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operations manager

AIO App Inc

<div>Position Title: Systems &amp; Operations Manager
Location: Islamabad (Onsite)
About the Role:
AIO runs on a set of internally built systems &mdash; HubSpot workflows, a Claude-powered Inventory Management System, a custom internal reporting tool, and a growing set of operational automations. These systems are the connective tissue between sales, support, billing, and engineering. They need an owner.
As Systems &amp; Operations Manager, you will own, maintain, and improve these platforms. This is a technical role with a strong operational lens: you need to understand how the business works in order to build the systems that make it run better.
What will your responsibilities be?
HubSpot Architecture &amp; Maintenance
<ul><li>Own HubSpot as the system of record for AIO's customer-facing operations: marketing, sales, billing, support, and Jira escalation workflows
 </li></ul><ul><li>Maintain and improve the existing workflow architecture &mdash; understanding what each workflow does, why it was built, and how it fits the broader process
 </li></ul><ul><li>Build new workflows and reporting capabilities as AIO's processes evolve
 </li></ul><ul><li>Serve as the internal HubSpot expert and the first escalation point for workflow issues across teams
</li></ul>Claude-Powered Internal Tools
<ul><li>Maintain and improve the Inventory Management System built on Claude &mdash; including infrastructure on Vercel and GitHub
 </li></ul><ul><li>Maintain and improve the internal Hub Reporting tool also built on Claude
 </li></ul><ul><li>Build new AI-assisted operational tools as the business identifies new needs
 </li></ul><ul><li>Ensure reliability, uptime, and documentation for all internally built systems
</li></ul>Process Digitization &amp; Workflow Automation
<ul><li>Translate operational processes into structured, system-enforced workflows &mdash; reducing manual handoffs and human error
 </li></ul><ul><li>Work cross-functionally with the US operations team, sales, and support to identify friction points and build tooling that removes them
</li></ul><ul><li>Document all systems, workflows, and integrations so that institutional knowledge is captured and transferable
</li></ul>Reporting &amp; Data Visibility
<ul><li>Build and maintain reporting dashboards in HubSpot and internal tools that give leadership real-time visibility into team capacity, deployment SLAs, and customer health
 </li></ul><ul><li>Ensure data integrity across systems &mdash; proactively identifying and resolving inconsistencies between HubSpot, inventory tools, and other platforms</li></ul>
What are we looking for and what does it require to be the right fit for this role?
<ul><li>3+ years experience in a systems, operations, or technical operations role
</li></ul><ul><li>Deep, hands-on HubSpot experience &mdash; workflows, pipelines, reporting, and integrations. This is a hard requirement, not a nice-to-have
</li></ul><ul><li>Demonstrated experience building with AI tools, ideally including Claude, OpenAI, or similar LLM APIs</li></ul>
<ul><li>Comfort with Vercel, GitHub, and modern web deployment infrastructure
</li></ul><ul><li>A systems thinker who can look at a manual process and see a better-automated version of it
</li></ul><ul><li>Strong documentation discipline &mdash; you leave things better documented than you found them
</li></ul><ul><li>Able to work effectively with a US-based operations team across time zones
</li></ul><ul><li>Restaurant industry or hospitality tech context is a plus but not required</li></ul>
What this is not
This is not a pure engineering role, and it is not a traditional business analyst role. It sits deliberately between the two. You need to be technical enough to build and maintain production systems, and operationally literate enough to understand the business problems those systems are solving.
Why Join AIO?
Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
We are laser focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class, up-and-coming Silicon Valley funded startup.</div>

Systems & Operations Manager

Clean and Green Services

Location: I-9, Islamabad (On-Site) Salary: PKR 40,000 &ndash; 50,000 per month Working Hours: 9:00 AM &ndash; 6:00 PM Off Days: Rotating Weekly OffAbout the RoleWe are seeking a motivated and detail-oriented Assistant Manager Operations to support and oversee daily operational activities, field operations, procurement, inventory management, fleet coordination, and client relationships. The ideal candidate will be responsible for ensuring smooth branch operations and maintaining high service standards.Key Responsibilities<ul><li>Oversee daily operational and administrative activities.</li><li>Conduct site visits and monitor ongoing projects and field operations.</li><li>Identify operational challenges and implement timely solutions.</li><li>Coordinate with clients to address concerns and ensure service satisfaction.</li><li>Supervise operational teams and monitor staff performance.</li><li>Manage procurement processes and vendor coordination.</li><li>Maintain inventory records and oversee store operations.</li><li>Manage company vehicles, maintenance schedules, and compliance requirements.</li><li>Monitor attendance, overtime records, and workforce productivity.</li><li>Prepare operational reports and updates for management.</li><li>Ensure compliance with company policies, procedures, and safety standards.</li></ul>Requirements<ul><li>Bachelor's Degree in Business Administration, Management, or a related field.</li><li>2&ndash;4 years of experience in Operations, Administration, Field Coordination, or a similar role.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and problem-solving abilities.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Experience in client coordination and field operations is preferred.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional growth and career development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Hands-on exposure to operations management and client handling.</li></ul>Interested candidates are encouraged to apply with their updated CV.Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Assistant Manager Operations - onsite

Sparc Digital Solutions

Job Title: Team Manager (Female)Location: SPARC Digital Solution AgencyTimings: Night Shift &mdash; 7:00 PM to 3:00 AMAbout the RoleSPARC Digital Solution Agency is looking for a confident and professional Female Team Manager to join our growing team in Bahria Town Phase 6, Islamabad. The ideal candidate should have strong leadership abilities, excellent communication skills, and hands-on experience managing CRM systems and team operations.This role is ideal for someone who can effectively manage daily workflow, divide tasks among team members, monitor performance, and maintain smooth communication within the organization.ResponsibilitiesManage and supervise daily team operationsAssign and divide tasks efficiently among team membersMonitor team performance and ensure deadlines are metMaintain and update CRM systems regularlyCoordinate with management regarding project progressConduct follow-ups and ensure smooth workflow managementHandle client communication professionallySupport team motivation and productivityPrepare reports and maintain operational recordsRequirementsStrong Knowlage of Digital MarketingLead and develop the teamStrong grip on handling International ClientGood Communication skillsPrior Agency experience as a team lead ManagerFemale candidate preferredMinimum 1&ndash;2 years of experience in team management or CRM handlingStrong command of spoken and written EnglishExcellent communication and leadership skillsGood organizational and task management abilitiesAbility to work in a professional office environmentProficient in CRM software and MS OfficeWhat We OfferAttractive salary packageMonthly performance bonuses &amp; incentivesFriendly and professional work environmentCareer growth opportunitiesSupportive management teamJob TypeFull-timeShiftNight Shift (7:00 PM &ndash; 3:00 AM)LocationBahria Town Phase 6, IslamabadApply NowInterested candidates can apply through Indeed or send their updated CV directly to the HR department.Work Location: In person

Team Manager

BizKon Consulting

We&rsquo;re Hiring &ndash; Be Part of a Growing iGaming Team!Do you have the passion to redefine the world of gaming?Do you have the creativity, talent, and drive to shape the future of the iGaming industry?If you&rsquo;re ready to turn bold ideas into exciting gaming experiences and thrive in a fast-paced, innovative environment &mdash; then this is your opportunity to be part of something extraordinary.We&rsquo;re Hiring &ndash; Be Part of a Growing iGaming Team!Our client a leading iGame Developer is looking for talented and passionate professionals to join our dynamic iGaming team for the following open positions;Open Positions: 1- iGaming Operations Executive 2- Motion Graphics Designer 3- Player Support Specialist 4- Animation DesignerWhat We&rsquo;re Looking For:<ul><li>Passion for gaming, digital entertainment, and creativity</li><li>Ability to work in a fast-paced and performance-driven environment</li><li>Relevant experience in iGaming, gaming, digital media, or customer support is preferred</li><li>Strong communication and teamwork skills</li></ul>What We Offer:<ul><li>Competitive salary packages</li><li>Professional growth opportunities</li><li>Creative and collaborative work environment</li><li>Opportunity to work on exciting international gaming projects</li></ul>If you&rsquo;re ready to grow your career in the exciting world of iGaming, we&rsquo;d love to hear from you!Apply Now at mang.hrd@gmail.com Location: Islamabad#iGaming #GamingJobs #MotionGraphics #Animation #Gaming #GameDev #NowHiring #TechCareers #Innovation #JoinUs #CustomerSupport #Operations #LinkedInJobs hashtag #ITJobs #LetsConnectWork Location: In person

iGaming Operations Executive– Motion Graphics Designer– Player Support Specialist

Virtelligence

Hiring: Finance Manager / Senior Financial Analyst &ndash; US PayrollI-10/3, Islamabad (Onsite)Night Shift | 7:00 PM &ndash; 4:00 AMVirtelligence Inc.Virtelligence Inc. is hiring a detail-oriented Finance Manager / Senior Financial Analyst to support our U.S. payroll and finance operations. We are looking for professionals experienced in US payroll, financial reporting, reconciliations, invoicing, and accounting operations within fast-paced IT/SaaS environments.Key Responsibilities✔ Manage US payroll processing &amp; reporting✔ Handle reconciliations, invoicing, and month-end closing✔ Maintain financial records in QuickBooks Online✔ Prepare financial reports and business insights✔ Coordinate with internal teams for compliance &amp; accuracyRequirementsStrong knowledge of US payroll processesExpertise in QuickBooks Online &amp; MS ExcelIT / Software house background preferredStrong analytical &amp; English communication skillsPreferred: Paylocity experience, C2C accounting knowledge, ACCA/CMA/CA qualifiedWhy Join Us?Exposure to international finance operationsProfessional growth opportunitiesDynamic and structured work environmentApply at: mkhan@virtelligence.comWork Location: In person

Finance Manager / Senior Financial Analyst – US Payroll

PTCL.Official

<div>
 
 
 ARE YOU READY TO RISE WITH PTCL GROUP
 
 
 
 
 
 
 We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation &amp; Change Management.
 
 
 
 
 
 
 PTCL Group actively cultivates an inclusive &amp; diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability
 
 .
 
 
 
 
 
 
 PTCL Group Vision &amp; Values:
 
 
 
 
 
 
 With a clear vision to become the largest technology player and champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:
 
 
 
 
 <ul>
 <li>
 Be Resilient
 </li>
 <li>
 Think Big
 </li>
 <li>
 Win Every Battle
 </li>
 <li>
 Value Success
 </li>
 </ul>
 
 
 
 
 
 IN THIS ROLE YOU WILL:
 
 
 
 
 
 
 Responsible for leading the design, delivery, and continuous improvement of managed security services and network security operations across enterprise and client environments. The role ensures secure, scalable, and compliant network infrastructures by overseeing security architecture, incident response, SOC integration, and service delivery excellence.
 
 
 
 
 
 
 HOW CAN YOU EXPRESS YOUR TALENT:
 
 
 
 
 
 <ul>
 <li>
 Lead end-to-end managed security services, ensure SLA adherence, oversee SOC coordination, and maintain high service quality across clients.
 </li>
 <li>
 Design and review secure network architectures, including firewalls, segmentation, VPNs, and cloud (VMware) environments.
 </li>
 <li>
 Oversee incident response, escalation handling, root cause analysis, and continuous improvement of SOC playbooks and detection use cases.
 </li>
 <li>
 Ensure adherence to ISO, PCI DSS, CSA standards; manage audits, risk assessments, and regulatory requirements.
 </li>
 <li>
 Manage client relationships, conduct service reviews, provide reporting, and act as an escalation point for major issues.
 </li>
 <li>
 Drive process improvements, mentor teams, optimize tools (SIEM, monitoring), and enhance overall MSSP and network security capabilities.
 </li>
 </ul>
 
 
 
 
 
 WHAT YOU NEED TO BE SUCCESSFUL:
 
 
 
 
 Qualification:
 
 
 
 
 
 
 
 Education:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Security, Cybersecurity, or a related field. (Master&rsquo;s degree in Cybersecurity, Information Technology is preferred).
 </li>
 </ul>
 
 
 
 
 
 Technical Competency:
 
 
 
 
 
 <ul>
 <li>
 Relevant vendor-specific certifications (Fortinet, Cisco, Palo Alto, etc.)
 </li>
 <li>
 Deep understanding of the cybersecurity landscape, particularly within the MSP/MSSP partner ecosystems.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.
 
 
 
</div>

Senior Manager MSSP

Mobilink Bank

<div>
 
 
 Department:
 
 Digital Banking
 
 
 
 Bank Grade:
 
 OG-I
 
 
 
 
 
 Reports To:
 
 Head of Digital Banking
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 
 
 
 What is Product Manager &ndash; Digital Banking - MMBL
 
 
 
 
 
 
 The Product Manager &ndash; Digital Banking is responsible for designing, enhancing, and managing digital banking products across mobile app, internet banking, and internal digital channels. The role focuses on translating business and customer needs into well-defined digital features, working closely with business, technology, operations, risk and compliance teams to deliver secure, scalable, and customer-friendly solution
 
 
 
 
 
 
 What Product Manager &ndash; Digital Banking Does
 
 
 
 
 
 <ul>
 <li>
 Own assigned digital banking products and features throughout their lifecycle, from ideation to post-launch optimization.
 </li>
 <li>
 Contribute to the digital banking roadmap in alignment with the bank&rsquo;s digital transformation strategy and business objectives.
 </li>
 <li>
 Identify opportunities to digitize manual processes and enhance customer journeys across digital channels. Define product goals, success metrics, release plans, and feature priorities.
 </li>
 <li>
 Gather and analyze requirements from business, operations, risk, compliance, and other stakeholders.
 </li>
 <li>
 Translate business requirements into Product Requirement Documents (PRDs), user stories, process flows, and functional specifications.
 </li>
 <li>
 Design end-to-end digital customer journeys, including exception handling and edge-case scenarios.
 </li>
 <li>
 Collaborate with UX/UI teams to develop intuitive, customer-centric digital experiences.
 </li>
 <li>
 Work closely with technology and engineering teams to ensure timely and accurate product delivery.
 </li>
 <li>
 Manage, prioritize, and maintain the product backlog in line with business priorities.
 </li>
 <li>
 Participate in Agile ceremonies, including backlog grooming, sprint planning, reviews, and retrospectives.
 </li>
 <li>
 Provide functional guidance and clarifications to development teams throughout the implementation lifecycle.
 </li>
 <li>
 Coordinate and support User Acceptance Testing (UAT), pilot launches, and production deployments.
 </li>
 <li>
 Act as the primary liaison between business, technology, operations, risk, compliance, and other stakeholders.
 </li>
 <li>
 Ensure alignment on project scope, timelines, deliverables, and responsibilities across all teams.
 </li>
 <li>
 Present product updates, demonstrations, progress reports, and recommendations to internal stakeholders.
 </li>
 <li>
 Ensure all digital products and features comply with SBP regulations, internal policies, AML requirements, and information security standards.
 </li>
 <li>
 Coordinate reviews and approvals with Risk, Compliance, Legal, and Information Security functions.
 </li>
 <li>
 Maintain complete and accurate documentation to support audits, governance reviews, and regulatory requirements.
 </li>
 <li>
 Monitor key digital performance indicators, including adoption, engagement, transaction success rates, drop-offs, and turnaround times.
 </li>
 <li>
 Analyze customer feedback, complaints, operational issues, and performance trends to identify improvement opportunities.
 </li>
 <li>
 Drive continuous product enhancements to improve customer experience, operational efficiency, and business outcomes.
 </li>
 <li>
 Support the development and maintenance of SOPs and operational procedures for digital products and processes.
 </li>
 <li>
 Coordinate training and knowledge transfer sessions for call center, branch, operations, and support teams.
 </li>
 </ul>
 
 Ensure operational readiness and seamless transition of new features and products to business-as-usual operations.
 
 
 
 
 
 
 What are we looking for and what does it take to be Product Manager &ndash; Digital Banking - MMBL?
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, Information Technology, or a related field.
 </li>
 <li>
 3&ndash;6 years of experience in product management, digital banking, fintech, or technology-driven roles.
 </li>
 <li>
 Hands-on exposure to digital banking channels, including mobile banking applications, internet banking platforms, APIs, and core banking systems.
 </li>
 <li>
 Strong understanding of digital product development lifecycles and customer-centric product management practices.
 </li>
 <li>
 Experience working with cross-functional teams, including technology, operations, business, and compliance stakeholders.
 </li>
 <li>
 Knowledge of Agile methodologies and experience working in Agile delivery environments is preferred.
 </li>
 <li>
 Familiarity with banking regulations, compliance requirements, and risk management practices is an advantage.
 </li>
 <li>
 Experience working within a regulated financial services environment will be considered a plus.
 </li>
 <li>
 Strong analytical, problem-solving, communication, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Product Manager – Digital Banking

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