes and benefits realization. 6. Collaboration &amp; Program Integration &bull;	Work closely with program management, solution architects, process owners, and technical teams. &bull;	Integrate OCM activities into Agile / hybrid delivery models. &bull;	Ensure change activities align with governance, risk, and compliance requirements (especially in government environments). Required Skills &amp; Competencies Core OCM Skills &bull;	Strong knowledge of OCM frameworks (e.g., Prosci or ACMP). &bull;	Proven experience managing change in large, complex organizations. &bull;	Expertise in stakeholder management and executive-level communication. &bull;	Ability to translate technical change into business and people impacts. Consulting &amp; Delivery Skills &bull;	Structured problem-solving and analytical thinking. &bull;	Excellent facilitation, presentation, and storytelling skills. &bull;	Experience working in multi-vendor, multi-stakeholder environments. &bull;	Comfortable operating in fast-paced transformation programs. Digital Transformation Experience (Preferred) &bull;	Experience supporting implementations of platforms such as: o	ServiceNow o	ERP (SAP, Oracle) o	Cloud platforms o	Digital workplace solutions &bull;	Familiarity with Agile / SAFe / hybrid delivery models. &bull;	Understanding of ITSM, ITOM, HRSD, IRM, or enterprise workflows is a plus. Education &amp; Certifications &bull;	Bachelor&rsquo;s degree in Business, HR, Organizational Development, or related field. &bull;	OCM certification preferred: o	Prosci o	ACMP (CCMP) o	Change Management Practitioner certifications &bull;	MBA or equivalent is an advantage. Experience: 12+ yearsJob Types: Full-time, Permanent

OCM Manager

Systems Arabia

<div>
 
 
 
 Job Summary:
 
 
 
 
 The Operations Subject Matter Expert will be responsible for advising on operational best practices, regulatory requirements, and emerging trends in the banking sector, with a particular focus on the KSA market. Work closely with Program management, Operations teams, and Regulatory teams to improve business operations, mitigate risks, and contribute to the overall success of the program. This individual will act as a key advisor on complex banking operations issues and help lead initiatives related to process improvements, system integration, and regulatory compliance.
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Expertise in Banking Operations:
 
 
 <ul>
 <li>
 Provide expert-level knowledge and guidance on all aspects of banking operations, including transaction processing, account management, financial reporting, and reconciliation.
 </li>
 <li>
 Serve as the go-to advisor for internal teams, senior leadership, and stakeholders on best practices, industry trends, and emerging challenges in the banking sector, particularly within KSA.
 </li>
 </ul>
 
 
 Regulatory Compliance &amp; Local Requirements:
 
 
 <ul>
 <li>
 Ensure that all banking operations are compliant with local regulations and standards set by the Saudi Central Bank (SAMA), Ministry of Finance, and other relevant government bodies.
 </li>
 <li>
 Advise on regulatory changes, ensuring timely adjustments to internal processes and systems.
 </li>
 <li>
 Support the preparation for audits and inspections related to banking operations, ensuring compliance with all applicable laws and regulations.
 </li>
 </ul>
 
 
 Operational Strategy &amp; Process Optimization:
 
 
 <ul>
 <li>
 Lead initiatives to streamline and optimize banking operations, improving efficiency and reducing costs while maintaining compliance.
 </li>
 <li>
 Analyze current operational workflows and propose process enhancements based on industry best practices and technological advancements.
 </li>
 <li>
 Advise on system implementations, upgrades, or replacements to ensure operational excellence.
 </li>
 </ul>
 
 
 Risk Management &amp; Issue Resolution:
 
 
 <ul>
 <li>
 Identify and address potential risks in banking operations, providing recommendations for risk mitigation strategies.
 </li>
 <li>
 Assist in resolving complex operational issues by offering expert insights, contributing to root cause analysis, and developing corrective action plans.
 </li>
 </ul>
 
 
 Training &amp; Knowledge Transfer:
 
 
 <ul>
 <li>
 Develop and deliver training programs for internal teams to improve operational knowledge and understanding of banking procedures, policies, and regulatory requirements.
 </li>
 <li>
 Mentor and coach staff, sharing industry expertise and fostering a culture of continuous learning within the organization.
 </li>
 </ul>
 
 
 Collaboration with Stakeholders:
 
 
 <ul>
 <li>
 Work closely with cross-functional teams (e.g., IT, compliance, risk, customer service) to ensure seamless integration of operational processes across departments.
 </li>
 <li>
 Build and maintain relationships with key external stakeholders, including regulatory authorities, industry associations, and third-party vendors, to stay informed about industry trends and regulatory changes.
 </li>
 </ul>
 
 
 Market Insights and Innovation:
 
 
 <ul>
 <li>
 Stay abreast of developments in the Saudi banking sector, including technological innovations, regulatory updates, and economic trends.
 </li>
 <li>
 Provide thought leadership on how these changes impact banking operations and contribute to the bank&rsquo;s strategic objectives.
 </li>
 </ul>
 
 
 Reporting &amp; Analysis:
 
 
 <ul>
 <li>
 Provide detailed reports and presentations to senior leadership on operational performance, emerging risks, and recommendations for improvements.
 </li>
 <li>
 Lead the analysis of operational data, identifying trends, gaps, and opportunities for improvement.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Banking, or a related field. Master&rsquo;s degree or professional certifications (e.g., Certified Operations Manager, Lean Six Sigma) is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in banking, with at least 5-8 years in a senior or advisory role in Banking Operations department within the KSA.
 </li>
 <li>
 In-depth understanding of local banking regulations and compliance requirements, particularly those set by SAMA.
 </li>
 <li>
 Proven track record in improving banking operations, risk management, and process optimization.
 </li>
 <li>
 Experience in managing cross-functional projects and leading operational change initiatives.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong knowledge of banking systems, operations workflows, and financial products.
 </li>
 <li>
 Expertise in regulatory compliance within KSA (SAMA regulations, AML, FATF, etc.).
 </li>
 <li>
 Exceptional problem-solving, analytical, and critical thinking skills.
 </li>
 <li>
 Proficiency in banking software, core banking systems, and data analysis tools.
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills.
 </li>
 <li>
 Ability to lead teams and mentor staff effectively.
 </li>
 <li>
 Fluency in both Arabic and English (preferred).
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Advanced certifications in banking operations or risk management (e.g., CFA, FRM, Certified Bank Auditor).
 </li>
 <li>
 Experience with digital banking and FinTech innovations as they relate to operational processes.
 </li>
 <li>
 Strong network within the banking industry in Saudi Arabia and the wider GCC region.
 </li>
 <li>
 Project management experience with knowledge of Agile or other methodologies.
 </li>
 </ul>
</div>

Saudi Entertainment Ventures | SEVEN

<div>
 
 The role of the
 
 Ride Technician
 
 is to perform a variety of maintenance tasks as required by the technical maintenance team, at each typology within the complex. Each task execution will comply with SEVEN health and safety policies, in assistance with the Sr. Technician, supervised by the Team Leader, for each ride &amp; device installed at the complex level.
 
 
 This role will involve active support during installation onsite, working alongside contractors &amp; manufacturers, aiming to execute SEVEN&rsquo;s maintenance requirements, processes &amp; technical pre- and post-opening requirements, ensuring operational readiness.
 
 
 
 
 
 
 Managerial &amp; Strategic Responsibilities
 
 
 <ul>
 <li>
 Active participation with operation department requirements on a day-to-day basis.
 </li>
 <li>
 Safety awareness responsibility of the candidate &amp; peers of task actions execution.
 </li>
 <li>
 Work to best international safety practices and local authorities&rsquo; regulations in KSA.
 </li>
 <li>
 Execute &amp; monitor the technical requirements of the ride/device with support of peers, in day-to-day activities set by the technical management.
 </li>
 </ul>
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 Comply with SEVEN&rsquo;s technical maintenance requirements by implementing, executing, and recording the maintenance activities set by the management, falling under H&amp;S policies and operations instructions, of each typology within the complex, including but not limited to:
 </li>
 <li>
 Giving feedback for continuous improvement of all technical documents, including those defined by the manufacturer and designed by SEVEN Technical department, including but not limited to: SOPs, technical manuals, troubleshooting guidance, evacuation procedure, PM checklists, REHAB, NDT schedules, etc.
 </li>
 <li>
 Support with the implementation of Asset Management software and awareness of uploaded information.
 </li>
 <li>
 Maintaining departmental spare part/consumable requirements and proactively supporting the Team Leader by providing feedback for stock availability.
 </li>
 <li>
 Responsible to achieve department and company objectives, action plans, and key performance indicators to support the company balanced scorecard approach in achieving the executive strategic plan.
 </li>
 <li>
 Capable of fulfilling responsibilities of the Sr. Technician during absences.
 </li>
 <li>
 Responsible in the preparation, execution, and recording of the technical maintenance requirements, including but not limited to:
 </li>
 <li>
 Executing and carrying out Attraction Ride/Devices Corrective Maintenance and recording results on a day-to-day basis in compliance with industry standards &amp; manufacturer instructions, reporting findings to Team Leader or Assistant Technical Manager.
 </li>
 <li>
 Executing and carrying out Attraction Ride and Devices Planned Maintenance and recording results as per schedule on a day-to-day basis in compliance with industry standards &amp; manufacturer instructions, reporting findings to Team Leader or Assistant Technical Manager.
 </li>
 <li>
 Attending ride and device stoppages as reported by Assistant Technical Manager/Team Leader, communicating with Operational staff to gather information and rectify issues in a timely and safe manner, recording all corrective maintenance performed, and reporting findings to Assistant Technical Manager or Team Leader.
 </li>
 <li>
 Ensuring accuracy and quality of work execution, paying particular attention to safety-critical inspections, repairs, and correct information recorded.
 </li>
 <li>
 Assisting with ensuring Attraction Ride and Device daily operational readiness and annual reliability/availability as per company target.
 </li>
 <li>
 Assisting Team Leader with ensuring the availability of required resources to perform all maintenance tasks such as manpower, materials, tools &amp; equipment.
 </li>
 <li>
 Assisting in identifying any potential areas of improvement or concerns with rides or devices operation and maintenance, such as modification proposals or efficiency improvement related work tasks, and reporting findings to Team Leader or Assistant Technical Manager.
 </li>
 <li>
 Assisting to achieve Annual certification/recertification of the attraction&rsquo;s rides and devices by the Independent Body (IB).
 </li>
 <li>
 Executing high-level annual maintenance with scrupulous attention to detail, assuring continued operation at peak performance.
 </li>
 <li>
 Providing departmental involvement during evacuation procedures as necessary and reporting any feedback to the Team Leader or Assistant Technical Manager.
 </li>
 <li>
 Executing duty shift tools and equipment inspection, as per SEVEN tools and equipment management policy, including quarantining and reporting findings for any &ldquo;out of calibration&rdquo; or damaged equipment.
 </li>
 <li>
 Complying with the Learning and Development training strategy, including attending training and maintaining training records.
 </li>
 <li>
 Following all QHSE policies and procedures as per company policies and strategy.
 </li>
 <li>
 Ensuring optimal use of consumables with minimum wastage and maintaining a clean, workable environment.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications
 
 
 
 Mechanical Engineering Certificate / similar diploma in an electrical field (Electro-Mechanical / others is advantageous)
 
 
 
 Professional Certifications
 
 
 
 NEBOSH advantageous but not necessary
 
 
 
</div>

Ride Technician

Quectel

<div>
 
 Quectel is a global IoT solutions provider dedicated to accelerating IoT innovation. With over 4,000 professionals worldwide, we lead the way in wireless IOT products. Our commitment to advancing IoT technologies is evident in our customer-centric approach and outstanding support services.
 
 
 
 
 
 
 
 Role Descriptio
 
 
 
 nThis is a remote role for a Regional Sales Manager KSA at Quectel. The role will involve managing sales activities, developing strategies to penetrate growth segments in
 
 Kingdom of Saudi Arabia
 
 , building and maintaining customer relationships, and achieving sales targets. The Regional Sales Manager will work closely with the other departments to drive business growth
 
 
 
 
 
 
 .
 
 Responsibiliti
 
 
 <ul>
 <li>
 esDevelop new business for non-cellular business units of all products and services including cellular, WIFI / Lora / Bluetooth / Satellite / GNSS
 </li>
 <li>
 /Antennas / ODM and PC
 </li>
 <li>
 BAIoT solution sales or business development experience is a great ass
 </li>
 <li>
 etBuilding relationships with the key accounts i
 
 n Kingdom of Saudi Arab
 
 ia mark
 </li>
 <li>
 etWork in cooperation with RSM/RSD in Region and PDM to define target list of accounts and opportunities to follow up together, directly or together with distributors to increase sales and market penetratio
 </li>
 <li>
 n.Work in close cooperation with product teams, distributors, and other sales managers &amp; technical support team and involve the right people to secure design in&rsquo;
 </li>
 <li>
 s.Increase the number of opportunities visiting exhibitions, using available market maps, reaching the inside sales leads and webshop sale
 </li>
 <li>
 s.Check and update CRM database for quotes, forecast and other relevant processes require
 </li>
 <li>
 d.Ability to Work autonomously and should understand the market and technologies and follow technology developmen
 </li>
 <li>
 tsHunting spirit, frequent travel to meet custome
 </li>
 <li>
 rsQuarterly updates on MNOs , key accounts, regional bodies strategy and regional initiativ
 </li>
 <li>
 esIdentifying and promoting Quectel customer solutio
 </li>
 <li>
 nsIkotek, Acceleronix and othe
 </li>
 <li>
 rsIncrease awareness of Quectel with all key entiti
 </li>
 <li>
 esGain strategic and future plans from all key entities across regi
 </li>
 <li>
 onTrack all key entities RFPs and share with regional sales te
 </li>
 <li>
 amDrive new technologies/networks with KEY ACCOUN
 </li>
 <li>
 TsRedCap, NTN, Smart Modules, e
 </li>
 <li>
 tcAccelerate network deployment using Quectel partner device
 </li>
 <li>
 s.Building forms of co-operation with the target entities and partners, and put it in a formal form such as (MOUs, partnerships,..
 </li>
 <li>
 .)In co-operation with marketing department, arrange for joint activities with partners and target entities such as joint media releases, joint exhibiting in trade show
 </li>
 </ul>
 
 
 
 
 
 s,
 
 Qualificati
 
 
 <ul>
 <li>
 onsBachelor or equivalent degree in science, engineering, computer science or related fi
 </li>
 <li>
 eld3~5 years experience working with cellular modules / SoM Modules / WIFI/ BT/ Lora/ Zigbee from sales or application engineering role, ideally field ba
 </li>
 <li>
 sedExperience of SOC and embedded application systems highly desira
 </li>
 <li>
 bleHunting spirit with focus on new business developm
 </li>
 </ul>
 
 
 
 ent
</div>

Regional Sales Manager KSA

Explore 624+ Operation manager in Riyadh this February. Find roles across top companies and apply now to boost your career.

624 operation manager jobs In Riyadh

Operations Manager (Riyadh)

Operations Manager

Manager - Operational Readiness

OCM Manager

Operations Manager

Ride Technician

Regional Sales Manager KSA