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marketplace operations manager Jobs in Islamabad

marketplace operations manager

operations manager

Edge

<div>
 
 
 About Edge
 
 
 
 At Edge, we&rsquo;re building a global talent ecosystem that makes hiring, training, and scaling effortless for high-compliance industries such as healthcare, insurance, and dentistry. By combining recruitment, upskilling, automation, and analytics, we connect world-class professionals with forward-thinking organizations to drive growth and performance.
 
 
 With offices in the U.S., Pakistan, Peru, and Costa Rica, and a rapidly expanding global network, we&rsquo;re redefining how modern workforces are built. If you&rsquo;re driven by innovation, growth, and the pursuit of excellence, Edge is where you&rsquo;ll thrive &mdash; shaping the future of work alongside a high-performance, global team.
 
 
 
 
 
 
 Role Overview
 
 
 
 The
 
 Marketplace Operations Manager
 
 is responsible for building and scaling the operational backbone of the talent marketplace &mdash; ensuring seamless pre-sale and post-sale execution that delivers exceptional customer experience and high-quality talent placements.
 
 
 This role combines strategic process design with hands-on operational leadership. The Manager will establish
 
 best-in-class systems, SOPs, and SLAs
 
 to drive efficiency, consistency, and accountability across the entire talent lifecycle &mdash; from acquisition and onboarding to long-term retention.
 
 
 The position demands a data-driven and people-focused leader who can:
 
 <ul>
 <li>
 Build and optimize infrastructure for
 
 operational visibility and auditability
 
 , ensuring that every stage of the talent journey is measurable and improvable.
 </li>
 <li>
 Launch and iterate on initiatives that
 
 improve Initial Match Quality (IMQ)
 
 and enhance
 
 talent retention
 
 across markets.
 </li>
 <li>
 Lead and develop a
 
 multi-market operations and enablement team
 
 , fostering collaboration with Product, Sales, and Customer Success to ensure cross-functional alignment and service excellence.
 </li>
 </ul>
 
 Ultimately, the Marketplace Operations Manager will be the
 
 engine of operational quality
 
 &mdash; translating strategy into repeatable systems that scale efficiency, elevate customer satisfaction, and strengthen Edge&rsquo;s marketplace reputation.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Building pre-sale &amp; post- sale operational efficiency infrastructure to ensure best quality services to the customer for their talent hiring
 </li>
 <li>
 Introducing &amp; leading best practices to ensure high Initial Match Quality
 </li>
 <li>
 Building trackability &amp; audit mechanisms across the stages of talent journey
 </li>
 <li>
 Introducing and launching initiatives to improve talent retention
 </li>
 <li>
 Managing a team of operations leads &amp; talent enablement leads across multiple markets
 </li>
 <li>
 Building and maintaining SLAs &amp; SOPs around the cross-functional collaboration and initiatives
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Qualifications:
 
 
 <ul>
 <li>
 Background in tech marketplaces/start-ups - ideal
 </li>
 <li>
 Experience in Operations, Supply Operations, Sales operations, category management
 </li>
 <li>
 Prior experience in leading teams &amp; driving business &amp; operational efficiencies
 </li>
 <li>
 Problem solving &amp; strategic thinking
 </li>
 <li>
 Data driven mindset to make sense of the complex problems and to arrive at informed decisions
 </li>
 <li>
 Good communication - understanding the business needs, articulating &amp; communicating to the teams to drive collaboration &amp; impact
 </li>
 <li>
 Experience in managing multiple stakeholders across the functions
 </li>
 <li>
 Experience and understanding of predicting and mitigating churn
 </li>
 <li>
 4-7 years of experience
 </li>
 <li>
 Bachelor degree from a reputable institution
 </li>
 <li>
 Proficiency in Salesforce, Excel/Google Sheets is required
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 Edge Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members &mdash; regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
 
 
 We encourage applicants from underrepresented backgrounds to apply and become part of a company that values ideas, perspectives, and people equally.
 
 
 
</div>

Marketplace Operations Manager

Jacked Nutrition

Job Title: Retail Operations ManagerDepartment: Retail / OperationsReports To: Head of Operations / Director OperationsLocation: Multi-location (Retail Outlets)Salary Range: PKR 50,000 &ndash; 200,000 (based on experience &amp; scale)Experience Required: 10&ndash;12 years (multi-outlet retail operations)Job SummaryThe Retail Operations Manager is responsible for managing and optimizing the performance of 8&ndash;10 retail outlets, ensuring operational efficiency, sales growth, compliance, and consistent customer experience. The role requires a seasoned retail professional with strong leadership skills and extensive hands-on experience in multi-store operations.Key Responsibilities-Retail Operations &amp; Compliance-Oversee daily operations of 8&ndash;10 retail outlets.-Ensure adherence to company SOPs, operational policies, and brand standards.-Conduct regular outlet audits and ensure zero non-compliance.-Sales &amp; Business Performance-Drive monthly and annual sales targets across all outlets.-Monitor KPIs including sales, footfall, conversion, and profitability.-Coordinate promotions and sales initiatives with marketing teams.People &amp; Team Management-Lead and manage store managers and outlet teams.-Ensure staffing, shift planning, attendance, and discipline.-Conduct performance reviews, coaching, and corrective actions.-Support HR in recruitment, onboarding, and training.Inventory &amp; Cost Control-Oversee inventory planning, stock replenishment, and controls.-Minimize stock losses, damages, and pilferage.-Coordinate with warehouse and procurement teams.-Customer Experience &amp; Brand Standards-Maintain high customer service standards across outlets.-Handle escalated customer complaints professionally.-Ensure visual merchandising and brand consistency.Reporting &amp; Process Improvement-Prepare daily, weekly, and monthly operational reports.-Identify gaps and implement process improvements.-Support rollout of new systems, tools, or SOPs.Required Qualifications &amp; Experience-10&ndash;12 years of experience in retail operations.-Proven experience managing 8&ndash;10 retail outlets simultaneously.-Bachelor&rsquo;s degree in Business Administration, Management, or related field.-Strong understanding of retail KPIs, inventory, and compliance.-Experience with POS systems, ERP, or retail management software.Skills &amp; Competencies-Strong leadership and team management skills.-Excellent operational and analytical abilities.-Decision-making and problem-solving mindset.-Strong communication and coordination skills.-High level of discipline, ownership, and accountability.-Willingness to travel across outlet locations.Key Performance Indicators (KPIs)-Sales growth and outlet profitability-Audit and compliance score-Inventory accuracy and shrinkage control-Staff retention and productivity-Customer satisfaction and service qualityIdeal For:Retail professionals who have scaled and managed multiple outletsLeaders who are hands-on and execution-focusedCandidates comfortable managing operations under pressureHow to Apply:Interested candidates apply via IndeedJob Type: Full-timeWork Location: In person

Retails Operations Manager

FulfillKaro

Job Opening: Telesales ExecutiveFulfillKaro is hiring a confident and results-driven Telesales Executive to join our team. The role focuses on customer communication, lead follow-ups, and closing sales efficiently.Requirements:<ul><li>Excellent communication and persuasion skills</li><li>Bachelor&rsquo;s degree (required)</li><li>Strong follow-up and customer handling ability</li><li>Courier or logistics experience is a plus</li><li>Target-oriented, professional, and self-motivated</li></ul>Salary: Competitive, based on experience and skillsLocation: Khanna Pul Interested candidates may WhatsApp their CV/details at 0336-8882734.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Operations Manager

Pentagon Food Group

Job Title: Fund Manager (Stock Broker Operations Manager)Company: The Pentagon Food GroupLocation: Bahria Town Phase 7, Rawalpindi.Job Type: Full-TimeTime: 10:00AM-07:00PM (Monday-Friday)Job SummaryThe Fund Manager (Stock Broker Operations Manager) will be responsible for overseeing and managing all brokerage operations to ensure timely and accurate execution of trades across multiple asset classes. This individual will serve as the primary liaison between the company and leading brokerage firms such as Arif Habib Brokerage and AKD Securities, ensuring seamless communication and operational efficiency. The role is integral to the organization&rsquo;s trading and investment activities, supporting compliance, risk management, and process optimization across Pakistan&rsquo;s capital markets while aligning with the group&rsquo;s global market including US, UK, MENA, China and Pakistan.Key Responsibilities<ul><li>You will oversee and manage all brokerage operations, ensuring timely and accurate execution of trades across multiple asset classes.</li><li>You will act as the primary liaison between the company and brokerage firms, maintaining strong relationships and ensuring seamless communication.</li><li>You will allocate and manage investment funds in Pakistan&rsquo;s local capital market through leading brokerage firms such as Arif Habib Brokerage and AKD Securities.</li><li>You will monitor daily trade activities, reconcile transactions, and ensure compliance with internal controls and regulatory requirements.</li><li>You will prepare detailed operational reports, including trade summaries, settlement status, and performance metrics, for senior management review.</li><li>You will identify operational risks and implement mitigation strategies to safeguard the company&rsquo;s interests.</li><li>You will continuously evaluate and improve operational processes to enhance efficiency and reduce errors.</li><li>You will ensure proper documentation and record-keeping for all brokerage activities, including approvals and compliance checks.</li><li>You will resolve operational issues promptly, coordinating with internal teams and external partners to maintain service excellence.</li><li>You will stay updated on market regulations, trading guidelines, and industry best practices to ensure full compliance.</li><li>You will support audits and regulatory inspections by providing accurate and timely information.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Business Administration, or related field.</li><li>Minimum 5&ndash;7 years of experience in brokerage operations, trade settlement, or capital market operations.</li><li>Strong knowledge of Pakistan&rsquo;s capital markets, trading systems, and regulatory frameworks (SECP, PSX, NCCPL, CDC).</li><li>Excellent analytical, problem-solving, and organizational skills.</li><li>Proficiency in MS Office and brokerage management tools.</li><li>Strong communication and stakeholder management abilities.</li><li>Ability to work under pressure and meet tight deadlines.</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Fund Manager (Stock Broker Operations Manager)

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Team
 
 
 
 Our Information Security team is at the forefront of protecting Careem's digital ecosystem. The Cybersecurity Operations function is responsible for building and operating advanced detection, monitoring, and incident response capabilities that ensure our super app, services, and data remain secure from evolving threats.
 
 
 
 About The Role
 
 
 
 We are looking for a
 
 Senior Cybersecurity Operations Engineering Manager
 
 to join our Information Security team. This is a critical role where you will lead the architecture and evolution of our security operations and incident response systems. You&rsquo;ll be a hands-on expert designing threat detection strategies, developing incident response playbooks, and ensuring end-to-end monitoring across our platforms.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build and mentor a world-class team of security analysts and engineers, fostering a culture of continuous learning, innovation, and proactive defense.
 </li>
 <li>
 Champion the use of automation and orchestration (SOAR) to streamline incident response, reduce manual toil, and accelerate threat detection. If it&rsquo;s repetitive, you'll find a way to automate it.
 </li>
 <li>
 Leverage machine learning and AI to elevate our threat detection capabilities, moving beyond simple rules to predict and prevent sophisticated attacks. You&rsquo;ll turn our data into our most powerful security weapon.
 </li>
 <li>
 Develop and implement proactive threat hunting strategies. You won&rsquo;t wait for an alert; you'll actively seek out vulnerabilities and adversaries Define the long-term vision and roadmap for our Cyber Fusion Center, ensuring our capabilities scale with the explosive growth of our Super App. You'll manage our security tools, technologies, and strategy like a true CEO of the Cyber Fusion Center.
 </li>
 <li>
 Break down silos between our engineering, IT, legal, and fraud teams. You will integrate these functions into our daily operations to ensure security is baked into everything we do, from development to response.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 A minimum of 10 years of experience in cybersecurity, with at least 5 years in a leadership role.
 </li>
 <li>
 You've led a Security Operations team or similar Cyber Fusion Center before and have a track record of building and managing high-performing talent.
 </li>
 <li>
 Deep expertise in SIEM, EDR, network security, cloud security, and threat intelligence platforms. You know your way around modern security stacks.
 </li>
 <li>
 A genuine passion for automation and a strong understanding of how to implement it to create efficiencies. Experience with SOAR platforms is a huge plus.
 </li>
 <li>
 You're excited by the potential of AI/ML in cybersecurity and have experience or ideas on how to apply it to real-world security challenges.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Senior Cybersecurity Operations Engineering Manager

Aqcha Restaurant (E-11)

Job Title: Operations Manager Company: Oriental City Home International Hotel (SMC-Private) Limited, F-8 Markaz, IslamabadOriental City Home International Hotel (SMC-Private) Limited is seeking a highly organized and experienced Operations Manager to oversee daily hotel operations and ensure efficiency, service excellence, and compliance with company standards.The ideal candidate will be responsible for managing operational processes, coordinating with department heads, and improving overall performance while maintaining high guest satisfaction.Position Overview: We are seeking an experienced Operations Manager to oversee the day-to-day operations of all departments within the hotel and bring guests and customers from different organizations. The Operations Manager will work closely with the General Manager to optimize hotel operations, enhance guest satisfaction, and foster relationships with organizations to drive business growth.Responsibilities:<ul><li>Oversee the day-to-day operations of all hotel departments, including hotel, caf&eacute;, restaurant, Health Club, and others, to ensure seamless coordination and efficiency.</li><li>Collaborate with department heads to develop and implement operational strategies that maximize efficiency, productivity, and guest satisfaction.</li><li>Ensure compliance with company standards, policies, and procedures to maintain high-quality service and uphold the hotel's reputation.</li><li>Monitor and analyze financial performance, identify areas for improvement, and implement cost-effective measures to optimize profitability.</li><li>Lead, motivate, and inspire staff to deliver exceptional service and uphold the hotel's commitment to excellence.</li><li>Foster a positive work culture and provide guidance and support to team members to facilitate their professional development and growth.</li></ul>Qualifications and Requirements:<ul><li>Minimum of 3 years of hotel operations management experience in Islamabad, preferably with experience in a reputable large-scale hotel.</li><li>Education should be minimum Bachelors.</li><li>Proven track record of leadership and success in managing hotel operations and delivering exceptional guest experiences.</li><li>Strong communication, interpersonal, and leadership skills, with the ability to effectively collaborate with diverse teams.</li><li>Ability to multitask, prioritize, and problem-solve in a fast-paced environment, while maintaining composure under pressure.</li><li>Demonstrated commitment to excellence, integrity, and accountability, with a passion for delivering memorable guest experiences.</li><li>Competitive salary package offered, commensurate with experience.</li></ul>Note:Candidates with previous experience in hotel business are encourage to apply.How to Apply: If you meet the above qualifications and are ready to take on this exciting opportunity, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the position to hr@pkorient.com. We look forward to hearing from you!Also You can send your resume through WhatsApp: 0320-3250436 with text &quot;Application for Job-Operation's Manager&quot;.Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Hospitality: 3 years (Required)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Operation Manager

Naveed Caterers & Event Management

Job Title: Outdoor Catering Kitchen Operations ManagerJob Summary: We are seeking a senior Kitchen Operations Manager to lead large-scale outdoor catering kitchen operations. This is not a chef or cooking role. The position requires a professional who has headed kitchen operations in flight catering, institutional catering, industrial kitchens, hotel banquets, or central production units, with strong command over HACCP, ISO, and food &amp; hygiene safety standards.Key Responsibilities:Kitchen Operations &amp; Execution<ul><li>Own end-to-end kitchen operations for outdoor catering events</li><li>Convert event requirements into production plans, workflows, and timelines</li><li>Manage kitchen layout, equipment placement, setup, and dismantling at event sites</li><li>Ensure seamless coordination between production, logistics, and service teams</li></ul>People, Process &amp; Discipline<ul><li>Lead and manage kitchen supervisors, cooks, helpers, and contractual labor</li><li>Define duty rosters, shift plans, and task allocations</li><li>Enforce SOPs, hygiene protocols, and operational discipline</li><li>Act as the final authority for all kitchen operational matters on-site</li></ul>Food Safety, Hygiene &amp; Compliance<ul><li>Implement and monitor HACCP-based food safety systems</li><li>Ensure compliance with ISO standards (ISO 22000 / ISO 9001 where applicable)</li><li>Maintain temperature controls, storage standards, cross-contamination prevention</li><li>Conduct hygiene audits, checklist reviews, and corrective actions</li><li>Train kitchen teams on food safety, hygiene, and SOP adherence</li></ul>Planning, Cost &amp; Control<ul><li>Plan raw material requirements in coordination with procurement and stores</li><li>Control food cost, yield, portioning, and wastage</li><li>Ensure inventory accountability before, during, and after events</li><li>Prepare post-event consumption, wastage, and variance reports</li></ul>Coordination &amp; Stakeholder Management<ul><li>Coordinate closely with event managers and senior management</li><li>Handle high-pressure, time-critical operations independently</li><li>Resolve on-ground operational and compliance issues in real time</li></ul>Mandatory Background &amp; Experience:<ul><li>Must have worked in a Head / Managerial Kitchen Operations role</li><li>Must have hands-on experience implementing HACCP and ISO food safety systems</li><li>Acceptable backgrounds include:</li><li>Flight catering operations</li><li>Institutional or industrial catering</li><li>Hotel banquet kitchen operations</li><li>Central production kitchens</li><li>Large-scale outdoor catering</li></ul>Experience &amp; Qualifications:<ul><li>Minimum 8&ndash;12 years experience in large-scale catering operations</li><li>Formal training or certification in HACCP / ISO / Food Safety Management Systems</li><li>Degree or diploma in Hospitality, Food Production Management, or Operations</li></ul>Job Type: Full-time Location: Field-based / Outdoor event locationsJob Type: Full-timePay: Rs100,000.00 - Rs170,000.00 per monthApplication Question(s):<ul><li>Do you have understanding of ISO &amp; HACCP Safety Standards</li></ul>Experience:<ul><li>Kitchen Operation Manager: 5 years (Required)</li><li>Catering: 3 years (Preferred)</li></ul>License/Certification:<ul><li>Certification related to food safety (Required)</li></ul>Work Location: In person

Kitchen Operation Manager / Kitchen Head

Explore 410+ Operations manager in Islamabad this January. Find roles across top companies and apply now to boost your career.