customer operations lead specialist Jobs in Riyadh

customer operations lead specialist

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frontline operation specialist

operations associate

operations support agent(saudi national) Jobs in Riyadh

operations support agent(saudi national)

senior operations manager

operations support specialist

MASTER-WORKS

<div><h3 class="jobSectionHeader">Job Description:</h3>
Master Works is looking for a skilled and detail-oriented Project Resources Specialist to join our team. The ideal candidate will be responsible for supporting project planning and execution, analyzing data, assisting employees, and managing customer relationships. Proficiency in tools such as Jira, Power BI, Excel, and Jisr is essential. Strong communication and problem-solving skills are also key to success in this role.
Key Responsibilities:<ul>
<li>
Plan and monitor project execution, ensuring adherence to timelines.
</li><li>Use Jira to track tasks, manage workflows, and support project teams.
</li><li>Analyze and report on operational and project data using Excel and Power BI.
</li><li>Utilize Jisr for administrative and HR-related processes.
</li><li>Provide ongoing support to employees across departments.
</li><li>Communicate with customers and address their concerns effectively.
</li><li>Assist in preparing project plans and improving workflow processes.
</li><li>Identify and solve problems to ensure smooth daily operations.</li>
</ul>
Requirements<h3 class="jobSectionHeader">

Qualifications:
</h3><ul><li>Bachelor&rsquo;s degree in a related field (e.g., Business Administration, Project Management, MIS, or similar)</li>
<li>3 to 5 years of relevant work experience in project management, operations support, or a similar role.
</li><li>PMP certification or any recognized Project Management certification is preferred but not mandatory.</li>
</ul><ul><li>Practical knowledge or experience with Jira.
</li><li>Familiarity with the Jisr HR platform.
</li><li>Proficiency in Microsoft Excel and Power BI.
</li><li>Strong customer management and communication skills.
</li><li>Experience in project planning and execution.
</li><li>Ability to support employees and collaborate across teams.
</li><li>Excellent problem-solving and organizational skills.
</li><li>Ability to work under pressure and manage multiple priorities.</li></ul></div>

Project Resources Specialist

Master Works

<div>
 
 
 Job Description:
 
 
 
 
 
 
 
 
 Master Works
 
 
 
 is looking for a skilled and detail-oriented
 
 Project Resources Specialist
 
 to join our team. The ideal candidate will be responsible for supporting project planning and execution, analyzing data, assisting employees, and managing customer relationships. Proficiency in tools such as
 
 Jira
 
 ,
 
 Power BI
 
 ,
 
 Excel
 
 , and
 
 Jisr
 
 is essential. Strong communication and problem-solving skills are also key to success in this role.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Plan and monitor project execution, ensuring adherence to timelines.
 </li>
 <li>
 Use
 
 Jira
 
 to track tasks, manage workflows, and support project teams.
 </li>
 <li>
 Analyze and report on operational and project data using
 
 Excel
 
 and
 
 Power BI
 
 .
 </li>
 <li>
 Utilize
 
 Jisr
 
 for administrative and HR-related processes.
 </li>
 <li>
 Provide ongoing support to employees across departments.
 </li>
 <li>
 Communicate with customers and address their concerns effectively.
 </li>
 <li>
 Assist in preparing project plans and improving workflow processes.
 </li>
 <li>
 Identify and solve problems to ensure smooth daily operations.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a
 
 related field
 
 (e.g., Business Administration, Project Management, MIS, or similar)
 </li>
 <li>
 
 3 to 5 years of relevant work experience
 
 in project management, operations support, or a similar role.
 </li>
 <li>
 
 PMP certification
 
 or any recognized
 
 Project Management
 
 certification is
 
 preferred but not mandatory
 
 .
 </li>
 </ul>
 <ul>
 <li>
 Practical knowledge or experience with
 
 Jira
 
 .
 </li>
 <li>
 Familiarity with the
 
 Jisr
 
 HR platform.
 </li>
 <li>
 Proficiency in
 
 Microsoft Excel
 
 and
 
 Power BI
 
 .
 </li>
 <li>
 Strong customer management and communication skills.
 </li>
 <li>
 Experience in project planning and execution.
 </li>
 <li>
 Ability to support employees and collaborate across teams.
 </li>
 <li>
 Excellent problem-solving and organizational skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 </ul>
</div>

FedEx

Operations Support Agent (Saudi National) Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may be escalated to senior team members. Accuracy & Attention to Detail; Microsoft Office & PC Skills; Planning & Organizing Skills; Interpersonal Skills; Problem Solving Skills All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Freight and Package Transportation Referrals increase your chances of interviewing at FedEx by 2x Get notified about new Operations Representative jobs in Riyadh, Riyadh, Saudi Arabia.<img src="https://www.jobg8.com/Tracking.aspx?3XQ4vNRlXTRyN%2bSSsfBEfSKuxwxHLSFLs" width="0" height="0" />

Operations Support Agent(Saudi National)

SITA Switzerland Sarl

<div>Overview:

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. 
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a Great Place to Work&reg; by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. 
Are you ready to love your job? 
The adventure begins right here, with you, at SITA.<h2 class="jobSectionHeader">
About the role &amp; the team</h2>
To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures, maximizing customer satisfaction by the delivery of first class support activities.<div> 
What You Will Do</div> 
<div></div><ul><li>
Receiving incidents related to applications and services, analysing them and providing the required support work (Level 1).</li><li>
communicating with technical team to complete the analysis of incidents and then resolving them.</li><li>
monitoring the operation of system services 24 hours a day( Night shift only), ensuring that the incidents are resolved and then closed. following work flow for handling incidents.</li><li>
escalating incidents to Level2 support when incidents are impacting business, ensuring customer&rsquo;s satisfaction after resolving incidents.</li></ul>
Qualifications:
<div>
Who You Are</div> 
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or equivalent education.</li><li>
Applicant must be a Saudi national to be considered for this position.</li><li>
3 years of experience in providing technical support for enterprise IT systems.</li><li>
Ability to work on night shifts only.</li></ul><div></div><div> 
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div> 
 Flex Week: Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li> 
Flex Day: Make your workday suit your life and plans.</li></ul><div></div><div> 
 Flex-Location: Take up to 30 days a year to work from any location in the world.</div><div></div><div> 
 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div> 
 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div> 
 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.</div><div></div><div> 
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</div></div><div></div>

Specialist Service Operations

PepsiCo

Overview Tamheer Opportunity - HR Specialist Trainee. PepsiCo is looking for motivated graduates to join us as HR Specialist Trainees through the Tamheer Program.PepsiCo is seeking motivated graduates to join us as HR Specialist Trainees through the Tamheer Program in:This is a great opportunity to kickstart your HR career and grow with PepsiCo. Responsibilities <ul><li>Support HR operations and daily activities</li><li>Assist in recruitment, onboarding, and employee engagement</li><li>Gain exposure to different HR functions and best practices</li></ul> Qualifications <ul><li>Bachelor's degree in HR, Business Administration, or related field</li><li>Strong communication and organizational skills</li><li>Must be Tamheer eligible</li></ul> Employment details <ul><li>Seniority level: Internship</li><li>Employment type: Internship</li><li>Job function: Human Resources</li><li>Industries: Manufacturing and Food and Beverage Services</li></ul><img src="https://www.jobg8.com/Tracking.aspx?5gzGUc577o5roIqViVVVrVg754JLSuzUf" width="0" height="0" />

HR Specialist - Tamheer

ECCO

<div>
 
 
 E-Commerce Specialist &ndash; KSA
 
 
 
 📍
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 🏢
 
 Company:
 
 ECCO
 
 
 
 About ECCO
 
 
 
 ECCO is a global leader in innovative footwear and leather goods, combining style, comfort, and cutting-edge technology. We are expanding our presence in the Middle East and looking for passionate professionals to join our growing team.
 
 
 
 About the Role
 
 
 
 We are seeking a proactive and analytical
 
 E-Commerce Specialist
 
 to support and optimize our online business operations in KSA. This role is responsible for driving online sales performance, enhancing the customer journey, and ensuring seamless execution across digital platforms.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage daily operations of ECCO&rsquo;s e-commerce platforms, ensuring products, pricing, and content are accurate and up to date.
 </li>
 <li>
 Responsible for marketplace product listings and end-to-end order management.
 </li>
 <li>
 Coordinate with marketing, merchandising, and logistics teams to ensure a smooth end-to-end customer experience.
 </li>
 <li>
 Monitor website performance, analyze sales trends, and prepare regular performance reports.
 </li>
 <li>
 Support digital campaigns and promotions by ensuring timely uploads and accurate product display.
 </li>
 <li>
 Collaborate with regional and global teams to align on brand strategy and digital best practices.
 </li>
 <li>
 Identify opportunities to improve conversion rates, customer engagement, and operational efficiency.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in e-commerce or digital marketing, preferably within the retail or fashion industry.
 </li>
 <li>
 Strong understanding of e-commerce platforms, analytics tools, and online sales operations.
 </li>
 <li>
 Excellent analytical, communication, and coordination skills.
 </li>
 <li>
 Proficiency in English; Arabic is an advantage.
 </li>
 </ul>
 
 
</div>

Ecommerce Specialist

Emdad for Projects Management

Supply Chain Specialist (Procurement & Logistics) We are looking for a Supply Chain Specialist to join our team. The ideal candidate will be responsible for managing procurement activities, coordinating logistics operations, and ensuring the timely and cost effective delivery of goods and materials. This role requires strong negotiation skills, attention to detail, and the ability to optimize supply chain processes to support business goals. Key Responsibilities <ul> <li>Manage procurement processes, including supplier evaluation, contract negotiation, and purchase orders.</li> <li>Coordinate logistics operations such as transportation, warehousing, and distribution.</li> <li>Monitor inventory levels and ensure the timely availability of materials.</li> <li>Collaborate with suppliers, freight forwarders, and internal departments to resolve issues.</li> <li>Analyze costs, optimize transportation routes, and ensure compliance with quality standards.</li> <li>Prepare regular reports and maintain accurate documentation.</li> </ul> Qualifications and Skills <ul> <li>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.</li> <li>3-5 years of experience in supply chain, procurement, or logistics.</li> <li>Strong negotiation, communication, and organizational skills.</li> <li>Familiarity with import/export regulations and customs procedures.</li> <li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li> <li>Ability to work under pressure and solve problems effectively.</li> </ul> Mandatory Qualifications <ul> <li>Microsoft office Skills.</li> <li>Primarily office-based.</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?3XQ4vNRlXTTS6%2b5A7GB5bX%2bOmgVUE4ycs" width="0" height="0" />

Supply Chain Specialist (Procurement & Logistics)

Explore 2084+ Operations support specialist in Riyadh this October. Find roles across top companies and apply now to boost your career.

2084 operations support specialist jobs IN Riyadh

Project Resources Specialist

Project Resources Specialist

Operations Support Agent(Saudi National)

Specialist Service Operations

HR Specialist - Tamheer

Ecommerce Specialist

Supply Chain Specialist (Procurement & Logistics)