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operations lead (director)

operations leader

Huspy

<div>
 
 The Story So Far: We&rsquo;re Building a Global Brand in Real Estate
 
 
 
 Huspy is one of the leading real estate technology companies in EMEA.
 
 
 Launched in 2020, we now operate in multiple cities across the UAE and Spain, Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one of the fastest-growing players in every European city we&rsquo;ve entered.
 
 
 We&rsquo;ve raised over $140 million (Series A and Series B) from the world&rsquo;s top investors, including Sequoia Capital and Balderton Capital, to reshape the homebuying journey through powerful technology and agent-first tools.
 
 
 We&rsquo;ve built a SuperApp that empowers real estate agents and mortgage brokers, bringing cutting‑edge technology to one of the world&rsquo;s most traditional industries. We&rsquo;re transforming how property transactions happen &mdash; faster, smarter, and better for everyone.
 
 
 We&rsquo;re not slowing down. The question is: will you be part of what&rsquo;s next?
 
 
 
 About The Role
 
 
 
 We are looking for a highly driven Strategy &amp; Operations Lead to partner directly with the General Manager, KSA in building and scaling Huspy's real estate business in Saudi Arabia.
 
 
 This is a high-impact role at the intersection of strategy, operations, and execution. You will help design the operating model, establish scalable processes, and drive strategic initiatives as we build the Saudi business from the ground up.
 
 
 
 The Main Event: What You&rsquo;ll Drive, Build, and Own
 
 
 
 <ul>
 <li>
 Partner closely with the General Manager to define and execute the growth strategy for the Saudi market.
 </li>
 <li>
 Design and continuously optimize the operating model to support rapid business growth.
 </li>
 <li>
 Build, document, and implement scalable SOPs and operational processes across the business.
 </li>
 <li>
 Work closely with developers and strategic partners to establish and strengthen relationships within the Saudi real estate ecosystem.
 </li>
 <li>
 Design and optimize commission structures that effectively incentivize agent performance while supporting sustainable business growth.
 </li>
 <li>
 Support business planning, reporting, and P&amp;L tracking to enable data-driven decision-making.
 </li>
 <li>
 Analyze business performance, identify operational bottlenecks, and implement improvement initiatives.
 </li>
 <li>
 Drive cross-functional projects across Sales, Operations, Product, Marketing, and Finance.
 </li>
 <li>
 Build dashboards, performance metrics, and reporting frameworks to monitor business health and growth.
 </li>
 <li>
 Support hiring and organizational planning as the Saudi team scales.
 </li>
 <li>
 Take ownership of high-priority strategic initiatives and ensure successful execution from concept to implementation.
 
 
 </li>
 </ul>
 
 The Perfect Match: What It Takes to Succeed at Huspy
 
 
 
 <ul>
 <li>
 3&ndash;4 years of experience in Consulting, Business Operations, or CEO Office roles.
 </li>
 <li>
 Experience working in high-growth startups, scale-ups, consulting, marketplace businesses, or proptech is highly preferred.
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to turn strategy into execution.
 </li>
 <li>
 Experience designing operational processes, operating models, or business frameworks.
 </li>
 <li>
 Comfortable working with data and business performance metrics, including revenue and P&amp;L reporting.
 </li>
 <li>
 Excellent stakeholder management and communication skills.
 </li>
 <li>
 Entrepreneurial mindset with a willingness to build processes from scratch in a fast-paced environment.
 
 
 </li>
 </ul>
 By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
</div>

Strategy and Operations Lead

Omorfia Group

<div>
 
 The role is accountable for the overall operational leadership, performance, and expansion execution of Omorfia Group&rsquo;s multi-brand portfolio across Saudi Arabia.
 
 
 This role holds full country-level responsibility for business delivery, operational excellence, people leadership, and administrative governance, while ensuring that brand-specific standards, service SOPs, and identity-led practices remain owned and governed by the respective Brand Heads.
 
 
 The role serves as the primary operational integrator between Group Leadership, Brand Leadership, and KSA execution teams.
 
 
 
 
 
 We value diversity in leadership and particularly encourage applications from women with strong multi-site operations experience
 
 
 
 
 
 
 Experience Required &amp; Competencies
 
 
 <ul>
 <li>
 5&ndash;7+ years in multi-site operations leadership, ideally across retail, hospitality, beauty, wellness, or service-intensive industries.
 </li>
 <li>
 Proven track record managing multi-brand or multi-concept portfolios.
 </li>
 <li>
 Experience in Saudi market operations and regulatory landscape is a must.
 </li>
 <li>
 Strong commercial and operational acumen.
 </li>
 <li>
 Proven ownership of P&amp;L and commercial performance delivery.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the overall operational performance of Omorfia Group&rsquo;s multi-brand portfolio across KSA.
 </li>
 <li>
 Own country-level P&amp;L delivery, revenue growth, and profitability targets.
 </li>
 <li>
 Oversee day-to-day operations across all locations, ensuring service excellence and operational consistency.
 </li>
 <li>
 Lead expansion readiness, including pre-opening staff training coordination, and operational setup, and ensure smooth launch and stabilization of new locations.
 </li>
 <li>
 Drive workforce productivity, scheduling efficiency, and staff cost optimisation.
 </li>
 <li>
 Oversee administrative governance, facility standards, and compliance with labour and municipality regulations.
 </li>
 <li>
 Monitor and control operational costs, including payroll, consumables, and procurement.
 </li>
 <li>
 Act as the operational integrator between Group Leadership, Brand Heads, and KSA execution teams.
 </li>
 <li>
 Ensure brand standards, SOPs, and service protocols are executed in line with Brand governance frameworks.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Multi-site operations leadership
 </li>
 <li>
 Strong commercial and financial acumen
 </li>
 <li>
 Workforce productivity and manpower planning
 </li>
 <li>
 Operational excellence and SOP governance
 </li>
 <li>
 Stakeholder management across matrix structures
 </li>
 <li>
 Knowledge of KSA labour and regulatory compliance
 </li>
 <li>
 Decision-making and problem-solving capability
 </li>
 <li>
 Leadership, communication, and influencing skills
 </li>
 </ul>
</div>

KSA Country Operations Manager

sirar by stc

<div>
 
 
 About the Company
 
 
 
 
 
 
 Advanced technology and cybersecurity company (sirar) established by stc, the region&rsquo;s ICT and digital services provider, sirar by stc is a cutting-edge cybersecurity provider that empowers organization to take control of their cyber capabilities and digital environments. As experts in business security and privacy. We offer a comprehensive range of solutions that help you to operate online safely, securely, and efficiently.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develops sirar data strategy and ensure having clear roadmap aligned with corporate strategy.
 </li>
 <li>
 Participates in developing data management framework requirements of master data, data quality and architecture.
 </li>
 <li>
 Participates in developing data governance processes and improvements to meet organizational needs.
 </li>
 <li>
 Ensures implementing data management policies and procedures.
 </li>
 <li>
 Manages data quality program and ensure continuous improvement.
 </li>
 <li>
 Ensures data management program and related projects to achieve data strategic objectives.
 </li>
 <li>
 Ensures a proper execution for data change management program.
 </li>
 <li>
 Contributes to the overall success of the company by performing all other duties and responsibilities as assigned by line manager
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Systems, Computer Science, or a related field
 </li>
 <li>
 Preferred: Certifications such as CDMP, CIPP or CIPM
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Good understanding of data governance frameworks (DAMA-DMBOK)
 </li>
 <li>
 Experience in data quality, metadata management, and data lifecycle practices
 </li>
 <li>
 Understanding of PDPL and data privacy requirements
 </li>
 <li>
 Familiarity with data sharing processes and governance
 </li>
 <li>
 Strong analytical, problem-solving, and coordination skills
 </li>
 <li>
 Experience with data governance tools (e.g., Collibra, Informatica, Purview)
 </li>
 <li>
 Hands-on experience with Power BI or Tableau
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 
 5 &ndash; 7 years in relevant experience.
 
 
 
 
 
 
 Important Notice for Candidates:
 
 
 
 
 
 
 By submitting your application, you confirm that you have read and understood sirar's Candidate Privacy Notice and agree to the processing of your personal data in accordance with it.
 
 
 
</div>

Data Management Lead

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Store Manager | MAF LifeStyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Store Manager - Luxury fashion

Al-Futtaim

<div>Job Requisition ID: 178924
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview Of The Role: 
The role will support receivables management, credit control activities, claims tracking, MIS reporting, and customer outstanding reviews across the business. 
Reporting to the Regional Manager / Head of Body &amp; Paint, the successful candidate will work closely with the Credit Control team, Business Unit Finance Manager, Finance Shared Services, and internal stakeholders to ensure timely invoicing, effective collections, accurate reporting, and improved receivables performance. 

What You Will Do:
<ul>
<li>Support the Regional Manager in reviewing existing processes and recommending improvements to ensure timely invoicing and collection.</li>
<li>Prepare, review, and share MIS reports on receivables by division and customer.</li>
<li>Monitor customer outstanding balances and support the development of appropriate payment plans where required.</li>
<li>Provide insights and analysis to help identify areas of concern, overdue balances, disputed customer accounts, and collection risks.</li>
<li>Prepare and report key performance indicators for each division and regularly review performance with the Credit Control Manager / Regional Manager and Business Unit Finance Manager.</li>
<li>Work closely with Finance Shared Services on debtor reports, accounting updates, reconciliations, and receivables monitoring.</li>
<li>Support month-end activities including rebate accruals and accounts receivable provisioning.</li>
<li>Assist in developing collection strategies and action plans to improve overdue performance.</li>
<li>Maintain accurate data, reports, and records while ensuring confidentiality and compliance with company policies.</li>
<li>Collaborate with internal teams to create an open, honest, and performance-driven working environment.</li></ul> 


Required Skills To Be Successful:
<ul>
<li>Ability to review receivables data, prepare MIS reports, identify overdue trends, and provide actionable insights.</li>
<li>Understanding of invoicing, collections, debtor reports, reconciliations, payment plans, and AR provisioning.</li>
<li>Ability to work effectively with Credit Control, Finance Shared Services, BUFM, Regional Manager, and customers to resolve outstanding issues.</li>
<li>Ability to manage sensitive financial information accurately while maintaining integrity, compliance, and data control.</li></ul> 


What Qualifies You For The Role:
<ul>
<li>Bachelor&rsquo;s degree in Commerce, Accounting, Finance, or a related discipline.</li>
<li>Minimum 3 years&rsquo; experience in receivables management, credit control, claims, finance operations, or a similar role within a large organisation.</li>
<li>Experience in automotive, parts, dealer operations, or Body &amp; Paint business is an advantage.</li>
<li>Strong analytical and reporting skills with the ability to interpret financial data and highlight key insights.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong stakeholder management skills with the ability to work across departments and levels.</li>
<li>High level of computer literacy; SAP knowledge will be an added advantage.</li> 
</ul>
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Saudization Claims Executive

Stryker

<div>
 
 Summary :
 
 
 
 As a Commercial Operations Analyst Associate Manager, you will partner with commercial teams, supply chain functions, and third-party logistics providers to improve order management, inventory performance, and operational excellence while supporting business growth in a dynamic environment.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Lead the continuous improvement of hybrid market operations by partnering with commercial, planning, asset management, order management, and logistics teams.
 </li>
 <li>
 Manage operational relationships with third-party logistics providers, driving service level performance, issue resolution, and process compliance.
 </li>
 <li>
 Monitor inventory levels, stock allocation, and order fulfillment activities to improve product availability and working capital utilization.
 </li>
 <li>
 Develop and maintain dashboards, reports, and performance reviews to track key operational and logistics performance indicators.
 </li>
 <li>
 Analyze operational data and identify root causes of recurring issues, implementing corrective and preventive actions.
 </li>
 <li>
 Support forecasting and ordering processes by improving data quality, reporting accuracy, and operational visibility.
 </li>
 <li>
 Participate in inventory audits and controls with logistics partners to maintain inventory accuracy and minimize stock variances.
 </li>
 <li>
 Contribute to systems, digital tools, and business process implementation projects by providing operational and data expertise.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 What You Will Need
 
 
 
 <ul>
 <li>
 Minimum bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or a related field, or equivalent relevant experience.
 </li>
 <li>
 Minimum 6 years of experience managing third-party logistics providers in a commercial environment.
 </li>
 <li>
 Experience working across end-to-end supply chain and order-to-cash processes
 </li>
 <li>
 Experience working in a multinational company (MNC) environment
 </li>
 <li>
 Candidates must possess relevant experience within the UAE and/or KSA markets.
 </li>
 <li>
 Experience leading or supporting continuous improvement and process optimization initiatives.
 </li>
 <li>
 Proficiency in Microsoft Excel, PowerPoint, and Power BI.
 </li>
 <li>
 Fluency in English, both written and spoken.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience in medical device, healthcare, or other regulated industries.
 </li>
 <li>
 Certification or professional experience in data processing, analytics, or reporting.
 </li>
 <li>
 Experience with reverse logistics and consignment-based business models.
 </li>
 <li>
 Knowledge of regulations and compliance requirements within the medical device industry.
 </li>
 <li>
 Fluency in the language of the base country, both written and spoken.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Collaborates closely with commercial, planning, and logistics stakeholders in a matrix environment.
 </li>
 <li>
 May require participation in inventory audits and operational reviews with external logistics partners.
 </li>
 <li>
 Supports regional and cross-functional projects focused on process improvement, operational efficiency, and customer service enhancement.
 </li>
 <li>
 Work arrangement, travel requirements, relocation support, and additional location-specific details will be discussed during the recruitment process.
 
 
 </li>
 </ul>
 At Stryker, we are looking for responsive, determined, and energetic professionals who are passionate about improving operations, driving performance, and delivering exceptional customer experiences. If you enjoy solving complex business challenges and creating measurable impact, we encourage you to apply.
 
 
 Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
 
 
</div>

Commercial Operations Analyst - Associate Manager

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