manufacturing operations manager Jobs in Baltimore United States

manufacturing operations manager

operations supervisor Jobs in Baltimore United States

operations supervisor

operations manager

Manufacturing Operations Manager

CareFirst BlueCross BlueShield

<div><p><b>Resp &amp; Qualifications</b>
</p><p><b>PURPOSE:</b>
<br>
This position will manage all key aspects of systems operations, including configuration setup, system and integration testing, production issues triage and resolution, and interface monitoring/ resolution. The position will also support the operations team in defining and building reports and queries for key operational data. The Business Systems Manager is critical in ensuring systems optimization and availability in a mission-critical, high availability environment.
<br>
<br>
<b>ESSENTIAL FUNCTIONS:</b></p><ul><li>
Manages the team's leadership and planning efforts. Hires, motivates, coaches, counsels, and develops team members and ensures that staff has appropriate tools and training. Evaluates performance of each team member, generates performance plans and sets goals within the context of the corporate policy. Ensures that team members are kept abreast of all relevant standards and methods. Develops and manages the team's budget.</li><li>
Ensures successful completion of day-to-day changes, corporate initiatives, and other projects by managing team and/or matrixed resources to ensure effective Systems Development Life Cycle (SDLC) activities spanning request analysis, requirements or specifications documentation, acceptance testing, development and maintenance of operating procedures operations support, and implementation impact assessment.</li><li>
Ensures successful completion of other tasks, such as daily maintenance of systems control files, benefit files, and reimbursement files, processing of trading partner transaction files, updating user documentation, and production of ad hoc reports. Ensures development and oversees use of team controls and processes for production systems support and monitoring, which includes issue analysis, tracking, and resolution. Document operational systems processes and work with peer managers to create process documents.</li><li>
Directs and participates in planning sessions to ensure that the teams' operations and long-range goals are coordinated with other department staff, IT, and clients. Develops and/or assists with the development of project management plans for day-to-day changes, corporate initiatives, and other projects. Provides resource estimates, timeframes, guides cost/benefit ROI business cases, and assists with the development of budgets for initiative projects. Oversees corporate processes for systems change management, spanning request submission, review, validation, prioritization, scheduling, and status reporting.</li></ul><p><b>
SUPERVISORY RESPONSIBILITY:</b><br>
This position manages people.<br>
<br>
<b>QUALIFICATIONS:</b><br>
<br>
<b>Education Level: </b>Bachelor's Degree in Business Administration or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.<br>
<br>
<b>Experience:
</b></p><ul><li>5 years Business Analysis experience.</li><li>
1 year supervisory or progressive leadership experience.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Certification in applicable domain area.</li></ul><p><b>
Knowledge, Skills and Abilities (KSAs)</b></p><ul><li>
Demonstrated in-depth experience with technologies, systems, and business processes supported by the department (e.g., claims processing, enrollment and billing, financial, etc.).</li><li>
Experience in industry best practices for project management (including resource estimating, tracking, and metrics), business/systems analysis, and software testing. Demonstrated competence with full software development project life cycle.</li><li>
Must be able to evaluate demands on a timely basis and distribute resources effectively, establish and manage multiple priorities, and respond appropriately to unplanned events/projects.</li><li>
Excellent written and verbal communication, interpersonal, analytical, and problem-solving skills.</li><li>
Must have the ability to negotiate and manage customer relationships and expectations.<br>
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.<br>
</li></ul><p><b>Salary Range:</b> $119,200 - $221,265<br>
</p><p><b>Salary Range Disclaimer</b>
</p><p>The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).</p><p><b>
Department</b>
</p><p>Operational Training</p><p><b>
Equal Employment Opportunity</b>
</p><p>CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.</p><p><b>
Where To Apply</b>
</p><p>PeopleSoft/Self Service/Recruiting</p><p><b>
Closing Date</b>
</p><p><b>Please apply before: 1.20.2026</b></p><p><b>
Federal Disc/Physical Demand</b>
</p><p>Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.</p><p><b>
PHYSICAL DEMANDS:</b></p><p>
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.</p><p><b>
Sponsorship in US</b>
</p><p>Must be eligible to work in the U.S. without Sponsorship</p><p>
#LI-AB1</p></div>

Business Systems Manager (Remote)

PARKING MANAGEMENT COMPANY

Position Summary
<br>The Account Manager oversees the daily operations of an assigned location, ensuring exceptional service for clients and guests. This role involves managing staff, maintaining strong client relationships, overseeing financial aspects such as revenue and payroll, and performing valet duties when needed.
<br><br>
Primary Objective
<br>To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Account Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth.
<br><br>
Duties and Responsibilities
<br>Client Relationship Management
<br>Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth.
<br><br>
Daily Operational Oversight
<br>Manage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards.
<br><br>
Financial and Administrative Tasks
<br>Monitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget.
<br><br>
Team Supervision and Training
<br>Recruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service.
<br><br>
Communication and Reporting
<br>Provide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations.
<br><br>
Supervisory Responsibilities
<br>Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success.
<br><br>
Additional Responsibilities
<br>Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required.
<br><br>
Knowledge, Skills, and Abilities
<br>Competency/Qualifications
<br>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
<br><br>
Education/Experience
<br>A high school diploma or GED is required, with at least three years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial.
<br><br>
Certificates and Licenses
<br>A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.
<br><br>
Hospitality, Customer Service, and Communication
<br>Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.
<br><br>
Advanced Client Management Skills
<br>Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships.
<br><br>
Strong Analytical and Problem-Solving Abilities
<br>Analyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy.
<br><br>
Effective Training and Leadership Skills
<br>Provide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites.
<br><br>
Payroll Management
<br>Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency.
<br><br>
Excellent Communication and Reporting Skills
<br>Provide regular updates to operations and HR while maintaining clear communication with internal departments and external vendors, ensuring complex information is shared clearly and effectively.
<br><br>
Work Environment
<br>The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions—including extreme heat, cold, humidity, and wet environments—is expected. The location can be noisy, with moving vehicles operated by the public.
<br><br>
Physical Demands
<br>Valet responsibilities require extended periods of running, standing and walking, along with the ability to lift and carry moderate weights, such as luggage. This role also demands specific vision abilities—including close, distance, peripheral vision, depth perception, and the ability to adjust focus—to maintain situational awareness and ensure the safety of guests, vehicles, and pedestrians on-site.
<br><br>
Cell Phone Use
<br>Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.
<br><br>
Pay Transparency
<br>PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
<br><br>
Additional Compensation and Benefits
<br><ul>
<li>Health Benefits – Medical, vision and dental insurance – Upon eligibility</li>
<li>401K – Upon eligibility</li>
<li>Supplemental Insurance – Life insurance and critical illness</li>
<li>Bonus opportunities</li>
<li>Internal leadership development program</li>
<li>Paid time off</li>
<li>Paid training</li>
<li>Tuition assistance through Bellevue University – Up to $5,250 per year</li>
<li>Nationwide discounts through Perks at Work</li>
<li>Military friendly employer</li>
</ul>
Employee at Will
<br>Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.
<br><br>
Fair Labor Standards Act (FLSA)
<br>This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.
<br>PMC is compliant with all state workman’s compensation laws.
<br><br>
Employee Leave
<br>PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.
<br><br>
Equal Employment Opportunity (EEO) Statement
<br>Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
<br><br>
ADA and Equal Employment Opportunity (EEO) Compliance
<br>Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
<br><br>
<b>Job Title:</b> Valet Account Manager
<br><b>Department:</b> Valet Parking Division
<br><b>Reports directly to:</b> City Manager / Area Manager
<br><b>Schedule:</b> Full Time
<br><b>Status:</b> Exempt
<br><b>Compensation:</b> Salary plus potential bonus opportunities
<br>(Salary can vary depending on market and applicable experience)

Valet Account Manager - Baltimore, MD

W. R. Grace

<div>
 <strong>
  Annual Wage Range:
 </strong>
 $90,400.00 - $124,300.00
 <br/>
 <br/>
 <strong>
  Other Compensation:
 </strong>
 Eligibility for the Short-Term Incentive program and other applicable bonuses
 <br/>
 <br/>
 <strong>
  Benefits:
 </strong>
 U.S. Employee Benefits Summary (grace.com)
 <br/>
 <br/>
 Final salary and compensation will be based on several factors including candidate qualifications and experience, geographical location, market, and business considerations.
 <br/>
 <br/>
 Grace, a Standard Industries company, is a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life. Our customers use our catalysts, engineered materials, process technologies and fine chemicals to manufacture everyday products &ndash; like renewable fuels, pharmaceuticals and food packaging &ndash; better, faster and smarter. Our thousands of employees work to harness the power of science for a better world at our global headquarters in Columbia, MD and locations worldwide. For more information, visit Grace.com.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Grace is seeking an Operations Supervisor for our Advanced Refining Technologies plant at the Curtis Bay site in Baltimore, MD. Reporting directly to the Operations Manager.
 <br/>
 <br/>
 The Operations Supervisor leads a team and ensures the safe and efficient operation of assets, equipment and processes. Ensures leadership and guidance provided to team members is aligned with mission, vision and strategy. Works with assigned team members to ensure timely operations of assets using safe work processes and procedures.
 <br/>
 <br/>
 The schedule for this role is 12 hour rotating shifts which may include days, nights, holidays and weekends.
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 : 12-hour, rotating shifts including days and nights, holidays, and weekends.
 <br/>
 <br/>
 <ul>
  <li>
   Week 1: 4 consecutive night shifts, then 3 days off
  </li>
  <li>
   Week 2: 3 regular day shifts, off for 1 day, then 3 night shifts
  </li>
  <li>
   Week 3: 3 days off, then 4 consecutive day shifts
   <br/>
   <br/>
  </li>
 </ul>
 Curtis Bay is a 24/7 365 day Union manufacturing site.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervises employees in the specialty chemicals manufacturing plant
  </li>
  <li>
   Assures regulatory compliance, including environmental and process safety, and champions a safe workplace for all employees. Address hazards, deviations, and injuries in a timely manner.
  </li>
  <li>
   Directs response to emergency situations to include emergency shutdown procedures.
  </li>
  <li>
   Interfaces with others in the organization to ensure customer deadlines are met.
  </li>
  <li>
   Directs workers in adjusting equipment and processes to correct products which fail to meet quality standards.
  </li>
  <li>
   Coaches, counsels and disciplines employees, addresses complaints and and resolves conflicts.
  </li>
  <li>
   Interprets various sets of data and determines how to resolve/troubleshoot complex equipment/systems
  </li>
  <li>
   Maintains housekeeping standards by performing requisite audits.
  </li>
  <li>
   Analyzes and resolves production issues to include enforcing labor relation's policies and resolving grievances.
   <br/>
   <br/>
  </li>
 </ul>
 #WRGRACE
 <br/>
 <br/>
 <strong>
  Physical Requirements And Environment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be willing to wear PPE (Personal Protective equipment) including but not limited to hard hat, protective eyewear, steel-toed boots, hearing protection, Level A suit, full face respirator
  </li>
  <li>
   Must be able to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, and climb stairs and ladders over 100 ft.
  </li>
  <li>
   Ability to work in a high hazard environment, including adverse weather conditions, elevated spaces, confined spaces, extreme temperatures, and noisy surroundings.
  </li>
  <li>
   Ability to follow safety protocols and standards working in a pilot plant facility with highly hazardous materials
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent
  </li>
  <li>
   5+ year&rsquo;s supervisory experience in a manufacturing setting.
  </li>
  <li>
   Must be able to work 12 hour shift work to include both day and night.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrated leadership ability to direct and motivate employees
  </li>
  <li>
   Demonstrated ability to act in a safe manner and teach employees on safety standards.
  </li>
  <li>
   Proficient in MS Office.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, Dental, Vision Insurance
  </li>
  <li>
   Life Insurance and Disability
  </li>
  <li>
   Grace Wellness Program
  </li>
  <li>
   Flexible Workplace
  </li>
  <li>
   Retirement Plans
  </li>
  <li>
   401(k) Company Match &ndash; Dollar to dollar up to the first 6%
  </li>
  <li>
   Paid Vacation and Holidays
  </li>
  <li>
   Parental Leave (salaried only)
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   Company Donation Match Program
  </li>
  <li>
   U.S. Employee Benefits Summary (grace.com)
   <br/>
   <br/>
  </li>
 </ul>
 Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.
 <br/>
 <br/>
 <strong>
  Nearest Major Market:
 </strong>
 Baltimore
</div>


Operations Supervisor

CVS Health

<div><p>At CVS Health, we&rsquo;re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.</p><p></p><p>
As the nation&rsquo;s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues &ndash; caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.</p><p></p><p><b>
Job Purpose and Summary:</b></p><p></p><p>
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.</p><p></p><p>
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.</p><p></p><p>
The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:</p><ul><li>
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members</li><li>
Supporting safe and accurate prescription fulfillment by following&mdash;and directing the pharmacy team to follow&mdash;pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient&rsquo;s total healthcare team, and proactively resolving insurance and/or medication issues</li><li>
Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize</li><li>
Supporting the effective management of pharmacy inventory by following&mdash;and coaching the pharmacy team to follow&mdash;all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure</li><li>
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Rx DL for additional support if/as needed</li><li>
Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy, and ensuring that cross-trained colleagues are on-track for timely completion of all required training for licensure</li><li>
Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results; delivering annual performance reviews and closing gaps as needed</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; writing or appropriately delegating and overseeing the writing of the pharmacy schedule</li><li>
Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care, and compliance</li><li>
Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued; building psychological safety by opening the door for feedback and taking relevant action</li><li>
Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>
Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>
Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Active Pharmacist License in the state where the Store is located</li><li>
Active National Provider Identifier (NPI)</li><li>
Not on the DEA Excluded Parties list</li><li>
1-2 years of experience as a Pharmacist</li></ul><p></p><p><b>
Essential Functions:</b></p><ul><li>
Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Team Management and Leadership<ul><li>
Lead by example and set a positive tone for the team</li><li>
Delegate tasks, empower team members, and foster a collaborative work environment</li><li>
Motivate and inspire team members to adhere to standards and achieve high performance</li><li>
Apply problem-solving skills to address challenges and find innovative solutions</li><li>
Adaptability and accountability to navigate changing circumstances and take ownership</li><li>
Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program</li><li>
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>
Ability to work in the home store, and across the market in other locations, to meet business need</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
39<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$65.00 - $85.00<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p><b>
Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p><b>
No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p><b>
Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p></p><p>
For more information, visit https://jobs.cvshealth.com/us/en/benefits</p><p></p>
We anticipate the application window for this opening will close on: 03/31/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Pharmacy Manager - Store 04602

M&T Bank

<div><div>This role is not eligible for visa sponsorship, meaning you will need to be able to secure and maintain work authorization without the need for a written submission by the company to a government agency, or the need for the company to make an entry as the immigration employer of record (e.g., STEM OPT training plan, I-20 Form endorsed for CPT, TN employer, etc.)</div><div></div><div>
Overview:</div><div>
Responsible for managing the development and communication of the digital strategy across the enterprise. Collects input and collaborates across the organization (which may consist of multiple Divisions) to inform the digital strategy. Provides short- and long-term digital strategic direction aligned to business goals, including all associated aspects of business transformation as well as the management of small, large, and complex digital business strategy transformations, some enterprise-wide in nature. Defines best practices for user (staff and customer) experience and design.</div><div></div><div>
Primary Responsibilities:</div><ul><li>
Lead large and complex business transformation discussions and projects as a practitioner and a leader.</li><li>
Manage the design and user experience for digital projects.</li><li>
Help facilitate design and customer journey mapping sessions.</li><li>
Ensure activities managed adhere to all Digital Banking standards and procedures, including all documentation requirements to protect Bank interests and serve as a reference source.</li><li>
Oversee other members of team to ensure consistent approach and alignment of goals.</li><li>
Provide training and mentoring to less experienced team members.</li><li>
Manage the overall design of end-to-end digital channel journeys that deliver an exceptional customer experience and result in customer growth and engagement.</li><li>
Provide leadership, direction, and resources to cross-functional teams working in agile development to redesign customer journeys.</li><li>
Understand and adhere to the Company&rsquo;s risk and regulatory standards, policies and controls in accordance with the Company&rsquo;s Risk Appetite. Identify risk-related issues needing escalation to management.</li><li>
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.</li><li>
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.</li><li>
Complete other related duties as assigned.</li></ul><div></div><div>
Education and Experience Required:</div><div>
Bachelor's degree and a minimum of 7 years&rsquo; work experience in digital, marketing, product management, financial, operations and/or project management, or in lieu of a degree, a combined minimum of 11 years&rsquo; higher education and/or work experience, including a minimum of 7 years&rsquo; work experience in digital, marketing, product management, financial, operations and/or project management</div><div>
Strong interpersonal skills</div><div>
Strong verbal and written communication skills</div><div>
Strong analytical skills</div><div>
Demonstrated financial analysis skills</div><div>
Experience leading large group sessions</div><div>
Complex problem-solving skills</div><div>
Excellent critical thinking skills</div><div>
Excellent problem-solving skills</div><div>
Experience developing strategies and implementing organizational change</div><div>
Experience managing or leading staff</div><div></div><div>
Education and Experience Preferred:</div><div>
Master's degree</div><div>
Strategic thinker able to synthesize large amounts of data into digestible, practical strategies and tactics</div><div>
Knowledge of digital platforms, customer experience, and emerging technologies (AI, automation, cloud), data analytics, SEO, and omni-channel strategies</div><div>
Advanced experience with pertinent excel spreadsheets, PowerPoint presentations, email and file sharing software</div><div>
Advanced analytical ability, including financial analysis skills</div><div>
Ability to use creative problem-solving skills</div><div>
Proven ability to research, evaluate and recommend changes to digital strategy and/or initiatives or projects</div><div>
Experience creating designs and best-in-class user experience</div><div>
Experience working on digital technology projects</div><div>
Experience presenting to and influencing executive management</div><div>
Previous financial services industry experience</div><div></div>
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $136,000.00 - $226,600.00 Annual (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<div></div><div>
Location</div>
Baltimore, Maryland, United States of America</div>

Senior Digital Strategy Manager

Royal Farms

<div>Overview:<div></div><div><b><br>
Job Purpose</b></div><div></div><div><br>
The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.</div>
Responsibilities:
<div><b>
Essential Functions</b></div><div></div><div><b><br>
Customer Service &amp; Sales</b></div><ul><li><div><ul><li>
Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).</li><li>
Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.</li><li>
Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.</li></ul></div></li></ul><div><b>
Operations &amp; Compliance</b></div><ul><li><div><ul><li>
Oversee the full scope of shift operations as the Person in Charge (when more senior lead is not present), coordinating team responsibilities and addressing operational needs in real time.</li><li>
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.</li><li>
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements. (people, safety, assets, cash, etc.)</li><li>
Consistently follow all safety and security procedures to protect team members, customers, and company assets.</li><li>
Serve as a Certified Trainer by onboarding and training team members, providing regular feedback and coaching to ensure consistent execution of operational standards.</li></ul></div></li></ul><div><b>
Food &amp; Beverage Execution</b></div><ul><li><div><ul><li>
Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.</li><li>
Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.</li></ul></div></li></ul><p><b>
Store Appearance &amp; Maintenance</b></p><ul><li><div><ul><li>
Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)</li><li>
Maintain a clean and organized work area to ensure safe working conditions</li><li>
Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.</li></ul></div></li></ul><div></div><div><b><br>
Additional Responsibilities</b></div><ul><li>
Demonstrate accountability by completing assigned tasks with attention to detail.</li><li>
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.</li><li>
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.</li><li>
Performs other projects/duties as assigned.</li></ul><div></div><div><b><br>
Supervisory Responsibilities</b></div><ul><li>
Supervises all store employees in the absence of a more senior leader.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><div></div><div><b><br>
Required</b></div><ul><li><div><ul><li>
Must be at least 18 years old.</li><li>
Must have a high school diploma or GED.</li><li>
Must possess strong written, verbal, and interpersonal communication skills.</li><li>
Must possess strong supervisory and organizational skills.</li><li>
Demonstrated strong leadership skills.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li></ul></div></li></ul><div><b><br>
Preferred</b></div><ul><li><div><ul><li>
Minimum of 1 year of food service or retail management experience.<ul><li>
Internal candidates should be employed for at least 90 days.</li></ul></li><li>
A current ANSI-approved Food Safety Manager Certification.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li><li>
Basic business math, accounting, computer, analytical, and decision-making skills.</li></ul></div></li></ul><div></div><div><b><br>
Success Factors</b></div><ul><li><b>
Team Leadership:</b> Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.</li><li><b>
Operational Excellence:</b> Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.</li><li><b>
Accountability:</b> Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.</li></ul><div></div><div><b><br>
Work Requirements</b></div><ul><li>
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.</li><li>
Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.</li><li>
Must be available to primarily work second/third shift, weekends, and holidays based on business needs.</li><li>
Must be flexible with the work schedule to assist with the changing needs of the business.</li><li>
Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.</li><li>
Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.</li><li>
Must wear slip-resistant shoes while on duty.</li><li>
Must maintain reliable transportation and consistent, on-time attendance.</li></ul>
Pay Range: USD $16.00 - USD $21.00 /Hr.</div>

Team Leader

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