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operations officer

The Clean Team

<p>Manage and coordinate all operational teams to maximise work schedules.</p><p>Manage all site employees and inspire through positive encourage and incentives approved by the company.</p><p>Ensure all training of staff are up to date.</p><p>Planning and scheduling all work schedules in order to maximize profitability of company.</p><p>Communication with all Stakeholders / Clients and ensure alignment to all company goals.</p><p>Ensure all Health and Safety standards are enforced and adhered to.</p><p>Identifying opportunities to expand the business based on market changes.</p><p>Manage all Inventory, ensure all reports are up to date will all equipment and supplies.</p><p>Collaborate with the corporate function to ensure project smooth running and success. (HR. Payroll, Finance, Admin).</p><p>Must have Qatari drivers license, own car preferable.</p><p>Qualification: Degree/Diploma in Engineering, Facility Management or property management or any other related qualification.</p><p>Experience in Cleaning Services, Facilities management, Real Estate or Property Management is an added advantage.</p><p>At least 1-2 years working experience in a similar role.</p><p>English (Fluent) / Arabic (Preferable/Advantage)</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you a Qatari driver license ?</li><li>Do you have your own car?</li><li>Do you have Facilities or property management experience?</li></ul>

Operations Officer

QatarEnergy

<div>
 <strong>
  Primary Purpose Of The Job
  <br/>
  <br/>
 </strong>
 We are seeking a highly skilled and motivated
 <strong>
  Senior Shipping Operations Officer
 </strong>
 to oversee and coordinate all shipping activities related to containerised, liquid, gaseous, and dry cargo products. This role ensures seamless product movement from production to customer delivery, while managing post-shipment operations and vendor coordination.
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 <strong>
  Key Reponsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Lead and supervise shipping operations, including team management, performance evaluation, and process improvement across containerised, liquid, gaseous, and dry cargo shipments.
  </li>
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   Coordinate with internal and external stakeholders (Marketing, Producers, service providers, etc.) to ensure timely and efficient execution of monthly shipment schedules and customer requirements.
  </li>
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   Manage logistics tenders and vendor performance, ensuring compliance with procurement policies, conducting evaluations, and monitoring KPIs.
  </li>
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   Handle post-shipment activities, including incident reporting, customer service queries, and management reporting, while supporting HSSE in audits and corrective actions.
  </li>
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   Drive continuous improvement and risk management, updating risk registers, initiating freight rate negotiations, and contributing to strategic supply chain initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Experience And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8+ years of experience within container shipping, logistics, or supply chain operations
  </li>
  <li>
   Proficiency in SAP or similar systems, with strong computer literacy and understanding of procurement and contracts.
  </li>
  <li>
   Excellent communication and teamwork skills, with a customer-focused approach and ability to manage stakeholder relationships.
  </li>
  <li>
   Strong analytical and problem-solving abilities, with knowledge of oil &amp; gas industry operations and supply chain best practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Educational Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Logistics, Business, Marketing, Engineering, or a related field.
  </li>
  <li>
   Certification in Shipping, Logistics, or Supply Chain is preferred.
  </li>
 </ul>
</div>


SR. SHIPPING OPERATIONS OFFICER

Al Amal Lines for Shipment Services

<div>
 <p>
  We are Hiring!
 </p>
 <p>
  <br/>
 </p>
 <p>
  ** 📍
  <strong>
   Applications open only to candidates currently based in Qatar
  </strong>
  **
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an experienced Senior Freight Operations Officer to lead and oversee the daily operations of our freight forwarding business in Qatar.
 </p>
 <p>
  This is a senior, hands-on role where you&rsquo;ll play a key part in driving operational excellence across air, sea, and land freight, while ensuring compliance with Qatari, GCC, and international trade regulations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage full-cycle shipment operations: booking, documentation, customs clearance, and cargo tracking.
  </li>
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   Prepare competitive quotations and negotiate rates with airlines, shipping lines, and trucking partners.
  </li>
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   Ensure compliance with customs, and global supply chain practices.
  </li>
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   Oversee commercial invoices, billing, and financial documentation.
  </li>
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   Build strong vendor and stakeholder relationships across the logistics ecosystem.
  </li>
  <li>
   Lead and guide operational staff, driving a culture of excellence and continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   5+ years of proven experience in freight forwarding (air, sea, and land).
  </li>
  <li>
   Strong knowledge of Qatari &amp; GCC customs clearance procedures.
  </li>
  <li>
   Proficiency in freight management systems and ERP tools.
  </li>
  <li>
   Excellent communication, negotiation, and client relationship management skills.
  </li>
  <li>
   Fluency in English (Arabic is a strong advantage).
  </li>
  <li>
   Driving License is an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you are a results-driven leader with the expertise to manage complex freight operations and a passion for delivering customer satisfaction, we&rsquo;d love to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   If this sounds like you, then please send your CV to info@alamalcargo.com.
  </strong>
 </p>
</div>


Senior Freight Operations Officer

Loft A

<p><b>Job Title:</b> POS Officer<br/><b>Job Type:</b> Full-time</p><p><b>Job Summary:</b></p><p>We are seeking a reliable and detail-oriented <b>POS Officer</b> to manage daily point-of-sale transactions and ensure smooth, accurate, and efficient payment processing at our beach outlets. This includes retail kiosks, food &amp; beverage stations, and rental services. The ideal candidate will have strong customer service skills, experience with POS systems, and the ability to work in a fast-paced, outdoor environment.</p><p>The POS Officer plays a key role in enhancing the guest experience by providing prompt and accurate service at every point of sale.</p><p><b>Key Responsibilities:</b></p><p><b>- Transaction Handling:</b></p><p>Process guest purchases accurately using the POS system, including sales, refunds, discounts, and payment by cash or card.</p><p><b>- Guest Interaction:</b></p><p>Provide friendly and professional customer service to beach guests, assisting with purchases, answering basic inquiries, and resolving minor issues at the point of sale.</p><p><b>- Cash Management:</b></p><p>Handle opening and closing of the cash register. Count and reconcile cash at the start and end of each shift, and ensure all transactions are balanced.</p><p><b>- System Accuracy:</b></p><p>Ensure that prices, product descriptions, and inventory are up to date and correctly entered in the POS system. Report any discrepancies or system errors promptly.</p><p><b>- Sales Reporting:</b></p><p>Generate and submit daily transaction reports, highlighting any inconsistencies or unusual activity to the supervisor or management.</p><p><b>- Equipment Handling:</b></p><p>Ensure POS devices are fully functional, clean, and charged throughout the shift.</p><p><b>- Coordination:</b></p><p>Work closely with the inventory and operations teams to ensure product availability aligns with system records and guest expectations.</p><p><b>- Compliance:</b></p><p>Follow all company policies related to financial transactions, discount handling, and customer service standards.</p><p><b>- Upselling and Promotions:</b></p><p>Inform guests about promotions or add-on services, and encourage additional sales when appropriate.</p><p><b>Qualifications:</b></p><p>- Minimum 1&ndash;2 years of experience in cashiering, POS operation, or retail sales</p><p>- Proficient in using POS systems and handling cash and card payments</p><p>- Excellent attention to detail and numerical accuracy</p><p>- Strong communication and customer service skills</p><p>- Able to work under pressure during peak hours</p><p>- Able to speak and write in English</p><p>- Comfortable working in an outdoor environment</p><p><b>Preferred:</b></p><p>- Experience working in a beach, resort, or outdoor hospitality setting</p><p>- Familiarity with inventory coordination or sales reporting</p><p>- Good English communication skills; Arabic and other languages are a plus</p><p><b>Work Environment:</b></p><p>This is an active, guest-facing role in a beach setting. The POS Officer must be able to work outdoors for extended periods, including weekends and holidays, and be prepared to operate in high temperatures and variable weather conditions.</p><p>Job Type: Full-time</p>

POS Officer

justclean

<p>Job Summary</p><p>The Regional Partner Success Officer is responsible for ensuring operational success and order fulfillment within an assigned country, while also supporting multiple countries in the region when needed. This is a shift-based and rotational role, meaning coverage and responsibilities may change daily depending on operational requirements.</p><p>The Officer plays a key role in monitoring orders, managing partner satisfaction, handling live operational issues, and coordinating with service providers and customer service teams to ensure seamless execution of delivery and home cleaning services.</p><p>Key Responsibilities</p><p>- Oversee the complete order cycle from pickup to delivery within the assigned country.</p><p>- Monitor daily deliveries and ensure services are completed on time.</p><p>- Follow up promptly on delayed or pending orders with service providers.</p><p>- Track and update order status to maintain consistent performance.</p><p>- Handle partner support tickets and escalate unresolved issues when necessary.</p><p>- Support operations of the assigned country according to daily shift allocations.</p><p>- Supervise operations across different delivery points and escalate delays or failures.</p><p>- Act as a liaison between country teams and customer service.</p><p>- Assist with real-time incident handling and operational escalations.</p><p>- Prepare and submit shift reports summarizing incidents, order performance, and service quality.</p><p>- Ensure the timely execution of pickups and deliveries.</p><p>- Assist in the training and onboarding of service providers when needed.</p><p>- Provide direct communication support to partners for any operational requirements.</p><p>- Offer cross-country operational support during peak hours or emergencies.</p><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR6,000.00 per month</p><p>License/Certification:</p><ul><li>Driving licence (Preferred)</li><li>Employment visa  (Preferred)</li></ul>

Sales & Operation Officer

Nakilat

<p></p><div><div><div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Summary and Purpose</b></h2>
</div><div><p>
Support the continuous improvement of Nakilat Agency policies, processes and procedures to improve the efficiency of its operations and processes.<br>
In addition, the role is responsible to analyse Nakilat Agency corporate and operational objectives/KPI&rsquo;s, OPEX potential optimization initiatives, and customers&rsquo; feedback and complaints, in coordination with the direct manager, and to support achieving the company&rsquo;s best interest.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Accountabilities</b></h2></div><div><p><br>
<b>Key Accountabilities:</b></p>
<p>Operational Excellence and Continuous Improvement:<br>
1. Assist in ensuring that operational services are provided as per the standards to meet Clients&rsquo; expectations.<br>
2. Promote the continuous improvement process as a core value in the day-to-day operational activities for better procedures and efficient workflow.<br>
3. Assist in applying DMAIC (define, measure, analyze, improve &amp; control) methodology during process improvement and while creating new processes to achieve Customer&rsquo;s needs and resolve complications.<br>
4. Provide ongoing process evaluation support and hands-on expertise in Process Improvements, Delivery, and Implementation.<br>
5. Develop and design appropriate tools to collect/measure and analyze Customer&rsquo;s feedback &amp; complaints.<br>
6. Support Management on optimizing OPEX and achieve business excellence by cost reduction initiatives.<br>
Audits, Incident Investigation and Risk:<br>
7. Carry out internal audits as appropriate to improve process and represent Nakilat Agency during internal and external audit and ensure timely closure of audit findings.<br>
8. Facilitate incident investigations, corrective actions, disseminate circulars, carry out inductions &amp; inspections.<br>
9. Liaise with Corporate Risk &amp; Information Security team on Business continuity plan, role matrix &amp; risk assessments as directed by the Operational Excellence Supervisor.<br>
10. Review and update Procedures through Management of Change process.<br>
Initiatives&rsquo; Management &amp; Support:<br>
11. Support Operational Excellence Supervisor to ensure accurate and timely billing of Ships Disbursement Accounts, and invoices collection and closure.<br>
12. Assist in compiling business plans and budgets and in coordination with the Operational Excellence Supervisor.<br>
13. Ensure maintenance of Nakilat Agency commercial licenses and their timely renewal in liaison with the respective functions and in coordination with the Operational Excellence Supervisor.<br>
14. Ensure proper management of vendors agreement in coordination with supply team,<br>
15. Support the information technology initiatives in coordination with the Information Technology department.<br>
16. Oversee the general administrative support activities/services related to hotel accommodation, fleet (vehicles) management and any other administrative support to run Nakilat Agency operations efficiently.<br>
17. Support the KPIs setting process for Nakilat Agency as well as the reporting against these KPIs in coordination with the Operational Excellence Supervisor and Nakilat Agency manager.</p>
<p><b>Generic Accountabilities:</b></p>
<p><b>Quality, Health, Safety &amp; Environment (QHSE):</b><br>
18. Adhere to all relevant IMS policies, procedures, instructions, and controls so that NAKILAT provides safe, world class, secure and environmentally responsible service to customers, the public, and its own people.<br>
19. Ensure NAC Employees compliance with Quality, Health, Safety and Environment elements in coordination with Corporate SHEQ.</p>
<p><b>Policies, Systems, Processes &amp; Procedures:</b><br>
20. Implement approved policies, processes, and procedures, and provide instructions to subordinates to ensure their proper implementation.</p>
<p><b>Others:</b></p>
<p>21. Carry out any other duties as directed by the immediate supervisor.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Key Result Areas</b></h2>
</div><div><ul><li>Manage Continuous improvement of Nakilat Agency processes, procedures, and workflows.</li><li>Manage Nakilat Agency OPEX as per budget and plan.</li><li>Enhance Nakilat Agency customers&rsquo; experience - Manage Customers&rsquo; feedback &amp; complaints.</li><li>Set Nakilat Agency KPIs and track their implementation.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Interactions and Working Relations</b></h2>
</div><div><div><b>
Internal:</b><br>
<ul><li>Nakilat Agency Manager and Supervisors of Operations and Government Liaison.</li><li>Nakilat Head Office - HR / SHEQ / IT / Immigration, Legal, GS, etc.</li></ul></div>
<div><b>External:</b><br>
<ul><li>Port Authorities and Principles.</li><li>Current and potential Customers</li></ul></div>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications, Experience and Job Skills</b></h2>
</div><div><div><b>
Qualifications:</b><br>
<ul><li>Bachelor&rsquo;s degree in Business Administration or any other related field.</li></ul></div>
<div><b>Experience:</b><br>
<ul><li>Minimum of 3 years in a Shipping Agency or Maritime industry (Middle East experience is an advantage).</li></ul></div>
<div><b>Job Specific Skills:</b><br>
<ul><li>Good knowledge of safety, commercial and statutory requirements, and regulations applicable to ports and vessels.</li><li>Good knowledge of Windows Software and Microsoft office suite. Knowledge of SAP application will be an added advantage.</li><li>Fluency in English (speaking, writing, reading). Arabic will be an advantage.</li></ul></div>
</div></div></div>
</div></div></div></div><div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Operational Excellence Officer
</b></h1></div></div></div></div><div></div><div><div><div><div>Department: Nakilat Agency
</div></div></div></div><div><div><div><div>City: 1202<br>
</div></div></div></div><div></div><p><br>
<b>Job Segment: </b>Information Security, QA, Administrative Assistant, Business Process, Quality Assurance, Technology, Quality, Administrative, Management
</p></div><div></div><div><div><p>Apply now</p></div></div></div></div></div><p></p>

Operational Excellence Officer

Ulster University Qatar

<p>As an HR Officer - Employee Relations, you will play a crucial role in maintaining a positive work environment by fostering strong relationships between employees and the organization. The incumbent will be responsible for providing effective and efficient HR Operations support that is aligned with the company goals and ensure a seamless experience for employees. The responsibilities will include Employee Relations, Payroll Management, Time management, Leave Management, Recruitment, Compliance with HR Policies &amp; Procedures, Manage the onboarding and off boarding cycle, Performance Management, and other HR projects. You will work closely with both employees and management to resolve conflicts, improve communication, and promote a healthy workplace culture.</p><p><b>Duties and Responsibilities: </b></p><p><b>Employee Relations:</b></p><ul><li>Act as a trusted point of contact for employees and managers for the assigned SBU/BU, providing support on various workplace matters.</li><li>Investigate and resolve employee complaints, concerns, and grievances in a fair and confidential manner.</li><li>Mediate disputes between employees, employees and managers, promoting effective conflict resolution.</li><li>Ensure proper coordination within and beyond the department for efficient functioning and resolution of staff matters. The functions vary from Document Controlling, Government Relations, Recruitment, Probation reviews, Procurement Department, Finance Department, Real Estate Department, and maintenance Department etc.</li><li>Timely preparation and reviewing of the Employment Contracts and any staff related documents.</li><li>Oversee entry and maintenance of employee data on all HR systems and ensure accuracy and timeliness of the same.</li><li>Ensure that employee queries pertaining to payroll/ HR policies and requests for bonafide certificates are promptly reverted to.</li><li>Monitor staff attendance to ensure punctuality in attendance and also ensure that leaves are applied on the system (ESS) promptly.</li><li>Ensure that accurate information with relevant supporting documents is shared with the payroll officer within timelines in order to ensure that the payroll is error-free and all accruals and deductions are accurately processed.</li><li>Effectively coordinate on-boarding activities (including but not limited to requesting and collecting mobilization documents pertaining to the employment laws, timely collection of all documents, handing over the document to Government relations department for processing of work visas and associated processes, liasing with the new hires and clarifying all queries and concerns, assisting with family mobilization and documentations required, ticket booking, welcoming arrangements, arranging and inspecting of staff accommodation if provided, induction and introduction).</li><li>Effectively coordinate off-boarding activities (including but not limited to exit interviews, visa cancellation/ transfer, bank notification, ticket booking, Full &amp; final settlement, capturing traffic violations, insurance processing/ cancellation, receiving the private health insurance Health Cards, any repayable like mobile deduction, claw back agreements etc.) to be completed seamlessly and all aspects to be covered in total.</li><li>Consolidate the exit interviews feedback and identify and report the trends that may require HR intervention.</li></ul><p><b>Policy Development and Implementation:</b></p><ul><li>Assist in the development and revision of HR policies and procedures to ensure compliance with relevant labor laws and industry best practices.</li><li>Effective communication of HR policy to employees and managers and provide training when necessary.</li><li>Adhere to the policy and process defined by the organization.</li><li>Assess workplace dynamics, employee concerns, and changes in employment laws and regulations to pinpoint areas where policies may be necessary or require updates.</li><li>Conduct research to gather information on best practices, industry standards, and legal requirements related to the policies under consideration. Analyze this data to make informed recommendations.</li><li>Gather feedback from employees and managers regarding the effectiveness and relevance of the policies. Use the feedback to recommend necessary adjustments and improvements to policies over time to the GHoHR.</li><li>Conduct new hire induction on the various policies and procedures of the organization.</li><li>In Conjunction with the LM and GHoHR, conduct regular reviews and update HR Handbook to ensure that its content accurately reflects the latest policies, practices, and any recent changes in relevant laws or regulations</li></ul><p><b>Compliance:</b></p><ul><li>Stay up-to-date with employment laws and regulations to ensure the organization's compliance.</li><li>Recommend to maintain internal policy updated with the changes to employment laws.</li><li>Ensure that policies are consistently applied across the organization</li><li>Assist in conducting audits and assessments related to HR compliance to identify areas of non-compliance.</li><li>Develop and recommend corrective action plans to address compliance gaps</li></ul><p><b>Employee Engagement:</b></p><ul><li>Facilitate open and transparent communication between employees and management.</li><li>Encourage employees to provide feedback, opinions, and suggestions through surveys.</li><li>Conduct onboarding surveys to gather feedback and identify methods to improve.</li><li>Conduct employee satisfaction surveys to understand the satisfaction level and identify ways to promote a positive work environment.</li><li>Coordinate employee events like Team Building, Sports Day, National Day and other related activities.</li><li>Collaborate with HR and management to develop and implement employee engagement initiatives.</li><li>Recommend and assist employee recognition programs to acknowledge and reward exceptional performance and contributions</li><li>Mediate workplace conflicts and disputes to promote a harmonious work environment.</li><li>Address employee grievances promptly and fairly to maintain trust and satisfaction.</li><li>Recommend programs that provide support to employees, such as wellness initiatives.</li></ul><p><b>Reports:</b></p><ul><li>Submit a Daily comprehensive report as required by the Line Manager</li><li>Submit weekly transaction report on cases attended, number and types of document requests received and completed with timelines</li><li>Submit Monthly report on audit and compliance</li><li>Prepare and submit quarterly / yearly HR Reports (turnover, absenteeism etc)</li><li>Any other tasks, duties &amp; responsibilities that may be added from time to time as relevant to business requirements.</li></ul><p><b>Education &amp; Qualifications :</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or related field</li><li>HR certification will be an advantage</li></ul><p><b>Experience</b></p><ul><li>A minimum of (4) Four years of experience in HR, with a focus on employee relations.</li></ul><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li>relevant educational sector: 2 years (Required)</li></ul>

HR Officer (Doha British School - Wakra Campus)

Explore 1115+ Operations officer in Doha this September. Find roles across top companies and apply now to boost your career.