operations manager

Associated Technologies Pvt. Ltd.

Position SummaryWe are seeking an experienced and results-oriented Assistant Manager &ndash; Operations &amp; Maintenance (O&amp;M) to lead nationwide telecom site maintenance activities and ensure maximum network availability across telecom infrastructure projects. The ideal candidate will be responsible for managing preventive and corrective maintenance, supervising field teams, coordinating with customers and vendors, monitoring SLAs, and ensuring timely resolution of site issues while maintaining the highest standards of quality, safety, and operational excellence.The candidate should have strong technical expertise in telecom site infrastructure, power systems, field operations, and customer management, with the ability to manage multiple teams and projects across Pakistan.Key ResponsibilitiesOperations &amp; Maintenance Management<ul><li>Manage end-to-end Operations &amp; Maintenance (O&amp;M) activities for telecom infrastructure sites across Pakistan.</li><li>Ensure maximum site uptime and network availability by effectively managing preventive and corrective maintenance.</li><li>Monitor site health and ensure compliance with customer SLAs and operational KPIs.</li><li>Develop maintenance schedules and ensure timely execution of preventive maintenance activities.</li><li>Ensure rapid response to site alarms, emergency breakdowns, and critical network issues.</li></ul>Telecom Site Operations<ul><li>Supervise O&amp;M activities for BTS sites, Rooftop Sites, Greenfield Sites, IBS, and Site Sharing infrastructure.</li><li>Monitor telecom equipment, power systems, and site infrastructure to ensure continuous operations.</li><li>Ensure proper functioning of:</li><li>Commercial Power (CP)</li><li>Diesel Generators (DG)</li><li>Solar Power Systems</li><li>Rectifiers</li><li>Battery Banks</li><li>ATS Panels</li><li>Power Distribution Systems</li><li>Air Conditioning Systems</li><li>Tower Infrastructure</li><li>Coordinate equipment replacement, upgrades, and modernization activities.</li></ul>Team &amp; Workforce Management<ul><li>Lead, supervise, and mentor regional O&amp;M engineers, supervisors, technicians, and subcontractors.</li><li>Plan workforce deployment according to project requirements and maintenance schedules.</li><li>Monitor field team performance, productivity, and quality of work.</li><li>Conduct technical training sessions and ensure compliance with company procedures.</li></ul>Customer &amp; Vendor Management<ul><li>Serve as the primary point of contact for customers regarding O&amp;M activities.</li><li>Coordinate with telecom operators, tower companies, vendors, and subcontractors for service delivery.</li><li>Monitor vendor performance and ensure compliance with contractual obligations.</li><li>Conduct regular performance review meetings with field teams and service providers.</li></ul>Project Coordination<ul><li>Coordinate with Project, Civil, Electrical, RF, Transmission, and Commercial teams for smooth project execution.</li><li>Support new site rollouts, site acceptance, and operational handovers.</li><li>Ensure timely completion of customer punch points before final acceptance.</li></ul>Performance Monitoring &amp; Reporting<ul><li>Monitor operational KPIs including:</li><li>Site Uptime</li><li>SLA Compliance</li><li>MTTR (Mean Time to Repair)</li><li>Preventive Maintenance Compliance</li><li>Fault Resolution Time</li><li>Customer Complaints</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Analyze operational trends and recommend continuous improvement initiatives.</li></ul>Documentation &amp; Compliance<ul><li>Maintain maintenance records, service reports, PM checklists, asset records, and technical documentation.</li><li>Ensure compliance with customer standards, SOPs, and company policies.</li><li>Maintain audit-ready documentation for internal and external reviews.</li></ul>Health, Safety &amp; Quality<ul><li>Ensure compliance with HSE standards during all maintenance activities.</li><li>Conduct safety inspections and toolbox talks with field teams.</li><li>Promote a strong safety culture across all operational sites.</li><li>Ensure proper use of PPE and adherence to safety regulations.</li></ul>Required Skills &amp; Knowledge<ul><li>Strong knowledge of Telecom Infrastructure Operations &amp; Maintenance.</li><li>Hands-on experience with BTS site maintenance and telecom field operations.</li><li>Sound knowledge of:</li><li>Commercial Power (CP)</li><li>Diesel Generators (DG)</li><li>Solar Power Systems</li><li>Rectifiers</li><li>Battery Banks</li><li>ATS Panels</li><li>Power Distribution Systems</li><li>Air Conditioning Systems</li><li>Tower Infrastructure</li><li>Experience managing nationwide field teams and subcontractors.</li><li>Strong understanding of telecom O&amp;M KPIs, SLAs, and customer requirements.</li><li>Knowledge of preventive and corrective maintenance planning.</li><li>Experience with telecom operators and infrastructure providers.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>ERP or Maintenance Management System experience will be an added advantage.</li></ul>Qualification<ul><li>Bachelor's Degree in Electrical Engineering, Electronics Engineering, Telecommunications Engineering, or a related engineering discipline.</li><li>OR</li><li>DAE (Electrical/Electronics/Telecom) with extensive relevant experience.Experience</li><li>5&ndash;8 years of relevant experience in Telecom Infrastructure Operations &amp; Maintenance.</li><li>Experience working with telecom operators, tower companies, managed service providers, or telecom infrastructure contractors.</li><li>Experience in nationwide O&amp;M project management will be highly preferred.</li></ul>Behavioral Competencies<ul><li>Strong leadership and team management skills.</li><li>Excellent technical troubleshooting abilities.</li><li>Strong planning and organizational skills.</li><li>Customer-focused mindset with excellent stakeholder management abilities.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong analytical and decision-making capabilities.</li><li>Excellent communication and reporting skills.</li><li>Willingness to travel extensively across Pakistan.</li></ul>Reporting ToOperations Manager / Head of OperationsBenefits<ul><li>Market Competitive Salary</li><li>Medical Coverage (OPD &amp; IPD)</li><li>Annual Performance Bonus</li><li>Paid Leaves</li><li>EOBI / Provident Fund (As per Company Policy)</li><li>Professional Training &amp; Development</li><li>Career Growth Opportunities</li><li>Dynamic and Professional Working Environment</li></ul>Pay: Rs100,000.00 - Rs140,000.00 per monthWork Location: In person

Assistant Manager O&M

indus pipes and fittings

Indus Pipes &amp; Fittings is hiring an experienced and result-oriented Plant Manager to lead and oversee complete manufacturing plant operations. The ideal candidate should have strong experience in plastic pipes, fittings, extrusion, production planning, operations management, and manufacturing processes.The candidate will be responsible for ensuring smooth production flow, operational efficiency, quality standards, cost control, and team performance while maintaining production targets.Key Responsibilities<ul><li>Manage complete plant operations and manufacturing activities</li><li>Monitor production planning and ensure timely output</li><li>Supervise production, maintenance, warehouse, and operational teams</li><li>Ensure efficient utilization of machinery, manpower, and raw materials</li><li>Maintain production KPIs and operational performance</li><li>Control production costs and improve plant efficiency</li><li>Coordinate with procurement, sales, and supply chain departments</li><li>Ensure compliance with quality, safety, and operational standards</li><li>Monitor inventory and raw material availability</li><li>Identify process improvement and productivity enhancement opportunities</li><li>Prepare operational reports and provide updates to management</li></ul>Requirements<ul><li>5&ndash;10+ years of relevant Plant Management experience (mandatory)</li><li>Experience in Plastic, HDPE, MDPE, PVC, UPVC Pipes &amp; Fittings manufacturing preferred</li><li>Strong knowledge of production planning and manufacturing operations</li><li>Experience managing teams and factory workflows</li><li>Strong leadership and decision-making abilities</li><li>Knowledge of maintenance, inventory, and production KPIs</li><li>Excellent communication and problem-solving skills</li><li>Bachelor&rsquo;s degree in Engineering, Operations, Industrial Management, or related field (preferred)</li></ul>Preferred Candidate<ul><li>Experience in pipes, plastics, extrusion, or manufacturing industry</li><li>Hands-on and execution-focused personality</li><li>Able to work under pressure and achieve production targets</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Long-term career development</li><li>Opportunity to work with an expanding manufacturing company</li></ul>Pay: Rs90,000.00 - Rs150,000.00 per monthWork Location: In person

Plant Manager – Manufacturing (Pipes & Fittings)

Walee Technologies

Job Title: Operations InternPosition Type: Internship Education: Bachelor's degree (Fresh Graduates encouraged to apply) Location: I/9-2, Islamabad Duration: 2 MonthsAbout the RoleWe are looking for a motivated and detail-oriented intern to join the team. The intern will support the operational activities of the project and help ensure the timely execution of project deliverables. This is a great opportunity for a fresh graduate to gain hands-on experience in project operations, coordination, and data management within a dynamic team environment.Key Responsibilities<ul><li>Assist the team with day-to-day operational tasks related to the project</li><li>Support documentation processes, including preparing, organizing, and maintaining project records</li><li>Coordinate with internal team members and external stakeholders as needed</li><li>Assist with data management, including data entry, tracking, and reporting</li><li>Support other project-related activities as assigned</li><li>Help improve overall team efficiency, allowing senior staff to focus on critical business objectives</li></ul>Qualifications<ul><li>Bachelor's degree.</li><li>Fresh graduates are encouraged to apply; no prior work experience required</li><li>Strong organizational and multitasking skills</li><li>Good written and verbal communication skills</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Ability to work collaboratively in a team environment</li><li>Attention to detail and a proactive attitude</li></ul>What We Offer<ul><li>Hands-on experience in project operations and coordination</li><li>Mentorship and guidance from an experienced project team</li><li>Opportunity to contribute to meaningful project outcomes</li></ul>Pay: Rs20,000.00 per monthWork Location: In person

Operations Intern

Jamil Sweets

<ul><li>Oversee daily hotel operations to guarantee an outstanding guest experience and smooth service delivery.</li><li>Manage a team of 15 staff members, providing leadership, training, and performance evaluations to maintain high productivity and morale.</li><li>Coordinate and optimize online booking channels such as Airbnb, Expedia, and Booking.com to increase hotel revenue and occupancy rates.</li><li>Develop and implement customer relationship management strategies including guest feedback collection and resolution to enhance guest satisfaction and loyalty.</li><li>Ensure compliance with health and safety regulations through regular risk assessments and staff training programs.</li><li>Prepare and manage emergency response plans to promptly address any crises, ensuring the safety and security of guests and employees.</li><li>Build and maintain strong relationships with corporate clients and business partners to support business development and marketing efforts.</li><li>Monitor financial performance including budgeting, expenses, and revenue generation, striving for profitability and cost efficiency.</li><li>Coordinate maintenance and housekeeping activities to maintain excellent hotel standards and address issues promptly.</li><li>Stay updated with hospitality industry trends and regulations to keep the hotel competitive and compliant.</li><li>Conduct regular staff meetings to communicate goals, updates, and address operational challenges effectively.</li></ul>Pay: From Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Application Question(s):<ul><li>Have you already worked in same capacity for at least 4 to 5 years?</li><li>Have you operationally and administratively managed any executive suite/accommodation before?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Hotel Management: 5 years (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: In person

Hotel Manager ( ZAR Suites Murree)

SAAW LLC

Job Title: E-commerce Growth &amp; Marketplace Manager (Shopify | Ads | Operations)Location: Remote (Based in Jhelum / Islamabad preferred) Work Mode: Remote with occasional in-person meetings when requiredAbout the Role: We are looking for a results-driven E-commerce Growth &amp; Marketplace Manager to oversee and scale our online sales operations. This role is not for a Shopify developer; instead, it focuses on managing Shopify stores, driving sales growth, running performance marketing campaigns, and optimizing overall store operations.Key Responsibilities:<ul><li>Manage and optimize Shopify store performance and product listings</li><li>Run and scale Meta (Facebook/Instagram) Ads and Google Ads campaigns</li><li>Improve product ranking and visibility on Google and marketplaces</li><li>Monitor sales performance and implement growth strategies</li><li>Manage inventory levels and coordinate with warehouse/fulfillment teams</li><li>Analyze data to improve ROAS, conversion rate, and overall profitability</li><li>Work closely with design/content teams for creatives and listing optimization</li><li>Identify opportunities to increase traffic, sales, and customer retention</li></ul>Requirements:<ul><li>Proven experience in Shopify store management</li><li>Strong hands-on experience with Meta Ads and Google Ads</li><li>Understanding of SEO and product ranking strategies</li><li>Experience in e-commerce operations and inventory management</li><li>Strong analytical mindset and performance-driven approach</li><li>Ability to work independently in a remote environment</li><li>Good communication skills for virtual and occasional in-person meetings</li></ul>Preferred Skills:<ul><li>Experience in scaling e-commerce brands</li><li>Knowledge of conversion rate optimization (CRO)</li><li>Familiarity with tools like Google Analytics, Shopify Analytics, Meta Ads Manager</li></ul>What We Offer:<ul><li>Flexible remote working environment</li><li>Opportunity to work on growing e-commerce brands</li><li>Performance-driven growth opportunities</li></ul>If you are passionate about scaling online stores and driving measurable results, we would love to hear from you.Pay: From Rs70,000.00 per monthWork Location: Hybrid remote in Islamabad

E-commerce Growth & Marketplace Manager (Shopify | Ads | Operations)

Kingdom Trip

OPERVANT LLC is a U.S.-based operations support and workforce solutions company providing customer support, call center services, administrative support, recruiting, healthcare support, staffing, and back-office operations.We are searching for a professional and motivated Business Development Executive - Bidding &amp; Proposals to join our growing team. The ideal candidate should have strong English communication skills, excellent research ability, proposal writing experience, and the confidence to identify business opportunities through government contracting platforms, subcontracting channels, LinkedIn, and outreach campaigns.KEY RESPONSIBILITIES<ul><li>Search and identify opportunities on , state procurement portals, and government contracting platforms</li><li>Research and pursue subcontracting opportunities with large government contractors</li><li>Prepare and submit proposals, capability statements, and bid packages</li><li>Conduct outreach to prime contractors, healthcare organizations, staffing firms, corporate clients, and procurement teams</li><li>Generate leads through LinkedIn, email campaigns, and business development efforts</li><li>Build relationships with procurement departments, contracting officers, and decision-makers</li><li>Track RFPs, RFQs, RFIs, and commercial opportunities</li><li>Maintain a pipeline of opportunities and provide weekly progress reports</li><li>Coordinate with management regarding pricing, proposals, and contract requirements</li></ul>REQUIREMENTS<ul><li>Excellent written and spoken English</li><li>Experience in bidding, proposal writing, business development, lead generation, or government contracting</li><li>Familiarity with , LinkedIn, Upwork, Freelancer, Bark, or similar platforms is preferred</li><li>Strong research, communication, negotiation, and follow-up skills</li><li>Ability to work independently and achieve targets</li><li>Professional attitude, punctuality, and willingness to learn</li><li>Must be comfortable working in a hybrid role in Islamabad/Rawalpindi</li></ul>PREFERRED EXPERIENCE<ul><li>Government contracts and procurement</li><li>Federal, state, or local contracting opportunities</li><li>Staffing, healthcare support, call center, or administrative support services</li><li>Prime contractor and subcontractor relationship development</li><li>Proposal writing, capability statement preparation, and bid submissions</li></ul>COMPENSATION AND BENEFITS<ul><li>Starting salary from PKR 50,000 per month</li><li>Performance-based incentives</li><li>Growth opportunity within a U.S.-based company</li><li>Professional training and support</li><li>Opportunity to grow into a Business Development Manager role</li></ul>INTERVIEW PROCESSThe first round interview will be conducted on Zoom. Camera on is mandatory for the interview. Only serious candidates who meet the requirements should applyJoin OPERVANT and build a long-term career with a growing U.S.-based operations support and workforce solutions company focused on growth, performance, professionalism, and excellence.Pay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li> Do you have experience in bidding, proposals, lead generation, or business development?</li><li> Have you used SAM.gov, LinkedIn, Upwork, Freelancer, Bark, or similar platforms?</li><li> Are you available for a hybrid role in Islamabad/Rawalpindi?</li><li> Rate your English communication skills from 1 to 10.</li><li> Are you comfortable working with a U.S.-based company and professional reporting requirements?</li></ul>Work Location: Hybrid remote in Islamabad

Business Development Executive - Bidding & Proposals

92 Real Estate

Role OverviewKey Responsibilities<ul><li>Act as the first point of contact for customers, ensuring that all required visa documents align with the respective mission checklist and informing applicants of any missing items.</li><li>Strictly adhere to the visa application submission process as per the VAF (Visa Application Form) and training guidelines.</li><li>Contribute to achieving and exceeding business revenue targets.</li><li>Ensure completion of all assigned trainings for both self and team members.</li><li>Organize, arrange, and complete documents according to the mission&rsquo;s checklist requirements.</li><li>Promote and upsell Value Added Services (VAS).</li><li>Verify that correct barcodes are properly affixed to passports and related documents.</li><li>Clearly communicate visa fees, service charges, and VAS charges payable in PKR or other accepted currencies.</li><li>Guide applicants through the complete service flow (e.g., form filling, document verification, biometrics).</li><li>Submit Submission Officer (SO) tally reports to the Quality Check (QC) team in a timely manner.</li><li>Ensure vignette room staff process and paste incoming shipments on the same day while maintaining service standards.</li><li>Maintain zero safety incidents within operations.</li><li>Ensure applications are submitted within the defined turnaround time (TAT).</li><li>Maintain complete accuracy in data entry and documentation without errors.</li><li>Deliver high levels of customer satisfaction.</li><li>Ensure all operations comply with established policies and procedures.</li></ul>Biometrics Executive Responsibilities<ul><li>Provide professional and courteous customer service by promptly greeting and assisting applicants.</li><li>Verify applicant identity against passport details to prevent impersonation.</li><li>Confirm that fees have been paid and validate the cashier&rsquo;s stamp on the ICR (Income cum Receipt) slip.</li><li>Stamp &ldquo;Biometrics Done&rdquo; on the ICR and provide a copy to the applicant.</li></ul>Quality Check and Back-End Executive Responsibilities<ul><li>Manage live backend operations including quality checks, data entry, QC verification, scanning, uploading, and CD burning.</li><li>Collect applications from biometric booths on an hourly basis.</li><li>Review applications against mission checklists, ensuring required documents are attached and unnecessary ones are not included.</li><li>Verify that documents are properly arranged according to mission requirements.</li><li>Follow all mission-specific backend procedures accurately.</li><li>Ensure all documents are scanned completely and correctly as per guidelines.</li></ul>Indicative KRAs / Budgetary and Revenue Responsibilities<ul><li>Meet productivity targets as defined in team KPIs.</li><li>Achieve customer satisfaction goals and minimize complaints as per KPI standards.</li><li>Maintain adherence to turnaround time (TAT) targets.</li><li>Attend and complete all training programs scheduled by the Management .</li><li>Monitor and reduce errors by maintaining an error log.</li><li>Update and track productivity and VAS conversion metrics daily.</li><li>Achieve all assigned KPI targets consistently.</li><li>Ensure required customer surveys are completed and targets are met.</li></ul>Key Interactions Within &amp; Outside Gerry's Visa<ul><li>Applicants</li><li>Head of Operations</li><li>Vendors</li><li>Regional Manager</li><li>Internal Gerry&rsquo;s Visa Employees</li><li>IT &amp; HR Department</li><li>Logistics Team</li><li>VFS Global</li><li>Auditors</li></ul>Competencies / Personal AttributesOrganizational Competencies<ul><li>Quality and Service Orientation</li><li>Teamwork and Collaboration</li><li>Diversity Sensitivity</li><li>Personal and Professional Development</li><li>Result-Oriented Approach</li><li>Communication Skills</li><li>Networking</li><li>Leadership</li></ul>Functional Competencies<ul><li>Strong English communication skills (verbal and written)</li><li>People management abilities</li><li>Problem-solving and multitasking skills</li><li>Self-motivated and self-driven attitude</li><li>Effective time management</li></ul>Experience &amp; Skills<ul><li>Prior experience in customer service is preferred</li><li>Basic computer knowledge</li><li>Proficiency in MS Office with good typing speed</li><li>Ability to handle customer queries and complaints effectively</li><li>Capability to improve processes and enhance productivity and cost efficiency</li></ul>Education &amp; Qualifications<ul><li>Preferred: Graduate or equivalent qualification</li></ul>Pay: Rs20,000.00 - Rs25,000.00 per monthApplication Question(s):<ul><li>Are you okay wearing uniform ? </li><li>Are you Graduated ? </li></ul>Work Location: In person

Customer Experience Representative Intership

Explore 46+ Operations manager in Islamabad this July. Find roles across top companies and apply now to boost your career.