operations manager - service dealership Jobs in Kansas City

operations manager - service dealership

store manager

operations manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Job summary 
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. 
 
Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. 
 
Key Responsibilities and Job Elements: 
<ul><li>Support, mentor, and motivate your salaried and hourly workforce</li><li>Lead large-scope projects with site and regional impact</li><li>Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
</li><li>Manage safety, quality, productivity, and customer delivery promises
</li><li>Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives</li><li>Lift up to 49 pounds and frequently push, pull, squat, bend, and reach</li><li>Stand/walk for up to 12 hours during shifts
</li><li>Work in an environment where the noise level varies and can be loud</li><li>Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)</li><li>Continuously climb and descend stairs (applies to sites with stairs)</li></ul>
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business&rsquo; current openings.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>3+ years of employee and performance management experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of performance metrics, process improvement or lean techniques experience</li><li>Experience managing a team of 2+ salaried employees and 70+ indirect employees</li><li>Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.</li><li>Demonstrated problem solving skills and analytical skills</li><li>Excellent customer service skills, communication skills and interpersonal skills</li><li>Track record of meeting or exceeding department performance goals</li><li>A Bachelor&rsquo;s or Master&rsquo;s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.</li><li>Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
 
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Operations Manager

Wiese USA, Inc.

<div>Who is Wiese USA?<ul><li>
We are material handling! Much more than just forklifts, we offer our long-standing customers value through innovation service offerings.</li><li>
We are established! Celebrating more than 80 years of success delivering unmatched service and satisfaction to customers through the development of authentic relationships to our customers now reaching across multiple states.</li><li>
We are growing! And looking for new Team Members to join our team as we grow who will embrace our culture, vision and values and commit to being the best in all areas of our business.</li><li>
Want to be a part of who we are? We are currently seeking an exceptionally organized, self-motivated and highly qualified Operations Manager for our local facility.</li></ul> 
As the Operations Manager for Wiese, you are the driver of material handling service and operations for one of the nation&rsquo;s largest and oldest Cat Lift Truck dealers. Spending equal time engaged with potential and current customers to grow your business as managing the day to day operation of the business. You manage all aspects of our business at the local level and implement Wiese&rsquo;s strategic plan to achieve specific goals of profitability and growth. You lead by example, promoting our Wiese vision, values and culture while supporting all that has made Wiese a leader in the material handling equipment and service industry. 
A Wiese Manager knows the market and anticipates the needs of current and prospective customers. The successful candidate will lead a service and parts staff to its highest revenue potential while working as a partner with our sales and rental teams. As a manager, you will act as both a mentor and teacher, hiring and developing a staff to bring out your team&rsquo;s very best performance. Success will be measured by your team&rsquo;s ability to achieve strategic business goals.
Ideal candidates must have proven ability to: 
<ul><li>
Develop a team through visionary leadership</li><li>
Organize, plan and prioritize job duties</li><li>
Manage large and small-scale projects and change</li><li>
Manage, motivate and develop people</li></ul> 
Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:<ul><li>
Our Website: https://wieseusa.com/</li><li>
Our YouTube page: https://www.youtube.com/user/WieseUSA</li> 
<li>
</li></ul> 
Interested in learning more?<ul><li>
Email your resume to Jobs@WieseUSA.com</li><li>
Apply on WieseUSA.com/Careers.html</li></ul></div>

Operations Manager - Service Dealership

eShipping

About eShippingFounded in 2004, eShipping is a logistics and transportation management company headquartered in Kansas City, MO. We deliver best-in-class service through comprehensive solutions spanning domestic and international transportation, warehousing, distribution, technology, business intelligence, and financial services. At our core, we are a people-first company, guided by a service-oriented mission and core values that shape every decision and daily interaction. To learn more about our growing team and company, visit www.eShipping.bizOur CultureOur primary focus is people development. eShipping is made up of quality people, striving to maximize our unique potential for the benefit of ourselves, our families, our colleagues, and our communities. We operate under the philosophy that the more we drive our hearts towards a bigger purpose beyond ourselves and our business, the better we will serve all with whom we come in contact. We believe in creating a life lived well and are inspired by the notion that how you get there matters.Position SummaryThe International Operations Manager oversees daily air and/or ocean import/export operations, ensuring efficient and compliant movement of goods by managing staff, coordinating with carriers and clients, and using CargoWise + other tech to achieve company goals and regulatory compliance. Key responsibilities include leading the operations team, optimizing operational processes, monitoring performance, negotiating with carriers, foreign agents, and maintaining compliance with import/export laws.Essential Duties and ResponsibilitiesDuties include but are not limited to the following:<ul><li>Motivate &amp; lead according to eShipping's mission, core values &amp; 5Es</li></ul><ul><li>Actively oversee the import/export operations process from origin to destination, overseeing daily activities to ensure efficiency, profitability &amp; compliance.</li></ul><ul><li>Develop and execute strategic initiatives (ie. Gross Margin, Customer Experience)</li></ul><ul><li>Use data and metrics to make informed decisions, identify trends, and make evidence-based recommendations.</li></ul><ul><li>Track key performance indicators (KPIs) for import or export operations and analyze data to identify areas for optimization and improvement</li></ul><ul><li>Manage and mentor the operations team, fostering a collaborative environment and ensuring effective task delegation and development.</li></ul><ul><li>Identify &amp; develop key talent to promote future leaders by encouraging professional development</li></ul><ul><li>Build and maintain strong relationships with customers and carriers, acting as the main point of contact for operational issues</li></ul><ul><li>Develop and implement operational policies and systems to enhance efficiency, reduce costs, and drive continuous improvement.</li></ul><ul><li>Track key performance indicators (KPIs) for import/export operations and analyze data to identify areas for optimization and improvement</li></ul><ul><li>Other duties as required by senior staff</li></ul>Specific Department Responsibilities<ul><li>Expert knowledge of FMC regulations, EEI filing regulations, and TSA IAC compliance.</li></ul><ul><li>Maintain a CargoWise Certified Specialist certification or higher</li></ul><ul><li>IMDG Hazmat Certified and/or IATA DG Hazmat Certified</li></ul>Minimum Education and Experience<ul><li>High school diploma or equivalent</li></ul><ul><li>3-5 years of experience in LTL, FTL, expedited, or international operations</li></ul>Required Skills and AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Ability to work independently while balancing appropriate collaboration with minimal leadership oversight</li></ul><ul><li>Excellent customer service, time management, and teambuilding skills</li></ul><ul><li>Work effectively and accurately in a fast paced environment</li></ul><ul><li>Ability to negotiate and close sales</li></ul><ul><li>Excellent oral and written communication skills; ability to understand, interpret, and explain complex and abstract issues and respond appropriately</li></ul><ul><li>Utilize sound, independent judgment and make responsible decisions and recommendations</li></ul><ul><li>Excellent follow&#8208;through and detail orientation</li></ul><ul><li>Effectively utilize computer programs including Word, Excel, and Transportation Management System</li></ul><ul><li>Ability to work with a variety of people and personality types</li></ul><ul><li>Work as necessary to meet customer needs</li></ul>Physical Demands and Work EnvironmentThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management&rsquo;s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.<ul><li>Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.</li></ul><ul><li>Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem&#8208;solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.</li></ul><ul><li>Work Environment: While performing the duties of this job, the employee is inside a central heat and air&#8208;conditioned office building. The noise level in the work environment is minimal.</li></ul>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.eShipping LLC is an equal opportunity employer.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Will you now or in the future require sponsorship for employment visa status?</li><li>What is your preferred email address for communication?</li><li>What is your desired annual salary?</li><li>How many years of experience do you having working for a freight forwarder or ocean carrier?</li></ul>Ability to Commute:<ul><li>Kansas City, MO 64152 (Required)</li></ul>Work Location: In person

International Operations Manager - Imports

Custom Truck One Source

<div>EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.
Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
Position Summary:
The Title Supervisor is responsible for managing the Title Team to ensure accurate and timely processing of titles and Manufacturer Statement of Origin (MSO) documents for all new and used truck sales. This role emphasizes team leadership, process adherence, and operational excellence. The Title Supervisor will collaborate with the Title Manager to support compliance, reporting, and business objectives but will focus on the operational execution of title processing.
Key Responsibilities:<ul><li>
Supervise and lead the Title Team, including workload delegation, scheduling, and performance management.</li><li>
Ensure accurate and timely processing of all titles and MSOs for new and used truck sales.</li><li>
Coach and develop team members to improve performance, efficiency, and adherence to established processes.</li><li>
Identify operational inefficiencies and implement process improvements to streamline title workflows.</li><li>
Collaborate with the Title Manager on compliance, audits, and reporting requirements supporting the broader title function.</li><li>
Provide guidance on problem-solving and decision-making related to title processing and related customer inquiries.</li><li>
Foster a professional, accountable, and cooperative team environment while managing interpersonal conflicts.</li><li>
Prepare operational updates, reports, and performance metrics for review by the Title Manager and Director of Sales Processing.</li></ul>
Qualifications:<ul><li>
Proven experience in team supervision and leadership, ideally in a title or dealership environment.</li><li>
Strong management skills, including conflict resolution, coaching, and performance development.</li><li>
Exceptional organizational skills, with the ability to prioritize and manage multiple tasks and deadlines.</li><li>
Knowledge of title processes, MSOs, and dealership operations preferred.</li><li>
Strong attention to detail and commitment to accuracy.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to implement and enforce established procedures and processes consistently</li></ul>
Working Conditions:<ul><li>
Office environment with frequent interaction with team members and other departments.</li><li>
Occasional overtime during peak processing periods may be required.</li></ul>
Key Competencies:<ul><li>
Leadership &amp; People Management</li><li>
Process &amp; Operational Excellence</li><li>
Communication &amp; Interpersonal Skills</li><li>
Accountability &amp; Integrity</li><li>
Problem Solving &amp; Decision Making</li></ul>
Required Skills and Qualifications
State the minimum qualifications required to successfully perform the job. These are the qualifications that are necessary for someone to be considered for the position.
Qualifications include:<ul><li>
High school diploma or equivalent required.</li><li>
Strong understanding of vehicle titling processes, OMV regulations, and lienholder requirements.</li><li>
Excellent organizational and time management skills.</li><li>
Strong attention to detail and accuracy in processing title documents.</li><li>
Proficiency in title processing systems, digital document storage systems, and Microsoft Office Suite.</li><li>
Effective communication and interpersonal skills for working with dealerships, lenders, and customers.</li><li>
Ability to lead and motivate a team in a high-volume, deadline-driven environment.</li><li>
Ability to resolve complex title issues and ensure compliance with state and federal regulations.</li><li>
Ability to manage multiple priorities and maintain accuracy under pressure.</li><li>
Strong customer service orientation and ability to manage escalated issues professionally.</li><li>
Ability to implement process improvements and drive operational efficiency.</li><li>
Supervisory or leadership experience preferred.</li></ul>
Preferred Skills and Qualifications<ul><li>
Experience with software programs lnfor M3, Salesforce, Docuware, and Microsoft Power Bl</li><li>
Associate or bachelor's degree in business administration, Automotive Management, or related field.</li><li>
Advanced knowledge of multi-state vehicle titling and registration processes.</li><li>
Experience working with electronic title and registration systems</li><li>
Strong leadership skills with a proven ability to coach and develop team members.</li><li>
Familiarity with dealership operations and finance/lienholder requirements.</li><li>
Excellent problem-solving skills for resolving complex title discrepancies.</li><li>
Experience with compliance audits and maintaining regulatory standards.</li></ul>
Working Conditions<ul><li>
Primarily office-based in a dealership, finance office, or centralized processing center. May involve occasional visits to DMV offices or related agencies.</li><li>
Full-time position, typically Monday through Friday.</li><li>
May require extended hours or weekends during peak periods or month-end deadlines.</li><li>
Fast-paced, deadline-driven environment with high attention to detail.</li><li>
Frequent interaction with customers, internal teams, dealerships, lenders, and state agencies.</li><li>
Handling of sensitive and confidential customer and financial information.</li></ul>
 Physical Requirements<ul><li>
Prolonged periods of sitting and working on a computer.</li><li>
Occasional lifting of files or office supplies (up to 20 lbs).</li></ul>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
BENEFITS<ul><li>
401(k) with Employer Match</li><li>
Competitive Health Care</li><li>
Dental, Vision, and Life Insurance</li><li>
Paid Vacation, Sick and Holidays</li><li>
STD/ LTD</li><li>
Partner Discounts</li><li>
Investment in Employee Development</li></ul>
Custom Truck One Source is an Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.</div>

TITLE SUPERVISOR

DentaQuest

<div>Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.<div><div><div><div><div><div><div> 
Job Description:
</div></div></div></div></div></div></div>Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our leaders are expected to foster connection and teamwork by being present in the office 2 to 3 days per week.
The opportunity: 
The Manager, Provider Operations plays a key leadership role in overseeing a team of credentialing, reporting and analysis specialists and drives the development of viable business solutions that result in measurable returns on investment. This incumbent oversees data reporting and evaluation, identifying and implementing process improvement and operational efficiency opportunities, coordinating and conducting new system functionality, user acceptance testing and operational readiness for technology solutions. Responsibilities of the supervisor and team span the technology project life cycle, ensuring that the development of technical solutions incorporate continuous business improvement practices.
How you will contribute:<ul><li>
Oversee enrollment and credentialing of Providers in accordance with requirements (NCQA, CMS, etc.).</li><li>
Ensure credentialing process meets client expectations and state regulations.</li><li>
Assist with delegated credentialing audits as needed.</li><li>
Ensure all Applications and Site Reviews are tracked.</li><li>
Ensure reports are prepared accurately, timely and work to automate the reports where applicable.</li><li>
Allocate resources appropriately to meet deadlines.</li><li>
Ensure adequate coverage of site reviewers where required.</li><li>
Participate in the selection and implementation of corrective action plans.</li><li>
Provide recommended solutions to credentialing issues and changes in requirements.</li><li>
Assist in resolving complaints and issues with providers.</li><li>
Aid in answering Request for Proposal (RFP) questions.</li><li>
Provide consultative services to proactively meet customer needs, using management reports and trend analysis.</li><li>
Organize workflow between other departments to ensure efficient and accurate outcomes.</li><li>
Coordinate and implement appropriate performance management strategies for team members to include:</li><li>
Assist in the hiring process, including interviewing candidates.</li><li>
 Assist, train and motivate team members.</li><li>
Assist in preparation of performance and wage evaluations in accordance to company policy.</li><li>
Approves attendance and time off for team members.</li><li>
Participate in the selection and implementation of Performance Improvement Plans and performance management initiatives.</li><li>
Create efficiencies with the department.</li><li>
Update management team as appropriate on major issues, both internal and external.</li><li>
Collaborate with business partners to evaluate business processes and workflows and assist in evaluating proposed technical solutions &amp; process changes to ensure alignment with business initiatives</li><li>
Act as a change agent for business function by driving standards, procedures and process improvements to address business issues</li><li>
Provide dashboards and summary data outlining opportunities and impact of improvements</li><li>
Spearhead large provider data projects as subject matter expert</li><li>
 Use troubleshooting skills to identify, research and propose solutions to problems and accommodate necessary changes or corrective action, as needed</li><li>
Assess current processes, identify defects &amp; areas of improvement and design future process models</li><li>
Aid direction setting for business requirements and process modeling methodologies</li><li>
Act as change agent internally and externally to gain alliance and prepare organization for new solutions</li><li>
Exhibit strong knowledge of business protocols and recommend unique solutions to complex provider credentialing and payment scenarios</li><li>
Assign team members to approved initiatives and projects while ensuring clear knowledge of roles and scope to aid the development of business process and technical solutions</li><li>
Manage staffing requirements within the team to ensure that resources are consistent with need and adequate to meet the enterprise&rsquo;s strategic objectives and approved project portfolio</li><li>
Work with the business partners to ensure that anticipated business value is achieved</li><li>
Effectively communicate with IT and business partners, as well as vendors, consultants and auditors</li><li>
Apply critical thinking to identify opportunities for operational process improvement and increased system use efficiency, as well as, advise as to how to resolve problems and avoid issues through enhancements or workaround options where applicable</li><li>
Collect and evaluate data to report department results, resolve critical business problems and identify trends for improvement</li><li>
Ensure completion of timely and accurate client reporting</li><li>
Other duties as needed or required.</li></ul>
What you will bring with you:<ul><li>
Bachelor's Degree or equivalent experience</li><li>
3 years of supervisory experience required.</li><li>
Requires 5 years of experience in business analysis, requirements definition and testing</li><li>
Experience directing and mentoring testing professionals within an agile development framework</li><li>
Strong Project management and process improvement skills.</li><li>
Solid working experience using MSOffice tools such as project manager, Visio and SQL query</li><li>
Excellent data analytics and problem solving skills</li><li>
Excellent communication skills - written, verbal, and presentation</li><li>
Strong business acumen</li><li>
Ability to prioritize and organize multiple tasks and manage multiple priorities</li><li>
Ability to make appropriate judgements within tight timeframes</li><li>
Ability to work well with others at all levels of the organization</li><li>
Ability to prioritize and manage multiple objectives while adapting to changing conditions</li><li>
Required to attend additional training as requested/deemed necessary</li></ul>
Salary: $58,700 - 88,100
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualification, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&amp;D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We&rsquo;re proud to be recognized in our communities as a top employer. Proudly Great Place to Work&reg; Certified in Canada and the U.S., we&rsquo;ve also been recognized as a &quot;Top 10&quot; employer by the Boston Globe's &quot;Top Places to Work&quot; for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<div><div><div><div><div><div><div><div><div><div><div><div><div><div>
Job Category:
</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Business Analysis - Process<div><div><div><div><div><div><div>
Posting End Date:
</div></div></div></div></div></div></div>02/10/2025</div>

Manager, Provider Operations (DentaQuest)

The G. W. Van Keppel Company

<div>About Us
For nearly 100 years, The G.W. Van Keppel Co. has proudly served customers across the Midwest with reliable equipment, parts, and service. From construction and aggregate to material handling and specialty equipment, we are committed to building lasting partnerships and empowering our customers&rsquo; success.
The G.W. Van Keppel Co. is an Equal Opportunity Employer. Applicants are considered without regard to race, gender, veteran status, disability, sexual orientation, or gender identity.
Job Summary
The G.W. Van Keppel Co., headquartered in Kansas City, Kansas, is seeking a Service Manager to lead our service department and ensure operational excellence. In this role, you&rsquo;ll manage people, processes, and customer relationships while driving profitability and efficiency. If you have strong leadership skills and a background in service management, we&rsquo;d like to hear from you.
Responsibilities<ul><li>
Set and achieve department goals and objectives</li><li>
Hire, train, coach, and monitor employee performance</li><li>
Provide clear communication and follow-up with customers</li><li>
Partner with other departments to maintain effective working relationships</li><li>
Travel as needed for training and to support other Van Keppel locations across the Midwest</li></ul>
Benefits<ul><li>
Competitive pay</li><li>
401(k) with company match</li><li>
Comprehensive insurance package</li><li>
Paid holidays and PTO</li></ul>
Required<ul><li>
Previous management experience leading people or teams</li><li>
Strong communication and customer service skills</li><li>
Experience working in a service department environment</li><li>
Experience directly managing employees in a service department</li></ul>
Preferred<ul><li>
Experience directly managing employees in a service department</li></ul></div>

Service Manager

IQVIA

<div>Lead Clinical Trial Operations at Our Kansas City Site!
This is a fully on site leadership position within the Avacare site network group. Join Avacare&rsquo;s dynamic and mission-driven team in Kansas City, MO as a Site Manager. In this leadership role, you&rsquo;ll drive clinical trial success through strategic oversight, operational excellence, and team development. Be a key contributor to advancing medical research and achieving organizational goals.
Overview
As Site Manager, you will oversee the daily operations of our clinical research site, ensuring studies are conducted in compliance with regulatory guidelines and internal standards. You&rsquo;ll lead a high-performing team, collaborate cross-functionally, and play a pivotal role in study execution across multiple therapeutic areas.
Essential Functions
<ul><li>Lead and manage site operations, including staff training and development
</li><li>Partner with Business Development to evaluate and place new studies
</li><li>Develop and implement patient recruitment strategies to ensure enrollment success
</li><li>Oversee multiple concurrent studies across various therapeutic areas
</li><li>Conduct regular 1:1 meetings and annual performance reviews
</li><li>Perform quality control checks and collaborate with Quality Assurance
</li><li>Manage scheduling and coordination of patient/research participant activities
</li><li>Ensure accurate source documentation, data entry, and query resolution
</li><li>Support collection and review of essential study documents
</li><li>Maintain compliance with study protocols, GCP/ICH, and regulatory requirements
</li><li>Obtain informed consent and ensure participant safety and well-being
</li><li>Facilitate site qualification, initiation, monitoring, and close-out visits
</li><li>Ensure proper handling and processing of laboratory specimens
</li><li>Participate in leadership and management training programs
</li></ul>Qualifications
<ul><li>Hands-on clinical experience including obtaining vitals, performing blood draws, EKGs, etc.
</li><li>Associate Degree or higher preferred
</li><li>Proven success as a lead Clinical Research Coordinator (CRC) with experience managing concurrent studies
</li><li>Demonstrated ability to fulfill responsibilities equivalent to a CRC II or higher
</li><li>Extensive knowledge of GCP/ICH guidelines and clinical trial regulations
</li><li>Strong understanding of site operations and the drug development lifecycle
</li><li>Experience in leadership, project management, and process improvement
</li><li>Skilled in onboarding and training new team members, including Research Assistants and CRCs
</li></ul>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
The potential base pay range for this role, when annualized, is $62,400.00 - $156,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div>

Clinical Research Site Manager, On-Site, Kansas City, MO

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